Directory of Partner Organizations

DIRECTORY OF PARTNER ORGANIZATIONS HEALTHTAC® EAST VIRTUAL SENIOR LIVING NEWS MARCH 30 - 31, 2020 @HEALTHTAC_SLN SENIOR LIVING NEWS

Table of Contents 1 Table of Contents & Sponsors 2 Agenda 3 HEALTHTAC Team 4 Welcome Letter 5 Keynote Speaker 6 Panel Moderator 9 Vendor Partners Index 12 Vendor Partners Profiles y Thank You To Our Sponsors Page 1 HEALTHTAC East 2020 Copyright®

MONDAY March 30, 2020 Auditorium Agenda 8:00 AM Opening Remarks by Rich Viola, CEO of Senior Living 8:10 AM News Private Meeting 8:15 AM Room 8:45 AM  Executive Introductions 9:55 AM  Panel Discussion: Networking Lounge 10:00 AM o COVID-19: Up to the Minute  Vendor Partner Introductions Auditorium 12:00 PM Move to Private Meeting Room 1:00 PM Scheduled Private Meetings 2:15 PM Lunch Break / Networking Lounge Open 2:25 PM 4:00 PM General Session Available  Keynote – Dr. Gustavo after 4 PM o Culture, Coronavirus and Recovery TUESDAY Move to Private Meeting Room Private Meeting 8:00 AM Room Scheduled Private Meetings 9:35 AM Auditorium 9:45 AM Thank you. See you tomorrow. Dr. Gustavo Keynote Part II: On-Demand 12:00 PM  Culture, Coronavirus and Recovery 1:00 PM March 31, 2020 2:15 PM 2:25 PM General Session Auditorium 4:00 PM  COVID-19 Where We Stand Today – by Ecolab  Panel Discussion: o The New Demand: Personal Tech Support Move to Private Meeting Room Private Meeting Room Scheduled Private Meetings Networking Lunch Break / Networking Lounge Open Lounge General Session Auditorium  Panel Discussion: o Combating Social Isolation with Design Move to Private Meeting Room Scheduled Private Meetings Private Meeting Room Closing Remarks Rich Viola, CEO of Senior Living News Auditorium 4:15 PM Conference Adjourns Copyright® HEALTHTAC East 2020 Page 2

HEALTHTAC Team  Rich Viola Diane Kern President & CEO CFO [email protected] [email protected] 631.333.1999 x102 631.333.1999 x107 Joseph “J” Viola Jr. Rebecca LeMoine COO Senior VP Operations [email protected] & Quality Assurance 631.333.1999 x106 [email protected] 631.333.1999 x121 Cheryl Slavinsky Editor Mark Viola [email protected] Director of Customer Service 717.433.0406 [email protected] 631.333.1999 x112 Rosemarie Tibball Elizabeth Wozniak Event Liaison Manager Event Operations Coordinator (631)424-7755 x134 [email protected] [email protected] 631.333.1999 x141 Emily Melgar Lara Shaw Vice President of Sales VP Sales & Business [email protected] Development 631.333.1999 x133 [email protected] 631.333.1999 x124 Keith Peters Vice President of Sales [email protected] 631.424.7755 x143 Page 3 HEALTHTAC East 2020 Copyright®

As your host, first and foremost, I hope that you, your families and Welcome Letter loved ones are safe and healthy. Senior Living News and HEALTHTAC have an obligation to take a leadership role in face of the current challenges of COVID-19. The health, safety and well-being of our attendees, teams, communities, our own staff, and families most of all, is our highest priority. In response, HEALTHTAC and Senior Living News have created an innovative platform to transform HEALTHTAC East 2020 into a highly engaging, productive Virtual Event.  You will now be able to participate in HEALTHTAC East 2020 from the convenience of your computer, phone, office or home. HEALTHTAC is  utilizing the latest and best technology to deliver high quality one-on-one virtual meetings and a highly productive event.    Our objective is to help facilitate keeping businesses moving forward. HEALTHTAC’s exciting style and format will deliver outstanding educational panel discussions, keynote sessions and meetings. We look forward to your participation in this event and the leadership role you’re taking to make the commitment to help each other during this time. We are all in this together with a common goal! Best regards, Richard J. Viola Rich Viola | President & CEO President & CEO HEALTHTAC  155 East Main Street  Smithtown, NY 11787 P: 631.333.1999  www.seniorlivingnews.com Copyright® HEALTHTAC East 2020 Page 4

Keynote Speaker Page 5 HEALTHTAC East 2020 Copyright®

COVID-19: Up to the Panel Moderator Minute 8:15 AM | Monday March 30, 2020 The New Demand: Personal Tech Support 8:00 AM | Tuesday March 31, 2020 Combating Social Isolation with Design 1:00 PM | Tuesday March 31, 2020 As editor of Senior Living News, Cheryl curates the news for the website and writes about industry issues and innovations. She plans the educational content and secures discussion panel speakers and participants for the HEALTHTAC events produced by Senior Living News. Working with agencies or independently, Cheryl has consulted with senior living clients for more than 20 years. She last served as senior public relations strategist for Varsity, a marketing and sales consulting agency focused on occupancy for retirement communities, CCRCs, assisted living communities and more. She managed national media relations as Rite Aid's director of public relations, L’EQUIP’s vice president of public relations and advertising, and Hershey Entertainment & Resorts' manager of public relations. Cheryl Slavinsky | Editor | Senior Living News (717) 433-0406 | [email protected] | www.seniorlivingnews.com Copyright® HEALTHTAC East 2020 Page 6

Love This Venue? Let MRV Hospitality Plan Your Next Corporate Event! FULL SERVICE TRAVEL AGENCY, MEETING PLANNER AND CORPORATE TRAVEL SERVICE • Your budget is kept in check. We do all the negotiating from preferred room rates, group benefits/perks, making sure YOUR demands are met. • We are very detail oriented, making sure that nothing is left out. • We are flexible and available 24/7 to assist you. • Having a professional take care of all of these details allows you and your organization to save time and money and focus on your core business. Mark Viola 631-291-1655 [email protected] www.mrvhospitality.com

