Insurance Industry - Digital Leaders Forum

INSURANCE INDUSTRY DIGITAL LEADERS FORUM 2 MAR 2021 KINDLY SPONSORED BY:

INSURANCE INDUSTRY DIGITAL LEADERS FORUM 2 MAR 2021 KINDLY SPONSORED BY:

OUR GUEST SPEACKERS DON SCHUERMAN LOUISE SMITH VICE PRESIDENT, INSURANCE CGI CHIEF DIGITAL OFFICER LLOYD'S ALAN BROWN KINDLY SPONSORED BY: STRATEGY ADVISOR, ENTREPRENEUR, AND PROFESSOR IN DIGITAL ECONOMY

BREAKOUT ROOMS HOW HAS YOUR ORGANISATION \"SHIFTED\" IN THE LAST 12 MONTHS, FROM A DIGITAL PERSPECTIVE? IS IT MORE PROGRESSIVE AND AGILE THAN IT WAS IN 2019? WHICH STAKEHOLDER GROUP (INTERNAL OR EXTERNAL) IS INFLUENCING THE SPEED AND DIRECTION OF YOUR IT STRATEGY THE MOST? DOES THE INSURANCE SECTOR NEED TO LOOK FURTHER AND WIDER TO ATTRACT NEW AND DIVERSE TALENT TO ENSURE WE REMAIN IN TUNE WITH OUR GLOBAL CUSTOMER BASE? WHAT DO YOU SEE AS THE BIGGEST BARRIER TO THE ADOPTION OF A SUCCESSFUL DIGITAL STRATEGY IN A LONDON MARKET FIRM? PEOPLE/CULTURE / MARKET PROCESSES / LACK OF INVESTMENT? KINDLY SPONSORED BY:

POLLING Did the sudden change to remote working have a fundamental impact on your IT strategy for 2020/1? KINDLY SPONSORED BY: 33% 39% 28% 0 10 20 30 40

If your IT strategy was impacted by the events of the last 12 months, in what areas were the biggest changes required? POLLING 13% KINDLY SPONSORED BY: 7% 60% 0% 40 60 20% 0 20

Where is your biggest effort being expended, in terms if IT resourcing? POLLING 7% 0% KINDLY SPONSORED BY: 47% 33% 13% 0 10 20 30 40 50

POLLING Have you seen renewed interest and commitment from your Board in terms of technology spend and ambition? KINDLY SPONSORED BY: 60% 27% 13% 0% 0 20 40 60

Considering all of the digital projects you have planned for 2021/2/3, what is likely to be the biggest barrier to implementation? POLLING 13% 53% KINDLY SPONSORED BY: 27% 60 7% 40 0% 20 0

Looking ahead to the rest of 2021 and what's certain to be a year of \"hybrid\" working by employees in most businesses, what are your key priorities? POLLING Data Upgrades Engagement KINDLY SPONSORED BY: Simplify Value Profit Culture Security Experience Human (employee) WoW Growth Products-v-projects

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