Oceanside Golf & Yacht Club
WelcomeOn behalf of the Oceanside Golf and Yacht club, I would like to welcome you. Webelieve that you as the employee makes this golf and yacht club what it is. Wehope that you will take pride in being a member of our team. In this employeehandbook you will find our mission statement, our hierarchy chart, our corestandards, our best management practices, our staffing requirements, and ofcourse our ethics and etiquette.Please read the employee handbook and keep a copy of it to reference at anypoint.Thank you and we are excited to work with you and keep the Oceanside Golf andYacht Club a premier golf and yachting experience to our members.
Mission Statement ● Our goal is provide an exceptional golf experience for both our members, guests, and staff as well as to continually improve the playability, aesthetics, and challenge of our golf course.
Commitment to Industry ● At Oceanside Golf and Yacht Club we are continually striving to be industry leaders within the golf industry. We donate space to our local turf research center to perform experiments on our golf course. We also provide a banquet room to hosts association meetings on a monthly basis. These meetings provide a learning experience for all who attend. It also provides a chance for us to show off our facility to our industry peers.
Hierarchy Structure Hierarchy Structure
Roles of Key Players Roles of key players● Members - The membership holders are our main priority when decisions are made within our facility. They bring up notions to the board of directors and vote on all key decisions such as course bylaws, major projects, and any changes to the golf course.● Board of Directors - The board of directors are elected individuals by the members. Their key responsibilities are to set objectives, develop strategic plans, and to make decisions.● General Manager - They are responsible for the overall operation of the club. They need to adhere to board of directors leadership and tasks decided on by membership. Must possess specific skills and competencies for success.
Golf Operations Golf Professional
Roles of GRoolflOepseroaftioGnsolf OperationsHead Professional- The head professional is responsible for all golf operations staff. They manage all theemployees in golfshop, backshop, and course marshals. They are also responsible for events andtournaments at the golf course. They answer the the General Manager of the golf course.Golfshop Employee- Provide high level customer service to members and guests. They are required tocheck in all golfers that are on the course. They answer directly to the head professionalBackshop employee- Responsible to handle golf carts, member and guests clubs, and greet each guestsas they arrive. They answer to the Head Professional.Ambassador- They are responsible to keep the golfers on the course happy and ensuring there are noissues on the course. They answer to the head professional directly.
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TurfcTaurrfecaTreeRaomlesRolesSuperintendent- In charge of maintaining golf course’s green environment and playingareas in an ideal playing condition (typically has a degree in turf management oragronomy, usually certified). They are responsible to answer to the General Manager.Assistant Superintendent- Assistant Superintendent will report directly to the GolfCourse Superintendent. Under the Superintendent's supervision, the AssistantSuperintendent directs and participates in the maintenance of the golf course greens,tees, fairways, cart paths, bunkers, and all other areas on the golf course, TheAssistant Superintendent may serve in the Superintendent's capacity during his/herabsenceMechanic- Maintain and ensure proper operation of all turfcare equipment.
Turfcare RolesCrew Foreman - They are responsible to help supervise the turfcare crew. They assist in the dailyoperations of the turfcare department. They assist in the training of staff on equipment. They reportdirectly to the assistant superintendent.Construction Foreman - Responsible for taking on any projects on the course given by thesuperintendent or assistant superintendent.Irrigation Technician - Maintains irrigation system. Performing irrigation fixes and checks to improvewatering efficiencies. They report directly to the assistant superintendentSpray Technician - Is responsible for conducting chemical spraying practices. They report directly to theassistant superintendent.Horticulturist - Is responsible for the trees, shrubs, bushes and flowers on the property.Bunker Foreman - In charge of maintaining the bunkers on the course.
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Roles Of ClubRhoousleesStoafff Clubhouse StaffClubhouse Manager - Responsible for running all daily clubhouse activities. Thisincludes kitchen, dining room, administrations, and housekeeping. They answerdirectly to the General Manager.Food and Beverage Manager - Responsible for overall operation of the food andbeverage operations. This includes both the kitchen and dining room. Theyanswer directly to the clubhouse manager.Chef - Lead the kitchen staff to prepare food for members and guests at the golfcourse. Reports directly to the Food and Beverage ManagerSous Chef - Works closely with the chef to prepare food and manage kitchenstaff. Reports to the Chef
Roles of Clubhouse StaffLine Cook/Dishwasher - Prepares food and all tasks required of them to perform.Reports directly to the Sous Chef.Head Server - Monitor the servers/hostess to ensure that service is up to clubstandards. Reports and works closely with Clubhouse Manager.Server/Hostess - Ensure members and guests have an enjoyable experience byproviding quality service to them during their dining experience.Administration - Provides a variety of administrative support to the Clubhouse,Golf Course Superintendent, Human Resources and department staff.House-Keeping - Responsible for wash rooms, public and staff areas. Ensuresthe highest standards of sanitation, safety, comfort and aesthetics.
