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reference : 01598_16_04265 Property of STELLANTIS – Restricted document NSA - New Supplier Assessment To be requested Supplier Site Identification THAI SUMMIT PKK BANGPAKONG CO., LTD. 700/409 Moo 7, Tambol Donhuaroh, Amphur Muang, Chonbu Supplier Name 660738522 / NA Supplier Location Supplier DUNS / COFOR 24/11/2022 Akekachai Inthajak Supplier Self Assessment [email protected] Self-Assessment Date 2/12/2022 & 2/12/2022 Supplier Contact YENG SONG TOH [email protected] E-mail and phone number Chassis Frame On-site Customer Assessment Audit Date Auditor Name E-mail and Phone Number Scope of QIP Audit Comment on the scope Action Plan Generate WARNING : Don't use before full implementation of the evaluation Rev. date 25/01/2017 PSA 01598_16_04265

Property of STELLANTIS– Restricted document NSA - New Supplier Assessment Supplier Name THAI SUMMIT PKK BANGPAKONG CO., LTD. Scope of Audit Chassis Frame Supplier Location 2/12/2022 & 2/12/2022 Supplier DUNS / COFOR 700/409 Moo 7, Tambol Donhuaroh, Amphur Muang, Chonburi 20000 Thailand. Audit Date YENG SONG TOH SAFETY COMPONENTS 660738522 / NA Auditor Name Key Elements 1 Corporate Management Plant Result <70% 70% <= Result < 90% Result >= 90% 2 Corporate Management Group Self Assessment Scoring Customer Audit Scoring Action Plan Scoring 3 Fast Response Potential Total % Status Potential Total % Status Potential Total % Status Comment 4 Parts and Process Control CMP 9 9 100% G 9 6 67% Y 9 6 67% + IATF certified. + OEM documentation is known. 5 Start of Production & Error Proofing Management Y - No MMOGLE yearly self-assessment. - Contingency risk prioritization is only based on the 6 Warranty Issues Management impact instead of severity x occurrence. CMG 9 8 89% Y 9 4 44% Y 9 4 44% + SC is cascaded to all documentation. - Project manager is not well verse in AIAG APQP. Y - Project issue list is not established and managed. - Supplier APQP and follow up management is not in place. FR 9 9 100% G 9 3 33% Y 9 3 33% - Daily leadership meeting is not established. - Fast Response board is not established. Y - Escalation flow and its visual management is not established. - 5 why analysis is not effective. PPC 6 6 100% G 9 3 33% Y 9 3 33% + Cpk is generated and monitored monthly. - Actual control does not respect to the control plan. Y - GRR is not performed for welding length inspection. - Customer approval to remove ramp up preliminary control is not in place. SP&EP 9 9 100% G 9 5 56% Y 9 5 56% + L1 maintenance is established and implemented. - Start-up is not performed before start of production. Y - List of pokayoke is not well managed. - Pokayoke start-up check is not implemented by using golden samples. WIM 3 3 100% G 3 2 67% Y 3 2 67% Y + Warranty coordinator and KPI are established. - Warranty procedure is not established. + Calibration of gages are on time and monitored. 7 Standardized Work SW 9 8 89% Y 9 4 44% Y 9 4 44% Y - Safety briefing is not given to visitors. 8 Control of Non-Conforming Product - Layout and 5S is not fully implemented. 9 Risk Reduction 10 Managing Change - SWI is not tally with actual operation. 11 Maintenance 12 Manufacturing & Material Flow Management + Reworked/repair part are traceability. 13 Inbound Logistics 14 Outbound Logistics - NOK area is not properly labelled for finished good. 15 Layered Process Audit & Skills Management 16 Tier N management CNC 9 8 89% Y 9 5 56% Y 9 5 56% Y - Rework/repair welding after EDP is not established in process flow chart with correct flow. - Containment worksheet is not established. + PFMEA is established with all process. - Contamination is not considered for contaminated RR 9 9 100% G 9 4 44% Y 9 4 44% Y chemical. - Rules of RPN to take action is not established. - Reverse PFMEA is not performed. - Change management scope does not include IT MC 3 3 100% G 3 1 33% Y 3 1 33% Y systems change. - Tracking sheet for change is not complete for full change event. + Maintenance resources is adequate. - Risk classification for machines is not used to MAI 6 6 100% G 6 2 33% Y 6 2 33% Y prioritize preventive maintenance. - Spare parts location does not tally with system locations. + MPS is established and managed. + Daily production planning is managed weekly. MMFM 6 6 100% G 6 5 83% Y 6 5 83% Y + Feeding rules is established and managed between logistic and manufacturing. - Output and planning record is not aligned with monitoring sheet. + Adminstration between receiving and incoming is established and managed. ILG 9 9 100% G 9 6 67% Y 9 6 67% Y + Logistic protocol is established with suppliers. + Warehouse management and stock system management is controlled. - Minimum stock monitoring is not effective. - Visual management for shipping monitoring is not established. OLG 9 3 33% Y 9 3 33% Y 9 3 33% Y - Minimum quantity of empty packaging is not established and managed. - Flow FMEA is not established. - LPA is not established. LPASK 9 3 33% Y 9 3 33% Y 9 3 33% Y - Qualification criteria for operator is not established. - Minimum quantity of qualified operators is not established. + Sourcing criteria is defined and implemented. + Supplier KPI and escalation is defined. EXTRA 10 10 100% G 10 6 60% Y 10 6 60% Y - Incoming size and frequency does not aligned with supplier performance. - Risk supply monitoring system is not defined. Audit Summary 124 109 88% Y 127 62 49% R 127 62 49% R If any of Requirement is scored by 0 overall result goes to Red Total Score Scoring limits depend to safety component specification. Rev . date 28/01/2019 PSA 01598_16_04265

Audit Result Recommended with Not Recommended Not Recommended Green - Recommended action plan Yellow - Recommended with action plan Red - Not Recommended Not Relevant : Less than 90% of requirement rated - New review needed General level of English needs to be improved. CQI12 - coating and 15 - welding are not implemented. General Comment Action plan needs to be feedback and be implemented by end Jan 2023 for RFQ of KP1 chassis frame timing. Rev . date 28/01/2019 PSA 01598_16_04265

QIP Version: 4.21 (revised on: 10/09/2021) Item Requirement #Criteria Criteria requirement Corporate Management Plant CMP11 The plant is IATF 16949 certified. Where : Before the audit and durin CMP12 If not certified or suspended, an action plan is implemented, managed by the Plant With : Quality Manager CMP13 Manager and supported by the corporate. Check before the audit (if possible CMP21 - Not suspended, - Without any non-conformity (al Check, during the audit, the full re For a new or greenfield supplier :- - If the certification audit is schedu - If not possible, the \"letter of con - Action plan is in place - In compliance with Check list \"gre IATF 16949 & MMOGLE Where : Before the audit and durin With : Quality Manager and/or Lo CMP1 Yearly MMOGLE self evaluation is done and shared with PSA. All actions are managed. Check before the audit if the self e Check if the result of this evaluatio In NSA : check if MMOGLE self eva OEM's documentation is known by the supplier. Where : Before the audit and durin With : Quality Manager and/or Lo Action plans are established and deployed for each identified elementary risk, with Check if :- robust risk mitigation levers. Main documents are known, supp MLP, GP5+, GP12...) CMP2 Contingency Plans (Business Supplier contact details are proper Continuity Plan) Ask supplier to demonstrate how t SQM&MLP : Verify that supplier kn Supplier is aware of key processes rWatheemree:aIsnumreede?ting room With : Plant Manager, Quality/Log - Ask supplier to explain the appro - Ask for the risks map for all manu maintain production output - Check if based on a multidisciplin - Check if Insurance company requ If possible, get insurance valuation - Assess the robustness of the risk - Fire risks: sprinkler coverage, cov - Flood risks: walls, polders, compu - Earthquake: anti-seismic protecti - Electric shut-down: alternative su - Water shortage (if water is neces - Social : union mapping, depth of - Maintenance: spare parts availab - Supplier risk: Tier 2 IATF certifica prevention plan, … - General: stock of finished goods, CMP22 The risks and the associated plans are periodically reviewed based on the plant, - Identify which risks have evolved corporate and external lessons learnt and evolution in activities. - Check if there is a process to iden - How risky situations are escalate - Use of weak signals on process is spare part), - Check how lesson learnt from oth - Cross check with FR meeting. There are procedures for Information Systems intrusion protection and of data backup - Ask for the procedure and Check CMP23 and recovery (e.g.: EDI, SAP…) and they are regularly tested, when appropriate, plans - Assess robustness of cyber-attack are audited and simulations are carried out. fake messages from IT team.

