The Signature Services GuaranteeWhen you choose a Signature Retirement Living community,you are assured of an industry-leading set of programs andservices that are comfortably consistent and notably superior. That is our guarantee . That is our Signature.
SIGNATURE VIBE™At Signature Retirement Living, we believethat enjoying life is what Vibrant Seniors Livingshould be all about. That’s why we hire onlythe best people – people who truly care aboutseniors and understand their needs. We striveto create a positive, caring, fun, safe workplacewhere employees feel pride in their work andare committed to delivering the highest qualitycustomer service. We believe vibrant employeesequals a vibrant resident experience.
re TE™re SignatureVEL™ SAFE™re SIGNATURE SAFE™ET™ Ensuring your personal security is our priority at every SignaCtuLrAeIRRHetILirLeSment Living property. • Registered nursing staff in the building 24 hours/ day, 7 days/week • The security of 24-hour video surveillance of the building • Complete fire protection with regular fire safety exercises • Grab bars in all washrooms • Concierge on-site for a minimum of 10 hours/day • Individually coded locking system for each suite • Sprinklers throughout building, including all suites
DINING™Signature CARE™SignatureSIGNATURE CARE™At Signature Retirement Living, you are‘part of the faCmLiElyA’.N™It is our commitment toprovide emotional, spiritual and physicalSignaturesupport, backed by strong communicationwith residents, families, community partnersand liaisons. We offer ‘personalized’ care andour staff work toDRaInVtEic™ipate residents’ needs.• Registered nursing staff in the building 24Signaturehours/day, 7 days/week• Building-wide emergency response system• Co-ordination of oFuItXs™ide care services welcome• “Aging in place” supports• Commitment to resident and family educationSignature• Customized care plan for every individual• Follow provincial licensing* standards CONCIERGE™Signature RESPITE™Signature Signature TRAVEL™ SAFE™ CLAIR HILLSSignature GOURMET™*In provinces where licensing standards exist
Signature Signature TRAVEL™ SAFE™ CLAIR HILLSSignature GOURMET™SIGNATURE GOURMET™Every meal in a Signature Retirement Livingproperty is a memorable dining experience.Our fresh, delicious dishes, prepared by ourCertified Chefs with creativity and passion willexceed your expectations, one plate at a time.• Kitchens managed by certified Red Seal Chefs• Open seating• Flexible meal times• Homemade food• White linen service• Room service options• Choice/flexibility/diversity• Private dining room for special occasions• Family/guests always welcome
CARE™Signature CLEAN™SignatureSIGNATURE CLEAN™We do the cleaning so you don’t have to! In fact,we also do windDoRwIVs,Em™ ow the grass and shovelthe snow. Washrooms and other high contactsurfaces are disinfected regularly, and we alsoSignatureprovide complete personalized housekeepingand laundry services.• Friendly, courteouFIsXs™taff/housekeepers• Continuous updating of staff trainingSignature• Regular comprehensive health inspections• A variety of housekeeping options are available CONCIERGE™Signature RESPITE™Signature Signature TRAVEL™ SAFE™ CLAIR HILLSSignature GOURMET™
FIX™Signature CONCIERGE™SIGNATURE CONCIERGE™SignatureEvery Signature Retirement Living propertyincludes the sReErSvPicIeTEo™f our personable, helpfuland willing Signature Concierge who will go‘above and beyond’ for you.Signature• ProfessionalSignature• DependablTeRAVEL™ SAFE™• Caring• ReliableSignature• Knowledgeable• Available tGoOyUoRuMaEmT™inimum of 10 hours pCeLrAdIaRyHILLS
Signature FIX™SIGNATURE FIX™SignatureWhen you choose Signature Retirement Living,you can leCaOveNCtIhEeRGreE™pairs to our friendly, fast,efficient staff. Whether interior or exteriorcommon or in-suite areas, all repairs areSignatureaddressed in a timely manner.• The reassurRaEnScPeIToEf ™24-hour emergency power• We only work with qualified and secured trade contractorsSignature Signature• We fix it until it’s right! SAFE™TRAVEL™Signature CLAIR HILLS GOURMET™
Signature CLUBfit™SignatureSIGNATURE CLUBFIT™Our specially designed fitness program wascreated just foDrINoINuGr™Signature residents. It’sthe perfect way to maintain and improveSignatureyour health and wellness and discover newrelationships - one push-up at a time. It’s justan elevator rideCaAwRaEy™!• Qualified staff and instructorsSignature• Designed specifically for seniors• New experiences through diverse exercise clasCsLeEsAN™• Guaranteed fun!Signature DRIVE™Signature FIX™Signature CONCIERGE™Signature RESPITE™Signature SignatureTRAVEL™ SAFE™
CONCIERGE™Signature RESPITE™SIGNATURE RESPITE™SignatureRecuperate and rejuvenate with SignaStAuFrEe™SignatureRetirement LivTinRgA*V. ELLe™t our team of experiencedSignaturecaring professionals meet your personal needsand considerations. Our furnished suites, with cableTV and telephone, feature above standard widerdoorways anGdOlaUrRgMeEbTa™throoms to accommCLoAdIaRteHILLSspecialty needs.• Registered nursing staff in the building 24 hours/day, 7 days/week• Building-wide emergency response system• Therapeutic spa bath and shower room• Relaxing lounge, amenities, activity and social programs• Medication administration• Bathing assistance• Personal laundry• Three taste-tempting meals per day• Provincial Healthcare services welcome• Daily rates available• Family/guests always welcome• Flexible meal times*Services may vary by location
CLEAN™Signature DRIVE™SIGNATURE DRIVE™SignatureOur Bus or Luxury Sedan provides convenient,experienced personable door - to - door service. FIX™• Your driver will be courteous and on time• Your vehicle will be »» SafeSignature»» Clean »» M aCiOntNaCinIEeRdGE™ »» InsuredSignature• Your door will be opened for you RESPITE™Signature Signature TRAVEL™ SAFE™ CLAIR HILLSSignature GOURMET™
RESPITE™Signature Signature TRAVEL™ SAFE™SignatureSIGNATURE TRAVEL™Every SignaGtuOrUeRRMeEtTir™ement Living residCeLAntIRisHILLSwelcome to stay at any Signature property atno cost whenever they travel*.*Subject to availability
OUR SIGNATURE VALUES We value each and every Signature resident and share a common goal - to satisfy their needs and enrich their experiences. We are a Team - we act with integrity and each of us is accountable for personal and organizational success. We are here to make a positive difference in the community we all share. We are committed to creating positive change, bringing energy and enthusiasm to everything we do.
www.SignatureRetirementLiving.com
OUR SIGNATURE MISSION To establish Signature Retirement Living as Canada’s leading purveyor of retirement lifestyles where our residents receive unmatched choice and an enviable level of service in a positive, vibrant and caring environment. To learn more about all Signature Retirement Properties across Canada visit:www.SignatureRetirementLiving.com
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