WSI Distributor Q2 2021

DistributorTHE July 2021 Summer Issue • Warehouse Services, Inc. In this issue… What’s New What’s New 1-2 The COO Corner 3 Bay St. Louis 3 Houston 4 San Bernardino 4 Reno 5 Portland 5 Martinsburg 5 Princeton 5 Burkville 6 Elkton 6 Selkirk 6-7 Mount Vernon 7-8 Waterford 9 Henderson 10 We recently had the pleasure of attending an IT summit in Greenville, SC with our IT professionals. We have a total of 16 personnel in this group that sup- Evansville 10-11 port every facet of our organization. Woodruff 11 Liberty 11-12  Cyber Security  Network Design and Management Greenville 12  Greenville Data Center ITS—Trucking Talk 12-14  Mount Vernon Data Center  Communications Walt’s 14  Web  Email News You Can Use 14  Connectivity  Warehouse Management Systems Anniversaries 15-17  Advanced Logistics System  PRISM Employee of the Week 17-18  Transportation Management Systems  TMW One Drop 19  3G  TMT Benefits 20  Yard Management A publication of: Continued Page 2 The Cox Group 1

Page 2 What’s New (Cont.) storage? What if the trailers unloaded onto carts that could be transported to storage locations?  Financial  SAGE 2. Consider – Today we feed our extrusion lines by  KRONOS traveling on forklift to storage locations, picking  Purchase Order up raw materials and delivering them to the line.  Maintenance Management What If… Robots picked the raw materials and delivered them to the extrusion line? What if ro-  Hardware bots took the finished product from the end of the  Desktop Support extrusion line to storage?  Wireless Access Points  Scanning Systems 3. Consider – Today we manually apply labels to  Servers our many of our products. What If... The material was received into the These folks do a great job and they are at the fore- warehouse and labels were applied automatically front of ensuring our business moves forward from a by a labeling machine? What if the material was competitive standpoint. The meeting helped us to received on a conveyor and automatically pallet- remember the importance of technology to our busi- ized? ness. 4. Consider – Today we have automated opera- One of the things that has always made our busi- tions that do not deliver the level of productivity ness successful is the use of technology that deliv- and accuracy that is needed. ers a return on investment for our clients and our What If… We developed new algorithms to sup- business. This started long ago when we imple- port changes to the operation that would deliver mented radio frequency technology in the use of the level of productivity and accuracy needed? controlling inventory for our clients. Later, technolo- What if we developed new algorithms that re- gy came to our business in the form of robots that duced the number of key punches required to carry material and automated trailers that reduced complete a transaction? the time to load and unload material. So, we have communicated a couple of ideas and Many of our operations have integrated our TMS thoughts which should make each of you question with our WMS and eventually with our financial busi- the manner in which your operations are running. ness ultimately giving our clients a live real time view of the operations that serve them. This was the Is your operation perfect? start of our VISION 2020 program, where our team created dashboards that enabled us to operate Are you taking steps to improve the processes that more effectively, delivering value to our clients. will deliver value to our clients? Our belief thought is that we have lost the momen- Are you bringing ideas to the table that utilize auto- tum in our desire to deliver solutions which add val- mation? ue to our clients. We handled billions of pounds of merchandise everyday, which could be handled in a Our commitment to you… If you bring a new idea to more effective manner if we opened our eyes to fur- the table which improves our operations, we will pay thering the use of automation in our operations. your 10% of the savings delivered. The place to start is with our Vice President of Process Improvement. 1. Consider - Today we have robots loading trail- Max Dieterle – His phone number is 864-361-6394. ers automatically, the trailers then arrive at their destination unloading the material onto the We look forward to your thoughts and ideas. Let’s get warehouse floor. excited about taking our business to the next level. What If… The trailers unloaded onto robots that drove to storage locations to place material in BarryTill next time, 2

Page 3 The COO Corner I saw something the other day that warmed my loaded the trucks himself. The material ***** loaded heart: a request to put down a deposit for a venue made it to the destination just in time Saturday morn- for one of our sites to have their Christmas party! I ing to avoid a shutdown. Without *****, I’m sure we am excited at the thought of all of us being able to would have done serious damage to our extremely gather again with our families and celebrate another important relationship with *****. I greatly appreciate successful year for the WSI team. ***** efforts, as well as the hard work of the entire ***** team at *****. They do an outstanding job!” I am honored to receive feedback from our custom- ers on the outstanding service they receive from Thank you for your commitment to serving our cus- you. This is a testament to the hardworking, dedicat- tomers in a safe, high quality, cost effective manner. ed team we have, and how you step up to serve our If there is anything we can help you with, please do customers every day. Below are just a few exam- not hesitate to reach out. ples, but believe me I could fill several Distributors with stories just like these: Until next time, “***** and team, Outstanding job in *****. I stop short of Steve Magruder using the word “impressive” only because I expected nothing less of the ***** team. You guys are an excellent (812) 459-8060 team and your leadership shines in opportunities like this. Thank you for your continued above and beyond perfor- Bay St. Louis mances.” Here in Bay St. Louis, we still are challenged due to “The reason I am writing you is that one of your ware- the COVID-19 virus. We continue to keep our dis- houses was extremely helpful and went out of their tance from visitors, drivers and each other while way to do some extra work for us that was vital for keeping a positive attitude. testing for an important study we are conducting to parallel a similar study in Ladoux. I am not sure of Bay St. Louis continues to see an increase in pro- everyone involved but ***** and ***** were certainly duction and shipping, which still has been a great instrumental. I wasn’t sure who to contact to properly challenge. As our team continues to grow and move acknowledge their extra efforts but I wanted to ex- forward, they continue to step it up tremendously to press my appreciation for their assistance. Thanks ensure that safety, accuracy and productivity is not very much.” compromised with the increase of business. With the team’s great attitudes, they manage to get the job “Guys, please thank your team. Our potential new cus- done with no complaints. Great job, team! We would tomers were very impressed at your facility. How clean like to welcome all the new guys to the WSI family. and organized it was. You guys made a great first impres- sion and you only get one. You should be proud of your I want to thank everyone for your continuous hard facility. They made a number of positive comments work and dedication during these trying times. We throughout and at the end of the tour. You guys worked would like to continue thanking our corporate leaders hard….It showed…. and most importantly it was noticed. for their hard work and the dedication to ensure the Please thank everyone on the team that made this hap- employees are staying safe. pen.” “I wanted to share some feedback on a member of Remember, make safety personal. your team, *****. I’ve been working with ***** for multi- ple years now, and he is an absolute pleasure to work Rodney LaFontaine with. It is clear to me that ***** truly cares about his work. He is always very responsive, and repeatedly goes above and beyond in order to provide a very high level of service to both *****, and our customers. Without a complaint, ***** stayed past midnight and 3

