HCM Module with incentive plan Sales officers

1. Code of Conduct 2. Workplace responsibilities 3. Common Safeguards During COVID – 19 4. Role expectations

Grooming Etiquettes – Corporate Attire for Men Shirts , Trousers & Tie • Shirts and trousers should be well washed and ironed • Shirt collar and cuffs should be buttoned at all times during office hours • Avoid keeping any bulky items in your shirt or trouser pockets • Never roll or push up your shirt sleeves during working hours • Always wear your identity card at all times during working hours • Trousers should be well fitting and of an appropriate length • If wearing a tie, the tip of the tie should touch the top of the trouser waistband and should be adjusted to suit your height 2

Grooming Etiquettes – Corporate Attire for Men Belt & Shoes • Belt is an integral part of your corporate attire and must be worn everyday • The belt should preferably match the color of the shoes • Black shoes with laces are preferred. During monsoons, you could wear shoes of other material but necessarily black • Keep your shoes well polished and clean at all times • Take care not to reveal bare skin when you are sitting/bending 3

Grooming Etiquettes – Corporate Attire for Men General • If you wear a chain, make sure it is not visible • It is advisable to not wear too many rings in the hands • Avoid wearing flashy bracelets • One may wear a single kada as per religious customs • Your hair/moustache/beard should always be neatly combed/well groomed and trimmed regularly • Hands and nails to be kept clean at all times 4

Workplace Responsibilities Do’s • Behave responsibly • Be open and honest, and stand by your • Act in the best interests of the organization responsibilities • Always follow safety principles • Treat the external parties fairly and • Exercise due diligence while undertaking any transactions according to terms of contract • Adhere to corporate attire, grooming and business etiquettes both in office premises and outside • Ensure a drug-free workplace • Prevent wasteful use of resources • Respect dignity, privacy and rights of every Individual

Workplace Responsibilities Don'ts • Do not conduct engagements / negotiations • Do not take advantage of your position to with existing or potential customers in an gain personal business opportunities unprofessional manner • Do not pass information to any external • Do not transfer official data / information agency directly or indirectly into personal databases • Do not accept gifts from any current or • Do not carry hard copies of any official data prospective customer or suppliers / information without prior permission from • Do not offer gifts to any individual or entity superiors with an intention • Do not discuss sensitive or confidential • Do not discriminate, harass or offend information in public places anyone in any manner

Unwanted behaviours towards women Be mindful in your interactions with Any other unwelcome women while on field/at workplace physical, verbal or non-verbal conduct of sexual nature Showing pornography Physical contact and A demand or request for advances sexual favors Making sexually colored remarks

Common Safeguards During COVID - 19 Travel Arogya Setu Unwell? Avoid travelling to containment Download Aragya Setu App Do not travel to office if you/ family zones for customer visits member have fever, cough, cold or any other illness or have been advised self Distance quarantine by doctor/detected COVD positive Keep 6 feet distance at all times. Sanitize Sanitize your hands at regular intervals Customer Hygeine Mask interactions Instead of handshake Wear masks at all Avoid documentation handling with use Namaste for times. Always carry bare hands. Always wear gloves. own masks, gloves and greeting customers sanitizers

Sales Executive Incentive Plan

Incentive Structure – Minimum Threshold • Minimum Threshold for Incentive payout Gross Fixed Salary Slab pm Minimum Disbursement (INR) Threshold Target Rs. 12,000 to Rs. 18,000 12,00,000 to 18,00,000 • Minimum Threshold is 100 times of the monthly gross fixed salary • On achieving minimum threshold through affordable business, the incentive payout will trigger • Ideal salary structure for hiring would be 12,000/- to 15,000 gross Fixed salary PM . 10

Target 100 times of salary 100% target achievement should be from affordable Post this other product achievement can be considered Affordable Mortgages Other Products % Payout Slab Direct Indirect % Payout Direct Indirect Base Slab Minimum 0.45 0.20 Regular 0.45 0.20 Middle Slab Threshold – ` 25 0.50 0.20 Mortgage 3 NA Lakhs TPI ` 25 Lakhs – ` 50 Lakhs Highest Slab ` 50 Lakhs and 0.60 0.20 FD 0.20 0.15 above *Note: 50% of SO business should be from Direct sourcing or ICICI Bank (Synergy 1.0)

Sales Executive Pay Structure • Fixed Salary per month – • Rs. 12,000 to Rs. 18,000 per month • Insurance coverage – • Life & Accident Insurance Cover – Rs. 5,00,000 • Mediclaim for self and family – Rs. 2,00,000 • Monthly incentive structure • Conveyance – capped at Rs. 3,000 pm • Minimum 5 Logins should be done for claiming conveyance • Mobile – Rs. 500 pm • Fixed allowance paid monthly • This is over and above fixed salary 12

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