Property of PSA GROUPE – Restricted document Import Supplier PSA Current audit Look For Criteria Quotation Criteria Quotation SD Site Action Plan Quotation (OK / Quotation (OK / Suggestion Re-quotation Re-quotation NOK) NOK) ng the audit in meeting room OK OK OK e) that the certificate is valid :- OK 3 2 2 NOK 2 ll actions plan are closed) . OK eport of last external audit. OK OK uled at least before SOP. OK nformance\" is planned to be granted before SOP. 32 eenfield\" ref 01598_15_06479 ITEM 3.5 \"plant certification\" : NOK ng the audit in meeting room ogistic Manager evaluation is present and yearly updated in PSA IT systems. on is in line with supplier KPI (issue, service rate). aluation is done, managed and communicated to other customers. ng the audit in meeting room ogistic Manager plier has subscribed in Doc Info for those documents (E.g. : SQM, rly identified in Amadeus (Quality & Logistics) & MKA system to access the B2B portal nows the last version s (E.g. : GP5+ when to require 5 why?, MLP : Where is the service gistics/Maintenance/HR managers oach used to identify (5M), evaluate and prioritize risks ufacturing processes and infrastructure equipment essential to nary approach uirements are integrated. n of Expected Maximum Loss & Maximum Foreseeable Loss. mitigation levers : verage of electric installations, … uter and electric installation raised at sufficient level, … ion upply available ssary for production) : stock, supply guarantee, … social discussion, client alert in case of coming risks, … bility, planned maintenance with stop of production, … ation mandatory for risky suppliers; BCP reviews, risk mapping and production transfer to another plant of the group, … d (look at synthesis) ntify and deal with new operational risks. Examples:- ed to top management ssues: increase of breakdowns, disruption (tier 2 delivery/machine’s her sites are taken into account k an example OK OK ks mitigation plan: network access restriction, banned USB, use of

CMP31 Criteria to become a sourceable supplier are defined. Where : In meeting room With : Quality Manager and/or Pu - If supplier selection is done at the selection process. - If selection is done centrally, chec - Affect of manufacturing location CMP32 Approved supplier are tracked with specific targeted KPI (e.g.: Supplier plant sheet... - Prior to audit check whether ther etc.). Performance indicators are defined with threshold. - Escalation criteria (e.g.: Controlle CMP3 Out Source, Tier n Management In the event of a non-respected target, an escalation process is implemented with an - Critical suppliers identified and tr actions plan and exit criteria. This escalation process takes into account the tier 1 support of the tier x supplier. CMP33 An incoming inspection is performed and managed. The frequency is in line with Where : Incoming inspection area supplier KPI. With : Quality Manager and inspec Only approved (PPAP/EI and incoming inspection released) components/material are - Prior to audit check whether ther used for assembled parts. - Check identification of material r - Verify that incoming inspection c reasonable. - See a non-conformance found du - Verify link between incoming freq approval status (new part or modi - Check incoming records for a com Corporate Management Group CMG11 The manufacturing site is involved in new projects since advanced stages, at least Where : In meeting room project team includes staff from manufacturing site. With : Quality Manager & Project project responsibility, site contact to PSA APQP approach CMG1 Project Management CMG12 Supplier project management takes into account all tasks and is aligned with the Where : In meeting room customer project timing/approach. In case of any delay/deviation, action plans are With : Quality Manager & Project implemented and notified to the customer Check that : - APQP milestones are taken into - Coherence between the planning - PCPA : Focus on schedule of insta stamping tooling, decoration tooli - Capabilities progress of CSE comp - transfer of responsibilities betwe Change of monitoring mode (SM to CMG13 There is a formalized process to identify new skills/ people needed : - to manage the Check that resources available to f project. - to manufacture parts in the workshop for SOP training plan of the plant is update needed for new processes (e.g. ne people (in skills matrix) for the SOP CMG21 Manufacturing process development and qualification includes PCPA self-assessment Where : In meeting room and, if required by PSA, any process-specific audits (such as PSA process check-lists), With : Quality Manager & Project facility/equipment/tool etc. - Chec any) Check that qualification proce lists) PCPA self assessment is done if any are applied. Check that it includes also by pass For new project or transfer from a facility/equipment/tool etc. and th changes.

urchasing Manager OK OK e manufacturing location check documentation of a tiered supplier ck tier X status is known by manufacturing location. to tier supplier's performance evaluation. re was any customer complaint caused by a tiered supplier. OK OK 2 2 ed Shipping, Top Focus, New Business Hold etc.) 3 1 racked via a process such as such as Top Focus, exit criteria defined. ction leader OK NOK re was any customer complaint caused by a tiered supplier. released for production after receiving. covers key and pass through characteristics, frequencies are uring incoming. quency and supplier performance (high ppm supplier) with tier 2 ified part) mponent. Cross check with ULG13. Manager- Check site management organization chart. - Check OK NOK part of it. Verify if the supplier quality/project manager is trained 3 NOK Manager OK NOK 1 OK NOK o account in the supplier development plan. g and chronomap. allation and validation of new equipment/tools (injection mould, ing, assembly devices...) , including maintenance resources ply with the schedule at the required steps een project production site, - etc… - o CM in case of escalation...) follow the projects of the plant are coherent. Check that the general ed & strictly followed in order to permit : - to integrate new skills ew model soldering process ...). - to reach the target of qualified P of the project. Manager Check whether new project requires new NOK ck process for identification of needs(yc PSA specific standards if ess includes an internal process audit before qualification (yc check e by the supplier for final qualification approval. Check lists process s processes, authorized rework operations .... another site or new production line: Check whether it requires new hat qualification process is aligned with the product/process

CMG2 Product/Process Qualification process includes all outsourced manufacturing processes or tier 2 Where : In meeting room Qualification component. With : Quality Manager & Project CMG22 \" Check that the supplier performs their tier 2, particularly for critical - Supplier reviews and gates take planning and PSA milestones) - risks due to tier 2 during develop - Supplier can qualify its process o Otherwise, a derogation is done w qualification is accepted) - Check the supplier process to qu evidences are required. - take examples of tier 2 qualificat CMG23 Mass production tooling, machines and layout are validated in compliance with the Tooling and machines are final/ma specifications and installed on their final location. Check a new equipment and its do For all new facility/equipment/too approach (5M Ishikawa approach. capacity) of equipment. In the case CMG31 Customer approved drawings and PSA PCP (CSE) are available at production facility Where : In meeting room with the latest change level. With : Quality Manager & Project Prepare some number parts to tak on OV part, check OV SQMS for lat CMG3 Identification & Control of CMG32 All the key characteristics are deployed into documentation (Link and concordance All the key characteristics are dep key characteristics ensured between Process Flow ==>PFMEA==> PCP ==> Control Plan). instructions, packaging and labellin Check operation including derivate Customer specific requirements are implemented at tier suppliers: - technical Check all the key characteristics de CMG33 specification of product and product Key characteristics, - product and process specific instructions), verify their control e standards, - procedures need to be applied (e.g.: PPAP/EI, PFMEA...), - traceability, Technical specifications forwarded FIFO and labelling requirements. quotation file including technical/p Fast Response FR11 There is Fast Response, leadership meeting (kind SQCDML) led by manufacturing and Short communication meeting in s supported by cross functional, attendees. Meeting take into account daily/ w Security (Accident/pre-accident, Q scrap...), Delay (deviation between managing change, project phase... Evidence of each criteria should be There is a tracking board /screen with all major concerns and followed with On board we can find : Open date, FR1 Daily leadership meeting FR12 appropriate timing and exit criteria. Represent the core 6 Steps of problem solving : 1. All exit criteria for each step have Define 2. Contain 3. Root cause 4. Correct 5. Validate 6. Institutionalize (Lesson learn). items have a planned date to go gr met. Overall status represents the An ongoing control related to plan FR13 In each significant zone (line, machine, …) there are boards with main information Status of the station is clearly disp (forecast production/realised; scrap rate; last claim; alarm limits are set based on type traffic light, showing if events such and number of defect found). We can find: scrap rate, main even of the station, Main events shall be recorded (def

Manager 2 1 1 s a continuous follow up of the product & process qualification of NOK 2 components or processes OK 1 into account tier 2 (planning of the tier 2 is consistent with tier 1 OK OK pment are identified and followed. Ask to see an example only if tier 2 qualifications are previously approved by him. with action plans and countermeasures (e.g. : quality wall until ualify tier 2: is there an audit or self audit required ?, which tions ass production ones, and they are installed on their final location. ocumentation for qualification, technical data and maintenance. ols or revamping (manufacturing, control device...), a structured ...) is applied to verify compliance with specifications (capability and e of gages, it also integrates equipment calibration. Manager OK NOK ke as example. Check drawing and associated PCP (DEVIN) . In case OK test revision level 3 OK 2 ployed into documentation (PFMEA, Control Plan and working ng) e flows (e.g. Rework) are included in all documentation. eployment into documentation (PFMEA, CP and working OK OK effectiveness. Ask operators about awareness of key characteristics. d to Tier X including list of critical characteristic (PCP). Supplier process feasibility. suitable environment (everyone can hear and see the meeting), OK NOK weekly : Quality (significant external and internal issues...), Cost (rate of n production forecast and the quantity...) Management (team, .) Layer audit (scheduling, main deviation...). e reviewed with the owner at the FR meeting. OK 3 NOK 1 , owner, description of claim, due date, containment... a due date and are statused accordingly (Red, Yellow, Green) red reen with next steps. Problems are not closed until all criteria are e worst condition or overall planned timing has been exceeded. nning versus current produc on shall be established and monitored. OK NOK played (e.g. visual management manually or automatically like a h as set up /devia on, ongoing error proofing failure) nts (quality alert, on going deviation,...), breakdown activity, status fects found, deviations) e.g. tally sheet