Partner Introducing Organizations

Index of Partner Organizations Company Page Company Page Abena North America, Inc. 12 36 Graham Company Advanced Incontinence Solutions 14 38 Actions Matter, Trusted Advisors Adams Keegan, Inc. HealthcareSource HR/payroll solutions for senior care Hiring Software - Senior Care Providers Arc Cardinal 16 HeartLegacy 40 Total Tabletop Solutions Video Apps for Sales and Marketing ASSA ABLOY Global Solutions 18 IncreaseCensus.com 42 Comprehensive Door Opening Solutions Marketing & Brand for Senior Healthcare BookJane 20 Inviacom 44 Solve your Labor Shortage with BookJane Wireless Internet, TV, Voice Service Connected Living 22 Keiser Corporation 46 Resident Engagement Technology Solutions Manufacture/Distribute Fitness Equipment Ecolab 24 MATRIX FITNESS 48 Cleaning & Sanitizing Products & Service Commercial-Grade Fitness Equipment Enquire 26 National Physiatry 50 CRM & Contact Center Solution Provider Physician Providers Eversound 28 OnShift 52 Resident Experience Workforce Management Software Forbo Flooring 30 Prime Care Technologies 54 High Performance Flooring Solutions Operating System Built for Senior Care G5 Search Marketing 32 QuickDrain USA 56 Leader in Marketing Optimization Accessible Shower Systems Govig 34 RCare 58 Executive Search & Contract Staffing Copyright® Nurse & Emergency Call Solutions Page 9 HEALTHTAC East 2020

Index of Partner Organizations Company Page Company Page Select Rehabilitation LLC 60 62 Provides rehabilitation in PAC settings 64 68 SeniorTV 70 72 Resident Engagement and Entertainment 74 Straightaway Staffing Solutions Software Summer Classics Contract Life’s Best Moments. Furnished. Touchtown Innovative Community Application vcpi LTPAC-exclusive IT Support Verdant Energy Management Thermostats Copyright® HEALTHTAC East 2020 Page 10



Abena North America, Inc. PRODUCT OFFERINGS Advanced Incontinence Solutions Healthcare •Adult Incontinence Products COMPANY INFORMATION •Wound Care Products Abena North America, Inc. • Dressings, Pads, Bandages, Tape 600 Corporate Pointe - Suite 1100 Culver City, CA 90230 Phone: (310)431-4300 Web: www.abenausa.com CONTACTS Kyle Sather CEO [email protected] Ph: (310)431-4343 Tom Royster Vice President of Sales [email protected] Ph: (205)5687633 Company Description Abena is a family-owned Danish company based in Aabenraa, Southern Denmark. It was founded in 1953 by the Terp-Nielsen family and currently employs more than 1,800 people worldwide. Decades of consistent growth have established the Abena Group as one of Europe's leading manufacturers of healthcare products. One of Abena's main areas of expertise is manufacturing highly absorbent and environmentally responsible personal care products. These unrivaled products offer the most technological advancement available on the market today. Copyright® HEALTHTAC East 2020 Page 12

“Adams Keegan’s payroll and HR solution helped us right-size our internal HR team and increase efficiencies. They also delivered value to our employee benefits offerings by consolidating brokers, streamlining benefit plans, and implementing a sound PPACA compliance strategy.” – CFO, SOUTHEAST U.S. HOSPICE AND NURSING HOME OPERATOR SOLUTIONS FOR We understand the needs of health, hospice, and senior care operations SENIOR LIVING and know that maintaining a nurturing workforce depends on employees who We take care of everything. are invested in and satisfied by their jobs. Administrators spend too much time on inefficient tasks associated with employee administration, distracting them from focusing on delivering the kind of care that builds your reputation. We know how to change that. PAYROLL | EMPLOYEE BENEFITS | HR MANAGEMENT | RECRUITING | RISK MANAGEMENT | COMPLIANCE ADAMSKEEGAN.COM | [email protected] | 800.621.1308

Adams Keegan, Inc. PRODUCT OFFERINGS HR/payroll solutions for senior care Financial •Business Process Outsourcing COMPANY INFORMATION • Back Office Adams Keegan, Inc. 6750 Poplar Avenue - Suite 400 Human Resources Memphis, TN 38138 •Background Screening Phone: (800)621-1308 •Drug Testing Web: www.adamskeegan.com CONTACTS •Healthcare Reform Support Trevor Benitone •HR & Labor Management • Personnel VP Business Development, Shareholder [email protected] •Payroll Systems/Services Ph: (901)273-8522 Fx: (888)621-1309 •Time & Labor • Attendance, Goals Brian Evans Services Business Development Director •Employment Benefits [email protected] Ph: (615)809-8854 •Human Resources, Outsourcing • HR, Back of the House Software •Software- Hiring / Staffing • HR Human Resources Company Description Adams Keegan provides best-in-class service to service industries with a proven \"technology-plus-people\" approach, automating and integrating the tasks that are often manual and fragmented, while supporting you with a team of employment professionals. With our support, your HR team can focus on strategic initiatives. Our services include: - Fully integrated HRIS functionality with single sign-on, providing one version of the truth for all HR operations - Digital HR solutions for paperless hiring and employee records, integrated timekeeping, and 24/7 access to critical HR functionality - Automated payroll and robust reporting solutions that integrate seamlessly with third-party systems - Recruiting solutions - Reduced risk and improved compliance with proven HR practices, benefits administration, and federal benefit reporting requirements - 24/7 employee access to important HR, benefits, vacation, and payroll- related functionality. It all comes down to service, which is as important to our success as it is to yours. We support our clients by truly serving as an extension of their HR departments. This hands-on, cooperative approach creates a cascade of efficiencies from the C-suite to front line employees - giving your HR team and managers the bandwidth to focus on business-critical areas. Copyright® HEALTHTAC East 2020 Page 14

Arcoroc: Candour Coupes Chef & Sommlier : Sublym LET US SET YOUR TABLE DINNERWARE GLASSWARE FLATWARE Dudson: Harvest, EVO Origins, and EVO Sola: Baguette Copper

