EDGE AMC CORPORATE PROFILE

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It’s very important to maintain and keep your IT Equipment healthy & active if you want your online business How EDGEICT to be computable to your customers round the clock. One can maintain the server without any hassle With EDGE Annual Maintenance Contract (AMC) in entire part of UAE. We have grown with the vision of assisting Protect our customers in Middle East by using the best technology to effectively grow, Manage and protect IT information assets. Your IT is a key component of a business operational infrastructure in UAE. Downtime starts as soon as the systems ICT&S stop functioning that leads to loss in communication, output and profit. However organizations should not Assets worry about it. Our technical professionals in various fields can easily manage your IT infrastructure. Our IT Support Team is further bifurcated to Advance computing and networking specialists, Server specialists, Telephone and networking, Microsoft, Firewall specialists, etc. We are providing AMC services which are well combined and distinguished. We support you in managing your modern day maintenance challenges in a better way. Relevant and adequate maintenance is our top agenda. zWe always provide quality services & products for the competitive environment. Our proficient team is well equipped to handle unpredicted hurdles in an all demanding environment with the support assistance round the clock. EDGE is the right choice for cost effective maintenance of all your business needs. Approaching us is the smartest way ahead for solving all your difficulties in business. We provide adept maintenance of the IT infrastructure that improves your performance and keeps you moving ahead. EDGEICT’s IT AMC provides the most disturbance free maintenance for your Servers/Storage/Network/Security/Computing &Surveillance. EDGE is based out of UAE & expanding its services across Middle East. Established in the year 2009 with the vision of helping Government. Corporates and SMC’s in Middle East by using most advanced hybrid technology to effectively grow, manage and protect ICT&S Assets. We have a team of professionals, who will dedicatedly assist you in maintaining your Telecom Equipment IT Systems, Network Infrastructure, Servers, & Storage Systems etc.

Our Annual Maintenance Contract (AMC) covers the following: • Maintenance of IT infrastructure Why EDGEICT ? • Hardware and Software Support One stop solution for multi- vendor products and services. • Network Solution As reflected by our strong technology expertise, we • Remote Support and Software assistance leverage strong Brand partnerships to deliver and • General Maintenance integrate enterprise products that seamlessly align with your • Desktop and Server Support business. We have more than 50 major alliances with long • PUrPinStMeraiMnztaeinntaenncaence standing relationships with • principals and partners. • Virus Free Network • Optimization of Network • Data Centre refurbishments • Telephone Support • Server Monitoring 24*7 • Onsite Visit by IT Specialists • Scheduled Maintenance • NoC and SoC Centre Specialists

“We assure, our commitments are a reality” OUR IT SUPPORT SERVICES INCLUDE :- Worried when your server goes down? Put aside all your worries with Annual Maintenance Services provided by EDGE. ✓ Round the clock server monitoring. EDGE ICT's Annual Maintenance Contract services provide you with plethora of options to ensure that your IT department is up and running. Being one of the ✓ Onsite visit by our qualified leading IT service providers, we promote technology as a facilitator to your engineers. business. Our pool of multitalented certified engineers enables us to provide optimum IT support services for your system. ✓ Incident based call‐out support. z ✓ Unlimited remote help desk You may subscribe to our Annual Maintenance Contract (AMC) to avail: support. Reality check: ✓ Systematic preventive maintenance. EDGE is unique in its offerings through the Annual Maintenance Contract Services as- ✓ Periodic Inspection of the systems & network break- 1. We strictly adhere to SLA as per the client requirements down. 2. We ensure the shortest Response and Resolution time as per the tailor made contract 3. We have gained expertise through multi-resourced IT engineers.

Types of MONITORING Annual 24/7 Monitoring is a unique service which helps you forecast any issue Maintenance PREVENTIVE Contract (AMC) Identification of any upcoming you can sign-up for: problem is combated by essential Unified Communications protective measures Telecomm suzpport to keep your business lines busy! CORRECTIVE Preventive measures lead to minimal Servers & Storage probability to adopt any corrective Ensure up-time running of your system actions! Network Security Regular health check to secure your network IT Support 24/7 surveillance and updation of your system Website Ascertain the optimal performance of your website

Types of Benefits of joining us for an Annual Annual Maintenance Contract (AMC): Maintenance ➢ Enhanced Business Suite Contract (AMC) ➢ Complete Infrastructure you can sign-up for: Support for all Devices Unified Communications ➢ Dedicated focus on Core- Telecomm support to keep your business lines busy! Business Strategy z ➢ Quality Compliance is the Servers & Storage Top agenda Ensure up-time running of your system ➢ Cost Savings is the gaining Network Security factor Regular health check to secure your network ➢ Information protection is IT Support our priority 24/7 surveillance and updation of your system ➢ Customized package suiting Website individual needs Ascertain the optimal performance of your website ➢ Streamlined IT Expertise from single source

COMPUTER NETWORKING SUPPORT SOLUTIONS We can help out NETWORKING CONSULTATION Find out what you need to fully connect your home or office with an efficient and customized network before you make a ✓ A-Z support for thepurchase. We’ll conduct an onsite visit, survey networking needs, and then help you draft a cost-effective plan of action for complete Avaya productnetworking your computers. We also help you plan a “mixed network,” linking PCs, handheld devices and Macs for optimal performance. portfolio. If you already have an existing network that has just grown over time then it’s highly prospective that security on that network may be an issue, chances are that you will also have bottle necks that is slowing your network access down. Just talk to one of ✓ Import / export data toour specialists with over 16 years of networking experience which will help you evaluate the trouble in a much effective way. different programs and NETWORK INSTALLATION & SECURITY SETUP STORAGE devices zWe’ll develop a glitch-free plan for you to share the Internet, Printers, ✓ Manage and sync contacts toOr engineers will upgrade your storage potential by successfully and Files from anywhere in your home or office with a verifiably secure installing Hard Drives with a greater capacity. Also provide top of the wireless network. mobiles devices line External Drives to manage your storage potential even further. SPEED Our technicians will effectively renovate your Processors giving you more SYSTEM UPGRADES ✓ Conversion of files to computing speed. Our technicians are experts at upgrading your computing potential. different formats WORKSTATIONS We specialize in providing additional computing capacity in a cost Our Annual Maintenance Contract (AMC) team strictly understands the effective manner. ✓ Software installation & up relevance of your Work Stations along with your Network devices. We also realize that your Work Stations are the tip of your sword for your business RAM gradation. operations, and if the performance is not up to the mark it can spell ✓ Old to new machine dataWe will upgrade your Memory capacity by professionally installing disaster for you. additional RAM, allowing your computer to run more programs SERVERS simultaneously, smoothly and efficiently. transfer & integration We will build a customized, top of the line Server, specifically designed to match your business requirements. Our Experts will work with you, MAINTENANCE ✓ Migration of data to patiently, to discuss your business computing needs and meticulously focus on building the right Server to meet your requirements. And do it different applications as a economically as possible. We will never advise you to buy extra ✓ External Storage SolutionsWe maintain you’re dedicated Servers, your Network, and all of your components for your Server besides what you actually need. computers We possess a flair of working with all Windows Server environments, Email Server services, and most Web Server services.

z Thank You Q&A TALK TO US +971 50 44 610 700 WRITE TO US [email protected] PRESENTED BY MOHAMMED H NIZAAR (DIGITAL TRANSFORMATION CONSULTANT)