Our New Year Wishes Gain much more subsidy from the government , good health to me and my family. Brian Lin, Manager, GR East China Preparation for High and New-tech enterprise application both in BJ and QD can progress smoothly. Provide more effective support to business lines. Serena Xie, GR manager ,GR North China Support and get to know the business between GR and TR GC internal and external. Be more sensitive and professional at TIC industry. Icy Wang, Assistant, GR
Our New Year Wishes • Messages from VP “Taking this opportunity, I’d like to thank GC Board and all VPs of GC BLs and SLs for your trust and support you gave us in the past 2015! And thanks my team for the great job and cooperative efforts on continuous improvement! We faced challenges as always but we turned them to opportunities to support business growth in GC. --- Linda Liu
The Voice from IT
2015 Summary With good foundation in 2014, 2015 is the year of continuous improvement. We are supporting 15% more employees and having better customer satisfaction score. TOP 3 Annual Highlights 1. Establishment of the 7x24 hotlines for core applications and enhancing the capability in the region. Incident of major outages are less frequent and they can be recovered in shorter time. 2. Upgrade to the latest technology to improve efficiency, e.g. upgrade of Blueye, IE11 Rollout in Q3, MPLS (Multiprotocol Label Switching ) upgrade in Asia Pacific, Wifi Standardization in Asia Pacific. 3. Business Application/Process Engineering support (incl. other regions) • IPMS Rollout in Asia Pacific • LIMS Rollout to Turkey, Bangladesh, and India • Internal Service Agreement Platform • E-Commerce – JD.com project, Wechat office, DHPort (an audit-report platform for the client Dunhuang Net)
2015 Events / Activities 1. IPMS Support Workshop – Feb. 2015 2. ASIA IT Meeting – Apr. 2015 3. SCT (Service Centre Technology) Meeting in Hong Kong – Oct. 2015 4. SharePoint training in Japan, Hong Kong and Guangzhou – Q3, 2015 5. IT Dialogs in selected offices. ASIA IT Meeting – Team photo SharePoint training – 1 SharePoint training - 2
2016 Outlook Every year is a challenge especially there would be some structure change in 2016. Our focus are: • Adapt/Align IT Strategy/Structure with the Global Strategy/Structure • Improve the agility of IT – Capability improvement – Mindset adjustment – Retire old technology – Simplify IT landscape • Continuous Improvement – Do more with less
Our Wishes Lunch time extend to 90 mins. Everyone can save more energy to protect the world. Good business in TUV. World peace. Melanie Chen, Assistant Manager Fresh milk for tea & coffee. Fiona W. Y. Chu, Sr. Application Developer Thriving business All systems are stable and in good condition Increase team building activity Increase company outing subsidy Good health for everyone Tracy T. F. Chang, Project Manager
Our New Year Wishes Business growth. Promotion and raise. Safe and healthy. Happy everyday! Jane Lee, Sr. manager Wish you the best of everything. Alex Yu, System Specialist, Client Management. Your success and happiness lies in you. Resolve to keep happy, and your joy and you shall form an invincible host against difficulties. Sebastian Kraatz, Project Manager, IT PMO Enjoy your life, enjoy our service. Michael Po, Vice General Manager
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