Arc Cardinal PRODUCT OFFERINGS Total Tabletop Solutions FF&E- Bar COMPANY INFORMATION • Barware Arc Cardinal • Glassware, Drinkware, Tumblers 43 Route 46 East - Suite 707-709 Pine Brook, NJ 07058 FF&E- In-Room Phone: (973)628-0900 •Kitchenette Kits, Supplies Web: www.cardinalfoodservice.com • Housewares, Kitchenware, Kitchen Supplies, Cookware, CONTACTS Bakeware, Dishes, Glasses, Utensils Emily Meinen Food Service Vice President of National Accounts • Dishware [email protected] • Plates, Bowls, Tableware, Dinnerware, China, Porcelain, Ph: (720)737-2413 Stoneware, Earthenware, Glass, Melamine, Tabletop, Dinnerware Maria Cadillo •Dishware- Ceramic Head Buyer • Plates, Bowls, Tableware, Dinnerware, Plates, Bowls, [email protected] Tableware, Dinnerware Company Description •Dishware- China Arc was founded in 1825 in Arques, France, which is still home to the • Plates, Bowls, Tableware, Dinnerware, Fine, Bone, Chinaware group’s head office, its research and development division, and the world’s largest glass production plant. Arc Cardinal is the North American • Glassware foodservice division. Arc manufactures and distributes its products on • Drinkware, Stemware, Crystal, Drinking Glasses every continent through its two foodservice brands—Arcoroc® and Chef & Sommelier® -- the group makes beauty and elegance affordable for •Tabletop Accessories everyone all over the world. • Creamers, Sugar, Salt & Pepper, Cheese, Condiment, Trays, Cruets, Chip & Dip, Soup Tureen • Tableware • Dishware, Glassware, Flatware Copyright® HEALTHTAC East 2020 Page 16

Enhancing the lives of Seniors with Advanced Security Solutions Remote Controller Mobile Access VingCard Essence Elsafe Infinity II VingCard Signature RFID With more than 40 years in security and access technology, ASSA 08/07/2019 8:44:13 ABLOY Global Solutions is the leader in providing total solutions for Senior Living Communities around the globe. With our vast line of innovative products, we promise to enhance protection for your community, residents, staff and family members. Learn more today at assaabloyglobalsolutions.com Senior Living Health Tac.indd 1

ASSA ABLOY Global Solutions Comprehensive Door Opening Solutions COMPANY INFORMATION PRODUCT OFFERINGS ASSA ABLOY Global Solutions 631 International Parkway - Suite 100 Construction, Renovation, Restoration Richardson, TX 75081 •Door Hardware • Knobs, Handles, Latches, Closers, Hinges, Srikes, Pin & Barrel Phone: (800)225-8464 Fax: (972)907-2771 Security Web: www.assaabloyglobalsolutions.com •Locks- Electronic • Electronic Locks CONTACTS •Locks- Mechanical Adriana Raibstein • Mechanical Lock Sr. Regional Sales Manager - Senior Living •Locks- RFID Electronic [email protected] • Access Control Solutions, NFC Ph: (214)422-0212 Fx: (469)385-4819 •Safes In-Room • Vaults Amanda Norman Technology Territory Manager •Mobile Guest Check In Services [email protected] • Keys Cell Phone Check In App, Mobile CRM Apps Ph: (469)585-3895 •Mobile Key Solutions • RFID Keys, Cell Phone, NFC Company Description ASSA ABLOY Global Solutions is part of ASSA ABLOY, the world's leading provider of locking solutions. We reimagine how people move through their world, whether that world is a cruise ship, education, hotel or senior care community. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end-users. Copyright® HEALTHTAC East 2020 Page 18

Solve your labor shortage Over 4 Million Caregivers will be needed by 2030 in North America. We’re solving that. BookJane helps Care Providers solve their labor shortage and deliver better care. Our Award-Winning SaaS platform allows Providers to automate their workforce-management processes, reduce operational stress, and better utilize staff. SOLVE THE LABOUR SHORTAGE OPTIMIZE YOUR TEAM DON’T PAY A PREMIUM Empower your team. Retain your staff. Reduce external Increase shift fullfillment Decrease team turnover staffing costs by 81%. from 40% to 90%. by 40%. BookJane.com Say hello to

BookJane PRODUCT OFFERINGS Solve your Labor Shortage with BookJane Human Resources •Employee Incentive & Performance Programs COMPANY INFORMATION : Employee Performance Monitoring & Rewards, Gift Card & BookJane Points Bonuses 4950 Yonge Street - Suite 2208 Toronto, Ontario M2N 6K1 •HR & Labor Management • Personnel Phone: (855)265-5263 Web: www.bookjane.com Services CONTACTS •Employee & Organizational Communications Curtis Khan Software •Software- Hiring / Staffing Founder & CEO • HR Human Resources [email protected] Ph: (416)352-8636 Philip Roush VP Sales and Business Development [email protected] Ph: (949)344-0660 Company Description A platform for Care: BookJane is built with every stakeholder in mind to help solve one of health care’s most pressing problems: the global caregiver shortage. We know the challenges the Health Care Industry faces when it comes to filling shifts. That’s why we built the world’s first award-winning health care platform. Our SaaS technology platform allows Care Communities to better utilize their own staff, reduce their administrative stress and drive operational efficiencies, collectively, allowing them to provide better care. BookJane innovates how you manage and empower your workforce, ultimately putting the “power of scheduling” right at their fingertips, anyplace anytime. Let BookJane do the work for you, allowing your team to focus on what’s important – providing the best care for your residents! BookJane will transform how you manage your workforce. BookJane helps organizations: •Increase their worker retention rates by over 40%; •Increase INTERNAL staff shift fulf llment by 90%; •Reduce their workforce administration time by over 80%; •Reduce Overtime costs by 40%; •Reduce Agency Spend and use of external staff by 80%; Better care through innovation. BookJane enables your staff to deliver better care by streamlining all their scheduling tasks and removing operational stress. Freeing your care providers from burdensome administration work benefits everyone. No more spreadsheets; no more phone calls; just pure administrative bliss! Copyright® HEALTHTAC East 2020 Page 20

EVERY DAY MATTERS w w w. c o n n e c t e d l i v i n g . c o m UNIFIED COMMUNICATION menus • calendars • newsletters • photos • videos • updates announcement • private social feed • resources • education ENGAGE EVERYONE residents, families, prospects and employees EVERYWHERE. PRINTED NEWSLETTER IN-ROOM TV CONTENT & CALENDARS DIGITAL SIGNAGE RESIDENT NETWORK SMART HOME & WEB BASED MOBILE APP & VOICE ADMIN PANEL WEARABLES TECHNOLOGY eCMS With Senior Living’s ENTERPRISE CONTENT MANAGEMENT SYSTEM & ENGAGEMENT PLATFORM • streamline operations with centralized management & distribution of information from the web-based admin panel • upgrade communication with clarity & e ciency • create a customer-centric, person-centered environment • consolidate the customer’s digital experience with your community • increase employee e ciency by scheduling content life-cycle

