W&R Insider

........ IN THIS ISSUEFrom the Marketing & Communications Team Birthday Bash.........2 National Stakeholder Road Show.........3 QQA Profile.........5 KZN SOE project scoops an award.........6 HR Desk.........6 Announcements.........7 Birthday Wishes.........8 Gallery:Birthday Bash.........9By Martha Shingange The night of the stars gala event that has been planned for the first day of the strategic session should be motivation enough.Energy levels are slumping, fatigue is setting in and priorities We look forward to letting our hair down and get to reconnectseem to come in fast and furious…it is called year-end. This with and introduced to each other.is a common phenomenon amongst organisations particularlythose that shut down operations during December. After the We love receiving your input which keeps us on our toes.year that we have had, it is no surprise that many of us are Please continue to send your inputs or let us know if you woulddrained. It has been an eventful and exciting year. like to contribute to the newsletter as a guest columnist.Here is a survival guide to help you stick it out for the next threeweeks:•• Get plenty of rest;•• Stay hydrated and eat healthy;•• Plan your day with a to-do-list;•• Avoid burn out;•• Take a break…walk to a colleague instead of phoning them and step outside for some fresh air;•• Take a vitamin supplement to boost energy levels•• Exercise (taking a walk around the block is also exercising)As we wrap the year, we are excited to announce the name ofour internal newsletter. From the many entries we received, thejudges unanimously agreed that The Insider was the winningname.Congratulations to Frederick from GPS (TVET Coordinator at Frederick.South West TVET College,Dobsonville Campus).This name reflects what we aim to achieve with this newsletterwhich is to give you the inside story.Enjoy your prize, Fredrick.Colleagues, hang in there! It is the final stretch.Issue 04 | November | 2015 1

Birthday Bash W&RSETA organise a splendid Birthday BashThe Gangsters scooped the prize at Head Office Four groups namely, Gangsters Paradise, Team Anchor, Rainbow and Beezy Bee entered the competition which was judged by external individuals. The Gangsters Paradise which comprises of the Regions Executive Office, Strategic Planning Unit, Marketing & Comms took the prize for the second successive year!By Martha Shingange In the KZN region, Durbanytes came up top while in the Eastern Cape,Tropical Beach Bonanza was the winner. TheThe annual birthday bash is undoubtedly a great way to let winning groups across the regions walked away with R500our hair down from the hectic activities of the year. This Social in cash.Club initiative was heldon Friday, 13 November. It is a time ofcelebrating the gift of life and to connect with colleagues on a It was truly a fun-filled day and we would like to congratulatemore relaxed atmosphere, away from the busy and demanding the Social Club committee for once again exceeding ourschedule of the SETA’s work. expectations.As per tradition, head office staff organise themselves in group We look forward to the Social Club bowling us over again onto come up with a creative theme for the bash. The challenge the evening of 9 December.includes attire and food. This is truly a test of creativity and teamspirit. During the event staff members unleashed their creativejuices and demonstrated team spirit while working together tobring the memorable birthday bash. The Eastern Cape team took to the beach to celebrateGPS went with the “cowboy” themeIssue 04 | November | 2015 2

National Stakeholder Roadshow Three provinces to go to conclude thestakeholder roadshows When delivering his welcome address, Cllr Molusi said it was important that companies play their role in the sector in order to contribute to skills development within the Sol Plaatje municipality. He also said that full participation of all stakeholders will enable SETAs to execute their roles in a much more efficient manner. He concluded by encouraging learners to take advantage of the SETAs offering for the betterment of their future.Senior Regional Manager Coastal, Lana van der Westhuizen addressing stakeholders during the roadshow in Free StateBy Chris ChaukeThe W&RSETA national stakeholder roadshows started inGauteng on 13 October and so far 14 sessions out of 19have been rolled in six provinces across the country namelyKwa-Zulu Natal, Cape Town, Free State, North West and theNorthern Cape. These strides have been made in an effort toreach out to the W&R stakeholders in order to share the SETA’sachievements as well as to listen and address their challenges.So far the roadshows have been a great success judging fromstakeholder’s feedback during the sessions.The last session which was held in the Northern Cape included W&RSETA Board Member Mr Mike Tau addressingcertification ceremony of over 100 learners from the 2014 stakeholders in Klerksdorp, NorthWestNorthern Cape Learnership programme and they were held atTol Speelman, Upington on 17 November and Protea Hotel in Speaking during the certification ceremony, Dr Dakora edgedKimberley on 19 November 2015. the learners to take charge of their future by working hard in their career.The Northern Cape roadshow and certification ceremony wasgraced by the presence of three W&RSETA Board Members,Ms Sizakele Moloko, Mr Ivan Molefe and Mr Sibusiso Busane,Head of Department Retail Business Management programmeat Sol Plaatje University, Dr Edward Dakora and ExecutiveMayor of Sol Plaatje Municipality, Cllr DK Molusi.Issue 04 | November | 2015 3

