Developing You Bulletin February 2020

Developing You February 2020 Do you know what Professional and Personal Development is available to you? Here’s a selection of what’s on offer this month!

Personal Impact with Confidence Multiple dates available Does your confidence need a boost? This 1-day workshop will provide you with information and understanding about behaviours and communication choices that impact on your interactions with others. It will show you how small mindful changes to the things you do and say can have big impacts on your communication, confidence and interaction with others. It’s packed with tools, techniques and insights and plenty of practice. Click here to book a place

Dealing with Difficult Situations Multiple dates available This ½ day workshop is available to anyone who is looking to improve their understanding of the contributing factors and behaviours that impact on the creation and escalation of difficult situations. It provides insight into the psychology of how your own approach impacts on the behaviour of others; how to recognise and diffuse potential trigger points and use your own communication and an assertive style to maintain personal safety. Click here to book a place

Step on: Step Up Managers Series Multiple dates available This 4-day modular programme is designed for new and existing first line managers and supervisors. It provides a build of the knowledge, skills and mindset to thrive as a manger and leader of people during the council’s transformation. It covers: Module 1: Rethinking Leadership Module 2: Being and Engaging Manager Module 3: Creating a Performance Culture Module 4: Leading and Supporting Change Click on links above to book

Presenting with Impact Multiple dates available Give your presentation and communication style the X-Factor with this intensive 1-day masterclass. You’ll learn how to develop and enhance your communication skills, how to plan and deliver effective formal and informal pitches and how to engage an audience no matter what the context and who and how big the audience is. Click here to book your space

Crucial Accountability Multiple dates available Crucial Accountability® offers a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, you’ll improve individual, team, and organisational effectiveness. Target Audience: This 1-day masterclass is appropriate for all levels of ACC managers looking to get better at their ability to hold themselves and others to account. Specifically, those who have completed all 4 modules of the Step On: Step Up programme or are at level 3 on the new Capability Framework would benefit from this workshop. Click here to book your space

The Coach Approach to Managing Multiple dates available Designed with first line and front line people managers in mind, this 2-day workshop is also appropriate people managers at all levels of the Capability Framework looking to develop their interpersonal relationships and develop new strategies for improving team and individual performance and accountability through taking a coach approach. Adopting a coaching approach is not merely about learning a bunch of tools and techniques to be wheeled out and rigidly applied to certain set of circumstances or used to ‘fix’ difficult people. It is a way of developing and managing people which requires you to think and act in a non-directive way. Book your place here