Connected Living PRODUCT OFFERINGS Resident Engagement Technology Solutions Computers •Computer Hardware COMPANY INFORMATION • Monitor, Harddrive, Keyboard, Mouse, Server, CPU Connected Living 400 Crown Colony Drive - Suite 102 Consultants Quincy, MA 02169 •Consultants- Technology • Software Development Phone: (617)328-1600 Web: www.connectedliving.com Directories & Menu Covers CONTACTS •Directories- Electronic Hotel Sarah Hoit •Directory, Menu & Check Covers • Guest Check CEO & Co-Founder [email protected] •Electronic Menus Ph: (617)312-2725 • iPad, Tablet, Digital Menu Reader Crista Cardillo Entertainment •Event Hosting Management Tools Chief Development Officer • Conference Space Management, Event Scheduling Tools [email protected] Ph: (857)205-2289 Food Service •Interactive Digital Menus Company Description The Connected Living mission is to empower all seniors to live a Media “Connected Life” with family, friends and community. Connected Living •Digital Content delivers industry-leading technology solutions that enhance community • In Room TV Information Channel culture, encourage resident and family engagement, and provide increased peace of mind. The state-of the art platform affords Services communities and community leaders the ability to connect with their •Employee & Organizational Communications employees and residents, operate efficiently, and cultivate a culture of connection. Through our dedication to improve resident wellness, •Employment Benefits Connected Living makes community connections easier than ever and redefines the senior living experience because \"Every Day Matters.\" Signage •Signs- Digital • Digital Reader Boards, Electronic Message Display, Visual, Electrical, Animated, Digital Signs Software •Newspaper - Electronic Delivery Technology •Audiovisual Equipment • AV, Visual •Cloud Computing •Consulting - Process Improvement • Cybersecurity • Web site security, encryption, database protection. Cyber- Security •Data Center • Remote Storage, Access •Data Consolidation • Information Integration, Fusion, Deduplication, Referential Integrity • Eforms • Electronic Forms •Group Reservations Management •Guest Experience Enhancement Tools & Software •Interactive Guest Applications • Guest Technology •Interactive Resident Applications •Internet & Network Security •Internet Access Management •Internet Wireless Equipment •IoT Smart Device Copyright® HEALTHTAC East 2020 Page 22

FOCUS ON YOUR RESIDENTS WE’LL FOCUS ON YOU Expertise in food safety, Proactive service, sales Ready to serve you laundry and housekeeping and hands-on support. 24 hours a day, procedures. 7 days a week, Your Ecolab Associate is your 365 days a year. For more than 90 years, Ecolab has personal resource for solutions, been a leader in creating cleaner, training, and hands-on support, Our emergency service safer, healthier spaces for the tailored to the unique needs of coverage is available around Long Term Care, Hospitality, Food Long Term Care. the clock. We’ll focus on clean. Service and Health Care industries. So you can focus on care. Call 800 35 CLEAN or visit www.ecolab.com 370 Wabasha Street N St. Paul, MN 55102 www.ecolab.com 1 800 35 CLEAN ©2016 Ecolab USA Inc. All rights reserved.

Ecolab Cleaning & Sanitizing Products & Service COMPANY INFORMATION PRODUCT OFFERINGS Ecolab 370 Wabasha Street North Amenities- Bathroom St. Paul, MN 55102 •Dispensers- Soap • Soap Dispensers Phone: (240)629-9429 Fax: (240)597-1286 Web: www.ecolab.com •Liquid Hand Soap CONTACTS Cleaning Products & Equipment •Allergenic Cleaners Barbara Kane • Rugs, Carpet, Upholstery VP Industry Relations •Allergenic Cleaning Systems [email protected] Ph: (847)350-5220 •Ambient Scenting Company Description •Bed Bug Detection & Remediation Clean Water is the world’s most valuable resource, and growing demand for clean water is putting enormous pressure on the available supply. •Carpet & Rug Cleaning Equipment Water is integral to many of our customers’ key processes – such as • Scrubbers, Sweepers, Vacuums, Extractors, Floor Machine & cleaning and sanitizing, food processing, boiler and cooler water Burnishers, Water Vaccum treatment, oil and gas extraction and processing, and pulp and paper processing. With a broad suite of technologies and expertise, we help our •Cleaners & Chemicals customers manage water through conservation, recycling and reuse. Safe • Floor, Silver, Multi-Purpose, Oven, Rugs, Carpet, Upholstery, from preventing cross-contamination at animal production and food Disinfectants, Janitorial Supplies, Detergents & Soaps processing facilities to providing hand hygiene programs for restaurant employees, we help our customers provide consumers with safe food and •Cleaning Equipment the confidence to eat and drink anything, anywhere. Abundant energy • Wiping, Polishing, Cloths, Rags, Buckets, Wipers, Squeegee with innovative programs and technologies, we help energy companies extract more energy with fewer resources. And we help all of our • Deodorizers customers use less energy and reduce their environmental footprints by • Air Fresheners identifying and treating process-related problems and providing them with products that minimize energy use. We provide the hospitality •Drain Cleaning Equipment industry with comprehensive solutions that help improve guest safety. With programs and products that meet or exceed hospitality standards, •Floor Cleaning Equipment we also help prevent the spread of infection in many other settings, such • Buffers, Waterbroom, Brooms, Mops, Mopping, Floor as schools, healthcare facilities, restaurants, hotels, retail stores and more. scrubbers •HACCP Control •Mildew Control Systems • Prevention •Mold & Mildew Mitigation •Odor Control Systems • Remediation •Pressure Washers •Ultraviolet Sanitary Inspection & Disinfection • UV, Lamps, Disinfection •Waste Baskets & Receptacles • Trash Consultants •Consultants- Waste Management FF&E- General •Dispensers- Hand Sanitizer FF&E- Kitchen •Dishwashing Equipment • Dishwasher, Glass, Pot, Pan, Utensil, Tray, Racks •Food Storage Equipment FF&E- Laundry •Laundry Detergents • Fabric Life Chemicals •Laundry Equipment & Supplies • Carts FF&E- Outdoor •Bird Deterrents FF&E- Plumbing •Water Filtration •Water Purification Copyright® HEALTHTAC East 2020 Page 24

