LE M BAGA JURUTERA MALAYSIA                 KDN PP 11720/4/2013 (032270)THE INGENIEURVOL.58                            BOARD OF ENGINEERS MALAYSIAAPRIL-JUNE 2014                 M A G A Z I N E O F T H E B O A R D O F E N G I N E E R S, M A L A Y S I AC I C TNVERGENCE                                                                              MITIGATING                                                                                                     CYBER THREATS                                                                  APPLICATION OF ICT                                                                                     IN TRAFFIC MANAGEMENT                                                      APPLICATION OF RFID AND IT                                                                 IN MONITORING QUALITY OF CONCRETE                                                      INNOVATION IN ELECTRICITY                                                                        SUPPLY VALUE CHAIN: SMART GRID
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INGENIEURCONTENTS	6	 President’s Message                                                      71Announcement                            Special Feature8	 	 Publication Calendar               21	 Application of ICT in Traffic		 The Ingenieur e-magazine                   Management      on Smartphones & iPad             26	 Application of RFID and IT                                              in Monitoring Quality ofCover Feature                                 Concrete10	 Mitigating Cyber Threats            32	 Application of ICT in Road16	 ICT for Operational                       and Transportation Safety      Excellence                        Project Report                                        38	 Enhancing Green Card                                              Through Rfid Application16 2126 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
47	 Innovation In Electricity Supply Value  53      Chain: Smart Grid                     47Spotlight53	 Datuk Ir. Hamim Samuri: Technocrat      cum PoliticianFeature57	 Development Control Via One Stop      Centre Online59	 What the Gen Y Employees Really      Want61	 Job Opportunities & Qualified IT      Employees66	 MCMC: Shaping a Connected Future71	 The Role of ICT In National      DevelopmentLighter Moments80	 Shaiky’s View – Convergence59 32                                                3
INGENIEUREDITORIAL BOARD  LEMBAGA JURUTERA MALAYSIA                 BOARD OF ENGINEERS MALAYSIA                 2013-2014                 PRESIDENT                                     EDITORIAL BOARD                 YBhg Dato’ Seri Ir. Hj. Mohd Noor bin Yaacob  ADVISOR                 BOARD MEMBERS                                 YBhg Dato’ Seri Ir. Hj. Mohd Noor bin Yaacob                 YBhg. Dato’ Ir. Nordin bin Hamdan             CHAIRMAN                 YBhg. Datuk Wira Ir. Md Sidek bin Ahmad                 YBhg. Datuk Ir. Hj Abdul Latif bin Mohd Som   YBhg Dato’ Prof. Ir. Dr Hassan bin Basri                 YBhg. Dato’ Prof. Ir. Dr Hassan bin Basri                 Ir. Mohtar bin Musri                          EDITOR                 Ir. Yahiya bin Awang Kahar                 Ir. Zuraimi bin Haji Sabki                    YBhg Dato’ Ir. Fong Tian Yong                 Ir. Prem Kumar M Vasudevan                 Ir. Dr Abdul Majid bin Dato' Abu Kassim       EDITORIAL MEMBERS                 Ir. Tan Yean Chin                 Ir. Gunasagaran Kristnan                      Prof. Ir. Dr K S Kannan                 Ir. Gopal Narian Kutty                        Ir. Prem Kumar                 Ir. Prof. Dr Lee Teang Shui                   Ir. Chan Boon Teik                 Ir. Choo Kok Beng                 Ar. Dr Tan Loke Mun                           PUBLICATION OFFICER                 Sr. Nik Zainal Alam bin Hassan                                                               Pn Nik Kamaliah Nik Abdul Rahman                 SECRETARY                 Ir. Ruslan bin Abdul Aziz                 REGISTRAR                 Ir. Hizamul-din bin Ab. Rahman                 EXECUTIVE DIRECTOR                 Ir. Ashari bin Mohd Yakub                 The Ingenieur is published quarterly by the Board of Engineers Malaysia (Lembaga Jurutera Malaysia)                 and is distributed free to registered Professional Engineers.                 The statements and opinions expressed in this publication are those of the writers.                 BEM invites all engineers and readers to contribute relevant articles and views to the Publisher.                 PUBLISHER                 Lembaga Jurutera Malaysia                 Tingkat 17, Ibu Pejabat JKR, Jalan Sultan Salahuddin,                 50580 Kuala Lumpur.                 Tel: 03-2698 0590 Fax 03-2692 5017                 e-mail: [email protected]                 website: www.bem.org.my                 DESIGN AND PRODUCTION: Inforeach Communications Sdn Bhd                 PRINTER: Art Printing Works Sdn Bhd                 46 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
REHAU       HYBRID       RAUTITAN RAUFUSION
INGENIEURPRESIDENT’S MESSAGE             ICT Convergence                     The emergence of new information and                        The Malaysian Government has the                             communication technologies (ICTs) has        foresight to engage ICT, notably in the setting up                             not only changed the lifestyle of all walks  of the National Information Technology Council                     of life; it has transformed the work culture and     (NITC) whose vision is to transform Malaysia                     the way business is conducted. A packet of beef      into an information society, then to a knowledge                     at the supermarket will have a QR code indicating    society and finally to a value-based society.                     the farm source and processing plant. A scan         The NITC Strategic Agenda highlights the five                     of the QR code at a tourist spot will provide all    areas critical to our migration to E-World namely                     information related to it without the need of        E-Community, E-Public Services, E-Learning,                     explanation of local guide. Consulting engineers     E-Economy and E-Sovereignty. The National                     without computing software can no longer             Strategic ICT Roadmap sets the direction of the                     survive in the present competitive environment.      ICT industry to capitalize on the opportunities in                                                                          the new technology focus.                            ICT convergence will raise integration                     between smart devices, peripheral devices,                  As I will be retiring, this is my parting                     ubiquitous networks and robust cloud data            message to all readers. I would like to thank                     centers that allow consumers to perform multiple     all Board members, Publication Committee                     applications such as uploading documents,            and Editorial Board members for their past                     downloading data and a variety of functions.         contribution and support given to me during my                     ICT convergence will prompt more mobile device       two-year tenure as President of BEM. I am happy                     transactions as network coverage extends to all      to note the few milestones achieved such as                     corners of the region.                               the proposed amendment to the Registration of                                                                          Engineers Act. I hope you will give similar co-                            With this, we expect to see a new             operation to my successor.                     ecosystem of opportunity, a communications                     and information infrastructure that has the          Dato’ Seri Ir Hj Mohd Noor bin Yaacob                     potential to advance the economic and social         President, BEM                     well-being of the nation and its people.                     66 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
INGENIEUR              PUBLICATION CALENDAR                                                                LE M BAGA JURUTERA MALAYSIA                     The Ingenieur is published quarterly by the                                                                                                                Board of Engineers Malaysia. The following                                  KDN PP 11720/4/2013 (032270)                                                  are the themes for the coming issues.              THE INGENIEURVOL.57                               BOARD OF ENGINEERS MALAYSIA                                                                                                                •	 VOL 59 July-Sept 2014 – SAFEANNOUNCEMENT  JANUARY-MARCH 2014                                                                                    ENGINEERING                                  M A G A Z I N E O F T H E B O A R D O F E N G I N E E R S, M A L A Y S I A    •	 VOL 60 Oct-Dec 2014 – ENERGY                                                                                                                    RESOURCES              MANAGING WATER                                                                                                                Articles and editorial contributions                                                                                                                relevant to the themes are welcomed,                                                                                                                but the decision to publish rests with the                                                                                                                Editorial Board.              Challenges in the Construction                                                                    Advertising inquiries are also welcomed.              of the Pahang-Selangor Raw                                                                        Please refer to the BEM advertisement              Water Transfer Tunnel                                                                             in this issue for the latest rate card and              Rainwater Utilisation Systems                                                                     booking form.              in Malaysia              Water Security in Malaysia                                                                    ai              Global Directions towards              creating Water Footprints       PHOTO COURTESY OF Ir. FONG CHEW CHUNG              THE INGENIEUR E-MAGAZINE ON SMARTPHONES & iPad              THE INGENIEUR can now be read on smartphone as well as iPad. Read anywhere, anytime and              share with your colleagues and friends.              How to get the e-magazine?                                                                        Native iPad/iPhone Version              Mobile Version - Scan the QR Code                                                                 – Get the free Apps              The Ingenieur Vol 57 The Ingenieur Vol 58                                                                             The e-magazine may be                                                                                                                                    viewed natively on iPads and                                                                                                                                    iPhones using the Joomag                                                                                                                                    Apps. Download for free.              Jan-March 2014      Apr-June 2014              86 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
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INGENIEUR               Mitigating Cyber ThreatsCOVER FEATURE                          HACKERS          With the growing trend in ICT convergence,                       VIRUSES                                     many aspects of life are now played out                                                                   in cyberspace. A multitude of photos and                              CYBERATTACKS              messages are exchanged on the mobile phone                                                        every day. More and more money is transmitted                       IDENTITY THEFT                   with a few computer clicks. It is thus not surprising                                                        that unsavoury real world activity like crime is               ESPIONAGE                                also happening in the virtual world. According to                                                        the Commercial Crime Division of Royal Malaysian               Online fraud, system                     Police, RM1.8billion losses were recorded from               intrusion, cyber espionage               cybercrime or online cases in 2013.               and malware attacks are               amongst cyber threats                           For every investigation of cyber crime in               that are on the rise in                  the news, there are hundreds that will never               Malaysia. CyberSecurity                  make the headline. The exploitation of ICT has               Malaysia, a national cyber               also introduced new terms of crimes such as               security specialist is the               hacking, phishing, spamming, web defacement,               Government agency that                   cyber stalking, cyber harassment, botnet, malware               provides expertise and                   infection and others. In all cases, the criminal is a               technical services for the               subject to the full force of law. Taking cognisance of               public and private sectors               this trend, Malaysia has taken steps to safeguard               as well as the community to              the Government and the public against various               mitigate such threats to the             types of cyber threats.               country’s vital infrastructure               and economic growth.                            In place are legislation related to cyber crime,                                                        the National Cyber Security Policy (NCSP), and                                                        CyberSecurity Malaysia, a specialist agency, under                                                        the purview of the Ministry of Science, Technology                                                        and Innovation (MOSTI), which has technical                                                        expertise in the defence of and security against                                                        cyber threats.                                                               Amongst cyber specific laws that address                                                        specific issues relating to cyber matters, include:                                                               ●● Computer Crimes Act (CCA) 1997                                                               ●● Digital Signature Act 1997                                                               ●● Telemedicine Act 1997                                                               ●● Communications and Multimedia Act                                                                     (CMA) 1998                                                               ●● Optical Disk Act 2000                                                               ●● Electronic Commerce Act 2006                                                               ●● Electronic Government’s Activities Act                                                                     2007                                                               ●● Personal Data Protection Act 2010                                                               For example, the CCA relates to misuse                                                        of computers and offences are unauthorised                                                        access to computer materials and unauthorised                                                        modifications of content of any computer.               160 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Dr Amirudin Abdul Wahab,                               Abdul Wahab on the role of the agency and variousCyberSecurity Malaysia’s CEO                           issues in cyber security.Whereas, the CMA deals with regulation of the                 Dr Amirudin explains that CyberSecuritycommunications and multimedia industry, namely         Malaysia is structured to mitigate cyber threats butfraudulent use of network facilities plus offensive    it is not a law enforcement agency. He describes itcontent on the Internet. However, there are also non   as the “IT Security Department for the country” thatcyber specific laws that may be used to address        provides technical assistance to law enforcementonline activities whenever applicable namely:          agencies to analyse and investigate cyber incidents.                                                       Such incidents include cyber harassment, denial of       ●● Sedition Act 1948                            service, fraud, intrusion, malicious computer codes       ●● Penal Code                                   and spam that are reported to Cyber999 centre       ●● Defamation Act 1957                          (via web, email, sms, phone, fax) manned by the       ●● Copyright Act 1987                           Malaysia Computer Emergency Response Team       ●● Evidence Act 114A                            (MyCERT), a department within CyberSecurity       In terms of policy, the Government has          Malaysia. In 2013, 10,636 cases were reportedcrafted the NCSP to ensure that the country’s ten      (see table), an increase of 6.51% over 2012.Critical National Information Infrastructure (CNII)– health, water, banking and finance, information             Dr Amirudin acknowledges that the riseand communications, energy, transport, defence         in cyber crimes is a worldwide trend. He quotesand security, Government, food and agriculture and     McAfee Labs which predicts 2014 to be aemergency services – is secure, resilient and self     vulnerable year as more businesses move theirreliant in mitigating cyber threats and attacks.       