Yattsi Magazine 1

MAY 2020 YATTSI LANGUAGE SERVICES IN THE BAY AREA, CALIFORNIA WHAT WE OFFER. NO MINIMUMS. VIDEO REMOTE NO FEES. INTERPRETING. OVER THE PHONE NO CHARGE INTERPRETING. EQUIPMENT ANALYTICS AND REPORTING. PROMPT DELIVERY. EQUIPMENT INSTALLATION INSTRUCTOR PLAN DEVELOPMENT TRAINING FOR DOCTOR NETWORK. www.yattsi.com

TABLE OF CONTENTS 2 ABOUT YATTSI 3 MEDICAL INTERPRETERS 4 WHY CHOOSE US? 5 YATTSI ROBOT 6 SECURITY AND ENCRYPTION 7 HOW YATTSI ENABLES HIPAA COMPLIANCE 8 BENEFITS OF YATTSI 9 LEGISLATIVE COMPLIANCE 10 C O V I D - 1 9

About  The platform of Yattsi Yattsi allows connecting with Yattsi Communications is The access to a medical a specialized medical focus on instant Medical interpreters is complicated, if interpreter in seconds, Interpretation Services there is not a pre-scheduled delivering at not cost appointment. Time of wait is offering this service Robots, offering aprox. 2-3 hours. Current through a Yattsi device Telepresence Interpreters Interpretation services are in an easy and fast way, as a cost effective not cost-effective: On side alternative to the interpreters are paid for providing a unique traditional on-site mileage and travel time. communication interpreters. experience and On-site interpreters fees shall All  Medical staff can be paid with a minimum eliminating language access to our Medical payment of two hours barrier between the Interpreters NETWORK Unless notifi.ed of a with just a button, and cancellations at least 24 Medical Staff and the communicate in an easy hours prior to the time the Limited English and secure way with service is to be provided, the Patients (LEP). Limited English Proficient interpreter shall be paid no patients. These devices less than minimum fee (2 2 allow get access to a hours). Medical interpreter any when and anywhere.

Medical Interpreters Communicate in an easy and No need upfront to contact an An injured secure way with Limited English interpreter.  employee is Proficient patients with our entitled to the Interpreter's Network. Eliminate need for pre- services of a We provide: schedule with an on side interpreter or wait for it. qualified On-site interpreters. (Only interpreter in California - Bay Area) Interpretation available Telepresence interpreters. instantly. No management specified Over the phone interpreters and logistic cost to get an settings if he or interpreter Medical staff can access to our she does not Medical Interpreters NETWORK proficiently at the touch of a button. 4K HD WIDE ANGLE CAMERA ensures a speak or wider field of view for the understand the interpreters. English language. 3

Why 6 Of Californians are Limited English choose Proficient (speak less than \"very us? Million well\"). 200 Languages are spoken in Over California. 9310 And Translators in California. Based on Certification Interpreters Commission of Healthcare Interpreters (CCHI), there are 841 Certified Interpreters, in California. Bureau of Labor Statistics (2018, May) Occupational Employment and Wages: Interpreters and Translators. Retrieved from https://www.bls.gov/oes/current/oes273091.htm#st  US Census (2017). Limited English Proficient population and Languages Spoken in the U.S. Improve patient satisfaction. Acquisition of Limited English Proficient (LEP) patients. Improve staff productivity. Increase in revenue. Ideal for walk-in patients or when the On-Site interpreter is unavailable. 4

Yattsi Only requirements: Robot - Worker’s compensation NO PAYMENT NEEDED. provider. No minimums. No fees. - Good Wi-Fi connection: NO CHARGE EQUIPMENT. *We charge to the insurance companies. 5Mbps recommended Yattsi device gives control over remote The United States has well- interactions. So,  the medical interpreters can be implemented, strict there - in the Medical Center - interacting with the language access doctor and the patients when it is needed. regulations. In public service and medical Easy to use settings, citizens with BATTERY LIFE 5 + Hours Calls SAFE Charging System limited English proficiency (LEP) must be provided EQUIPMENT PROCUREMENT with an interpreter. PROMPT DELIVERY 5 Equipment Installation Instructor Plan Development Training for Doctor Network It Includes: - Robot, charger - Access and use of the administrative platform. - Platform maintenance. - Technical Support. Robot's Yattsi AVAILABLE at NO COST

Security and Encryption Each user needs to be granted access to Yattsi robot(s) by the administrators to be able to dial into and control the robot(s). Only one user can control a robot at a time. Yattsi employs industry-standard end-to-end Advanced Encryption Standard (AES) encryption using 128 encryption cipher to protect calls. Yattsi fully complies with HIPAA Security Standards to ensure the security and privacy of patient data. Medical professionals and authorized healthcare partners can use Yattsi to meet with patients and other healthcare professionals to discuss health information and other resources. Yattsi does not distribute the actual patient data. Yattsi further protects data confidentiality through a combination of encryption, strong access control, and other protection methods.  6

We sign the HIPAA Business Associate Agreement (BAA) for our healthcare customers , meaning we are responsible for keeping your patient information secure and reporting security breaches involving personal healthcare information. We do not have access to identifiable health information and we protect and encrypt all audio and video data. The following table demonstrates how OhmniLabs supports HIPAA compliance based on the HIPAA Security Rule published in the Federal Register on February 20, 2003 (45 CFR Parts 160, 162, and 164 Health Insurance Reform: Security Standards; Final Rule). How Yattsi Supports the How Yattsi HIPAA Standard? enables HIPAA Audit Controls Access Control Compliance Integrity Integrity Mechanism Person or Entity Authentication Transmission Security 7

Benefits of Yattsi -HIPPA Compliant encryption Connect with qualified interpreters Improve provider and patient satisfaction Increase patient acquisition Vendor management Staff training provided End-to-End Encryption Specialized medical attention immediately. Reduction of cost, time and distance. Decentralization of the demand for medical care, avoiding the saturation of services and processes in second and third level hospital units. It facilitates the medical follow-up and the continuity of treatments of patients of: Advanced age. With chronic diseases With physical limitations Help to stop the spread COVID-19 And more 8

Legislative  Compliance Health is a universal human right in order to guarantee adequate care for populations in the National Health System. By relying on the capabilities provided by current and emerging technologies; being a challenge, a high percentage of current and future needs can be met. Yattsi communications complies with the Protection of Medical-Personal Information and Confidentiality: Health Insurance Portability and Accountability Act of 1996 (HIPAA). Federal Law: Any federally funded Health Care must provide interpreters services under Title VI of the Civil Rights Act of 1964. California Law: General acute care hospitals in this state must provide language assistance services to patients with language or communications barrier. 9

COVID-19 -SUPPORTING THE COMMUNITY- At Yattsi, we stand together by NOT standing together. Our goal is help to stop the spread. We count with resources that assure social distancing. Prevent the spread in 7 steps  1. Wash your hands frequently. 2. Avoid Touching your eyes, nose, and mouth. 3. Cover your cough using the bend of your elbow or a tissue. 4. Avoid crowded places and close contact with anyone that has fever or cough.  5. Stay at home if you feel unwell. 6. If you have a fever, cough and difficulty breathing, seek medical care early — but call first 7. Get information from trusted sources WRITTEN BY World Health Organization We will help you  COMBAT THE SPREADING CORONAVIRUS 10

MAIN BRANCH ADDRESS 3401 Iron Point Drive, Suite 246, San Jose, CA 95134. EMAIL ADDRESS contact@yattsi.com PHONE NUMBER 669-226-8799