CREATE BET TER OUTCOMES WITH ENQUIRE’S SENIOR HOUSING AND POST ACUTE CARE SOLUTIONS ENQUIRE CRM MARKETING AUTOMATION PLATFORM Integrate seamlessly with your business systems and processes to increase admissions, Simplify your marketing and sales process into gain better data and create an exceptional one system! Fully-integrated marketing experience for your patients. automation platform features integrated call tracking, landing page creation, web forms, CONTACT CENTER emails, work ows and social media scheduling. SOLUTIONS BUSINESS INTELLIGENCE Empower your organization to convert faster than the competition and sell more. Save Enquire's business intelligence platform utilizes dollars spent on sta ng and technology and the most sophisticated infrastructure and tools streamline the admission process with our to enable access and analysis of data, including industry-leading contact center solutions. over 100 report and dashboard visualizations featuring an easily-customizable interface. ?DidKnYoowu 28%capture 35%capctounrevert Enquire clients... more leads more inquiries 7600 E Orchard Rd. STE 100N, Greenwood Village, CO 80111 | EnquireSolutions.com | 855.758.4837

Enquire PRODUCT OFFERINGS CRM & Contact Center Solution Provider Financial •Business Intelligence COMPANY INFORMATION • Analytics Enquire 7600 E Orchard Road - Suite 100N Marketing Greenwood Village, CO 80111 •Customer Relationship Management (CRM) •Database Marketing Phone: (855)212-7262 • Data Mining, Email Marketing, e-mail Web: www.enquiresolutions.com CONTACTS •Electronic Marketing and eCRM • eMarketing, relationship, customer Erin Hayes •Marketing Campaign-Call Tracking Chief Revenue Officer • Call recording, detail records [email protected] Ph: (720)428-5801 •Telemarketing Services • Outsourced Contact Center, Call Center Robbie Redlin •Web Analytics Chief Strategy Officer Software [email protected] Ph: (720)805-9960 •Admissions Software •Software- Sales & Marketing •Software- Workflow Automation Company Description Enquire is the premier CRM, marketing automation and contact center solution provider in senior living and post-acute care. Enquire’s solutions boost your organization’s ability to identify leads, capture referrals, convert sales and engage patients. Enquire is the most customizable CRM in the industry and can serve any care level, follow any sales process or methodology and integrate with any other technology. Enquire is the fastest growing CRM and call center solution in senior living and post-acute care. Our CRM is a recognized leader in senior living and post-acute care for increasing top line growth faster. Our call center solutions increase census and improve customer service for your organization. Clients utilizing our contact center see a 30-50% increase in leads with no additional marketing spend. With Enquire, your organization will achieve high contact and conversion rates, as well as gain insight into the performance of your communities through customized reporting and business intelligence tools. Gain the insight you deserve into the performance of your communities through our customized reporting and business intelligence solutions. To learn more about Enquire’s solutions, visit https://enquiresolutions.com/. Copyright® HEALTHTAC East 2020 Page 26

sparking life-changing moments of connection trusted by 500+ communities across the country Eversound has been a homerun. We’ve seen it make a real difference for a number of our people.” Loren Shook CEO, Silverado Memory Care dynamic programming A robust library of dynamic programs including live, interactive streamed events from industry leading partners across North America. Connect your residents to a world of discovery while simplifying program planning for your team. • Boost resident engagement • Spark interests immersive listening system Easy-to-use headphone system for group events transform programs into immersive experiences that combat social isolation and improve residents’ quality of life. By providing residents and staff resources to breakdown communication barriers, each resident is empowered to connect, discover and learn through our technology. • Strengthen connections • Foster socialization

Eversound PRODUCT OFFERINGS Resident Experience Entertainment •Custom Audio COMPANY INFORMATION • Speakers Eversound 125 Kingston Street - Sixth Floor • Headphones Boston, MA 02111 •Portable Audio •Wireless Headphones Phone: (855)938-7686 Healthcare Web: www.eversoundhq.com •Patient Experience Enhancements CONTACTS Marketing •Marketing - Customer Experience Jake Reisch Technology •Audiovisual Equipment Co-Founder & CEO [email protected] • AV, Visual Ph: (315)521-7665 •Resident Experience Enhancement Tools & Software Matt Reiners Co-Founder & VP [email protected] Ph: (315)719-7112 Company Description Eversound provides accessible, immersive experiences to residents through a combination of enhanced listening headphones and dynamic programming. Members receive access to 20+ monthly engaging live- streamed, interactive video programs on the topics of animals/nature, food, music, history, art, culture and more. The experience is further enhanced when delivered through Eversound’s easy to use headphone system that helps each resident tune in to every word to connect, discover, and learn. Copyright® HEALTHTAC East 2020 Page 28

• Easy to Clean - Dense, upright fiber makes it easier to clean Durable (no loops or twists to trap dirt) Waterproof • Soil & Stain Resistant - Most spills and stains can be removed with Comfortable hot water extraction, no soap needed • Slip Resistant Wet & Dry - Provides safety and minimizes liability from slips and falls • Indoor Air Quality - Unlike the twisted fibers of carpet which can trap and conceal dirt and allergens, the dense, upright fibers of Flotex® easily release dirt and allergens by vacuuming • Scratch Resistant - Flotex® is scratch resistant and pet friendly • Custom Capability - Now available! Featuring the highest- definition printing on the market creating better environments 1-800-842-7839 | [email protected] | www.forbofooringNA.com

