AW_GGC_ISR Report 2021

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Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 102 mĶ÷ɑ‘ŵŚɑmĶ÷ɑ ȷ Š(Ťɑ‡ŝŀĥ÷ëŭɑÁȷǮǬǮǭ DžˏǙƴ˕ǙˏDŽǑˤLJˏ˕ƱǝǑDŽɑǵɑDŽƱDžǠǩNjlj˕ ˤ ˏ ˑ ˤ 1. Reduce Working Time 2. Reduce Manhour 3. Engagement 4. Zero Emission 5. Zero Accidents 6. Zero Mis Operation 7. Zero Loss 8. Zero Breakdown ǵȞɑÊ÷ŝŀɑ\"÷ƣ÷ëŭ ;ŵÏŝñɑ ŀŵŚīėĶċ ‡ŵĴŚ Ċŭ÷ŝ ɑDŽˏDŽǦNjǖƱǍǣƮǓǠNJǥNjˠljNJǣljǎNJǦǖǢɑ;ŝėŚɑYŀëĨ ˏ Ȩɑ ǨƴƮljLJ˪ǣƱǣljǥǎǒƱɑ ɑƮlj ˔ ˤ 1 Ȩɑ ǨƴǥǙǖǣǥNjˣDŽǥǎǒƱɑ ɑǙˢljǣLJ ˔ ˤ 5 ˤ ÷Ċŀŝ÷ ɑDž˔ǠƱƬˏljlj˗ǠDžɑǰɑDžˏǙǨljƫǣǓǥNjˣDŽǍǣƮǓǠNJ Ȩɑ Ǩƴ˔Ʈljɑ ɑƮljLJ˪ǣƱǣlj 2 Ȩɑ Ǩƴ˔ǥǙǖǣLJǣƱǣljɑ ɑljǣLJˤ ˪ 5 Š÷ŤŵīŭɑŀĊɑŠ÷ñŵë÷Ƞɑ›ėĴėĶċɑDZɑĴėĶɑɑɑɑɑɑɑɑɑɑDZɑŤ÷ëɑĴÏĶĒŀŵŝɑǮɑ‡÷ŝŤŀĶɑɑɑɑɑɑɑɑɑɑǭɑ‡÷ŝŤŀĶ ƱˑǣǒljˢDŽǥDŽˤǒǙɑǎǙƫǥǓǣƫ˟ǩDŽ˔ǖ˱˔ljǓǣƱǙˏǖƫˏljǦǖ˔Ǚ ǥƱˢljǓǣƱǙˏǖ Ȩɑ ǓǣƱǙˏǖƴljǢǥǖˢǚɑǥƱˢljǓǣƱǙˏǖɑDZȟǬǬǬɑNJǣLJ Ȩɑ ǓǣƱǙˏǖƴljǢǥǖˢǚǠˏljDŽˏNJɑǭɑǥƱˢljǓǣƱǙˏǖɑǯȟǬǬǬɑNJǣLJ ǓˤNJɎɑƫljljǢɑ ˏ ljˤ˒Ʈ˨ǠǧǠƫǣǜǜǣƮƹ ˪ ˏ LJˤ˒ǥNjǖˤ˒ǒljƴˤǙˢDžƮ˱ǃǩDŽ ˔ Ȩɑ ǓǣƱǙˏǖƴljǢǥǖǚǠˏljDŽˏNJɑǮɑǥƱˢljǓǣƱǙˏǖɑǭȟDZǬǬɑNJǣLJ ˢ Ȩɑ ǓǣƱǙˏǖƴǑǥƴǒɑǯɑǥƱˢljǓǣƱǙˏǖɑǭȟǬǬǬɑNJǣLJ Original legs lock close pop up cpcs

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ǝˑǙƱǧƵˑƮ˱ǃƮˑǣLJˤ˒ǒƱǒlj ˏ˒ ˨ Sustainable Value Chain

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 106 ƫǣǓNJǓˢǝǣǓƲˏDŽƫǣǓǝˑǙƱǧƵǠNjLJǣlj ˑ ˱ Supply Chain Management Ǔ˔ǠǒǖǢɑǭǬǬ ɑƬǠƱƮ˳ˑƮ˔ǣǓǣǒǨǝƹˑǓˏNJLJǓǣNJ ǦǖǢNjƽˢNJˏDžDžǣǑƲǓǓǒǣNJǓǓǃLj˱ǓƫˢƲƬǠƱNJǓǛLJɏ ˢ ˢ ˏ 100% of critical suppliers acknowledge and comply with GGC’s Business Code of Conduct. ƮǢǦljljƮǙǣǑǎƱǎǠǨƲƬǠƱǖ˳ƫƮ˔ǣ ˦ Ǔ˔ǠǒǖǢɑǵǮ Customer Satisfaction was 92% njǖƫǣǓDŽ˪ǣǥljˢljƱǣljLJ˒ǜǣƮˏƹNjɑǮDZDzǰ ˤ ˪ ˥ Key Performance in 2021 ǜǓ˔ǣƱɑ ŝÏĶñɑYŀƔÏīŭƔɑ ǥǎǠǓˏƫǛǣƿǣljǖ˳ƫƮ˔ǣǩǙ˔ɑ ˨ ˒ ȯ ŵŤŭŀĴ÷ŝɑŠ÷ŭ÷ĶŭėŀĶȰɑnjˑǣljƫǣǓǎǂljǣ ˏ ƮǙǣǑǎƱǎǠǨƲƬǠƱǖ˳ƫƮ˔ǣǨljǓǢǒǢǒǣǙ ˦ Build Brand Loyalty for Customer Retention through the development of long-term customer satisfaction. ǥNjǣǝǑǣǒ ˖ Goals ǑˤƫǣǓDžǓǙƲNjǓǢǥǑˢljDŽ˔ǣljɑ(‘;ɑ ǜǣǝǓˏNJƮ˳ˑƮ˔ǣLJǜǣƮˏƹǨljǖ˪ǣDŽˏNJLJɑǭ ˪ ˤ ˒ ˪ ˤ ˒ ɑ DZǭɑǓǣǒ ŀĶñŵëŭɑÏĶɑ(‘;ɑÏŵñėŭɑĊŀŝɑDZǭ 1 Tier Critical Supplier st Ʈ˳ˑƮ˔ǣǓǣǒǨǝƹˑƲǢDž˔ǠƱǑˤƫǣǓNjƽˢNJˏDž ˢ DžǣǑƲǓǓǒǣNJǓǓǃLj˱ǓƫˢƲƬǠƱNJǓˢǛLJɏɑ ˏ Ǔ˔ǠǒǖǢɑǭǬǬ 100% of Major Suppliers must comply with GGC’s Business Code of Conduct. ƲˏDŽǜƱǜljƮ˔ǣDžǓƱDžˑǠǥǙǖǣLJƫ˪ǣǝljDŽ ˑ ˢ ˤ ˒ ƮˢDŽǥNjˠljɑ Ǔ˔ǠǒǖǢɑǭǬǬ 100% of products are delivered on time. ƮǢǦljljƮǙǣǑǎƱǎǠǨƲƬǠƱǖ˳ƫƮ˔ǣ ˦ Ǔ˔ǠǒǖǢɑǵǮ Customer Satisfaction is 92% ƲˏDŽǜƱǜljƮ˔ǣLJǑƮ˱ǃǐǣǎǥǎǒƱǎǠ ˑ ˢ ˤ ˒ ˤ ˤ ǦǖǢDžǓƱDžǣǑLJǖ˳ƫƮ˔ǣDž˔ǠƱƫǣǓ ˤ ˒ ƮˢDŽǥNjˠljɑ Ǔ˔ǠǒǖǢɑǭǬǬ Deliver 100% of products ŀĊɑŤŵĊƢëė÷ĶŭɑŜŵÏīėŭƔɑÏĶñɑĴ÷÷ŭ ŭĒ÷ɑëŵŤŭŀĴ÷ŝɊŤɑŝ÷Ŝŵėŝ÷Ĵ÷ĶŭŤȞ

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109 ïøþìĄǰÝĆéĒïŠÜÙĎÙćđðîǰ ǰðøąđõìǰÙČĂǰÙĎÙćÖúöÝĆéĀćüĆêëčéĉïǰ ĉ Ć Š š Ũ Š š čŠ ǰ 'FFETUPDL ǰÙĎŠÙćÖúöÝĆéĀćÿĉîÙćǰ /POǰGFFETUPDL ǰĒúąǰ š čŠ š ÙĎŠÖúöïøÖćøĂęîǰėǰ 4FSWJDF ǰēé÷ĔîðŘǰ ǰöÙĎÙćìñŠćîđÖèæǰ čŠ ĉ Č Ċ Š š Ċ ę Ť ÖćøðøąđöîđïČĚĂÜêšîĒúąĕéøĆïÖćø×Ěîìąđï÷îǰ \"QQSPWFEǰ ĉ š ċ Ċ ǰ 7FOEPSǰ-JTU ǰ\"7- ǰÝĞćîüîǰ ǰøć÷ǰðøąÖĂïéšü÷ÙÙćøć÷ĔĀöŠǰ Ď Š š ǰøć÷ǰĒúąÙĎÙćðÝÝčïĆîǰ ǰøć÷ Š š Ŧ (($ǰDBUFHPSJ[FTǰJUTǰTVQQMJFSǰJOUPǰUISFFǰHSPVQT ǰOBNFMZ ǰ 'FFETUPDLǰTVQQMJFST ǰ/PO 'FFETUPDLǰTVQQMJFST ǰBOEǰPUIFSǰ TFSWJDFǰTVQQMJFST ǰ*Oǰ ǰ ǰTVQQMJFSTǰIBWFǰCFFOǰ SFHJTUFSFEǰUPǰUIFǰ\"QQSPWFEǰ7FOEPSǰ-JTUǰ \"7- ǰ5IJTǰDPOTJTUTǰ PGǰ ǰOFXǰTVQQMJFSTǰBOEǰ ǰFYJTUJOHǰTVQQMJFST ƫǣǓNjǓǢǥǑˢljǦǖǢDžDŽDžǣǑnjǖƫǣǓDŽǣǥljˢljƱǣljƬǠƱƮƮǣ ˢ ˪ ˳ˑ ˔ Assessing and Monitoring Partner Performance ïøþìĄǰìĞćÖćøðøąđöîðøąÿĉìíõćóĒúąêéêćöñúÖćøéĞćđîîÜćî ĉ Ć ĉ ĉ ĉ ĉ ×ĂÜÙĎÙćðÝÝïĆîđðŨîðøąÝĞćìčÖðŘǰñŠćîđÖèæÖćøðøąđöîǰ ǰéćîǰ Š š Ŧ č Ť ĉ š ǰ ĕéšĒÖŠ (($ǰFWBMVBUFTǰUIFǰFGųDJFODZǰBOEǰGPMMPXTǰVQǰPOǰUIFǰ QFSGPSNBODFǰPGǰJUTǰDVSSFOUǰTVQQMJFSTǰBOOVBMMZ ǰ4VQQMJFSTǰ NVTUǰQBTTǰUIFǰBTTFTTNFOUǰDSJUFSJBǰJOǰųWFǰBSFBTǰBTǰGPMMPXT ƮƮǣǓǣǒǨǝǑˑɑǦǖǢƮƮǣLJˏ˕ƱǝǑDŽƬǠƱNJǓˢǛLJɏɑNj˥ɑǮDZDzǰɑ ˳ˑ ˔ ˳ˑ ˔ ˏ New Suppliers and All Suppliers in 2021 NjǓǢǥǐLJƮˑƮǣ ˳ ˔ Ïŭ÷ċŀŝƔ ƮˑƮǣǓǣǒǨǝǑˑNjɑǮDZDzǰ ˳ ˔ ˥ d÷Ǝɑ‡ÏŝŭĶ÷ŝŤɑǮǬǮǭ Ʈ˳ˑƮǣLJˏ˕ƱǝǑDŽNj˥ɑǮDZDzǰ ˔ īīɑ‡ÏŝŭĶ÷ŝŤɑǮǬǮǭ Ʈ˳ˑƮǣƫǖǑƲˏDŽǝǣǙDždžDŽˢNJɑ ˔ ˱ˑ ˏ ˱ :÷÷ñŤŭŀëĨɑ ǭǮ ǭǬǯ Ʈ˳ˑƮǣƫǖǑƲˏDŽǝǣǜˢljƮ˔ǣɑ ˔ ˱ˑ dŀĶȷ:÷÷ñŤŭŀëĨɑ ǮDzǴ ǯȟǴǭǵ ƮƫǖǑNJǓˢƫǣǓǠ˨˒ljɑɎɑɑ ˳ˑ ˱ˑ ‘÷ŝƍėë÷Ťɑ ǰǮ ǴǬǮ 5 2 3 4 1 ǜǐǣǙǢǠ˱DžǜǣǝƫǓǓǑ Industry State ƮǙǣǑǒ˨DŽǝǒlj ˱ˑ ǦǖǢǠ˪ǣljǣƲDžˑǠǓǠƱƬǠƱƮ˳ˑƮ˔ǣ Suppliers' Flexibility and Bargaining Power Ǒ˱ǑǑǠƱDŽ˔ǣljNJˏƹƴ ˤ ƫǣǓǥƱˢljɑǦǖǢǠljɑɎ ˨ ˒ Accounting, Finance and Other Perspectives ƮǙǣǑǜǣǑǣǓdž ǨljƫǣǓǜƱǑǠNJǙDždž˱DŽˢNJ ˑ ˏ ǦǖǢƫǣǓNJǓˢƫǣǓ Ability to Deliver Raw Materials and Services ƮǙǣǑǜǣǑǣǓdž ǨljƫǣǓǦƬˑƱƬˏljƬǠƱƮ˳ˑƮ˔ǣ Competitiveness of Suppliers

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 110 îĂÖÝćÖîĊĚǰïøĉþĆìĄǰ÷ĆÜðøąđöîÙĎŠÙćìÿĞćÙĆâéćîÿęÜĒüéúšĂöǰÿĆÜÙöǰ ĉ š Ċ ę š ĉ ĒúąÖćøÖĞćÖĆïéĎĒúÖÝÖćøǰ &OWJSPONFOUBMǰ4PDJBMǰ(PWFSOBODF ǰ ĉ &4( ǰđðîðøąÝĞćìčÖðŘǰđóČęĂóĆçîćýĆÖ÷õćóÙÙćìÿĞćÙĆâǰ ǰ5JFSǰ Ũ Ď Š š Ċ ę TU $SJUJDBMǰ4VQQMJFS ǰÙøĂïÙúčöđøČęĂÜÙüćöðúĂéõ÷ǰĂćßĊüĂîćö÷ǰ Ć Ć ǰ ĒúąÿęÜĒüéúšĂöǰÿĉìíöîþ÷ßîĒúąĒøÜÜćîǰøüöëċÜÝøĉ÷íøøöĒúąǰ ĉ ĉ č ÖćøðäĉïêĉêćöÖãĀöć÷ǰÖãøąđïĊ÷ïǰ ךĂïĆÜÙĆïìĊęđÖĊę÷üךĂÜǰǰ Ć êćöîē÷ïć÷ÝĆéàČĚĂÝĆéÝćÜ×ĂÜïøþìĄǰÿŠÜñúĔĀšđÖĉéÖćøđêĉïēêøŠüöÖĆîǰ š ĉ Ć ìćÜíčøÖÝĂ÷ŠćÜ÷ĆęÜ÷Čîǰēé÷ĔîðŘǰ ǰïøĉþĆìĄǰìĞćÖćøðøąđöîǰ ĉ ĉ éćîǰ&4(ǰĔîÙĎÙćìĊÿĞćÙĆâìĆĚÜÿĉĚîǰ ǰøć÷ǰÿĞćĀøĆïÙĎÙćÖúöÝĆéĀćÿĉîÙćǰ š Š š ę Š š čŠ š ǰ /POǰ'FFETUPDL ǰǰ *OǰBEEJUJPO ǰ(($ǰBMTPǰBTTFTTFTǰDSJUJDBMǰTVQQMJFSTǰJOǰ &OWJSPONFOUǰ4PDJBMǰ(PWFSOBODFǰ &4( ǰBOOVBMMZǰUPǰEFWFMPQǰǰ UIFǰQPUFOUJBMTǰPGǰ ǰUJFSǰDSJUJDBMǰTVQQMJFST ǰDPWFSJOHǰǰ TU PDDVQBUJPOBMǰIFBMUIǰBOEǰTBGFUZ ǰFOWJSPONFOU ǰIVNBOǰ SJHIUTǰBOEǰMBCPS ǰJODMVEJOHǰFUIJDTǰBOEǰDPNQMJBODFǰXJUIǰ BQQMJDBCMFǰMBXT ǰSVMFTǰBOEǰSFHVMBUJPOT ǰBDDPSEJOHǰUPǰ ǰ UIFǰDPNQBOZĴTǰQSPDVSFNFOUǰQPMJDZ ǰSFTVMUJOHǰJOǰTVTUBJOBCMFǰ CVTJOFTTǰHSPXUIǰUPHFUIFS ǰ*Oǰ ǰ(($ǰDPOEVDUFEǰ&4(ǰ ǰ BTTFTTNFOUTǰPOǰ ǰUJFSǰDSJUJDBMǰPGǰBǰUPUBMǰ ǰTVQQMJFSTǰGPSǰǰ TU /PO 'FFETUPDLǰ4VQQMJFST ǰ ǧƮǓƱƫǣǓDŽ˔ǣljƫǣǓNJǓˢǝǣǓƲˏDŽƫǣǓǝˑǙƱǧƵǠNjLJǣlj ˑ ˱ Supply Chain Management Project ĔîðŘǰ ǰ ïøĉþĆìĄǰ éĞćđîĉîēÙøÜÖćøéšćîÖćøïøĀćøÝĆéÖćøǰ ĉ ĀŠüÜēàŠĂčðìćîìĊęĀúćÖĀúć÷ǰđóČęĂ×÷ć÷×ĊéÙüćöÿćöćøëĔîÖćøĒ׊Ü×Ćîǰǰ êúĂéÝîÿŠÜđÿøĉöÖćøïøĀćøÝĆéÖćøĀüÜēàŠĂčðìćîĂ÷ŠćÜöðøąÿĉìíõćóǰ ĉ Š Ċ ĉ ēé÷öĊēÙøÜÖćøìĊęēééđéŠîǰéĆÜîĊ Ě *Oǰ ǰ(($ǰIBTǰVOEFSUBLFOǰWBSJPVTǰTVQQMZǰDIBJOǰ NBOBHFNFOUǰQSPKFDUTǰUPǰJNQSPWFǰDPNQFUJUJWFOFTTǰBOEǰ QSPNPUFǰFGųDJFOUǰTVQQMZǰDIBJOǰNBOBHFNFOU ǰ0VUTUBOEJOHǰ QSPKFDUTǰBSFǰBTǰGPMMPXT ǧƮǓƱƫǣǓNjǓǢƴ˱ǑƮƮǣ ˳ˑ ˔ Supplier Conference Project ïøþìĄǰøŠüöÖïǰïøþìǰóììǰēÖúïĂúǰđÙöÙĂúǰÝĞćÖĆéǰ öĀćßî ǰǰ ĉ Ć Ć ĉ Ć Ċ Ċ Ċ ĉ éĞćđîĉîēÙøÜÖćøÝĆéðøąßčöÙĎÙćǰ 4VQQMJFSǰ$POGFSFODF ǰǰ Š š đðîðøąÝĞćìčÖðŘǰ đóČęĂðøċÖþćĀćøČĂĒîüìćÜÖćøĒÖšĕ×ðŦâĀćǰ Ũ ǰ ĒúąóçîćÖćøéĞćđîĉîÜćîøŠüöÖĆïÙĎŠÙćǰēé÷ĀĆüךĂÖćøðøąßčöĔîðîĊĚǰ Ć š Ř ǰ öÜđîšîÖćøóĆçîćÖćøéĞćđîĉîÜćîêúĂéĀŠüÜēàŠĂčðìćîøŠüöÖĆïÙĎÙšćǰ čŠ Š ĔîߊüÜÿëćîÖćøèŤÖćøĒóøøąïćé×ĂÜēøÙĕüøÿēÙüĉéǰ ǰ Š Ć ǰ đߊîǰÖćøÿÜöĂïÿĉîÙćǰöćêøÖćøÖćøđ×ćìĞćÜćîóČĚîìĊðäĉïêĉÜćîǰ Š š š ę Ć ǰ đðîêšîǰøüöëċÜÿŠÜđÿøĉöÖćøéĞćđîĉîÜćîĔîøĎðĒïïǰ&4(ǰđóČęĂöÜĕðÿǰ Ũ čŠ Ď Š ÖćøïøĉĀćøÝĆéÖćøĀŠüÜēàŠĂčðìćîĂ÷ŠćÜ÷ĆęÜ÷Čî (($ ǰUPHFUIFSǰXJUIǰ155ǰ(MPCBMǰ$IFNJDBMǰ1VCMJDǰ$PNQBOZǰ -JNJUFE ǰDPOEVDUTǰUIFǰ4VQQMJFSǰ$POGFSFODFǰ1SPKFDUǰFWFSZǰ ZFBSǰUPǰEJTDVTTǰTPMVUJPOTǰUPǰQSPCMFNTǰBOEǰEFWFMPQǰ PQFSBUJPOTǰXJUIǰTVQQMJFST ǰ5IFǰUPQJDǰPGǰUIJTǰZFBSĴTǰNFFUJOHǰ GPDVTFEǰPOǰEFWFMPQJOHǰPQFSBUJPOTǰUISPVHIPVUǰUIFǰ ǰ TVQQMZǰDIBJOǰXJUIǰTVQQMJFSTǰEVSJOHǰUIFǰ$07*% ǰQBOEFNJD ǰ TVDIǰBTǰEFMJWFSZǰPGǰHPPET ǰNFBTVSFTǰGPSǰFOUFSJOHǰUIFǰXPSLǰ BSFBT ǰFUD ǰ5IFǰQSPHSBNǰBMTPǰQSPNPUFTǰ&4(ǰPQFSBUJPOTǰǰ JOǰPSEFSǰUPǰBDIJFWFǰTVTUBJOBCMFǰTVQQMZǰDIBJOǰNBOBHFNFOU ‘ŵŚŚīė÷ŝ ŀĶĊ÷ŝ÷Ķë÷ɑǮǬǮǭ

