MAE605-eL5 , 8

IDOL Institute of Distance and Online Learning ENHANCE YOUR QUALIFICATION, ADVANCE YOUR CAREER.

2 M.A English Language Course Code: MAE 605 Semester: First e-Lesson: 5 SLM Unit: 5&8 https://www.google.com/search?q=Greek+theatre www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

ENGLISH LANGUAGE 33 OBJECTIVES INTRODUCTION Student will be introduced to the definition of Communication In this unit we shall be able to understand the meaning of Communication Student will be introduced to meaning and definition of cross- cultural communication We shall be able to understand cross-cultural & the ethics in communication Student will be introduced to the meaning of ethics in Communication The student will be introduced to Barriers to cross-cultural We shall be able to understand the barriers to Communication communication www.cuidol.in Unit-5&8 (MAE605) INSTITUTE OF DAIlSlTAriNgChEt aArNeDreOsNeLrvINeEd LwEiAthRNCIUN-GIDOL

TOPICS TO BE COVERED 4 > Communication: Definition & Meaning > Cross-Cultural Communication > Ethics in Communication > Barriers to Communication www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

WHAT IS COMMUNICATION? 5 Communication is the proper understanding of something either present in the nature or sent by the sender to a receiver www.skillsyouneed.com › ips www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

WHAT IS COMMUNICATION? 6 Communication is the proper understanding of something either present in the nature or sent by the sender to a receiver . www.skillsyouneed.com › ips www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

COMMUNICATION : DEFINITION 7 It is a two way process of reaching mutual understanding, in which participant not only exchange information, news, ideas and feelings but also create and share meanings. In general, communication is a means of connecting people or places. In business, an organization cannot operate without communication between levels, departments and employees. Or Communication is the sum total of all the things a person does consciously or unconsciously in order to create an understanding in the mind of another person to get his or her purpose solved www.cuidol.in Unit-5&8 (MAE605) www.skillsyouneed.com › ips All right are reserved with CU-IDOL

CROSS-CULTURALCOMMUNICATION 8  Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures. However, changes and advancements in economic relationships, political systems, and technological options tend to break down old cultural barriers. INTER/CROSS-CULTURAL COMMUNIC www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

CROSS-CULTURALCOMMUNICATION 9 Cross-cultural communication, as in many scholarly fields, is a combination of many other fields. These fields include anthropology, cultural studies, psychology and communication. Effective communication with people of different cultures is especially challenging. Cultures provide people with ways of thinking- ways of seeing, hearing, and interpreting the world. INTER/CROSS-CULTURAL COMMUNIC www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

CROSS-CULTURAL 10 COMMUNICATION Thus, the same words can mean different things to people from different cultures, even when they talk the “same” language. When the languages are different, and translation has to be used to communicate, the potential for misunderstandings increases. Cross-Cultural Communication www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

CROSS-CULTURAL 11 COMMUNICATION Aspects of Cross Cultural Communication 1. Perception of Time: In some countries like China and Japan, punctuality is considered important and being late would be considered as an insult. However, in countries such as those of South America and the Middle East, being on time does not carry the same sense of urgency. : www.cuidol.in Unit-5&8 (MAE605) Cross Cultural Communication in PR . All right are reserved with CU-IDOL

CROSS-CULTURAL 12 COMMUNICATION Aspects of Cross Cultural Communication : Perception of Space: The concept of “personal space” also varies from country to country. In certain countries it is considered respectful to maintain a distance while interacting. However, in other countries, this is not so important. Cross-cultural communication - online . www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

ETHICS IN COMMUNICATION 13  Ten Basics of Ethical Communication: Seek to “elicit the best” in communications and interactions with other group members. Listen when others speak. Speak non-judgmentally. Speak from your own experience and perspective, expressing your own thoughts, needs, and feelings. Seek to understand others (rather than to be “right” or “more ethical than thou”). does ethics in communication www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

ETHICS IN COMMUNICATION 14  Ten Basics of Ethical Communication: Avoid speaking for others, for example by characterizing what others have said without checking your understanding, or by universalizing your opinions, beliefs, values, and conclusions, assuming everyone shares them. Manage your own personal boundaries: share only what you are comfortable sharing. Respect the personal boundaries of others. Avoid interrupting and side conversations. Make sure that everyone has time to speak, that all members have relatively equal “air time” if they want it. www.cuidol.in Unit-5&8 (MAE605) Communication ethics by Prezi User on Pre All right are reserved with CU-IDOL

