SWITCH ON TO AWARD WINNING SERVICE Discover the LEW difference at one of the UK’s leading independent electrical wholesalers
Hello and welcome LEW Electrical Distributors was formed in 1993. skill of our staff who share a common goal of Then trading as Lincs Electrical Wholesalers providing the best possible service that our Ltd we occupied a small unit in Gainsborough, customers can rely on. We have captivated this Lincolnshire, where we sold to the trade across goal in our company mission statement. North Lincolnshire and parts of Yorkshire. “To offer customers the best possible service, Having had several years working as an product choices, quality and value.” electrician I took over the management of LEW in 1995. I entered the wholesale industry with an Looking to the future we are continuing to appreciation for service and an understanding improve and develop our service offering with of the important role that wholesalers play modern solutions to support the trade. Whether in the supply of products and services for that is access to product, services or training, electricians and contractors. we are committed to providing industry leading solutions that add value to you. We look forward Providing an expert service that our customers to working with you and your business both could rely on was, as it remains to be, the now and in the future. mission of LEW. When starting out we made sure to only establish close relationships with suppliers who shared this passion for service and quality, and we have remained committed to this throughout the last 25 years. With branches now located throughout Andy Johnson Yorkshire, East Midlands and the North West, Managing Director we have grown to become one of the leading independent electrical wholesalers in the UK. This has been achieved by the hard work and To offer customers the best possible service, product choices, quality and value. LEW Mission Statement To be the leading electrical wholesaler in the UK LEW Vision Statement 2 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
WE’RE HERE TO HELP At LEW we have over 130 team members who are here to help. When you open an LEW account you’ll have a dedicated account manager who’ll ensure your requirements, orders and anything else is dealt with, meaning less hassle and one friendly point of contact. Leading our teams is our senior management. With years of experience in wholesaling, they’ll ensure an efficient, reliable and secure service for you. Bruno Hickson Jamie Ring Lee Martin Operations Director Finance Director Purchasing Director Nicholas Fisher Paul Toomey Scott Berry HR Manager Group Manager Group Manager Josh Johnson Dean Wilsher Kieran Johnson Group Manager Group Manager Digital Manager SAY HELLO TO YOUR LOCAL BRANCH TEAM ONLINE All of our branches are staffed by helpful expert teams. You can find your local branch and meet the team there on our website www.lewelectrical.co.uk/branches FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 3
SWITCH ON TO AWARD WINNING SERVICE Customer service is at the forefront of LEW and we pride ourselves on being able to offer a wide range of services to improve our customers experience. We are more than just a trade counter and you can find complimentary services which make the difference. Our hard work has been recognised with national awards and also by our customers with our Rated Excellent review rating on Trustpilot. A DEDICATED ACCOUNT £3.5M WORTH OF STOCK ACCESS TO 250+ 1000s OF PRODUCTS MANAGER TO HELP WITH WITH OVERNIGHT INTER- ElectraCentre BRANCHES FROM THE LEADING YOUR REQUIREMENTS BRANCH DELIVERY NATIONWIDE BRANDS 24/7 ONLINE ACCOUNT FREE LOCAL DELIVERY AT FLEXIBLE CREDIT TERMS ACCESS TO FREE MANAGEMENT AND EVERY BRANCH WITH OUR AND A DEDICATED TRAINING EVENTS AND PRODUCT ORDERING ACCOUNTS TEAM OWN LOCAL FLEET DESIGN SERVICES We’re here to help, so all of our services are available to all customers regardless of size or spend. ORDERING WITH LEW IS EASY IN-BRANCH OVER THE PHONE ONLINE & THE APP Branches are open 6 days a Call your local branch and order Order 24hrs a day online or via week and have 1000s products ahead, you can collect in as the LEW app. You can save your in stock with free local delivery. little as 30 minutes time. favourite products and see live stock for Click & Collect 4 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