111 ǧƮǓƱƫǣǓnjǖDžNjǣǖ˜Ǒlj˕ǣǑˏljǦǖǢlj˕ǣǑˏljNjǣǖ˜ǑǠǒˑǣƱǒˏ˒Ʊǒ˨ljǦǖǢǥNjˠljǑDžǓDžˑǠǜˢ˒ƱǦǙDŽǖ˔ǠǑɑ ˢ ˪ ˪ ˢ Sustainable and Climate - Friendly Palm Oil Production and Procurement in Thailand (SCPOPP) Project ïøþìĄǰÿŠÜđÿøĉöđÖþêøÖøĔĀšĕéøĆïÖćøøĆïøĂÜöćêøåćîÖćøñúĉêǰ ĉ Ć š îĞĚćöĆîðćúöì÷ĆęÜ÷Čîǰ 3PVOEUBCMFǰPOǰ4VTUBJOBCMFǰ1BMNǰ0JM ǰ3410 ǰǰ Ť Ċ ę àċęÜǰ3410ǰđðîöćêøåćîøąéĆïÿćÖúǰìĊöÜđîšîìĆĚÜéćîđýøþåÖÝǰ Ũ ę čŠ š ĉ ǰ éćîÿĆÜÙöǰĒúąéćîÿęÜĒüéúšĂö š š ĉ (($ǰIBTǰDPOUJOVPVTMZǰQSPNPUFEǰGBSNFSTǰUPǰCFǰDFSUJųFEǰ GPSǰUIFǰ3PVOEUBCMFǰPOǰ4VTUBJOBCMFǰ1BMNǰ0JMǰ 3410 ǰ3410ǰ JTǰBOǰJOUFSOBUJPOBMǰTUBOEBSEǰGPDVTJOHǰPOǰFDPOPNJD ǰTPDJBMǰ ǰ BOEǰFOWJSPONFOUBMǰBTQFDUT ēé÷ĔîðŘǰ ǰïøĉþĆìĄǰøŠüöéĞćđîĉîēÙøÜÖćøÖĆïĂÜÙŤÖøÙüćöøŠüööČĂǰ øąĀüŠćÜðøąđìý×ĂÜđ÷ĂøöĆîǰ %FVUTDIFǰ(FTFMMTDIBGUǰG¾Sǰ *OUFSOBUJPOBMFǰ;VTBNNFOBSCFJU ǰĀøČĂǰ(*;ǰÿŠÜđÿøĉöđÖþêøÖøǰ øć÷÷Ă÷ĔĀšĕéöćêøåćîÖćøøĆïøĂÜǰ 5IFǰ 3PVOEUBCMFǰ POǰ Š š 4VTUBJOBCMFǰ1BMNǰ0JMǰ 3410 ǰđóČęĂ÷ÖøąéĆïĒúąóĆçîćđÖþêøÖø ñšðúÖðćúöîĞĚćöĆîǰĒúąĒÿéÜĔĀšđĀĘîëċÜÙüćöÿĞćÙĆâ×ĂÜÖćøóĆçîćǰ Ď Ď Ť Ă÷ŠćÜ÷ĆęÜ÷ČîêúĂéĀŠüÜēàŠĂčðìćîǰìĆĚÜîĊĚǰïøĉþĆìĄǰöĊđðćĀöć÷ìÝąÿŠÜđÿøĉöǰ Ŝ Ċ ę đÖþêøøć÷÷ŠĂ÷ÝĞćîüîǰ ǰøć÷ĔĀšĕéøĆïÖćøøĆïøĂÜöćêøåćîéĆÜÖúŠćüǰ š ǰ õć÷ĔîðŘǰ ǰ *Oǰ ǰ(($ǰDPMMBCPSBUFEǰPOǰBǰQSPKFDUǰXJUIǰUIFǰ(FSNBOǰ *OUFSOBUJPOBMǰ$PPQFSBUJPOǰ\"HFODZǰ %FVUTDIFǰ(FTFMMTDIBGUǰ G¾Sǰ*OUFSOBUJPOBMFǰ;VTBNNFOBSCFJU ǰPSǰ(*;ǰUPǰQSPNPUFǰ TNBMMǰGBSNFSTǰUPǰCFǰDFSUJųFEǰGPSǰ5IFǰ3PVOEUBCMFǰPOǰ 4VTUBJOBCMFǰ1BMNǰ0JMǰ 3410 ǰUPǰVQHSBEFǰBOEǰEFWFMPQǰPJMǰ QBMNǰGBSNFST ǰBTǰXFMMǰBTǰEFNPOTUSBUFǰUIFǰJNQPSUBODFǰ ǰ PGǰTVTUBJOBCMFǰEFWFMPQNFOUǰUISPVHIPVUǰUIFǰTVQQMZǰDIBJO ǰ (($ǰBJNTǰUPǰQSPNPUFǰ ǰTNBMMǰGBSNFSTǰUPǰCFǰDFSUJųFEǰ 3410ǰCZǰ ƮǙǣǑǑƱǑˏ˒ljƬǠƱɑŠ‘‡m ˱ˑ The RSPO Commitment DŽ˔ǣljǥǚǓǛƿƫˢƲ (ëŀĶŀĴėëŤ DŽ˔ǣljǜƱƮǑ ˏ Society DŽ˔ǣljǜ˒ƱǦǙDŽǖ˔ǠǑ ˢ (ĶƍėŝŀĶĴ÷Ķŭ ǜǓ˔ǣƱƮǙǣǑǑˏ˒ljƮƱLJǣƱǥǚǓǛƿƫˢƲɑ ǦǖǢƫǣǓǥƱˢljǨljǓǢǒǢǒǣǙƬǠƱǥƫǛDžǓƫǓɑ ǥǎǠǥƫǛDžǓƫǓǜǣǑǣǓdžDŽ˪ǣǓƱƴˤǎ ˨ ˒ Njǖ˳ƫnjǖˢDžnjǖǩDŽ˔ǠǒˑǣƱǒƱǒ˨lj ˏ˒ Building economic stability ÏĶñɑīŀĶċȷŭ÷ŝĴɑƢĶÏĶëėÏīɑŤŭÏêėīėŭƔɑ of farmers for farmers to be able to sustain life and grow products. ǜƱǥǜǓˢǑǜLJLjˢǑlj˱ǛǒƴljɑƫǣǓǨƴ˔ǦǓƱƱǣlj ˑ ˢ LJdž˳ƫƫƽǝǑǣǒǦǖǢDžˑǠDž˔ǣljƮǠǓ˜ǓˏNjƴˏljǦǖǢ ˤ ˒ ƫǣǓƮ˱ƫƮǣǑLJǣƱǥǎǚƵ˦˒ƱǥNjˠljNjːƹǝǣ LJǎNJNJˑǠǒǨljNjǓǢǥLJǚLJNjǖ˳ƫNjǣǖǑlj˕ǣǑˏlj ˤ ˒ ˤ ˒ ˜ ˪ Promoting human rights, legal labor, and combot corruption and sexual harassment. These are common problems in countries with palm oil plantations. ƮǓǠNJƮǖ˱Ǒdž˦ƱƫǣǓƮǙNJƮ˱ǑƫǣǓǨƴ˔ǜǣǓǥƮǑ ˤ ǨljƫǣǓNjǖ˳ƫɑƫǣǓNJǓˢǝǣǓƲˏDŽƫǣǓlj˕ǣ ˪ ǠǒˑǣƱǥǝǑǣǢǜǑɑǦǖǢƫǣǓǨƴ˔LJǓˏǎǒǣƫǓ LjǓǓǑƴǣDžˢǠǒˑǣƱdž˳ƫƫƽǝǑǣǒ Covering the control of the use of chemicals in farming, proper water management, and legal use of natural resources.

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 112 ƫǣǓNJǓˢǝǣǓǦǖǢǜǓ˔ǣƱƮǙǣǑǜˏǑǎljLjǠˏljDŽˤǓˑǙǑƫˏNJǖ˳ƫƮ˔ǣ ˏ ˜ Customer Relationship Management ïøþìĄǰ öÜ÷ÖøąéĆïÙüćöóċÜóĂĔÝ×ĂÜúĎÖÙćñćîÖćøóĆçîćǰ ĉ Ć čŠ š Š ÙčèõćóÿĉîÙćĒúąïøÖćøĂ÷ŠćÜêŠĂđîČęĂÜǰ óøšĂöìĚÜöÜöĆęîÿøćÜǰ š ĉ Ć čŠ š ÙüćöÿĆöóĆîíĂĆîéÖĆïúĎÖÙćǰēé÷ÝĆéêĆĚÜøąïïÖćøïøĀćøúÖÙćÿöóĆîíŤǰ Ť Ċ š ĉ Ď š Ć ǰ $VTUPNFSǰ3FMBUJPOTIJQǰ.BOBHFNFOU ǰ$3. ǰđðîߊĂÜìćÜ Ũ øĆïđøČęĂÜøšĂÜđø÷îĒúąðŦâĀćìęđÖĉé×ċĚîÝćÖúĎÖÙćǰĂĊÖìĆĚÜ÷ĆÜđðŨîøąïï Ċ Ċ š øüïøüöåćîךĂöĎúÿĞćÙĆâ×ĂÜúĎÖÙćǰēé÷øąïïÝąðøąöüúñúĒúą š üĉđÙøćąĀðøąđéĘîÿĞćÙĆâÝćÖúĎÖÙćǰđߊîǰðøĉöćèÖćøÿĆęÜàČĚĂÿĉîÙćǰĒúą Ť š š ðŦâĀćìĊęđÖĉé×ċĚîǰđðŨîêšîǰđóČęĂîĞćĕðóĆçîćÿĉîÙćĒúąïøĉÖćøǰêúĂéÝî š ÿøćÜĒñîÖćøêĂïÿîĂÜÙüćöêšĂÜÖćø×ĂÜúĎÖÙćĂ÷ŠćÜëĎÖêšĂÜĒúąǰ š š öðøąÿĉìíõćó Ċ ĉ (($ǰTUSJWFTǰUPǰFOIBODFǰDVTUPNFSǰTBUJTGBDUJPOǰUISPVHIǰ DPOUJOVPVTǰJNQSPWFNFOUǰPGǰQSPEVDUǰBOEǰTFSWJDFǰRVBMJUZǰ BOEǰTUSJWFTǰUPǰCVJMEǰBǰHPPEǰSFMBUJPOTIJQǰXJUIǰDVTUPNFSTǰCZǰ FTUBCMJTIJOHǰBǰ$VTUPNFSǰ3FMBUJPOTIJQǰ.BOBHFNFOUǰ $3. ǰ TZTUFNǰBTǰBǰDIBOOFMǰGPSǰSFDFJWJOHǰDPNQMBJOUTǰBOEǰQSPCMFNTǰ BSJTJOHǰGSPNǰDVTUPNFST ǰ*UǰJTǰBMTPǰBǰTZTUFNǰGPSǰDPMMFDUJOHǰ JNQPSUBOUǰJOGPSNBUJPOǰGSPNǰDVTUPNFST ǰ5IFǰTZTUFNǰXJMMǰ QSPDFTTǰBOEǰBOBMZ[FǰJNQPSUBOUǰJTTVFTǰGSPNǰDVTUPNFST ǰ ǰ TVDIǰBTǰPSEFSǰRVBOUJUZǰBOEǰQSPCMFNTǰUIBUǰBSJTF ǰFUD ǰUPǰ EFWFMPQǰQSPEVDUTǰBOEǰTFSWJDFT ǰBTǰXFMMǰBTǰUPǰDSFBUFǰQMBOTǰ UPǰNFFUǰDVTUPNFSĴTǰOFFETǰBDDVSBUFMZǰBOEǰFGųDJFOUMZ ƲǣljǙljǜˢljƮ˔ǣƬǠƱNJǓˢǛLJɏɑLJ˒njǖDžƲǣƫǙDždžDŽˢNJNjǣǖ˜Ǒlj˕ǣǑˏljƲǣƫǥƫǛDžǓƫǓǩDŽ˔ǓˏNJǑǣDžǓƿǣljɑŠ‘‡m ˪ ˏ ˤ ˢ ˏ ˱ ˪ dŵĴê÷ŝɑŀĊɑ‡ŝŀñŵëŭŤɑ‡ŝŀñŵë÷ñɑĊŝŀĴɑ‡ÏīĴɑmėīɑŠÏƎɑbÏŭ÷ŝėÏīŤɑĊŝŀĴɑŠ‘‡mȷë÷ŝŭėƢ÷ñɑ:ÏŝĴ÷ŝŤɑ njǖDžǐˏǃǁƲǣƫNjǣǖ˜Ǒlj˕ǣǑˏljɑŠ‘‡m ˢ ˜ ˪ ‡ŝŀñŵëŭɑĊŝŀĴɑŠ‘‡mɑ‡ÏīĴɑmėī Nj˥ɑǮDZDzǭ ǮǬǭǴ Nj˥ɑǮDZDzǮ ǮǬǭǵ Nj˥ɑǮDZDzǯ ǮǬǮǬ Nj˥ɑǮDZDzǰ ǮǬǮǭ ǥǑLJǖǥǠǜǥLJǠǓɑ ˢ ˜ b÷ŭĒƔīɑ(Ťŭ÷ŝ ǮȟDzDZDz ǭȟǰǭdz ǮȟǮǰDz ȷ ǦǏDžDžˤ˕ǦǠǖƫǠǡǠǖɑ ˜ :ÏŭŭƔɑ īëŀĒŀī ǰȟǯǬǴ ǮȟǰDzǰ DzȟǯǵǴ ǯȟǵǬǭ ƫǖˤǥƵǠǓˤljNJǓǜLJLjˢ˝ɑ ˢ ˱ Š÷ƢĶ÷ñɑ;īƔë÷ŝėĶ ȷ ȷ Ǯǵǯ Ǯȟǰǭǭ ǎǓ˔ǠǑƫljljɑNJǓˢǛLJɏɑǩDŽ˔ƲˏDŽƲ˪ǣǝljˑǣǒnjǖˢDžǐˏǃǁ˜ƫǖˤǥƵǠǓˤljNJǓˢǜLJLj˝LJǩDŽ˔ǓˏNJƫǣǓǓˏNJǓǠƱǑǣDžǓƿǣljɑŠ‘‡mɑ ˏ ˤ ˕ ˏ ˱ ˢ ˤ ˒ ǑǣǠǒǣƱDžǠǥlj˒ǠƱɑDžǣǑƮǙǣǑDžǠƱƫǣǓƬǠƱǖƫƮǣǨljNJǓǛLJƴljljǣLJǙNjǓǢǥLJǚɑǧDŽǒǑǒǠDŽƬǣǒnjǖDžǐǃǁ ˑ ˑ ˨ ˔ ˳ ˔ ˢ ˏ ˏ ˕ ˪ ˏ˒ ˤ ˢ ˏ ˜ ǥǎ˒ǑƬ˦˕ljǓ˔ǠǒǖǢɑdzǮǯɑƲǣƫNjɑǮDZDzǯ ˢ ˥ ŭɑŭĒ÷ɑŤÏĴ÷ɑŭėĴ÷ȟɑŭĒ÷ɑëŀĴŚÏĶƔɑĒÏŤɑëŀĶŭėĶŵŀŵŤīƔɑñėŤŭŝėêŵŭ÷ñɑŠ‘‡mȷë÷ŝŭėƢ÷ñɑŝ÷ƢĶ÷ñɑ glycerin products according to the needs of customers in leading companies across ŭĒ÷ɑëŀŵĶŭŝƔȟɑƎėŭĒɑÏɑdzǮǯɑŚ÷ŝë÷ĶŭɑėĶëŝ÷ÏŤ÷ɑėĶɑŚŝŀñŵëŭɑŤÏī÷ŤɑĊŝŀĴɑǮǬǮǬȞ

113 ǧƮǓƱƫǣǓǜǓ˔ǣƱƮǙǣǑǜˏǑǎljLjǠˏljDŽˤǓˑǙǑƫˏNJǖ˳ƫƮ˔ǣ ˏ ˜ Customer Relationship Building Project ïøþìĄǰðøąđöîÙüćöóċÜóĂĔÝ×ĂÜúĎÖÙćđðîðøąÝĞćìčÖðŘǰēé÷öðÝÝ÷ ĉ Ć ĉ š Ũ Ċ Ŧ Ć ĔîÖćøüĆéñúÙüćöóċÜóĂĔÝǰ ǰéćîǰ š (($ǰBTTFTTFTǰDVTUPNFSǰTBUJTGBDUJPOǰBOOVBMMZǰVTJOHǰųWFǰ DSJUFSJBTǰBTǰGPMMPXT ñúÝćÖÖćøðøąđöîÙüćöóċÜóĂĔÝ×ĂÜúĎÖÙćĔîðîĊĚǰÿąìšĂîĔĀšđĀĘî ĉ š Ř ëċÜðÝÝ÷ìęïøĉþĆìĄǰÿćöćøëêĂïÿîĂÜÙüćöêšĂÜÖćø×ĂÜúĎÖÙćǰ Ŧ Ć Ċ š ĕéšĂ÷ŠćÜöðøąÿĉìíõćóǰĒúąðÝÝ÷ìęïøĉþĆìĄǰÿćöćøëóĆçîćĒúą Ċ ĉ Ŧ Ć Ċ ðøĆïðøčÜÖćøéĞćđîĉîÜćîêŠĂĕð 3FTVMUTǰPGǰUIJTǰZFBSĴTǰDVTUPNFSǰTBUJTGBDUJPOǰBTTFTTNFOUǰ SFŴFDUǰUIFǰGBDUPSTǰUIBUǰ(($ǰXBTǰBCMFǰUPǰNFFUǰUIFǰOFFETǰ PGǰDVTUPNFSTǰFGGFDUJWFMZǰBOEǰGBDUPSTǰUIBUǰOFFEǰGVSUIFSǰ EFWFMPQNFOUǰPSǰJNQSPWFNFOU ǰ NjƲƲˏǒǨljƫǣǓǙˏDŽnjǖƮǙǣǑǎƱǎǠǨƲƬǠƱǖƫƮ˔ǣ ː ˦ ˳ Costomer Satisfaction Assessment Factors Ȩɑ Ʈ˱ǃǐǣǎƬǠƱǜljƮ˔ǣ ˢ Quality of products Ȩɑ ƮǙǣǑǜǑ˪˒ǣǥǜǑǠƬǠƱƮ˱ǃǐǣǎǜljƮ˔ǣ ˢ ɑ ŀĶŤėŤŭ÷ĶëƔɑŀĊɑŚŝŀñŵëŭɑŜŵÏīėŭƔ Ȩɑ ǜǣǑǣǓdžDžǠNJǜljǠƱDžǓƱDžˑǠƮǙǣǑDž˔ǠƱƫǣǓ ɑ ƬǠƱǖ˳ƫƮ˔ǣ Whether or not the product can respond to the needs of customers ǜljƮ˔ǣ ˢ (Product) Ȩɑ ƫǣǓƲˏDŽƫˢƲƫǓǓǑɑǠǣLJˢɑƫǣǓNjǓǢƴ˱Ǒɑ ɑ ǜǑǑljǣǨǝƮǙǣǑǓ˳˔ɑ ˏ ˔ Organizing activities such as conferences and seminars to educate the public Ȩɑ ƫǣǓƲˏDŽƱǣljƬǠNJƮ˱ǃǖƫƮ˔ǣ ˳ Organizing customer appreciation events Ȩɑ ƫǣǓƲˏDŽLJ˪ǣɑ‡ŝŀĴŀŭėŀĶɑLJǥǝǑǣǢǜǑ ˤ ˒ Relevant and appropriate promotions and offers ƫǣǓNjǓǢƴǣǜǑǎljLj˜ɑ ˏ ˏ (Communication & Marketing Promotion) Ȩɑ ƮǙǣǑDžǓƱDžˑǠǥǙǖǣɑ‡ŵĶëŭŵÏīėŭƔɑ Ȩɑ ƮǙǣǑǓǙDŽǥǓǙǨljƫǣǓǜƱǜljƮǣɑ‘Ś÷÷ñɑŀĊɑñ÷īėƍ÷ŝƔ ˟ ˑ ˢ ˔ Ȩɑ ƫǣǓƲˏDŽǜƱLJNjǖǠDŽǐˏǒɑ‘ÏĊ÷ɑñ÷īėƍ÷ŝƔ ˑ ˤ ˒ Ȩɑ Ʋ˪ǣljǙljǦǖǢƮǃǐǣǎƬǠƱǜljƮ˔ǣ ˱ ˢ ɑɑ DžǓƱDžǣǑƮǙǣǑDž˔ǠƱƫǣǓƬǠƱǖ˳ƫƮ˔ǣ ɑ »Ē÷ŭĒ÷ŝɑŀŝɑĶŀŭɑŭĒ÷ɑŜŵÏĶŭėŭƔɑÏĶñɑŜŵÏīėŭƔɑ of the products can respond to the needs of the customers ƫǣǓƲˏDŽǜƱɑ ˑ (Delivery) Ȩɑ Ʈ˱ǃǐǣǎƬǠƱǜljƮ˔ǣ ˢ Quality of products Ȩɑ ƮǙǣǑǜǑ˪˒ǣǥǜǑǠƬǠƱƮ˱ǃǐǣǎǜljƮ˔ǣ ˢ ɑ ŀĶŤėŤŭ÷ĶëƔɑŀĊɑŚŝŀñŵëŭɑŜŵÏīėŭƔ Ȩɑ ǜǣǑǣǓdžDžǠNJǜljǠƱDžǓƱDžˑǠƮǙǣǑDž˔ǠƱƫǣǓ ɑ ƬǠƱǖ˳ƫƮ˔ǣ Whether or not the product can respond to the needs of customers ƫǣǓDŽ˪ǣǥljˢljƱǣljɑ (Purchase, Ordering, Payment & Financial Support) Ȩɑ ƮǙǣǑǜǢDŽǙƫǨljƫǣǓDžˢDŽDžˑǠɑǦǖǢǜǣǑǣǓdž ɑ Ǧƫ˔NjːƹǝǣǠǒˑǣƱǑˤNjǓǢǜLJLjˢǐǣǎǦǖǢLJˏljLJˑǙƱLJ ˢ ˤ ɑ (ÏŤ÷ɑŀĊɑëŀĶŭÏëŭɑÏĶñɑƎĒ÷ŭĒ÷ŝɑŀŝɑĶŀŭɑ ɑ Śŝŀêī÷ĴŤɑëÏĶɑê÷ɑŤŀīƍ÷ñɑėĶɑÏĶɑ÷ĊƢëė÷Ķŭɑ and timely manner Ȩɑ ƫǣǓNjǓǢǜǣljƱǣljLJǓǙDŽǥǓ˟ǙǦǖǢdž˳ƫDž˔ǠƱ ˤ ˒ Fast and accurate coordination ƫǣǓƬǣǒɑ (Sales, Technical Support & Service Agent)

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 114 NjƲƲˏǒLJˤ˒ǜǣǥǓƲɑǦǖǢNjƲƲˏǒLJˤ˒ƮǙǓNjǓˏNJNjǓ˱Ʊ ː ˪ ˟ ː Successful Factors and Factors that Need Improvement NjƲƲˏǒǜǣǥǓƲɑ ː ˪ ˟ ‘ŵëë÷ŤŤɑ:ÏëŭŀŝŤ ƫǣǓǜ˨˒ǠǜǣǓǦǖǢǜǓ˔ǣƱƮǙǣǑǜˏǑǎljLjǠˏljDŽˤƫˏNJǖ˳ƫƮ˔ǣ ˏ ˜ ŀĴĴŵĶėëÏŭėŀĶɑÏĶñɑ‡ŀŤėŭėƍ÷ɑ ŵŤŭŀĴ÷ŝɑŠ÷īÏŭėŀĶŤĒėŚɑ ŵėīñėĶċ ȨɑNjǓǢǜǣljƱǣljǦǖǢǜǠǜǣǓƫˏNJǖ˳ƫƮ˔ǣǠǒˑǣƱǨƫǖƴˢDŽǥǑǠǧǓƱƱǣljǥƫˢDŽNjːƹǝǣɑǦǖǢǑˤƫǣǓƲˏDŽLJǣǦnjljǓǙǑƫˏNJɑ ˨˒ ˔ ˨˒ ˪ ˑ ɑǖƫƮ˔ǣǥǎǠǖDŽƮǙǣǑǥǜˤ˒ǒƱƬǠƱǖ˳ƫƮ˔ǣǨǝǑǣƫLJˤǜ˱DŽɑ ˳ ˨˒ ˔ ˒ ɑ ŀŀŝñėĶÏŭ÷ɑÏĶñɑëŀĴĴŵĶėëÏŭ÷ɑëīŀŤ÷īƔɑƎėŭĒɑëŵŤŭŀĴ÷ŝŤɑƎĒ÷ĶɑŭĒ÷ɑŀŚ÷ŝÏŭėŀĶŤɑĒÏƍ÷ɑŚŝŀêī÷ĴŤȟɑ ɑ ɑ ƎŀŝĨɑÏīŀĶċŤėñ÷ɑëŵŤŭŀĴ÷ŝŤɑŭŀɑëŀĴ÷ɑŵŚɑƎėŭĒɑƎŀŝĨɑŚīÏĶŤɑŭĒÏŭɑŝ÷ñŵë÷ɑÏŤɑĴŵëĒɑŝėŤĨɑÏŤɑŚŀŤŤėêī÷ɑ ɑ ɑ ĊŀŝɑŭĒ÷ɑëŵŤŭŀĴ÷ŝŤȞ ȨɑǜǓ˔ǣƱƮǙǣǑǜˏǑǎˏljLjǠljDŽˤǦǖǢǦǜDŽƱƮǙǣǑǝǙƱǨǒDžˑǠǖ˳ƫƮ˔ǣǠǒ˳ˑǥǜǑǠɑ ǥƴˑljɑƫǣǓǜƱnjǖˢDžǐˏǃǁ˜ɑ Bm ɑɑ ˜ ˏ ˑ ˑ ɑ Ǩǝ˔ƫˏNJǖ˳ƫƮ˔ǣǨljƴˑǙƱƫǣǓǦǎǓˑǓǢNJǣDŽƬǠƱǩǙǓǜɑ ŀƍėñȷǭǵɑǑƮǙǣǑǓ˱ljǦǓƱǥNjˠljDžlj ˏ ˤ ˔ ɑ ŵėīñɑċŀŀñɑŝ÷īÏŭėŀĶŤĒėŚɑÏĶñɑÏīƎÏƔŤɑŤĒŀƎɑëŀĶë÷ŝĶɑĊŀŝɑëŵŤŭŀĴ÷ŝŤȟɑŤŵëĒɑÏŤɑŤ÷ĶñėĶċɑ Bm ɑ ɑ ɑ ŚŝŀñŵëŭŤɑŭŀɑëŵŤŭŀĴ÷ŝŤɑñŵŝėĶċɑŭĒ÷ɑ ŀƍėñȷǭǵɑŚÏĶñ÷Ĵėëȟɑ÷ŭëȞ NjƲƲˏǒLJ˒ƮǙǓNjǓˏNJNjǓ˱Ʊ ː ˤ :ÏëŭŀŝŤɑĊŀŝɑGĴŚŝŀƍ÷Ĵ÷Ķŭ Ʈ˱ǃǐǣǎǦǖǢƮǙǣǑǥǎˤǒƱǎǠƬǠƱǜˢljƮ˔ǣ ñ÷ŜŵÏŭ÷ɑ‰ŵÏīėŭƔɑÏĶñɑ‰ŵÏĶŭėŭƔɑŀĊɑ‡ŝŀñŵëŭ ȨɑNjƹǝǣǥǓǠƱDžǙǥǓˑƱNjƽˢƫˢǓˢǒǣɑȯ ÏŭÏīƔŤŭȰɑǨljǜǣǒƫǣǓnjǖˢDžɑ: ɑǒˏƱƮƱǥNjˠljNjǓǢǥDŽ˟ljǜǣƮƹLJLJǣǨǝǥƫˢDŽɑ ː ˨˒ ˏ ˪ ˏ ˤ ˒ ˪ ˔ ɑƮǙǣǑǩǑˑǥǎˤǒƱǎǠƬǠƱǜljƮ˔ǣǨljNJǣƱƴˑǙƱɑ ˢ ɑ ›Ē÷ɑėŤŤŵ÷ɑŀĊɑ ÏŭÏīƔŤŭɑėĶɑŭĒ÷ɑ: ɑŚŝŀñŵëŭėŀĶɑīėĶ÷ɑėŤɑŤŭėīīɑÏĶɑėĴŚŀŝŭÏĶŭɑŚŝŀêī÷ĴɑŭĒÏŭɑëÏŵŤ÷Ťɑ ɑ ɑ ėĶŤŵĊƢëė÷ĶëƔɑŀĊɑŤŀĴ÷ɑŚŝŀñŵëŭŤɑėĶɑŭĒ÷ɑŝÏĶċ÷Ȟ Ȩɑ ǠǒˑǣƱǩǓƫDŽˤɑɑNJǓˢǛLJɏɑɑǩDŽ˔ǥǓˑƱǦƫNjƹǝǣDŽˏƱƫǖˑǣǙɑǧDŽǒNjǓ˦ƫǛǣnjǥƴˤ˒ǒǙƴǣƹɑǓǙǑdž˦ƱƲˏDŽǝǣǥLJƮǧljǧǖǒˤǨǝǑLJLJljǜǑˏǒɑ ˟ ˏ ˔ ː ˳ ˔ ˑ ˤ ˒ ˏ ɑǑǣƫƬ˦ljɑǥǎǠǨƴ˔ǨljƫǣǓNjǓˏNJNjǓ˱ƱƮǃǐǣǎǦǖǢƮǙǣǑǥǜdžˤǒǓƬǠƱƫǓǢNJǙljƫǣǓnjǖˢDžǨljǧǓƱƱǣljǨǝ˔DŽǒˢ˒ƱƬ˦lj ˕ ˨˒ ˱ ˤ ˕ ɑ BŀƎ÷ƍ÷ŝȟɑ;; ɑĒÏŤɑŝŵŤĒ÷ñɑŭŀɑŝ÷Ťŀīƍ÷ɑŭĒ÷ɑŚŝŀêī÷ĴɑêƔɑëŀĶŤŵīŭėĶċɑ÷ƓŚ÷ŝŭŤȟɑÏĶñɑŚŝŀƍėñėĶċɑ ɑ ɑ Ĵŀñ÷ŝĶɑŭ÷ëĒĶŀīŀċƔɑŭŀɑėĴŚŝŀƍ÷ɑŭĒ÷ɑŜŵÏīėŭƔɑÏĶñɑŤŭÏêėīėŭƔɑŀĊɑ;; ɄŤɑŚŝŀñŵëŭėŀĶɑŚŝŀë÷ŤŤȞ ìĆĚÜîĊĚǰÝćÖñúÖćøðøąđöîÙüćöóċÜóĂĔÝ×ćÜêšîǰïøĉþĆìĄǰĕéÝĆéìĞć ĉ š š ēÙøÜÖćøóĆçîćÖćøÿÜÿĉîÙćǰđóČęĂðøĆïðøÜÖćøéĞćđîĉîÜćîóøšĂöìĚÜ Š š č Ć ÿøćÜđÿøĉöÙüćöÿöóĆîíĂĆîéøŠüöÖĆïúĎÖÙć š Ć Ť Ċ š \"TǰBǰSFTVMUǰPGǰUIFǰTBUJTGBDUJPOǰBTTFTTNFOU ǰ(($ǰIBTǰ EFWFMPQFEǰBǰQSPKFDUǰUPǰJNQSPWFǰUIFǰEFMJWFSZǰPGǰHPPETǰJOǰ PSEFSǰUPǰJNQSPWFǰPQFSBUJPOTǰBOEǰCVJMEǰHPPEǰSFMBUJPOTIJQTǰ XJUIǰJUTǰDVTUPNFST ǧƮǓƱƫǣǓǎǂljǣƫǣǓǜˑƱǜˢljƮ˔ǣ ˏ Product Delivery Improvement Project ïøþìĄǰøŠüööČĂÖĆïÙĎÙćĔîÖćøĒÖðŦâĀćÖćøÿÜÿĉîÙćĕð÷ĆÜúĎÖÙćǰ ĉ Ć Š š š Š š š ĕöŠêøÜđüúćǰđîČęĂÜÝćÖÿëćîÖćøèŤÖćøĒóøøąïćé×ĂÜēøÙĕüøĆÿǰ Š ēÙüĉéǰ ǰñŠćîÖćøðøċÖþćǰĀćøČĂǰðøĆïðøčÜüíĊÖćøéĞćđîĉîÖćøǰøüöìĆĚÜ ĉ üćÜĒñîÖćø×îÿŠÜÿĉîÙćĔĀšêøÜêćöđüúćìęÖĞćĀîéǰēé÷đóĉęöÝĞćîüî š Ċ ÿĉîÙćêŠĂđìĊ÷üÖćø×îÿŠÜǰÝćÖǰ ǰêĆîêŠĂđìĊ÷üǰđðŨîǰ ǰêĆîêŠĂđìĊ÷üǰǰ š ę ę ę ìĞćĔĀúĎÖÙćĕéÿĉîÙćĕéšđøĘü×ċĚîǰĒúąïøĉþĆìĄǰÿćöćøëđóĉęö÷Ăé×ć÷ǰ š š š š ǰ óøšĂöìÜúéÝĞćîüîđìĊ÷üÖćø×îÿŠÜǰúéÙŠćĔßÝŠć÷ĔîÖćøéĞćđîĉîÖćøǰ Ć Ě ę š ǰ ĒúąúéÖćøðúŠĂ÷ÖćàđøČĂîÖøąÝÖĔî×ĆĚîêĂîÖćø×îÿŠÜÿĉîÙć Ţ š (($ǰDPPQFSBUFTǰXJUIǰQBSUOFSTǰUPǰTPMWFǰUIFǰQSPCMFNǰPGǰ MBUFǰEFMJWFSZǰEVFǰUPǰUIFǰ$07*% ǰQBOEFNJDǰUISPVHIǰ DPOTVMUBUJPO ǰEJTDVTTJPO ǰJNQSPWFNFOUǰPGǰUIFǰPQFSBUJPOǰ NFUIPE ǰBOEǰUJNFMZǰEFMJWFSZǰQMBOTǰCZǰJODSFBTJOHǰUIFǰ WPMVNFǰPGǰQSPEVDUTǰQFSǰUSBOTQPSUǰUSJQǰGSPNǰ ǰUPOTǰQFSǰ USJQǰUPǰ ǰUPOTǰQFSǰUSJQ ǰBMMPXJOHǰDVTUPNFSTǰUPǰHFUǰQSPEVDUTǰ GBTUFS ǰ.FBOXIJMF ǰ(($ǰDBOǰJODSFBTFǰTBMFTǰWPMVNFǰXIJMFǰ SFEVDJOHǰUIFǰOVNCFSǰPGǰUSBOTQPSUǰUSJQT ǰPQFSBUJOHǰDPTUT ǰ BOEǰHSFFOIPVTFǰHBTǰFNJTTJPOTǰJOǰUIFǰTIJQQJOHǰQSPDFTT

115 njǖǖˏǎLj˜ǦǖǢNjǓǢǧǒƴlj˜LJ˒ǩDŽ˔ǓNJƲǣƫƫǣǓDŽ˪ǣǥljljǧƮǓƱƫǣǓ ˤ ˏ ˢ Š÷ŤŵīŭŤɑÏĶñɑ ÷Ķ÷ƢŭŤɑĊŝŀĴɑŭĒ÷ɑGĴŚī÷Ĵ÷ĶŭÏŭėŀĶɑŀĊɑŭĒ÷ɑ‡ŝŀĥ÷ëŭɑ ǖDŽƮˑǣǨƴ˔ƲǣǒǨljƫǣǓƬljǜƱɑ ˑ ˑ ǵǬǮȟǬǬǬɑ NJǣLJ Reduce transportation costs by 902,000 THB ǖDŽƫǣǓNjǖˑǠǒƫ˗ǣƵǥǓ˨ǠljƫǓǢƲƫɑ ǭȞdzDzɑ DžˏljƮǣǓ˜NJǠljǩDŽǠǠƫǩƵDŽ˜ǥLJˤǒNJǥLJˑǣ Reduce greenhouse gas emissions êƔɑǭȞdzDzɑŭŀĶŤɑŀĊɑ m ɑ÷ŜŵėƍÏī÷ĶŭȞ 2 m Ǯ m Ǯ njǖƮǙǣǑǎ˦ƱǎǠǨƲɑǦǖǢƮǙǣǑnj˳ƫǎljƬǠƱǖ˳ƫƮ˔ǣǧDŽǒǓǙǑ ˏ Customer Satisfaction and Overall Customer Engagement ƮǙǣǑǎƱǎǠǨƲǥƳǖˤ˒ǒɑȯǓ˔ǠǒǖǢȰ ˦ Average satisfaction (Percent) ƮǙǣǑnj˳ƫǎljƬǠƱǖ˳ƫƮ˔ǣǥƳǖ˒ǒɑȯǓ˔ǠǒǖǢȰ ˏ ˤ Average customer engagement (Percent) Nj˥ɑǮDZDzǭ 2018 Nj˥ɑǮDZDzǮ 2019 Nj˥ɑǮDZDzǯ 2020 Nj˥ɑǮDZDzǰ ǮǬǮǭ ǥNj˖ǣǝǑǣǒɑNjɑǮDZDzǰ ˥ Target of 2021 ǵǰ dzȞǵ 91 DzȞǴ 91 DzȞǵ ǵǮ 92 dzȞǯ ɰɑDzȞǵ

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 116 ƫǣǓNJǓˢǝǣǓƲˏDŽƫǣǓljǙˏDžƫǓǓǑ Innovation Management njǖƫǣǓDŽǣǥljˢljƱǣljLJ˒ǜ˪ǣƮˏƹNjɑǮDZDzǰ ˪ ˤ ˥ Key performance in 2021 ǥNj˖ǣǝǑǣǒ Goals ǖƱLJljDŽǣljƫǣǓǙƲǒǦǖǢǎǂljǣ ˱ ˔ ˢ ˏ ˏ ǥNjˠljƲǣljǙljɑ ˪ ǭǯȞdzɑǖ˔ǣljNJǣLJ GĶƍ÷ŤŭɑėĶɑŝ÷Ť÷ÏŝëĒɑÏĶñɑñ÷ƍ÷īŀŚĴ÷Ķŭɑ ȯŠʔ\"ȰɑÏĴŀŵĶŭėĶċɑŭŀɑǭǯȞdzɑɑĴėīīėŀĶɑ›B ɑ ǧƮǓƱƫǣǓljǙˏDžƫǓǓǑǦNJNJǥNjˣDŽɑ ǯɑǧƮǓƱƫǣǓ mŚ÷ĶɑGĶĶŀƍÏŭėŀĶɑ‡ŝŀĥ÷ëŭŤ ŭŀŭÏīėĶċɑÏŭɑǯɑ‡ŝŀĥ÷ëŭŤ Ǒ˳ǖƮˑǣƫǣǓǖƱLJ˱ljDŽ˔ǣljǙˢƲˏǒǦǖǢɑ ǎˏǂljǣljǙˏDžƫǓǓǑƮDŽǥNjˠljɑ ˢ ǰǰȞǮɑǖ˔ǣljNJǣLJ ɑǨljNj˥ɑǮDZDzǰ GĶƍ÷ŤŭĴ÷ĶŭɑėĶɑŠʔ\" ÏĶñɑėĶĶŀƍÏŭėŀĶɑÏĴŀŵĶŭ÷ñ ɑŭŀɑǰǰȞǮɑɑĴėīīėŀĶɑ›B ɑėĶɑǮǬǮǭɑ ǙǣƱǦnjljǧƮǓƱƫǣǓƮǙǣǑǓǙǑǑ˨Ǡɑ ˑ ǜǓ˔ǣƱljǙˏDžƫǓǓǑɑȯmŚ÷ĶɑGĶĶŀƍÏŭėŀĶȰɑ ǨljǓǢǒǢǜˏ˕ljǧDŽǒǧƮǓƱƫǣǓǨǝǑƮDŽǥNjˠljɑ ˑ ˢ Ǔ˔ǠǒǖǢɑǭǬǬ ɑƬǠƱǧƮǓƱƫǣǓLJˏ˕ƱǝǑDŽ ‡īÏĶɑŤĒŀŝŭȷŭ÷ŝĴɑŀŚ÷ĶɑėĶĶŀƍÏŭėŀĶɑ ëŀŀŚ÷ŝÏŭėŀĶɑŚŝŀĥ÷ëŭŤȟɑƎėŭĒɑĶ÷ƎɑŚŝŀĥ÷ëŭŤɑ ŝ÷Śŝ÷Ť÷ĶŭėĶċɑǭǬǬʁɑŀĊɑŭĒ÷ɑŭŀŭÏīɑŚŝŀĥ÷ëŭŤȞ

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Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 124 ǧƮǓƱƫǣǓǖDŽƫǣǓǨƴǎǖˏƱƱǣljǩǠlj˕ǣǨljƫǓǢNJǙljƫǣǓLJǣǥǑLJˢǖǥǠǜǥLJǠǓ˜ɑȯ ǭǬǬȰɑǨǝ˔NJǓǜ˱LJLj˝ ˔ ˪ ˪ ˢ ˢ B100 Steam Saving Project %VFǰUPǰUIFǰ$PWJE ǰQBOEFNJD ǰUIFǰEFNBOEǰGPSǰNFUIZMǰ FTUFSǰJTǰSFEVDFE ǰ5IFSFGPSF ǰ(($ǰIBTǰBEKVTUFEǰUIFǰPQFSBUJPOǰ QSPDFTTǰBDDPSEJOHMZǰUPǰSFEVDFǰUIFǰTUFBNǰBOEǰFMFDUSJDJUZǰ DPOTVNQUJPOǰJOǰUIFǰNFUIZMǰFTUFSǰ # ǰQVSJųDBUJPOǰ QSPDFTT ǰ\"TǰBǰSFTVMU ǰ(($ǰDBOǰSFEVDFǰUIFǰDPOTVNQUJPOǰPGǰ IJHI QSFTTVSFǰTUFBNǰCZǰ ǰUPOTǰQFSǰIPVSǰBOEǰSFEVDFǰUIFǰ VTFǰPGǰFMFDUSJDJUZǰCZǰ ǰLJMPXBUU IPVST ÝćÖÿëćîÖćøèŤēÙüĉé ǰìĊÿŠÜñúìĞćĔĀÙüćöêšĂÜÖćøĔßšđöìĉúđĂÿđìĂø ę š Ť úéúÜǰìćÜïøĉþĆìĄǰÝċÜĕéöĊÖćøðøĆïðøčÜ×ĆĚîêĂîÖćøđéĉîđÙøęĂÜÝĆÖø š Č ĔĀšđĀöćąÿöǰ ēé÷ÿćöćøëúéÖćøĔßóúĆÜÜćîĕĂîĞĚćĒúąĕôôćǰ š Ŝ ĔîÖøąïüîÖćøìĞćđöìĉúđĂÿđìĂøŤǰ # ǰĔĀšïøĉÿčìíĉĝúÜĕéšǰÿŠÜñúĔĀ š ïøĉþĆìĄǰÿćöćøëúéÖćøĔßðøöćèĕĂîĞĚćĒøÜéĆîÿĎÜúÜĕéšǰ ǰêĆîǰ š ĉ êŠĂßĆüēöÜǰĒúąúéÖćøĔßšĕôôćúÜĕéšǰ ǰÖĉēúüĆêêŤǰ ǰßĆüēöÜ ę Ŝ ę ǖDŽNjǓˢǑǣǃƫǣǓNjǖˑǠǒƫ˗ǣƵǥǓ˨ǠljƫǓǢƲƫɑ ǭȟǮǮǯȞdzǮɑDžˏljƮǣǓ˜NJǠljǩDŽǠǠƫǩƵDŽɑ ˜ ǥLJˤǒNJǥLJˑǣDžˑǠNj ˥ ;ŝ÷÷ĶĒŀŵŤ÷ɑ;ÏŤɑ(ĴėŤŤėŀĶŤɑŠ÷ñŵëŭėŀĶ ǭȟǮǮǯȞdzǮɑŭŀĶŤɑ m ɑ÷ŜŵėƍÏī÷ĶŭɑŚ÷ŝɑƔ÷Ïŝ Ǯ ǖDŽƫǣǓǨƴǎǖˏƱƱǣlj ˔ ǵdzǵȟDZdzǬɑƫˢǧǖǙˏDžDž˜ȷƴˏǙǧǑƱDžˑǠNjɑ ˒ ˥ (Ķ÷ŝċƔɑ ŀĶŤŵĴŚŭėŀĶɑŠ÷ñŵëŭėŀĶ ǵdzǵȟDZdzǬɑĨ»ĒɑŚ÷ŝɑƔ÷Ïŝ ǖDŽƮˑǣǨƴƲˑǣǒ ˔ ǭȞdzǰɑǖ˔ǣljNJǣLJDžˑǠNj ˥ ŀŤŭɑ‘ÏƍėĶċ ǭȞdzǰɑĴėīīėŀĶɑ›B ɑŚ÷ŝɑƔ÷Ïŝ njǖƫǣǓDŽǣǥljˢljƱǣljDŽ˔ǣljljǙˏDžƫǓǓǑ ˪ Innovation Performance CO 2 5.1 20.35 16.6 13.7 Ǒ˳ǖƮˑǣƫǣǓǖƱLJ˱lj DŽ˔ǣljǙˢƲˏǒǦǖǢljǙˏDžƫǓǓǑ (R&D Spending) ǥNj˖ǣǝǑǣǒɑǮDZDzǰ ›Ïŝċ÷ŭɑŀĊɑǮǬǮǭ 44.2 GĶƍ÷ŤŭĴ÷ĶŭɑėĶɑŠ÷Ť÷ÏŝëĒ ÏĶñɑGĶĶŀƍÏŭėŀĶɑȯŠʔ\"ɑ‘Ś÷ĶñėĶċȰ ǮDZDzǭ ǮǬǭǴ ǮDZDzǮ ǮǬǭǵ ǮDZDzǯ ǮǬǮǬ ǮDZDzǰ ǮǬǮǭ ǖ˔ǣljNJǣLJɑȫɑbėīīėŀĶɑ›B

125 0.031 0.155 0.091 0.066 ǜDŽǜǙljƫǣǓǖƱLJ˱lj ˏ ˑ DŽ˔ǣljljǙˏDžƫǓǓǑ ǥLJˤǒNJƫNJǓǣǒǩDŽ ˏ ˔ ƲǣƫƫǣǓƬǣǒnjǖˢDžǐˏǃǁ ˜ ƬǠƱNJǓˢǛLJɏɑ ˏ ǥNj˖ǣǝǑǣǒɑǮDZDzǰ ›Ïŝċ÷ŭɑŀĊɑǮǬǮǭ 0.222 Šʔ\"ɑ‘Ś÷ĶñėĶċɑÏŤ Ś÷ŝë÷ĶŭÏċ÷ɑŀĊɑŤÏī÷Ť ǮDZDzǭ ǮǬǭǴ ǮDZDzǮ ǮǬǭǵ ǮDZDzǯ ǮǬǮǬ ǮDZDzǰ ǮǬǮǭ Ǔ˔ǠǒǖǢɑȫɑ‡÷ŝë÷ĶŭÏċ÷ 2 2.03 2 2 Ʋ˪ǣljǙljǎljˏƫƱǣlj DŽ˔ǣljǙˢƲˏǒǦǖǢǎǂljǣ ˏ ǥNj˖ǣǝǑǣǒɑǮDZDzǰ ›Ïŝċ÷ŭɑŀĊɑǮǬǮǭ 2 Šʔ\"ɑ(ĴŚīŀƔ÷÷Ťɑ ǮDZDzǭ ǮǬǭǴ ǮDZDzǮ ǮǬǭǵ ǮDZDzǯ ǮǬǮǬ ǮDZDzǰ ǮǬǮǭ Ʈljɑȫɑ‡÷ŝŤŀĶ

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 126 njǖˢDžǐˏǃǁ˜LJ˒ǒˏ˒Ʊǒ˨lj ˤ Sustainable Products njǖƫǣǓDŽǣǥljˢljƱǣljLJ˒ǜ˪ǣƮˏƹNjɑǮDZDzǰ ˪ ˤ ˥ Key performance in 2021 ǥNj˖ǣǝǑǣǒ Goals Ǔ˔ǠǒǖǢɑǭǬǬ njǖˢDžǐˏǃǁ˜ƬǠƱǧǓƱƱǣljǥǑLJˢǖǥǠǜǥLJǠǓ˜ǦǝˑƱLJˤ˒ɑǭɑ ǩDŽǓˏNJƫǣǓǓǠƱǓˏNJƮǣǓ˜NJǠljǏ˱DžǎǓ˕ljLJ˜ƬǠƱnjǖDžǐǃǁ˜ɑ ˔ ˢ ˢ ˏ ȯ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑ‡ŝŀñŵëŭȠɑ :‡ȰɑǨljNj˥ɑǮDZDzǰɑ ǭǬǬɑŚ÷ŝë÷ĶŭɑŀĊɑb÷ŭĒƔīɑ(Ťŭ÷ŝɑ:ÏëŭŀŝƔɑǭɑŚŝŀñŵëŭŤɑ Ïŝ÷ɑë÷ŝŭėƢ÷ñɑ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑ‡ŝŀñŵëŭŤ ȯ :‡ȰɑėĶɑǮǬǮǭ LJ˱ƫnjǖˢDžǐˏǃǁ ˜ ƬǠƱǧǓƱƱǣljǥǑLJˢǖǥǠǜǥLJǠǓ˜ǦǝˑƱLJˤ˒ɑǭ ǩDŽǓˏNJƫǣǓǓǠƱǓˏNJƮǣǓ˜NJǠljǏ˱DžǎǓ˕ljLJ˜ƬǠƱnjǖDžǐǃǁ˜ɑ ˔ ˢ ˢ ˏ ȯ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑ‡ŝŀñŵëŭȠɑ :‡ȰɑǨljNj˥ɑǮDZDzǰ īīɑŚŝŀñŵëŭŤɑŀĊɑb÷ŭĒƔīɑ(Ťŭ÷ŝɑ:ÏëŭŀŝƔɑǭɑ Ïŝ÷ɑë÷ŝŭėƢ÷ñɑ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑ‡ŝŀñŵëŭŤ ȯ :‡ȰɑėĶɑǮǬǮǭ njǖˢDžǐˏǃǁ˜ƬǠƱǧǓƱƱǣljǥǑLJˢǖǥǠǜǥLJǠǓ˜ǦǝˑƱLJˤ˒ɑǭ ǩDŽǓˏNJƫǣǓǓǠƱǓˏNJƳǖǣƫǖDŽƮǣǓ˜NJǠljǏ˱DžǎǓ˕ljLJ˜ǝǓ˨ǠƳǖǣƫ ˔ ˢ ǖDŽǧǖƫǓ˔Ǡljɑȯ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑŠ÷ñŵëŭėŀĶȠɑ :ŠȰɑ Ǔ˔ǠǒǖǢɑDZǬɑǨljNjɑǮDZDzǰ ˥ b÷ŭĒƔīɑ(Ťŭ÷ŝɑ:ÏëŭŀŝƔɑǭɄŤɑŚŝŀñŵëŭŤɑÏŝ÷ɑë÷ŝŭėƢ÷ñɑ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑŠ÷ñŵëŭėŀĶɑȯ :ŠȰɑīÏê÷ī DZǬɑŚ÷ŝë÷ĶŭɑėĶɑǮǬǮǭ Ǔ˔ǠǒǖǢɑɑDZǬ njǖˢDžǐˏǃǁ˜ƬǠƱǧǓƱƱǣljǥǑLJˢǖǥǠǜǥLJǠǓ˜ǦǝˑƱLJˤ˒ɑǭɑɑǩDŽǓˏNJƫǣǓ ˔ ǓǠƱǓˏNJƳǖǣƫǖDŽƮǣǓ˜NJǠljǏ˱DžǎǓ˕ljLJ˜ǝǓ˨ǠƳǖǣƫǖDŽǧǖƫǓ˔Ǡljɑ ˢ ȯ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑŠ÷ñŵëŭėŀĶȠɑ :ŠȰɑɑǨljNj˥ɑǮDZDzǰ DZǬɑŚ÷ŝë÷ĶŭɑŀĊɑb÷ŭĒƔīɑ(Ťŭ÷ŝɑ:ÏëŭŀŝƔɑǭɑɑŚŝŀñŵëŭŤɑÏŝ÷ɑ ë÷ŝŭėƢ÷ñɑ ÏŝêŀĶɑ:ŀŀŭŚŝėĶŭɑŠ÷ñŵëŭėŀĶ ȯ :ŠȰɑīÏê÷īɑėĶɑǮǬǮǭ

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Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 128 NJǓˢǛLJɏɑDŽǣǥljˢljǧƮǓƱƫǣǓǖƱLJ˱ljǨljnjǖˢDžǐˏǃǁDžˑǠǒǠDŽǜǣǝǓˏNJLj˱ǓƫƲLJ˒ǨƴNjǣǖ˜Ǒlj˪˕ǣǑljǥNjˠljǙˏDždžDŽˢNJǜNjǖǣǒlj˪˕ǣɑ ˏ ˪ ˜ ˪ ˢ ˤ ˔ ˏ ˱ ˳ˑ LJˤǑǑ˳ǖƮˑǣǥǎˢ˒ǑɑȯBėċĒɑºÏīŵ÷ɑ\"ŀƎĶŤŭŝ÷ÏĴɑ‡ŝŀñŵëŭŤȰɑǠǣLJˢɑnjǖˢDžǐˏǃǁLJǣƮǙǣǑǜǢǠǣDŽǨljƮǓǙǥǓ˨Ǡljɑ ˒ ˤ ˜ ˪ ˏ ǦǖǢnjǖˢDžǐˏǃǁ˜ǥǎ˨˒Ǡǜ˱ƬǐǣǎǦǖǢǜ˱ƬǠljǣǑˏǒǜǙljNJ˱ƮƮǖɑ ȯBŀĴ÷ɑ Ïŝ÷ɑ ÏĶñɑ ‡÷ŝŤŀĶÏīɑ Ïŝ÷Ȱɑ ˑ ɑ ǠǣǝǣǓɑȯ:ŀŀñȰɑǦǖǢǧǐƴljǥǐǜƴɑȯdŵŭŝÏë÷ŵŭėëÏīŤȰɑ ˏ ƫǖǒ˱LJLj˜ƫǣǓǥDžˢNJǧDžǨljLjǓƫƲnjǖˢDžǐˏǃǁ˜ǥǎ˒Ǡǜˢ˒ƱǦǙDŽǖ˔ǠǑɑ ˱ ˢ ˨ Growth Portfolio for Green Products ljǠƫƲǣƫljˤ˕ɑNJǓˢǛLJɏɑǒˏƱǑƱǥlj˔ljǧƮǓƱƫǣǓǖƱLJ˱ljǨljLj˱ǓƫƲǥƫˤ˒ǒǙƫˏNJnjǖˢDžǐˏǃǁ˜ǥƮǑƴǙǐǣǎǦǖǢǎǖǣǜDžˢƫƴǙǐǣǎƵƱǥNjˠljƫǣǓDžˑǠǒǠDŽƲǣƫƫǣǓǎǂljǣ ˏ ˱ˑ ˢ ˤ ˤ ˤ ˦ ˒ ˏ ǧƮǓƱƫǣǓɑ ėŀëŀĴŚī÷ƓɑLJˤ˒ǨƴǠǠǒǥNjˠljǙˏDždžDŽˢNJɑƵ˦˒ƱNjƲƲNJˏljǠǒǨljǓǢǝǙˑǣƱƫǣǓǎƲǣǓǃǣǧƮǓƱƫǣǓǓǢǒǢLJˤ˒ɑǮɑLJˤƲǢǓǠƱǓˏNJǧƮǓƱƫǣǓǎǖǣǜDžˢƫƴǙǐǣǎɑ‡Y ɑ ˔ ˔ ˱ ː ˱ ˳ˑ ˢ ˒ ˤ ǦǖǢǥƮǑƴǙǐǣǎɑ ėŀɑ‘ŵëëėĶėëɑ ëėñɑƵ˦ƱǥNjˠljǙˏDždžDŽˢNJǜǣǝǓˏNJǎǖǣǜDžˢƫƴǙǐǣǎɑ‡ ‘ɑǓǙǑƫˏNJǎljLjǑˢDžǓLJǣƱLjǓƫƲ ˤ ˤ ˒ ˱ ˪ ˤ ˑ ˏ ˱ ˢ ǠˤƫLJˏ˕ƱNJǓˢǛLJɏɑǒˏƱǑƱǚƫǛǣƮǙǣǑǥNjˠljǩNjǩDŽɑǦǖǢƫǣǓǥƴ˨˒ǠǑǧǒƱƫǣǓDŽǣǥljˢljLj˱ǓƫƲƫˏNJNJǓˢǛLJǨljƫǖǑɑ; ɑƮǙNJƮƫˏNJƫǣǓǝǣǧǠƫǣǜǨljƫǣǓǖƱLJ˱ljǨljLj˱ǓƫƲɑ ˏ ˱ˑ ˦ ˔ ˪ ˢ ˏ ˱ˑ ˳ˑ ˢ LJˤǑǚˏƫǒǐǣǎɑǦǖǢǑˤƫǣǓDŽǣǥljˢljLj˱ǓƫƲLJ˒ǜǠDŽƮǖ˔ǠƱƫˏNJǦnjljƫǣǓǥDžˢNJǧDžLJǣƱLjǓƫƲƬǠƱNJǓˢǛLJɏɑǥǎ˨˒ǠǥǜǓˢǑǜǓ˔ǣƱǚˏƫǒǐǣǎǨljƫǣǓǦƬˑƱƬˏljLJǣƱLjǓƫƲǓǙǑƫˏlj ˒ ˤ ˪ ˢ ˤ ˱ ˢ ˏ ˱ ˢ ˑ ǨljɑǰɑDŽǣljɑƮ˨ǠɑǭȰɑDŽ˔ǣljǥLJƮǧljǧǖǒˤƫǣǓnjǖˢDžɑȯ›÷ëĒĶŀīŀċƔɑ‘ƔĶ÷ŝċƔȰɑǮȰɑDŽ˔ǣljƫǣǓƲDŽǜǓǓǦǖǢǎǂljǣDžǖǣDŽɑȯbÏŝĨ÷ŭɑ‘ƔĶ÷ŝċƔȰɑǯȰɑDŽǣljƫǣǓdžˑǣǒLJǠDŽ ˔ ˏ ˏ ˔ ǠƱƮ˜ƮǙǣǑǓDžˑǣƱɑɎɑǥƫˤ˒ǒǙƫˏNJǠ˱DžǜǣǝƫǓǓǑɑȯWĶŀƎī÷ñċ÷ɑ›ŝÏĶŤĊ÷ŝȰɑǦǖǢɑǰȰɑDŽ˔ǣljƫǣǓNJ˳ǓǃǣƫǣǓƫǣǓnjǖˢDžɑȯ‡ŝŀñŵëŭėŀĶɑGĶŭ÷ċŝÏŭėŀĶȰ ˳˔ ;; ɑŀŚ÷ŝÏŭ÷ŤɑÏɑŚŝŀĥ÷ëŭɑŭŀɑėĶƍ÷ŤŭɑėĶɑĊŵŝŭĒ÷ŝɑŚŝŀñŵëŭŤɑĊŀŝɑêŵŤėĶ÷ŤŤ÷ŤɑŭĒÏŭɑŵŤ÷ɑŚÏīĴɑŀėīɑÏŤɑŝÏƎɑĴÏŭ÷ŝėÏīŤɑŭŀɑŚŝŀñŵë÷ɑĒėċĒɑƍÏīŵ÷ɑ ñŀƎĶŤŭŝ÷ÏĴɑŚŝŀñŵëŭŤȟɑŤŵëĒɑÏŤɑĒŀŵŤ÷Ēŀīñɑëī÷ÏĶėĶċɑŚŝŀñŵëŭŤȟɑĒŀĴ÷ɑÏĶñɑŚ÷ŝŤŀĶÏīɑëÏŝ÷ɑŚŝŀñŵëŭŤȟɑĊŀŀñȟɑÏĶñɑĶŵŭŝÏë÷ŵŭėëÏīŤȞ GĶɑÏññėŭėŀĶȟɑ;; ɑĊŀëŵŤ÷ŤɑŀĶɑėĶƍ÷ŤŭĴ÷ĶŭɑŚŝŀĥ÷ëŭŤɑėĶɑŭĒ÷ɑêŵŤėĶ÷ŤŤɑŀĊɑêėŀëĒ÷ĴėëÏīɑŚŝŀñŵëŭŤɑÏĶñɑêėŀŚīÏŤŭėëŤȟɑƎĒėëĒɑėŤɑÏĶɑ÷Ɠŭ÷ĶŤėŀĶɑ ŀĊɑŭĒ÷ɑñ÷ƍ÷īŀŚĴ÷ĶŭɑŀĊɑŭĒ÷ɑ ėŀëŀĴŚī÷ƓɑŚŝŀĥ÷ëŭɑŭĒÏŭɑŵŤ÷ŤɑŤŵċÏŝëÏĶ÷ɑÏŤɑŝÏƎɑĴÏŭ÷ŝėÏīȞɑGŭɑėŤɑëŵŝŝ÷ĶŭīƔɑėĶɑŭĒ÷ɑŚŝŀë÷ŤŤɑŀĊɑëŀĶŤėñ÷ŝėĶċɑ ÏɑŚĒÏŤ÷ɑŭƎŀɑŚŝŀĥ÷ëŭɑŭŀɑŤŵŚŚŀŝŭɑŭĒ÷ɑ‡Y ɑêėŀŚīÏŤŭėëŤɑŚŝŀĥ÷ëŭɑÏĶñɑŭĒ÷ɑêėŀëĒ÷ĴėëÏīɑ ėŀ‘ŵëëėĶėëɑ ëėñȟɑƎĒėëĒɑėŤɑÏɑŝÏƎɑĴÏŭ÷ŝėÏīɑĊŀŝɑ ‡ ‘ɑêėŀŚīÏŤŭėëŤȟɑŭŀċ÷ŭĒ÷ŝɑƎėŭĒɑėŭŤɑêŵŤėĶ÷ŤŤɑŚÏŝŭĶ÷ŝŤȞ :ŵŝŭĒ÷ŝĴŀŝ÷ȟɑ;; ɑėŤɑĊŀëŵŤėĶċɑŀĶɑĊ÷ÏŤėêėīėŭƔɑŤŭŵñė÷ŤɑÏĶñɑīėĶĨėĶċɑêŵŤėĶ÷ŤŤɑŀŚ÷ŝÏŭėŀĶŤɑƎėŭĒɑëŀĴŚÏĶė÷ŤɑėĶɑŭĒ÷ɑ; ɑċŝŀŵŚȟɑÏīŀĶċɑ ƎėŭĒɑƢĶñėĶċɑėĶƍ÷ŤŭĴ÷ĶŭɑŀŚŚŀŝŭŵĶėŭė÷ŤɑėĶɑŚŀŭ÷ĶŭėÏīɑêŵŤėĶ÷ŤŤ÷ŤȞɑ;; ɑŀŚ÷ŝÏŭ÷ŤɑêŵŤėĶ÷ŤŤɑėĶɑÏëëŀŝñÏĶë÷ɑƎėŭĒɑŭĒ÷ɑ ŀĴŚÏĶƔɄŤɑ êŵŤėĶ÷ŤŤɑċŝŀƎŭĒɑŚŀŝŭĊŀīėŀȟɑŭŀɑ÷ĶĒÏĶë÷ɑŭĒ÷ɑëŀĴŚ÷ŭėŭėƍ÷Ķ÷ŤŤɑėĶɑĊŀŵŝɑÏŝ÷ÏŤȠɑǭȰɑ›÷ëĒĶŀīŀċƔɑ‘ƔĶ÷ŝċƔȟɑǮȰɑbÏŝĨ÷ŭɑ‘ƔĶ÷ŝċƔȟɑǯȰɑWĶŀƎī÷ñċ÷ɑ ›ŝÏĶŤĊ÷ŝɑÏêŀŵŭɑŭĒ÷ɑGĶñŵŤŭŝƔȟɑÏĶñɑǰȰɑ‡ŝŀñŵëŭėŀĶɑGĶŭ÷ċŝÏŭėŀĶȞ ïøĉþĆìĄǰĕéšéĞćđîĉîÜćîđóČęĂêĂïÿîĂÜìĉýìćÜĒúąÖú÷čìíŤÖćøđêĉïēê ĔîíøÖĉÝñúĉêõèæđóČęĂÿÜĒüéúšĂöéĆÜÖúćü×ćÜêšîǰēé÷éĞćđîĉî č Ć Ť ĉę Š š ēÙøÜÖćøóĆçîćñúĉêõèæìĊ÷ĆęÜ÷ČîđðŨîöĉêøêŠĂÿÜĒüéúšĂöǰÙćøŤïĂîêĞęć Ć Ť ę ĉę ĒúąðúĂéõ÷êŠĂñïøĉēõÙìęĀúćÖĀúć÷ǰĂćìǰÖćøóĆçîćñúĉêõèæ Ć Ďš Ċ ĉ Ć Ť ÙćøŤïĂîêĞęćǰĒúąÖćøúÜìčîĕïēĂÙĂöđóúĘÖàŤđóČęĂóĆçîćđýøþåÖĉÝ ßüõćóǰēÙøÜÖćøóĆçîćêüìĞćúąúć÷ĔîÖúčö÷ćÛŠćĒöúÜÝćÖđöìĉúđĂÿđìĂøǰ Ċ Ć Š Ť ĒúąēÙøÜÖćøóĆçîćñúĉêõèæǰ $ ǰ \"MLZMǰ #FO[PBUFǰǰ Ć Ť ÿĞćĀøĆïñúĉêõĆèæÙüćöÜćöĒúą×ĂÜĔßšÿüîïÙÙú Ť Š č (($ǰIBTǰXPSLFEǰUPǰSFTQPOEǰUPǰUIFǰEJSFDUJPOǰBOEǰHSPXUIǰ QPSUGPMJPǰJOǰUIFǰHSFFOǰQSPEVDUTǰCVTJOFTTǰCZǰJNQMFNFOUJOHǰ QSPKFDUTǰUPǰEFWFMPQǰTVTUBJOBCMFǰQSPEVDUTǰUIBUǰBSFǰ FOWJSPONFOUBMMZǰGSJFOEMZ ǰMPXǰDBSCPO ǰBOEǰTBGFǰGPSǰWBSJPVTǰ DPOTVNFST ǰTVDIǰBTǰUIFǰEFWFMPQNFOUǰPGǰMPXǰDBSCPOǰ QSPEVDUTǰBOEǰJOWFTUJOHǰJOǰCJP DPNQMFYFTǰUPǰEFWFMPQǰ ǰ CJP FDPOPNZ ǰ5IJTǰJODMVEFTǰBǰQSPKFDUǰUPǰEFWFMPQǰTPMWFOUTǰ GPSǰUIFǰQFTUJDJEFǰHSPVQǰPGǰQSPEVDUTǰGSPNǰNFUIZMǰFTUFSTǰBOEǰ UIFǰ$ ǰ\"MLZMǰ#FO[PBUFǰQSPEVDUǰEFWFMPQNFOUǰQSPKFDUǰ GPSǰCFBVUZǰBOEǰQFSTPOBMǰDBSFǰQSPEVDUT

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131 ǧƮǓƱƫǣǓƲǣǝljˑǣǒnjǖˢDžǐˏǃǁDžǙLJǣǖǢǖǣǒǨljƫǖǑǒǣưǣǦǑǖƱƲǣƫǥǑLJˢǖǥǠǜǥLJǠǓ ˪ ˜ ˏ ˪ ˱ˑ ˑ ˜ Project to Sell Methyl Ester Pesticides Solvent Products ïøĉþĆìĄǰ×÷ć÷êúćéĕð÷ĆÜñúĉêõèæÿćøđÙöĊđóČęĂÖćøđÖþêøǰđîČęĂÜÝćÖ Ć Ť úĎÖÙćêšĂÜÖćøñúĉêõèæìĊðúĂéõ÷êŠĂđÖþêøÖøĒúąñĔßÜćîǰ š Ć Ť ę Ć Ďš š ǰ ēé÷ýċÖþćÖćøóĆçîćêüìĞćúąúć÷ĔîÖúčö÷ćÛŠćĒöúÜÝćÖđöìĉúđĂÿđìĂøǰ Ć Š Ť àċęÜđðŨîñúĉêõèæ×ĂÜïøĉþĆìĄǰēé÷êüìĞćúąúć÷éĆÜÖúćüÝąđóöǰ Ć Ť Ć Š ĉ ę ÙčèÿöïêĉÖćøúąúć÷êüǰ\"DUJWFǰ*OHSFEJFOUǰìĊęĔßšĔîÖćøÖĞćÝĆéĒöúÜǰ Ć Ć öĊÖúĉęîĕöøčîĒøÜǰđðŨîñúĉêõĆèæìĊęöćÝćÖóßǰÿćöćøë÷ŠĂ÷ÿúć÷đĂÜĕéǰ Š Ť Č š ìćÜíøøößćêǰøüöìĆĚÜúéÙüćöÖĆÜüúĔîđøČęĂÜ×ĂÜĂÙÙĊõĆ÷ǰđîČęĂÜÝćÖǰǰ ĉ Ć đöìĉúđĂÿđìĂøŤđðŨîÿćøđÙöìĊöÙüćöðúĂéõ÷ǰ ĕüĕôîšĂ÷Öüćÿćøǰ9ZMFOF ǰ Ċ ę Ċ Ć Š ēé÷ïøĉþĆìĄǰĕéšđøöÝĆéÝĞćĀîć÷ĕð÷ĆÜÖúöúĎÖÙćđÖþêøĕéšǰ ǰøć÷ǰÝĞćîüîǰ ĉę Š čŠ š ǰêĆîǰĔîðŘǰ ǰĒúąĔîðŘǰ ǰđðŨîǰ ǰøć÷ǰÝĞćîüîǰ ǰêĆî ĒúąÝąêŠĂ÷Ăé×÷ć÷åćîúĎÖÙćđóö×ċĚîĔîðŘǰ ǰēé÷êĆĚÜđðćĀöć÷ǰ š ĉę Ŝ đóĉęö÷Ăé×ć÷ñúĉêõĆèæŤđöìĉúđĂÿđìĂøŤĔĀÖĆïïøĉþĆìđðŨîǰ ǰêĆîêŠĂðŘǰ š ĀøČĂðøąöćèǰ ǰúćîïćìêŠĂð š Ř (($ǰFYQBOETǰJUTǰNBSLFUǰUPǰBHSJDVMUVSBMǰDIFNJDBMTǰQSPEVDUTǰ EVFǰUPǰDVTUPNFSǰEFNBOETǰGPSǰQSPEVDUTǰUIBUǰBSFǰTBGFǰGPSǰ GBSNFSTǰBOEǰVTFST ǰ(($ǰIBTǰTUVEJFEǰUIFǰEFWFMPQNFOUǰPGǰ TPMWFOUTǰUPǰCFǰVTFEǰJOǰUIFǰQFTUJDJEFǰHSPVQǰPGǰQSPEVDUTǰ GSPNǰNFUIZMǰFTUFST ǰXIJDIǰUIFǰ$PNQBOZǰBMSFBEZǰQSPEVDJOH ǰ 5IFǰBGPSFNFOUJPOFEǰTPMWFOUǰXJMMǰJODSFBTFǰUIFǰTPMVCJMJUZǰ QSPQFSUJFTǰPGǰBDUJWFǰJOHSFEJFOUTǰVTFEǰJOǰQFTUJDJEFT ǰǰ *UǰIBTǰBǰNJMEǰTDFOUǰBOEǰJTǰBǰQSPEVDUǰEFSJWFEǰGSPNǰQMBOUT ǰ *UǰDBOǰEFDPNQPTFǰOBUVSBMMZ ǰ\"EEJUJPOBMMZ ǰUIFSFǰJTǰMFTTǰ DPODFSOǰBCPVUǰųSFǰIB[BSETǰCFDBVTFǰNFUIZMǰFTUFSǰJTǰBǰTBGFǰ DIFNJDBMǰBOEǰJTǰMFTTǰŴBNNBCMFǰUIBOǰ9ZMFOF ǰ(($ǰIBTǰ TUBSUFEǰEJTUSJCVUJOHǰUIFǰQSPEVDUǰUPǰUXPǰBHSJDVMUVSBMǰCVZFST ǰ BNPVOUJOHǰUPǰ ǰUPOTǰJOǰ ǰ*Oǰ ǰUIFǰQSPEVDUǰ IBTǰCFFOǰTPMEǰUPǰGPVSǰCVZFST ǰBNPVOUJOHǰUPǰ ǰUPOT ǰ ǰ 5IFǰ$PNQBOZǰXJMMǰDPOUJOVFǰUPǰFYQBOEǰUIFǰDVTUPNFSǰCBTFǰ JOǰ ǰXJUIǰUIFǰHPBMǰPGǰJODSFBTJOHǰTBMFTǰPGǰNFUIZMǰFTUFSǰ QSPEVDUTǰUPǰ ǰUPOTǰQFSǰZFBSǰPSǰBQQSPYJNBUFMZǰ ǰNJMMJPOǰ 5)#ǰQFSǰZFBS



ƮǙǣǑǑƱƮƱƬǠƱƴǑƴljǦǖǢǜƱƮǑ ˏ˒ ˏ˒ ˱ ˏ People Prosperity

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 134 ƫǣǓNJǓˢǝǣǓǎljˏƫƱǣljLJˤ˒ǥNjljǥǖǚ ˠ ˢ Human Capital Development njǖƫǣǓDŽǣǥljljƱǣljLJˤ˒ǜ˪ǣƮˏƹNj˥ɑǮDZDzǰ ˪ ˢ Key Performance in 2021 ǥNj˖ǣǝǑǣǒ Goals ǓǢDŽNJƮǙǣǑnjƫǎljƬǠƱǎljˏƫƱǣlj ˏ ˳ ˏ Ǔ˔ǠǒǖǢɑǰǵɑ Employee engagement level at 49% ǓǢDŽNJƮǙǣǑnjƫǎljƬǠƱǎljˏƫƱǣlj ˏ ˳ ˏ Ǔ˔ǠǒǖǢɑDZǴ Employee engagement level at 58% Ʋ˪ǣljǙljƴ˒ǙǧǑƱƫǣǓǍ˧ƫǠNJǓǑǎljˏƫƱǣlj ˏ DZȟDzǮǴɑƴ˒ǙǧǑƱ ˏ 5,628 employee training hours ǥƱˢljǖƱLJ˱ljǨljƫǣǓǍ˧ƫǠNJǓǑǎljˏƫƱǣlj ǰɑǖ˔ǣljNJǣLJ Investment in employee training totaling 4 million THB ǥƱˢljǖƱLJ˱ljǨljƫǣǓǍ˧ƫǠNJǓǑǎljˏƫƱǣlj Dzɑǖ˔ǣljNJǣLJ Investment in employee training totaling 6 million THB ǜǓǓǝǣǎljˏƫƱǣljǦǖǢnj˳˔NJǓˢǝǣǓǥƬ˔ǣDŽǣǓƱDžǣǦǝljˑƱ ˪ ˪ LJǜǣƮˏƹǨljNJǓˢǛLJɏɑǦǖǢDžǠNJǜljǠƱDžˑǠƫǖǒLJLj˜ ˤ˒ ˪ ˏ ˱ ƫǣǓǥDžˢNJǧDžƬǠƱNJǓˢǛLJɏɑ ˏ Ǔ˔ǠǒǖǢɑǭǬǬ Recruit employees and executives to hold important positions in the company and respond to the company’s growth strategy at 100% ǜǓǓǝǣǎljˏƫƱǣljǦǖǢnjNJǓˢǝǣǓǥƬǣDŽ˪ǣǓƱDž˪ǣǦǝljˑƱ ˳ ˔ ˔ LJˤǜ˪ǣƮˏƹǨljNJǓˢǛLJɏɑǦǖǢDžǠNJǜljǠƱDžˑǠƫǖǒLJLj ˒ ˏ ˱ ˜ ƫǣǓǥDžˢNJǧDžƬǠƱNJǓˢǛLJɏɑ ˏ Ǔ˔ǠǒǖǢɑDZǬɑ Recruit employees and executives to hold important positions in the company and respond to the company’s growth strategy at 50% Ʋ˪ǣljǙljƴ˒ǙǧǑƱƫǣǓǍ˧ƫǠNJǓǑǎljˏƫƱǣlj ˏ dzȟǯDzǵɑƴ˒ǙǧǑƱ ˏ 7,369 employee training hours

135 nj˔ǑˤǜˑǙljǩDŽǜˑǙljǥǜˤǒǝǖˏƫ ˳ ˔ W÷Ɣɑ‘ŭÏĨ÷Ēŀīñ÷ŝŤ ƫǣǓDŽ˪ǣǥljljƱǣljǥǎ˒ǠDžǠNJǜljǠƱDžˑǠƮǙǣǑDž˔ǠƱƫǣǓƬǠƱnj˔ǑˤǜˑǙljǩDŽ˔ǥǜˤǒǨljNj˥ɑǮDZDzǰ ˢ ˨ ˳ ëŭėŀĶŤɑ›ÏĨ÷Ķɑŭŀɑb÷÷ŭɑŭĒ÷ɑ‘ŭÏĨ÷Ēŀīñ÷ŝŤɄɑd÷÷ñŤ ǎljˏƫƱǣljɑ Employee ȨɑƫǣǝljDŽƫǖǑLJˏƫǛǢLJƲ˪ǣǥNjˠljDžˑǠƫǣǓǥDžˢNJǧDžǨljǜǣǒǠǣƴˤǎDžǣǑǦDžˑǖǢǝljˑǙǒƱǣljɑ ȯ‘ŵëë÷ŤŤɑ ‡ŝŀƢī÷Ȱ ˪ ˱ˑ ˤ˒ \"÷ŭ÷ŝĴėĶ÷ɑ‘ŵëë÷ŤŤɑ‡ŝŀƢī÷ɑȯŤĨėīīŤɑĶ÷ë÷ŤŤÏŝƔɑĊŀŝɑëÏŝ÷÷ŝɑċŝŀƎŭĒɑÏëëŀŝñėĶċɑŭŀɑ÷ÏëĒɑñ÷ŚÏŝŭĴ÷ĶŭȰ Ȩɑ ǎˏǂljǣƮ˱ǃǐǣǎƴˤǙDžƬǠƱǎljˏƫƱǣlj ˢ GĴŚŝŀƍ÷ɑŭĒ÷ɑŜŵÏīėŭƔɑŀĊɑīėĊ÷ɑŀĊɑ÷ĴŚīŀƔ÷÷Ť ȨɑƲDŽLJǣǦnjljǎǂljǣǓǣǒNJ˱ƮƮǖ ˏ ˪ ˏ Develop individual development plans ȨɑǜˑƱǥǜǓˢǑƮǙǣǑǓ˳˔ǦǖǢǎǂljǣLJˏƫǛǢLJǥƫǒǙƬ˔ǠƱƫˏNJƫǣǓLJǣƱǣljƬǠƱǎljˏƫƱǣlj ˏ ˤ˒ ˤ˒ ˪ ‡ŝŀĴŀŭ÷ɑĨĶŀƎī÷ñċ÷ɑÏĶñɑñ÷ƍ÷īŀŚɑŚŀŭ÷ĶŭėÏīɑŝ÷īÏŭ÷ñɑŭŀɑŭĒ÷ɑƎŀŝĨɑŀĊɑ÷ĴŚīŀƔ÷÷Ť ƮǙǣǑLJ˔ǣLJǣǒ Challenges ǦljǙLJǣƱƫǣǓDŽǣǥljljƱǣlj ˪ ˢ Operating Guidelines óîÖÜćîđðîìøó÷ćÖøÿĞćÙĆâìßü÷×ïđÙúĂîïøĉþĆìĄǰĔĀÿćöćøë Ć Ũ Ć Ċę Š Ć Čę š ïøøúčđðŜćĀöć÷ìÖćĀîéĕüšǰĒúąðøąÿïÙüćöÿćđøĘÝĔîÖćøéćđîî Ċę Ğ Ğ Ğ ĉ íčøÖĉÝĔîðŦÝÝïîàÜöĊÖćøđðú÷îĒðúÜĒúąĒ׊Ü×îĂ÷êúĂéđüúćǰǰ č Ć ċę Ċę Ć Ď Š éĆÜîĆĚîÖćøóĆçîćýÖ÷õćóĒúąøÖþćóîÖÜćîìöĊÙčèõćóǰ Ć Ć Ć Ċę ĔĀóøšĂöøĆïöČĂÖĆïÖćøđðú÷îĒðúÜǰĒúąêĂïēÝì÷ŤĒñîÖú÷čìíǰ š Ċę Ť ĔîÖćøđêĉïēêìćÜíøÖĉÝĂ÷ŠćÜ÷ĆęÜ÷ČîëĂđðîÙüćöìšćìć÷ìÿćÙĆâǰ č Č Ũ Ċę Ğ ×ĂÜïøĉþìĄǰ Ć ïøĉþĆìĄǰöÜóĆçîćÙüćöøǰìĆÖþąǰĒúą×ĊéÙüćöÿćöćøë×ĂÜóîĆÖÜćî čŠ Ďš ìĆĚÜìĆÖþąđéĉöĒúąìĆÖþąĔĀöŠǰĔĀÿĂéÙúšĂÜÖĆïĒñîÖú÷čìíŤíøÖĉÝǰ š č ×ĂÜïøĉþĆìĄǰóøšĂöìĆĚÜÿîĆïÿîîÙüćöÖšćüĀîšćìćÜĂćßĊóĂ÷ŠćÜđìŠćđìĊ÷öǰ č êúĂéÝîéĒúÙüćöđðîĂ÷Š×ĂÜóîÖÜćîìĚÜøŠćÜÖć÷ĒúąÝĉêĔÝǰǰ Ď Ũ Ď Ć Ć đóČęĂøÖþćóîĆÖÜćîĔĀšđêĉïēêøŠüöÖĆïïøĉþĆìĄǰĂ÷ŠćÜ÷ĆęÜ÷ČîǰìĆĚÜîĊĚïøþĆìĄ Ć ĉ ĕéÖćĀîéÖú÷čìíŤÖćøóĆçîć×ĊéÙüćöÿćöćøëǰđóČęĂĒîüìćÜĔîÖćøïøĀćø š Ğ ĉ ÝĆéÖćøóîÖÜćîǰÙøĂïÙúčöêĆĚÜĒêŠÖćøÿøøĀćïÙúćÖøǰÖćøóĆçîć Ć č ìĆÖþąĒúąÙüćöÿćöćøë×ĂÜóîÖÜćîìčÖøąéĆïǰêúĂéÝîÖćøøĆÖþć Ć ĒúąéċÜéĎéóîÖÜćîìöĊÙüćöÿćöćøëĂ÷ŠćÜđĀöćąÿöǰđóĂ×ïđÙúĂî Ć Ċę Čę Ć Čę ïøĉþĆìĄǰĔĀšđðîĂÜÙŤÖøìöĆîÙÜĒúąđêĉïēêĂ÷ŠćÜ÷ĆęÜ÷Čî Ũ Ċę ę &NQMPZFFTǰBSFǰJNQPSUBOUǰSFTPVSDFTǰUIBUǰIFMQǰESJWFǰ ǰ UIFǰDPNQBOZǰUPǰCFǰBCMFǰUPǰBDIJFWFǰUIFǰTFUǰHPBMTǰBOEǰTVDDFFEǰ JOǰSVOOJOHǰBǰCVTJOFTTǰJOǰUPEBZĴTǰCVTJOFTTǰDMJNBUF ǰXIJDIǰ JTǰDPOTUBOUMZǰDIBOHJOHǰBOEǰIJHIMZǰDPNQFUJUJWF ǰ5IFSFGPSF ǰ JUǰJTǰJNQPSUBOUǰUPǰEFWFMPQǰUIFǰQPUFOUJBMǰBOEǰSFUBJOǰRVBMJUZǰ FNQMPZFFTǰJOǰQSFQBSBUJPOǰGPSǰDIBOHFǰBOEǰUPǰBDIJFWFǰUIFǰ TUSBUFHJDǰQMBOTǰGPSǰTVTUBJOBCMFǰCVTJOFTTǰHSPXUI ǰXIJDIǰJTǰǰ BǰNBKPSǰDIBMMFOHFǰGPSǰ(($ (($ǰGPDVTFTǰPOǰEFWFMPQJOHǰUIFǰLOPXMFEHF ǰTLJMMTǰBOEǰ DBQBCJMJUJFTǰPGǰFNQMPZFFT ǰJODMVEJOHǰFYJTUJOHǰTLJMMTǰBOEǰOFXǰ TLJMMT ǰJOǰMJOFǰXJUIǰUIFǰDPNQBOZĴTǰCVTJOFTTǰTUSBUFHZǰQMBO ǰ (($ǰBMTPǰTVQQPSUTǰFRVBMǰDBSFFSǰBEWBODFNFOUǰBOEǰǰ UBLFTǰDBSFǰPGǰUIFǰXFMM CFJOHǰPGǰFNQMPZFFT ǰCPUIǰQIZTJDBMMZǰ BOEǰNFOUBMMZ ǰUPǰFODPVSBHFǰFNQMPZFFTǰUPǰHSPXǰUPHFUIFSǰ XJUIǰUIFǰTVTUBJOBCMZ ǰ(($ǰIBTǰHVJEFMJOFTǰGPSǰTUBGGǰ NBOBHFNFOUǰDPWFSJOHǰSFDSVJUJOH ǰEFWFMPQJOHǰUIFǰTLJMMTǰ BOEǰDBQBCJMJUJFTǰPGǰFNQMPZFFTǰBUǰBMMǰMFWFMT ǰBTǰXFMMǰBTǰ SFUBJOJOHǰBOEǰBUUSBDUJOHǰUIFǰSJHIUǰUBMFOU ǰJOǰQMBDFǰUPǰESJWFǰUIFǰ DPNQBOZǰUPǰCFDPNFǰBǰTUSPOHǰBOEǰTVTUBJOBCMFǰPSHBOJ[BUJPO

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 136 NJǓˢǛLJɏɑǑƱǜǓǓǝǣǎljˏƫƱǣljLJǑˤǚˏƫǒǐǣǎǜ˳ƱnjˑǣljƴˑǠƱLJǣƱLJǝǖǣƫǝǖǣǒɑǠǣLJˢɑǥǙ˟NJǩƵDž˜ƬǠƱNJǓˢǛLJɏ ˏ ˱ˑ ˤ˒ ˤ˒ ˏ ǥǙ˟NJǩƵDž˜ǜǑˏƮǓƱǣljɑǜǠǜˏƱƮǑǠǠljǩǖlj˜ɑNJǓˢǛLJƲDŽǝǣƱǣljɑǦǖǢǧƮǓƱƫǣǓɑ(ĴŚīŀƔ÷÷ɑŠ÷Ċ÷ŝŝÏī ˨˒ ˏ ˏ GGC aims to recruit high potential employees through various channels, such as the company’s website, job websites, social media, employment agencies, and the ÷ĴŚīŀƔ÷÷ɑŝ÷Ċ÷ŝŝÏīɑŚŝŀċŝÏĴȞ NJǓˢǛLJɏɑ ǑƱǎǂljǣǎljˏƫƱǣljLJ˱ƫǓǢDŽˏNJɑ ǧDŽǒǜˑƱǥǜǓˢǑLJˏƫǛǢǦǖǢƮǙǣǑǓ˳LJǜǠDŽƮǖ˔ǠƱƫˏNJDžǣǦǝljˑƱƱǣlj ˏ ˱ˑ ˏ ˔ ˤ˒ ˪ njˑǣljƴˑǠƱLJǣƱǦǖǢǧƮǓƱƫǣǓDžˑǣƱɎɑǥǎǠǥǎˢ˒ǑNjǓǢǜLJLjˢǐǣǎǨljƫǣǓLJ˪ǣƱǣljɑǠǣLJˢɑƫǣǓǥǓˤǒljƫǣǓǜǠljnjˑǣljǓǢNJNJ ˨˒ ˢ (ȷY÷ÏŝĶėĶċɑǦǖǢǧƮǓƱƫǣǓɑǯDzǬɑ;; ɑY÷Ïñ÷ŝŤĒėŚɑ ŤŤ÷ŤŤĴ÷Ķŭ ;; ɑÏėĴŤɑŭŀɑñ÷ƍ÷īŀŚɑ÷ĴŚīŀƔ÷÷ŤɑÏŭɑÏīīɑī÷ƍ÷īŤɑêƔɑŚŝŀĴŀŭėĶċɑŤĨėīīŤɑÏĶñɑĨĶŀƎī÷ñċ÷ɑŭĒÏŭɑ corresponds to the employee’s position through various channels and projects to ėĶëŝ÷ÏŤ÷ɑƎŀŝĨɑ÷ĊƢëė÷ĶëƔȟɑŤŵëĒɑÏŤɑŭĒ÷ɑ(ȷY÷ÏŝĶėĶċɑŤƔŤŭ÷ĴɑÏĶñɑŭĒ÷ɑǯDzǬɑ;; ɑY÷Ïñ÷ŝŤĒėŚɑ ŤŤ÷ŤŤĴ÷ĶŭɑŚŝŀĥ÷ëŭȞ NJǓˢǛLJɏɑǑƱǜǓ˔ǣƱƮǙǣǑnj˳ƫǎljƬǠƱǎljˏƫƱǣljɑǥǎǠǓˏƫǛǣǦǖǢDŽ˦ƱDŽDŽǎljˏƫƱǣljLJǑˤƮǙǣǑǜǣǑǣǓdžǨǝ˔ǠǒǥDžˢNJǧDž ˏ ˱ˑ ˏ ˨˒ ˳ ˤ˒ ˳ˑ ǩNjǎǓǠǑƫˏNJǠƱƮ˜ƫǓɑ ˔ GGC aims to build employee engagement, as well as retain and attract talented ÷ĴŚīŀƔ÷÷ŤɑŭŀɑċŝŀƎɑƎėŭĒɑŭĒ÷ɑŀŝċÏĶėƝÏŭėŀĶȞ ƫǖǒLJLj˜ƫǣǓǎˏǂljǣƬˤDŽƮǙǣǑǜǣǑǣǓdž ˱ Human Capital Development Strategy ïøĉþĆìĄǰÝĆéìćēÙøÜÖćøÜćîìÿĂéÙúšĂÜÖĆïÖú÷čìíŤÖćøóĆçîć×ĊéÙüćö Ğ Ċę ÿćöćøë×ĂÜóîÖÜćîǰēé÷ĔîðŘǰ ǰïøĉþĆìĄǰöÜđîîÖćøéćđîî Ć čŠ š Ğ ĉ ēÙøÜÖćøéšćîÖćøóĆçîćóîÖÜćîǰĒúąēÙøÜÖćøÿŠÜđÿøĉöÙčèõćóßĊüĉêìéĊ Ć Ċę ĔĀšÖĆïóîĆÖÜćî (($ǰIBTǰQSFQBSFEǰXPSLǰQSPKFDUTǰJOǰMJOFǰXJUIǰJUTǰIVNBOǰ DBQJUBMǰEFWFMPQNFOUǰTUSBUFHZ ǰ*Oǰ ǰ(($ǰGPDVTFEǰPOǰ JNQMFNFOUJOHǰFNQMPZFFǰEFWFMPQNFOUǰQSPKFDUTǰBOEǰ QSPKFDUTǰUPǰQSPNPUFǰHPPEǰRVBMJUZǰPGǰMJGFǰGPSǰFNQMPZFFT ǧƮǓƱƫǣǓDŽ˔ǣljƫǣǓǎˏǂljǣǎljƫƱǣlj ˏ Employee Development Projects ïøĉþĆìĄǰéćđîîēÙøÜÖćøóĆçîćóîÖÜćîìĀúćÖĀúć÷ÿćĀøĆïóîĆÖÜćî Ğ ĉ Ć Ċę Ğ ìčÖøąéĆïǰêĆĚÜĒêøąéĆïñĎïøĀćøÝîëċÜøąéĆïđÝšćĀîšćìĊęǰēé÷ĔîðŘǰ ǰ Š š ĉ ǰ öĊēÙøÜÖćøìĊęēééđéîǰéĆÜîĊ Š Ě (($ǰPQFSBUFTǰBǰWBSJFUZǰPGǰFNQMPZFFǰEFWFMPQNFOUǰQSPKFDUTǰ GPSǰFNQMPZFFTǰBUǰBMMǰMFWFMT ǰGSPNǰUIFǰFYFDVUJWFǰMFWFMǰUPǰ UIFǰTUBGGǰMFWFM ǰ*Oǰ ǰPVUTUBOEJOHǰQSPKFDUTǰBSFǰBTǰGPMMPXT ƫǣǓǜǓǓǝǣǎljˏƫƱǣljɑ Recruiting ƫǣǓǎˏǂljǣɑ ƬˤDŽƮǙǣǑǜǣǑǣǓdžǎljˏƫƱǣljɑ Employee Competence Development ƫǣǓǓˏƫǛǣǦǖǢDŽ˦ƱDŽ˳DŽǎljˏƫƱǣljɑ Retaining and Engaging Employees

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139 ēðøĒÖøöÝĆéĂïøöĀúĆÖÿĎêøǰ-FBEǰ*ODJEFOUǰ*OWFTUJHBUPSǰĒÖŠóîĆÖÜćîĔîÿć÷Üćî ðäĉïêĉÖćøìđðîđúýǰđóĂĔĀóîÖÜćîöÙüćöøĎšÙüćöđךćĔÝĔîÖøąïüîÖćøǰĒúąüíĊÖćø Ć Ċę Ũ ĉ Čę š Ć Ċ ĉ ÿČïÿüîĂïêĉđĀê×ĂÜïøĉþĆìĄǰìĂćÝđÖĉé×ċĚîǰîćĕðÿŠÙüćöóøšĂöĔîÖćøđðîñîćéšćîÖćø č Ć č Ċę Ğ Ď Ũ Ďš Ğ êøüÝÿĂïđĀêčÖćøèêŠĂĕðǰ Ť ēðøĒÖøöÝĆéĂïøöÿøšćÜÙüćöøÙüćöĔÝĔîÖćøéćđîîíčøÖĉÝ×ĂÜïøĉþìĄǰĔĀĒÖǰ Ďš Ğ ĉ Ć š Š óîĆÖÜćîĔĀöŠòść÷ÖćøêúćéĒúąòść÷ÿîĆïÿîîìöĊĂć÷čÖćøìćÜćîǰ ǰðŘǰĀøČĂóîĆÖÜćîđéĉö č Ċę Ğ ÙîĔéÿîĔÝÖÿćöćøëđךćøŠüöēðøĒÖøöĕéšǰđóęĂøĆïøÖćø×÷ć÷íøÖĉÝĔĀö×ĂÜïøĉþìĄ Ę Č Ďš č Š Ć ǧƮǓƱƫǣǓǍƫǠNJǓǑɑɑ(ŤŤ÷ĶŭėÏīɑ ŀĴŚ÷ŭ÷ĶëƔ ˧ (ŤŤ÷ĶŭėÏīɑ ŀĴŚ÷ŭ÷ĶëƔɑ›ŝÏėĶėĶċɑ‡ŝŀċŝÏĴ ǧNjǓǦƫǓǑɑŠŀŀŭɑ ÏŵŤ÷ɑ ĶÏīƔŤėŤ Root Cause Analysis Program ǧNjǓǦƫǓǑɑ ŵŤėĶ÷ŤŤɑ¢Ķñ÷ŝŤŭÏĶñėĶċɑ‡ŝŀĥ÷ëŭ Business Understanding Project Program ïøĉþĆìĄǰéćđîîēÙøÜÖćøǰ&TTFOUJBMǰ$PNQFUFODZǰàÜđðîÖćøǰ Ğ ĉ ċę Ũ ÝĆéĂïøöìĆÖþąìÝćđðîêŠĂÖćøìćÜćîĔĀĒÖŠóîĆÖÜćîĔîóîÖÜćî Ċę Ğ Ũ Ğ š Ć ĂćüčēÿĒúąóîĆÖÜćî×ĂÜìčÖĀîŠü÷ÜćîǰñŠćîēðøĒÖøöéĆÜîĊ Ě (($ǰPQFSBUFTǰUIFǰ&TTFOUJBMǰ$PNQFUFODZǰ5SBJOJOHǰ1SPHSBN ǰ XIJDIǰJTǰBǰUSBJOJOHǰJOǰTLJMMTǰOFDFTTBSZǰGPSǰXPSLJOHǰGPSǰTFOJPSǰ FNQMPZFFTǰBOEǰFNQMPZFFTǰPGǰBMMǰEFQBSUNFOUT ǰUISPVHIǰ UIFǰGPMMPXJOHǰQSPHSBNT NjǓǢǧǒƴlj˜LJ˒ǩDŽǓˏNJƫǣǓƲǣƫƫǣǓDŽǣǥljljǧƮǓƱƫǣǓ ˤ ˔ ˪ ˢ ÷Ķ÷ƢŭŤɑĊŝŀĴɑŭĒ÷ɑ‡ŝŀċŝÏĴŤ ǧNjǓǦƫǓǑɑŠŀŀŭɑ ÏŵŤ÷ɑ ĶÏīƔŤėŤ Šŀŀŭɑ ÏŵŤ÷ɑ ĶÏīƔŤėŤɑ‡ŝŀċŝÏĴ ȨɑǎljˏƫƱǣljǥƬ˔ǣǓˑǙǑǧƮǓƱƫǣǓɑǯDzɑƮlj ǯDzɑ÷ĴŚīŀƔ÷÷ŤɑŚÏŝŭėëėŚÏŭ÷ñɑėĶɑŭĒ÷ɑŚŝŀċŝÏĴȞ Ȩɑ ǝǖˏƱƲNJǧƮǓƱƫǣǓɑǎljˏƫƱǣljǑˤƮǙǣǑǓ˳˔ƮǙǣǑǥƬ˔ǣǨƲ ǨljƫǓǢNJǙljƫǣǓǥǎˢ˒ǑƬ˦˕ljǓ˔ǠǒǖǢɑǭǬǬ Ċŭ÷ŝɑŭĒ÷ɑŚŝŀĥ÷ëŭȟɑ÷ĴŚīŀƔ÷÷Ť ĒÏƍ÷ɑǭǬǬʁɑĨĶŀƎī÷ñċ÷ɑŀĊɑŭĒ÷ɑŚŝŀë÷ŤŤȞ ǧNjǓǦƫǓǑɑ ŵŤėĶ÷ŤŤɑ¢Ķñ÷ŝŤŭÏĶñėĶċɑ‡ŝŀĥ÷ëŭ ɑ ŵŤėĶ÷ŤŤɑ¢Ķñ÷ŝŤŭÏĶñėĶċɑ‡ŝŀĥ÷ëŭɑ‡ŝŀċŝÏĴ ȨɑǎljˏƫƱǣljǥƬ˔ǣǓˑǙǑǧƮǓƱƫǣǓɑǭǮǰɑƮlj ǭǮǰɑ÷ĴŚīŀƔ÷÷ŤɑŚÏŝŭėëėŚÏŭ÷ñɑėĶɑŭĒ÷ɑŚŝŀċŝÏĴȞ ȨɑǎljˏƫƱǣljǑˤƮǙǣǑǓ˳˔ƮǙǣǑǥƬ˔ǣǨƲǥƫǒǙƫˏNJƫǣǓDŽǣǥljˢljLj˱ǓƫƲ ˤ˒ ˪ ˢ ƬǠƱNJǓˢǛLJɏɑǑǣƫƬ˦˕lj ˏ Employees have a better understanding ŀĊɑŭĒ÷ɑëŀĴŚÏĶƔɄŤɑêŵŤėĶ÷ŤŤɑŀŚ÷ŝÏŭėŀĶŤȞ 5IFǰ-FBEǰ*ODJEFOUǰ*OWFTUJHBUPSǰUSBJOJOHǰQSPHSBNǰJTǰPGGFSFEǰUPǰFNQMPZFFTǰJOǰPQFSBUJPOBMǰFYDFMMFODFǰUPǰQSPWJEFǰFNQMPZFFTǰ XJUIǰLOPXMFEHFǰBOEǰVOEFSTUBOEJOHǰPGǰUIFǰQSPDFTTǰBOEǰNFUIPETǰGPSǰJOWFTUJHBUJOHǰQPUFOUJBMǰDPNQBOZǰBDDJEFOUT ǰSFTVMUJOHǰ JOǰSFBEJOFTTǰUPǰUBLFǰPOǰUIFǰMFBEFSǰSPMFǰJOǰJODJEFOUǰJOWFTUJHBUJPOT 5SBJOJOHǰQSPHSBNǰUPǰCVJMEǰLOPXMFEHFǰBOEǰVOEFSTUBOEJOHǰSFHBSEJOHǰUIFǰDPNQBOZĴTǰCVTJOFTTǰPQFSBUJPOTǰUPǰOFXǰFNQMPZFFTǰ JOǰUIFǰNBSLFUJOHǰEFQBSUNFOUǰBOEǰTVQQPSUJOHǰEFQBSUNFOUTǰXIPǰIBWFǰXPSLFEǰXJUIǰUIFǰDPNQBOZǰGPSǰ ǰZFBSTǰPSǰBOZǰ FNQMPZFFTǰXIPǰBSFǰJOUFSFTUFEǰJOǰUIFǰQSPHSBNǰUPǰFEVDBUFǰUIFNTFMWFTǰBCPVUǰUIFǰDPNQBOZĴTǰOFXǰCVTJOFTTǰFYQBOTJPOT

Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 140 ïøĉþĆìĄǰđóĉęöߊĂÜìćÜĔîÖćøđøĊ÷îøĔĀĒÖŠóîĆÖÜćîǰìĆĚÜìĆÖþąĔĀöǰ Ď š š Š ìÝćđðîĔîÖćøìćÜćîǰ 6QTLJMM ǰĒúąóĆçîćìĆÖþąđéĉöĔĀéĊ×ċîǰ 3FTLJMM ǰ Ċę Ğ Ũ Ğ š Ě ēé÷đøĊ÷îøĎñŠćîǰ& -FBSOJOHǰ1MBUGPSNǰøąïïĔĀöŠǰìĊęóîĆÖÜćîÿćöćøë š đøĊ÷îøĕéìčÖììčÖđüúćñŠćîĒóúêôĂøŤöĂĂîĕúî×ĂÜïøĉþĆìĄǰ Ďš š Ċę Ť àÜöĊĀúĆÖÿĎêøÖćøĂïøöìĀúćÖĀúć÷ǰēé÷ĔîðŘǰ ǰöĊóîÖÜćîǰ ċę Ċę Ć đךćøŠüöđøĊ÷îøĎšñŠćîøąïïǰ& -FBSOJOHǰ ǰÙøĆĚÜǰ (($ǰIBTǰJODSFBTFEǰMFBSOJOHǰDIBOOFMTǰGPSǰFNQMPZFFTǰUPǰ QSPNPUFǰ6QTLJMMǰMFBSOJOHǰBOEǰ3FTLJMMǰMFBSOJOHǰUISPVHIǰ & -FBSOJOHǰQMBUGPSN ǰ&NQMPZFFTǰDBOǰMFBSOǰBOZXIFSF ǰ BOZUJNFǰUISPVHIǰUIFǰDPNQBOZĴTǰPOMJOFǰQMBUGPSN ǰXIJDIǰ IPVTFTǰBǰWBSJFUZǰPGǰUSBJOJOHǰDPVSTFT ǰ*Oǰ ǰFNQMPZFFTǰ QBSUJDJQBUFEǰJOǰMFBSOJOHǰUISPVHIǰUIFǰ& -FBSOJOHǰTZTUFNǰ ǰUJNFT ǧƮǓƱƫǣǓǜˑƱǥǜǓˢǑƮǙǣǑǓ˔njˑǣljɑ(ȷY÷ÏŝĶėĶċ ˳ Upskill and Reskill through E-Learning ǙLjˤƮDŽǦǖǢǙLjˤLJǣƱǣlj ˢ ˢ ˢ ˪ ǦNJNJljˏƫǥƬˤǒljƮǠljǥLJljDž ˜ ǠǠljǩǖljǑ˨ǠǠǣƴˤǎ ˜ BŀƎɑŭŀɑŭĒėĶĨɑīėĨ÷ a digital content writer Dž˔ljǦNJNJƬǠƱƫǣǓLJǣƱǣlj ˪ ǓˑǙǑƫljǥNjˠljLJˤǑ ˏ bÏŤŭ÷ŝɑŀĊɑŭ÷ÏĴ collaboration ǥDžǓǒǑƮǙǣǑǎǓǠǑ ˤ ˔ ǜƫǣǓǥNjˠljɑBŠɑ ŵŤėĶ÷ŤŤɑ ˳ˑ ‡ÏŝŭĶ÷ŝɑǑ˨ǠǠǣƴˤǎ Road to become the Ķ÷Ɠŭɑċ÷Ķ÷ŝÏŭėŀĶɑŀĊɑBŠɑ ŵŤėĶ÷ŤŤɑ‡ÏŝŭĶ÷ŝ ƫǣǓDžˏ˕ƱǥNj˖ǣǝǑǣǒ ǥǎǠǙDŽnjǖƮǙǣǑǜǣǥǓƲ ˨˒ ˏ ˪ ˟ Objectives and Key Š÷ŤŵīŭŤɑȯmWŠŤȰɑĊŀŝɑĒėċĒɑ Ś÷ŝĊŀŝĴÏĶë÷ɑëŵīŭŵŝ÷ ǙLjˤƲDŽƫǣǓNjǓǢƴ˱Ǒ ˢ ˏ ǦNJNJǥǜǑ˨ǠljƲǓˢƱ ǠǒˑǣƱǑˤNjǓǢǜLJLjˢǐǣǎ ˢ BŀƎɑŭŀɑĊÏëėīėŭÏŭ÷ɑƍėŝŭŵÏīɑ Ĵ÷÷ŭėĶċɑ÷ĊĊ÷ëŭėƍ÷īƔ LJˏƫǛǢƫǣǓƮDŽǥƴˢƱǙǎǣƫǛ˜ɑ ˢ ˢ ǥǎǠƫǣǓDžDŽǜˢljǨƲ ˨˒ ˏ ŝėŭėëÏīɑŭĒėĶĨėĶċɑĊŀŝɑ better decision ƫǣǓǨƴ˔ǥLJƮljˢƮǦǠljˢǥǑƴˏlj ǜǣǝǓˏNJɑbėëŝŀŤŀĊŭ ˪ ‡ŀƎ÷ŝɑ‡ŀėĶŭɑǯDzDZ bėëŝŀŤŀĊŭɑ‡ŀƎ÷ŝɑ‡ŀėĶŭɑ 365 interactive animation techniques LJˏƫǛǢƫǣǓǓˏƫǛǣ ƮǙǣǑǜˏǑǎljLjƫˏNJǖ˳ƫƮ˔ǣ ˏ ˜ Customer relationship ĴÏĶÏċ÷Ĵ÷ĶŭɑĊŀŝɑŤÏī÷Ť DžˏǙǠǒˑǣƱǝǖˏƫǜ˳DžǓǥǎˢ˒ǑLJˏƫǛǢǦƫˑǎljˏƫƱǣljnjˑǣljɑ(ȷY÷ÏŝĶėĶċ (ƓÏĴŚī÷ŤɑŀĊɑ(ȷY÷ÏŝĶėĶċɑ›ŀŚėëŤ