Mission To Culture: The Core Standards ListGreensOur greens will have a “true” ball roll, that plays consistently from green to green with similar firmnesslevel. The greens will have as few ball marks, blemishes and signs of disease as possible whilemaintaining a consistent color through the course. Greens will be mowed daily, combined with excellentset up and cultural practices to maintain the aforementioned standards.
Greens Best Management PracticesMowing(Daily) i. Mowing heights will start the season at .120” or .130” and be gradually lowered to our peak season height of .110” ii. One Triplex mower will head out first thing in the morning cutting in order ahead of play. iii. Clean up schedule will be as follows: 1. Mon: CW 2. Tues: None 3. Wed: CCW 4. Thur: None 5. Fri: CW 6. Sat: CCW 7. Sun: None
Mowing Continue i. Weekly cutting directions will be as follows: 1. Mon:8-2 2. Tues: 6-12 3. Wed: 3-9 4. Thur: 10-4 5. Fri: 8-2 6. Sat: 6-12 7. Sun: 10-4 ii. Clipping will be taken to the dumped at property edges or out of play areas, and the dump site when available. iii. Mower will be washed, refuel with gasoline and parked in it’s proper location at the end of every mow.
Verticutting*Done Monthly to manage thatch levels, control grain, and improve playability. i. The triflex mower will be used to perform this practice. The blades are set to a depth of ⅛”. ii. The mower will be in “mow” mode giving the triflex a maximum speed, your foot should be completely down when moving cross the green, keeping the speed as consistent as possible. iii. Completing this practice is much like cutting greens, begin with one pass through the middle of the green from one side to the other going completely off the green cutting into the collar if necessary to cover the entire green. Continue by travelling back and forth until the entire green is covered. iv. Buckets must be used to collect what the mower pulls up, this in turn means they will need to be emptied when full, depending on the depth of cut and size of the green you may have to dump more than once on a single green.
Verticutting Continue Verti-cutting will be done on a monthly basis. The depth of the reels varies from 1/64” to ⅛”, verti-cutting uses tightly spaced blades that slice into and penetrate the turf, this practices is done for several reasons such as; ● Remove excessive leaf growth that contributes to puffy, spongy surface conditions. ● Improve mowing quality and surface smoothness. ● Cut laterally growing stolons and promote an upright growth habit. ● Open grooves in the turf canopy for the incorporation of sand topdressing. ● Dislodge and remove Poa annua seedheads.
Video On Why We Verticutt
Topdressing*Done weekly, to help protect turf and provide a smooth putting surface. i. An effective topdressing program requires three key factors. 1. Selecting the correct material 2. Determining the right rate of application 3. Changing the frequency of topdressing to the sites conditions. ii. The first step to topdressing is locating the proper sand/material for the green. This sand should be the same particle size and mix as what the green is made of. iii. Coarse sand above 0.75mm should be avoided, anything coarser than this is difficult to work into the turf and can interfere with putting and dull mower blades.
Topdressing ContinuedTopdressing procedure The first step to ensuring that your topdresser is ready to go is the settings of the rear gate, belt speed, 1. spinner speed, and spinner blade angle. 2. Once these settings are set appropriately you can approach your first green starting on the bunker side of 3. the green working your way to the opposite side. 4. You will be travelling in first gear full throttle, ensure you have your belt and spinner drive control panel in 5. your hand so that you can stop and start the sand application if something was to go wrong. The spinners should constantly be running and then when you approach the green and are positioned 6. correctly the belt must be engaged. 7. Your first pass will run parallel (do not contaminate the bunkers with the topdressing sand unless the 8. sand is the same particle size) with the green side bunker (dis-engage the belt when you get to the end of the green and then re-engage on your next pass) and the goal for the next pass is to run exactly parallel with the last pass but going in the opposite direction. You are looking for the smallest amount of overlap possible, keep it consistent but don’t miss any of the green. Proceed to repeat this process until the surface of the green is completely covered. When you are done topdressing thoroughly clean the machine so that it’s free of all sand and debris. Fill topdresser up with gas and park it.