BURY LEEDS DONCASTER HULL WARRINGTON WAKEFIELD GRIMSBY BARNSLEY SHEFFIELD GAINSBOROUGH LINCOLN MANSFIELD ACCESS TO A FURTHER 250+ LEICESTER LOCATIONS NATIONWIDE As members of ElectraCentre this allows you to access 250+ member locations and stock by using your LEW as normal, great for when you are working away from your local branch 13 BRANCHES WITH LOCAL EXPERTISE Barnsley NEWLY EXPANDED Bury Doncaster Gainsborough Unit 6 Hardman Street 13 Merchants Way Units 12 - 14 Cannon Way Bury Doncaster Willoughby Street Barugh Green Greater Manchester DN2 4BH Gainsborough S75 1JU BL9 5AA DN21 1JJ 01302 342 266 01226 380 962 01617 977 833 01427 611 661 Grimsby Hull Leeds Leicester NEW BRANCH Celtic Place Unit 3 Stonetec Park Unit E3 Unit 2 Athena Drive Stoneferry Road Copley Hill Trading Estate Blaby Business Park Grimsby Hull Whitehall Road Lutterworth Road DN31 2UE HU8 8DA LS12 1HE LE8 4BY 01472 353 352 01482 228 226 0113 243 4683 01162 963 514 Lincoln NEWLY EXPANDED Mansfield Sheffield Wakefield Units 9 & 10 Unit 13, Block 24 Unit 4 Unit 2A Earlsfield Close Old Mill Industrial Estate Savile Business Park Roundwood Industrial Est Sadler Road Woodhouse Attercliffe Road Ossett LN6 3RT NG19 9BQ S4 7WW WF5 9SQ 01522 690 574 01623 345 780 01142 759 379 01924 600 120 Warrington NEW BRANCH CHECK ONLINE FOR OPENING TIMES AND NEW BRANCHES Unit 42 Gateway 49 Trade Park You will always find a helpful team in our branches, with trained staff and Kerfoot Street award winning customer service. You can also enjoy our complimentary WA2 8NT Wi-Fi, parking and a free tea or coffee whenever you visit. 01925 648 900 FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 5
THE LEW DIFFERENCE LEW has been a family business since day one. Our history OUR COMPANY shows how our commitment to HISTORY delivering the best service has provided us the growth to serve more customers and provide an even better experience. 1993 2000 2004 LEW join AWEBB one of LEW join the EDA - Electrical the UK’s biggest buying Distributors Association, working consortiums to improve the industry LEW was founded in 2002 2005 1993 with current MD Andy taking over the Our 2nd branch opened in Our 3rd branch Grimsby, still in it’s original opened in reigns in 1995 location on Athena Drive Doncaster 1993 The first branch was on Pillared House Lane in Gainsborough (500 yards from our current branch). 2017 2017 2018 We rebranded to LEW Electrical Our 11th branch in LEW wins Electrical Distributors, to reflect our wide Wakefield opened, Wholesaler of the Year and expanding coverage network our 5th in Yorkshire at the EW awards 2017 2017 2019 Our 10th branch opened Our mobile app launched, LEW becomes in Mansfield, serving the allowing customers to order 24/7 ISO 9001 accredited Nottinghamshire area and Click & Collect in branch 6 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
2006 2011 2014 2016 LEW wins AWEBB Member Our 5th branch LEW Opended our first Our 9th branch of the year for the frist opened in Lincoln branch in the North West opened in Leeds (but not last) time in Bury, Manchester 2010 2012 2015 LEW turns over £10m and Our 6th branch opened in Our 8th branch opened in we opened our 4th branch Hull, LEW now serves both Sheffield, further serving in Barnsley sides of the Humber South Yorkshire 2018 2019 2020 LOOKING AHEAD LEW wins AWEBB Our second branch Our 13th branch opens in member of the year for opened in the North Leicester, further expanding LEW growth the 10th consecutive year West in Warrington our East Midlands coverage continues with new branches and a brand 2019 2020 new online ordering website & app. We tripled LEW wins Electrical the size of our Wholesaler of the Year Barnsley branch at the EW awards FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 7
THE LEW DIFFERENCE HIGH LEVEL OF INDUSTRY TRAINING FOR OUR STAFF EXPERT RECOGNISED BY INDUSTRY CUSTOMER ORGANISATIONS SERVICE SUPPORT FROM YOUR PERSONAL ACCOUNT MANAGER Customer service is at the forefront of LEW. We recognise the value of service in our industry and the importance in establishing strong working relationships that our customers can rely on. Did you know that 1 in 5 of our customers found out about us through a recommendation from a friend or colleague? We provide industry-leading solutions you and your business can trust; delivering the best possible service built not only on competitive pricing, but on reliability and performance. At the 2018 and 2020 Electrical Wholesaler awards we were awarded Best Wholesaler for our category (6-25 Branches) with one of our branch managers, Russell Barrett, named Branch Manager of the Year in 2018! We have also been awarded the AWEBB Member of the year every year since 2009. We’ve also been recognised by the London Stock Exchange Group as one of the 1000 Companies to Inspire Britain. 8 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
THE LEW DIFFERENCE INDUSTRY BUYING GROUPS THAT ADD VALUE As members of AWEBB we benefit from the increased FURTHER ACCESS TO £600,00 purchasing power and collective representation of one WORTH OF STOCKED ITEMS of the industry’s leading independent COMPETITIVE PRICING WHILE buying consortiums. KEEPING OUR INDEPENDENT SERVICE & VALUES We take advantage of AWEBB’s bulk pricing agreements 250+ ElectraCentre BRANCHES and strengthened relationships with key supplier ACROSS UK & IRELAND partners to help improve our complete service offering. This allows us to maintain our core values and services as an independent wholesaler whilst operating with the purchasing power and infrastructure recognisable of a national organisation. We also have access to an additional 10,000 sq. ft of storage facility and £600,000 of stock as part of the ElectraCentre Distribution network. ElectraCentre Distribution is exclusive to AWEBB members, helping us improve access to stock-holdings, reduce delivery times, and leverage purchasing power. FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 9
