WSI Distributor Q2 2020

DistributorTHE July 2020 Summer Issue • Warehouse Services, Inc. In this issue… What’s New What’s New 1-2 We miss you folks. The level of change introduced by our leaders has made it very difficult to travel and visit each one of the sites. However, we did make it COO Corner 2 to Elkton this month. We still remember 13 years ago when we first visited Elkton. We communicat- Greenville 2-4 ed that spring was coming. It certainly has. Kenny Brummell stood up and took the lead for the operation and did a fan- Liberty 4-5 tastic job. Kenny had a great group of people supporting him in Elkton: Chris- tine Filkins, Jose Colon, Marc Brodeur, Jorge Dominquez, Lisa Vass, Charles Woodruff 6 Hubbard, Petar Slijepcevic, Lloyd Owner, Steve Lamborn, Cliff Shiller, Joel Waithe, Jamie Evans, George Tucker, Jeff Hedgman, Joe Charney, Jon Mo- Elkton 6 rales, Ernesto Rivera, Angela Kimble, Brandi Bratton, Eduardo Rivera, Raul Mercado, Kelvin Febus, Nelson Santiago, Efrain Valentin and Carlos Valdivie- Selkirk 6-7 zo. All of whom have been with our firm for over eight years. It’s a great group of people that continue to bring on new talent, building the WSI family atmos- Waterford 7 phere that is critical to our success. So, it is time for Kenny to move on to a new role, one that is critical to the fu- Reno 8 ture growth of our business in Woodruff, SC. In Kenny’s place, Petar Sli- jepcevic steps up into a new role as Operations Manager for the Elkton site. San Bernardino 8 Continued Page 2 Portland 8-9 1 Bay St. Louis 9 Burkville 9 Houston 9 Princeton 10 Henderson 10 Evansville 10-11 Mt. Vernon 11-12 Walt’s 12-13 Employee of the Week 14 Anniversaries 15-17 Tobacco Cessation 18 ADP Mobile Statements 19 Open Enrollment 20 Benefits 20 A publication of: The Cox Group

Page 2 What’s New (Cont.) Promoting from within is another pillar of our compa- are promising signs in vaccine development. Howev- ny’s success. er, we are not out of the woods yet. We need to re- main diligent, safe and smart. Social distance, wear We look forward to getting out to each of the sites in masks where appropriate, protect the most at risk the near future. It may be with a mask, but at least populations and avoid contact with people if you are we will be able to touch base and ensure we are sick. We will get through this together. building our family at each location, as the Elkton team has. Thank you again, I am proud to be a part of this team every day. Please be safe. If there is anything we Barry can help with, please reach out. The COO Corner Until next time, The last three months have been a challenge to say Steve Magruder the least. I want to personally thank each and every one of you for your efforts during this COVID-19 Greenville pandemic. Through your hard work and dedication, we have helped to keep each other safe, and we I hope this article finds everyone safe. It’s been a have continued to serve our clients with excellent challenging quarter to say the least. I wanted to quality service. share a successful project with you all. In search of areas that we could help reduce costs, we started During this COVID-19 pandemic, we continue to be investigating fogging our buildings ourselves instead committed to keeping our employees, their families of utilizing our janitorial company. With the invest- and our communities safe. We continue to update ment of fogging machines, solution and specific PPE, our policies and procedures as revised guidance is we felt we could bring this in-house. The team devel- received from the CDC, state and local authorities oped a plan, created SOP, analyzed safety, provided and our clients. On May 18th, we issued the WSI ROI’s to corporate and proceeded to implement this “COVID-19 Pandemic Workplace Response Plan” project. So far just in Greenville, we have saved thou- that details our policies, procedures and preventa- sands bringing this in-house while making our staff tive measures designed to enhance our workplace feel that much safer! I’d like to thank Mike Cooper, safety. One point I want to personally highlight here: Sean Dobbins and Seth Wade for helping define and if you are sick, please stay home. Communicate with drive the project as well as Juan Funez, Heather your manager or the IR team, and we will provide Rice, Curtis Inscho and John Phillips for staying after whatever assistance we can, but please stay home. hours to fog the buildings on a regular basis. During the height of this crisis, we furloughed over Congratulations to our Employee of the Week win- 800 team members across the company. I am ners this quarter: Luther Henderson, Alan Davis, pleased to say, that starting in June and over the Cameron Williams, Randy Hayes, Eric Cooper, course of several weeks, we were able to recall all Claude Butler, Lance Richey, Abran Bardales and of those staff, with ~90% returning to the WSI family. Taylar Moore. Thank you for your dedication and for taking great care of our client! There are signs of optimism out there. Economic activity is improving, both in general and across our Stay safe and keeping washing those hands, y’all. specific clients. We have started limited travel again, so hopefully we will be able to visit all of you soon. Drew Gray We just finished a great trip to see the Burkville team. Testing has increased significantly, and there 2

Page 3 Greenville (Cont.) 99 S. Burty during this pandemic staffing has been a challenge. I am sure we are not alone, but I can tell you that we Throughout the 2nd Quarter, our operation has con- have been pushed to the brink and challenged in all tinued to be accident free! Getting everyone home facets of the business. Being in a production environ- safe each day is always the number one goal. The ment there is only one option and that is to get it operation continues to practice social distancing and done quick, fast and in a hurry so the plant does not group efforts to keep the building clean. In 2020 we suffer. In saying that, I can proudly tell you that our have been above 99.9% in both on-time shipping team has not fallen short of quick, fast and in a hurry and inventory accuracy. This is a great effort from no matter how many team members we have to run the entire team! At the start of the quarter, day-to-day the shift. This is a testament to all of you for your mo- operations were still up and down but have since tivation and dedication to the success of our busi- been continuing to rise and get back to consistent ness and company. Even though we have only been volumes. We are looking forward to a great second here 6 months, our team has grasped the culture of half of the year. WSI and taken it to the next level. Safety – 1,384 days accident free! Thank you to all of our team members for what you have done for our company! Our client is very Congratulations to our Safety Bingo winners this pleased with what they see. Thank you to our crew quarter: Christian Salazar, Angie Taylor, Jarvis supervisors Joey Wagner, Margaret Dixon, Chris Fuller, Katina Shelby and Karla Cardenas. Oglesby, and Kodi Chavis for your support and lead- ership you have shown over the last quarter to keep We’d also like to recognize our loyal employees’ an- us all motivated and moving in the right direction. niversary dates: 2 years - Cesar Pena; 3 years - Jar- Thank you to our HR Recruiter, Lexi Stamey, for be- vis Fuller; 4 years – Meagan Suggs; 5 years – Norris ing steadfast and keeping everything organized and Young; 14 years – Courtney Ross; 15 years – Mayeli easily managed with our staffing. Thank you to our Ibanez; and 17 years – Tiffany Walker. Safety Manager, Cedric Thompson, for your dedica- tion to safety and training of our employees. It shows Thank you for all the hard work and dedication! It is through our progress and improvement week to greatly appreciated. Stay safe. week. Without each and every one of our team mem- bers being in the right place at the right time, it may Curtis Inscho have been a different outcome. You guys are the greatest show on earth and I am proud to be a part US 1 of this team. Wow! What a year it has been for all of us thus far. Is Mike Crump that an understatement or is it a victory? To me it has been a well-earned victory especially for our team Maintenance here. We had the deck stacked against us with the plant being closed for 8 weeks due to COVID-19. The Greenville Maintenance team has been working However, through the resilience and motivation of on updating a couple of the facilities in Greenville, our leadership team and all of our team members we South Carolina. The team has completed the pres- started right back up where we left off. As the quarter sure washing and painting of the 99 South Burty came to a close, you could see that everyone was Road facility. 60 South Burty Road is up next on the getting back into the groove and the WSI grind was list in the upcoming weeks! in full swing. Through all of the tribulations that we have encoun- We also had the opportunity to complete three major tered, there have been many more positive notes projects in two of our client’s facilities this year. Pro- than there have been negative. It is no secret that jects consisting from installing a new fiber infrastruc- 3

Page 4 Greenville (Cont.) ITS ture for their network system to laying out and paint- As I sat down to write last quarter’s article, the pan- ing new floor bin locations in three buildings. demic was still in its early stages and no one seemed to know how long it was going to last for, what issues I would like to give a huge thank you to the Green- it would cause or what work would be like. As I write this article, nothing much has changed and we still ville operations’ employees and the maintenance live day-to-day and week-to-week in uncertainty. These circumstances make the job more stressful department at our Woodruff site that helped on these and requires everyone to pull together and give more effort than usual. Through all the changes in routes, projects. All achievements were accomplished by store closures, chasing brokerage freight and balanc- ing the stresses of work and home life under the pan- teamwork! Mike Cooper demic, everyone has stepped up and to make sure we keep the revenue coming in so we have some- thing to return to when this is over with. It’s easy to lose sight of the importance of our jobs the longer the pandemic goes on and the changes due to it become the new normal. I want to remind all of our drivers, fleet managers, maintenance person- nel and recruiters that you are the front line workers! The materials and brokered freight we ship all help combat the virus directly and indirectly. Whether its tires we delivered going on an ambulance or the plastic pellets being used for a ventilator, you are providing a critical role we are all grateful for. Thank you team, keep it up and be proud of the selfless work you have put in during these trying times. Jesse Hicks Liberty Our 2nd Quarter was consumed with the COVID-19 challenge. Associates returned to the plant on June 1st, with no OSHA recordables reported for the quar- ter. As with all of our sites, new levels of hygiene and social distancing is the order of the day to protect our associates and continue to maintain a high level of awareness within the operating processes. Above: Pictured above are some of the recent projects by Volume levels on our return were adjusted to meet the Greenville Maintenance team. the new demand levels following the events of the quarter. We had a good start up plan in place and while we encountered some hiccups, all went well. It was good to see all the associates again and hearing 4

Page 5 Liberty (Cont.) our equipment running once again. The Tour Department in the 2nd Quarter was rather quiet, but continues to look after the signed PGA Tour Players as needed. Presently there is a high demand for stock for the players, which is a good thing. The Logo/My Number team returned to a slow build up in orders and recovery. The new digital printers have needed some TLC following the close. Clearly, they need to be kept running and humming complet- ing orders rather than being turned off. Our Liberty Employee Service Committee will pick up from where we were and start to plan some new events to bring a smile or two to our associates in their working day. We are pleased to welcome to our Liberty Team, Tina Tarcson, Plant Manager. Tina joined us on March 9th has 25 years’ experience in manufactur- ing and brings a wealth of knowledge to the compa- ny. I will be transitioning my role over the coming months in anticipation of my retirement in January 2021. A farewell to Doug Swaney, our Master Electrician who retired on July 3rd. Doug has been with IPG for 9 years and has held a key role in our success. We wish him all the very best for the future. Till next time, hit them straight and long but more importantly keep safe and healthy. John Briscoe Left: Supply carts are provided to Liberty employees with cleaning supplies to keep areas sanitized. Top: The Liberty breakroom is set up for employees to follow social distancing. Bottom: Doug Swaney retired after 9 years with WSI. 5