FR21 Escalation process is clearly defined for both internal and external issues and Cross check (e.g. with operator) if implemented at all levels. Who is next level? When should you escalate? What do you do if you cannot find How do you escalate (e.g. Andon, Are there time limits in the escalat Is there visual management comm FR2 Escalation Process Reaction process/plans are clearly defined (documented) and contain mandatory Check current or history date if rai action for verification to close issue. reaction plan, shift book, FR board FR22 FR23 A method of communicating problems to all key stakeholders is defined. If information can affect the next s manufacturing leadership has to re proper containment or corrective a bypass process...). FR31 For internal and external issues, standard process methodology is applied across the Use the problem solving effectiven plant. Check examples of the manageme mandatory for external, and at lea Verify that the actions and deadlin FR3 Problem Solving FR32 Standard tools (5 Why , Fishbone Diagram etc. ) are used systematically and effectively Check some examples to verify the to identify the root causes for occurrence and non detection. root causes /reverse 5 Why). FR33 In case of reoccurrence or 'Top Pareto' issues, a deep analysis (such as A3 format) is Check examples for reoccurrence i done to identify why the previous analysis and actions were not effective. In example check why previous PF Parts and Process Control PPC11 Control Plan checks are performed at the correct frequency and sample size. In project phase (PCPA) : In IPD and in mass production: sele /drawing . Ask the operator to do the control required in the PCP and in the con The CSE or Drawing Characteristics PPC1 Control Plan implementation Document must be quickly availab All the results are recorded (produ PPC12 All control records are documented (using standard forms or Information systems) readable. according to Control Plan. Check some records to see consist If control charts are used, ask the o limits are used) PPC13 In case of non-conformity, actions are implemented in accordance with reaction plan Check records at the station and lo defined in the Control Plan. operator if he knows what to do in Check that, all the NOK parts are p process (scrap box / quality quaran

escalation procedure contains support for answers: OK NOK OK d next level? OK 3 1 1 telephone, stop process etc.) NOK 1 tion process? 1 municating the escalation process in place across the facility? NOK ised alarm / escalation were manage appropriately. Tally sheet, d etc. shifts, it has to be passed across and documented. The eview the shift book or equivalent at the start of shift, to verify actions are done (e.g. quality alert, temporary work instruction, ness template which is part of audit file. OK NOK ent for internal and external issues. Check which tools are used (8D ast similar approach for internal issues). nes are followed by management. e correct use of problem solving tools (e.g. 5 Why established true OK 3 NOK 1 issues or 'Top Pareto'. Why previous action were not sufficient. OK NOK FMEA update were not effective. ect 3 CSE or Drawing Characteristics at least according to PCP OK NOK l of 3 CSE. The control is done with the right gage and SWI as ntrol plan. s controlled are compliant. ble in the shop floor. 3 1 uct audit included), where Control Plan requires. Records are OK OK tency with sample size and frequency. operator how it is used (cross check with PPC22 to see how alarm ook for non conformances and what has been done. Ask for the OK NOK n this situation. properly identified, recorded and separated from production ntine area). Cross check with CNC

PPC21 Capability (e.g. gage R&R, bias, linearity, stability, etc.) of measuring equipment is \"Where : In the Laboratory determined and the equipment are certified/calibrated at a scheduled frequency. With : Laboratory Manager or/an Check that the capability is verified PPC2 Capability of the Control with a bias study. See norm A10 90 Devices and the Process If the measurement uncertainty U PPC22 Capability reviews of process with high risk/impact (e.g. minimum CSE or Key permitted. This ratio must be ≥ 4 a Characteristic) are held to identify process capability. During project phase (PCPA) : - ask to see the R&R study on som the qualification of the measurem In mass Production (QSB+) : - Check if there is a strategy to per complexity, operator influence,...) - ask to see a R&R result on a key regularly R&R ? CHECK IATF It is recommended to use QDAS-So Check that capability study is done drawing characteristics (safety and Check that Capabilities and sampli Compliance assessment criteria re (see PCP). Look for capability studies on CSE o documented to address characteri PPC23 Process stability is monitored, a reaction plan for non capable process is implemented Check if there is a strategy to mon with the PSA capability targets def - In case of SPC is applied, controls review, analysis, and reaction plan - If SPC is not in place, the supplie reviews, in case of high scrap rate, maintenance,...) PPC31 A strategy to implement reinforced controls is defined and used to improve the Selection of quality walls is define current manufacturing process and existing controls - Customer requests (e.g. for PSA 01601_13_00065), PPC3 Reinforced Controls (Quality - Customer complaints have to be Walls) work station). Cross check with FR - exit criteria is defined to remove PPC32 The procedure/instruction of reinforced controls is standardised. - Upstream reaction process is def - cascading to tier 2 suppliers (stro Check : A systematic quality wall (GP12) is (The conditions for implementing t procedure GP12 PSA (01272_16_00 sufficient exit condition of the GP1 Where : On the shop floor, check a production (CS1) : - Quality wall area are clearly iden - Quality checks are included in sta methods are incorporated. PPC33 Reinforced controls must be managed in real time and reviewed in fast response . Where : At the work station and in - Immediate reaction is applied o - A real-time follow up of results is Start of Production & Error Proofing Management SP&EP11 Start-up process is defined, applied at the main event of the line and documented Where : Production (beginning of shift, part number change, tool change, maintenance, significant line With : Team or shift leader, operat stop and another event…). Check :- Start-up standard is defined by th Ask a set up person about role. Ple instruction.

nd Quality Manager OK NOK d according to PSA requirements. Method to be used is ANOVA R&R 080for all criteria (e.g. %GRR is set at 25% (not 10%, nor 30%)) U is reliably known, an evaluation of the C = IT/2U ratio is and justified by a calculation report me CSE or Drawing Characteristics (linked to APQP deliverables) for ment tool rform regular R&R studies (based on product classification, tool To be 1 1 ) completed 1 1 measurement tooling. What is the requirement to perform a OK olara tool, using PSA capability strategies. e after 1st PPAP submission . Check that required CSE or key d critical features) are included in the capability study. ing rules are done according to PSA requirements (Procedure ef 01276_16_00027 and that the capability targets are respected or Key drawing Characteristics and confirm that action plans are OK NOK istics with low capability nitor the process stability and ensure control frequencies stay in line fined in the PCP.: s limits are defined in the control charts and managed with results n er must have clear rules to review capabilities studies (regular , customer complaints, process changes, after heavy ed taking into account : OK NOK : GP12 in project phase ref 01272_16_00012 and CS1/CS2 ref OK 3 e always covered in verification station (e.g. : quality alerts at the NOK R23. e quality walls and approved by Quality fined. ongly recommended). s implemented during project phase in accordance with PSA rules this method (notably the exit conditions) are detailed in the 0012). NB: achieving the PPAP acceptance status 'A' is not a 12 PSA. a reinforced control station in project (GP12) and or in mass ntified (operations sequencing and visual management) andardized work. Point, touch, listen and count inspection n fast response meeting OK OK on the shop floor, recorded and escalated in case of deviation found. s applied and included in fast response meeting tors, setter OK NOK he following documents (SWI or check list). ease perform/simulate a start-up process and compare to start-up

SP&EP1 Start of Production Start up is recorded and documented after main events. Where : Production Traceability of start up is ensured until validation is completed (first-off parts) and With : Operators, setter, team or s SP&EP12 reactivity is applied in case of any deviation. Check :- Take a start-up instruction for aut SP&EP13 The traceability of parts is guaranteed. maintenance activity). Reactivity is applied in case of deviation. - Evidence of traceability between - Check back records for start up a - Exact date of start-up docum - Set-up parameters recorded - First-off parts result, - In case of any deviation actio Check if parts used for the set-up a SP&EP21 All the expected error-proofing devices are in place and managed for each part Where : On the shop floor reference. With : Quality Manager - Team Lea Check :- - EP is implemented according to t - Identification of EP devices on sh - Identification, conservation, easy - Claims have been integrated in EP SP&EP2 Where : Shop floor - Production lin Error proofing Management With : Quality Manager - Team Lea Error proofing Devices are checked at all start-ups, including main line events (such as Check :- SP&EP22 part number changes, maintenance intervention and significant production stops) and - How the frequency of error proof according to the process control plan. consistency with maintenance dat - Participate at an Error Proofing v - Records of verification (control p - Work Instructions for verification SP&EP23 All the EP failures have to be documented and the reaction plan includes who is Where : Shop floor - production lin notified and what actions must be taken. With : Quality Manager - Team Lea Check : Error Proofing malfunction SP&EP31 Level 1 (L1) maintenance operations take into account equipment identification, With : Operators cleaning, self-maintenance and safety devices verification. Where : On a work station To check: L1 maintenance working SP&EP3 Level 1 Maintenance SP&EP32 L1 maintenance is performed under manufacturing responsibility at operator's With : Operators workstation. Where : On a work station To check : Recording, procedure, L SP&EP33 Any deviation, anomaly is recorded and, if necessary, escalated to a higher level With : Operators maintenance activity. Where : On a workstation To check : Deviations in L1 mainten Warranty Issues Management WIM11 A process exists to effectively manage final customer warranty claims according to Where : Office or war room customer requirements within time limits and is supported by warranty KPI tracking. With : Quality department/ coordi Check :- - Procedure and standard are defin - Crisis management checklist (Incl - PSA 3MIS KPI is displayed in Fast - suppliers internal KPI's in relation Response or similar area. WIM1 Organisation and Process of A coordinator is identified and his mission formalized : The supplier shall access the Where : Office or War room Treatment (Return Parts) customer tracking system on B2B (PCD) / Supply Power (O/V) The portal is checked With : Quality department/ coord daily for any relevant incident activity. 'Check : Ask the supplier for eviden WIM12 collected data. WIM13 The return of suspect parts should be organized with the customer in the shortest Verify with the coordinator if they deadline and managed (Reception, storage, recording). Where : Office or war room , With : Quality department/ coord 'Check : The timeline is clearly iden With carrier provider : a contract i Standardized Work