operations into the ‘cloud’ and adopt the trend of       Playing a technical support role is Government  Bring Your Own Device (BYOD). Cyber crimes areagency, CyberSecurity Malaysia. The Board of           expected to intensify in the mobile channel throughEngineers Malaysia spoke to CyberSecurity              socially engineered attacks and mobile apps.Malaysia’s Chief Executive Officer, Dr Amirudin        Dr Amirudin adds that cyber attacks can easily                                                       spread across borders. A case in point was the                                                       three-day cyber war between Malaysian and Filipino                                                       hackers, triggered by the Lahad Datu incident                                                       last year. Malaysian hackers allegedly attacked                                                       Filipino Government and private websites. Filipino                                                       hackers responded in kind, and up to 44 websites                                                       belonging to both countries were defaced before a                                                       “ceasefire” was called.                                                              Although “behind the scenes”, support                                                       services provided by CyberSecurity Malaysia to                                                       the Law Enforcement Agencies has helped the law                                                       enforcement agencies in their investigation and                                                       solved many cases of cyber crime and curtailed                                                       financial damage.                                                              Just like crime scene investigation (CSI)                                                       in the real world of crime, there is CyberCSI                                                       in the cyber world. CyberSecurity Malaysia                                                       utilises its Digital Forensic Lab, manned by                                                       technical experts, to investigate crime in                                                       the virtual world. Digital forensics involves                                                       detection, containment, analysis, eradication                                                       and recovery. High standards are followed in this                                                       process. Dr Amirudin notes that CyberSecurity                                                       Malaysia’s digital forensic laboratory is the                                                       first forensic laboratory in Malaysia and the                                                       11
INGENIEUR                                                      Incidents reported                                                      to Cyber999Asia Pacific Region that is accredited by the         products complies with ISO/IEC 15408 (CommonAmerican Society of Crime Laboratory Directors        Criteria) and ISO/IEC 18045 (Common EvaluationLaboratory Accreditation Board (ASCLD/LAB)            Methodology).for ‘digital and multimedia evidence’ disciplinebased on ISO/IEC 17025:2005. Analysis by this                To promote trustworthy e-business, theLab is recognised as ‘expert witness’ in digital      Government appointed CyberSecurity Malaysiaforensics under the Criminal Procedure Code.          to be the certifier of the Malaysia Trustmark for                                                      the private sector in 2012. Organisations that       CyberSecurity Malaysia also provides           satisfy the assessment criteria will be awarded thetechnical services in evaluating ICT products and     Malaysia Trustmark certificate or seal, which willsystems at its test lab. This is under the Malaysian  enhance the company’s reputation in e-business.Common Criteria Evaluation & Certification Scheme     Dr Amirudin reveals that so far 10 companies have(MyCC) which evaluates and certifies the security     obtained the Malaysia Trustmark for Private Sectorfunctions of ICT products. Dr Amirudin says this      Certification which was launched in July 2013.testing is ideal for ICT devices purchased or         Malaysia Trustmark has been a member of theimported from abroad. The process for evaluating      World Trustmark Alliance (WTA) since 2011 and162 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Solving Cyber Crimes                                                       (media reports)Cyber CSI in progress in the Digital Forensic LabCyber999 service centre receives calls on cyber        http://www.thestar.com.my/News/Nation/2012/05/03/Nayati-‐found-‐safe-‐threats                                                back-‐with-‐family.aspx#.T6HmWpSANAo.facebook	                                                         Nayati	  found	  safe,	  back	  with	  family	  Dr Amirudin was appointed as Chairman of WTA in        3	  May	  2012	  February, 2014.                                        	T   he	  Star	                                                         	   	         Just as cyber security technologies advance     	  with time, cyber crime innovation and techniques       	  have also become more sophisticated. Dr                	  Amirudin emphasizes that one cannot rely totally       	  on technology and tools. “We need a holistic           	  approach. We need to look at the processes             	  and also the people. As you know, the weakest          	  link is actually human…..greed,” he explains. To       	  illustrate, he notes that a recent case early this     	  year found that a victim befriended a syndicate        	  member through Facebook and was duped of more          	  than a million ringgit for a parcel worth RM4 million  	  which had purportedly arrived at the Customs.          	  Internet users must always be on alert for such        	  scams. It is reassuring to know there is an agency     	  like CyberSecurity Malaysia which anyone can           	  contact when in need of clarification and solutions    	  when faced with cyber threats. – Inforeach             3. Sofea Hana Godam Laman Web Kerajaan                                                       Analisis terhadap laman web yang telah digodam dan profile terhadap suspek.                                                       Ulasan:                                                   	                                                                                                                   	                                                         Menjejak suspek yang menggodam laman web penting kerajaan secara                                                       analisis teknikal dan mengesan melalui kaedah social engineering. Suspek                                                       atau kenalan kepada 'Sofea Hana' telah dikenalpasti dan informasi telah                                                       diserahkan kepada PDRM. PDRM sahkan bahawa pihak mereka telah                                                       jalankan siasatan fizikal dan kemudian telah menahan beberapa individu di                                                       sebuah hotel untuk membantu siasatan kes ini dimana dipercayai mereka                                                       sedang berbincang untuk tindakan penggodaman seterusnya.                                                       	                                                         http://www.hmetro.com.my/articles/PenggodamJabatanPenerangandidedah/Artic                                                       le	                                                         20	  Feb	  2013	                                                         Harian	  Metro	                                                                                                                   	                                                                                                                   	                                                                                                                   13
INGENIEURNational Cyber Security PolicySource: www. nitc.mosti.gov.my, www.cybersecurity.myThis National Cyber Security Policy (NSCP)           ●● Promote effective co-operation betweenhas been designed to facilitate Malaysia’s                public and private sectorsmove towards a knowledge-based economy(K-economy). The Policy was formulated based         ●● Establish formal and encourage informalon a National Cyber Security Framework that               information sharing exchanges.comprises legislation and regulatory, technology,public-private co-operation, institutional, and      Thrust Driver: National Security Councilinternational aspects.                                              The National Cyber Security Policy was        THRUST 2: Legislative & Regulatory Frameworkapproved by the Government of Malaysia for           ●● Review and enhance Malaysia’s cyber lawsimplementation in 2006. The objective of NCSPis to accumulate national effort in securing the          to address the dynamic nature of cyberCritical National Information Infrastructure (CNII)       security threatsof the country.                                      ●● Establish progressive capacity building                                                          programmes for national law enforcement       The Critical National Information                  agenciesInfrastructure comprises the networked               ●● Ensure that all applicable local legislationinformation systems of ten critical sectors,              is complementary to and in harmony withnamely:                                                   international laws, treaties and conventions.                                                     Thrust Driver: Attorney General’s Chambers       1.	 National Defence and Security       2.	 Banking and Finance                                      3.	 Information and Communications            THRUST 3: Cyber Security Technology       4.	Energy                                     Framework       5.	Transportation                             ●● Develop a national cyber security technology       6.	Water       7.	 Health Services                                framework that specifies cyber security       8.	Government                                      requirement controls and baselines for CNII       9.	 Emergency services                             elements       10.	Food and Agriculture                      ●● Implement an evaluation/certification       The Policy recognizes the critical and             programme for cyber security product andhighly interdependent nature of the CNII and              systemsaims to develop and establish a comprehensive        Thrust Driver: CyberSecurity Malaysiaprogramme and a series of frameworks thatwill ensure the effectiveness of cyber security              controls over vital assets. It has been developed    THRUST 4: Culture of security and Capacityto ensure that the CNII are protected to a level     Buildingthat commensurate the risks faced.                   ●● Develop, foster and maintain a national        The Eight Policy Thrusts                                  culture of security                                                     ●● Standardise and co-ordinate cyber securityTHRUST 1: Effective Governance●● Centralise co-ordination of national cyber             awareness and education programmes                                                          across all elements of the CNII     security initiatives                            ●● Establish an effective mechanism for cyber                                                          security knowledge dissemination at the                                                          national level                                                     ●● Identify minimum requirements and                                                          qualifications for information security                                                          professionals164 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Thrust Driver: Ministry of Science, Technology &  ●● Encourage all elements of the CNII toInnovation                                             monitor cyber security events                                                  ●● Develop a standard business continuityTHRUST 5: Research & Development towards               management frameworkSelf-Reliance●● Formalise the co-ordination and                ●● Disseminate vulnerability advisories and                                                       threat warnings in a timely manner     prioritization of cyber security research     and development activities.                  ●● Encourage all elements of the CNII to●● Enlarge and strengthen the cyber security           perform periodic vulnerability assessment     research community                                programmes●● Promote the development and     commercialization of intellectual            Thrust Driver: National Security Council     properties, technologies and innovations                  through focused research and development●● Nurture the growth of cyber security           THRUST 8: International Co-operation     industry                                     ●● Encourage active participation in allThrust Driver: MIMOS Berhad                                                       relevant international cyber security                                                       bodies, panels and multinational agenciesTHRUST 6: Compliance and Enforcement              ●● Promote active participation in all relevant●● Standardise cyber security systems across           international cyber security by hosting                                                       an annual international cyber security     all elements of the CNII                          conference●● Strengthen the monitoring and enforcement      Thrust Driver: Ministry of Information                                                  Communications and Culture     of standards●● Develop a standard cyber security risk     assessment framework  Thrust Driver: Ministry of InformationCommunications and Culture        THRUST 7: Cyber Security EmergencyReadiness●● Strengthen the national computer     emergency response teams (CERTs)●● Develop effective cyber security incident     reporting mechanisms                                                  15
COVER FEATURE     INGENIEUR               TENAGA NASIONAL BERHAD               ICT FOR OPERATIONAL               EXCELLENCE               - PAST ACHIEVEMENTS AND FUTURE PLANNING               By	 Anthonysamy Rajamanickam,               	 Christine Yong Wei Ling, M Pavala Malar Kannan,               	 Tun Abdul Karim Tun Abu Bakar               	 ICT Division, Tenaga Nasional Berhad               In today’s business environment, use of technology and ICT is without doubt pre-requisites to ensure               operational efficiency, sustainable business operations and improved customer service. With the               convergence of ICT, where communications and IT are used together, it is now possible for companies               to operate and provide services from anywhere and at any time. The authors give some examples of               how TNB has used technology and ICT in the past, and intends to do so in the future in the areas of               asset management, grid operations and customer service.               Tenga Nasional Bhd (TNB), with assets worth             companies with large assets to obtain PAS 55                      RM99 billion, is one of the most prominent       certification.                      electric utility companies in South East Asia.               TNB serves about 8.4million customers across                   With advanced mobile technology and IT, the               Peninsular Malaysia, Sabah and Labuan and               EAM work flow process can be enhanced by adding               employs more than 33,500 people.                        mobility to improve work order management as                                                                       shown in Figure 1. Subsequently, an in-house                      TNB’s core businesses are generation,            EAM system with mobility was developed and               transmission and distribution of electricity. TNB also  implemented in August 2011 for transmission               manages a national electricity grid that connects       asset management to replace traditional manual               all power stations and main intake sub-stations         processes. The new system, called Transmission               in peninsular Malaysia and also international grid      Operation and Maintenance Analyzing System               connections to Thailand and Singapore.                  (TOMAS), as shown in Figure 2, is used to optimize                                                                       asset productivity and minimize total cost of               Enhanced Enterprise Asset Management with               ownership through conditioning, monitoring,               Mobility                                                analytics, automated work and resource planning               TNB is pursuing PAS 55 certification, an                and scheduling.               internationally accredited certification of best               practice for physical asset management. PAS 55                 The system relies on the availability of a reliable               certification provides a systematic and structured      communications network and IT systems for data               approach for optimal asset management                   capture, business process automation, analysis               including performance, risk and expenditure over        and reporting. TOMAS automatically assigns               the asset management life cycle. Enterprise             maintenance teams for scheduled maintenance               Asset Management systems (EAM) are used by              work through work orders on a mobile device.                                                                       Through the mobile device, maintenance teams are               166 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