Video On Why We Topdress
Fertilizing*Done bi-weekly with a combination of liquid and granular fertilizers based on the needs of the greens with annual tests toassess current practices. i. Fertility program should be set up using soil samples ii. Nitrogen rates are applied at 0.5 l/1000 ft2 to allow for “spoon feeding” iii. Applying at low rates avoids fertilizer burn
Video On Why We Fertilize
Watering The need for watering depends on current weather conditions as well as current moisture in the soil. During the summer months, hand watering can be done almost every day. A moisture meter will be used by a Superintendent/Assistant Superintendent to determine whether or not watering is needed. 25% is i. Watering with an irrigation system should be done on a schedule during acceptable conditions. (15 - 20 Degrees, Low Wind) This should be done only by the irrigation technician. ii. During periods of high wind or hot weather (20 - 30 Degrees) hand watering should be done, to put down a more accurate amount of water. Regular workers as well as irrigation technician are able to do this. iii. Hoses should be rolled up and put into back of a cart. Care should be taken if a magnet is on the end of the hose. A Q.C. (Quick - Connect) attachment will be on the other end of the hose. iv. Q.C. hookups will be plotted on a map around the green. Workers will reference these maps. When attaching the Q.C., care should be taken to keep head/face away from being directly above the attachment site. v. Spot watering locations may also be provided on the map or instructed by the “teacher”. These areas should be watered for the specified amount of time. Care should be taken to move the hose out of the way when golfers arrive near the green. vi. When watering on a green has finished, there should be a relatively small amount of water coming out of the hose when the Q.C. is being detached.
Video On Why We Water
SprayingDone as preventative measure and curative measure, based on disease pressure. Fungicide Applications are applied everyyear in the fall. i. Spraying will be handled by a spray technician. Weed and disease problems will be identified by Assistant or Superintendent. Appropriate chemicals (if needed - IPM Fails) will be selected and rates will be followed. ii. Tank will be filled halfway with cool/cold water. Pump will be turned on. Calibrating will take place in the parking lot or other open area, where the spray of the water can be seen. iii. If the tank has run low from calibration, more cool/cold water will be added until it has reached the halfway point. Agitator will also be turned on. PPE will be used in adding and mixing chemicals. iv. Once chemicals are added, remainder of water will be added to the required amount. v. While spraying, the spray technician will monitor the system flow to ensure the required/correct amount is being delivered. Spare nozzles will be left in the unit incase swapping is necessary. vi. Once spraying has finished, unit will be cleaner by pressure washer on the outside, and the tank will have a triple rinse of clean water. vii. After cleaning, unit will be refueled and parked in the designated spot.
Video On Why We Spray Fungicides
RollingRolling- Done twice a week. Morning of men's night and for the weekend i. Create a firm, smooth and fast putting surface. ii. Dew removal is done if mowing greens is not taking place. Prevents disease from occurring and affecting turf health and aesthetics.
Video On Why We Roll Greens
AeratingAerating - Done twice per year, in the spring and in the late summer/fall. i. ½ ” Solid tine ii. 4” depth iii. 2” x 2” spacing
Video On Why We Aerate
Our Management Practices
Mission To Culture: The Core Standards ListTees and FairwaysOur tees and fairways will be disease and debris free, firm and smooth. The colour will be uniformedthroughout the course. Divots will be filled three times a week with tee divots becoming priority. Ourfairways will be mowed 4 times a week and tees will be mowed every other day.
Tees Best Management PracticesDivots ○ Divot mix boxes on par 3s and sand bottles are provided to encourage golfers to fill their own divots. The boxes are monitored and filled weekly by maintenance staff and the bottles are maintained by the backshop. ○ Sand and seed will be stored and mixed at the shop. The sand/seed mix is one scoop (cup) of seed for three shovels of sand. The mix can be stored in buckets, or the back of a gator, depending on the size of the job. ○ Individual divots are filled by scooping the mixed sand into the divot holes and lightly tamping the sand down with your foot, making sure the sand in level with the surface. ○ Divots on the Par 3’s should be filled first. If time permits start on the other holes. When finished or when your shift is over make sure that you mark which holes were attended to on the chart located at the divot sand/seed storage. ○ Divots on the driving range can be efficiently filled by scooping sand into the large divot areas with shovels and spread evenly with the backside of a landscaping rake.