Page 6 Woodruff Greetings from Woodruff! procedures. This site continues to make improve- ments and that would not be possible without the Wow! What a crazy quarter it has been! We have all dedication and commitment from every one of you. been faced with challenges over the last several Until next time, please remember – SAFETY FIRST – months that probably none of us ever thought we and thank you for everything you do! would. This has placed an enormous amount of pressure on mostly everyone, both personally and Mike Gibbs professionally. It has taken great efforts from every- one for us to continue to operate and provide the Elkton best possible service to our clients as we navigate through this time. To each and every one of you that Wow! The 2nd Quarter of 2020 was crazy! We have have worked hard to keep us successful, we thank settled into our new normal with temperatures being you very much. taken and an ongoing daily health assessment of each employee. We have been very fortunate not to The Woodruff site continues to move forward. The have any positive Coronavirus cases. team has made great progress, even though some of the folks living it every day may not agree. It is We’d like to congratulate Maria Silva for her promo- easy to get lost in the day-to-day grind of a start-up tion to IC/QA Supervisor for the Reno, NV site. We’d operation, which makes it difficult to see the pro- also like to wish Lucio Romero much success in his gress being made, but the hard work the team is recent transfer to the Houston, TX location. putting in every day continues to push us forward. This progress has also unveiled new challenges for We have not been able to schedule our 2nd Quarter us as we continue to ramp up volumes, but I have employee event due to the state restrictions from no doubt the team will meet this head-on as well! COVID-19. We hope to be able to plan something for the employees in the near future. We appreciate the efforts of the entire team that continues to bring on additional resources to keep Our volume has picked up since the beginning of the up with the coming volumes. The conventional pandemic and we have completed some projects. We teams have been doing a good job on keeping up pray for WSI’s continued success and the health and with productivity, and the automation teams contin- safety of our WSI family. ue to build and add additional shifts to keep “The Beast” running! We have some new equipment Michelle Iraca-Bowman coming soon in the conventional operations that will help streamline some of the processes, as well as Selkirk improve the quality of service that our client expects. I cannot thank the Selkirk team enough for their dili- We also want to welcome Alex Servello to the team gence and support during this tough time with the here in Woodruff. As I write this, Alex and his fiancé, worldwide pandemic. We are grateful we’ve been Kylie Bennett, are in the process of relocating to able to keep you all employed. We are thankful to our South Carolina from the Wilmington, IL location. clients for their support and understanding and we will Alex has filled a role that is going to be instrumental continue to provide the service they expect from WSI. in the success of the site as we continue to ramp up. We will get through this by continuing to stay the We are sure that he and Kylie both are going to en- course. Through our perseverance, we will keep our joy the South, and we are extremely honored to families, our parents, our children and our fellow WSI have them join us here! teammates safe. In closing, please continue to focus on performing We regret not having sufficient information to plan a every task safely, and continue to follow established safe 2nd Quarter activity due to circumstances, but 6

Page 7 Selkirk (Cont.) satisfy customer needs. This has been a challenge for all aspects of the business. Luckily we have not look forward to making plans for a safe and fun 3rd had a positive case with our people and we are tak- Quarter outing for all employees to enjoy! ing precautions to keep everyone safe. Safety first and keep your masks on! Our safety performance has improved greatly. A huge thanks to everyone for caring and recognizing Patrick Hauptli hazards before they become an incident. No one person can be responsible for safety, the team has Waterford to make it happen. We talk about it every day and we all need to live it both at work and at home. Safe- The Waterford team continues to work in collabora- ty is the most important thing we do! tion with our client to get the installation of a WMS system. The team worked extremely hard over a The Waterford team was able to complete two 5S week to relabel the warehouse with barcodes for all events in the 2nd Quarter (Before/After photos be- the material in stock. This has enabled us to install a low). Both events proved to be successful and will scan verification system to improve our shipping ac- assist in continuous improvement efforts the Water- curacy. A big thank you to the IT team, especially ford team is pushing toward. Quinton Amick during this project. Quinton proved to be a tremendous help in completing this label pro- I want to thank all Waterford employees for their ject. continued efforts. We are continuing to see improve- ment in our KPI performance and this is a tribute to The ongoing unit of measure project has helped all of our employees for their hard work. Thank you make picking easier for our material handlers. We to all for a very good first half of 2020 and I look for- still have many hurdles to get over before we are ward to further improvements as we continue ready for a full scale WMS, but with everyone work- throughout the remainder of the year. ing together with our client, we will get there. Brian Farnsworth The COVID -19 pandemic has impacted our client and we have worked with them to reduce costs and BEFORE BEFORE AFTER AFTER 7