Forbo Flooring High Performance Flooring Solutions COMPANY INFORMATION PRODUCT OFFERINGS Forbo Flooring 8 Maplewood Drive Flooring Hazleton, PA 18202 •Baseboard, Cove Base • Base board, Floor Trim Phone: (800)842-7839 Fax: (570)450-0229 Web: www.forboflooringna.com • Carpet • Carpeting, Wall to Wall CONTACTS •Carpet Tiles Jamie Thorn •Floor Safety Treatments Director of New Business Development •Flooring- Decorative [email protected] • Elastomeric, Resilient Ph: (570)926-1201 •Flooring- Non- Skid Coating Carie An Brutsman •Logo Mats Senior Care Segment Lead • Personalized, Customized [email protected] Ph: (484)330-1320 •Mats & Matting •Resilient Flooring • Vinyl Spa & Fitness •Fitness Room Flooring Company Description With over 150 years of experience, Forbo Flooring Systems is a trusted global supplier of high-quality floor coverings that include all-natural linoleum, cushioned luxury vinyl tiles, highly durable textile options, slip- resistant alternatives and entrance system products. Forbo is committed to environmentally responsible production, sustainable practices, and far-reaching customer service. Forbo’s portfolio of products combine design, function and durability, making it easy to choose the perfect flooring solutions for your establishment. Whether you want the natural look of wood and stone; a modern and elegant atmosphere; or create a custom design; Forbo Flooring Systems has a wide range of products to suit your needs. To learn more please visit www.forboflooringna.com Copyright® HEALTHTAC East 2020 Page 30

Turn Marketing Integrated Actionable Into Move-ins Websites Performance Be smarter about your Optimized Ad Data marketing with G5. Campaigns In-House FIND More Organic Creative Agency Attract the ideal Website Traffic residents Best-In-Class Scalable Partnership CONNECT Reputation Capture attention More with engaging digital & Social Qualified experiences Leads KNOW Understand what works and make better decisions 25% Higher Advertising Conversions 15% Reduction in Cost-Per-Click Visit us GetG5.com to learn more

G5 Search Marketing PRODUCT OFFERINGS Leader in Marketing Optimization Marketing • Branding COMPANY INFORMATION G5 Search Marketing •Business Intelligence- Marketing 550 NW Franklin Avenue - Suite 200 Bend, OR 97703 •Marketing Campaign-Call Tracking • Call recording, detail records Phone: (800)554-1965 Web: www.getg5.com •Search Engine Management & Web Analytics CONTACTS • SEO, Optimization Daniel West •Search Engine Optimization • SEO Regional Sales Executive [email protected] •Social Media Marketing & Management Ph: (541)633-7075 • Advertising, Monitoring, Reputation Management •Web Analytics •Web Development/Marketing • Website Design, Marketing Company Description As the leader in digital marketing optimization, G5 turns marketing into move-ins for multifamily, senior living, and self storage properties. Through its scalable lead generation strategies, emerging technologies, and AI-based solution, G5 delivers higher quality leads and better ROI. Founded in 2005, G5 currently provides marketing solutions for more than 8,000 properties and two million units throughout the U.S. and Canada. Based in Bend, Ore., G5 is backed by private equity investor PeakEquity Partners. Learn more at GetG5.com. Copyright® HEALTHTAC East 2020 Page 32

healthcare group YOUR LEADERS IN EXECUTIVE SEARCH The right leaders are critical for keeping pace , staying ahead of trends and ensuring exceptional care. Recognized as a leader in healthcare executive recruiting firms, Govig Healthcare Group has been helping health systems connect with the high-level talent they need to achieve their missions and goals since 1988 . AREAS OF EXPERTISE Senior Living Post-Acute Care Home Health Hospice Behavioral Health 72 23 269 STAFF MEMBERS AVERAGE TOTAL POSITIONS IN OFFICE DAYS TO FILL PLACED IN 2019 7150 E. Camelback Rd, Ste 555 • Scottsdale, AZ 85251 www.govig.com • 480-941-1515

Govig PRODUCT OFFERINGS Executive Search & Contract Staffing Human Resources •Employment Agencies & Services COMPANY INFORMATION • Recruitment, Recruiting, Executive Search, Personnel Search & Govig Placement, Temp Executive Staffing, Temporary 7150 E. Camelback Road - Suite 555 Scottsdale, AZ 85251 •Executive Search: Talent • Headhunter Phone: (480)941-1515 Web: www.govig.com CONTACTS Neil Hefta Vice President [email protected] Ph: (480)718-6119 Hadley Gayles Senior Vice President [email protected] Ph: (480)718-6124 Company Description Established in 1978, Govig & Associates is an Executive Search Firm that specializes in identifying top talent across the country. In 1988, we formed our Senior Living Division which includes Independent Living, Assisted Living, Skilled Nursing, Continuing Care Retirement Communities and Home Healthcare. We quickly established ourselves as the leading Executive Search firm in the industry. Our reputation, long-standing relationships and the broad network of candidates we have access to are some of the reasons why our clients view us as an investment in their business. We have a documented track record of successfully completing large hiring initiatives as well as individual searches. Copyright® HEALTHTAC East 2020 Page 34

@TheGrahamCo The Graham Company After more than 60 years in business, at Graham Company, we understand a reputation isn’t given, it’s forged over decades and can be tarnished in an instance. When it comes to Health and Human Services, particularly caring for elderly and vulnerable populations, ensuring your organization and the people you serve are protected is of the upmost importance. That’s why we forensically analyze every detail of your policies and processes, working tirelessly so your legacy for healthcare excellence will endure. Our mission isn’t just to keep you covered, we aim to provide www.grahamco.com absolute peace of mind.

