BASTO_Cebu Pacific_REVISED CTB

CEBU PACIFIC LOW FARE, GREAT VALUE BS AIRLINE BUSINESS #ibaangABA ADMINISTRATION #AimBelieveAchieve MAJORS IN MARKETING AND AIR FREIGHT OPERATIONS

CEBU PACIFIC COMPANY PROFILE DISCLAIMER: The representation of the BS ABA interns and their respective OJT companies in this Coffee Table Book are done for educational purposes only. With the intention to showcase the interns' learnings and experiences in the 600-hour program, this output showcases how they are transformed to be industry-ready for their future.

OUR VISION WE ENVISION STRONGER NATIONS WHERE CULTURES AND COMMUNITIES ARE CONNECTED, MEANINGFUL RELATIONSHIPS ARE BUILT, AND LIVES ARE ENRICHED BY OPPORTUNITIES AND EXPERIENCES WE MAKE POSSIBLE. OUR PURPOSE TO MOVE PEOPLE, CREATE OPPORTUNITIES, AND BROADEN PERSPECTIVES, ENABLING EVERYONE TO LEAD RICHER AND FULLER LIVES. Our Values SERVICE WE PUT PEOPLE AT THE HEART OF SERVICE. INTEGRITY WE DO WHAT IS RIGHT. TRUST WE CULTIVATE TRUST AND COMMIT TO COLLABORATION. COURAGE .W E R E L E N T L E S S L Y P U R S U E N E W I D E A S A N D B E T T E R S O L U T I O N S BEST OF FILIPINO SPIRIT WE LIVE THE BEST OF FILIPINO SPIRIT AT ALL TIMES.

We are the leading airline in the Philippines, operating flights to over 60 domestic and international destinations across 14 countries, including Australia, China, Japan, Singapore and the United Arab Emirates. We are also the preferred and dominant air c​ argo carrier in the Philippines, providing competitive, fast, and straightforward air cargo services to an extensive network, for individual shippers and cargo agents.

Our Fleet NO SMALL FEAT! CEB'S 76-STRONG FLEET IS COMPRISED OF 55 AIRBUS (SIX A321NEO, SEVEN A321CEO, FIVE A320NEO, 29 A320, AND EIGHT A330) AND 21 ATR (SEVEN ATR 72-500, 13 ATR 72- 600 AND ONE ATR FREIGHTER) AIRCRAFT, ONE OF THE MOST MODERN AIRCRAFT FLEETS IN THE WORLD. BETWEEN 2020 AND 2026, CEBU PACIFIC WILL TAKE DELIVERY OF 26 MORE AIRBUS A321NEOS, THREE MORE ATR 72-600, 16 A330NEOS, AND 15 AIRCRAFT ORDERS FROM THE A320NEO FAMILY. 5J HOORAY!

OUR AWARDS CEBU PACIFIC THE AIRLINE WITH FLYING COLORS While we consider our passengers the best judges of our service, we're proud to say that we've been recognized and awarded by a number of travel institutions and groups, affirming our unyielding commitment to excellence.

cebu pacific's website

INTERVIEW wi th MS.THONIE METRAN (BS ABA INTERN)

Interview (AIRLINE PASSAGE) MS. THONIE BEATRICE METRAN Do you think you have the enough work force in operating your objectives (BS ABA INTERN) especially this time? How does it go? -According to Ms. Thonie Beatrice What are the business Metran (BS ABA Intern), t does. It has challenges that Cebu Pacific is enough employees on their operations. encountering right now? How The only problem is that their cabin do they cope up with that? crews and pilots are still inadequate as of this moment. Since there are a lot of -According to Ms. Metran, Since flights everyday. she is part of the HR Dept. The problem that Cebu Pacific is A lot of crucial things are happening encountering right now is the right now, how does Cebu Pacific face hiring of employees. Cebu those obstacles? Can you give an Pacific is having mass hiring instance wherein the airline made a since a lot of people want to solution with the obstacle? travel once more after being -According to Ms. Thonie Beatrice locked down. Metran (BS ABA Intern), way back, Cebu Pacific needed to retrenched their employees because of the pandemic. But some employees of Cebu Pacific have been transferred to one aviation company. Instead of being retrenched. MS. THONIE BEATRICE METRAN (BS ABA INTERN)