Page 8 Reno During the 2nd Quarter, the Reno site welcomed that have come about as part of this process and Maria Silva to the site. Maria is transferring here understanding as we try to navigate this time. from Elkton to take on the role of Inventory/Quality Supervisor. She has been with WSI for 12 years and Eric Ball will bring her experience to the Reno team. Congrat- ulations and welcome to the team! Congratulations to Juan Guerrero who was promot- ed to Lead Supervisor. Juan has been with the site for more than nine years and has been a lead for seven. Congratulations to Curtis Vining who was promoted to Inventory Control Clerk. Curtis has been with WSI for about 7 months and has already traveled to help at another site. During the quarter, the site had to deal with reduced Above: Ron Simon (San Bernardino) is pictured wear- volumes due to the COVID-19 pandemic. Thanks to ing his face mask and face shield. all the guys who continued working throughout and made sure we didn’t miss a beat for our client. The site was able to bring back a number of folks at the end and we look forward to being successful going forward. Eric Ball San Bernardino Portland During the 2nd Quarter, the San Bernardino team During the 2nd Quarter, we had to deal with the shut installed a section of tread racking. This will allow down of our major customer for almost a month and the site to store small quantities of material there as have had continued days off during the month. we save space in our regular racking for larger quan- Thank you to all the guys for being flexible and work- tities. This will increase the sites capacity and help ing reduced schedules allowing us to keep our costs our client store more product in the building. It also down. This allowed the site to complete a number of allows us to store material closer to the loading area projects including installing some protective angle which will reduce travel time for the pickers. iron which allowed us to save $3000 over what it was going to originally cost. Congratulations to Josh Gray who welcomed a daughter this quarter. Congratulations to Alejandro Cruz who welcomed a new baby girl on June 10th! Like all the sites, San Bernardino experienced a great deal of upheaval like nothing we have ever Happy Birthday to Ryan Brickey who celebrated a gone through. My thanks go out to the entire team birthday in June. Don’t worry, we won’t share how for everything they did to keep the site running and old you are. dealing with changing schedules and fluctuating vol- umes. Thank you to all of the employees coming During the quarter, the site did have a small cookout back who are having to adjust to all of the changes at Josue Soto’s new place. We had food and a cou- 8

Page 9 Portland (Cont.) out an OSHA recordable. Good job, Burkville! ple raffles all the while staying socially distant. We would like to welcome Jeffery Valvo to the team! At this time, we would like to introduce Jacorian We hope he is with us for many years to come. Jackson and give him a big welcome to the Burkville family. Eric Ball & Josue Soto We would like to ask everyone to keep Ronnie Jack- son in your prayers. Ronnie is a longtime WSI em- Bay St. Louis ployee and a family man that needs all of the WSI family prayers. Here in Bay St. Louis, as I am certain like every- where else, we have had our challenges due to the We are sad to announce that we have not had any COVID-19 virus. Following newly implemented poli- events this quarter due to COVID-19. I don’t know cies to keep our distance from visitors, drivers and about everyone else, but here at Burkville we are each other has been a struggle. We have made thankful to still have jobs. So many people are with- cleaning and disinfecting, several times a day, a out jobs because of the pandemic, we are grateful to high priority. Everyone here is keeping a positive still be working. attitude, and all have stepped up tremendously to assist during this time. Lastly, the Burkville family would like to thank Jill Cox and Barry Cox for providing us with the means We would like to congratulate David LaFontaine on to make our well beings possible. making Employee of the Week. I’d also like to thank James Jackson for helping him clean up one of our George Kelly offsite warehouses. Houston I would like to thank everyone for their continuous hard work and dedication during these trying times. With everything going on in the world, let’s focus on We want to give a special thanks to our corporate the good things happening all around us. leaders for their hard work and the dedication to en- sure the employees are staying safe. Remember to In June 2020, we completed TWO years with ZERO make it personal when it comes to safety, and now OSHA recordables. Way to go, Houston! also this virus. Our OS&D went down to 220ppm. Rodney LaFontaine With the Houston area closing down due to COVID- Burkville 19 and COVID cases rising up (making Houston #1 in cases at one point), our outbound volume still managed to return in June. We had a 250% increase from our lowest point in March/April. During the 2nd Quarter, we had to stay focused on We want to congratulate Abisail Feria for being se- “Safety First”. Due to the pandemic, we wanted to lected as our Employee of the Week this quarter. make sure that no one got sick. Nothing is more Keep up the great work! important than the safeguarding of our employees and making sure that we did not close down the Stay safe and hang in there. We’re all in this together Burkville site because of COVID-19. I would like to and together we will get through this! thank our Burkville employees for remaining fo- cused on keeping each other safe. I would also like Diana Martinez to thank the team for reaching over 1000 days with- 9

Page 10 Princeton Another quarter of surviving COVID-19 and things also going through client changes. As one moves are moving right along down here in God’s country, out, another moves in. We want to give a special Princeton, Kentucky! A few clients tried to cut back thanks to the team that helped make the transition a couple of days a week, but realized very shortly easy: Marissa Worster, Chuck Howard, Brittany Wil- after, there was no need. The orders never really son, Mike Smith, Shelley Paris, Dylan Rubenacker, slowed down. Matt Coomer and Dan Martin. The second quarter cycle count went off without a The team here at Evansville has been patient and hitch. I would like to give a shout out to our tech diligent in practicing safe and social distancing. The team for helping out with our clients trying to resolve challenges that we face daily do not seem to phase some shipping and receiving issues. The Princeton this group. They come in, leave everything at the team is still running strong and hanging in there. I door, and give a strong, productive performance. I hope that everyone is staying safe and has a great am thankful for them all and their families. 3rd Quarter. St. George 2 completed rack installation, which Brian Adam helped the team by getting all the partials up off of the floor. This improved their UPEH and overall effi- Henderson ciency. Thank you to Lisa Kissel for her hard work in getting everything cleaned and organized in a timely We have been working hard in Henderson during manner. I’d also like to thank the maintenance team the 2nd Quarter! The racking project is complete for getting the racks put up so quickly. and we are continuing to work through these un- precedented times. The team has worked hard to The Tennessee Street facility has been overwhelmed make sure that we are keeping the facility sanitized with inbounds to the point where they had to load and making sure that everyone stays healthy. over 50 storage trailers due to warehouse capacity. Shout out to Lucas Brandenstein for staying up with We have several people in the facility celebrating the trailers and inventory. Special thanks to Greg anniversaries this quarter: James Lester is celebrat- Cook and ITS for staying up on the increased moves ing 6 years with us, Dustin Brass is celebrating 15 this quarter. years, and Fred Barnhill is celebrating 20 years. Congratulations to all of you! Mike Simms As we move into the 3rd Quarter, my hope is that IPG we can continue to see the improvement from the changes we have made in the warehouse and keep IPG has been instrumental in helping a major client our team healthy and happy and ready to take on produce over 4mm lbs in the 2nd Quarter, directly whatever new opportunities we might receive! supplying Polycarbonate for the COVID-19 pandemic and has not shut down the line for 16 weeks in a row Erica Timmons running 24/7 to support them. This is a major accom- plishment by the team! Evansville A huge thank you to the team: Kevin Bruce, Jerome St. George & Tennessee Street Kuhr, Korrie Upshaw, Harold Schutz, Jordan Allison, Jerry Embry, Bryan Boerner, Shaun Clark, Richard St. George 1 has gone through a makeover. The Cureton, Calvin Williams, Dean Helvey, Raymond outside of the building was painted which freshened Bryant and Nathan Hill. We appreciate their contin- up the look of the entire grounds. St. George 1 is ued dedication to IPG. 10