Graham Company PRODUCT OFFERINGS Actions Matter, Trusted Advisors Construction, Renovation, Restoration •Disaster Recovery & Relief COMPANY INFORMATION • Flood restoration, water damage removal, sewage, smoke, fire Graham Company One Penn Square West Consultants Philadelphia, PA 19102 •Consultants- Financial • Revenue Management Phone: (215)701-0100 Web: www.grahamco.com •Consultants- Operations CONTACTS • Consultants-Healthcare Carl Bloomfield Financial Managing Director - Health and Human Services •Business Intelligence [email protected] • Analytics Ph: (215)701-5420 •Business Process Outsourcing Bette McNee • Back Office Senior Clinical Risk Management Consultant •Due Diligence Services [email protected] Ph: (215)701-5429 •Risk Management & Safety Company Description Fire & Safety Graham Company has a unique business model and organizational •Slip Injury Prevention structure to address the challenges organizations face when dealing with risk management and the purchase of insurance. The insurance industry Human Resources is broken and provides no meaningful support to companies that need it •Crisis Communication most resulting in many problems for insureds such as uncovered risk/claims, higher premiums than necessary and inferior risk •Employee Incentive & Performance Programs management programs. In response, we made a strategic decision to : Employee Performance Monitoring & Rewards, Gift Card & turn the tables on the industry and do things differently. We chose to Points Bonuses focus our attention on a small, select group of large clients and to dedicate a tremendous amount of resources to these clients so that they •Employee Training Based Reward Programs don't have the problems listed above. Graham has almost a 1-to-1 employee to client ratio which is unheard of in the industry. Our unique •Healthcare Reform Support organizational structure, combined with our proprietary PRIME Process, enables us to combat the problems that exist for insureds. •Safety & Accident Prevention Training • OSHA Complaince Training, Safe Workplace, Accident Our Health & Human Services Practice, makes up 30% of our firm’s Prevention. revenues. It also accounts for about $100 million of our $450 million of premium placed in the market. We have offices in New York City, Insurance Philadelphia and Washington DC. We have earned a national reputation •Commercial Insurance Services for our outsourced risk management model, which is recognized in the • Automobile, Business & Liability, Disability, Health & Life industry as a blueprint for effectively managing complex business risks in a variety of high-risk industries, including some of the largest Health and •Insurance- Adjusters Human Services Providers in the Northeast. •Insurance- Business & Liability • Risk Management, Casualty & Property •Insurance- Disability • Workmans Compensation •Insurance- Health & Life Management & Development Services •Litigation Support Security •Loss Control •Loss Prevention • Theft Services •Health Care Services Technology • Cybersecurity • Web site security, encryption, database protection. Cyber- Security •Employee Theft Prevention & Behavioral Intelligence Training / Educational •Online Service Training • On-Line, On Line, eLearning, Web-based Training (WBT) •Training- Loss Prevention Copyright® HEALTHTAC East 2020 Page 36

50%Senior living direct-care staff has a TURNOVER RATE You know your talent management challenges — now you need a solution. Join us for a conference near you! Find it at the HealthcareSource Talent Symposium Series. The best talent management conference for senior living and healthcare. www.healthcaresource.com

HealthcareSource PRODUCT OFFERINGS Hiring Software - Senior Care Providers Human Resources •HR & Labor Management COMPANY INFORMATION • Personnel HealthcareSource 2255 Center Street - Suite 107 Software Chattanooga, TN 37421 •Software- Hiring / Staffing • HR Human Resources Phone: (423)954-3378 Web: www.healthcaresource.com CONTACTS Jody Jones Sr Director, Courseware Sales & Senior Living [email protected] Ph: (781)475-5513 Laura Audette Regional Client Executive [email protected] Ph: (781)475-5584 Company Description HealthcareSource®, the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem, recently acquired Vikus, the end-to-end hiring software for the senior living industry. Our software, services, content, and analytics enable more than 3,500 healthcare organizations, senior care providers, and staffing agencies to ensure quality patient care by recruiting, retaining, and developing quality talent of all levels — from front-line caregivers to leadership. Want to improve quality of care for your residents? It starts with staff stability and retention. It's not just a matter of filling open positions quickly; you have to choose the employees who will remain committed and engaged for the long term. Having the right caregivers makes a world of difference—and HealthcareSource can help you find them. Copyright® HEALTHTAC East 2020 Page 38

The Best Video Apps for Sales and Marketing Dynamic Supercharged Happy Marketing Sales Families Create awareness, build Convert leads into Win loyal fans and grow affinity, and generate leads new residents your referral base GO RemyGo® heartlegacy.com HeartLegacy® Page 39 855.474.2744 Copyright® HEALTHTAC East 2020

HeartLegacy PRODUCT OFFERINGS Video Apps for Sales and Marketing Marketing •Rich Media COMPANY INFORMATION • digital interactive media HeartLegacy 9037 Independence Avenue - Suite C •Video Marketing Daphne, AL 36526 •Video Production •Virtual Tours / Video Production Phone: (855)474-2744 Software Web: www.heartlegacy.com •Software- Mobile Application Development CONTACTS • Front Desk, Spa Management, Housekeeping, Concierge, Walt Armentrout Websites, Guest Services, Custom Apps – Guests & Operations Founder and CEO Technology [email protected] •Guest Experience Enhancement Tools & Software Ph: (855)474-2744 •Software-Guest Messaging Marc Tumminello Sales Director [email protected] Ph: (251)210-1683 Company Description HeartLegacy’s video apps work together to help senior communities generate leads, convert leads into new residents, and turn those residents into powerful referrals. Whether you’re looking for marketing videos for your social media and website, branded one-to-one video messaging for sales and recruiting, a custom video campaign, or life story videos of your residents, we’ve got an app for you. Our apps are the fastest and simplest way to supercharge your sales and marketing strategy! Copyright® HEALTHTAC East 2020 Page 40



IncreaseCensus.com Marketing & Brand for Senior Healthcare COMPANY INFORMATION PRODUCT OFFERINGS IncreaseCensus.com 37680 Hills Tech Drive Consumables Farmington Hills, MI 48331 •Printing Services • Brochures, Postcards, Rack Cards, Custom Printing, Guest Phone: (248)987-6542 Fax: (248)987-6544 Room Printed Items, Napkins, Coasters, Keycards, Envelopes, Web: www.increasecensus.com Maps, Door Hangers CONTACTS Marketing •Advertising Agencies Will Porter •Blog Development President [email protected] •Digital Print Ph: (248)987-6542 •Direct Digital Marketing Connie Parsons •Direct Mail Service Digital Marketing Principal [email protected] •Electronic Brochures Ph: (800)448-5213 x 306 • eBrochures Company Description •Email Marketing IncreaseCensus.com provides brand, marketing collateral, web development, digital marketing and print services to the senior living •Graphics & Graphic Design industry. We offer all-in-one creative solutions for independent living, assisted living, and post-acute communities that wish to cost effectively •Logo & Branding Programs define their brand, market their services and increase census. •Online Marketing •Online Reputation Management • On-Line, On Line •Pay-Per-Click Advertising •Search Engine Optimization • SEO •Social Media Marketing & Management • Advertising, Monitoring, Reputation Management •Visitor Information Display • Design, Print, Distribute Brochures, Rack cards, Travel Guides, etc. •Web Development/Marketing • Website Design, Marketing Copyright® HEALTHTAC East 2020 Page 42