INTERVIEW ABEL 221 (AIRLINE PASSAGE) CEBU PACIFIC Cebu Pacific had suffered a slight runway excursion last March 8, 2022; how did the airline settle the incident? -According to Ms. Thonie Beatrice Metran (BS ABA Intern), since she is part of the HR Department, she has no idea with this aspect but she thinks that it has been a solution with this incident. Because there are no issues anymore with this incident that happened. MS. THONIE BEATRIC METRAN (BS ABA INTERN) As an intern to Cebu Pacific, how did you adapt or adjust with the work protocols during the time of pandemic? Since it is needed for their work. Last march, According to Ms. Ms. Metran has been working on site. Thonie Beatrice Confidential documents are what she has been Metran (BS ABA working on site since it is risky if it will be done Intern), she started at home and there will be no guidance from the her work at Cebu supervisor. Pacific through work from home set up. She has an email account from ceb.

ABEL 221 (AIRLINE PASSAGE) The surge of COVID has been highly crucial last year, how does it affect the workflow of Cebu Pacific compared to the situation right now? Cebu pacific provided a service unit so that the employees could work from home before because of the surge of the COVID. CEB became more secure with their documents since their employees are working at their homes. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

INTERVIEW ABEL221 (AIRLINE PASSAGE) Being a new intern in the field of aviation, what is the biggest challenge of the company that you catch up with? How did you respond with that? According to Ms. Thonie Beatrice Metran (BS ABA Intern), as of this moment, there is no problem that has been encountered by the intern. Cebu Pacific has treated their employees really well. As a matter of fact, on the first and second day of hybrid work, there is a welcoming booth for them. They gave free taho, ice cream, and other freebies, as a way of welcoming them back. Being to work from home is a challenge that the intern has experienced.

ABEL 221 (AIRLINE PASSAGE) Ms. Em-Em Magtoto-Andaya Ms. Thonie Metran Ms. Krizzia Luz Abila (BS ABA INTERN) WITH THE COVID-19 RESTRICTIONS, HOW DOES HOW DOES CEBU PACIFIC REGAIN THEIR POTENTIAL CUSTOMERS AFTER THE THE AIRLINE MAXIMIZE THEIR FLYING RESTRICTIONS ON FLYING WAY BACK IN 2020? OPERATIONS? -ACCORDING TO MS. THONIE BEATRICE METRAN (BS ABA INTERN), CEBU PACIFIC -ACCORDING TO MS. THONIE BEATRICE METRAN REGAINS THEIR POTENTIAL CUSTOMERS, LOYAL CUSTOMERS, AND PROSPECT (BS ABA INTERN), IT’S NOT THE SAME AS BEFORE CUSTOMERS BY THE REPUTATION CEBU PACIFIC HAS. CEBU PACIFIC IS A WELL (PANDEMIC), THERE ARE A LOT OF PASSENGERS KNOWN AIRLINE NOT JUST IN THE PHILIPPINES BUT ALSO IN WHOLE ASIA. THAT ARE ALLOWED TO BE ON THE AIRCRAFT. ALSO CEBU PACIFIC IS A BUDGET FRIENDLY AIRLINE. CABIN CREW OF CEBU PACIFIC ARE ALL VACCINATED AGAINST COVID-19. THERE WOULD BE BOOSTER VACCINATIONS OF COVID-19 FOR THEIR EMPLOYEES AND IT WILL BE DONE ON THE CEBU PACIFIC SITE AS WELL. CEBU PACIFIC IS ALMOST CLOSE TO 100% WHO ARE FULLY VACCINATED AND HAVE BOOSTER VACCINATIONS ON THEIR EMPLOYEES.