Page 4 Houston San Bernardino We would like to welcome our newest WSI employ- Congratulations to Jessie Valenzuela who was pro- ees to our family: Johan Alvarez, Pablo Gonzalez, moted to shift lead on second shift. Jessie has been David Gutierrez, Kevin Jiles, Jonathan Garcia, Jona- a loader with WSI since January 2013 and his many than Hernandez, Eduardo Molina, Fantasia Johnson, years of experience will be a great asset to the team. Deante Joseph, James Brooks, Kevin Frausto Gon- zales, Mia Hayes, Will Semana, April Woods, Casey Thanks to all of the folks from Elkton who have come Davis, Oliver Jaras, Herzon Trejo, Kerwin Fleming, to support the site this quarter. Many thanks for all Marco Hernandez, Jaih Broussard, Eduardo Valdez, the work: Adrian Ramirez, Autumn Buchanan, Miles Neema Irankunda, Yasser Mejia Ayala, Joe Garcia, Muldrow, Travis Holloway, Saphon Hamilton, Edwin Rene Ruiz, Shannon Cook, Welder Cordova, Jhav- Sarmineto, Byron Ochoa and Lloyd Owner. ouris Harris, Emanuel Ruiz, Dominique White, Rob- bye White, Alexandria Joseph, Zandy Lucero, Antho- Congratulations to Kevon Duron who was promoted ny Martinez, Dezmond Tealer, Deondre Waller and to Saturday shift lead. He will be running our Satur- Elyja Williams. day crew. Kevon has been with WSI since 2016 in many roles. Kevon will bring his experience to the We had our first event in over a year at Schlitterbahn crew on the weekend shift. in Galveston and we can happily report that it was a great success! Our team enjoyed a very hot day at During the quarter, the site was finally able to start the waterpark with their families. There were smiles using our new conveyor belt. Once all the belts are everywhere, especially at the company raffle running we should be able to handle almost all of our (pictured below)! unloading on conveyors. We would like to thank our team in Houston for doing Jason Alvarado finished the first of his welding train- an outstanding job this 2nd Quarter; their hard work ing classes this quarter. This will help the site as he shined in July when we had our customer visit. With will be able to save costs and increase the speed of our high volumes of work, in addition to the heat and the site repairing equipment. humidity, we couldn’t ask for a better team. Thank During the quarter, the site completed a long term you! Diana Martinez projection as we finally wrapped up the client’s label- ing. The client sent special appreciation to the site for all of the support over the last few years and dealing with the many changes they made to the project. Thanks to Chuck Whitehead for leading the project and making it successful. Congratulations to Joshua Kovacovsky who has tak- en on the role of IR Generalist. Josh will be working to help get the sites staffing up to where it needs to be. Congratulations to Edgar Sanchez who will be taking over as our morning IC clerk. Thanks again to the whole team for all of the long hours and weekends they put in to support our client. This has been a trying time with everything going on and the hard work has helped to keep the site going. Eric Ball 4

Page 5 Reno During the quarter, the site began prepping for a ing through the hotter periods of those days. new account. This will be a new process. In addition to mounting, the team will have to install sensors In June we celebrated Jeffrey Valvo’s first year with and balance the material. Thanks to Jim and Alan the company. We also had two birthdays, Steven for getting the power running and the balancing ma- Michael in May and our favorite Operations Super- chines installed, and also to the mounting team as visor, Ryan Brickey celebrated his in June. they have begun to practice installing the sensors so we are ready to go when the client is. Josue Soto Thanks to Lisa Vass who traveled to the site to sup- Martinsburg port the Quality team. Also, thanks to Krystina Gon- ciarz who has continued to support the site remotely. We are running strong out of Martinsburg! Men- tioned seldom but always in our hearts, Martinsburg Congratulations to Richard Voll who has now taken is the workhorse for the North East. From Bill on the lead role of running the ITS team on site. Brownwell moving one client right along to our Richard will be a great asset as the team works to teams pulling our other clients and whatever else in support transportation in the area. between! Congratulations to Ryan Brickey who has taken on A special thanks goes out to Chris Bartel, Jason the role of QC/IC Supervisor. Ryan will be splitting Sumler, Mike Richardson, James Ericson, John his time between Reno and Portland as we fill his Stottlemyer, Bill Brownwell, John Yonkers and position there. Dwayne Frailey who always give their all and last but not least my hero, Hugh “Lefty” Davis. You guys Congratulations to Taylor Vass who has moved onto go above and beyond everyday and your hard work the Returns team. Taylor will be processing returns never goes unnoticed. with the floor guys and has already made a lot of improvements in the area. Jon Foster Once again, our thanks to everyone on the Reno Princeton team who has worked long hours and gave up many of their days off to once again try to support our cli- My how time flies when you are staying busy! Our ent and keep the material flowing. client is upping production, so we have now added a second shift. I would like to welcome Renate Ad- Eric Ball am and Steven Lamb to the WSI family! Renate comes to us from Cash Express where she was an Portland Assistant Manager. She has joined us as our Ship- ping Clerk. Steven comes to us from L&M Solutions Our second quarter was uneventful, which is a good where he climbed cell towers. He has taken over thing. With Oregon opening up slowly, we have not the role as Shift Lead for our day shift team. been able to do an event yet, but we’ve had some luncheons here and there. Usually at this time of the year, we have slowed down to a crawl. However, this year we have kept The last week in June, Oregon witnessed a record going strong, so we are staying very busy. Our cli- breaking heatwave that caused some challenges ent is expanding their operation as well, so we are statewide. While we managed to stay cool and hy- hoping this will give us an opportunity to increase drated, many businesses around us closed up early or didn’t open at all. The plant switched up their work Brian Adamour business with them. schedule to ensure their employees were not work- 5