able to access asset information and update work            ●● Accurate and timely information wasand maintenance data with the backend Enterprise                 provided to the Call Management CentreResource Planning (ERP) system. The system thus                  (CMC) team for improved communicationsprovides online information to management and                    to customers.central operations teams on the condition of theasset, performance and maintenance status. Such             ●● Work processes were consolidated andinformation is important when fast decisions are                 streamlined to improve overall efficiencyrequired during an emergency. With TOMAS, time                   and effectiveness.based or corrective maintenance regime shifts tocondition and predictive based maintenance mode.            This project was first implemented in Shah                                                     Alam in 2007 and successfully rolled-out to other       Two other EAM projects, namely Mobilityfor Substation Maintenance and Linear AssetsManagement (LAM), were recently kicked-off bythe TNB Distribution Division in November 2013and January 2014 respectively. These off-the-shelf solutions focus on distribution transformers,switchgears, medium and low voltage overheadline, underground cable and street lighting asset.Enhanced Customer Service and Operationsthrough Mobile Field Force AutomationMobile Field Force Automation (MFFA) wasimplemented in TNB’s Distribution Division toenhance outage management, reduce supplyinterruptions and improve customer service. Withthe implementation of MFFA, the following wereachieved:       ●● Communications between various teams            involved in outage management were            streamlined and simplified.                                                     Figure 2 – TOMAS OverviewFigure 1: Mobility for EAM – Streamlining Work Order Management Process                                                                                                                                 17
INGENIEURsites by August 2013. The system relies on            benefits to both customers and TNB. Subsequently,communications and IT to automate processes,          TNB embarked on a Remote Meter Reading (RMR)improve communications and provide accurate           project involving 60,000 LPCs in 2005. Customersdata with the goal of reducing supply interruption    have benefitted from the project by getting accurateand enhancing customer service.                       and timely bills and access to information on their                                                      energy consumption (load profile). Benefits to TNB       An illustrative diagram of TNB’s MFFA system   include efficient meter reading and billing process,as given in Figure 3 shows the work flow from         ability to monitor and analyse energy utilisationwhen a customer makes a report to CMC of supply       and detect meter tampering and/or non-technicalinterruption to the time the customer is notified of  losses (electricity theft).supply normalisation.                                                             The RMR system as shown graphically inLarge Power Customer Service Enhancement              Figure 4, includes the meters, GPRS modems,through Remote Meter Reading System                   GPRS network, communications servers, MeterTraditionally, energy meters at consumer premises     Data Management System (MDMS) and Customerhave been manually read by TNB employees on a         Information and Billing System (eCIBS). Meters aremonthly basis. As a manual process, meter reads       remotely read on a daily basis from communicationwere subject to errors and inconsistent meter         servers located at TNB’s data centre using GPRSread cycles. For large power consumers (LPCs),        modems through Celcom’s GPRS network. Datawho contribute about 70% of TNB’s revenue, it         acquired from the meters is fed into the MDMSwas decided that investing in advanced meter          and billing and customer information systems fortechnology and ICT would produce significant          processing and other applications.                                                      Figure 3: MFFA Illustration168 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Figure 4: System Overview of the TNB RMR ProjectFigure 5: System Overview of TNB AMI/Smart Meter Project       Through the use of ICT, significant              Advanced Metering Infrastructure (AMI) consistsimprovements are being realized in operational          of smart meters, a communications network andefficiency and accurate meter billing. A significant    backend IT systems that continuously measuresbenefit obtained from this project is the ability to    and collects electricity usage through two-wayreduce non-technical losses by analyzing meter          communications to provide various services todata captured on a daily basis from the LPC             customers that allows them to manage theirmeters. Customer service is greatly improved with       energy consumption.accurate bills consistently delivered on time andinformation on energy consumption such a load                  TNB is currently implementing an AMI/smartprofiles available on-line.                             meter demonstration project for 1,000 ordinary                                                        power consumers (OPC) in Melaka and Putrajaya/Customer Service Enhancement through                    Cyberjaya. The system overview of the project isAdvanced Metering Infrastructure                        shown graphically in Figure 5. This project, whichElectric power utilities in Europe, U.S. and Australia  will be carried out in four stages and is expectedhave aggressively embarked on implementing              to be completed by January 2016. The serviceAdvanced Metering Infrastructure (AMI) or smart         that will be delivered for the stages are listedmeters to meet Government and/or regulatory             below:requirements in line with policies for competitiveretail markets, time-of-use tariffs, integration of            Stage 1: 	 Automatic billing.renewable energy, demand side management, etc.                 Stage 2: 	 Load profile web portal.                                                               Stage 3: 	 Outage notification and load                                                                             management plug.                                                        19
INGENIEUR       Stage 4: 	 Billing tamper detection, supply     be addressed during system design stage and                     automation, smart billing (pre/   continuously monitored to minimise business                     post-paid) and Time of Use (TOU)  continuity interruption or disaster.       The AMI project will be beneficial to the              TNB’s preparedness to mitigate cyber securityconsumers as well as TNB. As for the RMR system,       threats or attacks is summarised as follows:remote meter reading capability will mitigateconsumer premise inaccessibility, “estimated                  ●● All cyber security controls to be in-linebill” issues and billing errors. Customers will be                 with the “Confidentiality, Integrity andable to monitor their electricity usage using an in-               Availability” fundamentals.home display or web portal, thereby providing themwith the ability to improve their electricity usage           ●● Being certified with ISO/IEC 27001:2005pattern and reduce energy costs. Other benefits                    Information Security Managementlike outage notification, post/prepaid options and                 System (ISMS) for its critical powerdemand side management will also be available.                     system infrastructure.Future Grid Operations through Smart Grid                     ●● Establishing cyber security policy,Smart grid is an electricity grid modernisation                    governance processes, skilled resources,programme that relies on communications and                        Cyber Security Incident ResponseIT for monitoring control and management of                        Teams (CSIRT), business continuitygeneration, transmission, distribution, storage                    management, technology such as firewall,and consumption of energy, and enables customer                    Intrusion Detection/Prevention System,participation. Smart grids aim to achieve:                         Anti-malware/spam/web-defacement,                                                                   Data Leakage Protection, etc.       ●● Higher grid reliability,       ●● Increased energy efficiency,                        ●● Participating in annual National Cyber       ●● Improved operational efficiency,                         Crisis Exercise to ensure timely response       ●● Reduced CO2 emissions, and                               and proper handling of cyber security       ●● Increased customer participation.                        incidents.       TNB is currently formulating a seven-year       Conclusionroadmap to implement smart grid projects that will     ICT plays a key role in enabling business tocover the following main areas:                        achieve operational excellence in electric power                                                       utilities as shown through examples of systems       ●● AMI/Smart Meters,                            used for asset management, customer service       ●● Distribution Automation/Distribution         and operations in TNB. Automation and systems                                                       based processes are replacing manual processes            Management System,                         to increase operational efficiency, enhance asset       ●● Demand Response,                             management, improve supply reliability and provide       ●● Self-healing rings/Wide area intelligent     better customer service. ICT will be increasingly                                                       used in the future to support new initiatives            systems,                                   such as smart grid/smart meter implementation.       ●● Distributed energy resources, and            Cyber security risks require greater attention and       ●● Advanced Condition Based Maintenance         comprehensive treatment in the future with the                                                       implementation of these new initiatives.            (TNB Research Sdn Bhd, 2014, pp. 3-72).                                                       REFERENCESCyber SecurityThe pervasive use of ICT, especially IP network        Smartgrid.gov.2014. What is the Smartconnections for implementing smart grid/smart          Grid?|SmartGrid.gov. [online] Available at:meters project increase cyber security risks.          https://www.smartgrid.gov/the_smart_grid.Cyber security risks include intrusion, malware,denial-of-service attack, insider threat, hackers,     TNB Research Sdn Bhd. 2014. TNB Research:data leakage etc. Cyber security risk needs to         Smart Grid Maturity Model Report. 1.1. [report]                                                       Kuala Lumpur: TNBR, pp. 3-72.260 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Application of ICT in                                         SPECIAL FEATURETraffic ManagementBy Mohamed Rehan Karim, Ahmad Saifizul AbdullahCentre for Transportation Research, University of MalayaMegat Qamarul ZaffiIntegrated Transportation Solutions Sdn Bhd.The application of Inform-       ation and Communications       Technologies (ICT) intransport has had a huge impacton various aspects of transportand traffic planning, monitoring,management and control. Theterm Intelligent Transport System(ITS) specifically representsthe application of ICT in vehicleand transport networks, andmarks the significance of ICT inshaping the transport system ofthe future.           The demands on anytransport system in a citycontinue to grow in parallelwith the growth in the economyand population. This growth,coupled with an infrastructurethat cannot cope with demand,creates negative externalitiessuch as congestion, pollutionand accidents. Simply providingnew infrastructure will not solveall these problems. Innovationsin ITS would enable an entiretransportation system to workas effectively and efficientlyas possible and help makethe transport system moresustainable.Journey Time Indication SystemOne major area of ICTapplication in transport is for                                                          21
INGENIEURtraffic monitoring, management           Figure 1: The Journey Time Indicator System LED time indicator inand control. The Journey Time            Hong Kong displays the average journey time, in minutes, to crossIndication System (JTIS) in Hong         the harbour for each of the available routes. The digits are shown inKong (JTISHK) and Kowloon                three different colours for different traffic conditions: red represents(JTISK) is a prime example               congested traffic, amber represents slow traffic and green represents(Figure 1). The JTIS functions to        smooth traffic. (Source: Hong Kong Transport Department Officialdisseminate real-time journey            Website, http://www.td.gov.hk/)information to motorists via LEDdisplays, an interactive voice           Figure 2: The Speed Map Panels in Hong Kong displays theresponse system and an Internet          schematic map of major routes ahead as well as the estimatedspeed map so that motorists              journey time. The displays are colour-coded with green, amber andare able to choose alternative           red to represent different traffic conditions: red represents congestedroutes to cross the harbour              traffic, amber represents slow traffic and green represents smoothfrom Kowloon Peninsula to Hong           traffic. (Source: Hong Kong Transport Department Official Website,Kong Island and vice versa to            http://www.td.gov.hk/)avoid traffic congestion. The JTISassists motorists to make aninformed route choice to crossthe harbour before arriving at thecritical diversion points.Speed Map PanelsIn 2013, five Speed Map Panels(SMPs) were installed in theHong Kong New Territories thatprovide a schematic map of roadtraffic speed on major routesbound for Kowloon (Figure 2).The SMPs are located in advanceof traffic divergent points wherealternative routes are available.The estimated journey timethrough the available routes isalso provided.       While providing motoristswith real-time information tomake an informed route choice,the JTIS and SMPs allow for abetter distribution of traffic onroads, alleviate congestion andreduce the travel time of roadusers. This has the direct effectof reducing fuel consumptionand pollutant emissions.Open Road TollingIn collecting the necessarydata on road traffic speed andjourney time, a hybrid detection262 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Figure 3: Radio Frequency Identification tag readers are fitted on   methodology of video imagegantries over the roadway that enables Open Road Tolling on an       processing (VIP) through videoexpressway in Miami-Dade County, Florida. Camera systems are also    detector and automatic vehiclecommonly employed for surveillance and enforcement. (Source:         identification (AVI) tag readerMiami-Dade Expressway Authority Official Website, http://www.        by radio frequency identificationmdxort.com/)                                                         (RFID) was employed. RFID is                                                                     commonly used for ElectronicFigure 4: The Tokyo Traffic Control Centre ensures smooth traffic    Toll Collection (ETC) systemoperations throughout Tokyo Metropolis around the clock. The centre  whereby vehicles are fittedalso has the capability to handle unusual situations such as big     with transponders that areevents and disasters. (Source: http://www.shifteast.com/inside-the-  electronically debited whentokyo-traffic-control-center/                                        passing through tag readers                                                                     on a tolled road. Owing to its                                                                     high speed detection rate, RFID                                                                     enables Open Road Tolling (ORT)                                                                     environment or Multi-Lane Free                                                                     Flow (MLFF) where the tag readers                                                                     are fitted on gantries over the                                                                     roadways, thus eliminating the                                                                     need of toll booths and enabling                                                                     toll payment while vehicles pass                                                                     through near highway speed                                                                     (Figure 3). This eliminates the                                                                     safety risk of vehicles weaving to                                                                     get to their desired lanes at toll                                                                     plazas.                                                                     Tokyo Traffic Control Centre                                                                     Rather than for toll collection,                                                                     the RFID technology used for the                                                                     AVI in Hong Kong captures the                                                                     vehicle identification information                                                                     and time stamps of vehicles                                                                     passing subsequent tag readers                                                                     to compute the average speed                                                                     and journey time. The detection                                                                     method employed is just one                                                                     example of a myriad of ways                                                                     traffic data is collected through                                                                     the application of ICT and the                                                                     importance of reliable real-time                                                                     data in traffic management                                                                     must not be understated. The                                                                     Tokyo Traffic Control Centre, for                                                                     example, compiles information                                                                     from cameras, helicopters,                                                                     police, citizen reports and over                                                                     17,000 vehicle detectors to                                                                     monitor real-time traffic condition                                                                     23