MKTG 222 (RETAIL MANAGMENT) Pilot Chezka Carandang CEBU PACIFIC IS WELL KNOWN AS “LOW FARE, GREAT VALUE”. HOW DOES THE COMPANY ENSURE THAT THE SERVICES THEY PROVIDE ARE WORTH THE PRICE THEY OFFER? - ACCORDING TO MS. THONIE BEATRICE METRAN (BS ABA INTERN),, CEBU PACIFIC HAS WELL TRAINED EMPLOYEES THAT COULD SERVE THE CUSTOMERS. PILOTS AND CABIN CREWS THAT HAVE BEEN DEPLOYED STILL HAVE CONTINUOUS TRAINING. THERE IS SO CALLED CEB UNIVERSITY, WHEREIN EMPLOYEES COULD STILL LEARN; IT OFFERS MODULES AND SEMINARS FOR THEIR EMPLOYEES.

MKTG 222 (RETAIL MANAGMENT) TOP VOL.003 DESTINATION As an intern, how are you being How does the company maintain prepared before given the task? its “promise” to its customers? - According to Ms. Thonie Beatrice Metran - According to Ms. Thonie Beatrice (BS ABA Intern), she is part of Metran (BS ABA Intern), being consistent compensation and benefits inside the HR and true to their customers. An example department. For the on-site, her task is still of this is the PISO fare. It has been explained step by step. Supervisor will be clarified that PISO fare is only the seat giving the task step by step and Ms. and baggage are not included with that Metran will be taking down notes so that fare. Airfare is still cheaper than their there would be no task that will be competitors. forgotten.

MKTG 222 (RETAIL MANAGEMENT) How does the company take care of its loyal customers? According to Ms. Thonie Beatrice Metran (BS ABA Intern), there is a loyalty card from Cebu Pacific. They have CEB super pass, if you avail this card, passengers could get discounts when booking flights, and baggage. Cebu pacific has a lot of promos for their passengers.

MKTG 222 (RETAIL MANAGEMENT) PISO Sale on the airfare on Cebu Pacific is How does Cebu Pacific ensure the service well known. Do you have any idea on how quality that they offer to their the company manages overbooking when customers and potential consumers? this season comes around? What instance could you give wherein the company -According to Ms. Thonie Beatrice Metran (BS ABA Intern), experiences overbooking because of the They treat potential customers and loyal customers fairly. PISO Sale? Do you consider this a Cebu Pacific gives the same treatment whether they are competitive advantage? Why did you say potential customers or the loyal ones. so? -According to Ms. Thonie Beatrice Metran (BS ABA Intern), Rebooking discounts or there would be free rebooking with that. There must be compensation for the customers. CEB treats their customers when it comes to overbooking. And PISO sale is considered as competitive advantage as per Ms. Metran. Since piso sale became known because of Cebu Pacific.

(RETAIL MANAGEMENT) DO YOU THINK THE SERVICES THAT CEBU PACIFIC OFFERS ARE CONSISTENT? STATE AN INSTANCE AND EXPLAIN. DESCRIBE THE SERVICES OFFERED BY CEBU PACIFIC. -CEBGO, IS THE ONE FOR THEIR CARGOS. CEBU PACIFIC IS CONSISTENT WITH THEIR OFFERS SINCE THE PISO FARE IS STILL THERE AND 88 PESO DEAL. -MS. THONIE BEATRICE METRAN (BS ABA INTERN) HOW DOES THE COMPANY RESPOND TO THE CHANGING BUSINESS ENVIRONMENT? -WHEN THE PANDEMIC CAME, RETRENCHMENT OF EMPLOYEES HAPPENED. AND WHEN TRAVELING IS VERY STRICT THERE ARE ONLY 1- 2 FLIGHTS A DAY BUT NOW THAT TRAVELING IS NOT THAT STRICT ANYMORE, FLIGHTS IN CEBU PACIFIC ARE A LOT NOW EVERYDAY. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