Page 6 Burkville month. Thanks to the following for offering to travel: Jose Colon, Byron Ochoa, Edwin Sarmiento, Travis During the 2nd Quarter of 2021, the Burkville fam- Holloway, Gerard Torres, Adrian Vasquez, Stephen ily focus was “Safety First”. I am proud to say, we Lamborn, Miles Muldrow, Autumn Buchanan, Lisa had no injuries this quarter. Great job, team! We Vass, Saphon Hamilton, Ernesto Rivera and Lloyd are also still encouraging employees to be vac- Owner. Way to go, Elkton team! cinated. We have not reached our goal of 100%, but we are getting close. I would personally like to Due to our downsizing, we are having a revamping of thank all of the Burkville family on having zero call our truck parking area (pictured above). The progress outs this quarter. Everyone came to work and per- is really coming along! formed as a team and family. That really means a We are looking forward to our upcoming company lot to me. Thanks everyone! picnic. We will be spending time eating, playing, and relaxing. We had Walter Jackson’s retirement party in April. Everyone that attended, plus Walter, would like to Michelle Iraca-Bowman thank Barry Cox and John Weil for taking time out & Christine Filkins of their schedule to attend. It really meant a lot for Walter and it gives other employees who dedicate Selkirk 20 years of service something to look forward to. Thanks, Barry and John! The Selkirk team really stepped up these past months and have shown what teamwork can really We have no new additional employees to wel- do to get the job done. Even with being shorthanded, come this quarter and I must say, that is a good through smart prioritization they continued to provide thing. That means a lot to our organization and the client with the service they expect. I cannot thank the direction it is going. them enough for their diligence and I am confident their hard work will be rewarded in the near future. I There was no event this quarter to announce be- am optimistic that by the publication of this article we cause of COVID-19, but hopefully in the 3rd Quar- will be in a better position. ter we will be able to get back to having events. Recently we have been working with the client on safety issues and are getting our dock pad cement Lastly, the Burkville family would like to thank Jill replaced with expected completion in the next month Cox and Barry Cox for all that you do to keep us or so. Thank you to our maintenance manager, Dan working safely so we can provide for our families. 6 George Kelly Elkton As we complete the second quarter of 2021, we are very proud of two of our Material Handlers who were selected as Employee of the Week in July, Saphon Hamilton and Marques Downes. They always step above and beyond what is ex- pected of them and do a great job. We have been fortunate enough to have the op- portunity to support other facilities with manpower. This allows us more balance as a company. We have had 13 employees traveling in the past

Page 7 Selkirk (Cont.) I’d like to welcome Hagan Sizemore to our team. Hagan was a recent new hire and is off and running Lee, for coordinating this project. with his training and learning the WSI way. Good luck to you, Hagan, and welcome to the team! The spotter team led by Shane Quenneville also de- serves a big thanks for keeping up with the bulk We have some new faces in new roles here and we wash operation, along with several other activities wish them the best as they expand their knowledge while we look to fill those roles. of the operation. Alliyah Brock recently moved into the clerk role here and is off and running. Alliyah Summer is here! Keep hydrated and be cognizant of was working on the floor as a material handler and the warning signs of heat related injury. Water for has already demonstrated with her new job that life! she’s eager to dive in and learn more. Jeff Frantz joined our team here at the Product warehouse and May you all have a healthy and safe remainder of will be our new supervisor. Jeff comes to us with the summer. several years of supervisor experience and is ready to expand his knowledge in the warehousing side of Patrick Hauptli the company. Welcome to the team here, Jeff. Mount Vernon Four teams here qualified for the 2nd Quarter Quest Award: Team 1 - Stephanie Casebier, Jared Matz, Product Charles Garman and Russell Huntsman; Team 3 - Dennis Curry, Joey King and David Nelson; Team 5 - Ricky Bradley, Eric Wheeler, Sheri Sharp and Mi- chael Harmon; Team 7 - Michael Beaven, Kyle Tally, Austin Bain, Joe Davis and Billy Schmidt. Congratu- lations to the qualifying teams! Jim Slygh I would like to start out by wishing long time employ- Site Support ee, Robin Sauls (pictured above), a happy retire- ment. Robin held some different roles around here It’s been a busy quarter for the Site Support team. but spent most of her time as a material handler. Our client is right in the middle of playing catch up to Robin always arrived to work with a smile on her unprecedented product demand after a significant face and an upbeat attitude that rubbed off on her co plant wide outage at the end of 2020. Production lev- -workers. Robin was a good example to other em- els in the month of June were some of the highest ployees and the type of team player that helps make levels this plant has seen in the last 5 years. The an operation go. Robin, you are already missed but Site Support team once again responded to this pro- we wish you the best in whatever your future may duction challenge without losing focus on safety or hold. product quality. A huge thanks to our team! We would like to congratulate Glenn Stewart and David Lovell on their recent promotions to shift lead. With Glenn and David stepping up into their new roles, we would also like to recognize Dakota Petti- grew, James Willis, Barbara Barton and Drake Rick- etts for accepting their new positions as sub-leads. All are doing an excellent job of learning their new 7

