FlipBook Brochure - Real Estate

Customer Support As a Service Real Estate

Boost your Sales withOur chat experts not only engage with thevisitors on your site but also respond toqueries and generate leads by convertingthese enquiries into clients for your salesteam.

AgentFox 10 SecondsStatistics Average Response Time 5 Minutes Average Resolution Time 98% Overall Satisfaction Ratings 3000+ Average Chats Per Day

How can AgentFox helps you reduce email clutter, CHALLEtracking appointments, and allow potential Trading Real Estate properties, clients to access your services. your clients expect immediate attention and great resultsAgentFox agents make it simple by Most of your visitors wouldn't waitaddressing these issues instantly. for callbacks or email reverts on their queries regarding property AF Agents are available 24/7 ! details and financial assistance. Visitors might be reluctant to call you post office hours or due to time differences. Beside Real-Time Visitor Monitoring, you can You need to listen to identifyinstantly locate the visitor on the site, and reach out your customer's interests. to them before they even explain you their needs. AF agents share all important files during chat Sharing files with prospects viasession for better judgment. Providing extra visual Email post call then not hearing back materials during real-time interactions, help you from them, or follow up rigorously build a good rapport with the customers.

we help?ENGES Missing out on potential Brokerages using AgentFox live chat, witness a 36% clients, as their issues are jump in leads. Much higher than other lead sources,not addressed immediately. including website contact forms.There is a need for a prompt personal contact for every Our agents handle each customer looking for a solution. Besides, obtain their contact details during visitor. chat sessions. Enabling you to follow up with them Low conversion rates! promptly. Our Live chat leads convert at an average rate of 7.5% - 3x higher than the averageReal estate is a complicated Our agents help you simplify jargons, making it industry, filled with jargons easier for the visitors to understandlinked to financing and laws.

Improved Round the clockResponse Time 7 days a WeekOur live chat agents work round the clock to ensure that your business is always open, literally ! And none of your website visitors leaves the site without an answered query.

Why are we • Live Chat Software different? • Zero Setup Fee • Live Lead Notification • Customized Service • Dedicated Account Manager • Trained and Expert Agents • No Hidden Costs • Performance Reports

Personalized Increase chat support Customer retention Intelligent Chat routingWhat we do? Lead Optimise Qualification Conversions Proactively engage with web visitors

Free trials and training We start every new client with a two week free trial and training period. We want to learn everything there is to know about your business that isn’t already available on your website. For example, we want to learn details about your refund policies, where your product ships and doesn’t ship, what to do if your product breaks, common product fixes, and things like that. Learn from previous conversations With API access to your help desk, we can learn from your previous conversations. Our QA team also uses this information to regularly give our agents and managers regular feedback once we start answering tickets. In addition to help desk access, any internal documentation such as brand guidelines, can be especially helpful.Ongoing training and communication We set up a ‘Slack Bridge’ meaning you can either speak to our team directly from your own Slack account or we can connect you to ours. You can then speak directly to your dedicated client captain or ops manager and you can see which agents are answering tickets and talk to them directly. We see our team as an extension of your team, so we want to give you 1:1 access as needed. Easy procedure updates Products and businesses change, and we’re built to accommodate this. Our internal teams, lead by the client captains and ops managers, communicate product updates to all agents assigned to your account as well as through our own internal knowledgebases.

Sit back and relax,while we take care ofyour customers-24/7

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