MKTG 221 (INTERNATIONAL BUSINESS AND TRADE) Does Cebu Pacific yield extensive training for all employees about cybersecurity protocols in the company? How can you say so? - Yes, since there is CEB University, there are seminars for the employees and they could still learn from that. Especially right now, that the employees of CEB are working from home. There is a security that Cebu Pacific is conducting since there are confidential documents. The IT personnel of CEB are very responsive with the employees' questions. -MS. THONIE BEATRICE METRAN (BS ABA INTERN) The pandemic has not stopped yet, how does the Air Freight in Cebu Pacific handle the trend of the business? - According to Ms. Thonie Beatrice Metran (BS ABA Intern), Cargo, air freights of Cebu pacific were still there even with the surge of pandemic because it still operates. Cargo air freight of Cebu Pacific has been highly used since a lot of people are buying overseas. Also with the vaccines, Cebu Pacific is one of the airlines to transport COVID vaccines all throughout the Philippines . MS. THONIE BEATRICE METRAN (BS ABA INTERN)

(INTERNATIONAL BUSINESS AND TRADE) DOES CEBU PACIFIC ENCOUNTER COMPLAINTS BECAUSE OF THE PAYMENT METHODS THAT THEY CERTAINLY HAVE? STATE AN INSTANCE. - ACCORDING TO MS. THONIE BEATRICE METRAN (BS ABA INTERN), BEING A NEW INTERN, SHE DOESN’T EXPERIENCE COMPLAINTS LIKE THIS. SHE USUALLY HAS HEARD ISSUES ABOUT OVERBOOKING, DELAYS, AND CANCELLATIONS. IF EVER PEOPLE COMPLAIN ABOUT THE PAYMENT METHODS, CEB WILL RESPOND IMMEDIATELY SINCE THERE ARE EMPLOYEES WHO ARE ALWAYS THERE TO ANSWER QUESTIONS FROM THE CUSTOMERS. DO YOU KNOW ANY NTERVIEW INSTANCES THAT THE COMPANY ENCOUNTERS CULTURAL BARRIERS WITH THEIR ADVERTISEMENT? CAN I YOU FURTHER ELABORATE - NOT WITH THE ADVERTISEMENT BUT WITH HIRING EMPLOYEES. SINCE CEBU PACIFIC COULD ALSO HAVE FLIGHTS INTERNATIONALLY, DIFFERENT AND DIVERSE NATIONALITIES WILL NOT BE LOST IN THIS SITUATION. CEBU PACIFIC HAS HEADQUARTERS IN DIFFERENT COUNTRIES ALREADY.- M S . T H O N I E B E A T R I C E M E T R A N (BS ABA INTERN)

MKTG 221 (INTERNATIONAL BUSINESS AND TRADE) How does the company handle disasters that come? Do they have disaster plans? Give an instance. -Subjective answer from Ms. Thonie Beatrice Metran (BS ABA Intern), She thinks that they are prepared for these things. That is why there is a mitigation plan for every business to know what are the things that you should do if there are unfortunate events. This pandemic, the response of CEB is to have work from home basis to work. INTERVIEW

MKTG 221 (INTERNATIONAL BUSINESS AND TRADE) AS AN INTERN OF CEBU PACIFIC, DO YOU HAVE ANY IDEA HOW THE COMPANY INCORPORATES INTERNATIONAL BUSINESSES? Cebu pacific has a lot of accredited businesses abroad. They have been invited by airbus to singapore airshow, early 2022. Since Cebu Pacific has a new aircraft, which is the Airbus A330neo, it is greener since it has less fuel consumption. HOW DOES CEBU PACIFIC HANDLE INVESTORS IN THEIR COMPANY? No comment on this, Cebu Pacific is one of the companies of JG Summit, Robinsons is one of their sister companies. HOW DOES THE AGENT OF CEBU PACIFIC HANDLE CRUCIAL SITUATIONS IN THIS RECENT TIME? Instance in airport: Cebu Pacific’s employees are well trained and if there are customer complaints, the employees will handle it on their own if they could but if issues are too big, it could be settled by the higher management. The only situation that Ms. Metran remembered was one baggage policy, wherein you cannot carry one backpack and one small bag. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