Page 8 Mount Vernon (Cont.) roles. Congratulations to our Safety Bingo winners for the 2nd Quarter: Jeff Russell, Richard King, John Smith, We would like to recognize our QUEST Award win- Shannon Cooper, Terry Cox and Tracy Sollman. ners for the 2nd Quarter: Adam Drone, Nathan Rid- er, Ethan Ricketts, Josh Hester, Brant Irvin, Jason Adams, Dwayne Bebout, Parker Groves, Barbara Barton, Victor Linck, Chase Yeida, David Lovell, James Willis, Quenton Price, Deanna Collins, Dako- ta Pettigrew, Kaleb McCaffry, Travis Utley, Jeff Frantz, Sheila Hester-Watts, Caleb Mourer, Virginia Hart, Dillon Axton, Monty Applin, Richard Frost, Jess Gibbs, Crystal York, Nick Joyner, Aaron Stephens, Tim Carter, Nathan May, Colton Schmitzer and Lind- say Idler. Working a 24/7/365 rotating shift schedule is very On April 19th, the VAS facility had a colony of bees difficult, especially in these times, and these employ- take up residence on the company property near one ees worked safe, attended all safety meetings and of the frequently used main doors. After searching were at work every day as scheduled. This is an ac- through the phone directory with no luck, it was complishment to be proud of! brought to my attention that WSI has its own local beekeepers (pictured above). Shawn Nix (Evansville Thank you all for everything that you do! IPG Manager) and Cindy Nix have many years of being beekeepers under their belts. Thankfully, they Josh Winiger live and work in our immediate area. After contacting & John Frymire Shawn, they were able to come to the site and look at the bee colony to determine what needed to be VAS, WOQ & Main Street done. At the end of the day, our local beekeepers were able to help us out by relocating the bees to Congratulations to all the employees at the VAS, Shawn and Cindy’s personal beehives. What I Main Street and WOQ facilities that received the 2nd thought was interesting about this ordeal was how Quarter Quest Award. What makes this even more passionate Shawn was about bees. He was full of outstanding is that all the employees from all three information about bees that most people like me are sites qualified for it. Good Job! oblivious to.  VAS Facility – Danny Barnes, Shannon Cooper, On July 30th, WSI will be saying farewell to a special Camela Daws, Adam Drone, Crystal Hahne, employee. Richard King, a material handler (grinder Brant Irvin, Jim Key, Richard King, Jake Matz, operator) at the VAS facility in Mount Vernon will be David Moore, Lona Nelson, Katie O’Neil, Jeff retiring. Richard started working for WSI in July of Russell, Jason Tron and Kelly Winter 2000. During these twenty-one years of service, he has built relationships with many of his co-workers  Main Street Facility – Terry Cox, Alex Stewart who will truly miss him at the warehouse. We would and Ann Upshaw like to wish him a very happy retirement!  WOQ Facility – Tim Allen, John Smith and Tracy Mark Oschman Sollman All operations remain OSHA Recordable free. Thank you to all the team members for working safely. 8

Waterford Page 9 Waterford has been busy preparing for the installa- Top and Middle: One of Waterford’s 5S projects included tion of their WMS system. On July 21st, we went creating a new work space for the Receiving team. live with a digital scanning system. We are looking Bottom: Waterford’s 2nd Quarter event took place in July at forward to enhancements during Phase II of this Lanthier’s Grove in Cohoes, NY. The team had a clam project that will help improve the operation. bake, played cornhole and had giveaways. We continue to build a strong safety culture in Wa- terford. We are currently 230 days incident free and 1,267 OSHA free days. The entire team has worked very hard on improving the safety performance and the results are showing. We have made improvements on the quality side of the operation as well. Thanks to the entire team for the extra focus on shipment accuracy resulting in meeting the KPI metric for the first six months of 2021. We would like to welcome some new faces to the team. Chris Wilkinson and Stephen McCalmon came aboard in the second quarter. We are happy to have you here in Waterford! The Activity Committee put together an event in Ju- ly. We were able to gather at Lanthier’s Grove for a clam bake. It was a fun day and good to get togeth- er outside of work. Thanks to Brittany Tucker for organizing this event! We completed a 5S project in April. We recently created a new receivers lead position and thought it would be beneficial for them to have their own space to work in. It was a quick project to complete but one that will definitely be beneficial. Thank you to the entire Waterford team for an out- standing quarter! We look forward to continuous im- provement as we move through the second half of the year. Brian Farnsworth 9

