ProcessAdminGuide

["Summary of the Cognitive \nAssessment Process \nOur cognitive assessments have been built up to \nbecome an exceptionally highly regarded piece \nof work. These assessments can open the door to \nnecessary support for children and young people \nand we have found that families are extremely \ngrateful for what we offer. We don\u2019t believe \nthat the offer is particularly \u201cout there\u201d, but we \nare certainly one of the only services in the UK \nto offer such a comprehensive assessment, in \na timely manner, using as much technology as \npossible to support our team. \nWe do not claim to be educational psychologists. \nIf a family are specifically looking for an \neducational psychologist, we will refer this on. \nBut, we have found that the majority of families \nhave just been told to seek an educational \npsychologist, but do not really know what \nthis means, or why, or the limitations of an \neducational psychologist\u2019s assessment compared \nto ours. When we outline the detail our \nassessments, families can hear that we are very \nthorough, and will be able to offer something \nmuch more in depth than our educational \npsychologist counterparts. \nSimilarly to our autism and ADHD assessments, \nwe will always prioritise the integrity of the \nassessment over other dynamics, such as \nfinances or other pressures. \nThe assessments follow a simple structure. The \nentire process is outlined in a summary video: \nwww.bit.ly\/CAYPCognitiveBooking \n. We also ran \na cognitive assessment training video, which \ncovered the specifics: \nwww.bit.ly\/CAYPCognitiveTraining \n. \n1. \n DEVELOPMENTAL HISTORY \nThis is offered face-to-face or online. This \nwill cover a neuropsychologically-driven \ndevelopmental history and education history \n2. \nTHE ASSESSMENT \nThis must be face-to-face, and is made up of \ntwo core elements. \nA. \n Intellectual ability \u2013 administered via \nthe WISC-V on QInteractive. We also \nhave access to the WPPSI-IV and \nthe WAIS-IV should you need to offer \nassessments for younger or older \nchildren. \nB. \nAcademic ability \u2013 administered \nvia the WIAT-III QInteractive. \nThis includes the following battery, \nadministered via QInteractivie \nYou can also do the WPPSI (paper kit) \/ WAIS \n(QInteractive) depending on age \/ ability. \nCognitive Assessments \n50","3. \nTHE ONLINE ASSESSMENT \nThese two questionnaires can be done \nonline so the parents \/ carers complete this \nassessment in their own home. The Vineland \n\/ ABAS: \nwww.bit.ly\/CAYPVinelandOnQ \n, and it \nis helpful to include a quantitative measure \nof emotional and psychological wellbeing to \nsupplement your clinical interviews. Use the \nBeck Youth Inventories: \nwww.bit.ly\/CAYPBYIOnQ \nIt may be that a school observation or a more \nformal conversation with school is necessary. \nYou may also want to review any previous \ncorrespondence. \nSubtest \nAdditional Items Required \/ Additional Information \nWISC-V \nPrimary Subtests \nBlock Design \nBlocks \nSimilarities \nMatrix Reasoning \nDigit Span \nCoding \nRecord Form, pencil \nVocabulary \nFigure Weights \nVisual Puzzles \nPicture Span \nSymbol Search \nRecord Form, pencil \nSupplemental Subtests \nComprehension \nInformation \nArithmetic \nWIAT-III \nEssential \nWord Reading \nPseudoword Decoding \nReading Comprehension \nMaths Problem Solving \nNumeracy \nRecord Form, pencil \nSpelling \nRecord Form (you can just use a piece of paper) \nOptional \nOral Reading Fluency \nUseful if considering speed and accuracy in reading \/ dyslexia \nListening Fluency \n4. \nFEEDBACK WITH THE FAMILY \nThis can take place either face-to-face or \nonline. It is helpful to review the results and \nrecommendations in the meeting and send \na draft report later that day. You may have \ncomments from the feedback that you\u2019d like \nto incorporate into your report. \n5. \nSend a draft report, offer one round of \namendments (more at your discretion), then \nfollowing formatting, the finalised report