INGENIEURFigure 5: Smart-phoneapplications such as GoogleMaps and Waze offers crowd-sourcing of Floating Car Datato provide real-time trafficconditions to road users.(Source: Google Maps and WazeOfficial Website)throughout the city. The centre          on the go (Figure 5). Google and    strategies of “Avoid, Shift andcan directly manage more than            Waze will likely achieve a higher   Improve” to reach the goal of7,000 traffic signal controllers         degree of accuracy with the ever    sustainable transport.to ensure smooth traffic flow            growing smart-phone market.(Figure 4). Information on traffic                                           Google Mapsconditions are then relayed to                  ICT also plays an essential  Web and smart-phoneroad users via variable message          role in improving the service       applications for travel directionssigns and live traffic report            quality of public transportation.   such as Google Maps arebroadcast.                               Unlike private cars which offer     great tools to get step-by-step                                         the convenience of door-to-door     instructions that guide usersFloating Car Data                        travel, public transport users      to their destinations (FigureIn recent years, Google and              usually need to go through          6). It also offers comparisonWaze Mobile tapped into the              several modes of transport          of different travel options suchopportunity offered with the             between their origin and            as different routes, number ofgrowing use of smart-phones:             destination. Public transport       transfers, estimated journeythe floating car data (FCD).             users rely heavily on information   time, travel by all availableThe Google Maps and Waze                 on the public transport service     public transport modes or travelGPS applications essentially             such as routes, scheduling,         by bus only. Locally developedtransform every vehicle with an          stops, transfers, ticket fares      navigation applications suchactive smart-phone into sensors          so as to properly plan their        as gothere.sg for Singaporethat continuously transmit their         journey. Having this information    provides more detaileddata about their position in             accurately creates a pull factor    information such as travel fares,order to generate crowd-sourced          that attracts people to use         time-sensitive directions for bustraffic information. This results        public transport rather than their  and train service, detailed busin highly accurate real-time             personal cars or motorcycles.       info and arrival times (Figure 7).display of traffic conditions and        Shifting people away from usenavigational guides directly to          of private vehicles to other more   Taiwan Taxiusers, enabling them to make an          sustainable modes of transport      The cloud-based Taiwan Taxiinformed choice on their routes          such as public transport is         service, an upgrade from their                                         considered one of the three key264 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Figure 6: Google Maps’ public transport navigation service provides              previous web-based system, isstep-by-step instructions that guide users to their destinations.                another example application of(Source: Google Maps Official Website)                                           ICT to improve public transport.                                                                                 Before the introduction ofFigure 7: Locally developed gothere.sg web and smart-phone                       the Taiwan Taxi smart-phoneapplications provide more detailed information on travel options in              application, users called for aSingapore than Google Maps. (Source: gothere.sg Official Website,                taxi by direct call to call centreshttp://gothere.sg/maps)                                                          or through the Taiwan Taxi                                                                                 webpage. The Taiwan Taxi smart-                                               Figure 8: Taiwan Taxi smart-      phone application offers users a                                               phone application for taxi        more simplified way of booking                                               booking service. (Source: Chang,  a taxi. The system can directly                                               S. K. J. (2013). Cloud Taxi: An   locate the user’s location through                                               Innovative Service in Public      GPS, hence the user simply                                               Transport. Presented at the Eco   needs to specify the pickup time                                               Mobility 2013 in Suwon, Korea.    and wait for the response (Figure                                               03.09.13)                         8). The app also provides an                                                                                 innovative solution to things that                                                                                 had seem difficult to achieve                                                                                 before: a customer satisfaction                                                                                 survey is done through a simple                                                                                 rating system and an emergency                                                                                 call button is also included to                                                                                 ensure safety and security of                                                                                 passengers.                                                                                        Web and smart-phone                                                                                 applications are examples of a                                                                                 form of Travel Information Service                                                                                 (TIS) which disseminates public                                                                                 transport information to the                                                                                 public. However, these front-end                                                                                 services for the users are only                                                                                 made possible with the back-                                                                                 end system that tracks real-                                                                                 time transit vehicle locations,                                                                                 estimate the on-time status                                                                                 and control the overall public                                                                                 transport operations during                                                                                 normal and also emergency                                                                                 conditions. The adoption of                                                                                 advanced technology in the                                                                                 provision of public transport                                                                                 service is termed Advance Public                                                                                 Transport System (APTS).                                                                                        With continuous technolog-                                                                                 ical advancements and innova-                                                                                 tive solutions, ICT applications                                                                                 in transport will continue to grow                                                                                 as a major industry to provide an                                                                                 efficient and safe transportation                                                                                 system of the future.                                                                                 25
SPECIAL FEATURE     INGENIEUR                 Application of RFID and IT in                       Monitoring Quality                            of Concrete                                    By Ir. Dr Zuhairi Abd Hamid, Ahmad Hazim Abdul Rahim,                                                   Muhammed Asraff Abdul Rahman,                                             Construction Research Institute of Malaysia                                                                         &                                   Ir. Mohd Noor Azudin Mansor, Jabatan Kerja Raya Malaysia                 The application of Radio Frequency Identification (RFID) in                 the laboratory testing of concrete cubes started in 2010. It                 is currently being practiced in Makmal Kerja Raya Malaysia                 and there is potential for application by other laboratories.                 The implementation of                    used for tendering services,       transmitted through radio-                        information technology            awarding contracts, project                        (IT) in various sectors has       monitoring and purchasing          frequency  electromagnetic                                                          products and act as a major                                                          catalyst for the implementation    fields. The concept of RFID                                                          of IT in construction sector [1].                 proved to be successful and has          Radio Frequency Identification     was originally introduced in                                                          (RFID) is another form of IT tool                 created significant advantages           which is gaining a place in the    the 1920s and has been                                                          construction industry worldwide                 such as adding value, increasing         and has begun to make a            used in many diversified fields                                                          presence in Malaysian scene.                 competitiveness and increasing                                              ever since. In Malaysia, many                                                          Radio Frequency Identification                 cost-effectiveness over the long         In general, RFID is a form         industries have started to                                                          of data transferring, object                 run. While the construction              identification and tracking        implement RFID systems and                                                          using wireless or non-contact                 industry  acknowledged                   approach. The system typically     solutions or are actively involved                                                          consists of a tag, which stores                 the importance of IT and                 information electronically on an   in research and development of                                                          object, and a reader, which is                 embraced IT at various levels            able to read all the information   RFID equipment and software to                 of the construction chain, the                                              increase functionality and at the                 application of IT is making rather                                          same time trying to reduce the                 slow progress in only a few                                                 cost of implementation which is                 scattered examples. Malaysian                                               deemed far too expensive for                 professionals have long relied                                              commercial use [2].                 on the computer aided design,                 engineering design software                                                 RFID in Construction                                                                                             All over the world, researchers                 and many other computer                                                     have come out with different                                                                                             and notable concepts of                 programmes to assist them in                                                implementing RFID in the                 their work routine. Internet and                 internet-based tools have been                 266 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Figure 1National Palaceat Jalan Duta,Kuala Lumpur                                      Figure 2 National Palace new entrance flyoverconstruction process. Jaselskis       when tested in the laboratory      Monitoring the Qualityand Anderson [3] applied RFID         was adopted by MKRM and            Concrete Cube Testtechnology to improve tracking        has been introduced and widely     Construction Research Instituteand managing concrete material        implemented in other developing    of Malaysia (CREAM) and itsinspections and test data whereby     countries such as Taiwan and       testing laboratory, Makmalthey attached RFID tags on the        Singapore [6][7].                  Kerja Raya Malaysia (MKRM) issurface of concrete test cylinders                                       supporting JKR in their E-Binaafter casting. S.Y.L. Yin et al. [4]  E-Bina                             programme by equipping itselfdeveloped the precast concrete        The concept of E-Bina was first    with all the required equipmentproduction management system          mooted by Jabatan Kerja Raya       to conduct laboratory testingthat fully utilises RFID including    (JKR) in 2007. This is to develop  of concrete cubes with RFIDinspection of incoming materials,     an integrated system whereby all   facilities embedded. All theproduction process inspection,        important elements or processes    concrete compression machinesmoulds’ inspection, specimen          of construction projects are       and other equipment arestrength feedback, and logistics      captured and monitored online      equipped with an RFID readerand receiving management. A           and virtually. It covers almost    thus minimising the manualsimilar concept was presented by      all processes from earthworks      data capturing and recording.E. Ergen et al. [5] by introducing    to the erection of the structure   CREAM is closely working withRFID and Global Positioning           itself. This involves online       JKR and MIMOS to developSystem (GPS) to monitor and           monitoring of the construction     the automated concrete cubetrack precast components in           works and digitally captures all   monitoring system which is partstorage yards. The concept of         important construction details     of JKR’s E-Bina. The system wasmonitoring the quality concrete       and relevant test data.            first developed in 2010 during                                                                                     27