Page 10 Henderson Our 2nd Quarter here brought some very challeng- Kevin Bruce, Korrie Upshaw, Harold Schutz, Jerry ing days as our customer’s workload picked up fi- Embry, Bryan Boerner, Shaun Clark, Richard Cu- nally. Learning a new system and the daily chal- reton, Calvin Williams, Kyle Kowalski, Dean Helvey, lenges that continues to bring made those days Sheldon Douglas, Everett Hardin, Scott Kenney, Wil- even more challenging. The team here though liam Bigham, Nathan Hill, Kyle Slygh, Mark Grannon, stayed tough, mentally and physically, working Matt Coomer, Tristian Cummings and Daydrian many extra hours and extra days. Without the help Franklin. of these individuals, we would still be digging our way out of a very deep hole. Darrell Back, Josh Shawn Nix Baker, Jordan Mundy, Natasha Petrie, April Stew- art, Jackie Sutton and Justin Winiger exceed my St. George 1 expectations daily. They epitomize daily what “True Blue” really means. During this last quarter, the St. George team has successfully completed their first PI with our client. Congratulations to Fred Barnhill for celebrating 21 Thank you to all who were involved and made things years of employment this quarter. run smoothly and allowing us to pass. A special thanks to Mel McFadin, Mike Simms and Nate Eisele Congratulations to our 2nd Quarter Quest recipi- for taking the time out of their busy schedules to ents: Darrell Back, Josh Baker, Jordan Mundy, Jus- come help us out. tin Winiger, Fred Barnhill, Jason Kirby, James Lester, Colin McReynolds, Tim Baker and Jackie We would like to give a warm welcome to our new Sutton. office clerk, Shannah Smith. Also joining our WSI team is Stephany Wassmer, a material handler in Dan Martin shipping and receiving. We would not be as success- ful without the strong team we have created! Evansville Shawn Sauls IPG / Virginia Street St. George 2 and Gateway IPG has produced 3.8mm lbs this quarter, up 300k I would like to thank the team at Gateway for adjust- from the previous quarter. Flame retardant demand ing to our multiple clients’ volume increase demands. has steadily increased in the 2nd Quarter. We have Just as our clients say that is the last container for a been getting orders at record levels which will con- while, another email is sent with 15 more lined up. tinue through the 3rd and possibly the 4th quarter as Thanks to Nick Wilson and Yorel Petrie for staying up well. with it. Big shout out to Yorel Petrie for helping out at St. George 1 with shipping the glass out when need- Raw material suppliers have now implemented a ed. It has helped Shawn Sauls out a lot. Force Majeure on their products. This has been proving difficult to meet customer orders. In addition, The team at St. George 2 continues to stay on top of all sea ports are having record delays in loading and the volume change with the powder campaigns and unloading of cargo ships, due to COVID-19 out- the increase in oversea shipments. Thanks Lisa Kis- breaks and a major increase of imports and exports. sel and your team for staying on top of the increased I can see the supply of more common goods running outbound loads. While the volume increases, the out or having extremely low inventories as supply team stays on top of safety. Jerel Scoggins and his and demand catch up to each other. team have rejected three containers due to bent dol- lies. Not easy to do at night! Thanks, Jay and April. I want to give a huge thank you to my Virginia Street team for their valiant effort in these trying times! We would like to welcome Johnie Walker to our team. 10

Page 11 Evansville (Cont.) a place for our employees to post pictures to show- case why they choose to work safe every day. This Johnnie started on June 29th at our St. George 2 is a great tool for our team, and it helps everyone facility and has his hands full staying up with the understand why it’s important to always put safety powder loads. first. The St. George 2 facility is gearing up for a second We also want to recognize one of our team members repack station for powder repacks as the request that was chosen as Employee of Week in July as for pellet repacks have increased. well. She contributes to the success of our facility and her dedication to that is very much appreciated. Michael Simms Please congratulate Deborica Adams the next time you see her. Nice job, Deborica! Woodruff Until next time, please remember – SAFETY FIRST The U70 site continues to make improvements as – and thank you for everything you do! we march forward. Volumes continue to increase as more missions are transitioned to us. The teams Mike Gibbs are working hard to ensure we meet the expecta- tions set forth as we transition from summer into Liberty fall, all while continuing to focus on working safely. We truly appreciate the efforts! Collin Morikawa won the British Open on Sunday, July 18th with the TP5 ball made here at the Liberty It appears that we have moved past the worst of the site! This is exciting news and at 24 years old, he pandemic, but there are cases popping up of the has plenty of wins left! new variant of the virus. Please continue to practice safe protocols that have been outlined for the facili- Our product is in high demand and continues to grow ty, and in your personal life as well. Your health and daily! It is a great problem to have and the reason well-being is the most important thing, so please our client is investing in the future of the Liberty site. take care of yourself and those that you care about! Some recent updates: Our team here has taken up an initiative to help  We are expanding our customized logo depart- showcase safety for everyone here at our facility. ment and equipment for visual enhancements We routinely encourage our team members to show and creative designs. everyone what safety means to them. We have im- plemented our Safety Board where we regularly  The urethane department is running at full capac- post both “Safety at Home” and “Safety at Work” ity with expansion soon on the horizon. bulletins (pictured above), including visual commu- nications from the National Safety Council as well  Site expansion for R&D is being developed. as our own internal communications. There is also On June 30th, we celebrated our 15-year partnership with our client by having an Employee Appreciation dinner for employees. We were able to take a break from work and enjoy each other’s company. As we continue to focus on safety, people, productiv- ity, reliability and cost, we have our work cut out for us. I am excited to see our progress in the upcoming months. I would like to give a huge shout out to our team and 11