will \nbe sent once the outstanding balance is paid. \nA cognitive assessment is charged at \u00a31800. \n51","Administration of Cognitive \nAssessments \nThe cognitive assessments are split into three \npayments that are automatically created as \nfamilies progress through the assessment. \nThese are: \n1. \nDeposit payment. \n2. \nFirst balance payment. \n3. \nFinal balance payment. \nEach appointment type is linked to a lot of \nautomation, so it\u2019s really important to use the \ncorrect appointment types, and to follow this \nprocess. If a family want to deviate from the \nprocess, for example, they want to pay all in one \ngo, or merge appointments together, please run \nthis past us first, otherwise the automation will \ngo a little haywire. \n1. \nDEPOSIT PAYMENT \nYou\u2019ve had the phone call with the family. \nAt the end of this call (if the family go ahead \nor not) send the assessment brochure via \nemail ( \nwww.bit.ly\/cognitiveassessments \n). If \nthe family agree to proceed with a cognitive \nassessment, book the \u201cCognitive Assessment \n\u2013 Deposit\u201d appointment type. Book it at the \ntime you agreed to proceed. You must mute \nthe notifications. For any deposit, we don\u2019t \nwant the family to think that they will be \ncoming for an appointment. Send the deposit \ninvoice. Use the \u201cCognitive Assessment - \nDeposit\u201d invoice. \nSend your Bank Details document (click \n\u201cCreate\u201d --> \u201cDocument\u201d --> choose the \nrelevant bank details option --> click the \nemail icon --> click the relevant recipient \n--> choose the \u201cBank Details\u201d template --> \n\u201cEmail Document\u201d). Then send the invoice, as \nper the invoicing process. Use the \u201cCognitive \nAssessment - Deposit Invoice\u201d template. \nThis payment is refundable if the families \nchoose not to go ahead. The \u00a3200 is used as \na method to commit families to the process \nand reduce non-attendance, in addition to \nreducing the financial demands later down \nthe line. \n2. \nDEVELOPMENTAL HISTORY \/ \nFIRST BALANCE PAYMENT \nIt\u2019s time to book the actual assessment \nappointment. Again, do this as you \ntypically would, using the appointment \ntype \u201cCognitive Assessment \u2013 Initial \nAppointment\u201d appointment type. You\u2019ll \nthen need to send the clinic directions, so \nthe family know where to travel to \/ how to \npark etc. \nSend your Directions document (click \n\u201cCreate\u201d --> \u201cDocument\u201d --> choose the \nrelevant directions option --> click the email \nicon --> click the relevant recipient --> \nchoose the \u201cDirections\u201d template --> \u201cEmail \nDocument\u201d). \nComplete the clinic appointment. It may be \nthat you have completed everything at this \nappointment. Alternatively, you may need \nto meet the family again. If you are finished \nor not, send the invoice for the first balance \npayment - use the invoice type \u201cCognitive \nAssessment - First Invoice\u201d invoice). If \nyou need to meet the family again, use the \n\u201cCognitive Assessment \u2013 Continuation of \nAssessment\u201d appointment type. There\u2019s no \nneed to send any terms and conditions, as \nthis has all been automated for you. \n3. \nSEND THE ONLINE QUESTIONNAIRES \nYou will want to complete the Vineland and \nBYI using the QGlobal software. Here are two \nguides to setting up the Vineland \n( \nwww.bit.ly\/CAYPVinelandOnQ \n) and the \nBeck Youth Inventories \n( \nwww.bit.ly\/CAYPBYIOnQ \n). \nIf you need to speak with school, you are \nwelcome to ask our assistant psychologist \nto help. You may also wish to review any \nprevious correspondence to help to develop \nyour formulation. \n52","4. \nFEEDBACK APPOINTMENT \/ \nFINAL BALANCE PAYMENT \nWhen your assessment is finished, you\u2019ll \nwant to book the feedback meeting \nwith the family. Agree a date, then use \nthe \u201cCognitive Assessment \u2013 Feedback \nof Results\u201d appointment type. After the \nmeeting, send the draft report to the family \nto check. The family can request some \ntextual amendments (e.g., typos, or factual \ninaccuracies), but you must never change the \noutcome of an assessment. At the same time, \nsend the final invoice (using the \u201cCognitive \nAssessment - Final Invoice\u201d invoice). Once \nyou\u2019ve made the changes, send the report \nto us for formatting. We will ensure that the \nreport is formatted correctly, then return the \nreport to you). Once this final invoice is paid, \nthe family can be sent the finalised report \nand this gets uploaded to WriteUpp. \n** \nEvery step along the way, the family will get \nautomated messages and emails to inform them \nof where they are up to in their assessment, in \ntheir payments and what is coming next. It is \ncrystal clear for them, but this automation will \nonly work if you use the correct appointment \ntypes. Reading all this information may make it \nappear that there is a load of work associated \nwith this. In reality, the administration requires \njust a few clicks, which may take a little time \ninitially. This process reduces some of the admin \nburden associated with the appointments. \nPLEASE DO NOT DEVIATE FROM THIS \nPROCESS UNLESS AGREED \nA Quick Guide for Cognitive \nAssessments \n1. \nCall the family and agree a cognitive \nassessment. \n2. \nBook the \u201cCognitive Assessment - Deposit\u201d \nappointment type. Mute the notifications. \nThen at the same time: \nA. \nSend the Bank Details document. \nB. \nSend the \u201cCognitive Assessment - \nDeposit\u201d invoice. \nC. \n Book the \u201cInitial Assessment\u201d \nappointment type. \nD. \nSend the Directions document. \n3. \nComplete your developmental history and \nbook your next session to start the face-to- \nface assessment. After the first meeting, send \nthe \u201cCognitive Assessment - First Invoice\u201d \ninvoice. \n4. \nUnless you have completed the whole \nassessment at this first appointment, book \nthe \u201cCognitive Assessment - Additional \nSession\u201d appointment type. \n5. \nSend the Vineland and Beck Youth \nInventories. \n6. \nBook your feedback session. Book the \n\u201cCognitive Assessment - Feedback of Results\u201d \nappointment type on WriteUpp. \n7. \nSend the draft report and at the same time: \nA. \nSend the \u201cCognitive Assessment - \nFinal Invoice\u201d. \n8. \nMake any necessary amendments and send \nto us for formatting. \n9. \nSend the final report to the family. \n10. \nDischarge the family. \n53","Links to Explanatory Videos \nThese links work best on Google Chrome, and \nmay take a couple of minutes to load \nTaking referrals from the lists \nwww.bit.ly\/CAYPLists \nThe initial phone call \nwww.bit.ly\/CAYPInitialCall \nTherapeutic appointments administration \nwww.bit.ly\/CAYPTherapyBooking \nBooking an appointment on Teams \nwww.bit.ly\/CAYPTeamsBooking \nAutism assessment administration \nwww.bit.ly\/CAYPAutismBooking \nADHD assessment administration \nwww.bit.ly\/CAYPADHDBooking \nArranging an autism \/ ADHD mini-report \nwww.bit.ly\/CAYPMini-Report \nSetting up the Conners questionnaire \nwww.bit.ly\/CAYPConnersOnline \nSetting up the SRS-2 questionnaire \nwww.bit.ly\/CAYPSRSOnline \nCognitive assessment administration \nwww.bit.ly\/CAYPCognitiveBooking \nSetting up the Vineland questionnaire \nwww.bit.ly\/CAYPVinelandOnQ \nSetting up the Beck Youth Inventories \nwww.bit.ly\/CAYPBYIOnQ \nTraining Videos \nADHD Assessments \nwww.bit.ly\/ADHDtrainingCAYP \nCognitive Assessments \nwww.bit.ly\/CAYPCognitiveTraining \nLinks to Online Brochures \nAutism Assessments \nwww.bit.ly\/autismassessments \nADHD Assessments \nwww.bit.ly\/adhdassessments \nCognitive Assessments \nwww.bit.ly\/cognitiveassessments \nTherapeutic Work \nwww.bit.ly\/therapeuticsupport \nVideo Interaction Guidance \nwww.bit.ly\/VIGwithCAYP \nWhat Next? A practical course for parents \nfollowing their child\u2019s diagnosis of Autism \nwww.bit.ly\/WhatNextCAYP \nCircle of Security \nwww.bit.ly\/CircleofSecurityCAYP \nSummary Videos and Online Links \n54","55"," "]