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PA7081 Agile HR

Published by OPDC Ebooks, 2022-08-15 14:22:47

Description: โดย อาจารย์ ดร.ธนาพร เต็งรัตนประเสริฐ คณะรัฐประศาสนศาสตร์

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\u0e40\u0e1b\u0e47\u0e19\u0e0a\u0e48\u0e27\u0e07\u0e17\u0e35\u0e48\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e41\u0e1a\u0e1a\u0e01\u0e49\u0e32\u0e27\u0e01\u0e23\u0e30\u0e42\u0e14\u0e14 \u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23\u0e21\u0e35\u0e01\u0e32\u0e23\u0e02\u0e22\u0e32\u0e22\u0e15\u0e31\u0e27\u0e41\u0e1a\u0e1a\u0e1a\u0e49\u0e32\u0e04\u0e25\u0e31\u0e48\u0e07 (Risk Scale) \u0e01\u0e33\u0e44\u0e23 \u0e41\u0e25\u0e30\u0e1c\u0e25\u0e15\u0e2d\u0e1a\u0e41\u0e17\u0e19\u0e44\u0e21\u0e48\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e40\u0e17\u0e48\u0e32\u0e01\u0e32\u0e23\u0e2b\u0e32\u0e17\u0e23\u0e31\u0e1e\u0e22\u0e32\u0e01\u0e23\u0e43\u0e2b\u0e49\u0e17\u0e31\u0e19 \u0e01\u0e31\u0e1a\u0e40\u0e27\u0e25\u0e32\u0e17\u0e35\u0e48\u0e21\u0e35\u0e08\u0e33\u0e01\u0e31\u0e14 \u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e1b\u0e47\u0e19\u0e01\u0e31\u0e1b\u0e15\u0e31\u0e19\u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16 \u0e1c\u0e2a\u0e21\u0e1c\u0e2a\u0e32\u0e19\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07\u0e01\u0e32\u0e23\u0e2a\u0e31\u0e48\u0e07\u0e01\u0e32\u0e23\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e01\u0e23\u0e30\u0e08\u0e32\u0e22\u0e2d\u0e33\u0e19\u0e32\u0e08 \u0e44\u0e14\u0e49 \u0e21\u0e35\u0e01\u0e32\u0e23\u0e21\u0e2d\u0e1a\u0e2b\u0e21\u0e32\u0e22\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e0a\u0e31\u0e14\u0e40\u0e08\u0e19 \u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e08\u0e30\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e25\u0e07 \u0e21\u0e37\u0e2d\u0e1b\u0e0f\u0e1a\u0e34 \u0e31\u0e15\u0e34\u0e42\u0e14\u0e22\u0e21\u0e35\u0e2b\u0e31\u0e27\u0e2b\u0e19\u0e32\u0e49 \u0e04\u0e2d\u0e22\u0e15\u0e14\u0e34 \u0e15\u0e32\u0e21\u0e2d\u0e22\u0e32\u0e48 \u0e07\u0e43\u0e01\u0e25\u0e49\u0e0a\u0e14\u0e34 War Time : \u0e40\u0e1b\u0e47\u0e19\u0e0a\u0e48\u0e27\u0e07\u0e17\u0e35\u0e48\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e40\u0e1e\u0e34\u0e48\u0e07\u0e01\u0e48\u0e2d\u0e15\u0e31\u0e49\u0e07 \u0e2b\u0e23\u0e37\u0e2d Peace Time : \u0e40\u0e1b\u0e47\u0e19\u0e0a\u0e48\u0e27\u0e07\u0e17\u0e35\u0e48\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e40\u0e15\u0e34\u0e1a\u0e42\u0e15\u0e08\u0e19\u0e40\u0e02\u0e49\u0e32\u0e17\u0e35\u0e48\u0e40\u0e02\u0e49\u0e32\u0e17\u0e32\u0e07 \u0e01\u0e33\u0e25\u0e31\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e31\u0e1a\u0e27\u0e34\u0e01\u0e24\u0e15 \u0e15\u0e49\u0e2d\u0e07\u0e2b\u0e32\u0e27\u0e34\u0e18\u0e35\u0e43\u0e19\u0e01\u0e32\u0e23\u0e17\u0e33\u0e43\u0e2b\u0e49 \u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e19\u0e49\u0e19\u0e40\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e27\u0e31\u0e12\u0e19\u0e18\u0e23\u0e23\u0e21\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23\u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e25\u0e31\u0e01 \u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23\u0e2d\u0e22\u0e39\u0e48\u0e23\u0e2d\u0e14 \u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e08\u0e30\u0e17\u0e33\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e40\u0e1b\u0e47\u0e19\u0e41\u0e21\u0e48 \u0e14\u0e39\u0e04\u0e48\u0e32\u0e19\u0e34\u0e22\u0e21\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23 (Core Value) \u0e41\u0e25\u0e30\u0e08\u0e38\u0e14\u0e1b\u0e23\u0e30\u0e2a\u0e07\u0e04\u0e4c\u0e02\u0e2d\u0e07 \u0e17\u0e31\u0e1e\u0e04\u0e2d\u0e22\u0e2a\u0e31\u0e48\u0e07\u0e01\u0e32\u0e23 \u0e04\u0e27\u0e1a\u0e04\u0e38\u0e21 \u0e41\u0e25\u0e30\u0e1a\u0e31\u0e07\u0e04\u0e31\u0e1a\u0e1a\u0e31\u0e0d\u0e0a\u0e32 \u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23 (Authentic Purpose) \u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19 \u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19\u0e21\u0e35\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e14\u0e33\u0e40\u0e19\u0e34\u0e19\u0e01\u0e32\u0e23\u0e15\u0e32\u0e21\u0e17\u0e35\u0e48\u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23 \u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e1a\u0e2d\u0e01\u0e40\u0e27\u0e25\u0e32 \u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e17\u0e35\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e19\u0e32\u0e2c\u0e34\u0e01\u0e32 \u0e21\u0e35\u0e01\u0e32\u0e23 \u0e01\u0e33\u0e2b\u0e19\u0e14 \u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e32\u0e23\u0e17\u0e35\u0e48\u0e01\u0e23\u0e30\u0e08\u0e32\u0e22\u0e2d\u0e33\u0e19\u0e32\u0e08\u0e43\u0e2b\u0e49\u0e41\u0e15\u0e48\u0e25\u0e30\u0e17\u0e35\u0e21 \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e43\u0e08\u0e44\u0e14\u0e49\u0e14\u0e49\u0e27\u0e22\u0e15\u0e19\u0e40\u0e2d\u0e07 \u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23\u0e40\u0e1b\u0e47\u0e19\u0e40\u0e1e\u0e35\u0e22\u0e07 \u0e1c\u0e39\u0e49\u0e19\u0e33\u0e04\u0e37\u0e2d\u0e43\u0e2b\u0e49\u0e17\u0e34\u0e28\u0e17\u0e32\u0e07 \u0e41\u0e15\u0e48\u0e2d\u0e34\u0e2a\u0e23\u0e30\u0e43\u0e19\u0e01\u0e32\u0e23\u0e04\u0e34\u0e14\u0e41\u0e25\u0e30\u0e25\u0e07\u0e21\u0e37\u0e2d\u0e17\u0e33 51 \u0e40\u0e1b\u0e47\u0e19\u0e02\u0e2d\u0e07\u0e1e\u0e19\u0e31\u0e01\u0e07\u0e32\u0e19","\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 Application \u0e01\u0e1a\u0e31 HR 1) BambooHR Application 2) Karma Application 3) Calamari 4) Breezy.HR Application 5) Workday Application 52","","About KPMG \u2022 KPMG International Limited is a British-Dutch multinational professional service network, and one of the Big Four accounting organisations. \u2022 KPMG is a network of firms in 145 countries, with over 236,000 employees and has three lines of services: financial audit, tax, and advisory. \u2022 According to 2016 financial report, KPMG achieved revenue of 25.4 billion USD. \u2022 In 2022, KPMG has the 15th year on Fortune Magazine\u2019s 100 Best Companies to Work For list. KPMG came out on top in BIG4, \u201dcrushing\u201d rivals Deloitte, PwC and E&Y. KPMG ranked #5 in 2018 World\u2019s Most Attractive Employer rankings for business students.","Value proposition Remote working At home. At the office. The discussion around employee experience and digital tools, has rapidly intensified; moving beyond attracting talent to enabling and supporting a full remote workforce with capacities and technologies which are now doomed mission critical. Organisations that succeed in the new remote workplace will plan for the entire workplace ecosystem, equip the employee, and support critical business operations.","Business operations and Triggers and Declining employee delays resulting from pain points engagement or productivity coordination and resulting in lack of teaming communication issues. and connection to the Difficulty ensuring critical organisation. communication flows Remote working best through the organisation practices not known or resulting in inconsistent being utilised effectively messages. across diverse generations Significant increases and and skill levels. changing demands of Increased security treats technologies and the IT and cyber events resulting support model. in increased needs for data security.","Moving from COVID-19 As organisations support the situation, as more of the new ways of working, focusing workforce discovers they can on employee experience is be effective working remotely, essential to keep workers organisations need to evolve connected, engaged and their capabilities to best productive. support their employees and business operations. KPNG Perspective","What is employee experience? Why employee experience matters to the business?","Employee experience design Employee Employee Organisational expectations, experience design of needs, and wants employee expectations, needs, and wants","Culture Physical space Employee experience Technology","Evolution of emplyee What do employees What do employees What can we make What can we create a need to work? need to work better employees happy so company where people they perform better? \u00fc Bare-bones tools and faster? want to show up vs \u00fc Desk, chair, phone, and \u00fc Annual survey need to show up? \u00fc Focus on culture computer \u00fc Acts as adrenaline \u00fc Focus on culture, \u00fc Employee is truly a cog technology, and space shot \u00fc Company has a \u00fc Purposeful design \u00fc Long-term approach mission statement \u00fc Company has a reason for being Utility Productivity Engagement Experience","Benefits of a good employee experience Increased Better Attract and keep Increased Better customer engagement performance the best talent innovation experience Engage employees Engage experience A good employee A happy brain Practice what you feel a connection will show directly experience will works at a higher preach! Employees to their jobs, are in your improve your level. Good need the same willing to go the performance company brand employee amount of focus as extra mile, and will rates, as happier and employer experience and customer relations uphold and employees are image, making high engagement as higher employee promote your more motivated you