Page 11 Evansville (Cont.) Mount Vernon I would like to also welcome Donald Green, Everett Product Hardin and Russell Williams to the IPG team! On the warehouse side, Troy Kelley is continuing to keep several of our customers operational during this trying time with the help of Kyle Slygh, Mark Grannon, Dennis Fitzpatrick and Tristian Cummings. Shawn Nix Garrison During the 2nd Quarter, we unfortunately ended our I would like to start out by wishing one of our longest OSHA free streak at 1,669 days (a little over 4 and a tenured employees, Kenny Schultz (pictured above), half years). We had an OSHA that resulted in one of the best of luck. Kenny has been a hard working our employees receiving sutures. Everyone at Garri- dedicated employee for more than 33 years and has son has done an awesome job bouncing back, giv- decided to retire. He started here at the Mt. Vernon ing their opinions on safety improvement, and con- Product warehouse and has spent most of his time tinuing the safety culture. We continue our Near with the company working in this facility. He has held Miss Card process, discussing safety in daily morn- many roles, but for most of his latest years Kenny ing area meetings, having open conversations in our has been over processing customer returns. There weekly site safety meetings, and communicating have been many occasions when a question would suggestions to better our facility. Continue the great be asked of me about a specific customer return and communication and let’s be accident-free from here no matter how long ago it was processed, Kenny on out for 2020! would always have the answer. Enjoy yourself Ken- ny, you’ve worked hard all your life. It’s time to kick We’d like to recognize our loyal employees’ anniver- back, slow down and take it easy! saries this quarter: 6 years - Tina Hartig; 5 years - Jason “Smiley” Adams; 3 years - Jeff Tolliver; 2 Four teams qualified as Quest winners for the 2nd years - Chuck Higgs and 1 year - Felissa Spaulding Quarter. Team 3: Josh Creek, Dennis Curry, Joey and Scott Alexander. King, David Nelson and Robin Sauls. Team 5: Charles Garman, Eric Wheeler, Sheri Sharp and Please join me in welcoming a few new members Cory Lamprich. Team 6: Curt Valiant, Sean Isabel, into our Leadership Team at WSI: Kim Burris James Taylor, Alliyah Brock and Brice Montgomery. (Lead), Whitney Newcomb (Lead) and Matt Heroy Team 8: Jim Steele, Pat Effinger and Victor Virtue. (Supervisor). Congratulations to the qualifying teams. Our team at Garrison continues to provide continu- Finally, I would like to thank the entire team of essen- ous improvement ideas to keep us safe during tial workers here at Mt. Vernon Product warehouse. COVID-19. We have taken many steps with this Everyone has been rolling with the changes that pandemic upon us, such as: mandated face masks, seem to be happening weekly and not missing a enforced social distancing, assigned 2 COVID cleaners (disinfecting common areas) in the ware- house at all times, etc. All while staying essential and exceeding our customer’s forecasts and de- mands. Thank you, team! Ryan Kuns 11

Page 12 Mount Vernon (Cont.) VAS, WOQ & Main Street beat. Times that we are living in have distractions Congratulations to all of the employees at the VAS, everywhere, but the team has stayed focused on Main Street and WOQ facilities that received the 2nd task and worked safely through it all. So thank you Quarter Quest Award: all and together we will get through this.  VAS Facility – Danny Barnes, Shannon Cooper, Jim Slygh Aldora Davis, Camela Daws, Brant Irvin, Jim Key, Richard King, Jake Matz, David Moore, Amanda Site Support Nelson, Lona Nelson, Jeff Russell, Jason Tron, Kelly Winter, Rilie Webster and Ronnie Woods. The 2nd Quarter has proven to be the most chal- lenging quarter in our 7 years on-site history.  Main Street Facility – Terry Cox, Alex Stewart We’ve faced many new challenges, from tempera- and Ann Upshaw. ture screenings at the gate, to wearing face cover- ings and social distancing guidelines while at work.  WOQ Facility – Tim Allen, Nick Joyner, Will Mel- But through it all, we’ve managed to continue to do ton, Jeff Ronald, Tracy Sollman and John Smith. what has made us successful – provide excellent service to the client while working safely and effi- I would like to welcome James Gordon to the VAS ciently. All of the packaging team members are es- facility. sential workers, and we’ve proven it with all the im- portant work we’ve done this quarter. With our help, All operations remain OSHA Recordable free. Thank our client has produced a record amount of material you to all of the team members for working safely. to support the increased demands from the healthcare industry during this trying time. Congratulations to our 2nd Quarter Safety Bingo win- ners: Dylan Gunter, Tracy Sollman, Cody Oldham, We would like to recognize our Quest Award win- Jeff Ronald, Brant Irvin and John Smith. ners for 2nd Quarter. Working a 24/7 rotating shift is very difficult, especially in these times, and these I would like to thank all of the employees at VAS, employees worked safely, attended all of our safety Main Street and WOQ in Mount Vernon. During this meetings and were at work every day as sched- hectic and crucial time in our country, these young uled. This quarter we had the highest number of ladies and gentlemen show up to work as if nothing is Quest Award winners in Site Support history. out of the ordinary. They give their full attention to the Thank you for being here on time, as scheduled, customer while performing their day-to-day responsi- every day: Crystal York, Tama Rollison, Aaron Ste- bilities. They make sure that orders go out in a timely phens, Jess Gibbs, Kevin Winters, Tim Carter, Na- manner and correctly while observing the new than May, Robert Garrett, Colton Schmitzer, Donny COVID-19 safety guidelines. Mullen, Lindsay Idler, Richard Frost, Trent Perry, Kent Groves, Drake Ricketts, Marilyn Bryant, Do- Mark Oschman novan Jarvis, Josh Hester, Dillon Axton, Nathan Rider, Zach Collins-Little, Jon Heern, Nate Morgan, Walt’s Cole Werkmeister, Richard Rollison, Derek Brakie, Jerod Rye, Travis Wilsey, David Lovell, Quenton Summer is here and as always the maintenance Price, Kenna Collins, Travis Utley, David Bradley, team is hard at it to keep the drivers’ air conditioning Cole Raney, Jeff Frantz, Deanna Collins, Eric Att- in good working order. Thanks to the entire shop wood and Dane Wilson. team for keeping the drivers cool and comfortable! Thank you all for everything that you do! Lots of things going on here at Walt’s! We have sev- en new trucks on the road that have the latest safety Josh Winiger & John Frymire features, and engine performance for increased fuel 12