Page 12 Liberty (Cont.) new drivers. the support we receive from each of their families. We are happy to welcome Ron Ellis, Lee Candidate, IPG Liberty could not meet our goals without all of Ted Putman and Nick Taylor to our team. We are you! excited to see what the next quarter brings us as we continue to grow and provide outstanding service to Tina Tarcson our customers. Jesse Hicks ITS—Trucking Talk Above: Mike Daniel, Vice President of Engineering, made a Hello, my fellow transportation community. speech at the Liberty Employee Appreciation dinner. Pictured is the Liberty team enjoying their meal. As we move into the final months of 2021, I would like to take a moment and reflect back on some of Greenville the challenges we have ALL faced in the transporta- tion community. For the last 18 months, the transpor- ITS tation industry has been faced with unprecedented conditions mostly driven by the impacts of the I’m happy to say that this past quarter we were able COVID-19 pandemic. Like most organizations, we to give our drivers here a well-deserved increase on continue to struggle with driver shortages, increased their mileage rate. COVID-19 has impacted the fuel prices and overall inflated cost. While most peo- trucking industry in ways that we have never seen ple in the transportation industry are strongly aware and we still see the effects in driver shortages and of this, perhaps most people in the general public capacity issues across the industry. With our cus- don’t know that our economy depends on trucks to tomers, we were able to negotiate these better rates deliver ten billion tons of almost every commodity to reward the constant hard work these drivers put in consumed. If trucks stopped, there would be cata- and to help grow our operation down here by adding strophic effects on the food industry, healthcare, transportation, manufacturing, finance, and more. In an effort to stay aligned with the market, we con- tinue to evaluate labor rates and make adjustments to ensure we are paying a competitive wage to our drivers. In 2021 we have made several increases to our per mile rate for OTR drivers. In addition, we have released our new vacation plan to our (ITS) OTR drivers. This plan will allow our drivers to take their warranted vacation time and not have a finan- cial burden placed on them and their family. Even with the tough conditions we are being faced with, we continue to make the necessary invest- ments and upgrades to our truck fleet. We have or- dered 38 new units that should arrive sometime in the 4th Quarter. 12

ITS (Cont.) Page 13  ParkSmart System - battery powered HVAC sys- tem that will give the truck A/C and heat for up to 12 hours without having to run the truck (see pic- tures of panel to control this and condenser on the back of the truck) Other investments made in 2021 include a new cam- era system that will help protect our drivers and our fleet. This system is accompanied with Video Intelli- gence Driver Assist, the MirrorCam provides a clear, seamless view of passing lanes and blind spots to our drivers, as well as an Onboard Even Recording (OER) triggered video clips. The entire fleet will be equipped with this new technology by the end of Au- gust 2021. A few things to highlight with these trucks:  2022 Cascadia Evolution w/ Elite Exterior Pack- Another 2021 project is the solar energy solution at age (aerodynamic features, chromes accesso- the new Walt’s facility. This will not only help lower ries) utility cost at the facility and fuel island, but will help reduce our carbon footprint.  Detroit DD15 Gen 5 engine (newest model) - 3% improvement in fuel economy, increased power, Congratulations to our new hires for 2021. Welcome and shorter regen cycles. to the family: Timmy Bates, Johnny Cavillo, Jane Floyd, Ronald Johnson, James Whitler, Lamar Da-  Electric horn warning system when park brake is vis, James Hamm, Camacho Sanchez, Adrelo not set, and the door is open or seat belt is not Thomas, Amos Burrell, Antoine Thomas, Ronald El- on. lis, Frederick McWilliams, Emadaldin Abdalla, Tara  Forward collision mitigation, lane departure, and traffic signal display.  Remote keyless entry w/ pre-trip inspection fea- ture that will flash exterior lights to ensure proper function.  Premium interior w/ saddle tan interior, Oregon ash woodgrain trim, and premium LED lighting (pictured above)  Driver lounge area w/ seats and table in cab (pictured above) 13

Page 14 ITS (Cont.) Walt’s is in the process of working to reduce our car- bon footprint with the installation of solar panels on Thomas, Brandon Smith, Jefferson Clement and our building and fuel island (pictured bottom left). Damian Washington. The project should be up and running in the 3rd Quarter. In summary, it has been a trying year for everyone. I would like to personally thank each of you for all the We would like to welcome the following new hires to hard work and dedication you provide every single the Walt’s team: Daniel Graham, Dietrick Williams, day! Everett Haynes, Thomas Bailey, Kody Payne “Owner Operator”, James Brinkley “Owner Operator”, Jeffrey Keep this in mind: “When trucks stop, America Ferguson “Owner Operator”, William Benton “Owner stops.” Operator” and Henry Barnes “Owner Operator”. Phil Stephenson Andy Logan & Jim Griese Participate in our NEW Driver Referral Program and earn up to $1,500 for each new hire you refer! News You Can Use Referral Bonus Schedule Reminder: Employees and spouses that are enrolled  $500 after 1 week in the health insurance plan MUST get a preventa-  $200 after 3 weeks tive physical and bloodwork completed by the end of  $200 after 6 weeks the year to receive the $750 deductible credit in  $200 after 9 weeks 2022.  $200 after 12 weeks  $200 after 4 months www.southcarolinablues.com Walt’s If you are currently enrolled in the AllState accident insurance plan, do not forget to submit your claim I would like to thank everyone on the Walt’s team for form for up to two doctor visits per year (may include their hard work over the past month! dentist and eye doctor appointments as well) to re- ceive a reimbursement of $37.50 each. We have had a lot of challenges to overcome this year and we are pushing forward to have a strong www.allstatebenefits.com rest of the year! COMING SOON Your Health Matters newsletter with up to date health care information for you and your family. Lea Ann Stierley 14