MKTG 221 (INTERNATIONAL BUSINESS AND TRADE) HOW DOES CEBU PACIFIC HANDLE THE SITUATION IF THERE IS INACCURATE FORECASTING AND ASSESSMENTS? ACCORDING TO MS. THONIE BEATRICE METRAN (BS ABA INTERN), SHE THINKS THAT CEBU PACIFIC IS CRUCIAL SINCE THERE IS A DEPARTMENT FOR NETWORK CONTROL AND SUPPORT, IT IS CRITICAL SINCE IF SOMETHING HAPPENS THEY ARE THE ONE TO THINK OF THE SOLUTIONS FOR THAT INCIDENT. FROM TIME TO TIME THEY ALWAYS CHECK THE FLIGHT PLAN IF THERE ARE ANY CHANGES. SO THAT THEY WOULD KNOW THE INCIDENTS THAT THEY MAY ENCOUNTER. HOW DOES CEBU PACIFIC TRACK THEIR AIR FREIGHT? HOW DOES THE COMPANY TRACK IT CORRECTLY TO BE ABLE TO ANNOUNCE IT WITH THEIR CLIENTS? ACCORDING TO MS. THONIE BEATRICE METRAN (BS ABA INTERN), SHE THINKS THAT THERE COULD ALSO BE COMPENSATION IF THERE ARE DELAYS IN CARGOS

MKTG 223 (DISTRIBUTION MANAGEMENT) MS. THONIE BEATRICE METRAN (BS ABA INTERN)

MKTG 223 (DISTRIBUTION MANAGEMENT) How can you be an effective student intern in Cebu Pacific? How can you share your gained knowledge with the company and vice versa? - According to Ms. Thonie Beatrice Metran (BS ABA Intern), it was very helpful to her because she plans to continue her internship with CEB after graduation. It is advantageous on her part since the gained experience and knowledge that she got from her internship right now, will be useful when she continues her work at Cebu Pacific after graduation. Being an intern of Cebu Pacific, what do you think is the great impact of the airline with the local community? - According to Ms. Thonie Beatrice Metran (BS ABA Intern), Cebu Pacific’s trademark has been budget friendly. Since they offer low fare, great value, it is very well known to the local community. Especially people who has tight budgets but still want to travel.

MKTG 223 (DISTRIBUTION MANAGEMENT) Do you have an idea on how Cebu Pacific manages missing cargo misroute cargo? -Subjective answer from Ms. Thonie Beatrice Metran (BS ABA Intern), it could be handled by talking to their clients. It could be settled by telling them that it would just be late but it will still arrive In the Cebu Pacific, how would they make sure that there would be no problem with the shipments? Or how do they manage having problems in their shipments? -Subjective answer from Ms. Thonie Beatrice Metran (BS ABA Intern), they treat their cargo as a living thing. Cargo are place in ULD so that it will be more secured, so that it will not be damaged

MKTG 223 (DISTRIBUTION MANAGEMENT) As an intern of Cebu Pacific, can you describe how the company optimizes the supply chain in the logistic aspect? According to Ms. Thonie Beatrice Metran (BS ABA Intern), CEBGO is the one who is responsible for the cargo of Cebu Pacific. The delivery of COVID Vaccine is still ongoing from outside the country to different areas of our country. How does the company contribute to the sustainability of their operations, people, and the society? According to Ms. Thonie Beatrice Metran (BS ABA Intern), all she can say is about the new aircraft of the CEB. Which is the A330 Neo. With the recent news about global warming and climate change, CEB makes use of this new aircraft to be able to help in saving our planet. With that, CEB is planning to change all their aircraft to the new one which is the A330 Neo since it is more greener and environmentally friendly.