MowingFairways ○ Also when approaching the 150 yard markers, you as the operator are required to exit the mower and take the marker out of the ground, finish the pass, then return the marker to its designated spot on the fairway. ○ 2 mowers will be used four times a week to complete the mowing practices.Watch This Training Video To Learn How To Mow Fairways
MowingTees ○ The height of cut will be set to ⅜ “ to set a high standard of play and an even playing surface. ○ Tees will be cut every other dayWatch This Training Video To Learn How To Mow Tees
AerationFairways ● Aeration on fairways is performed by an aerway tractor. The tractor pulls the aerway aerator that has 6 inch sports tines. The fairway should be aerated side to side so the tractor turns are done in the rough. The aerator is hydraulically lifted over sprinklers and any other ground obstacle by a lever. For this job task to be performed efficiently the tractor operator should also be accompanied with a flager. The flager will indicate with flags where the sprinkler heads and other ground obstacles are so the tractor does not hit them. The flags can be removed once the hole has been aerated. ● Watch This Training Video To Learn Why We Aerate Fairways
AerationTees ● See Greens Aeration. ● Size and spacing will be determined by the superintendent
FertilizingFairways ○ Fairways will be fertilized once a month with foliar fertilizers and twice a season with granular fertilizers ○ Superintendent will provide rates / type of fertilizer to use. ○ Follow fill procedures for foliar fertilizers . ○ Make sure to apply fertilizers evenly throughout the fairways (using foam to identify passes if unable to see) ○ Granular fertilizers will be put into a spreader and spread evenly. Superintendent will let you know what fertilizer to apply and where. ○ Must keep records on how much fertilizer you apply.
FertilizationsTees ○ Tees will be fertilized once a month with foliar fertilizers and twice a season with granular fertilizers. ○ Superintendent will provide rates / type of fertilizer to use. ○ Follow fill procedures for foliar fertilizers . ○ Make sure to apply fertilizers evenly throughout the tees (using foam to identify passes if unable to see). ○ Ensure you can turn safely and avoid slopes as much as possible. ○ Granular fertilizers will be put into a spreader and spread evenly. Superintendent will let you know what fertilizer to apply and where. ○ Must keep records on how much fertilizer you apply.
Verticutting ● Fairways ○ Vertical mowing will be completed once in the spring using the toro green mower equipped with vertical reels. ○ Reels will be stored in the maintenance shop and will be switched in a day before the vertical mowing is completed. ○ Vertical mower will be followed by a gator and toro blower making sure any access grass isn’t left behind.
VerticuttingTees ○ Vertical mowing will be completed once in the spring using the toro fairway mower equipped with vertical reels. ○ Reels will be stored in maintenance shop and will be switched in a day before the vertical mowing is completed. ○ Vertical mower will be followed by the tee mower making sure any access grass isn’t left behind.
TopdressingTees ○ Tees will be topdressed once per season in the fall ○ Superintendent will provide rate and speed at which topdressing will be applied. ○ A properly trained person will load the topdresser with the skid steer using tee specific sand. Ensure you DO NOT use bunker sand. ○ Once at the tee box, turn on the spinners. Turn on the belt as soon as the back wheels are on the tee surface, and turn the belt off as soon as the back of the hopper clears the tee box. ○ Enter and exit the tee box driving in a straight line, turning on a flat surface to avoid tipping as the topdresser will be top heavy. ○ Shoot the sand to the previous wheel marks or just to the edge of the previous pass, depending on the coverage the superintendent calls for.
Our Management Practices: Fairways
Our Management Practices: Tees
Mission To Culture: The Core Standards ListRough, Bunkers, and Native AreasRough is cut to keep our turf a consistent length throughout the golf season, with a short cut allowing for a quick search ofany golf balls and better pace of play. Bunkers by the greens and fairways are maintained, raked and provided with asufficient amount of rakes at each of them. Native areas are to be minimally maintained to promote the growth of the naturalvegetation. In designated areas, native species can serve as a penalty for golfers who hit their shots within the designatedarea. In addition, native vegetation can help promote the natural ambiance of the golf course in the sense that they reflectthe vegetation of the surrounding area.
Rough Best Management PracticeMowing ● The rough will be mowed throughout the growing season using 2 striping Toro 4500 rough mowers for the open areas along fairways and using 2 Toro 3500 sidewinders for the greens and tees surrounds. This will allow us to maintain an aesthetically pleasing look to the golfer. ● The height of cut for the rough will be maintained at 2 inches. This includes green and tee surrounds as well as fairway borders to the treeline. ● Where necessary the tree surrounds will be trimmed with string trimmers (likely done on a monthly basis or sooner, when needed). ● Using four employees daily, the rough will be cut and consistently kept at our desired 2 inch height of cut. ● The rough mower in charge of the open areas not around tees or greens will not be allowed to travel over top of these aforementioned areas to avoid further compaction of these areas. ● The surrounds mower will be in charge of mowing around all greenside bunkers as well as the fairway bunkers. This machine because it is smaller can have limited travel across tee boxes however, the aggressive tires can cause damage to the turf so sharp turns in damp areas or anywhere on the green are not permitted.
Video On Mowing Rough
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