Page 13 Walt’s (Cont.) economy. Congratulations to the following drivers on their new ride: Sue List, Chris Bannowsky, Shawn Barnet, Anthony Governeur, Thomas Baily, Lupe Rangel and Hugh Williams. A few photos of some happy drivers pictured to the right. We have a large amount of trailers and containers due to all the COVID-19 related backlog of deliver- ies, as well as a big storage project for one of our customers. Our trailer yard is overflowing! We’d like to thank Randy Gillenwater and Dana Elliot for run- ning Big Red and stacking almost 400 containers on our yard. Thanks also to Randy’s crew for prepping all these containers for customer requirements for loading. At one point during the first quarter, we had close to 800 container boxes and trailers on our yard (pictured right, middle). Thanks to Jim and Steve for coming up with the plan to keep it high and tight in the yard! We can’t leave out our Dispatch team. They fought hard through the COVID-19 ups and downs of the freight market and have not stopped. Best team in the business! Thanks Becky, Robby, Rob, Dave, Dan, Rick, Chris and John! Keep up the great work! Thanks to our admin staff, Brenda, Theresa, Jolee, Jessica and Tom for keeping the drivers hired, en- suring that the bills get paid and that the customers are billed! Great effort is shown by the entire Walt’s team day in and day out! I would also like to welcome our new Drivers and Mechanics that have joined our team in the 2nd Quarter of 2020: Logan Fortune, Nathan Davenport, Albert Johnson, Brian Rigsby, Robert Patton and Michael Hill. Andy Logan & Jim Griese 13

Page 14 Employee of the Week Each week our Operations Managers nominate an employee who they believe has shown outstanding performance in the workplace. Winners receive True Blue hats and $100 checks. Congratulations to our 2nd Quarter winners! Chris Tracy David Randolph Erin Newell Alain Dupre Wilmington Waterford Wilmington Montreal David LaFontaine Abisail Feria Michael Beaven & Donnie Davis Joseph Davis Bay St. Louis Houston Mt. Vernon Mt. Vernon Ryan Lurker, Tom Weir, Gary Bobby Sharp, Nathan Dun- Luther Henderson, Taylar Moore, Haney, Chris Green, Allan can, Bob Nickens, Rodney Alan Davis, Cameron Williams, Cox, Jay Ransford Randy Hayes, Eric Cooper, Dillinger, Danny Gulley, Claude Butler, Lance Richey, Mt. Vernon Brent Bailey Abran Bardales Mt. Vernon Greenville 14