shift leader 3 1 1 NOK tomatic equipment and verify content (from production and OK 1 OK OK 3 n parts produced & first-off part. NOK 2 activities and verify :- mented, and within tolerance, on initiated and result verified. are segregated. ader OK 3 1 the PFMEA and they are efficient (cross-check RR1&RR2) NOK hop floor are in coherence with the EP list OK y access, storage, calibration of master samples NOK 3 P. OK OK OK 3 OK ne OK OK ader OK fing verification is defined and managed (is there a risk analysis, ta, First-off/last-off parts results comparison). verification, check process and documentation plan, start-up work instructions) n. ne - Fast Response meeting ader n is escalated to shift book, FR meeting etc. g instructions. L1 operations are integrated in the workstation's work instructions. nance records. inator OK NOK ned luding phases timing) is defined and used. Response area n to warranty management performance are displayed in the Fast dinator 3 2 nce of connection to the system (Spot) and compare with your OK OK y know the pareto of claims/DC (Credit ask) OK OK dinator ntified and managed. is formalized (E.g. : DHL;TNT; Chrono post…) or by resident.

SW1 Workplace Organization SW11 All people are trained for safety based on the safety policy including visitors and Where : Shop floor (production lin SW2 SW12 relevant safety standards are applied for each workstation With : Operators Standardised Working SW13 Check :- instructions Systematic approach for all the workplaces organization is implemented and - Rules are explained to visitors be maintained to respect FIFO, visual management, cleanliness, and also project - Safety equipment are available in confidentiality. - Check before the audit if the supp If clean room / area is required (due to sediment or painting requirement), special - Ask operators, who works on sta rules are utilized in order to minimalize risk of contamination. safety rules. - Organization chart: responsibility Rules related to ergonomics of workstations are defined and applied for each - Facilities on site: infirmary,…Visu workstation design. They take into account the environmental conditions. - Safety standards are kept e.g.: PP melting etc.). - Check on shop floor potential saf colour coding on floor, noise, temp - Signs, posters on the shop floor, l Where : Production With : Team leader and Quality lea Check : - - A standard defines layout which - FIFO is kept. - Check workplace organization an work stations, maintenance room) are present in the work area. - 5S audit records and verify action - Layout is in coherence with the w '- Check the management of the cl Where : Shop floor (First in produc With : Team Leader and Quality Le Check :- - On the shop floor, appreciate the loads carried by operators, the lev - Look for result of ergonomics eva - Look at a \"painful\" workstation. V - Cross check with SW12. SW21 Standardized Work Instruction (SWI) covering all the produced references are Where : Shop floor including (prod available for all operations and are placed near the workstation. With : Shift leader and operators Check if the Working instructions a SW22 SWI shall contain at minimum : manufacturing, quality control, ma - Work elements including quality controls and their sequence, same base. - Operator movement with sketch of work flow, 1. Check WI availability near of wo - Takt/Cycle time 2 Ask operator to explain the SWI - Standard in-process stock, - Required PPE and safety requirement if applicable, Where : Shop floor, firstly in produ - Support description with pictures, sketches and images, With : Team Leader or Shift leader - Reference to product/process/control standards. Check Controls which are listed in checks. SW23 Management of Standardised Work for product/process change - Try to perform an manual opera points... described to perform ope SW31 All the gages are periodically calibrated and recorded according to procedures, by visual MNG (photos)? ensured that only calibrated gages are in use. - Ask few operators to explain SWI requirements available in SWI? - Go to the station and check all re Where: Shop floor With: Team Leader Check: That it is easy for the opera monitored by e.g. start up/change There is a specific SWI process in p revision to the SWI There is a process in place at the s the latest SWI revision Where: Office With: Functional organisation Check: Process in place to ensure t PFMEA/Control Plan updates, read Where : In Verification stations on With : Laboratory Manager and/o Check :- Check several gages in diff 1. Identification, 2. Standardized work instruction fo 3 Calibration status and their reco 4. Proper usage and storage (ask o of damaged gage). - List of gages contains identificatio - Check schedule for calibration.

ne, maintenance area, logistics,...) OK NOK efore shop floor audit; 2 n the plant for visitors. NOK plier is OHSAS (or similar) certified ation where safety requirement established, about awareness of OK NOK y for the safety is defined. NOK ual explanations/information available 3 PE, circulation on the shop floor, risk related to process (stamping, OK fety issues e.g.: hidden corners, potential accidents, pedestrian way, NOK perature etc.. line marking, behaviour of logistic employees. ader NOK 1 1 OK 1 1 h includes internal stock and necessary buffers nd visualization at several different places (incoming/storage area, ). Only required and regularly used equipment, tools and material ns implemented for findings. workstation. lean room ction line then maintenance area and logistics,...). eader e level of light, the temperature (cold/hot), the level of noise, the vel of work (hands up...). aluation. Verify its action plan for the improvement. duction, logistics, maintenance, laboratory,...) OK OK are at the different workplaces from receiving to despatch (rework, OK aterial handling/logistic etc.,) + different reference. Is done on the orkstation, , verify that the Major Steps, Key Points are understood uction then in logistics, maintenance, laboratory,... r , logistics leader, maintenance leader... Control Plan are added to SWI, efficient time allocated for quality ation based on SWI, check all necessary information, hint, key eration. Is explanation of performance of job sufficiently described I. Does operator understand it? Are they respect PPE and safety eference parts/process and controls. Is it inside the SWI mentioned? ator to confirm that the SWI is to the latest revision level and is eover procedure, layered audit place at the shop floor to facilitate continuous improvement and shop floor to ensure that the training matrix is updated to reflect the update of SWI's in response to quality alerts, customer claims, OK d across, lessons learnt, benchmarking etc., etc. n the shop floor and in the Laboratory or Quality Manager ferent area (production, lab, incoming, storage) for: or calibration are respected. ord, operators about usage and handling of gages, are aware about risks on and calibration period.

SW3 Capability of the Control The capability of the measurement means is periodically checked according to Where : In the Laboratory Devices procedures. The acceptance criteria are defined for calibration and capability. With : Laboratory Manager or/an Check that the capability of measu SW32 is appropriate for the tolerance of SW33 have U ten times more precise tha capability of measurement mean, Where : In the Laboratory For each deviation/non-conformity or equipment exceeding calibration due date, With : Laboratory Manager or/an containment and corrective actions are defined and validated and followed by Quality Check that measurement means e Manager (apply handling of non-conformance) identified with red label. Parts controlled with a measureme date must be considered as suspec Control of Non-Conforming Product CNC11 Consistent marking & visual management (floor marking , labels, specific boxes etc.) - Check in the shop floor that iden procedure is defined and implemented across the entire organization to ensure that (incoming, working stations, contr identification and handling of NOK or suspected material is in place to avoid mixing the floor, labelling, colour coding) with conform parts. - Ask the operators that identificat CNC1 Identification of If after parts check (e.g.: hourly sample product audit) NOK parts have been found, it is - Check and ask operators how the nonconforming product CNC12 necessary to ensure that all the parts produced from last known good parts are - In case of NOK parts, ask operato handled as suspected parts. considered suspect are contained CNC13 NOK parts are segregated, recorded and their storage is managed including NOK - Check the quarantine area and N boxes, Quarantine area which has secured access and quantities in quarantine are equivalent). managed. - List is established with quantities - Verify Containment Worksheet c CNC21 Containment process includes securing of stock and pipeline, separated from - Check that countermeasures are production line in order to guarantee breakpoint, including the supplier's components. - Ask team member about contain - Ask one team member who has p containment and how they filled in - Verify Containment Worksheet c CNC2 Containment operations Containment worksheet or equivalent contains all potential locations and quantities. - Check that countermeasures are CNC22 Actions are defined for each customer issue and verified to prevent the further defects - Ask team member about contain which are documented and communicated internally. - Ask one team member who has p containment and how they filled in CNC23 The guaranteed lot is identified and communicated to the customer. - Check in AMADEUS if the first wa - If a non conformity was found, ch nonconforming parts or material. CNC31 Any Rework / repair / re-use operations must be included in the process flow, FMEA, - Check that rework is a part of th SWI and the control plan to be PPAP'd as part of the standard manufacturing process - Check In PFMEA that all potentia or by specific PSA authorisation. - Check if SWI (standard work instr repeatability. CNC3 Rework or Re used CNC32 Re-introduction of reworked parts includes all upstream/downstream checks and - Check the process of rework re-i operations identification (colour marking, scan, etc.) to ensure that all control plan inspection & - Review workplace organisation a tests are performed. - Check single operation limit of re Quality after rework/ repair needs to be confirmed by a process or skilled person. should be scrapped. CNC33 Each reworked part must be traceable via identifier (e.g. mark, serial number). Parts - Check if standard rework instruc waiting for rework should be handled as suspected parts. - Check if team members understa part. Take a look how it is handled Risk Reduction