STOCKING LEADING BRANDS PLUS 1000s MORE 10 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
THE LEW DIFFERENCE STOCK INVESTMENT IN LEADING BRANDS & PRODUCTS We have invested in over £3.5 million worth of stock We have made sure to only establish close across our branch network. Working with some relationships with suppliers who share our passion of the biggest manufacturers in the industry, our for quality products and service. So, when ordering comprehensive stock range meets the needs and from LEW, you know you are purchasing quality demands of our customers. products at a competitive price. From market-leading distribution and circuit We stock the essential ranges in cable and cable protection compliant to the latest regulations, to management, distribution, lighting, wiring quality wiring accessories and an extensive range of accessories, fire and security, heating, and lighting solutions, our complete stock profile makes ventilation. And working closely with key supplier us one of the most reliable independent wholesalers partners we can ensure a quick turnaround on job in the UK. specific products to meet your requirements. FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 11
THE LEW DIFFERENCE LARGE WAREHOUSE AND ESSENTIAL RANGES IN STOCK PRODUCTS AT EVERY BRANCH WHEN & WHERE RELIABLE DELIVERY NETWORK YOU NEED THEM WITH LEW VANS ON THE ROAD INTER-BRANCH DELIVERY Choose from over 10,000 stocked products with a range NETWORK TO GET THE of delivery options to suit. Whether same day, next day, STOCK CLOSER TO YOU local or national, we operate a reliable delivery service to ensure you have the easiest access to our products no matter where or when you work. Our inter-branch link van service provides next day delivery on over £3.5million worth of stock from across our branch network. This means that if a product isn’t readily available in your local LEW branch, but is in stock in another, our link van can deliver this product overnight ready for collection or delivery. 1122 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
THE LEW DIFFERENCE HELPING DEVELOP OUR TEAMS & CUSTOMERS We understand how important it is to stay up to 4 PURPOSE BUILT TRAINING date with changes both in the industry and market. CENTRES ACROSS LEW We recognise a responsibility to provide access to COMPLIMENTARY TRAINING industry training to help keep customers current and ON A RANGE OF TOPICS forward thinking, whilst maintaining best practice and INDUSTRY RECOGNISED knowledge of regulatory changes and new products. AWARDS AND QUALIFICATIONS We currently have four LEW Training Centres located in Gainsborough, Grimsby, Barnsley and Bury. These provide easy access to training and business development opportunities, and are available to use for your own training and meetings as and when required. LEW Training Centres are central to the training and development of our own employees, which ensure that we can deliver an efficient, reliable and expert service for you. FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 13
THE LEW DIFFERENCE VIEW AND DOWNLOAD YOUR INVOICES, STATEMENTS AND ACCOUNT PAYMENTS ONLINE MANAGEMENT GET YOUR DOCUMENTS MADE EASY CONVENIENTLY BY EMAIL YOU CAN ALSO REQUEST ANY Our online accounts portal allows you to view invoices, PAPERWORK IN BRANCH statements and payments online. Access to your account portal will ensure you have complete control and traceability over your LEW account. You can view all important documentation related to your account, with information provided on balance, credit and payment history. All accounts have access to online account management. Your invoices and other documents are also conviently emailed to you. Reducing the time it takes to receive important documents and paperwork. OUR WEBSITE IS HOME TO THE LATEST NEWS, FREE CONTENT AND BUSINESS ADVICE As well as the latest branch information, you can find industry news, product guides and our quarterly magazine all online for free. It is also home to our Business Hub providing free industry specific business advice. Visit - www.lewelectrical.co.uk 14 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
THE LEW DIFFERENCE ORDER OVER 10,000+ PRODUCTS ONLINE ORDER ONLINE AND ON THE GO CHECK STOCK AND CLICK & 24/7 COLLECT FROM ANY BRANCH Our online ordering platform is specifically designed to let SAVE SHOPPING LISTS AND you order when and where you want. Available on mobile FAVOURITE PRODUCTS devices through the Apple App Store on iPhone and Google Play store on Andriod, and on desktop through our AVAIABLE TO DOWNLOAD ON website, our online ordering platform and Click & Collect app can save you time and money. You can view prices and stock availability across our branches, create shopping lists for quick and easy repeat ordering, and organise your account how you like it by saving favourite products. It allows you to order outside of normal working hours and provides an alternative to ordering over the phone, email, or in-branch. FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 15