Page 15 WSI Anniversaries: April 1 - June 30 1 Year • Dall, Patrick • Barber, Loren • Henderson, Albert Dunn, Roger • Alston, Lee • Edwards, Wayne • Barteau, Frank • Hermann, Daniel Ezell, Jacob • Barrow, Zachary • Flores, Jaime • Basham, Clayton • Hill, Dan Frye, Clyde • Blue, Cody • Galvan, Michael • Bell, David • Holder, David Gould, Clifford • Cervantes, Gabryello • Haney, Gary • Berry, William • Huntey, Kaylah Heikkila, Mark • Denson, Jacob • Henderson, Allen • Bowles, Evan • January, Donald Hendricks, Josie • Edmonson, Zach • Jarrell, Kenneth • Boyd, John • Kessler, William Kennedy, Randall • Elrod Jr., James • Langford, Alvin • Boyd, Michael • Kirkwood, William Madden, James • Groves, Parker • Malone, Gregory • Bresson, Ronald • Kuhs, Christopher • Hardin, Everett • Martin, Amy McClain, Angelia • Bronson, Robby • Lamey, Michael McClain, Dakota • Harmon, Michael • Moreno, Monica • Broome, Ashley • Lee, Brenden Newell, Erin • Hendrix, Lisa • Nungesser, Gerald • Bryan, Matthew • Littrell, Leon • Hurley, Christopher • O’Diear, Zachary • Hutchins, Donald • Ortega, Juan • Bulla, Steven • Lovell, David • Jarvis, Donovan • Post, Jeffrey • Jimenez, Juan • Redmond, Demetrius • Cole, Gordon • Maloid, Marcus Rodriguez, Victor Rollison, Richard • Collins, Jarred • Marion, Davi Rosado, Manuel Sharp, Bobby • Copeland, Charles • McClane, Jeffrey Soto, Kimberly • Komba, Tamba • Spelbring, Andrew • Cox, David • Miley, Mark • Lopez, Ayvel • Stewart, Justin • Mayfield, Teryn • Tabor, Michael • Cruz Bravo, Fernando • Morales Torres, • McCaffry, Kaleb • Talley, Emily Williams, Christen • Dabbs, Michael Mileidy Zavala, Jenneve • Dean, John • Morris, William • McMullen, Donald • • Dearing, Randy • Murwin, William • Moore, Patrick • • Morales-Galvan, • • Dent, Calvin • Nelson, Larry • Edgar • Diehl, Marcus • Nichols, Randal • Doss, Becky • Nix, Ethan • Olivero, Jose • • Duncan, Nathan • O’Mullane, Jeffery • Perez, Andrew • • Quiroga, Laura • • Edge, Christopher • Pena, Cesar • Elliott, Dana • Petro, Lindsey • Rizo, Christopher • • Fehrenbach, Richard • Phillips, Brenda • Sundaresan, Vivek • • Fetters, James • Poindexter, Coty • Taylor, Travaris • • Flores, Isaiah • Ralston, Roy • Timmons, Tawana • • Truttling, Damian • • Gaines, Willie • Rangel, Guadalupe • Garris, Ricky • Rea, Jesus • Valvo, Jeffrey • • Gates, Ricky • Reyes, Hector • Ware, Michael • • Gentry, Carl • Reyes Madrigal, • Wilson, Curtis • • Yeida, Chase • • Gillenwater, Randy Hector • Gouverneur, Anthony • Rhoades, Edward • • Griese, James • Rohlman, Luke 2 Years • • Guth, Jolee • Roser, Thomas • Alanis, Eduardo • Hagenseiker, Greg • Russell, Rhonda • Brewster, Shenetta • Bronson, Michael 3 Years • Hanville, Scott • Sauls, Reginald • Burr, Cody • Cisneros, Anthony • Adam, Brian • Hazelip, David • Short, William • Cortez, Ricardo • Aders-Watson, Jessica • Baize, Michael • Heatherly, Michael • Sitzman, Joseph • Bams, Charles • Hedge, Michael • Slaton, Robert • Heitzman, Michael • Smith, Patrick 15

Page 16 • Strickland, Erin • Rigby, Adam • Sauceda Garcia, • Kimble, Angela • Townsend, Renard • Rose, Eric Paula • Maldonado, Martin • Tucker, Brittany • Schulz, Taylor • Morgan, Brian • Urbain, Jack • Simmons, Rhonda • Schutz, Harold • Perez Tiscareno, • Villafranco, Amanda • Wheeler, Eric • Szpur, Lee • Waelde, Tracy • Whitner, Breanna • Torres, Ezequiel Gisela • Warner, Bryan • Wilson, Brittany • Tracy, Christopher • Rivera, Eduardo • Wilkins, Robert • Worster, Marissa • Valdez, Shaina • Thomas, Donald • Willis, Joshua • Voll, Richard • Willis, William 5 Years • Young, Norris 10 Years • Coronel, Flor 4 Years • Cooper, Eric 7 Years • Guyer, Juston • Delgado, James • James, Joshua • Alvarado, Jason • Feria, Abisail • Becerra, Jose • Joyner, Roger • Anderson, Tommie • Finch, Tanisha • Biegel, Kevin • Quinn, Kimberly • Araujo, Hernan • Galloway, Bonnie • Bradley, Richard • Ryerson, Terry • Axton, Dillon • Guel, Arnulfo • Caban, Enrique • Baumgartner, • Hoehn, Michelle • Chevis, Kirkland 11 Years • Hurtado, Daniel • Galindo, Alfredo • Casebier, Stephanie Catherine • Lundemo, Matthew • Glasenapp, Cody • Clark, Phillip • Beaven, Michael • Montoya, Nicolas • Gonzales, Jose • Stemple, Ryan • Blythe, Brandon • Pernell, Walter • Lester, James • Upton, Kevin • Brandenstein, Lucas • Ruiz, Peter • Malone, James • Vota, Patrick • Brezeale, Beverly • Sevilla, Joe • Moore, Jeffrey • Watson, Randall • Brown, April • Tatar, Steven • Mullen, Donald • Churnovic, Christine • Tullison, Marvin • Raymond, James 12 Years • Clevidence, James • Walker, Keith • Schmitzer, David • Hanmore, Steve • Conca, Amanda • Webb, Dexter • Taylor, Derrek • Elliott, David • Woolridge, Darren • Thomason, Kyle 13 Years • Escobar, Bryan • White, John • Armendariz, Javier • Eutzy, Derrick 6 Years • Yerk, Dean • Cory, Kenneth • Faulkner, Samika • McCreary, Damon • Flores, Joel • Adams, Jason 8 Years • Padgett, Paul • Frady, Triston • Andrades, Wilmer • Sollman, Tracy • Franco, George • Benjamin, Kendrick • Foster, Jonathan • Waithe, Joel • Galindo, Ada • Biros, Gerry • Hester, Joshua • Whitehead, Chuck • Halfacre, Quinten • Calzada, Eddie • Jolley, Ronnie • Hallums, Frances • Dickerson, Mark • Linck, Victor 14 Years • Hylton, Melissa • Dobbins, Sean • May, William • Barker, Jeffery • Jany, Robert • Garcia, Felipe • Montgomery, Brice • Hann, Richard • McWhorter, • Gonzalez, Roberto • Morris, Daniel • Houston, Darryl • Green, Lamaunt • Romero, Arturo • Hunert, Sherry Christopher • Loza, Peter • Stephens, Aaron • Jackson, James • Moore, Tonya • Mosley, Kenneth • York, Crystal • Parker, Jim • Muldrow, Miles • Mullinax, Christopher • Quenneville, Shane • Nelson, Lona • Odeneal, Robert 9 Years • Nolazco, Edgar • Rafferty, Cole • Redmond, Kameise • Revette, Jason • Austin, Desmond • Reece, Gaston • Brinkley, Kyle • Brockey, Matthew 16

Page 17 15 Years 18 Years • Gulley, Danny 27 Years • Gibbs, Carrie • Buckner, Daniel • Lewis, Debra • Rohlman, John • Pearson, Joe • Davis, Donnie • Ross, Courtney • Walker, Tiffany 22 Years 30 Years • Russell, Jeffrey • Lee, Eugene • Simms, Michael • Weil, Jordan 19 Years • Olson, Peter 23 Years 32 Years 16 Years • Stewart, Alex • Brinkley, Charles • Lieberman, Michael • Brass, Dustin • Croft, Cynthia 20 Years 25 Years 34 Years • Ibanez, Mayeli • Juenger, Teddy • Lee, Danial • Jacobs, Dennis • Slygh, James 17 Years 21 Years 26 Years • Winiger, Joseph • Buko, Thomas • Bailey, Robert • McLees, Mitzi • Morales, Apolinar • Barnhill, Frederick • Sauls, Terry • Seale, Nathanial • Garuc, Jakup • Winiger, Joshua • Gibbs, Michael We would like to thank each of you for your continuous hard work and dedication to Warehouse Services, Inc.! Employee of the Week Each week our Operations Managers nominate an employee who they believe has shown outstanding performance in the workplace. Winners receive True Blue hats and $100 checks. Congratulations to our 2nd Quarter winners! Rodney Dillinger, Bob Nickens, Brent Bailey Gary D. Haney, Joe Amerson, Ryan Lurker Mount Vernon Mount Vernon 17

Page 18 Employee of the Week (Cont.) Zack Seymour Michael Beaven Gene Kallenbach Lannie “Eric” Harrell Woodruff Mount Vernon Bay St. Louis Bay St. Louis Lee Szpur Will Tipps Matt Breen Thalia Burris Wilmington Wilmington Woodruff Evansville Amos Burrell David Nation Jane Floyd Danny Gulley Bay St. Louis Mount Vernon Mount Vernon Mount Vernon Chris Green Andrew Spelbring Aaron Shively Nathan Duncan Mount Vernon Mount Vernon Mount Vernon Mount Vernon 18

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The Distributor Pre-Sorted Standard U.S. Postage Warehouse Services, Inc. P.O. Box 608 PAID Mt. Vernon, IN 47620 Mt. Vernon, IN Permit #10 Medical Insurance: Blue Cross Blue Shield of South Carolina Visit www.southcarolinablues.com to get the most from your medical insurance provider. This site offers several tools. Health Assessment, ability to order medical cards, update “other Insurance” information, treatment cost estimator, view Explanation of Benefits (EOB), print forms, find pro- viders and much more! Prescription Benefits: RxBenefits/Express Scripts https://www.express-scripts.com or call 800-334-8134 Vision Benefits: VSP www.vsp.com or call 800-877-7195 Dental Benefits: Delta Dental www.deltadentalsc.com or call 1-800-335-8266 Voluntary Benefits: Allstate Benefits http://allstatevoluntary.com/warehouseservices or call 877-345-9319 DHG Warehouse Services Employee Benefits Hotline: [email protected] or call 330-655-3301 A dedicated customer service team is available throughout the year to assist with questions regarding claims, eligibility, and wellness information. (Monday—Friday 8:00 am—5:00 pm ET) Fifth Third Bank– Profit Sharing and 401k empowermyretirement.com or call 844-465-4455 View the website to check account balance, change investment options to 401k, retirement calculators, college education calculators, print forms and more. Please call Lea Ann Stierley at 812-833-6559 if you need additional information regarding your benefits. Follow us: 20