nd Quality Manager OK 3 2 2 urement means is verified: Uncertainty of measurement means (U) OK OK 1 1 f characteristic to measure (IT) : a common and sample rule is to 2 2 an IT (U <= 0,1* IT). We can also use R&R method to check the OK 2 PSA requirement is R&R < 25% (see PCP). NOK nd Quality Manager 3 NOK exceeding calibration due date are isolated in quarantine area an NOK ent means having capability not ok or exceeding calibration due NOK cts. 3 OK OK ntification system of NOK and suspected parts is used for all areas OK NOK rols stations, rework…) and visual management ( identification on OK with production team. OK tion system (e.g. red tag) is understood. OK OK ey manage NOK parts OK ors how it is ensured that previously produced parts that are and quarantined on the shop floor. NOK boxes. Are they all locked with authorized persons list (or s and dates are documented in the quarantine area. contains all the potential locations. put in place for each alert. nment and its rules. performed containment for any FR issue, how they did the n the Containment Worksheet. contains all the potential locations. put in place for each alert. nment and its rules. performed containment for any FR issue, how they did the n the Containment Worksheet. arranty batch label is mentioned heck if sufficient action was taken to prevent further shipments of he Process Flow and Process Control Plan. NOK al failure modes of Rework are considered. ruction) is simply explaining the task to perform and ensures introduction and release OK 2 OK 2 and the potential for parts mixing. ework/repair/reintroduction if still NOK after first rework cycle part ction includes marking rules. OK OK and the rework identification process and follow on a reworked d, identified and re-introduced into the line.

RR11 PFMEA are available for all part numbers and all operations (including : handling, What you need : Flow chart; PFME labelling, intermediate storage, ...) and developed by cross-functional team Where : First in work station an se Best practice : - Check if all operations from shop control plant, Cross check with PPC&ILG/OLG) - For QSB+ make a focus on carry o RR1 PFMEA scope RR12 Failure modes of rework, re-introduction; re-used, are considered in PFMEA, identified Best practice : Check how the rewo in Process Flow with its reintroduction at or prior of removal point. Example ( rework observed in the RR13 All areas/operations that could be affected by contamination and failure modes - Check how contamination and fa related to contamination are Identified and considered in PFMEA. PFMEA. Check an example of PFMEA. - For clean rooms utilisation, prote - For painting, check if a positive p - Consider the risk of mixing or for conveyor presence of oil ...). Check if prioritization is based on d RR21 Content of PFMEA fields and scoring are defined properly in accordance with customer Detection or Risk Priority Number guideline. Nerveless if the rules used by supplier is different but defined properly in consistent with customer guidelin their own procedure, PSA can accept if all risks are taking account. E.g. : All potential failure mode are implementation can't change both below 7 Check a PFMEA example: Effects e RR2 Management of High Risk For high severity rankings or high risk items, FMEA team ensures that the risk is potential cause of failure defined s Items addressed continuously through existing design controls or recommended actions. malfunction, etc.) should not be us RR22 - For potential safety and warrant - When severity is high and detecti '- Review risk reduction action plan detection, target dates are kept. RR23 Recommended actions are documented into P-FMEA with responsible and due date Verify that action plans are manag RR31 defined by supplier.- Review scorin should not be changed after the ac PFMEA and Generic PFMEA are reviewed and updated for each changes, quality issue Ask supplier how they follow the r and corrective action. - Check last customer complaint, q - Check if they have a planning for - Check how they can use the lesso - All the findings are driven back in applicable. (Cross check with PPC 1 PFMEA reviews are based on process capability, process/product changes, etc… which cover: RR3 PFMEA Review - All processes (production, logistics, maintenance...) and their controls are included, RR32 - Detection ratings are accurate, Ask supplier how they use the PFM - Occurrence ratings are analysed using data (SPC, FTQ, ppm, scrap data, Verification Station results etc.). - Results of LPA audits. RR33 A schedule of reverse PFMEA is implemented and regularly updated by the plant There is a Reverse PFMEA (proacti management (timing for review with prioritization of operation and its status modes in shop floor.'- Check updat /planned-done/). Managing Change Where : Office and / or war room With : Department dedicated to m MC11 Management of changes (Product, Process, tier n and IT Systems) are defined and Check :- applied for both planned and emergency changes . - Documentation via example: a de system evolution. - Check evolution of data system s must be consider as major change - Check that emergency changes ar timing control. (e.g. specific priority status in the M

EA; OK OK econd in meeting room p floor are described in PFMEA (Cross check is build with drawing in over parts for this chapter and cross check also with MC. ork and re usage of component are defined in a PFMEA OK 3 OK 2 2 workshop…). OK 1 OK NOK 1 ailure modes related to contamination in each process are defined in OK OK OK ective clothing are defined and enforced, OK pressure is maintained to stop external contaminants. 3 1 reign material in or on parts (e.g. screw falls down in an assembly, NOK defined approach (e.g. combination of Severity, Occurrence and NOK etc.). - Scoring of Severity/Occurrence/Detection, ratings are ne OK e identified \"Missing component\"; re-scoring after action h detection and occurrence rating; visual control can't be re scored evaluated from both customer and manufacturing point of view, specifically, ambiguous phrases (e.g., operator error or machine sed. Real preventive actions are listed. ty issues , Error Proofing must be applied. ion is low, visual inspection alone is not acceptable. n, evaluate that actions are defined against root cause or improve ged until to reach the scoring RPN (RPZ(German) or IPR (French)) ng after recommended action implemented. Severity quotation ction. reviews of PFMEA quality issues or modification changes and their update in PFMEA. these reviews on learned to update the PFMEA nto Process Flow, PFMEA, Control Plan, Work Instructions as 11&13) MEA reviews for continuous improvement- Check an example OK 3 NOK 1 ive approach) process in place to identify new potential failure OK NOK tes after reverse PFMEA performed. NOK of changes or equivalent, OK monitor changes (engineering....) esign change, a process change, a tier n change, a transfer or an IT such as MRP system, storage management software, EDI server es. re taken in account with escalation rules associated and specific MPS for the trial run).

Where : Office and / or war room With : Department dedicated to m MC1 Control and Monitoring of A change form is utilized to document all changes and controlled through a Document Check :- Changes MC12 Control Process (e.g. tracking log sheet, revision numbering system, approval process, - The procedures and forms used o etc.). - Request to deliver non-conformi - The approval of derogations by t - Usage of tool to ensure traceabil MC13 According customer specification, changes are reviewed and approved by customer. Where : Office and / or war room With : Department dedicated to m Check : - Evidence of customer approvals - That PSA requirement is respecte - Impacted documents are identifie SWI,...). Maintenance MAI11 A maintenance process is implemented with dedicated resources and covers all the Where : Room / maintenance sho machines, tools, manufacturing equipment on site. It includes preventive and With : Maintenance Manager corrective maintenance. Check :- Flow chart, Information system, or MAI1 Maintenance Organization MAI12 Where : Room / shop floor With : Maintenance Manager Check :- The planning of the preventive maintenance takes into account risk classification of - Classification risk criteria (safety the equipment and corrective maintenance recurring issues. Its execution is managed. - Preventive planning on selected m - Result of intervention is used to a MAI13 Records of all maintenance activity and results are formalized and accurately filled in. Where : Room / shop floor With : Maintenance Manager Check :- - From KPI'S choose equipment an MAI21 A list of critical spare parts is defined and managed. Where : Room maintenance 'With : Maintenance Manager Check : - - Criteria to determine the list - Choose an equipment and verifie MAI2 Spare Parts Management MAI22 A spare parts stock is available with a minimum stock level for critical spare parts. Where : Room maintenance and sp Spare parts tracking system is combined with maintenance system in order to control With : Maintenance Manager physical inventory. Check : Inventory on reference cho MAI23 The spare parts are stored in suitable conditions Where : Spare parts store Manufacturing & Material Flow Management 'With : Maintenance Manager Check :- MMFM11 A Master Production Schedule (MPS), aligned with Sales and Operating Planning - Condition of storage and 5S (S&OP) outputs are managed on the site. - Obsolescence management (Are It integrates customer schedules and forecasts, availability of equipment, human Safety : crosscheck with SW resources, components, raw materials etc...) With : Plant Manager, Logistics Ma Check :- S&OP and MPS are in align Where : Room Check some input :- - OEE rates is regularly updated. - Manufacturing Capacity (Critical start production is taken in accoun - Material Availability and Lead Tim - Constraints, - Stock Level, - Etc.

of changes or equivalent, OK 3 NOK 1 1 monitor changes (engineering....) OK 1 OK 1 on site. ing product' the Customer lity of modifications. of changes or equivalent, monitor changes (engineering....) (FETE /FIPA Amendment) ed. ed for update (drawing, PFMEA, control plan, Maintenance Plan, op floor OK OK rg chart. y, bottleneck, process with degraded mode) OK 3 NOK 1 machine adapt planning OK NOK nd check list of record (Intervention) OK NOK ed the list OK 3 NOK 1 pare parts storage osen (database vs actual) , OK OK OK physical inspections performed for long term stored items ?). anager, Manufacturing Manager OK nment, shared with production team and with tier X Suppliers.. equipment is identified, preventive maintenance tasks/time to nt and other production downtime is taken into account) me,