INGENIEURthe construction of the new              Figure 3 Concreting works of         request from the designatedNational Palace in Jalan Duta            HUKM Multi-storey Car Park           person in charge, normally thewhich was chosen as the pilot            Building project                     QC Engineer. The tags issuedproject, as shown in Figure 1. This                                           are specifically identified for thesystem was later implemented             ensure that the tags can be used     respective project and cannotin a second project, namely the          multiple times. The equipment is     be used for other projects evenNational Palace Entrance and             crucial for the contractor and will  though contractor might be theFlyover (Figure 2) and is currently      enable the user to register all      same.being used in Hospital Universiti        the cube data and enter it intoKebangsaan Malaysia (HUKM)               CREAM’s website over the entire             During concrete cubeMulti-storey Car Park project            project.                             preparation, each cube is(Figure 3).                                                                   uniquely identified by an RFID tag                                                The RFID tags are supplied    and all necessary cube details       The conventional method           to the contractor upon online        such as, project name, concreteof concrete cube testing is not                                               structure and location, type ofonly time consuming but also                                                  material used, sources, concreterequires many documents which                                                 grade and any other relevant dataare prone to data manipulation                                                are entered into the system. Alland tampering. The concept                                                    the data is stored in the serverintroduced by CREAM minimizes                                                 and this enables the user toas much as possible human                                                     retrieve and modify the datainput especially in data capturing                                            before the official submission isand replacing them with an                                                    made online. It will also enableautomated system. This not                                                    data traceability both before andonly increases data security but                                              after testing.also reduces the overall time oftesting. Clients or consultants                                                      The RFID tag is embeddedcan view the laboratory results                                               onto the fresh concrete once itinstantly on-line and anywhere.                                               is poured into the cube mould asFigure 4 illustrates the concept                                              shown in Figure 6. It sticks onof using RFID technology and                                                  the surface of the cube once theIT in monitoring the quality of                                               concrete is hardened and theconcrete cubes.                                                               sample is ready for curing.Process Involved                                                              Online Application for TestingThree main parties involved in                                                Servicesthe whole process are the client                                              Online application for testingor consultant, the contractor                                                 services is one of the keyand the testing laboratory which                                              processes involved and the QCis currently only available in                                                engineers need to ensure that allMKRM. Each party is provided                                                  necessary information is keyedwith a login ID and password to                                               in and is correct. This systemaccess CREAM’s RFID website.                                                  allows multiple applications forThese only allow access to                                                    testing for different days of cubethe registered project by the                                                 testing, such as 7, 14, 28 andrespective client or consultant.                                              56 days in one application. The                                                                              user will be given notification       MKRM provides RFID tags                                                and alert three days before theand readers to the contractors                                                scheduled test date.as shown in Figure 5. RFID tagsare protected by a plastic coating                                                   The overall process for theto enhance durability and to                                                  contractor to follow is shown in                                                                              Figure 7.268 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Test ing Laborat ory                                                                      INTERNET                   Construction site, batchingplant                                                Engineers, Consultant                           Figure 4 RFID Technology for Monitoring the Quality Concrete Cube Test      RFID Reader          RFID tags                                                Laptop with internet  	                                                           access      Figure 5 Equipment required at the site                          Figure 5 Equipment required at the site	  During concrete cube preparation, each cube is uniquely identified by an RFID tag and allnecessary cube details such as, project name, concrete structure and location, type of materialused, sources, concrete grade and any other relevant data are entered into the system. All thedata is stored in the server and this enables the user to retrieve and modify the data before theofficial submission is made online. It will also enable data traceability both before and aftertesting.	  The RFID tag is embedded onto the fresh concrete once it is poured into the cube mould asshown in Figure 6. It sticks on the surface of the cube once the concrete is hardened and thesample is ready for curing.	  	         Figure 6 RFID tags      embedded onto wet           concrete cubes                                                                                                                          29
INGENIEUR      ID                RFID Tag                          Cube          ApplicationRegistration            Request                      Preparation         of Testing•Project details     • Via online                    •Embed tag        •Online                                                     onto wet cubes    application•Login ID &          • RFID tags willPassword will        be provided                     •Data entry –     •Deliver cubesbe given                                             cube details      to MKRM/lab•RFID Readerwill be provided RFID                   RFID tagsReader                     Figure 7 Process Involved in the Contractor Side                                               	                       Figure 7 Process Involved in the Contractor SideReceiving                                      Test                        Result    cube                                                               verificationConcrete C•uVbeerifCyoamll cpurbeesssion Test  •Every tested           •Test data                                                cube will be           verified &After the cubes have cured they are deliavueutrpoelmodaatdtoiecdaMllyKRM for testing. •EaRpaecpahrdoyvceufodbre is scannedand verified by the system to ensure that ionntolysethrveercorrect scheduled cuvbieeswianrge being tested.All data measurements are electronically captured and input into the system instantly as allelectronic equipment in MKRM have the necessary tools installed. This measure safeguardsthe security of data and measurement taken and minimises human interaction with the datahence reducing the risk of data tampering.Result verificationUpon the completion of testing, the system’s software generates test results automatically.However it requires the TestFEignugrein8eePrrotcoesrseviniveowlveadllinththeetteessttinregslualbts and submit them to theauthorised person usually the Technical Manager for verification before test results can beissued to all relevant partiesF.iTguhrisem8 ePrreolycetsaskiensvaolfveewd mininthueteteusptionng tlhaeb completion of testing.Figure 8 shows the process in the laboratory.The client or consultant and contractor are able to view the results instantly and virtually3a60nywheVVrOOeL. 55T85hAJePURNpIELro2–0mJ1Up3NtE p2r0o1c4ess of retrieving the concrete test results at site is crucial toproject management for the client to make vital and quick decisions at the site.
Concrete Cube Compression              overall time involved and the       AcknowledgementTest                                   most importantly it guarantees      The authors would like toAfter the cubes have cured             data security and minimises         express their gratitude tothey are delivered to MKRM for         data tampering that is crucial      all respective parties whotesting. Each cube is scanned          to any construction project to      contributed their time andand verified by the system to          ensure not only the quality of the  effort in developing the systemensure that only the correct           finished product but the integrity  and ensuring the success ofscheduled cubes are being              of the professional team involved.  the implementation processtested. All data measurements          CREAM is working closely with       at various constructionare electronically captured and        JKR to further enhance the          projects namely, Cawanganinput into the system instantly        system and make it available        Kejuruteraan Struktur danas all electronic equipment            to other laboratories. This step    Jambatan, Jabatan Kerja Rayain MKRM have the necessary             will enables wider application      Malaysia, CIDB Malaysia, Entools installed. This measure          of the system which currently is    Mohamed Rawidean Mohdsafeguards the security of data        limited only to the Klang Valley.   Kassim of MIMOS, Projekand measurement taken and              With the right tools and a small    Istana Negara Jalan Dutaminimises human interaction            investment, the applications        team and Projek Tempat Letakwith the data hence reducing the       can be implemented all over         Kereta Bertingkat HUKM team.risk of data tampering.                Malaysia.Result verification                    References                               Tserng, J.C. Wang, S.C.Upon the completion of testing,                                                 Tsai, Developing a precastthe system’s software generates        [1]	 Mastura Jaafar, Abdul               production managementtest results automatically.                 Rashid Abdul Aziza, T.              system using RFIDHowever it requires the Test                Ramayah, Basri Saada,               technology, Automation inEngineer to review all the test             Integrating information             Construction 18 (2009),results and submit them to                  technology in the                   Pages 677–691the authorised person usually               construction industry:the Technical Manager for                   Technology readiness           [5] Esin Ergen, Burcu Akinc,verification before test results            assessment of Malaysian             Rafael Sacks, Tracking andcan be issued to all relevant               contractors, International          locating components in aparties. This merely takes a few            Journal of Project                  precast storage yard utilizingminute upon the completion                  Management, Volume 25,              radio frequency identificationof testing. Figure 8 shows the              Issue 2, February 2007,             technology and GPS,process in the laboratory.                  Pages 115–120                       Automation in Construction                                                                                16 (2007), Pages 354–367       The client or consultant        [2]	 Mohd Zahari Zakaria, Theand contractor are able to view             Malaysian RFID scenario,       [6]	 Lung-Chuang Wang,the results instantly and virtually         MyConvergence, Malaysian            Enhancing constructionanywhere. The prompt process                Communication and                   quality inspection andof retrieving the concrete test             Multimedia Industry, July           management using RFIDresults at site is crucial to project       2008, Pages 35-37                   technology, Automation inmanagement for the client to                                                    Construction 17 (2008),make vital and quick decisions         [3]	 E.J. Jaselskis, M.R.                Pages 467–479at the site.                                Anderson, Radio-frequency                                            identification applications    [7]	Anonymous, TrackingThe Way Forward                             in construction industry,           Concrete Cubes for QA,In total more than 7,000 cubes              Journal of Construction             RFID Journal Article, Augusthave been tested by MKRM                    Engineering and                     18, 2002, (http://www.using the RFID application. It is           Management 121 (2)                  rfidjournal.com/articles/has successfully minimised the              (1995), Pages 189–196.              view?194)                                       [4]	 Samuel Y.L. Yin, H. Ping                                                                           31
SPECIAL FEATURE     INGENIEUR                 Application of ICT in Road                 and Transportation Safety                 By Hizal Hanis Hashim, Ir. Mohd Rasid Osman                 Malaysian Institute of Road Safety Research                 Application of ICT in transportation under the Intelligent Transportation                 System focuses on reduction in the level of congestion, improved road                 safety, increased mobility and energy efficiency. In the area of crash                 data analysis, the MIROS Road Accident Analysis and Database System                 encompasses on-site data entry and desktop data analysis. An App has                 been developed for convenient data entry and data collection using tablets                 or smart-phones commonly available in the market.                          One of the global issues faced by the world today concerns road                                                                         safety. A total of 1.24 million people were killed on the world’s                                                                         roads in year 2010, while road crash related injuries take an                                                                enormous toll on individuals and communities as well as on national                                                                economies (WHO, 2013). Road traffic injuries are the eighth leading                                                                cause of death globally, and the leading cause of death for young                                                                people aged 15-29 years old. As the issue emerges, researchers                                                                and road safety professionals are looking at various aspects that                                                                could help to address and solve this issue. Often, the areas of road                                                                user behavioural change, vehicle safety and road engineering are                                                                commonly looked into when addressing this issue.                                                                       However, as this issue is becoming more prominent, more                                                                countries have started to adopt the application of ICT to manage                                                                their transportation system and their approach to improved                                                                safety. Application of ICT in transportation is often referred to as                                                                the Intelligent Transportation System (ITS). ITS provides services                                                                using modern computing and communications technologies. The                                                                application of ITS mainly focuses on four main objectives, which are                                                                reduction in the level of congestion, improved road safety, increased                                                                mobility and energy efficiency (ITS Asia-Pacific, 2013). Based on these                                                                objectives, development of ICT products and their application has                                                                grown significantly with the introduction of various new technologies.                                                                ITS USAGE                                                                In Malaysia, ITS usage is still fairly limited, especially for the                                                                purpose of road safety. ITS was first introduced in Malaysia in mid-                 362 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Electronic toll collectionnineties (ITS Malaysia, 2009).     areas, where traffic is often at full  and construction of a new MassDeployments of ITS applications    capacity. Major cities in Malaysia     Rapid Transit System (MRT).in Malaysia include, Electronic    are facing mounting challenges         It is hoped that the effort willTolling Collection (ETC), Traffic  to long term sustainable               increase modal share for publicManagement Centre (TMC),           transportation systems. Rapid          transport and effectively reduceVariable Messaging Sign (VMS)      urbanization inevitably leads to       the congestion in the city as welland Integrated Transport           an increase in travel demand.          as to improve overall safety.Terminal (ITT). Introduction       For example, Kuala Lumpurof ETC aims to reduce traffic      City Hall has established                     Though given the limitedcongestion at toll booths by       Integrated Transport Information       number of ITS applicationsutilizing an electronic payment    System (ITIS) to manage traffic        currently deployed in Malaysia,system. On the other hand,         congestion along major roads in        there are a lot of other ITSTMCs such as at Malaysian          the city. Constraints in the public    applications that could beHighway Authority is useful for    transportation system in terms         evaluated. ITS may provide aoptimal control of traffic flows   of coverage, service quality,          new set of tools for achievingand incident detection. CCTV       integration with other modes of        urban transport objectivescameras installed at various       transport and service reliability,     and policies. For example, ITSlocations are used to monitor      put upward pressure on the             systems that collect informationtraffic condition and traffic      rate of growth in private vehicle      about the current state ofinformation is broadcast to        ownership. Therefore, various          the transportation network,road users through the use of      solutions with ITS integration         process the information andVMS. Meanwhile, seamless           could help in addressing the           directly manage the networkconnectivity between modes         issue. Among other efforts             through the use of VMS, trafficof public transport is realized    shown by the public authorities        signals or allow road users towith the introduction of ITT.      are increasing the bus fleet size,     decide by providing them withVarious modes of transport are     introduction of Bus Expressway         the latest traffic updates andinterconnected and users need      Transit (BET) routes, increasing       transit schedules. Strategic ITSnot travel far to change from one  the number of carriages sets           systems play an important rolemode to another.                   for commuter rail services,            in delivering policy objectives,                                   construction of ITTs, expansion        including improving road safety,       Application of ITS is       of Light Rail Transit (LRT) lines      traffic congestion, reduction inparticularly important in urban                                           pollution, as well as improving                                                                          33