Page 15 WSI Anniversaries: April 1— June 30 1 Year  Alanis, Eduardo  Merrill, Andrew  Bams, Charles  Griese, James Guilder, Charles  Alexander, Scott  Meyer, Jessica  Barber, Loren  Guth, Jolee Hadfield, Christopher  Aulich, Paige  Moreno, Monica  Barteau, Frank  Hagenseiker, Greg Hanville, Scott  Baez, Tina  Naylor, Willie  Basham, Clayton  Hare, Lorie Hazelip, David  Bradley, Brandon  Newell, Erin  Bell, David  Heatherly, Michael Hedge, Michael  Brewster, Shenetta  Nichols, Brandy  Beno, Matthew  Heitzman, Michael Henderson, Albert  Bronson, Michael  Nungesser, Gerald  Berry, William  Hermann, Daniel Higgs, Charles  Burr, Cody  O’Diear, Zachary  Bogard, Steven  Hill, Dan Hoffman, James  Casucci, Boaz  Ortega, Juan  Bowles, Evan  Holder, David Horn, Christopher  Cisneros, Anthony  Perry, Trent  Boyd, John  Huntey, Kaylah January, Donald  Clemente Velazeuz,  Post, Jeffrey  Boyd, Michael  Kempf, Durward Kessler, William Ivonne  Quirino, Jonathon  Bradley, David  Kirkwood, William Kuhs, Christopher  Colvin, Joshua  Ransford, Jay  Bresson, Ronald  Lamey, Michael Lee, Brenden  Cortez, Ricardo  Robinson, Jamie  Bronson, Robby  Lee, Jesse List, Sue  Dall, Patrick  Rodriguez, Victor  Broome, Ashley  Littrell, Leon Lockwood, Garnell  Dunn, Roger  Rollison, Richard  Bryan, Matthew  Lopez, Romulo Love, Nathan  Edwards, Wayne  Rosado, Manuel  Bulla, Steven  Lovell, David Maloid, Marcus  Flores, Jaime  Sexton, Christopher  Coffman Sr., Gary  Marion, David Massey, Brian  Frye, Clyde  Sharp, Bobby  Cole, Gordon  Masterson, Lonnie McClane, Jeffrey  Galvan, Michael  Soto, Kimberly  Collins, Jarred  Miley, Mark Miller, Caleb  Gissell, Troy  Spaulding, Felissa  Copeland, Charles  Miller, James Morales Torres,  Gould, Clifford  Spelbring, Andrew  Cox, David  Mileidy  Green, Daniel  Stewart, Justin  Cruz Bravo, Fernando   Haney, Gary  Summers, Nicholas  Dabbs, Michael   Heikkila, Mark  Symanski, Dylan  Dean, John   Henderson, Christopher  Tabor, Michael  Dearing, Randy   Henderson, Allen  Talley, Emily  Dent, Calvin   Hendricks, Josie  Tharp, Arthur  Diehl, Marcus   Holland, Samuel  Thompson, Andrew  Doss, Becky   Johnson, Richard  Torres, Geraldo  Duncan, Nathan   Kennedy, Randall  Trost, Brandon  Edge, Christopher   Koontz, Lathan  Trotter, Brett  Elliott, Dana   Kushmer, Shawn  Williams, Christen  Fehrenbach, Richard   Langford, Alvin  Williams, Hugh  Fetters, James   Lewis, Joshua  Woods, James  Flores, Isaiah   Madden, James  Zavala, Jenneve  Gaines, Willie   Malone, Gregory  Garris, Ricky   Marshall, Samar 2 Years  Gates, Ricky   Martin, Amy  Adam, Brian  Gentry, Carl   McClain, Angelia  Aders, John  Gillenwater, Randy   McClain, Dakota Gouverneur, Anthony   Aders-Watson, Jessica   Medina, Breanna Green-Moore,  Bailey, John    Merrill, Alex  Baize, Michael Jasmine 15

Page 16  Morgan, Samuel 3 Years  Reece, Gaston 5 Years  Morris, William  Allison, Jordan  Rigby, Adam  Adams, Jason  Murwin, William  Alvarado, Jason  Rose, Eric  Andrades, Wilmer  Navarro, Edwin  Anderson, Tommie  Santerelli, Shellie  Benjamin, Kendrick  Nelson, Larry  Araujo, Hernan  Schulz, Taylor  Biros, Gerry  Nichols, Randal  Axton, Dillon  Shuman, Anthony  Brown, William  Calzada, Eddie  Nix, Ethan  Baumgartner, Cathe-  Simmons, Rhonda  Coates, Emerson  Noel, Dougrue rine  Thurston, Kenneth  Dickerson, Mark  Dobbins, Sean  Ohlson, Robert  Beaven, Michael  Tolliver, Jeffrey  Embrey, Jeffrey  Garcia, Felipe  O’Mullane, Jeffery  Blythe, Brandon  Washington, Demika  Gonzalez, Roberto  Green, Lamaunt  Parchman, Jonathan  Brandenstein, Lucas  Wheeler, Eric  Loza, Peter  Miller, Tosha  Pena, Cesar  Brezeale, Beverly  Whitner, Breanna  Mosley, Kenneth  Mullinax, Christo-  Petro, Lindsey  Brown, April  Wilson, Brittany pher  Phillips, Brenda  Churnovic, Christine  Woods, Ronald  Odeneal, Robert  Pieper, David  Clevidence, James  Worster, Marissa  Rafferty, Cole  Poindexter, Coty  Revette, Jason  Ralson, Roy  Collins-Little, Zachary 4 Years  Rhodes, Stephen  Sauceda Garcia,  Rangel, Guadalupe  Conca, Amanda Paula  Rea, Jesus  Elliott, David  Cooper, Eric  Schutz, Harold  Szpur, Lee  Reyes, Hector  Enriquez, Emmanuel  Cortes, Maria  Torres, Ezequiel  Tracy, Christopher  Escobar, Bryan  Davis, Asziah  Valdez, Shaina  Reyes Madrigal, Hector  Eutzy, Derrick  Voll, Richard  Rhoades, Edward  Delgado, James  Young, Norris  Rodriguez, Damian  Faulkner, Samika  Edmonson, Zach 6 Years  Rohlman, Luke  Flores, Joel  Feria, Abisail  Becerra, Jose  Roser, Thomas  Frady, Triston  Finch, Tanisha  Biegel, Kevin  Bradley, Richard  Russell, Rhonda  Franco, George  Galloway, Bonnie  Caban, Enrique  Chevis, Kirkland  Sauls, Reginald  Fuller, Jarvis  Guel, Arnulfo  Galindo, Alfredo  Glasenapp, Cody  Short, William  Galindo, Ada  Hoehn, Michelle  Gonzales, Jose  Hartig, Tina  Sitzman, Joseph  Godinez, Leonel  Huerta, Jose  Lester, James  Malone, James  Slaton, Robert  Greene, William  Hurtado, Daniel  Moore, Jeffrey  Mullen, Donald  Smith, Patrick  Halfacre, Quinten  Lara, Gilbert  Strickland, Erin  Hallums, Frances  Lundemo, Matthew  Townsend, Renard  Hylton, Melissa  Montoya, Nicolas  Tucker, Brittany  Jany, Robert  Motz, David  Urbain, Jack  Jones, Robert  Pernell, Walter  Valencia, Pablo  McWhorter, Christo-  Resendez, Adam  Vance, Kelly pher  Ruiz, Peter  Villafranco, Amanda  Moore, Matthias  Rye, Jerod  Waelde, Tracy  Moore, Tonya  Sevilla, Joe  Warner, Bryan  Muldrow, Miles  Suggs, Meagan  Wilkins, Robert  Nelson, Lona  Tatar, Steven  Willis, Joshua  Nolazco, Edgar  Tullison, Marvin  Willis, William  Norris, Paula  Walker, Keith  Yeiser, Joseph  Persinger, Jerry  Washington, Steven  Pethtel, Bradley  Webb, Dexter  Porras, Araceli  Woolridge, Darren  Redmond, Kameise 16