MKTG 223 (DISTRIBUTION MANAGEMENT) AS BEING PART OF THE COMPANY, DO YOU THINK THAT THERE ARE EFFECTS ON THEIR OPERATIONS WHEN RESOURCES ARE LIMITED? CAN YOU GIVE AN INSTANCE? Subjective answer: Best experience Ms. Metran in this aspect is the availability of flight in which Cebu Pacific maximizes their cargo flight. CEB is more into their cargo flight. Wherein it actually saves the company, especially when overseas shipping became in demand. The Cargo flight of CEB has been a great success for their company since the passenger flight is limited due to the surge of covid. IN THE CEBU PACIFIC, HOW WOULD THEY MAKE SURE THAT THERE WOULD BE NO PROBLEM WITH THE SHIPMENTS? OR HOW DO THEY MANAGE HAVING PROBLEMS IN THEIR SHIPMENTS? Subjective answer, they treat their cargo as a living thing. Cargo is placed in ULD so that it will be more secured, so that it will not be damaged. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

MKTG 224 INTERVIEW (ADVERTISING) HOW DOES CEBU PACIFIC MANAGE SOCIAL MEDIA CAMPAIGNS? According to Ms. Thonie Beatrice Metran (BS ABA Intern), Cebu Pacific is releasing different content on their social media platforms. For example, on their Instagram account, they have content like surveys. They are very interactive with the people with the use of their social media accounts. DO YOU THINK THAT THE DIFFERENT MARKETING COMMUNICATION OF CEBU PACIFIC IS EFFECTIVE? According to Ms. Thonie Beatrice Metran (BS ABA Intern), it is highly effective since Cebu Pacific uses different social media platforms to mainly target the Gen-Z. Unlike on LinkedIn, they attract more professionals.

MKTG 224 (ADVERTISING) What do you think are the things to improve in Cebu Pacific’s Public Relation? The usual things that Ms. Metran can see in the comment section of the content is the response. But now, CEB made their own BOT, it was named Charlie. People could chat with him about booking tickets or flights. How does Cebu Pacific create brand recognition for their clients and potential customers? Since Cebu Pacific is well known for low fare, great value. They succeeded in serving their customers even though it is a budget friendly airline. At a lower price people could travel and have a great experience. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

Interview MKTG 224 (ADVERTISING) Given that Cebu Pacific is a well known Airline in the Philippines, does having more advertisements for potential consumers, is still helpful on the airline? According to Ms. Thonie Beatrice Metran (BS ABA Intern), it's a yes since in every business, you have to stay relevant. Just because the business is well known already does not mean you don’t need to put effort to be more well known in the industry. Since you have your loyal customers, make more effort on your potential customers . CEB targets more on the Millennial Generation and Gen-Z. They entice these generations about their advertisements. Their advertisements are very catchy in the eyes of these generations.

MKTG 224 (ADVERTISING) DOES THE COMPANY ENGAGE WITH DO YOU THINK THAT THE CEBU PACIFIC HAD AFFILIATE MARKETING? IF YES, WHAT AN EXPERIENCE OF GIVING FALSE IS THE AFFILIATE PROGRAM THEY HAD ADVERTISEMENTS TO THE CONSUMERS? PARTNERED WITH. IF NOT, DO YOU THINK THE COMPANY WOULDN'T WANT According to Ms. Thonie Beatrice Metran (BS ABA TO ENGAGE IN THAT ASPECT? Intern), there are no false advertisements but there According to Ms. Thonie is confusion with the audience. An example is the Beatrice Metran (BS ABA Intern) one baggage policy of CEB. Wherein people presume they have affiliate programs. that they could bring luggage and one small bag. But CEB is one of the loyal affiliates when they got into the check in counter, they were of Airbus. Also, CEB is not allowed to board the plane since they had two partnered with some businesses bags. But, CEB cleared this issue already. Also, the internationally. scammer wherein they say that there are mass hiring according to the company but then CEB gives out advisory about this issue.