INGENIEURmobility. The economy wouldbenefit through reducedjourney times and improvedreliability, energy efficiency andoverall improvement in safety.Ultimately, economic viabilityand vitality in the urban areasand nearby would be increased,making them better and moreattractive areas for investment.M-ROADS                                  M-ROADS app in any android-                Figure 1: On-site Data EntryFocusing on the aspect of roadsafety, the Malaysian Institute of       based device (preferably bigger-    basic functionality of recordsRoad Safety Research (MIROS)                                                 management, the portal alsohas embarked on the application          sized screen tablets for a better   offers users the ability to queryof ICT with the development of                                               and analyse the data by usinga crash data management and              viewing experience) and conduct     the user-friendly interface.intelligence system. The system                                              Data cross-tabulation, reportnamed MIROS Road Accident                data entry at the crash site        generation and black-spotAnalysis and Database System                                                 location identification can(M-ROADS) was developed to               itself. Crash data collection such  directly be done using the portal.cater for the need of crash                                                  Data analysis features providedata analysis and information            as general crash information,       flexibility for users in filteringprocessing. As a research                                                    the dataset to match a specificinstitute, with focus on road            pictures and location               scope of inquiry. For example,safety research, crash data                                                  users that want to know statisticsplays a vital role in formulating        determination through GPS and       for fatal crashes by collision typeevidence-based research. Issues                                              and road geometry, occurring atidentification, which is often           maps can be conducted using         either office or shopping areas,used in research hypotheses,                                                 or occurring on federal or statemay be obtained from the system          the app (Figure 1). In addition,    roads may do so by using recordwith ease. With the development                                              filtering functionality in theof M-ROADS, it offers the                the user may also draw sketch       analysis (Figure 2).convenient data analysis toaid in research formulation. Its         diagrams of the crash directly             In addition, filteringadditional function of crash data                                            functionality can also be appliedentry and management will allow          from the app. Crash records may     when mapping crash locations,for efficient and accurate data                                              as depicted in Figure 3, whereentry.                                   be stored locally in the device     fatal crash locations for express                                                                             busses are shown. Filtering          M-ROADS system was             (and later transmitted to the       dataset functionality will allowdeveloped encompassing two                                                   for focused interventions andmain functions, namely on-               database server when Wi-Fi is       research to be as specific assite data entry and desktop                                                  possible, hence increasingdata analysis. An App has                available) or transmitted directlybeen developed for convenientdata entry process and data              to its server through the use ofcollection using tablets or smart-phones commonly available in             its data network. This eliminatesthe market. Users may install                                         the need for each device to                                         maintain data network (which is                                         costly) in order for the process                                         to complete. On-site data entry                                         will enhance data reliability and                                         accuracy as data is captured                                         and stored immediately.                                         M-ROADS  web-based                                         application portal was developed                                         to enable the user to analyse                                         the data. In addition to the364 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
Figure 2: Cross-tabulation Analysis with Data Filtering                   Road Transport in Developing                                                                          Countries (INAROAD) and wonFigure 3: Location Identification for Fatal Crashes                       the road safety category. The              Involving Express Busses in Year 2012                       award was organized by the                                                                          International Road Federationits effectiveness. Moreover,         introduce specific interventions     (IRF) and the ceremony was heldlocations identification filtered    to tackle issues such as black-      in 2011 at Bucharest, Romaniato a specific issue will allow for   spot treatment programme             in conjunction with the launch ofresearchers and road transport       or placement of intelligent          United Nation Decade of Actionprofessionals to conduct             enforcement system such as           for Road Safety.experiments and treat the issue      the Automated Enforcementat the right spot, instead of        System (AES). Therefore, by                 As the development in ICTgeneralizing it. Accurate testing    using locations with specific        has been progressing rapidlyand treatment can then be done       issues, interventions can be         over the past decade, theexactly at the place where it        more targeted and effective. In      transportation sector shouldhappens.                             addition, crash statistics that the  not be left out in taking full                                     system generates will support        advantage of its benefit andLOCATION IDENTIFICATION              decision-making and provide          functionality. The precision andExample of M-ROADS application       much needed evidence when            sophistication it offers couldis generating lists of black-        formulating road safety policies.    provide an excellent platformspot (frequent crash) locations                                           for the transportation sectorbased on specific issues                    The development and           to enhance its services andidentified. Location identification  usage of M-ROADS for data            safety. Therefore, it’s imperativewith specific issues such as         management and intelligence          to find suitable ways to applyspeeding and red light running       has been recognized and its          ICT for developing an intelligentcan be generated from the            benefit have been promoted           transportation system wheresystem at ease. From the list        internationally. In year 2010,       drivers, vehicles and roadof locations, the authority may      M-ROADS won third place for          infrastructure work together                                     overall in Innovation Award for      harmoniously and safely                                                                          with consequent reduction in                                                                          congestion, increased mobility                                                                          and better energy efficiency.                                                                          REFERENCES                                                                          ITS Asia-Pacific (2013). ITS                                                                          Guideline for Sustainable                                                                          Transport in the Asia-Pacific                                                                          Region. Retrieved from http://                                                                          www.its-jp.org/english/                                                                          files/2013/12/2013.12.5_                                                                          Final_ITS-Guideline.pdf                                                                          ITS Malaysia (2009). In                                                                          Background. Retrieved from                                                                          http://www.itsmalaysia.com.my/                                                                          content.php                                                                          World Health Organisation                                                                          (2013). Global status report on                                                                          road safety 2013: Supporting a                                                                          Decade of Action. Luxembourg:                                                                          WHO.                                                                          35
Where Engineers ExcelThe Board of Engineers Malaysia (BEM),        The content in this magazine, written mainlyformed in 1972, is a statutory body           by the engineering community andconstituted under the Registration of         technical professionals, provides first-handEngineers Act 1967. BEM falls within the      and valuable knowledge. There is a wealthambit of responsibility of the Minister of    of information on:Works. Its primary role is to facilitate the   Infrastructure design andregistration of engineers and regulate theprofessional conduct and practice of                developmentregistered engineers in order to               Professional practicesafeguard the safety and interest of the       Government policies and guidelinespublic.                                        Legal issues                                               Engineering personalitiesUnder BEM’s registration record are            Management15,000 Professional Engineers and              Continuous development of engineers.71,000 Graduate Engineers in variousdisciplines and industries throughoutMalaysia.Published quarterly by BEM, The Ingenieur,reaches out to the engineering communityvia a 13,500 print version as well as toother readers via an e-format.Readership is estimated at 50,000.FFoorr aaddvveerrttiissiinngg aanndd ssuubbssccrriippttiioonn iinnqquuiirriieess,, pplleeaassee ccoonnttaaccttBBooaarrdd ooff EEnnggiinneeeerrss MMaallaayyssiiaaTTiinnggkkaatt 1177 IIbbuuPPeejjaabbaattJJKKRR,, Jalan Sultan Salahuddin, 50580 Kuala LumpurJEamlanil S:upltuabnliScaltaiohnu@ddbine,m.org.my5Te0l580: K+u6a0la3-L2um61p0ur7095/96/97/98ETemlail	 : p+u6b0li3ca-2ti6o9n@1 2b0e9m0.org.myTFealx	 : +603-26982 05509107 / 603-2610 2090Fax	 : +603-2692 501740 VOL 4 MAR–MAY 2013
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PROJECT REPORT     INGENIEUR                Construction Industry Development Board                ENHANCING GREEN CARD                THROUGH RFID APPLICATION                By Mohd Syarizal Mohd Noor, Ir. Dr. Zuhairi Abd. Hamid                Construction Research Institute of Malaysia                The Construction Industry Development Board Malaysia carried                out a pilot project called Green Card Self-Regulation System                using Green Card with Radio Frequency Identification in three                selected construction sites. Feedback has been positive for                construction site management and workers.                For the past three years,Malaysian’s construction         construction industry for efficient management and                      industry has brought up to 195 projects under       improving success in meeting project timescales.                      the National Key Economic Areas (NKEA) listed       From a safety aspect, protecting employees from a                 in the Economic Transformation Programme (ETP)           potentially harmful and hazardous site environment                 with a total investment of RM220 billion. These          is an important concern of businesses where                 projects are expected to contribute RM144 billion        construction accidents and injuries are an ever                 to the gross national income and create 435,000          present danger. Demonstrating compliance to                 new jobs. In 2014, the construction sector will          regulation and legislation is central to corporate                 keep the pace as the main economic driver and            governance but can consume resources and be very                 become the major contributor for the Malaysian           costly. In order to bridge efficiency and profitability                 economy.                                                 in construction, information and communications                                                                          technology (ICT) have played a crucial role in filling                        At the same time the construction industry is     the substantial gaps in the industry. One particular                 facing some of the greatest challenges presented         technology that suits the construction environment                 by the threat of global warming and environmental        is the application of Radio Frequency Identification                 damage. Regulators and, the industry itself, are         (RFID). This has the ability to address the                 driving better practices in construction to improve      construction related issues by improving the ability                 the contribution that construction makes to the          of construction management to log and monitor                 sustainability of communities and the economy at         activities on site, keeping the track of tools and                 large. Because the industry employs such large           materials, improving the supply chain and helping                 numbers of people and involves large quantities          to promote improved health and safety.                 of material, it has a large impact on the built                 environment. Any measures taken to improve the                  Construction Industry Development Board                 utilization of people, assets, and materials have a      (CIDB) Malaysia, through its research arm                 significant effect on the profitability, efficiency and  Construction Research Institute of Malaysia                 reputation of construction businesses.                   (CREAM) and using a system developed by CIDB                                                                          - ‘E-Construct’, carried out a special research                        The complexity of management of construction      programme called the Green Card Self-Regulation                 site workers and supply chains for materials             System (GCSRS), where the use of a Green Card                 has been recognized as a common hindrance in                368 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
with RFID is simulated in selected construction sites         ●● CIDB Worker Registration Numberto improve the CIDB’s services in card issuance               ●● Worker’s Nameand to see the potential of RFID implementation in            ●● IC/Passport Numberconstruction site management and workers. The                 ●● Card Expiry Dateprogramme gives an opportunity for CIDB Malaysia              ●● Category and Citizenship Informationto minimize the loophole in current practices and             ●● Trade Codeto see how the integration with RFID will benefit             ●● Trade Informationtheir service delivery and quality. On top of that,           Besides the card features, the CIDB’sthe pilot project will not only evaluate the concept   office still issues the card manually whereby anof RFID in the green card and the enhancement          officer keys in the client’s information from aof CIDB services but also, card usage will be          registration form into the computer. The processexpanded further for the benefit of construction       can be critically overloaded and troublesomeworkers and site administrators.                       when handling a large volume of registration                                                       forms. Time constraints and lack of manpower areBACKGROUND: CONVENTIONAL GREEN CARD                    other factors of concern in providing satisfactory                                                       service deliverable to the clients. Furthermore, theDuring the early stage of the Green Card, the          significant cost of maintaining the printing machinelaminated card was used by construction personnel      for the direct printing system is another issue duesince 1996. After 2001, the plastic card was           to the damage-prone printer head and the heavyintroduced by CIDB to replace the laminated card       daily printing workload.together with the improved of registration process,           At the moment, there are no specific toolscard security and durability.                          for CIDB Malaysia to collect useful data on                                                       construction workers. The current method of       The card is still lacking in terms of security  data collection is through surveys or contractorfeatures and can easily be forged by unauthorized      registration, which is usually associated withparties. This is be a big concern for enforcement      inaccurate data due to long response times andofficers since they are solely dependent on the        poor feedback from contractors and workers. Theprinted information on the card as there is no         development of the GCSRS system through thiscross-checking facility in the system database for     pilot project will integrate the RFID application intoverification purposes. Such unauthorised practices     the CIDB current system with additional informationcan easily be manipulated by certain parties           on worker mobility at construction sites.through this loophole. The current card displaysthe following details:                                                       39