ETHICS IN COMMUNICATION 15 principles of business communication should be enough to keep your messages ethical. I communicate accurate information and promptly correct any errors. I obey laws and public policies; if I violate any law or public policy, I act promptly to correct the situation. I protect confidential information while acting within the law. I support the ideals of free speech, freedom of assembly, and access to an open marketplace of ideas. I am sensitive to others’ cultural values and beliefs. I give credit to others for their work and cite my sources. www.cuidol.in Unit-5&8 (MAE605) Ethical communication examples All right are reserved with CU-IDOL

ETHICS IN COMMUNICATION 16 principles of business communication should be enough to keep your messages ethical. I do not use confidential information for personal benefit. I do not represent conflicting or competing interests without full disclosure and the written consent of those involved. I do not accept undisclosed gifts or payments for professional services from anyone other than a client or employer. I do not guarantee results that are beyond my power to deliver. www.cuidol.in Unit-5&8 (MAE605) Ethics in communication | Operations All right are reserved with CU-IDOL

BARRIERS OF COMMUNICATION 17 Barriers are the hindrances which obstruct the flow of communication. Types of Barriers: 1. Semantic Barriers 2. Physical Barriers 3. Psychological Barriers 4. Physiological Barriers 5. Cultural Barriers 6. Interpersonal Barriers 7. Organizational Barriers www.merriam-webster.com › dictionary › barrier www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

BARRIERS OF COMMUNICATION 18 www.merriam-webster.com › dictionary › barrier www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

BARRIERS OF COMMUNICATION 19 www.merriam-webster.com › dictionary › barrier www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

BARRIERS OF COMMUNICATION 20 www.merriam-webster.com › dictionary › barrier www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

MULTIPLE CHOICE QUESTIONS 21 1. Q—What is a communication? C—Intrapersonal Understanding A—Mutual Understanding D—Implied Understanding B—Group Understanding 2. Q—What is cross cultural communication? C—It is two way A—Outside one culture D—Communication between two or more cultures B—Within a culture 3. Q—What is the meaning of ethics in communication? C—Moral values A—Cultural communication D—It keeps all values of other cultural B—Behavioural Communication 4.Q—What is the meaning of Barrier to Communication? A—Disturbance C—Smooth flow of communication B—Obstacles D—Disturbance in the flow of communication www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

SUMMARY 22  Communication is the proper understanding of something either present in the nature or sent by the sender to a receiver  Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures. However, changes and advancements in economic relationships, political systems, and technological options tend to break down old cultural barriers www.cuidol.in Unit-5&8 (MAE605) Summary Writing All right are reserved with CU-IDOL

SUMMARY 23 . Cross-cultural communication, as in many scholarly fields, is a combination of many other fields. These fields include anthropology, cultural studies, psychology and communication. Effective communication with people of different cultures is especially challenging. Cultures provide people with ways of thinking-ways of seeing, hearing, and interpreting the world. www.cuidol.in Unit-5&8 (MAE605) Summary Writing All right are reserved with CU-IDOL

FREQUENTLY ASKED QUESTIONS 24 1. What is communication? Ans—It is a two way process of reaching mutual understanding, in which participant not only exchange information, news, ideas and feelings but also create and share meanings. In general, communication is a means of connecting people or places. In business, an organization cannot operate without communication between levels, departments and employees. 2. What is cross cultural communication? Ans—Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

FREQUENTLY ASKED QUESTIONS 25 3. What are aspects of cross cultural communication? Ans:Perception of Time: In some countries like China and Japan, punctuality is considered important and being late would be considered as an insult. However, in countries such as those of South America and the Middle East, being on time does not carry the same sense of urgency. 2. Perception of Space: The concept of “personal space” also varies from country to country. In certain countries it is considered respectful to maintain a distance while interacting. However, in other countries, this is not so important. www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

REFERENCES 26 1. en.wikipedia.org › wiki › Communication 2. www.toppr.com › business-studies › directing › communication 3.www.merriam-webster.com › dictionary › barrier 4.www.toppr.com › guides › business-correspondence-and-reporting › 5. Models of communication - Wikipedia en.wikipedia.org › wiki › 6.www.managementstudyguide.com › communication-models 7. www.iedunote.com › nature-of-communication 8.ebrary.net › management › 9. Guffey, Mary Ellen & Loewy, Dana. (23 Aug 2010). Business Communication. 7th edition 10. Guffey, Mary Ellen & Loewy, Dana. (23 Aug 2010). Essential of Business Communication9th edition www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL

27 THANK YOU www.cuidol.in Unit-5&8 (MAE605) All right are reserved with CU-IDOL