THE INTERVIEW MKTG 224 (ADVERTISING) Given the COVID cases in As being an intern in the Philippines is Cebu Pacific, on what decreasing, more social media platform does the company consumers are looking advertise more? Kindly elaborate. back on traveling again. How would you think to get these consumers to choose Cebu Pacific to be -According to Ms. Thonie their airline going Beatrice Metran (BS somewhere? ABA Intern), CEB is -According to Ms. Thonie more updated on Beatrice Metran (BS ABA Linkedin but on Facebook they have Intern), since CEB is well been updating it daily because they are known for low fare, great targeting the millennials and gen-z. Since there value. They offer low prices are more people on Facebook. While on the but have a great Linkedin, it is more on experience. They continuously release content like where are the destinations that CEB could have flight. They are more on the domestic flight. professionals but there But now CEB already has are some promos as well daily flights going to on the Linkedin. Singapore. Does the digital marketing of Cebu Pacific have an interactive participation from the company and to the consumers? -They posted a question on their Instagram Story wherein the audience could answer yes or no on that. They are very interactive since they sometimes have direct interactions with their consumers. If they asked something, they could already give feedback about their questions. -MS. THONIE BEATRICE METRAN (BS ABA INTERN)

A References:S. https://www.cebupacificair.com/ https://smile.cebupacificair.com/ceb-7-star-safety/ https://smile.cebupacificair.com/is-it-safe-to-fly-2020/ https://smile.cebupacificair.com/cebu-pacific-air-24th-anniversary/ https://smile.cebupacificair.com/25-peso-seat-sale-ceb-25th-anniversary/ https://www.ttrweekly.com/site/2021/09/cebu-pacific-extends-test-offer/ https://www.airlineratings.com/news/cebu-pacific-archives-highest-rating-safety/ https://www.airbus.com/en/newsroom/press-releases/2021-11-cebu-pacific-receives-first-a330neo https://www.philstar.com/business/2021/10/31/2137869/cebu-pacific-flight-crew-now-100-vaccinated https://www.galant.gr/cebu-pacific-links-central-and-northern-luzon-to-japan-via-direct-route-from-clark/ https://outoftownblog.com/cebu-pacific-issues-reminders-on-relief-cargo-and-air-travel-this-peak-holiday- season/ https://www.jgsummit.com.ph/impact/cebu-pacific-ready-to-paint-the-sky-yellow-in-the-coming-year- 20211215-lfrm https://www.businesstraveller.com/business-travel/2019/06/12/cebu-pacific-to-launch-new-shenzhen- manila-flights/ https://interaksyon.philstar.com/trends-spotlights/2021/03/02/186665/psa-cebu-pacific-now-allows- unlimited-rebooking/ https://businessmirror.com.ph/2022/01/13/cebu-pacific-cancels-more-domestic-flights-from-january-14-to- 17-due-to-workforce-shortage/ https://interaksyon.philstar.com/breaking-news/2017/12/20/113894/cebu-pacific-apologizes-for-delays-in- morning-flights-cancels-one-flight-due-to-bad-weather/ ND SBDOEIPAMSHCTEROLPAITCHIOEMOSEMTAROER: STSEROAAFRMRNEEO(FMBORSTOMHAMSEB. RATTHHOINEONTNWESIREIETNBES) ITE

THE COFFEE TABLE BOOK ENDS HERE. #ibaangABA CAPSTONE PROJECT BY: #AimBelieveAchieve EYESSA AISHI BASTO I am a 2nd year BS Airline Business Administration student at PATTS College of Aeronautics. I have created this Capstone Project to represent Cebu Pacific's company profile in connection with the Intern's answers from the interview. The information above was approved by the BS ABA Department and the Company. Moreover, this Capstone Project is for Educational Purposes only.