a preferred will set the stage engagement leads company brand. and productive. option in the for innovation, as to better customer competitive job your employees service and markets. trust you and experience. empowered.","Digital employee experience is gaining importance Pre-covid Post-covid employee experience employee experience Digital Culture Digital Culture experience experience experience experience Physical experience Physical experience","Digital experience factors 88% Can easily find and install the right apps 83% needed for work 70% Can easily work remotely from ourside 86% the office 83% 63% Have freedom to work from personally owned device Have apps on phone\/tablet for three most important work tasks\/week New employees on day one have access to all apps and data needed Can choose Android or IOS\/Mac or PC at work Sourse: VMWare survey conducted by Vanson Bourne with 6,400 employees and HR and IT decision-makers","HR actions to ensure future success for people and business Systematically change the shape of the workforce Transform the HR Operating Model Create an integrated Employee Experience While the focus is on providing a consumer grade experience for employees, who owns the experience and what role does HR play in bringing it all together?","Create an of HR leaders cite redefining the integrated employee 95% employee experience as a priority experience Organizations must consider all three channels of the employee experience (environmental, digital & tools, and socio-cultural) and determine what actions and tactics they must take now to ensure a new norm is successful.","Social culture Connected Engaged KPMG employee Employee experience experience Sociocultural Digital and Productive Environment tools Connections & communities Environment Beyond the physical walls Digital and tools Interfaces and the right tools for the task","Remote working 9 Future of Work Trends Post-COVID-19 Barker (2021) mentioned that the top 1 is increasing in remote working. 48% of employees will likely work remotely at least part of the time after COVID-19 versus 30% before the pandemic.","Remote working","https:\/\/www.youtube.com\/watch?v=U5qfgarKjaQ&t=9s","","Anywhere and Every Where Office (AEWO)","https:\/\/www.youtube.com\/watch?v=U5qfgarKjaQ&t=9s AEWO- working day AEWO+ working day AEWO working day","The managers will approve the team working roster monthly depend on the updated situation and make the guarantee for 50% of employee in the department has on-site working.","1. WORKING BENEFITS Work free or discounted at partnerships coffeeshop\/restaurants or co-working space. \u25cf To support remote working as well as AEWO program, HR specialists will make the business partnerships with some of restaurants, coffee shop and co-working space for having the working place for employees. Accordingly, employee will work free and discounted in this place. The company will paid for this money. \u25cf The VPN set up for data security will be also controlled in some fix places where the company have the business contract.","2. WORKING INFRASTRTRUCTURE My personal laptop is ready for remote working Cybersecurity concerns should be top-of-mind. Remote workers might need a VPN or another form of security to work on important company files or private customer data. And while some employees might be able to operate using public Wi-Fi networks, others might need to stay at home or in a more secure co-working space to ensure data privacy. HR and IT department can together setup the VPN for personal laptop which has been registered and will be checked frequently by IT department. 2-step verification for logging account is also need to be installed.","3. WORKING CULTURE Digital working zone together via Notion - Sharing working diaries\/stories weekly (highlight as a blog. - Sharing working calendar\/working tasks: update frequently.","","4. WORKING PERFORMANCE MANAGEMENT One-on-one meetings online \u25cf One-on-one meetings (also known as check-ins, 121s, 1:1s, one-to-ones) are a dedicated time for an employee and their manager to connect on work, career development and growth. One-on-ones are one of the most important ways managers can engage and retain their teams. \u25cf 30-minute weekly one-on-ones online seem to be the most common choice. When it comes to one-on- ones, the ideal scenario is that over a certain time period, things you want to discuss with your manager or direct report batch up. There\u2019s a piece of work you\u2019d like feedback on.","Your employee is your business."]


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