Page 17  Raymond, James 10 Years 14 Years 21 Years  Schmitzer, David  Gibbs, Carrie  Lee, Eugene  Taylor, Derrek  Casebier, Stephanie  Pearson, Joe  Thomason, Kyle  Clark, Phillip  Ross, Courtney 22 Years  White, John  Lanning, Sarah  Russell, Jeffrey  Brinkley, Charles  Yerk, Dean  Manuel, Gregory  Weil, Jordan  Stemple, Ryan 24 Years 7 Years  Upton, Kevin 15 Years  Lee, Danial  Vota, Patrick  Brass, Dustin  Foster, Jonathan  Watson, Randall  Croft, Cynthia 25 Years  Hester, Joshua  Ibanez, Mayeli  McLees, Mitzi  Jolley, Ronnie 11 Years  Sauls, Terry  Linck, Victor 16 Years  May, William  Abdul-Barr, Khafid  Buko, Thomas 26 Years  Montgomery, Brice  Hanmore, Steve  Morales, Apolinar  Rohlman, John  Morris, Daniel  Stoll, William  Seale, Nathanial  Romero, Arturo  Winiger, Joshua 29 Years  Sheets, Troy 12 Years  Simms, Michael  Stephens, Aaron 17 Years  York, Crystal  Armendariz, Javier  Buckner, Daniel 31 Years  Ayers, Patrick  Davis, Donnie  Lieberman, Michael 8 Years  Cory, Kenneth  Walker, Tiffany  McCreary, Damon 33 Years  Austin, Desmond  Padgett, Paul 18 Years  Jacobs, Dennis  Brinkley, Kyle  Sollman, Tracy  Olson, Peter  Schultz, Kenneth  Brockey, Matthew  Waithe, Joel  Stewart, Alex  Slygh, James  Kimble, Angela  Whitehead, Chuck  Winiger, Joseph  Maldonado, Martin 19 Years  Morgan, Brian 13 Years  Juenger, Teddy  Perez Tiscareno,  Barker, Jeffery 20 Years Gisela  Cazenave, Charles  Bailey, Robert  Rivera, Eduardo  Glover, Jermaine  Barnhill, Frederick  Thomas, Donald  Hann, Richard  Garuc, Jakup  Houston, Darryl  Gibbs, Michael 9 Years  Hunert, Sherry  Gulley, Danny  Jackson, James  Lewis, Debra  Coronel, Flor  Kelley, Troy  Guyer, Juston  Parker, Jim  James, Joshua  Quenneville, Shane  Joyner, Roger  Quinn, Kimberly  Ryerson, Terry We would like to thank each of you for your continuous hard work and dedication to Warehouse Services, Inc.! 17

Page 18 Tobacco Cessation Program 18

Page 19 ADP Mobile Statements 19

The Distributor Pre-Sorted Standard U.S. Postage Warehouse Services, Inc. P.O. Box 608 PAID Mt. Vernon, IN 47620 Mt. Vernon, IN Permit #10 ANNUAL OPEN ENROLLMENT The enrollment window for AllState Voluntary Benefits opens September 1, 2020 - October 31, 2020. Enrollment for Medical, Dental and Vision will be November 9, 2020 - December 4, 2020. Now is the time to review your health plan and determine if you need to make changes. You may elect coverage, or make changes to your insurance. A qualifying event is NOT necessary during Open Enrollment. Medical Insurance: Blue Cross Blue Shield of South Carolina Visit www.southcarolinablues.com to get the most from your medical insurance provider. This site offers several tools. Health Assess- ment, ability to order medical cards, update “other Insurance” information, treatment cost estimator, view Explanation of Benefits (EOB), print forms, find providers and much more! Prescription Benefits: RxBenefits/Express Scripts https://www.express-scripts.com or call 800-334-8134 Vision Benefits: VSP www.vsp.com or call 800-877-7195 Dental Benefits: Delta Dental www.deltadentalsc.com or call 1-800-335-8266 Voluntary Benefits: Allstate Benefits http://allstatevoluntary.com/warehouseservices or call 877-345-9319 Warehouse Services Employee Benefits Hotline: CHS_customerservice@ajg.com or call 800-377-6897 A dedicated customer service team is available throughout the year to assist with questions regarding claims, eligibility, and wellness information. (Monday—Friday 9:00 am—5:00 pm) Fifth Third Bank– Profit Sharing and 401k Retire.53.com or call 866-258-4777 View the website to check account balance, change investment options to 401k, retirement calculators, college education calculators, print forms and more. Please call Lea Ann Stierley at 812-838-8647 if you need additional information regarding your benefits. Follow us: 20