MMFM1 Manufacturing Scheduling With : Logistics Manager, Manufa Check :- MMFM12 A detailed production plan under manufacturing leadership is defined on a daily basis - Sequenced orders are available o which supports MPS outputs. logistics - Equipment and Resources Availab • Current % of utilization • Planned Maintenance • Planned Changeover/Tool Chang Where : Room/shop floor MMFM13 Deviations between forecast and current production are followed and controlled on a With : Team leader daily basis at production line level. An escalation process is defined (e.g. Escalation to Check : FR meeting) - Real production control - Hourly Performance Sheet to com - Reasons for deviations shall be re - Escalation rules in case of delay. Where : Shop floor Work station supply is established and tracked on the shop floor. Process flow, storage With : Responsible for production and part identification are clearly defined. To check :- MMFM31 - There is a defined layout with flo - Existence of a supply plan, suitab Where : Shop floor MMFM3 Supply of Production Lines MMFM32 FIFO and correct part selection is guaranteed from incoming to work station With : Responsible for production To check :- - Whether the labelling system is r - The references and quantity of pa - FIFO is respected Where: Shop floor MMFM33 Replenishment and feeding rules are defined and applied (manufacturing & logistics With : Responsible for supply of pr areas) To check :- Follow-up of supply ale In case of deviation a cause tree is Where : Room / shop floor Inbound Logistics ILG11 A process to follow deliveries is formalized and applied. Related operations are With : Logistics Operator standardized and a visual management is implemented. Where : Shop floor (reception area To check :- - layout of delivery - reception \"Capacity\" (Number tru - a follow-up of the deliveries (Visu - a deliveries planning, levelling of - a standard sequence of operation full reception process With : Logistics Operator, Quality M Administrative control is in place to support internal procedures between logistics and Where : Shop floor ILG1 Supply Process (Incoming) ILG12 quality for incoming material. To check :- Existence of incoming material co containment of batches to be cont ILG13 A Control Plan is established for quality checks on incoming material as applicable. With : Logistics Operator, Quality M A reaction plan is available with thresholds reviewed regularly. Where : Shop floor To check :- - The thresholds are appropriate to - Check how the rules of sampling - The use of a sampled batch is sub With : Logistics person in charge, Where : Ground/room A Logistics protocol /EDI is established together with the carrier (transporter) and the To check what :- ILG21 tier N. It comprehensively describes logistics relation ship and is continuously updated - Existence of a logistic Protocol wi to take into account changes during current production (Labelling, change of schedule, supplier etc.). - Cross check the scoring with MM MMOGLE) Where : Ground/Room

acturing Manager. 32 2 on the shop floor; periodical meeting between production and 3 2 bility OK OK ges mpare the forecast and the real production OK NOK ecorded lines supply OK OK ows formalised OK ble equipment OK 3 OK 3 lines supply OK robust arts are integrated in the planning on a daily basis roduction lines erts / missing parts on production lines, Existing escalation rules s defined and applied (Cross check with FR3) a) OK NOK ucks / day versus resources). ual management), f the deliveries ns, standard work instructions, observation of the operations of the Manager OK 3 OK 2 ontrol plan, controls of new quality batches, Conditions of trolled - error proofing as appropriate Manager OK OK o the part (New project, number of issues….) are based on historical quality and parts qualification status . bordinated to the quality department opinion. ith the tier N, updated regularly, identification of the signatories OK OK MOGLE : chapter 6.3 Supplier communication (Mandatory in

ILG2 Electronic Data Exchange ILG22 Components/materials which are risky to supply are identified and addressed to daily With : Logistics supplier, (EDI) & Log Protocols with supply operations/logistics meeting. Countermeasures and corrective plans are Where : Ground/room established and followed with tier N. To check :- Tier N - Existence of a list of the com associated. Cross-check with FR m - Medium/Long term securing warehouses) ILG23 Back-up solutions are defined, validated with tier N and are periodically tested. With : Logistics person in charge, Where : Ground/room ILG31 Standards for the organization of storage are clearly defined and applied. The To check what :- responsibility between manufacturing & logistics is clearly established - Existence of an alarm system in t - Qualified people must be perman ILG3 Handling and Storage ILG32 The stock management system take into account e.g. respect of FIFO, product - IT back up solution is periodically Conditions of Product reference change, Check if :- - Layout is formalized e.g. quarant trial parts, etc., and implemented 'With : Logistics Manager, Logistics Standardize : Cross check with SW Where : Shop floor With : Logistics Manager, Logistics Where : Shop floor To check :- - the gap between system informa - regular physical stock checks take - expiring dates on products or pac ILG33 A system of visual management is in place to support control of inventory levels and With : Logistics Manager, Logistics stock levels are periodically verified Where : Shop floor To check :- Existing work instructions, visual m temperature, moisture, etc.). Outbound Logistics OLG11 A process to follow shipping is formalized and applied. Related operations are With : Logistics Manager OLG1 Shipping Process (Outgoing) OLG12 standardized and visual management is implemented. Where : Shop floor To check :- - Existence of a truck preparation l - Layout of the area, - Visual management board, shipp shipping order) Key milestones are set in order to alert the customer in good time in response to any With : Operational logistics, issue. Where : Ground The following milestones are tracked : AVIEXP - Despatch advice sent by EDI Cross check with MMFM12 connection and ASN - Advanced shipping notice. To check:- A follow up process exists to alert AVIEXP's are sent OLG13 List of PSA Logistics manual (MLP) key points, is available to guarantee the respect of With : Operational logistics, the \"logistics requirements customers\" (e.g. labelling, rule palletization…). Where : Ground Error proofing strategy is implemented. (e.g. double scan) To check if : - standard (Including keys points) i - rules of palletization (Following M - system is compatible for mixed p OLG21 There is a process to manage the flow and return of full/empty packaging to keep With : Logistics Manager production running. Where : Shop floor Packaging management system (Packman (PSA)/Sicomore (GEFCO)) is updated after To check : take a reference of pack each packaging movement. - Management of minimum/maxim Matching with condition described in FCLA quotation tool. - Verify consistency between physi - Verify if supplier knows all custom manager)

mponents / suppliers with high risk, and evidence of animation OK 3 NOK 2 2 meeting 2 1 g plans for key critical suppliers (e.g. Safety stocks, advance the event of EDI breakdowns, backup solution (ex: e-mail / fax) OK OK nently available to manage EDI in all shifts OK OK y tested OK OK 3 OK 2 tine area , finished stock, temporary stock (WIP), suspected parts, s Operator NOK W s Operator ation and actual situation on the shop floor e place to confirm quantities and adjust system accordingly ckaging, FIFO compliance s Operator management of level min/max. product expiry dates (ex: list for operator NOK NOK ping planning is visually managed (Time table of preparations of t the customer if needed, monitoring table, confirm how the NOK 1 NOK 1 is defined and applied, Cross check with KPI's PR/PPR NOK NOK MLP) OK pallet preparation kaging and verify:- NOK mum level ical quantity and declared under system mer location GLE's (Gestionnaire Local Emballage/Local packaging

OLG2 Final Product Packaging The empty serial and temporary packaging is available and properly stored. With : Logistics Manager Where : Shop floor outside / inside OLG22 To check :- take a reference of pac - Protected against dust, water etc - Layout of the area, 5S, visual man OLG23 Empty packaging which are not meeting customer requirements are contained (e.g.: With: Logistics Manager cleanliness, functional state of packaging...) and corrective actions are defined (e.g.: Where: Shop floor outside/inside identification, alternative packaging...). To check: Work instructions/conta OLG31 With : Logistics Operator A Flow FMEA is available for each JIT / Sequenced flow (customer plants). It takes into Where : Room / shop floor account the overall flow from supplier end of line to customer reception. The Flow To check :- FMEA is reviewed and updated for each logistic or quality issue detected by customer. - Evidence of FMEA, - Action plans for highest RPN With : Logistics Operator, Logistics Management of JIT / Where : Room / shop floor Sequenced Flows OLG3 The sequence required by the customer is strictly complied with until reception of the To check :- Sequence compliance f OLG32 finished product at customer facility. Control operations are implemented at each step Total Sequence Compliance = tran in the flow. sequence compliance (handling un (packaging units FIFO in the handli OLG33 Failure modes are defined to minimize impact of transportation or quality issues until With: Logistics Operator delivery of finished products at customer facility. The definition of degraded modes is Where : Room / shop floor coherent with FFMEA. To check:- List of potential degrade Procedure to replace suspected pa Layered Process Audit & Skills Management LPASK11 Written Procedure which contains the rules of LPA, in particular : With : LPA Process owner - Scope (operational areas : Manufacturing, logistic, maintenance...) Where : In meeting room /shop flo - Sampling criteria (frequency, process, operator…) To check if : - Standard sequence description. -Scope : All operational areas is tak - Description of different management levels involved (from team leader to top -Sampling criteria (frequency, proc management) audited a minimum of once/month - Standard sequences description : Knowledge of standard audited, in record evaluation , restore the res - Description of different managem involved (from team leader to top LPASK1 Generic Layered Process Layered Audit Check Sheet is developed and applied. With : LPA Process owner / LPA Le Audit (LPA) Check sheet to verify compliance of the following items : Where : In meeting room /shop flo - safety 'Check:- LPASK12 - skills matrix - If the LPA Sheet contains the 7 re - work instruction including specific control covered in the check list, rating mu - start-up standard - Safety/ergonomic items: proper s - workplace organization - Skills matrix : Only qualified peop - Standardized work : it's being str LPASK13 LPA schedule is established . characteristics (CSE), customer issu It takes into account sampling criteria (what, who, when) and different layers. followed. LPA schedule is regularly updated - Start-up standard : Includes error case of failure. - Workplace organization: standar & used, quality checks, FIFO, mate followed. - Error proofing verification: out o With : LPA Process owner / LPA Le Where : In meeting room / Shop fl Verify that LPA take place in alignm What : Operational (e.g.: producti lines for new projects etc.) Who : Manager, team leader.... When : Frequency was defined an