Your Fully Managed Digital Technology Partner We are different than the others. Here’s how and why. Fully managed, future-proof WiFi. We design, engineer, install, support — and manage — wireless, high-speed internet along with high-definition television and telephone. We can also take ownership of monitoring, maintenance, and service of your Internet network with Managed Services, so you can focus on operating your business. Large coverage. We manage thousands of switches, access points, routers, and devices, covering large indoor and outdoor areas with reliable networks that connect 20 people or 20,000. No capital expense. We purchase and maintain all equipment. Our service model is based on an affordable monthly fee. Your technology partner. We customize solutions and adapt to the changing needs of residents, guests, clinical staff, and administration. We’ve been in the industry for 30 years. We’re here to help, every step of the way. Our solution is turnkey. We Manage Every Launch. Our Launch Team partners with your community to successfully release blanketWiFism and ensure that every- one knows how to connect to the network. We offer group and one-on-one training. Local Support, 24/7/365. Our Carolina-based support center provides real-time, nationwide monitoring so you stay up and running and every device receives the same experience. Serving senior living communities is our specialty, but we offer custom-designed solutions for other markets, including Apartments, Condominiums, Hotels, Educational Facilities, Recreational Facilities, and WiFi services for special events. Our “One-Stop Shop” offering Internet, Television, Managed Services and Voice makes it easy for customers to choose inviacomsm because we can accommodate companies of all shapes and sizes with expert, worry- free support.

Inviacom Wireless Internet, TV, Voice Service COMPANY INFORMATION PRODUCT OFFERINGS Inviacom 2022 Van Buren Avenue Management & Development Services Indian Trail, NC 28079 •Senior Living Facility Development & Planning Phone: (704)234-5430 Fax: (866)314-3885 Technology Web: www.inviacom.com •HSIA Technical Support • Internet Guest Support CONTACTS •Internet & Network Security Kevin Merrill •Internet Access Management •Internet Service Provider Director Business Development [email protected] • High Speed, HSIA, Provider, Access, Broad Band, IP Ph: (704)234-5430 •Internet Service Provider & Network Security •Internet Wireless Equipment •Network Infrastructure Solutions •Technology Infrastructure Design • wifi, wireless, ethernet, CATV, MATV, networks, VOIP, DSL, Phone System, PBX •Technology- Project Management Company Description inviacom offers Wireless Internet, High Definition TV, Voice, Managed Services, Customer Support and Technical Training, to communities of all shapes and sizes. blanketwifi(sm) campus-wide WiFi provides the backbone that carries the most critical functions affecting income and cost at CCRCs. Dietary, therapy, pharmacy, medical supplies, and telemedicine depend on blanketwifi, which doesn’t just cover your buildings—it covers your entire campus. We deliver four separate robust networks—one each for residents, guests, operations, and clinical staff. No other provider comes close to delivering the coverage and support that we do... We design, engineer, install, manage and monitor your network, and provide training and support 24/7/365. Learn how inviacom—#1 in Wireless Internet, Television,Voice and Managed Service—can help your community improve operations. www.inviacom.com Copyright® HEALTHTAC East 2020 Page 44

TRAIN AT THE SPEED OF LIFE TRAIN REAL-WORLD MOVEMENTS AT REAL-WORLD SPEED Whatever the motion you want to train — throwing a punch or a baseball, swinging a bat or a club or an axe, or just performing the activities of daily living — Keiser’s Infinity Series lets you train the neuromuscular system at the speed of life by working against smooth, consistent resistance with virtually zero shock loading. It’s how you get faster. How you get more powerful. How you get better. The only limit… your imagination. Learn more at keiser.com. © 2020 Keiser. All Rights Reserved.

Keiser Corporation Manufacture/Distribute Fitness Equipment COMPANY INFORMATION PRODUCT OFFERINGS Keiser Corporation 2470 South Cherry Avenue Recreation Fresno, CA 93706 • Bicycles •Recreation Equipment Phone: (559)256-8000 Fax: (559)256-8100 Web: www.keiser.com Spa & Fitness •Fitness Equipment • Exercise, Heath Club CONTACTS Alastair Watson Vice President [email protected] Ph: (559)797-2009 Scott Stapleton Regional Sales Manager [email protected] Ph: (513)300-6807 Company Description Keiser. Because…’Good Enough’ Isn’t. BETTER SCIENCE Keiser brings together the science of the human body with the principles of engineering to create human-centered machines that elevate performance for all who use them. BETTER RESULTS From elite athletes to active seniors, Keiser fitness equipment delivers superior results for any person desiring to improve their performance, whether on the field of play, on the job, or in everyday life. BETTER BUILT Keiser engineers industrial-strength cardio, strength and functional training equipment around the human body. They are built for hard use, delivering long-term functionality for both users and owners. Keiser Corporation / 1 (800) 888-7009 / www.keiser.com Copyright® HEALTHTAC East 2020 Page 46

MX4 ACTIVE SMALL GROUP TRAINING INSPIRING EXERCISE FOR ALL AGES & STAGES Only MX4 Active combines Matrix-exclusive equipment with original programming to get older and deconditioned adults moving in a way right for their abilities. Everyone who participates will discover a confidence-inspiring exercise experience that leads to real results for them and lasting loyalty for you. DISCOVER MORE AT MATRIXFITNESS.COM/MX4ACTIVE matrixfitnessusa | matrixfitness.com | 866.693.4863

MATRIX FITNESS Commercial-Grade Fitness Equipment COMPANY INFORMATION PRODUCT OFFERINGS MATRIX FITNESS 1600 LANDMARK DRIVE Spa & Fitness Cottage Grove, WI 53527 •Fitness Equipment • Exercise, Heath Club Phone: (866)693-4863 Fax: Web: www.matrixfitness.com CONTACTS Tom O'Hearn West Medical Manager [email protected] Ph: (214)551-4326 Joe Turngren East Medical Manager [email protected] Ph: (217)722-1648 Company Description At Matrix, we believe in the quality of life that comes from movement. Whether living independently or in a community, when people can maintain easy, comfortable functional movement, they can keep taking part in the Activities of Daily Living. That’s why our portfolio of extensive functional movement solutions includes equipment designed to meet the needs of medical and training specialists who understand just how important movement is to a healthy future. Everything we offer is versatile, accessible and easy-to-use, able to motivate and challenge while building the mobility your clients need to maintain independence, self- respect and overall well-being. Copyright® HEALTHTAC East 2020 Page 48