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Page 405 Index. Bold type denotes main entries. A Advisory, Conciliation and Arbitration Service (ACAS) 244, 302, 306, 307, 315, 321, 338 AEEU 351 AIDS 149–50, 159, 191 alcohol abuse 146 appraisal, employee 167, 214, 220, 223, 336, 371 arbitration 356 assessment centres 206 Atkinson, J. 82, 83 Australia 352, 355 autonomy 108, 172, 305, 109 B Bain, G. 345, 348 bargaining see collective bargaining Batstone, E. 305, 317, 319, 326 Beer, M. 4, 19, 47, 60, 100, 133, 238, 267, 300, 306 Behaviourally Anchored Rating Scales (BARS) 232 246 benefits 241, 263

Boxall, P. 5, 16, 45, 48, 50, 54 Braverman, H. 12, 87, 103 briefing groups 302, 315 C cafeteria benefits programmes 263 Canada 30, 51, 54, 61, 63, 74, 133, 140, 144, 147, 150, 242, 258, 320, 335, 344, 346, 347, 355, 361 career management 179, 183 cellular technology 110, 114, 360; see also self-managed teams Champy, J. 28, 55, 83, 88, 100, 119, 361 Child, J. 42, 337 China 373 Clegg, H. 8, 345 Clinton, President (US) 143 closed shop 90, 349 collective bargaining 84, 243, 302–3, 322, 354, 372 collectivism 23, 59, 94, 341 commitment, employee 19, 21–2, 58, 59, 60, 63, 85, 100, 133, 190, 194, 275, 305, 335, 357–8 compensation see reward system competencies 53–4, 184–5, 206, 274 computer-controlled autonomy 28, 116 Confederation of British Industry (CBI) 91, 306, 314

conflict 8, 16, 58, 59, 115, 142, 239, 306, 340, 352; see also strikes control 12, 23, 28, 110, 116, 120, 214, 219, 223, 305, 306, 357, 360 cooperation, employee, 6, 85, 115, 362 core workers 58, 82, 83 culture, organisation 30, 93 D Daniel, W. 316, 318 decentralization 20, 243, 356 Denmark 87, 347 dependency relations 28, 115 derecognition 338, 349 deskilling 120, 176 Devanna, M. 18, 26, 47–8 disability 191 discrimination 191, 266 Donovan Report 8, 334, 337, 368 E Employment Act 1980 89 Employment Act 1982 89, 300 Employment Act 1988 89 Employment Act 1990 89–90

Employment Protection (Consolidation) Act 1978 89, 300 empowerment, employee 58, 302, 303, 305; see also autonomy Equal Pay Act 1970 8, 263 equity, pay 264, 265–7

Page 406 European Union 74, 81, 91, 128, 138, 139, 143, 258, 265, 303, 334, 338, 345, 363, 370 European Works Councils 91, 303, 372 F. Factory Acts 136 Finland 87, 347, 355 flexibility of labour 22, 58, 82, 114, 176, 177, 195, 242, 275, 360, 362 flexible specialization 81, 83 Fordism 83, 100, 104, 114 Foucault, M. 28 France 82, 138, 346, 355 G Germany 77–8, 82, 110, 117, 138, 346, 347, 355 globalization 75, 82, 102, 345, 357 group technology see cellular technology Guest, D. 4, 20, 23, 26, 47, 58, 62, 100, 173, 190, 275, 300, 324, 344, 357, 359, 368 H Hammer, M. 55, 100, 118, 174 Health and Safety at Work etc. Act (HASAWA) 1974 128, 138, 153, 154, 300 Health and Safety Commission 128 Health and Safety Executive 131, 146, 151, 157

human relations school 106, 115 human resource development 274, 371 human resource management comparative 373 definition 11 diffusion 17, 30–2 gender and 29 hard version 5, 13, 17, 26, 50, 56, 166, 175, 337, 363, 369 ideologies 116, 358, 368 international 373 matching model 47–51 models 17–26, 29, 362, 369, 374 resource-based 51–5 soft version 5, 13, 17, 50, 56, 57, 60, 166, 175, 192, 219, 337, 344, 359, 369 strategy 16, 45, 46, 66, 76 technical change 86 trade unions and 59–60, 94, 324, 357, 359 human resource planning 167, 173 Hyman, R. 29, 334, 336, 342, 344, 351, 363, 374 I India 150 individualism 23, 30, 31, 59, 94, 372

industrial relations 133, 336 Institute of Personnel Management (IPM) 5, 7, 14, 338, 349 internal equity of pay 245 interviews 203 Italy 82, 347 J Japan 82, 347, 355, 361 Japanese management 26, 27, 39, 58, 61, 84, 113–17 job analysis 248, 250–2 job descriptions 199 job design 15, 84, 102, 142, 145, 151, 171, 301 job enrichment 107–8, 114 job evaluation 253–7, 267 job rotation 107 joint consultation 318 just-in-time (JIT) 87, 114, 115, 243 K kaizen 117 Kelly, J. 12, 107, 348 L labour markets 8, 29, 176, 258, 363

labour process 12, 87, 114, 360 leadership 26, 42, 56–8 lean production 58, 84, 87, 110; see also re-engineering learning 15, 26, 52, 58–9, 276, 286, 290 learning organization 27, 57, 274, 289 Legge, K. 16, 17, 28, 49, 85, 138, 166, 173, 244, 268, 368 life-time employment 117 Littler, C. 55, 104, 105 M Machiavelli, N. 56 management 11–13, 19, 150, 327 practices 336 strategies 17, 23, 32, 39, 42, 45, 276, 305, 335, 337, 356 styles 23, 341 manpower planning human 167, 171; see also resource planning manufacturing 15, 62, 63, 75, 77, 80, 82, 84, 87, 110, 346 Marchington, M. 300, 319, 324, 341 Marx, K. 12, 103 Maslow, A. 100, 105, 260 Mayo, E. 7, 106 Millward, N. 5, 15, 75, 80, 86, 129, 243, 300, 313, 317, 346, 355 Mintzberg, H. 12, 39, 194, 218, 276

motivation, employee 260, 305 multi-employer bargaining 354 N NAFTA 75 National Vocational Qualification (NVQ) 184, 231, 278 Netherlands 132, 346, 347, 355 New Zealand 89, 347 Norway 347