e 11 1 ckaging and verify:- NOK NOK 1 c., nagement, empty packaging stock level NOK NOK 1 ainment process, identification and visual management NOK NOK s Manager NOK 1 NOK 1 for the finished products (shipping area & loading) nsportation sequence compliance (Truck FIFO) + handling / loading nits FIFO / Loading plan) + Packaging sequence compliance ing unit) + Parts sequence compliance (Parts FIFO in the packaging) ed modes, Standard for the management of degraded modes, NOK OK arts in the sequence flow, existing emergency / \"hospital\" stocks oor NOK NOK ke into account : Manufacturing, logistic, maintenance...) 1 cess, operator, shifts…) : Audit frequency is defined (each operation NOK h) : how to conduct the LPA (standard method is clearly defined : NOK nform the operator, take account last result, use check list, observe, sult) ment level : who shall perform the LPA (all management level are management) eader and the production team 1 oor NOK equired items described in the criteria. If any of the 7 items is NOT NOK ust be NOK. safety practices and PPE are being followed, ple are working. rictly followed, specific controls: related to product and process key ues, low capability process, special process are in place and being r proofing checks and that escalation rules are strictly applied in rds are maintained, proper tools, gages and materials are available erial handling, standard in stock process are in place and being of control situations are identified and managed. eader and the production team loor ment with schedule ion, logistic, sorting, Controlled Shipping, GP12, new production nd respected

LPASK21 LPA process is performed across all operations (Manufacturing, supply chain... ) SQME must attend the LPA on the LPA are performed regularly by TOP MANAGEMENT (Plant manager, manufacturing With : LPA Leader and the product manager …). Where : On the shop floor Check if the production team lead Check back LPA records, verify tha operational activities were audited storage, shipping etc.). LPASK2 LPA Records and Action Plans LPASK22 LPA records: All the LPA results are documented including With : LPA Leader and the product Tracking - no deviation found, Where : On the shop floor - deviation found / not corrected during audit, Check that, in the LPA sheet, it is u - deviation corrected during audit, corrected during the audit are wel - not applicable. LPASK23 The countermeasure Sheet is managed in order to define corrective action plans and With : LPA Process owner to ensure the full implementation of all corrective actions. Where : Shop floor on countermea 'Check that containment actions a Check if in the LPA sheet we use th the audit are well managed. LPASK31 Qualification levels are established. For each one of them, measurable criteria are With: Production team manager in defined. - Check that qualification levels ar 'only identified and qualified people are performing work. Qualification level for 1 to 3 or Ma - Check that data collection is fully etc....). - Check if escalation process is inc - Ask for a record of escalation tra - Check if training is focused also o LPASK3 Operator Qualification Check if the flexibility Chart define Process Flexibility Chart or equivalent posted at all operations or work area which: Check if the flexibility Chart define - contains number of qualified people for each workstation as well as workstation per number of operators needed to be LPASK32 person are targeted; associated action plans are implemented, Check if the target for qualification - indicates the steps in training & skill qualification level achieved for each job, plan must be followed. - has been updated. Look for a job rotation plan or log. The number of Team Members cer LPASK33 Criteria to revise qualification level are defined; they take into account the operational Check if the training procedure de results at the specific workstation, the result of the layered audit, time off job etc. Check if a re-qualification Process plan was generated in case of low

e shop floor NOK NOK 1 1 tion team NOK 1 NOK 1 really the LPA and follow up the schedule. NOK at audits were really performed according to schedule and all the d (not only manufacturing operations, but material handling, tion team used as the record mode described and if the deviations are ll managed. asure sheet NOK are immediately taken in account in the sheet. he record mode described, and if the deviations corrected during n the shop floor: NOK NOK re clearly defined: qualification/training/certification level (ex. agic Square) 1 y implemented in term of records (basic training for newcomers NOK cluded in the training. OK aining for operators on CSE and how to control them es for each operator the qualification status. 1 es for each work station the target of qualified people, it means the e trained to avoid risk of absenteeism and turn over. NOK n defined in the flexibility Chart is Ok. In case of deviation, action . How often does the team rotate? rtified per station should support the Job Rotation Plan. escribes the re-qualification process NOK (Employee Performance Review) is in place. Evaluate if an action performance.









Comment Supplier Comment PSA Support document Cer. IATF/16949 + IATF No.: 385288 K. Nanitha + validity: 2021 to 2024. + Excluded 8.3, design and development of product and Support document receiving / Send oder / services. document Control Syline9 + Scope includes Chassis Frame and component parts of K. Aphirat chassis frame and rear axle housings. + The last surveillence audit Oct 2022. Total 4 minor findings Support document VMI and action plan has been provided. K. Aphirat Support document SQM. - MMOGLE yearly self-assessment is not performed. K. Manop STA + ANPQP version 3.2 (Dec 2020). Support document risks all section. + Incident management procedure from Nissan is available. K. Aphirat D4 2 days, D5 10 days, D8 30 days. + Able to access to customer online portal to access documentation such as SQM, problem analysis, welding audit check list etc. + Design change can be downloaded from G2B system for Nxxxxn. + Contingency plan is available and done with multidisplinary approach from all departments and sections. + Risk for water stoppage, power outage, key equipment breakdown, spare part shortage, Fire, supplier risk are available. + Risk prioritization is available based on High, Medium and Low. + Action plan is available and robust. SFI: to use severity x occurrence to justify the risk level. similar to PFMEA. Support company insurance document + Annual review is in place. Accounting section - Review based on frequency is not evident as the risk priorization is only based on impact, not occurrence. Support document up risks all section. K. Nanitha + SYTELINE 9 is used for invoicing, stock management. + Back-up is performed daily and the restoration test is performed quarterly. Log is observed and evident @@.



Support document Sorting and select supplier. + Criteria for supplier selection is defined for quality, K. Manop STA technical, and cost. + Evaluation% is 51% quality, 19% engineering, 20% Product Support document supplier evaluation. Control and 10 for cost. K. Manop STA + Criteria for QMS (ISO9001 or IATF is established within supplier selection criteria. Support document PPAP Supplier + Financial assessment in selection criteria component 4. Data inspection of Supplier. WI inspection part of Supplier SFI: in the evaluation, the criteria was still using ISO9001:2008 K. Akekachai , K. Wannipa and ISO/TS16949. + Supplier performance is monitored, the KPI is 98%, which consist of element, quality 40%, Cost 20% and Delivery 40%. + Huamei, Jul 79, Aug 83, Sep 79, Oct 82. Quality score in Oct is 12% for TSPK. + PTA Jul 89, Aug 93, Spe 92, Oct 94. + Escalation process is in place. Eg, notification of suspension order for RFQ is sent to Huamei because they did not meet KPI for 7 months. The exit criteria is to meet the KPI 6 month + Sep PPM is 2.3. Contributed by TAP, there was claim. Part number causing the problem from TAP is 50396 4JJ5B P60A Frame, 1 rejection, on 23/9. + Inspection report showed 1/200 pc NG with crack. - Inspection size and frequency does not align with the supplier performance. In the next incoming on 26/9, sampling size maintained the same with 3 pcs. Quantity of lot is not specified. Support docuemnt Org. New project tspk-bp + Project organization chart is available and including K. Montree , K. Witsanu manufacturing members. - Project manager is not well versed in AIAG APQP. Support document Org. New project supplier ANPQP Team. + Project schedule is available and incorporated with K. Montree , K. Witsanu customer milestone. - There is project delay but there was not open issue list maintained to mitigate and report the risk. Support Skill Matrix PD Frame - There is no formalized process to identify new man/skill. K. Siripong - No process qualification buy off or self-assessment Support document Process Audit tspk-bp implemented. K. Nanitha



Support document Process Audit supplier - Supplier APQP is not well managed within TSPKK APQP. Eg, K. Akekachai the MRD of supplier direct material is not specified. - Supplier APQP and project follow up is not in place. The follow up is focus on tooling development. Support document แผน PM Die / Jig and Eqiument + Capacity is validated before project launch. K. Jetsada , K. Panumart + Cpk for tooling validation is available and >1.33. Support Log sheet design change document - 2D drawing control is not established. There is no masterlist K. Montree or document control for drawing revisions. - IR revisions control is not established. Support FMEA / Control plan document K. Montree + Special characteristic is cascaded to process flow chart, PFMEA and control plan. Support Procedure Engineering Change document + CSR is implemented with specified control, eg, welding K. Nanitha length check once/month, macrocut test once/6 month, CMM 3 pcs/shift. Support photos of daily meeting and meeting details - Daily leadership meeting is not implemented. There is only K. Siripong a weekly meeting on Wednesday. Provide an example of old issue with corrective action and - Fast response tracking board is not established. improvement. Presentation / 8d report K. Chavalit Support Board production line / Board 4M Change / Log + Main information board is available. sheet - Production achievement from the previous day was not claim customer displayed. K.Siripong , Chavalit - Current day production plan was not displayed. It was still showing Jun 2022 information.