A group of learners from Uptington after the certification ceremony“The certificates you are receiving today is just thebeginning of the journey in your career and I would like toencourage you to work harder in order for you to go furtherin your career.”“The retail industry is very competitive so you need to Executive Mayor of Sol Plaatje Municipality, Cllr KD Molusi during hisbe as equal competitive as possible in order to survive. welcome address in KimberleyRemember, your qualification is your future, no one willever take it from you,so keep pushing and make sure thatyou achieve even higher qualifications,” said Dr Dakora. The roadshows are set to be concluded on 9 December and the remaining provinces include Limpopo and Mpumalanga.Board Member Sibusiso Busane and EM-HR, Eastern Cape Regional Manager, MzamoLibo Handing over certificate at the Upington Matyobeni Addressing stakeholders at the East London Session Certification Ceremony Northern Cape Reional Manager, Stakeholders during the Port ElizabethAbigail Belang Addressing Stakeholders Session at the Stakeholder Roadshow and Certification in UpingtonIssue 04 | November | 2015 4

QQA Department-ProfileBy Chris ChaukeOne of the W&RSETA’s responsibilities is to ensure that It is for this reason that the W&RSETA established thethe training that is provided in the Sector is aligned to the Qualifications and Quality Assurance department. Thisrequirements of the Quality Council on Trade and Occupations department is entrusted with amongst others, ensuring that(QCTO) on the delivery of education and training. there are relevant qualifications and robust systems in place that facilitate provider accreditation and learner certification. In order to fulfil this role, the unit works very closely with the following Quality Council on Trade and Occupations (QCTO) delegated Development Quality Partner (DQP), Quality Assurance Partner (QAP) and Assessment Quality Partner (AQP) status for the new occupational qualifications. QQA staff members form Head Office, The unit is headed by the Qualifications and Quality Assurancefrom left Aphia Serumula, Patience Maota, Inger Marrian and Tirhani Chauke Manager, Inger Marrian. She is assisted by a dedicated team of staff who make sure that the unit operates in full swing. The unitBenjamin QA- WC Nazia, QA- GPS & NW comprises of the Qualifications Coordinator, Aphia Serumula, the Certificate Officer, Tirhani Chauke and the Qualifications and Quality Assurance Officer, Patience Maota who are all based at Head Office. This team is supported by the Regional Quality Assurers (QA) and Learning Programme Evaluators who are based in the regional offices. These support staff members comprises of QA for GPS and NW, Nazia Mansur, QA for KZN, Sterna Ferreira, QA for Free State, MP and NC, Panesh Lala, QA for WC, Benjamin Motlhabane, QA for EC, Thandile Mahamba who also assists with learning programme evaluation for the Coastal regions and Charles Motlhaping who is the learning programme evaluator for the Inland regions. The staff at head office isresponsible for the following functions; Provider and learner certification, management of the W&RSETA QualificationsManagement Body (QMB) and the HET and FET QMB subcomittees providing regular reports to the QCTO and upload learner data to the national learner records database (NLRD) hosted by the South African Qualifications Authority.Paresh, QA-FS & NC Sipho QA- LP & GPNSterna QA- KZN Thandile, QA- ECIssue 04 | November | 2015 5

