Emergency Room Diversion Handout

Sick?Hurt? Whereshouldyougo? CallyourdoctorFIRST AlwayscallyourPrimaryCareProvider (PCP)orhealthcenterfirst,evenifthe clinicisclosed.Theycantakecareof mostofyourneedsandknow youbest. Emergencyroom=serious Theemergencyroom shouldonlybe usedforveryserioussituations. MYProviderIs... IfyouneedtogototheER,tellthem whoyourPCPissotheycansendyour visitrecords.PHONE:712-252-2477AFTERHOURS:712-555-5555

Whatisa primarycareprovider(PCP)?PrimaryCareProvider(PCP) • Canbeadoctor,nursepractitioner,orphysicianassistant • Thisisthemainprovideryoushouldseemostofthetimeforyourcare. • YourPCPislistedonthefrontoftheyourhealthinsurancecard. • YoushouldgotoyourPCPforregularcheckups,wellnessvisits,orwhenyouaresick. • PCPscanhelpmonitorongoingmedicalconditionsandwillknowyourmedicalhistory. • Therearenolimitstohow manytimesyoucanvisityourPCP.MedicalHomes • MedicalhomeisanotherwaytotalkaboutaPCPbecauseitiswherepatientsgo allthetimeforcare. • Patient-centeredmedicalhomeisateam thatincludeshealthcareprofessionals, trustedfriends,familymembers(ifyouwish)andyou.Thisteam workstogetherto helpyoumakethebestchoicesaboutyourhealth.AsYourMedicalHomeWeWill • Takecareofyouwhenyouaresickandhelpyoustaywell. • Helpplanyourcareand/orsetgoalsforcare,now andinthefuture. • Talkwithyouaboutanytestingortreatmentthatyouneed. • Workwithyouandotherproviderstocoordinateyourcare.YOURPROVIDERIS: