( )CON TU MUNDO(Whether you decide to go to couples therapy or not, it is crucial to understand that the basis of a partnership is communication, as this is how we are able to live together in peace. “When we begin a relationship, we are very excitedabout it; and this is important to maintain throughoutthe couple’s lifetime. We seduce each other; and just likerespect, this seduction must endure. Our sex lives willstay monotonous if we always repeat the same things. Wecreate variety with our creativity. Learning to discover theother person’s body, and the way you touch and look ateach other is what makes that spark last,” Moreno states.•The following are a few tips for a healthy relationship 51
WITH YOUR WORLD( )couplesKEY FACTORSPsychologist Claudia María Moreno offers a list of fundamentalvalues that can help foster prosperous and healthy relationship:► Identity. This refers to our ability to feel comfortable with ourselves. When we talk about our identity as a couple, however, this applies more specifically to the ability to completely trust each other, and to feel that one’s personal goals fit well with those of the other so that the goals of both partners are aimed towards the same direction.► Mutual understanding. Knowing each other as friends is important and is something that shouldn’t change over the years. To have a mutual understanding of each other is to accept, tolerate, respect and share. “This friend is someone who knows how to listen and does not judge when liste- ning, showing that they value you. In other words, a partner is someone who is there for you no matter what.”► Forgiveness. While there are many different beliefs about forgiveness, practicing it helps to eliminate resentments and makes it possible to live without constant judgment or without complaining about situations that affect life together as a couple.► Creativity. Change your routine and transform your life experiences into ever-evolving learning experiences. Having an incentive to use your imagination is important, as it is a great way to achieve transformation. It also helps you to forget the bad times and leave insecurities behind. HAVE FUN TOGETHER The activities you share together can vary depending on the intensity and lifestyle of each relationship. “It is important that both partners identify what type of activities they want to do together.” Here are some ideas: ► Try an extreme sport together such as bungee jumping or parachuting. In addition to serving as a great memory for both, the trust you build together will bring you closer. ► Whether it’s a language, learning to paint or cook, learn something new. ► Travel together with the activities that both people enjoy in mind. It is even better if the place you want to visit is new to both of you.52
( )WITH YOUR WORLD8-HOUTHRE LIFE Experts recommend dividing your day into 8-hour segments. Is this possible? MEDICAL ADVISOR MATTY BARRAGÁN CARMONA - Psychologist, practitioner at Coomeva Private HealthcareThroughout our days, there are three to have any matters resolved so you can be activities that we should hold in ready to leave, but the benefit is that we will perfect balance: sleep, work and lei- have plenty of time to rest and have fun.”sure time. For many, this seems like a farflung ideal, but it isn’t impossible and Taking advantage to experience each ofthere are ways to achieve it. the activities to the fullest, combining them together and knowing how to com- For psychologist Matty Barragán, this is pensate for when they get out of balanceabout being very efficient with our time and can help us reach this goal.maintaining balance: “Because there aremany cycles to life, there are times when, BEING SUCCESSFUL AT WORKdue to our own decisions, we must spend According to Barragán, work can also be a lei-more time on one thing than on another. sure activity if we truly enjoy what we do. “AtBut this situation should not be permanent, work, we can enjoy the moments we have toand we must compensate for it afterwards. take a break, such as with active breaks. Also,For example, when we go on vacation, it is if we have a good relationship with ournormal to have to work a little more in order coworkers, work can become a productive 53
WITH YOUR WORLD( )life todaysource of fun and leisure time,” she advises. (Having a balance between It is also important to understand that sleep, work and leisure time helps keep people’s minds and bodies healthy, andnot all work has to involves payment. For keeps people as productive as possible.example, a retired person can do otheractivities outside of the office that make sure your body is functioning well), cultural mean your sleep is efficient. It is impor-him or her feel productive, such as volun- activities (to stimulate your brain), and having tant to be able to disconnect from yourteering or being involved in entrepre- social life (a vital part of life for everyone). worries of the day or from other interestsneurship. “Some retired people have a before lying your head down. If youhuge list of activities of everything they Barragán recommends scheduling this cannot do this, your thoughts will staywant to do, but not have been able to. time as a family so that it can benefit the with you as you rest and will prevent youOthers, however, feel like their life is over, different aspects of our life. “When someo- from getting the sleep you should. Howfeel worthless, and sit on a couch with ne has a hobby, others can also enjoy it. For often do we dream about work or thenothing to do. In order to enjoy each example, if your child likes to play soccer, scary movie we just watched? Even if westage of life, it is important to plan for you can go support them and have fun wat- are asleep, these concerns take on anotherthem,” Barragán recommends. ching. This is a form of leisure time that meaning that aren’t beneficial to us. brings the family together and is a way to In order to be efficient at work and pre- improve as a person,” she explains. “Some people do not sleep well eithervent work activities from taking more because of an illness or stress, and this cantime than expected, several strategies can There are times in our lives when leisu- lower the quality of our work and familybe used. The Pomodoro Technique, for re time can play a very important role. life. When you have troubles sleeping,example, helps people to avoid being dis- Some experts even predict that our work sometimes it is best to see a psychologisttracted by technology. This technique schedules will be shorter in the future and or psychiatrist to find out how to get backsuggests concentrating on a task for 25 that we will have more time for ourselves. on track. Both professionals can help youminutes and then resting for 5 minutes, at The secret to taking advantage of this time, discover whether the problem is caused bywhich point you can check your cell is to find activities that we like to do for organic factors or not, and how to mana-phone, e-mail or take phone calls. This fun, even if they involve work without pay. ge them,” Barragán recommends.helps to avoid the inundation of externalstimuli that interrupt your flow of THE PERFECT AMOUNT OF REST One interesting exercise you can trythought; as once you stop, it can take a lot These last 8 hours are for sleeping; but before going to sleep is meditating. As thisof time to get your momentum back. This just because you are sleeping, does not practice requires that we take a momenttechnique helps you use your brain powerto its fullest. You should also take activebreaks to get out of your chair or eatsomething to wake up your body. It is important to be very aware of eachactivity we do to avoid any one activity fromtaking a disproportionate priority in ourlives. Our work, for example, can be a way toescape from other situations and it can beused as an excuse to get out of the house orcompensate for a need that cannot be satis-fied at the time. Overworking, on the otherhand, can be a sign of health problems or ofan inability to plan your time.PRODUCTIVE LEISURE TIMELeisure time does not mean you must be inac-tive. In fact, the purpose of this time is toexplore other life-giving activities outside ofwork such as exercise (necessary to making54
( )WITH YOUR WORLDto focus on our breathing and try to slowthe thoughts running around in our head,it can train us to calm our brain activitybefore we sleep. Another recommenda-tion is to remove any external stimulusfrom where you sleep, this includes remo-ving your cell phone and television fromyour bedroom. Using them before you goto bed leaves unnecessary thoughts inyour mind that can interfere with yoursleep; even those small lights that stay onafter we turn off our devices can affect us. Sleeping well leads to being more produc-tive at work and makes it possible for you toenjoy your leisure time. Likewise, if we takeadvantage of our free time to engage in acti-vity, when it comes time to go to bed, we aremore likely to be ready and willing to do so. Each of these three activities are there-fore a complement to each other. Whilethere is no need to be strict about thesetime periods, it is important to be aware•of how you use them and to live eachmoment to the fullest 55
WITH YOUR WORLD( )trendsHIGH-ENDURANCE EXERCISES?ALL IN MODERATIONPrior to beginning any three of these high-endurance exercises,be sure to use a gradual training method. MEDICAL ADVISOR IVÁN L. DUQUE VERA - Sports Medicine Doctor, practitioner at Coomeva Private Healthcare Just because they are becoming more their marathon-like nature, the long periods popular, does not mean they can be of training they require and the high practiced without previous training or demands they have on the body. While they do not require certain precautions. Some offer results can be seen after short periods of the sports that are most followed by of time, they are not recommended for modern generations include “boot camps,” everyone. In any case, it is important to get CrossFit, road cycling and running compe- assessed by a doctor before you begin such titions that are several miles long. an exercise. This will help determine that your heart is functioning properly, what The common trait of these sports is your blood pressure is and what condition your musculoskeletal system is in. Those who are just beginning these activities should do in increments, and should consi- der following the recommendations of sports medicine doctor, Iván Duque. 40% OF ALL SPORTS INJURIES OCCUR IN THE KNEES, FOLLOWED BY THE ACHILLES’ TENDON, ANKLE, TIBIA, HIP AND BACK.56
( )WITH YOUR WORLD BOOT CAMP MARATHONS CYCLINGThis is a high-endurance workout for the mus- These types of long races require The terrain, the duration of training,culoskeletal and cardiovascular systems as it extensive training. and the posture cyclists must maintaininvolves rotating circuits of weightlifting, run- make this a high-endurance sport.ning and different types of gym equipment. ► Who should stay away from this exercise? People with reduced heart function, ► Who should stay away from this exercise?► Who should stay away from this exercise? joint injuries or people who have People with reduced heart functionPeople with low levels of physical fitness alignment problems in their legs.and those with heart function or muscu- ► Beforeloskeletal system problems. ► Before Keep a routine to train and strengthen your Make a progressive training schedule core muscles, which are located around the► Before that meets the demands of the routine pelvis and abdomen. Also, given theBefore beginning, it is important to get in and align with the date of the race. amount of calories this sport requires, it isshape with a conventional workout routine Training should include both aerobic important to have a nutritional assessment.for at least one month. exercise as well as muscle strengthening and stretching. ► During► During Be sure to meter your training program pro-To tolerate its exercises, cardio and muscu- ► During perly. If you are just beginning, practice thisloskeletal training is key. Implementing Warming up and doing strength training exercise 2 or 3 times a week for periodscorrect techniques is important to prevent are important parts of overall training. It that are no longer than 2 hours. It is alsoinjury caused by bad habits. is also important to use shoes that are important to follow the guidelines for appropriate for this activity and that correct posture.► Careful with overdoing it provide cushion for your steps.Taking on too much weight or overtraining •► Injuries that this can preventcan affect the knee, cause pulled muscles ► This helps prevent…and damage the disks of the spine. Tendinitis in the knee and shin splints Knee and chronic lower back pain (inflammation of the layer that surrounds the bone), which can become a fracture. 57
WITH YOUR WORLD( )harmony in healthTHE POWER OFBONDINGIn all stages of life, people establishe socialrelationships that contribute to our emotionalstate and positively impact on health. MEDICAL People who are socially active have taking a more humane approach to neona- ADVISOR lower rates of chronic diseases, depres- tal care, the kangaroo care was developed EDWIN ETAYO sion and cognitive impairment. It is in Colombia and has been used successfu- Geriatrician therefore important to remember that there lly in many other countries throughout the are several benefits to socializing and crea- world. Currently, it is being studied ting emotional bonds with others whether this method has additional bene- throughout the different stages of life. fits to a baby’s development. AS BABIES AND THROUGHOUT Once this nucleus of family support is CHILDHOOD created, it is also important for babies to establish relationships with their peers, From the day we are born, it is very which allows them to learn from others and important to have physical contact; one of experience different realities. Specialists the benefits of breastfeeding, for example. note that childhood friendships help The Ministry of Health and Social improve self-esteem and regulate emotions; Protection in Columbia not only emphasi- they should not be forced, however. Parents zes the nutritional value of breast milk, “But can help by fostering an environment for also its contribution to emotional wellbeing, children to get to know each other through as the bond that is created between a play, creating a natural bond. When this mother and the baby is a special, unique does not occur naturally, however, this is a and intense experience that also creates a personal decision and should be respected. bond with the father and the family.” It has also been shown that children often learn by example. If the child’s parents are In order to prevent premature death in social and have good relationships with babies, the Ministry of Health and Social their friends, children can learn to have Protection also promotes the use of the their own friendships. kangaroo mother care technique. This method consists of keeping them in direct FOR TEENS contact with the skin of another person With this age group, friends are not only for 24 hours a day. The baby should feed a source of experiences, they can serve as on breastmilk, if at all possible, and when a source of support when the world seems are not enough resources to keep the child so strange and hostile. By seeing that in a medical facility, the baby can continue others are going though similar changes, their development at home under regular they feel less alone and have someone that medical supervision. With the objective of58
( )WITH YOUR WORLD(Emotional bonds are a part of almost all we do. They are fundamental to how we behave, and to our social development.understands them as they cope with ponsibilities and little by little, their socialtheir own conflicts. Friends at this age circle is reduced to those people that areare also an excellent source of fun and seen on a daily basis. These people are notentertainment when playing games or necessarily good friends and may just beplaying with parents isn’t always an casual relationships that do not offer theoption. Spending time with friends has a benefits of true friendship. It is alsopositive effect on mood and prevents common to have certain friends for cer-teens from feeling depressed. tain things; people you do a specific acti- vity with. Perhaps you don’t share allFOR ADULTS aspects of life with these people, just thoseFriendships as adults aren’t as simple. related to the sport you play or the workFriends often get caught up in their res- you do, for example. 59
WITH YOUR WORLD( )xxxxxxxxx(The relationship between parents In an interview with the El País newspa- and children should be strong and solid per from Spain, Luis García Tojar, a socio- so that the child can have high self-esteem logist from the Complutense University of and confront the vicissitudes of life Madrid, states that friendship is becoming with assurance and confidence. increasingly volatile. Friendships are made and broken easily, and they often represent60 interests that go beyond socializing with one another, such as business networking. Modern society is also becoming more individualistic, as technology allows us to easily isolate ourselves from the world and makes it easier for us to establish contact with people who are far away from us than with those who are close by. Friends at this stage in life can support us as we transition through periods such as reti- rement or when children leave the house, as new routines can be established with them. FOR THE ELDERLY According to geriatrician Edwin Etayo, socializing helps the elderly break away from the pattern of frailty and disability associated with this age group, inspiring them to stay active. There is a problem, however, with this age group’s biopsycho- social model, “Staying at home, struggling to build a lifestyle and not participating in activities is common among this popula- tion, and there is a greater risk of experien- cing physical and mental complications.” For Etayo, it is important for people to get out of the house, interact with others and stay active. “For those who are senior citizens, senior centers and activity groups for the elderly are important, and I believe they are still underused at this point,” Etayo explains. Motivate the elderly to stay active, avoid over protecting them, and encourage them to strengthen their support networks so that in the event of a problem, there are people that can be there for them. At this age, it is normal to experience periods of quietness, especially when going through the loss of a loved one. If these periods become too frequent, however, it is better to take action with professional •help or help by motivating this population to go out, but without forcing them
( )WITH YOUR WORLD 61
WITH YOUR WORLD ANIMAL P VEGETABLE P( )go naturalPROTEINSTHEY ARE ALL IMPORTANT!This nutrient is an essential part of abalanced and healthy diet. Learn thebenefits of each type of protein bythe source it comes from.MEDICAL ADVISORAMIDA CARVAJAL GUZMÁN - Clinical Nutritionist and DietitianO ne of the most popular nutri- individual need, which depends on tional trends right now is to each person’s daily intake of calories replace animal proteins with and their body mass.vegetable proteins. According to areport on the current trends of the According to clinical nutritionistsocial network Pinterest on what we and dietitian, Amida Carvajallike to eat and drink in 2018, searches Guzmán, a balanced and healthy dietfor “vegetable proteins” increased by requires both animal and vegetable417% from the year before. proteins, as both provide the body with important benefits. It is important to keep in mind,however, that both types of proteins ANIMAL PROTEINare necessary, as they are responsible Animal protein is considered one of thefor our muscle and organ deve- best sources of nutrition as it containslopment as well as our immune sys- all the essential amino acids, making it atems. At any given time, proteins are lot easier for the body to digest it. It isplaying an important role in our important to consume foods such asbodies, either by bringing to it, hel- beef, chicken, pork, fish, seafood, organping our defense mechanisms to fight meats, eggs and milk (whether it is cow,diseases, or maintaining, replacing buffalo or goat milk) and its by-products.and regenerating the structure of ourbody tissue. It is also important, however, to keep portion size in mind, as well as how it is The suggestion is to eat them in prepared, avoiding methods that arethe quantities that are right for each high in fat. “Sometimes the problem is62
PROTEINS ► Meat (beef, ( )WITH YOUR WORLDPROTEINS chicken, poultry, (After water, pork, fish, due to their volume and the functions they perform, protein shellfish, seafood is one of the main components of the human body. and organ meats) ► Eggs ► Cheeses ► Milk and its by- products (yogurt, kumis) not the protein, but rather how it is coo- yeast, seaweed, nuts (such as peanuts, almonds, and pistachios), quinoa, tofu ked: unhealthy oils may be used, too and amaranth are also recommended foods as they help prevent cardiovascular many starches may be added and people disease due to their high content of fiber, antioxidants and phytochemicals. may not be aware of what the right por- They are also low in purines (molecu- tions are,” explains Carvajal. les that produce a waste substance called uric acid when they are metabolized). The suggestion is to eat foods like “Foods that contain vegetable proteins often do not have high concentrations chicken as it is easy to prepare, is an of purines and do not affect the skin, in fact, they help keep it hydrated,” the excellent source of protein, has a high expert affirms. biological value and depending on the For the body to better absorb vege- table proteins, essential to those who cut, varies in its fat content. lead a vegan diet, our nutritionist recommends combining different Beef is also considered to be a comple- foods together in the same dish. “You can mix lentils, beans and chickpeas te food. According to our nutritionist, it with whole grain foods such as pasta and couscous; or fill burritos with is important to remember that its nutri- beans, soy protein, vegetables and rice.” Another recommendation is to tional value is not always the same. It prepare different salad recipes such as lentils with walnuts or make shakes contains moderate amounts of vitamins, that include oats, soy protein and fruit. Another option is to add is rich in iron and is easy almonds and honey to an oat smoothie or add peanuts to rice pudding. for the body to absorb. Spirulina is also a great natural sour- Another valuable sour- ce of protein that contains 8 of the 22 essential amino acids. When choosing ce of protein is eggs. “They •what nutrition is right for you, always ► Soy offer balanced nutrition, keep balance in mind ► Legumes (lentils, are light and can be used beans, chickpeas) in several different reci- ► Nuts pes.” They are also a good ► Grains and their by- source of vitamins A, D products (flours, rice, and E and of minerals wheat) such as phosphorus, iron, sodium, zinc and selenium. VEGETABLE PROTEIN As Carvajal states, this group of proteins is known for its low fat content. The most common vegetable proteins are lentils, beans and chickpeas, which also help lower cholesterol levels. Soy, brewer’s 63
CON TU MUNDO( )pasatiemposCRUCIGRAMA SUDOKU A BCD E FGH I JKL Nivel fácilSOLUCIONES 1 2 Nivel medioHorizontales 3 Vejez-Hígado-Ir-No-Anís-Narcolepsia-Cl-Use- 4 Ola-Pánico-Nit-Lios-Raro-Ilia-Seismo-Grasa-Ut- 5 Pn-Tri-Audición-Aovar-Atr-Opón-Virtual-Nasa- 6 Al-Odre 7 Verticales 8 Vínculos-Taon-Eral-Europa-Positivos- 9 Encías-Ana-Zoo-Impar-Luir-ONU-Va-10 Huesca-Dril-Peor-Gas-Oir-Cato-Anión-11 Lasitud-Diálisis-Orar-Os-At-Aa-Le1213HORIZONTALES VERTICALES1. Etapa de la vida a la que se llega de manera ina- A. De la interacción social depende el plazable. La obesidad y el sobrepeso ponen en establecer lazos más fuertes. Gigante riesgo la salud de este órgano. que luchó con Júpiter.2. Marchar. Negación. Bebida alcohólica. B. Joven novillo. El viejo continente.3. Estado patológico caracterizado por accesos C. Pensamientos que ayudan a sentirse irresistibles de sueño profundo. mejor.4. Cloro. Utilice. Onda marina. D. Pl., parte carnosa de la dentadura.5. Es un ataque que sucede sin avisar y es considera- Abuela de Jesús. do un trastorno de ansiedad. Cédula tributaria. E. Parque zoológico. Número que no es6. Problemas. Extraño.7. Sacerdotisa de Vesta. divisible por dos.8. Terremoto, sismo. El aumento de esta en el F. Arrugar. Organización de las Naciones abdomen incrementa los riegos de enfermeda- Unidas. Asiste. des cardiovasculares. G. Ciudad de España. Tela fuerte de hilo.9. Do, antes. Consonantes. H. Más malo.10. Prefijo que triplica. Se recomienda disminuir su I. Vapor. Escuchar. Pruebo. uso para cuidar la capacidad auditiva. J. Ion con carga negativa.11. Poner huevos. Modelo de avión.12. Río de Colombia. Aprender y enseñar a otros Desfallecimiento, cansancio. sobre este mundo. K. Terapia renal. Rezar.13. Agencia espacial. Contracción gramatical. Cuero. L. Osmio. Antiguo Testamento. Sigla abs- temia. Forma de pronombre. Nivel medio Nivel fácil64
CONTIGO ( ))CORPORATE 1 OF EVERY 10 BIRTHS IN COLUMBIA ARE PREMA- TURE, ACCORDING TO THE COLOMBIAN ASSOCIATION OF NEONATOLOGY.THE SUCCESSFUL RECOVERY OF PREMATURE BABIES AS THEYADAPT TO THEIR EXTERNAL ENVIRONMENT DEPENDS ON THEMOTHER BEING PRESENT.MOTHER-CHILD BOND PROTECTION CHECKUPSRegardless of how young they are, babies Babies who have contact with their Proper prenatal care is a vital partalways need to feel loved: they hear and mothers can better regulate their stress of pregnancy, as getting theunderstand, learn and remember, and and adapt more to their environment suggested exams helps detectexperience happiness and excitement. and external stimuli. any abnormalities on time. 65
( )CORPORATE services INTEGRAL SOLUTIONS, JUST A CLICK AWAY At our Virtual Office, our affiliates will find a variety of options to manage their healthcare processes MEDICAL ADVISOR The goal of our Virtual Office is for JAIRO BRAVO MENDOZA our affiliates to be able to access our services and benefits in real National Information time from any location. This is a webpage and Technology for performing transactions where our clients can request services, access docu- Director, Coomeva mentation, manage risk factors related to Healthcare Sector their health, as well as learn about new developments and news related to Coomeva Private Healthcare. A DIGITAL GOAL “In order to provide our members with the attention and solutions they need and expect of us, the strategy of the Virtual Office is to provide care and follow-up for each of the cases we66
(The Virtual Office was implemented ( )CORPORATE Under the guidance of the National Information and Technology Office, as well as with the widespread WHAT YOU support of each of Coomeva’s different departments. CAN FIND AT OUR VIRTUALaddress each day, in serving the over “This will allow us to ensure that OFFICE370,000 Coomeva Private Healthcare Coomeva’s Healthcare Sector exceeds theaffiliates. Our goal is for at least 50% of services provided by other healthcare com- The following services areenrollees that are currently using servi- panies in the provision of these types of currently being accessed:ces at our physical branches to change to healthcare platforms. We are basing thesethe virtual options we are offering,” services on the best practices and solu- ► Submission of applications.explains Jairo Bravo Mendoza, National tions that have been developedInformation and Technology Director at throughout the world and we have the ► Management of appointmentsthe Coomeva Healthcare Sector. support of the partnerships that we have (Red Christus Sinergia). built with leading manufacturers of theIN NETWORK technology industry,” Bravo adds. ► Certificates of affiliation.This initiative, along with our self-servicekiosks (see pages 68 and 69), is part of the Soon, this Virtual Office will be an ► Timely medical authorizationdigital strategy of the Coomeva Business integral part of other solutions that will paperwork.Group that will continue to be established focus on the effective management ofthroughout this year by incorporating high-cost diseases by patients, as well as ► Access to the directory of our net-new technologies and points of access. work providers and a map of their •the access of healthcare services through physical locations (clinics, hospitals, specialists, etc.) e-commerce tools ► Videocalls for medical assistance HOW TO ACCESS THE VIRTUAL OFFICE (CEM).1 Go to the website for Coomeva Private Healthcare: ► Free to our users, access to a http://medicinaprepagada.coomeva.com.co website of questions and answers on healthcare issues through the2 Find the button titled Oficina Virtual (“Virtual Office”) and sign in. agreement Coomeva holds with the website 1DOC3. Keep in mind: You can access our Virtual Office using a smartphone or tablet by downloading the mobile app for Coomeva Private Healthcare from the Apple or ► General information on the pro- Android stores. grams and plans of Coomeva Private Healthcare. ► Access to the Revista Salud Coomeva. ► If you need assistance, a team will be available to answer your ques- tions regarding how to use our Virtual Office. 67
( )CORPORATE institutionalQTUIIMCKEANLDY CARE Our 15 self-management modules allow users to perform transactions as part of our self-service model. MEDICAL ADVISOR CARLOS ANDRÉS LÓPEZ MORA National Customer Experience Coordinator, Coomeva Private Healthcare The goal of our self-service kiosks is to improve the experiences our affiliates have with the services provided by Coomeva Private Healthcare. These electronic devices allow patients to perform self-service transactions such as request medical authorizations, print a certificate of your deductions or a copy of your affiliation status, look up doctors or dentists in a directory, send comments and ques- tions, as well as communicate with the contact center in order to receive gui- dance on the services this module offers. EASY TO USE “They are very similar to ATMs: they are specific locations that offer virtual custo- mer service, making the lives of users easier, both directly and indirectly: direc- tly, they are for those who seek efficiency, do not want to wait and do not need per- sonal customer assistance; indirectly, they are for those who want to speak with68
( )CORPORATE 69
( )CORPORATE institutional someone in-person and find there are no (These kiosks waiting lines to use these devices, redu- are a useful option, especially cing their waiting time,” states Carlos when our patient service areas Andrés López Mora, National Customer are congested. Experience Coordinator at Coomeva Private Healthcare. continue to further our strategy of pro- viding multifaceted healthcare services. Currently, there are 15 of these Among other initiatives, this strategy kiosks available in Manizales, Medellín, seeks to meet the needs of our users by Bogotá, Cali, Pereira, Barranquilla, providing state-of-the-art, technological Bucaramanga, Montería, Valledupar and Cartagena. They can be accessed by •solutions to aid in facilitating different entering your ID number, with a digital fingerprint or by responding to a valida- processes and paperwork tion question, which means less paper- work, saving you time. With these self-service kiosks, we ¿WHERE ARE THEY LOCATED? CITY LOCATION Barranquilla Calle 85 # 50 – 08, piso 2, Punto de Experiencia Cra. 30, vía Puerto Colombia, Clínica Porto Azul Bogotá Calle 102 # 14A - 70, piso 3 Cra. 21 # 54 - 92, Galerías Bucaramanga Christus Sinergia - Centro Comercial Cacique, local L0015 Cali Clínica Centro Médico Imbanaco, Torre B, segundo piso, Punto de Experiencia Clínica Centro Médico Imbanaco, Torre Principal, primer piso Cartagena Fundación Valle de Lili, zona de preadmisiones Manizales Cra. 6ta # 5A - 126, esquina, Castillogrande Medellín Cra. 23 # 65A - 41, local 307ª, Parque Médico Punto de Experiencia Avenida 33 # 74E - 69, Bancoomeva La 33 Montería Cra. 66 # 32D - 36, Laureles - Centro Comercial El Cafetero - Christus Sinergia Pereira Calle 28 # 4 - 21, edificio Florisan Valledupar Cra. 12 # 2B - 17, Punto de Experiencia MP La Rebeca Carrera 12 # 13C – 78, local 102, Plaza San Miguel70
( )CORPORATE Ahora tienes un Modelo de Atención según tus necesidades.En convenio con los centros ambulatorios CHRISTUS SINERGIA Salud nuestros usuarios tienen un modelo de atención diferencial con servicios y beneficios exclusivos:$Tarifas preferenciales Disponibilidad cita con Programa Consulta Profilaxis personalizadoen Copagos y Especialista* y médico general multidisciplinaria** Odontológica de saludvacunas en menos de 24 horasSolicita tu cita llamando a las siguientes líneas: Barranquila: 385 4249 • Bucaramanga: 697 3536 Bogotá: 390 7617 • Cali: 489 6083 • Medellín: 604 4191 • Pereira: 340 0663 • Tuluá: 235 9546. Resto del país: 01 8000 942 029 o ingresa a www.sinergiasalud.com.cocuidarteesquererte.co Aplican condiciones y restricciones *Medicina Interna, Ginecología, Pediatría **Previamente solicitado por médico tratante. Equipo multidisciplinario: Medicina interna, nutrición, deportologo o educador físico, Psicología, enfermería7)1
CCOONRTPIOGROATE( ) )prevention“MY STORY,” APERSONALIZED GUIDE This is a tool that My Story: Your Health and Loving to achieving a more accurate diagnosis of seeks to meet Yourself, is a web and mobile the causes of a disease and designing a the healthcare app that affiliates of Coomeva plan of action to address the problem. Private Healthcare can access from any “We have found that this detailed record needs and goals location. It is a personalized system based of information and this level of personali- of all affiliates. on functional medicine that allows peop- zed recommendations is practical for le to locate the origin of their health pro- many people, offers them security and ADVISOR blems, which can help them better over time becomes a tool they use on an IVÁN YUNIS MEBARAK understand their own conditions. It is like ongoing basis,” states Iván Yunis Medical Director at Funcional building a constantly evolving digital ver- Mebarak, Medical Director of Funcional, sion of patients’ medical histories that gui- the company that created this application. des them to change their lifestyles to pre- vent and treat their health risks. Through tools like these, Coomeva Private Healthcare can contribute its heal- HOW DOES IT WORK? thcare experience so that its affiliates and After entering a record of your symp- their families are protected through the toms, diseases, medical history and trau- promotion of self-care, mental wellbeing matic events, the app examines what ele- ments of your lifestyle may be causing •and comprehensive care in children, your health problems. The program then filters this data to continually send perso- youth and adults nalized recommendations that contain scientific evidence through e-mail and At http://medicinaprepagada.coome- text messages. Patients can also interact va.com.co, our users will find Mi Historia and ask questions that are relevant to Cuidarte es Quererte (My Story: Your them that are answered as soon as possi- Health and Loving Yourself), a place ble by our experts. where they can record their medical history and find recommendations that This application arises from a medical cater to their healthcare needs. practice that consists of exploring all of a patient’s habits and conditions, working72
( )CONTIGO 73
( )CORPORATE directory NEW PROVIDERS LA UNIÓN, VALLE Addresses: Av cra. Circunvalar 3 - 01, General Medicine Clínica ComfamiliarARMENIA Julián A. Hurtado Mondragón Cra. 18 # 12 - 75, ed. Megacentro PinaresCardiology, Pediatric Cardiology, and Address: calle 13 # 16 - 34 de San Martín, Torre 1, cons 306Internal Medicine Phone Number: 3053550454 Phone Numbers: 3165259016 - 3216067Instituto Cardiovascular de Risaralda S.A.Address: cra. 6 # 2 - 56. Phone Number: MANIZALES Cardiology, Internal Medicine, Neurology,3165259016 Anesthesiology, Pain Clinic, Physical Nutrition and Dietetics, Psychology, Medicine and Rehabilitation Icalmed Pediatric Cardiology and PneumologyOrthopedics and Orthopedic Surgery Address: cra. 24 # 56 - 50, Cardiosalud Eje Cafetero S.A.S.Rubén Darío Olivares Castro Clínica Santillana Addresses: calle 24 # 5 - 41, piso 3Address: cra. 13 # 15N-16, local 1, cons 1 Phone Number: 3225135472 Cra. 13N # 3B - 12.Phone Number: 3155190120 Phone Number: 3242289 Speech TherapyRubén Darío Carvajal Iriarte Lida Constanza Méndez Losada Gastroenterology and EndoscopyAddress: cra. 13 # 1 Norte - 35, cons 307 Address: cra. 23 # 25 - 32, ed. Cesar Reinaldo Romero AnayaPhone Numbers: 3186961313 - 7383676 Esponsión, of. 212. Address: cra. 18 # 12 - 75, Torre 2, Phone Number: 8804474 cons 608, Megacentro Pinares.Ear, Nose and Throat Doctor Phone Number: 3116187Daniel Adonirán Correal Gentry Internal MedicineAddress: calle 3 Norte # 12 - 87 Fabio Mauricio Sánchez Cano Internal Medicine and CardiologyPhone Number: 3104223653 Address: calle 64A # 21 - 50, cons 902 Óscar M. Hernández Vásquez Phone Number: 8895010 Address: cra. 18 # 12 - 75, Torre 1, cons 306Clinics, Medical Centers and Hospitals Phone Number: 3163878584Export Health S.A.S. General Medicine, Internal Medicine,Address: cra. 6 Av. Centenario 3- 180, Psychology, Speech Therapy, Physical NeurologyCentro Comercial Calima, local 2-26 Therapy and Respiratory Therapy Claudio Antonio Aguirre CastañedaPhone Number: 7359270 – 3167427308 Bienestar Vida y Salud Address: cra. 9 # 25 - 25, cons 304 TA Address: cra. 70 # 24 - 79 Phone Number: 3349760CARTAGO Phone Numbers: 3224633141 - 8909933Dermatology, Endocrinology, Gynecology, PsychologyObstetrics, General and Internal Medicine, Physical Therapy Lucy Pérez CamachoNephrology, Nutrition and Dietetics, Ángela Natalia Vallejo Franco Address: cra. 9 # 25 - 25, Clínica LosOrthopedics and Orthopedic Surgery, Ear, Address: calle 58A # 22 - 55 Rosales, cons. 533, Torre B.Nose and Throat Doctor, Pediatrics, Phone Number: 8850803 Phone Number: 3349533Psychology, Urology, Neurosurgery, andPhysical and Respiratory Therapy PEREIRA In Home Physical Therapy, Language Therapy,Medical Health Care IPS S.A.S. Allergology and Immunology Speech Therapy and Occupational TherapyAddress: calle 13 # 1 - 27N Alergosalud S.A.S. ProfisioPhone Numbers: 3187069040 - 2125600 Address: cra. 19N # 8 - 13, cons 203 - Address: calle 19 # 5 - 13, piso 3B 204, ed. Tripolí. Phone Number: 3147788779Physical Therapy Phone Number: 3122941643Victoria Eugenia Alzate Pediatric RheumatologyAddress: cra. 3C Norte # 17 - 63 Physical Therapy Christine V. Arango SlingsbyPhone Number: 3167424587 Ana María Castañeda Herrera Address: cra. 18 # 12 - 75, Torre 2, Address: cra. 18 # 12 - 75, Torre 2, cons 1008, Megacentro PinaresOrthopedics and Orthopedic Surgery cons 402, Megacentro Pinares Phone Number: 3043970732Andrés Felipe Murgueitio Uribe Phone Number: 3447780Address: calle 8 # 3A - 28 Physical TherapyPhone Number: 3183363589 Cardiology, Pediatric Cardiology Luisa F. Santana Narváez and Internal Medicine Address: cra. 19 # 12 - 50, Torre 1,74 Instituto Cardiovascular de Risaralda S.A. cons. 1108, Megacentro Pinares Phone Number: 345009
Search