141 NjǓǢǥǐLJɑ Ïŭ÷ċŀŝƔ Ǔ˔ǠǒǖǢɑ ‡÷ŝë÷Ķŭ ƴǙǧǑƱǍƫǠNJǓǑǥƳǖˤ˒ǒɑ ˏ ˒ ˧ ȯNj˥ȫƴ˒ǙǧǑƱȫƮljȰ ˏ ƍ÷ŝÏċ÷ɑ›ŝÏėĶėĶċɑBŀŵŝŤɑ ȯĒŀŵŝȫɑŚ÷ŝŤŀĶȫɑƔ÷ÏŝȰ ƮˑǣǨƴƲˑǣǒƫǣǓǍƫǠNJǓǑǥƳǖ˒ǒ ˔ ˧ ˤ ȯNj˥ȫNJǣLJȫƮljȰ ƍ÷ŝÏċ÷ɑ›ŝÏėĶėĶċɑ(ƓŚ÷ĶŤ÷Ťɑ ȯ›B ȫɑŚ÷ŝŤŀĶȫɑƔ÷ÏŝȰ DŽ˔ǣljǥLJƮljƮɑ ˢ Technical ǯǯȞǵǮ ǴȞDZǬ 4,754 DŽ˔ǣljƮǙǣǑǥNjljnj˔ljǣɑ ˠ ˳ ˪ Leadership ǭǮȞǬǵ ǯȞǬǯ 12,977 DŽ˔ǣljǠǣƴˤǙǠljǣǑˏǒǦǖǢƮǙǣǑNjǖǠDŽǐˏǒɑ mëëŵŚÏŭėŀĶÏīɑB÷ÏīŭĒɑÏĶñɑ‘ÏĊ÷ŭƔ ǯdzȞǰdz ǵȞǯǵ 3,000 DŽ˔ǣljƫǣǓǜljˏNJǜljljǦǖǢƬǒǣǒLj˱ǓƫˢƲɑ ˱ ‘ŵŚŚŀŝŭɑÏĶñɑ ŵŤėĶ÷ŤŤɑ(ƓŚÏĶŤėŀĶ ǭDzȞDZǮ ǰȞǭǰ 0 NjǓǢǥǐLJɑ Ïŭ÷ċŀŝƔ Nj˥ɑǮDZDzǰɑ ǮǬǮǭ ǥNj˖ǣǝǑǣǒNj˥ɑǮDZDzǰɑ ›Ïŝċ÷ŭɑĊŀŝɑǮǬǮǭ ǥƱljǖƱLJljǨljƫǣǓǍƫǠNJǓǑǎljˏƫƱǣljǥƳǖ˒ǒɑ ˢ ˱ ˧ ˤ ƍ÷ŝÏċ÷ɑėĶƍ÷ŤŭĴ÷ĶŭɑėĶɑ÷ĴŚīŀƔ÷÷ɑŭŝÏėĶėĶċ ǭǰȟǵǮDzɑNJǣLJȫƮljȫNj˥ɑ ǭǰȟǵǮDzɑ›B ȫɑŚ÷ŝŤŀĶȫɑƔ÷Ïŝ ǮǮȟǯǴǴɑNJǣLJȫƮljȫNj˥ɑ ǮǮȟǯǴǴɑ›B ȫɑŚ÷ŝŤŀĶȫɑƔ÷Ïŝ ǥƱljǖƱLJljǨljƫǣǓǍƫǠNJǓǑǎljˏƫƱǣljɑ ˢ ˱ ˧ Investments in employee training ǰɑǖ˔ǣljNJǣLJɑ 4 million THB Dzɑǖ˔ǣljNJǣLJɑ 6 million THB ƲǣljǙljƴ˒ǙǧǑƱƫǣǓǍƫǠNJǓǑǎljˏƫƱǣljǥƳǖ˒ǒɑ ˪ ˏ ˧ ˤ ƍ÷ŝÏċ÷ɑ÷ĴŚīŀƔ÷÷ɑŭŝÏėĶėĶċɑĒŀŵŝŤ ǮdzȞDZǬɑƴ˒ǙǧǑƱȫƮljȫNj˥ɑ ˏ ǮdzȞDZǬɑĒŀŵŝȫɑŚ÷ŝŤŀĶȫɑƔ÷Ïŝ Ǯǭɑƴ˒ǙǧǑƱȫƮljȫNj˥ɑ ˏ ǮǭɑĒŀŵŝȫɑŚ÷ŝŤŀĶȫɑƔ÷Ïŝ ƲǣljǙljǎljˏƫƱǣljLJˤ˒ǩDŽǓˏNJƫǣǓǠNJǓǑɑ ˪ ˔ dŵĴê÷ŝɑŀĊɑ÷ĴŚīŀƔ÷÷ŤɑŭŝÏėĶ÷ñ ǮDzǴɑƮljɑ 268 employees ǮDzǴɑƮljɑ 268 employees njǖƫǣǓDŽǣǥljljƱǣljDŽ˔ǣljƫǣǓǎˏǂljǣǎljƫƱǣlj ˪ ˢ ˏ Employee Development Performance NjǓǢǥǐLJƫǣǓǍƫǠNJǓǑ ˧ ›ŝÏėĶėĶċɑ Ïŭ÷ŭŀċƔ

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143 NjǓǢǧǒƴlj˜LJ˒ǩDŽǓˏNJƲǣƫƫǣǓDŽǣǥljljǧƮǓƱƫǣǓ ˤ ˔ ˪ ˢ ÷Ķ÷ƢŭŤɑĊŝŀĴɑŭĒ÷ɑ‡ŝŀĥ÷ëŭɑ ǎljˏƫƱǣljǥƬ˔ǣǓˑǙǑǧƮǓƱƫǣǓ ǯǰɑƮlj 34 employees participated ėĶɑŭĒ÷ɑŚŝŀĥ÷ëŭȞ ǎljˏƫƱǣljǜǣǑǣǓdžljǣƮǙǣǑǓ˳LJǩDŽ˔ ˪ ˔ ˤ˒ ǑǣƲDŽƫǣǓƮǙǣǑǥƮǓˤǒDŽɑǦǖǢǜǓ˔ǣƱ ˏ »ŀŝĨȷYėĊ÷ɑ ÏīÏĶë÷ ɑǩDŽ˔ǑǣƫƬ˦˕lj ǦǖǢǒˏƱljǣǩNjǨƴ˔ƫˏNJLJˤǑƱǣljƬǠƱDžljǩDŽ˔ ˪ Employees can apply the gained ĨĶŀƎī÷ñċ÷ɑŭŀɑĴÏĶÏċ÷ɑŤŭŝ÷ŤŤɑÏĶñɑëŝ÷Ïŭ÷ɑ Ïɑċŝ÷Ïŭ÷ŝɑƎŀŝĨȷīėĊ÷ɑêÏīÏĶë÷ȟɑÏĶñɑÏŚŚīƔɑ ŭĒ÷ėŝɑĶ÷ƎɑĨĶŀƎī÷ñċ÷ɑŭŀɑŭĒ÷ėŝɑŭ÷ÏĴŤȞ Ǔ˔ǠǒǖǢɑǴǬ ƬǠƱǎljˏƫƱǣljLJǥƬ˔ǣǓˑǙǑǧƮǓƱƫǣǓ ˤ˒ ǑˤƮǙǣǑǎ˦ƱǎǠǨƲǨljƫƲƫǓǓǑljˤ ˢ ˕ ǥljǠƱƲǣƫǜǣǑǣǓdžlj˪ǣǩNjǨƴ˔NjǓǢǧǒƴlj˜ǩDŽ˔ƲǓˢƱ ˨˒ ǴǬʁɑŀĊɑ÷ĴŚīŀƔ÷÷ŤɑƎĒŀɑŚÏŝŭėëėŚÏŭ÷ñɑ ėĶɑŭĒ÷ɑŚŝŀċŝÏĴɑƎ÷ŝ÷ɑŤÏŭėŤƢ÷ñɑƎėŭĒɑŭĒ÷ɑ ÏëŭėƍėŭƔɑñŵ÷ɑŭŀɑėŭŤɑŚŝÏëŭėëÏīėŭƔȞ ǧƮǓƱƫǣǓɑ(ĴŚīŀƔ÷÷ɑ ŤŤėŤŭÏĶë÷ɑ‡ŝŀċŝÏĴɑȯ( ‡Ȱ Employee Assistance Program (EAP) (($ǰøŠüöÖĆïǰ($ǰ(SPVQǰĔîÖćøéćđîîēÙøÜÖćøǰ&\"1ǰđóĂĔĀ Ğ ĉ Čę š óîÖÜćîðäĉïêĉÜćîĂ÷ŠćÜöĊÙüćöÿ×ǰàÜĕéöĊÖćøÿĂÿćø׊ćüÿćøêŠćÜėǰ Ć Ć č ċ ę š Čę ĒúąĕéöĊÖćøÝĆéÿĆööîćñŠćîÖćøÿŠÜđðîĂđöúđßĉâßüîóîÖÜćîǰ š Ũ Ċ Ć đךćøŠüöÿĆööîćĔîĀĆüךĂǰĶöĂÜöčöĔĀöŠǰĔÝđðîÿ×ķǰĒúąöĊìĊöñđß÷üßćâǰ Ũ č Ďš Ċę ÝćÖĀîŠü÷Üćîõć÷îĂÖĕüšĔĀšóîĆÖÜćîÿćöćøëēìøýĆóìŤđךćĕðǰ ĀøĂēĀúéĒĂðóúĉđÙßîñŠćîöĂëČĂǰđóĂóĎéÙč÷Ēúą×ĂÙćĒîąîćǰ Č Ć Č Čę Ğ Ğ ĒîüìćÜÖøèóîÖÜćîóïðŦâĀćĔîéšćîêŠćÜėǰìĆĚÜðŦâĀćÝćÖÖćøìćÜćîǰ Ċ Ć Ğ ĒúąðŦâĀćÿŠüîêĆüǰĔîÖćøÝĆéÖćøÙüćöđÙø÷éĒúąÖćøđðú÷îĒðúÜ Ċ Ċę ìýîÙêĉǰêúĂéÝîüĉíĊÿøšćÜÿĆöóîíìéĊÖĆïñĂîĕéšêúĂéǰ ǰßĆęüēöÜǰ Ć Ć Ť Ċę Ďš Čę ĀøČĂÿćöćøëîĆéĀöć÷úŠüÜĀîšćđóČęĂđךćóïðøċÖþćđðŨîÖćøÿŠüîêĆüǰ (($ǰKPJOTǰ($ǰ(SPVQǰJOǰJNQMFNFOUJOHǰUIFǰ&\"1ǰQSPKFDUǰ UPǰBMMPXǰFNQMPZFFTǰUPǰXPSLǰIBQQJMZ ǰ5IFǰQSPHSBNǰIBTǰ DPNNVOJDBUFEǰWBSJPVTǰOFXTǰBOEǰIFMEǰBǰTFNJOBS ǰXJUIǰ JOWJUBUJPOǰFNBJMǰGPSǰFNQMPZFFTǰUPǰKPJOǰUIFǰTFNJOBS ǰ ǰ 5IFǰUPQJDǰPGǰUIFǰTFNJOBSǰJTǰĶ/FXǰQFSTQFDUJWFǰXJUIǰ IBQQJOFTTķ ǰ(($ǰQSPWJEFTǰBǰUFBNǰPGǰFYUFSOBMǰFYQFSUTǰ GPSǰFNQMPZFFTǰUPǰDBMMǰPSǰDIBUǰXJUIǰUISPVHIǰUIFǰNPCJMFǰ BQQMJDBUJPO ǰJOǰPSEFSǰUPǰEJTDVTTǰBOEǰTFFLǰHVJEBODFǰ DPVOTFMJOHǰXIFOǰFNQMPZFFTǰFODPVOUFSǰQSPCMFNTǰJOǰ WBSJPVTǰųFMET ǰJODMVEJOHǰCPUIǰXPSLǰSFMBUFEǰQSPCMFNTǰBOEǰ QFSTPOBMǰQSPCMFNTǰJOǰTUSFTTǰNBOBHJOHǰBOEǰBUUJUVEFTǰTIJGUJOH ǰǰ BTǰXFMMǰBTǰBǰHVJEFMJOFǰPGǰCVJMEJOHǰHPPEǰSFMBUJPOTIJQTǰXJUIǰ PUIFST ǰ5IJTǰTFSWJDFǰJTǰBWBJMBCMFǰ ǰIPVST ǰ&NQMPZFFTǰDBOǰ BMTPǰNBLFǰBOǰBQQPJOUNFOUǰJOǰBEWBODFǰGPSǰBǰQFSTPOBMǰ DPOTVMUBUJPOǰBOEǰUIJTǰDPVOTFMJOHǰJTǰBOPOZNPVTMZǰQSPWJEFE

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Integrated Sustainability Report 2021 Global Green Chemicals Public Company Limited 146 ƫǣǓDŽ˳ǦǖǜˏƱƮǑǦǖǢƴ˱Ǒƴlj Social and Community Involvement nj˔ǑˤǜˑǙljǩDŽǜˑǙljǥǜˤǒǝǖˏƫ ˳ ˔ W÷Ɣɑ‘ŭÏĨ÷Ēŀīñ÷ŝŤ ƫǣǓDŽ˪ǣǥljljƱǣljǥǎ˒ǠDžǠNJǜljǠƱDžˑǠƮǙǣǑDž˔ǠƱƫǣǓƬǠƱnj˔ǑˤǜˑǙljǩDŽ˔ǥǜˤǒǨljNj˥ɑǮDZDzǰ ˢ ˨ ˳ ëŭėŀĶŤɑ›ÏĨ÷Ķɑŭŀɑb÷÷ŭɑŭĒ÷ɑ‘ŭÏĨ÷Ēŀīñ÷ŝŤɄɑd÷÷ñŤ ƴ˱ǑƴljɑǜˏƱƮǑɑǦǖǢǜˢ˒ƱǦǙDŽǖ˔ǠǑ ŀĴĴŵĶėŭƔȟɑ‘ŀëė÷ŭƔɑÏĶñɑ Environment ȨɑǒƫǓǢDŽˏNJƮ˱ǃǐǣǎƴˤǙDžƬǠƱƮljǨljƴ˱ǑƴljLJǣƱDŽ˔ǣljǜ˱ƬǠljǣǑǒǦǖǢǜǐǣǎǦǙDŽǖ˔ǠǑLJDŽˤɑƮǙNJƮƫˏNJƫǣǓǜǓ˔ǣƱ ˢ ˏ ˤ˒ ˳ˑ ǧǠƫǣǜǨljƫǣǓƬǒǣǒLj˱ǓƫƲ ˢ GĴŚŝŀƍ÷ɑŭĒ÷ɑŜŵÏīėŭƔɑŀĊɑīėĊ÷ɑŀĊɑŚ÷ŀŚī÷ɑėĶɑŭĒ÷ɑëŀĴĴŵĶėŭƔɑėĶɑŭ÷ŝĴŤɑŀĊɑĒƔċė÷Ķ÷ɑÏĶñɑċŀŀñɑ ÷ĶƍėŝŀĶĴ÷ĶŭȟɑÏīŀĶċɑƎėŭĒɑëŝ÷ÏŭėĶċɑŀŚŚŀŝŭŵĶėŭė÷ŤɑĊŀŝɑêŵŤėĶ÷ŤŤɑ÷ƓŚÏĶŤėŀĶ Ȩɑ ǜǓ˔ǣƱƮǙǣǑǜˏǑǎljLjɑƮǙǣǑǥƴǠǑˏ˒ljƲǣƫǜˏƱƮǑǦǖǢƴ˱ǑƴljɑǧDŽǒƫǣǓDŽǣǥljˢljƱǣljƬǠƱNJǓˢǛLJɏɑǨljƫǣǓ ˏ ˜ ˨˒ ˪ ˏ ǜǓ˔ǣƱƮ˱ǃƮˑǣǓˑǙǑƫˏljǠǒˑǣƱǒˏ˒Ʊǒ˨lj Build relationships and trust with the society and communities that house the company’s operations to create sustainable shared values njǖƫǣǓDŽǣǥljljƱǣljLJˤ˒ǜ˪ǣƮˏƹNj˥ɑǮDZDzǰ ˪ ˢ Key Performance in 2021 ǥNj˖ǣǝǑǣǒ Goals ƮǙǣǑǎ˦ƱǎǠǨƲƬǠƱƴ˱ǑƴljɑNj˥ɑǮDZDzǰ Ǔ˔ǠǒǖǢɑǵǭȞǮdz ŀĴĴŵĶėŭƔɑŤÏŭėŤĊÏëŭėŀĶ Ťëŀŝ÷ɑŀĊɑǵǭȞǮdzʁɑėĶɑǮǬǮǭ njǖƫǣǓNjǓǢǥǑˢljƮǙǣǑǎ˦ƱǎǠǨƲ ƬǠƱƴ˱ǑƴljǠǒLJɑ ˳ˑ ˤ˒ Ǔ˔ǠǒǖǢɑǴǰ ŀĴĴŵĶėŭƔɑŤÏŭėŤĊÏëŭėŀĶ Ťëŀŝ÷ɑŀĊɑǴǰʁ ǩǑǑˤƫǣǓǓ˔ǠƱǥǓˤǒljɑ ˑ ǥƫǒǙƫˏNJƫǣǓDŽǣǥljˢljƱǣlj ˤ˒ ˪ ƬǠƱNJǓˢǛLJɏɑƲǣƫƴ˱Ǒƴlj ˏ dŀɑëŀĴŚīÏėĶŭŤɑĊŝŀĴɑŭĒ÷ɑëŀĴĴŵĶėŭƔɑ regarding the business DŽǣǥljˢljǧƮǓƱƫǣǓƮǙǣǑǓˏNJnjDŽƴǠNJDžˑǠǜˏƱƮǑ ˪ ˢ Ǩljǎ˕ljLJˤ˒ɑǮDZɑƴ˱Ǒƴljɑ ˨ \"÷ƍ÷īŀŚėĶċɑ ‘ŠɑŚŝŀĥ÷ëŭŤ in 25 communities ǩǑǑˤƬ˔ǠǓ˔ǠƱǥǓˤǒlj ˑ Ʋǣƫƴ˱ǑƴljǦǖǢǜˏƱƮǑ dŀɑëŀĴŚīÏėĶŭŤɑĊŝŀĴɑŭĒ÷ɑëŀĴĴŵĶėŭƔɑ regarding the busines DŽǣǥljˢljǧƮǓƱƫǣǓǥǎǠǜˏƱƮǑǦǖǢƴ˱Ǒƴlj ˪ ˨˒ ǰɑǧƮǓƱƫǣǓɑǨljɑɑǮDZɑƴ˱Ǒƴljɑ \"÷ƍ÷īŀŚėĶċɑǰɑ ‘ŠɑŚŝŀĥ÷ëŭŤ in 25 communities

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