INGENIEUR       Considering the factors above, there is a        about assets or resources more readily availableneed for a total revamp of the system to improvesecurity, process delivery and cost optimization        by enabling the collection and consolidationwhile incorporating new current technologypractices in the green card system.                     of information for reporting and auditing. SuchGREEN CARD: RFID TECHNOLOGY POTENTIAL &                 applications will result in improving accountabilityAPPLICATION                                                        by establishing who did what with which, where andBasically RFID is the wireless non-contact use ofradio-frequency electromagnetic fields to transfer      when. The applications of RFID specifically in thedata, for the purpose of automatically identifyingand tracking tags attached to objects. Some             construction sector are as follows:tags are powered by battery and operate over afew metres via magnetic fields and then act as a               ●● Access control to sites or areas withinpassive transponder to emit microwaves or Ultra-High-Frequency radio waves. Others use a local                      sites and monitoring security staffpower source and may operate over hundredsof metres. Unlike a barcode, the tag does not                       activities on site,necessarily need to be within line of sight of thereader, and may be embedded in the tracked                     ●● Health, safety & environmentalobject.                                                                    compliance,       The history of RFID can be traced backto early 1940s during World War II when it was                 ●● Maintenance control and management,used to identify allied and enemy aircraft. Thetechnology started to evolve and has been widely               ●● Control of the location of valuable assets,used in various applications such as:                                                               ●● Material identification and tracking, and       ●● Tracking persons and animals,       ●● Access management,                                   ●● Plant equipment tracking and control       ●● Identifying and tracking goods and                   Looking at such potential, CIDB Malaysia                                                        carried out a RFID pilot project by incorporating the            assets,                                     system into the green card infrastructure called       ●● Toll collection and contactless payment,      GCSRS. This system is an approach to install       ●● Machine readable travel documents,            RFID chips in the current CIDB’s green card that       ●● Tracking sports memorabilia to verify         is currently used by construction industry workers.                                                        Such a system allows the full benefits of a smart            authenticity, and                           communication system and provides the platform       ●● Airport baggage tracking logistics.           for online initiatives where CIDB could shift their                                                        manual form-filling to a computerised and Internet-RFID in Construction                                    based system for daily operation managementIn the construction industry, the application of RFID   with their clients.has a huge potential to be exploited. RFID tags                The current green card only displaysallow information to be read contactlessly, or written  information of workers printed on the card withoutand fixed to tools, people or materials used in the     any ‘smart’ technology embedded. GCSRSsector. As a result it is possible to track and trace   implementation, allows the RFID card to be usedindividual items through what has been termed as        in many applications similar to the Malaysian’sthe ‘Internet of things’. In term of handling site      Identity Card. The memory within the card can beworkers and resources, it can improve the quality       retrieved and stored electronically when needed byof project management by replacing manual data          using an appropriate RFID device.collection methods with automated ones which                   Furthermore, RFID card functionality can beare faster and more reliable for detail analysis.       fully utilized with the application of a new integratedFurthermore RIFD can help make information              RFID counter system that could increase the                                                        efficiency of the counter service. Instead of using                                                        a manual key-in approach when searching card                                                        data in the database, the application of a RFID                                                        scanner will speed up the search process and                                                        cut queuing times at the counter. Similarly CIDB’s                                                        enforcement teams can use a RIFD scanner during                                                        site checking. The enforcement officer just needs                                                        to bring along the RFID mobile reader (validator),                                                        which could be used to check and validate the                                                        construction personnel card instantly on site                                                        instead of using the old method of manually                                                        checking the attendance list.460 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
The other part of this programme is the                 ●● Site Reader for site contractor anduse of kiosks as one method to self-apply, renew                    workers, andand update the information of the green card. Byusing a kiosk, the site workers can update the                 ●● Validator (mobile card reader) for CIDBinformation without having to go to CIDB branches.                  Enforcement Officer.This will increase the effectiveness and usage ofthe green card. The card function is not the only       System Componentsbenefit to CIDB but it is extended to the contractorfor site project management. By installing a RFID       1. RFID integrated Green Cardsite reader, the site worker will be able to scan       The RFID smart card is a contactless card thattheir card for site record ‘in-out’ and could help the  contains an internal memory that securelysite administration monitor their workers.              manages, stores and provides data access using a                                                        Radio Frequency (RF) technology. The elements inGCSRS System Overview                                   the RFID card are the antenna, IC Chip and plasticThe GCSRS system is the integration of several          protection cover. It is an excellent privacy-enablingsystems with the GCSRS server as the database           solution for applications that need to protectbackbone and synchronized with the server               personal information and secure communicationdatabase from CIDB. The overall system overview         with a smart card. The illustration in Figure 2is illustrated in Figure 1. The GCSRS consists of:      shows the content of the card.       ●● Green Card with RFID chip for the card        2. RFID Card Processing System for the Desk/            holder,                                     Counter                                                        The system consists of new counter system and       ●● Counter System with RFID Card                 desktop personalization machine. The counter            processing capability,                      system will operate at the CIDB’s counter service       ●● Kiosk System for public access,                                                        Figure 1: GCSRS Overview                                                                                                  41
INGENIEURfor the RFID card printing and issuance for less                            4. Site RFID Readerthan five registrations. For batch processing more                          In order to extend the function of GCSRS to thethan five and up to 100 registrations at one time,                          contractor, the research project included thethere will be a desktop personalization machine                             installation of a site reader at the constructionbehind the counter to serve this purpose. The                               site. Construction personnel who have a valid RFIDsystem comprises integration hardware with                                  green card were able to flash their card at the sitespecific functions of:                                                      reader during the entrance and exit. This system                                                                            acts as an attendance recording device whereby       ●● Desktop PC – To operate and control all                           the employer can monitor construction personnel            the related equipment for card printing                         on the site. If there is an emergency, the safety            access,                                                         officer can use the data in the RIFD reader to                                                                            instantly identify any missing persons on the site       ●● Contactless Card Reader – To read or                              instead of doing this manually. In addition, the            write RFID card for the data verification            in the system,       ●● Scanner – To scan the document and            photograph during the card registration,            and       ●● RFID Card Printer – To print and encode            the RFID card.3. KioskThe kiosk system will complement the countersystem where it provides a self-service centrefor registration, renewal and information inquiryregarding the green card at anytime and anywhere.This service will enable construction personnel toacquire services related to their green card at aconvenient time. Such an initiative would reducethe workload and long queues at the servicecounter. The framework of the kiosk is illustratedin Figure 3.                                                                             Figure 2: Elements in RFID Card                                                            Success Status           CDIB                        CDIB                                                 Central Management                Current Account                                                        System                Transfer                                    Payment Request      Secured                 Money                                                            Internet                                                                             Infrastructure                                                     Payee                                                   Account  Https/VPN                               Https/VPN                                 Single Kiosk                                Multiple Array Kiosks                                                                                                               Network     Figure 3:                                              Figure 3: Kiosk System ArchitectureKiosk System Architecture462 VVOOL 5585 AJPU3RN.IEL S2–i0tJe1U3NREF2ID01R4eader                             In order to extend the function of GCSRS to the contractor, the research project                             included the installation of a site reader at the construction site. Construction                             personnel who have a valid RFID green card were able to flash their card at the site
Figure 4: RFID Card  system provides CIDB with real time monitoring                    Reader System at     of construction personnel on site on a daily or                    Construction Site    monthly basis. The site reader (Figure 4) consists                                         of:                                                ●● RFID Controller Board,                                                ●● GPRS Data Communication Modem, and                                                ●● RFID ReaderFigure 5: A Mobile                       5. Mobile RIFD Reader (Enforcement Validator)       RFID Reader                       The Mobile RFID Reader is a special mobile                                         equipment used by the enforcement unit for                                         card site checking. Normally site enforcement                                         officers ask the contractor to provide the list of                                         the site workers and from there, the enforcement                                         unit carries out a manual checking process of                                         the workers by requesting them to show their                                         green card. Apart from the checking itself, the                                         enforcement unit also has to do random site                                         visits without warning to check a certain site. With                                         the GCSRS, the enforcement unit has specific                                         target based online data from the site transmitter                                         resulting in a more efficient checking practice. The                                         card is scanned using the validator which confirms                                         card validity and ownership. The card is checked                                         using the printed information on the card itself, the                                         card database in the validator and also remotely in                                         the CIDB server.                                         6. Web Management Portal                                         The GCSRS web portal allows the data of a tagged                                         RFID card owned by a construction workers on site                                                                 to be viewed and monitored by                                                                 site administration and CIDB.                                                                 This data can be used by CIDB                                                                 for studying the mobility pattern                                                                 of construction workers. As for                                                                 the site contractor, accessibility                                                                 through the web portal allows                                                                 the employer to monitor their                                                                 worker’s attendance on site.                                                     GCSRS: PILOT PROJECT                                                     IMPLEMENTATION                    Figure 6: Web Portal Login Page  The pilot project has been                                                     evaluated from two different                                                     aspects involving management                                                     of the card issuance process                                                     and practicality at construction                                                     sites. Two CIDB offices were                                                                           43