KZN SOE project receives an award at the WIL Peter Receiving Awards forconference 2015 Leadership & InnovationThe groundbreaking Schools of Excellence (SOE) project W&RSETA’s 2015 Leardership &received an award from the South African Society for Innovation AwardCooperative Education (SASCE) at the 2015 Work IntegratedLearning (WIL) Africa conference. The conferencewhich wasorganised by the SASCE was held on 23-25 November 2015at the University of Johannesburg. The W&RSETA received anaward “forleading the development of innovative co-operativeeducation school of excellence model in the Retail Sector”.The award winning project was launched in Kwa-ZuluNatal by the Minister of Higher Education and Training, DrBENzimandein August 2014. The project is collaborationbetween industry and institutions of learning to ensure thatthese institutions produce suitably qualified and experiencedstudents to meet the demands of the Sector. Staff Strategic SessionFrom the HR Desk The staff strategic session which has been planned for 10 and 11 December will provide an opportunity for us to reflect onEmployee Satisfaction Survey (ESS) our achievements and the areas that we still need to achieve to meet our targets for the 2015/16 financial year.Following the announcement that the HR would conduct theEmployment Satisfaction Survey, MirumbaConsulting has It is at this session that other staff related issues are discussed.been appointed for this process. The survey seeks to gauge The HR department is coordinating all arrangements for thesatisfaction levels amongst staff and provides an opportunity session and the following logistics should be noted:for the SETA to address gaps on various issues that impact onstaff. • Coastal regions: WC, KZN, EC, NC and FS will arrive on 9 December 2015 and will be accommodated for twoThe first phase of the project which involved the submission of nights.surveys has been completed and the provider has facilitatedfocus groups with the departments. One-on-one sessions will • A bus shuttle will be arranged for the GPN, GPS and Headbe conducted with identified individuals. Office staff. Accommodation for the local staff will be arranged for the evening of 10 December Rental cars willThe HR Department conveys its gratitude to everyone for be arranged for the LMP, MP and NW staff, respectively, tocooperating and supporting this process. All queries related travel on 10 December 2015. Staff from these regions willto this project should be submitted to the Learning and be accommodated for the night of 10 December.Development Manager, Moshawa. Consultations on other logistics and the programme are currently ongoing and will be communicated in due course. You are encouraged to submit your inputs on items to be considered for the two-day session to make it an interactive and memorable event. The HR Department has promised to exceed our expectations and deliver an exciting experience. We hope that you have started planning your outfits to dazzle at the Night of the Stars. This year’s theme is Vintage. So, you are welcome to raid your parents’ wardrobe. Let’s go back to the 40s, 50s and 60s! It promises to be a night to remember!Issue 04 | November | 2015 6

AnnouncementsThe HR department is proud to welcome the following members Resignationsto the W&RSETA family who have joined us on a permanent base: Please be informed that Ms Daphne Matloa, the CFO at the Wholesale and Retail SETA has resigned. Her last day was on•• Maggie Mofokeng, Chief Financial Officer. the 30th October 2015. She has served the SETA diligently in•• Lusia Mthimkhulu, Supply Chain Administrator. all the years she has been with us. We wish her all of the best.•• Lesego Moatshe, Regional Administrator Gauteng North Region.•• Piet Malapela, Rural Development Administrator•• Kenneth Rankoe, TVET Coordinate Upington: Northern Cape Region.•• Nicholas Maseko, Internal Auditor•• Pertunia Napo, Regional Administrator for Gauteng South.•• Nelly Tau, Office Assistant at Head Office•• Ida Matlala, Office Assistant/Receptionist at Tugela Building, Head OfficeThe following were appointed on temporary basis: Contracts Data Capturers:•• Lloyd Mmopane•• Tlabo Mannya•• Linkie Sikhafungana•• Nomso Nongogo•• Quincy Tshivhase•• Simphiwe Tshabangu•• Michael MatsekeContracts Data Capturers (Supervisors):•• Mametse Sebesho•• Teboho Tsotetsi•• Vusi DikoboRodger Masedi was appointed as an HR Graduate InternThank you for making the Wholesale and Retail SETAan employer of choice.Issue 04 | November | 2015 7

Birthday Wishes!!!Best wishes to the following employees who are celebrating their birthdays during November month. Your birthday is the firstday of another 365-day journey. Be the shining thread in the beautiful tapestry of the world to make this year your best ever!01 November- Louis (Head Office) 03 November - Moshawa (Head Office) 05 November - Luyanda (WC) 06 November - Onica (Head Office)07 November - Vinnette (Head Office) 08 November - Anthea (WC) 09 November - Richard (Head Office) 10 November - Donald (Head Office)20 November - Abigail (Head Office) 21 November - Andile (Head Office) 23 November - Lesego (Head Office) 24 November - Victoria (Head Office)24 November - Thobile (GPS) 24 November - Refuwe(FS) 26 November - Onica (GPS) 27 November - Ankie (Head Office)Issue 04 | November | 2015 8

Gallery: Birthday BashCall Centre: 086 270 027 Web: www.wrseta.org.zaIssue 04 | November | 2015 9