Provide 4M Change WI-QC-010 - Escalation process is not clearly defined for internal, K. Akekachai external, category, level, time limit, and method of escalation. - Visual board for escalation flow is not in place. Provide shift book , Production daily report - Escalation reaction plan is not defined. K. Siripong Shift book, man-map Infrom problem in production line, - Method of communicating is not clearly established. There Frame daily report. is no logbook/ shift book available to communicate and K. Siripong , K. Mathee monitor each escalation. Reply 8D report + 8D report is used and the deadline is specified by customer, K. Akekachai eg, Nxxxxn. + Weekly report is sented for top management follow up. - Tracking of deadline is not established. Reply 5why analysis ( 8D report, power point presentaton) + QA-D23 LCP-0222-016-FRAME-ASSY, complaint started K. Akekachai 21/2, P/N 50100 6KG0D. + 5 why analysis is conducted. - 5 why analysis is not fully effective. Eg, occurrence cause is only targeting man problem, while there is a underlying problem with method in 4th why, \"Q-gate inspector walked into production line to replace part but took parts with wrong model and pack in the box\" can also be caused by poor layout or poor labelling. Reply 8D report (PFMEA), Procedure FMEA (PR-PE-010) K. - Repeated issue is not monitored and identified Akekachai , K. Witsanu systematically. New Model Procedure (APQP- PR-PE-707) + SC points are inspected according to the control plan K. Witsanu frequency and size. Eg Macro cut inspection is scheduled every 6 month and monitored. The last result was all OK. Control plan Frame H60A - Inspection of 26-29 is not available for Chassis Frame. It is K. Witsanu an inspection for hole concentricity with specification of 0.0±1 mm. SFI: the control has to specified the frequency same as CSR, eg, instead of 3 pcs for dimension check, it should be written F, M and E at the \"size\" column. + Record is kept and available. NC product procedure - Reaction plan does not specify segregation if NOK are found K. Akekachai for SC points.



Gauge R&R, calibration plan, Lab scope + GRR is performed for CMM, PQM-104 with inspector Sumat K. Wannipa, K. Chaovalit for overall dimensions. - GRR is not performed for caliper, PQA-454, with inspector Ninai & Tom for welding length. + GRR is performed on yearly basis. - The acceptance criteria for >10% & <30% is depends on RPN# from FMEA, but the number f RPN is not extracted but it is a constant number between different gages. The number is always 0.2. SFI: To use ANOVA method for MSA. The know how of MSA is limited as the performer does not know the rule of GRR acceptance and only rely on excel formula. PPAP (CP, CPK) + Cpk for dimension control on SC points are monitored. K. Chaovalit Refer to PPC11, concentricity is not inspection from point 26- 29, hence, no Cpk. Refer ANPQP from customer's requirement QVCC (Control + Special caused is defined and monitored. Reaction plan is CP, CPK) not defined. K. Chaovalit - Process stability is not monitored for all points of SC, only point 30. - UCL = 0.598, LCL=-0.586 for Nov22 and they are updated on monthly basis. Quality alert , refer to document PQF, 8D report + Strategy in place for reinforced control for ramp-up - Make flow quality feedback preliminary control by following customer requirement to be K. Chaovalit implemnted for 3 months and until customer agrees its removal. - Customer approval to removal the activity is not evident. - Upstream reaction process is not well defined, there was no investigation report equivalent to 8D when there is NOK parts found during this period in the preliminary control. Check sheet, Receiving , In process, Final , WI H60A Axle - Check sheet is not established to be used for preliminary K. Wannipa, K. Chaovalit, K. Choetsak control. Stop-Call-Wait document ( WI-PD-010) + Daily record and follow up is evident with daily rejection K. Mathee and defect mode record from Nov19 to Jan20. WS/WI, Check sheet, Machine check sheet, Daily check - Start-up is not performed before shift start, eg, OP #200-80 sheet and #200-90. K. Mathee - Start-up frequency does not include shift start check.



WI marking lot number Frame production line ( WS-PD-PA- - Record is empty after start of production. 209) K. Mathee NG part was found, stick tag label and separate to NC/ NG + All parts are marked with QR code. area K. Mathee Pokayoke list at produciton line - Pokayoke for OP #200-0 for nut presence check between K. Witsanu 2WD/4WD is not established in the checksheet. Pokayoke check sheet, inspection sheet - Pokayoke for OP #200-0 for nut presence check between K. Mathee 2WD/4WD is not verified during start-ups. - Sensor check at installation jig is not available. - Pokayoke is not verified at all start-ups/daily. In case, Pokayoke is worn out, issue maintenance request - Pokayoke checks are not documented and reaction plan is form , Pokayoke daily report not established. K. Mathee MT section check sheet machine, Utility + L1 maintenance are performed and take into account of K. Panumas key checks. Org. MT (K. + L1 maintenance is performed under manufacturing PM Plan of MT responsibility for each stations together with start-up checks. Document FR-MT-014. (Maintenance request) Panumas ) + Records are available and abnormality will be recorded. Predictive maintenance FR-MT-013 K. Panumas Warranty claim details + Warranty management flow in place with timeline for pre- K. Choetsak analyse. - Overall timeline is not defined together with investigation timing after receiving the warranty part. - Warranty procedure is not established. Identify contact person warranty claim. + Coordinator is identified. K. Choetsak + Able to access to customer online system to check and track claim. Eg, Hxxo system, but Hxxo only have 0km. Refer Supplier's received part check list (NMT) Meantime, Nxxxxn inform manually via email. K. Choetsak + DHL will support to courier the part back to TSPKK. + Timeline for courier products by Sea ~ 2 weeks, if by air ~ 1 week.



New workers and visitors are trained for safety based on + Safety helmet is provided to visitor upon entry to the the safety policy , refer doc…... shopfloor. K. Worachai + Safety PPE is respected by operators and employees. - Safety briefing is not provided to visitors. FIFO part storage / FQ part (Lay-out) + Layout is clear. 5s at working area + 5S audit is carried out. Action plan and follow up is K. Aphirat established. - WIP product is not labelled. - Layout and identification is not fully established and labelled, eg, NOK area for NOK frame, storage area for different groups of components for different productions, eg, component for H60A or P60A. Check light, temperature, noise and working environment. + Ergonomic evaluation is done twice a year. Scope is light, K. Worachai noise, heat and dust. SFI: to include check of lifting heavy object evaluation. WI all sections, shop floor - SWI are not placed near the workstations. Eg, SWI for K. Matree , K. Siripong Repair of welding after EDP is not displayed at the repair station. WI production section , shop floor - SWI for receiving at CIC is not established. In charge by all section . K. Matree , K. Siripong - SWI does not fully captures all work elements and quality control requirement and description. Eg, OP #200-90. - The sequence and workflow does not tally with SWI. Shop floor + Revisions are easy to be identified and understood by the K. Matree , K. Siripong operators about the revisions change. Measuring instruments calibration / results + Calibration schedule and master list is available and K. Wannipa updated. + Calibration report is available for PAQ-434. - Calibration report is available for PQM-104, but it is not calibrated by a certified company with ISO/IEC17025, OEM approval is not evident.



Gauge R&R, record + Acceptance criteria is available and followed. K. Wannipa, K. Boonsong Manage with measuring instruments having capability not + NOK gage is quarantined and controlled. ok, stick tag label and control + Part controlled by NOK gage is describe in PR-QC-002. K. Wannipa Where the last 3 lots produced will be verified, if NOK is identified, further action will be taken for whole period of batches. Area for placing NC/NG part with tag identification + NOK parts are segragated. K. Mathee - Location is not identified with label, eg, \"NOK Area\"/\"Quarantine Zone\". NC/ NG management , procedure of NC product - Quarantine / containment till the last known status part is K. Akekachai, K. Mathee not aware by inspectors. Part rework record, disposal report - Incoming quarantine area is not secured with limited access. K. Mathee - Records/lists are not available for NOK parts. NC/ NG part management at production line - Containment worksheet is not established. K. Mathee Ask team members about how to manage with NC part. + Flow of containment is understood and it was carried out K. Mathee by competent person. SFI: the briefing prior to start containment job must have a briefing record. WI parts delivery to NMT assembly line + The guaranteed lot is marked and communicated to Identify first lot tag (NPDN) K. Chaovalit customer officially via 8D report. - Repair of welding after EDP does not flow the part back to the EDP as per process flow chart (PF-PE-EP-003). WI of reworking part / reworking record + Reworked parts are inspected with upstream's checks. K. Mathee PFMEA scope + Rework parts are traceable with QR. K. Witsanu