INGENIEURselected for the project in order to simulate the       ●● Sub-Urban: Sepang, Selangornew RFID card process and issuance to the clients.           This site consists of one gate entrance andAt the same time, construction sites were also               approximately 200 site workers working atselected and their workers received new RFID card            a particular period. Most of the workers areto be used for attendance tagging.                           from Indonesia and come to the construction                                                             site by bus. The bus provides two trips at 7.00Selection of Pilot                                           a.m. and 7.30 p.m. The site’s security guard                                                             had a daily checking device during projectProject for CIDB                                             implementation. The installation involved a                                                             pole, power source cable, a reader and solarOffices                                                      panel. The power source for the reader was                                                             obtained from a solar panel installed for thisThe selection of                                             purpose.CIDB state offices                                      ●● Urban: Kuala Lumpur                                                             This site has two entrance gates where onewas based on                                                 is the worker’s main entrance and another                                                             is for the construction supply drop down.the selection of                                             They are 261 site workers currently working                                                             and the amount increases during peakconstruction sites                                           construction times. At the main entrance of                                                             the construction site there is a guard postinvolved in the pilot                                        for personnel registration when entering the                                                             site. So the placement of the site reader wasproject. Since three                                         strategically located near the guard post for the                                                             convenience of card tagging. The power sourceconstruction sites                                           for the GCSRS equipment was drawn from                                                             the electricity of guard post. The installationwere selected from                                           involved a pole, powers source cable, and a                                                             reader.Selangor,  Kuala       Figure 7: Site Reader                       Installation at Construction     ●● Remote: Jasin, MelakaLumpur and another     Site                                  The site is a new university campus in Melaka,                                                             which is built on a 86-hectare site and issite in Malacca, CIDB                                        expected to be completed within 30 months.                                                             Even though the site has one main entrance,Wilayah Persekutuan                                          the site workers live in a dormitory within the                                                             construction site. During a site inspection,was selected to cater                                        this particular site needed two site readers                                                             to allow data collection of administrative stafffor the needs of RFID card printing in Selangor              and site workers because of the geography                                                             and location of the offices.and Kuala Lumpur while CIDB Melaka will serve                                                               During the pilot project, the workers atthe selected construction site in Malacca. The          the construction sites involved in the project                                                        were required to tag their RFID card to the sitenecessary equipment to enable office personnel          reader installed at the main entrance of the                                                        site. The recorded tagged data was sent to theto print and read the RFID card was installed in        GCSRS server located at CIDB office during athe selected offices. Particularly it involved theinstallation of a new counter system and desktoppersonalization machine for each office togetherwith necessary staff training. In terms of applicationmanagement, the current procedure was stillmaintained except for the additional process forRFID card encoding or decoding. Beside the cardprinting equipment, the respective offices hada kiosk installed to allow the visitor to have alook and feel on the system including testing thesystem functionality and reliability.Selection of Pilot Project for Construction SitesThree sites were selected for the pilot projectbased on their location. The location of the siteswere chosen on the basis of urban, sub-urban andremote. Such factors gave a better understandingof the system connectivity especially when dealingwith construction sites in remote areas sincethe site reader needs an Internet connection tocommunicate with the GCSRS server. The locationof selected sites were:464 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
designated time or via a manual request through        Benefits for CIDB OperationShort-Messaging-Services (SMS). This allowed           Based on the study conducted, integration ofoptimization of the system connectivity without        RFID through GCSRS in CIDB’s operation willoverloading the bandwidth of the system from           provide a huge benefit in term of:continuous connection between the reader and           1.	 Improved service and faster card issuancethe server. Site administration was also able toview the site workers attendance data at their              – ease of new card registration and renewalrespective site by accessing the GCSRS web                  by electronic form filling and the use ofportal with the login credentials provided. This            RFID scanner to search the database.allowed site administration to view the attendance     2.	 Simplified registration and renewalof their workers for their daily management and             process - promote self-registration throughmonitoring purposes. By using a web management              a kiosk instead of going to the counter.application, the histories of their workers was        3.	 Huge reduction in workload and manpowerrecorded (time, date, site and etc.) on a daily             compared with the current conventionalbasis.                                                      system for green card operation.                                                       4.	 Reduce material and resources – the RFIDFEEDBACK ON THE GCSRS SYSTEM                                card is reusable and has a long lifespan. It                                                            will reduce the need to print new cards forData obtained through portal monitoring gave an             renewal and subsequently reduce printingoverview of the system’s connectivity and reliability       maintenance costs.by ensuring the connection between the site reader     5.	 Improvement of enforcement work - moreand GCSRS server. However the perception of the             site visits and checking with a mobileuser, especially the perspective of CIDB officers,          reader will validate a worker’s green cardcontractors and site workers was still needed.              in less than a minute.Therefore site interviews and surveys were carried     6.	 Improvement on card security level andout to complete the feedback on the system.                 minimizing card forgery – A green card withThe interviews were conducted with various CIDB             an embedded RFID is more secure anddepartments and the respective construction                 provides an added layer of security.sites. Additionally, survey forms were distributedat the construction sites to the administrative staff  Benefits for Site Management & Workersand the site workers.                                  Deployments of RFID based systems at the                                                       pilot construction sites have provided the       The interviews conducted with CIDB              following advantages:personnel were generally about the current system      1.	 More efficient recording of workers’practice and how the new system implementationmight improve their daily work schedule dependant           attendance – workers just need to flashon the functions of their respective department.            the RFID card on the reader during into orWith the introduction of the new system, the                out of the site and reduces queuing time.pilot project looked into human capacity and           2.	 Reduced payroll cost – RFID tagging canadaptation and possible enhancement of daily                automate data collection of attendance andwork. As for the construction sites, the feedback           hours worked, thus saving administrativewas based on interviews with representatives from           costs of time keeping and security staff.administration and the survey forms given to the       3.	 More systematic monitoring of workers bysite workers to provide a better overall picture of         site administration – simplified traceabilitythe newly implemented system. The data gathered             of headcount during emergency cases.was mainly focused on the hardware of the system       4.	 The functionality of the card can bereliability at the construction site and also looking       extended to workers’ benefits - more value-at the contractor’s perspective of the RFID card            added features such as salary payment,system as a whole.                                          Touch ‘n’ Go, banking services, and many                                                            more are possible.                                                       45
INGENIEURRECOMMENDATION & SUMMARY                                       workers, the approach should be more top-                                                               down where the site management needs toGCSRS is one of the approaches for the CIDB                    enforce it.to move from a conventional manually operated             ●● Site location and geography factor should bemethod to an online system. It provides added                  carefully considered for site reader placementvalue to the current services without ignoring the             and also the need for multiple entry sitebenefits to the contractor. Such system is in line             requirements.with Government initiatives in promoting paperless,       ●● System design improvement in term offaster and efficient delivery.                                 hardware and user-interactivity for better                                                               application at site condition.       Based on the feedback received from the            ●● The kiosk function needs to include moreresearch, GCSRS will bring more services and                   functionality and consideration for multi-process enhancement to the CIDB. With the                      language or voice enabled-command.inclusion of RFID in the card, the registration andrenewal process has been simplified by moving                    In order for RFID applications in thethe data key-in process to the applicant side and         construction industry to be sustainable and tohence will significantly reduce the manpower in           increase the level of acceptance among theprocessing forms. Furthermore the integration of          industry players, the following factors need to bekiosks will provide a new platform to the client for      considered:self registration and renewal at a convenient time        ●● Develop a module of best practice for RFIDand allow greater future interactivity for the cardholder. As for the mobile reader implementation,               application in the construction industry,the equipment will provide more efficient operating       ●● Increase the level of expertise in RFID,procedures for the enforcement officers when              ●● Improve the scope and effectiveness ofconducting construction site checking andconsequently minimize the fraudulent card issue.               standardization, and                                                          ●● Foster a culture of innovation with respect to       The pilot implementation of GCSRS hasreceived positive responses and feedback from                  the use of RFID.the site contractors. The integration of RFID, card              GCSRS has great potential and benefit bothand site reader allows for proper and better sitemanagement in term of monitoring site workers.            for CIDB Malaysia and contractors. It will be theBased on the data collected from the portal, the          key to the future gateway in transforming theconnectivity between far-reach site and GCSRS             landscape of the construction industry in parallelserver is not a major issue at all. In term of security,  with the evolution of ICT.the safety of the equipment is guaranteed and freefrom vandalism with continuous monitoring from             ACKNOWLEDGEMENTthe site management.                                       The authors would like to express their gratitude                                                           to all respective parties who contributed their       Further recommendations made during the             time and effort in developing and providingstudy include:                                             feedback during the pilot project especially to●● Online payment mechanism through web or                 Bahagian Pengurusan Maklumat & Bahagian                                                           Latihan Industri, CIDB Malaysia, CIDB Wilayah     kiosk will promote green card self-registration       Persekutuan and CIDB E-Construct Sdn Bhd.     and self-renewal. This will reduce substantial     workload on counter staff especially data key-       REFERENCES     in and hence increase efficiency.●● More service integration with other Government         Final R&D Report – Green Card Self-Regulation     agencies to add more value to the RFID card.         System (GCSRS)●● Site management is fully supporting the use     of GCSRS system. However the system needs            CoreRFID (2009), Construction & RFID: The     to be more adaptable for site management             ROI [White Paper]. Retrieved from http://www.     attendance.                                          corerfid.com/Files/White%20Papers/013%20●● To increase card tagging among the site                Construction%20and%20RFID%20-%20The%20                                                          ROI%20V2.pdf466 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
INNOVATION IN ELECTRICITY                                                                                   PROJECT REPORTSUPPLY VALUE CHAIN:SMART GRIDBy Dr Ir. Syed Ahmad Fuad Syed Abdul Hamid,Dr Leong Yow Peng & Ir. Loo Kok Seng,Tenaga Nasional BerhadSmart Grid is an integration of various tools and technologiesi.e. automation and ICT infrastructure to enable the grid tooperate more intelligently, efficiently and reliably. It alsooffers two-way communication between the utility andconsumers. Tenaga Nasional Bhd has taken steps towardimplementing Smart Grid since 2010.The urge for utilities to modernize their energy      necessary for a number of new technology-driven       networks is fast becoming evident nowadays.    energy alternatives, emission reductions, supply       The challenges of meeting growing demand       and demand side management capabilities andfor electricity and environmental concerns are        encourages energy efficiency by providing real-timeplacing increasing pressure on the infrastructure     energy usage data to customers.of most utilities. The prevailing design philosophyfor the electricity grid is a legacy from a period    SMART GRID IN TNBwhen energy was relatively cheap and plentiful        Presently, most developed countries notablywhile meeting the rising demand was the leading       United States, Europe, Australia, Japan, Korea anddriver. The energy industry is now at the point of    Singapore have embarked on Smart Grid technologytransition into a new era where clean energy will     spurred by the full support from Government bodiesbe at a premium, networks need to be flexible to      as well as private sector organisations. Meanwhile,incorporate customers’ demand for greater insight     developing nations such as Malaysia are stilland control over their own consumption and the        expanding their grids and gradually embracing thisadvent of new low-carbon technologies. Inevitably,    intelligent technology. The concept of Smart Gridutilities need to search for an intelligent electric  envisioned by Tenaga Nasional Berhad (TNB) iseco-system that can handle these challenges in a      well illustrated in Figure 2.0 below which has thesustainable, reliable and economic way.               following capabilities:       Smart Grid is the evolution of current                ●● Delivering energy more efficiently andelectrical grid, using new technologies to optimize               reliably,the conservation and delivery of power. Itempowers customers by creating the foundation                ●● Providing the capacity to integrate more                                                                  renewable energy into existing networks,                                                      47
INGENIEUR       ●● Enabling customers to have greater           acceptability of renewable energies and energy            control of their usage pattern and         storage systems. It can also provide high quality            conservation,                              electricity to customers through demand side                                                       management and by improving the power system       ●● Having considerable capacity to reduce       stability with data gathered from many sensors, not            global carbon emissions,                   to mention its ability to predict and deal with failures.       ●● Providing the ability to manage increasing          TNB has established the delineations of            numbers of electric vehicles and charging  Smart Grid as “upgrading the capability of the            stations, and                              existing electric power grid by deploying more                                                       automation and ICT technologies to enable the       ●● Simulating an array of new business          grid to operate more efficiently, reliably and offer            models in the energy sector.               additional services to consumers to save money                                                       and reduce CO2 emissions”.Definition of Smart GridThere are various definitions of Smart Grid in         Smart Grid Schemes in TNBthe literature, for example, Korean Electric Power     Leveraging on the integration of automation,Corporation (KEPCO) defines Smart Grid as an           technology, communication and IT applicationsintelligent power system that integrates existing      on existing grid network, TNB envisions havinggeneration, transmission and distribution systems      a smarter grid beyond 2020 which will have thewith information communications technology (ICT)       following schemes:which enhances the efficiency of the energy supply,stabilizes the power system and increases the468 VVOOL 5585 AJPURNIEL 2–0J1U3NE 2014
                                
                                
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