THE LEW DIFFERENCE £15K TOTAL RAISED SINCE 2018 FOR THE ELECTRICAL SUPPORTING INDUSTRIES CHARITY OUR INDUSTRY & EMPOWERING STAFF TO COMMUNITIES RAISE FUNDS FOR CHARITIES & CAUSES ACROSS THE UK Our community and charity commitments provide FREE QUARTERLY valuable opportunities for us to give back to the MAGAZINE FOR CUSTOMERS communities of our branches and make real world HIGHLIGHTING OUR WORK impacts to individuals both inside and outside our industry. Since 2018 we have pledged an annual fundraising target of £5000 to the Electrical Industries Charity. The Electrical Industries Charity is the trade charity for the energy and electrical sectors, delivering high-impact well-being services to individuals and families working in these industries. We promote action in the community through sponsoring local initiatives like Circus Starr in Doncaster, When You Wish Upon a Star in Nottingham, and Viking FM’s Mission Christmas in Hull. We’re also proud supporters of both upcoming and world-class motorsport teams and athletes in the world. 16 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
Our Doncaster branch are sponsors of Sheffield Steelers, one of Yorkshires most exciting sports teams. We are proud Our Grimsby branch sponsors of the supported BBCs DIY Birchill Racing - TT S.O.S by donating and word sidecar electrical goods racing champions. alongside our Our Barnsley team customers. conquered the Three Peaks to raise funds Our Sheffield branch for a local hospice sponsor Hallam F.C. and the EIC charity. and their charity Our Hull branch games. Playing at with a haul of the worlds oldest donated toys for football ground. disadvantaged children as part of We are proud Mission Christmas. sponsors of Peter Hickman one of the UK’s leading British Super Bike riders and TT lap record holder. Steve our Senior Buyer helped introduce AED livesaving equipment for public use at every branch. Dean our Group Manager ran the 2019 London Marathon and raised £2,500 for the EIC charity. FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 17
ORDERING AND TRADING WITH LEW IS EASY With our extensive coverage network across the north, £3.5m stock investment, 1000s of in stock products and quick delivery options. Opening an LEW account is the best way to get the most from LEW and start benefiting from our award winning service. You can open an account in multiple convenient ways, and we have a dedicated accounts team ready to help if you need it. IN BRANCH Sit down with a cuppa and fill out an application with help from our friendly team. OVER THE PHONE Call your local branch or account manager and we will get you going over the phone. 24/7 ONLINE Visit our website and complete our easy online application form on any device. Our teams in branch are here to help. From helping source the products you need, arranging orders, scheduling a delivery and any post purchase support. Your account manager will be there to help you no matter what you might need and contactable on email or over the phone. And if you need further help our open policy means you can contact management direct should you ever need to do so. 18 OPEN A LEW ACCOUNT ONLINE www.lewelectrical.co.uk OR VISIT OR CALL YOUR LOCAL BRANCH
OUR MISSION STATEMENT To offer customers the best possible service, product choices, quality and value. LEW VISION STATEMENT To be the leading electrical wholesaler in the UK FIND YOUR LOCAL BRANCH ONLINE www.lewelectrical.co.uk fb.com/leweletrical @lewelectrical lew-electrical-distributors 19
WHAT PEOPLE ARE SAYING ABOUT LEW ‘Use thees guys every day, ‘We have dealt with LEW for ‘Always a friendly welcome fantastic service great prices a number of years and have and eager to help. Nothing highly recommended’ always found them to be a is ever too much trouble. great company to deal with. Cannot rate highly enough.’ Paul Prices are always fair and the service very good.’ Ian Clarke ‘Friendly service, keen pricing and reliable deliveries. No Steven Edgeley ‘I simply wouldn’t use anyone complaints!’ else unless I had to. Fair ‘Great Company, good to deal prices, helpful and available.’ Reece with and they go beyond normal customer service.’ Leslie Mark Trueman ‘Very efficient and helpful A1 Locksmiths, Plumbing & across all aspects of M J QUICKFALL BUILDERS Electrical Services enquiries.’ ‘Great structured business ‘Everything you’d want John from the top to the lads from a Wholesaler. Great on the shop floor. If your stock, great staff and ‘Reliable, Honest, friendly considering an account I great customer service. and professional service’ would highly recommend.’ Always happy to go above and beyond. No Paul Ben Duffield, Director complaints at all.’ Alben Electrical Services Ltd Samm See more reviews online - uk.trustpilot.com/review/www.lewelectrical.co.uk Lincs Electrical Wholesalers Ltd T/A LEW Electrical Distributors | Registered in England No: 02262735 | VAT No. 613 8052 62 Unit 16, Primrose Street, Gainsborough, Lincolnshire, DN21 1HU All content correct at time of distribution.
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