Tacera Installation Guide_V3.1

Installation Guide IP-ACS-110 Shutting Down the Server The server should be switched off using Webmin; however it is possible to shut down the sever using the key switch. 1 Under Webmin, click System>Bootup and Shutdown. The Bootup and Shutdown page appears. Figure 7-4 The Bootup and Shutdown page 2 Click Shutdown System. The server powers off. Alternative Step You may also power down the server by turning the key to the OFF position. The IP-ACS-110 will go through a save shutdown sequence and after about 7 seconds the LCD screen will go blank Warning Remove the power lead before removing any of the drives. Upgrading the IP Connect Server Austco will periodically release a software patch for Tacera. These are usually meant to fix bugs or add interim functionality. Software patches are available on the Austco website. A separate document guiding you through the patch upgrade process exists and is supplied by Austco Tech Support.Austco 60

IP-ACS-110 Tacera Installation (Rack- Mountable Version) The installation procedure for the rack-mountable version of the IP-ACS- 110 is same as that of the wall-mountable version, except the lid removal and replacement task, as the sockets are already exposed in the rack- mountable units. Connections The IP-ACS-110 is set up at the factory with two IP addresses: • Eth0 - 192.168.1.166 (subnet 255.255.255.0) -Integration LAN • Eth1 - 10.1.1.250 (subnet 255.0.0.0) - Nurse Call LAN The IP-ACS-110 must receive alarm information via eth1 (10.1.1.250). Note The Eth0 IP address is static assigned. The alarm information can be from IP-CCT controllers, ASM or Austco#2 protocol from Austco's older 2G systems. If the IP-ACS-110 is to process alarms from an Austco 2G system (ASM protocol), the 2G system must send ASM messages to 10.1.1.250 port 24950. There are ACM templates specially created so that ASM messaging is set up to match the IP-ACS- 110 default settings. Note Alternate port can be defined in configuration. Note IP Connect uses port 24950 to communicate with Austco nurse call. Some minor editing of existing ACM using Austco Site Configuration files may be required if the factory default IP-ACS-110 is used on older sites. There are upgrade paths available to upgrade older 2G (or even 1G) staff-stations so that the 2G system can communicate with the IP-ACS- 110 via this eth1 (10.1.1.250). Alternatively the IP-ACS-110 can accept either ASM or Austco #2 protocols via a serial to UDP converter (the MOXA range is recommended). Ethernet Network IP Connect Server accepts input messages (XMLBlaster messages from the IP-CCT controllers, ASM or Austco2 messages from Austco 2G) through eth1 (10.1.1.250). The IP-ACS-110 USB ports are not available to accept input messages. In some cases, a Serial to Ethernet converter is required. Austco recommends using industrial type converters such as MOXA.61 Chapter 7: IP Connect Server

Installation Guide IP-ACS-110 Additional Clients can also be connected to the IP Connect Server on the network server through Ethernet. This is generally a separate Ethernet and part of the normal IT network. Note When a site has multiple IP-ACS-110s, the nurse call LAN Eth 1of each IP-ACS-110 must not be interconnected. The integration LAN Eth0 should be connected on the same subnet. Server IP Address Tacera’s user interface clients communicate on an Ethernet LAN dedicated to the nurse call system. They are installed on a computer running Windows 7.0 or Windows 8.0 or shipped with a dedicated UL graded, touch-screen nurse station. Caution Automatic JAVA updates on the Windows PC can have an impact on Tacera as it is based on JAVA. Serial - RS232 The IP Connect Server is able to connect up to 8 Serial devices (AN4-50, Chime, Pager Base, etc.) using an Edgeport/2 (2 RS-232 serial DB-9) converter. The devices can be configured using IP Connect Site Configuration. The standard RS232 is designed to communicate reliably with a single device over a maximum of 100m of cable. To have several annunciators and a CM-PB/ETH on the same line, it is recommended to use differential drivers. Install an interface converter RS232 to RS485 which is a small box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10 receivers on a maximum line length of 1200m.Austco 62

IP-ACS-110 Tacera63 Chapter 7: IP Connect Server

TACERA NURSE 8STATION Table 8-1 Tacera Nurse Station Product Code Description IP-TSNS Touch Screen Nurse Station IPC-Tacera Tacera User Interface A desk mounted Nurse Station with a resistive touch screen runs the Tacera Nurse Station software (also referred to as Tacera Graphical User Interface (GUI), IPC-Tacera, or Tacera software). Optionally, the Tacera Nurse Station software can be installed on any PC meeting the system requirements to use an existing computer on-site as the Tacera Nurse Station. The IP-TSNS provides audio / visual annunciation and display of alarms / calls received from any bed station or other callpoint on a Tacera nurse call system.Austco 103

TaceraFigure 8-1 The Touch Screen Nurse Station The optional speech handset provides VoIP two-way speech communication, allowing calls between the touch screen and any speech point on the system to be easily initiated or answered. The speech handset also allows calls between the Tacera User Interface and SIP VoIP telephones connected to the system. For each call, the status is displayed in large, clear characters or map format, and contains call duration, call location, call type and priority. In addition, call information is output to ports for display on remote corridor annunciators, pagers and / or wireless telephone handsets, as well as for printing. The Nurse Station incorporates a built-in tone sounder with different mutable alarm / call alert tones. Alarm / call messages are sent to fixed or mobile messaging devices such as telephones, annunciators, pagers and wireless telephones in accordance with a dynamic messaging assignment table. Primary, secondary and backup levels of messaging assignments for patients / beds are provided, with automatic repeat messaging and / or escalation. Staff can change messaging assignments at any time using the touch screen. Messaging incorporates functions to send pre-defined and free text messages. The system can be configured to cancel calls at the Nurse Station rather than at the point of origin.104 Chapter 8: Tacera Nurse Station

Installation Guide Launching the Tacera Nurse Station Software If the Tacera nurse station is purchased from Austco, the Tacera Nurse Station application is pre-installed.If a dedicated, infection control nurse station is not required, a standard PC can be used as the nurse station. This option allows you to reuse an existing system and run the Tacera User Interface (IPC-Tacera) on it. This can be combined with a standard USB handset to provide a fully functional Nurse Station. To launch the Tacera software application 1 :Double-click the icon on the desktop. When the Tacera GUI is launched for the first time, the IP address of the IP Connect sever must be specified. Figure 8-2 The Tacera launch screen 2 Click Choose Server on the initial splash screen. The Server Address dialog-box opens. Figure 8-3 The Server Address windowAustco 105

Tacera3 Enter the IP address of the ACS-110 to which the Tacera GUI needs to connect.4 Click OK. The Tacera GUI will download required settings from the IP Connect Server and launch the Home page.ConnectionsNurse Stations are usually connected onto the integration LAN andreceive call alarms via the IP Connect Server.Nurse Stations can be deployed over Citrix networks, providing thefacility’s IT department full control of all aspects of the deployment andmaintenance at a single location.WiringThe Touch Screen Nurse Station electronics are protected against powersurge, near lightning strike, cable shorts and power reversals.ConfigurationConfiguration of the User Interface is detailed in a separate guide. Seethe Tacera Configuration Guide.System RequirementsThe following tables define the minimum PC requirements necessary toinstall Tacera.Table 8-2 Client PC Minimum SpecificationsTacera User InterfaceHardware RequirementsPROCESSOR (CPU) 1.2GHz or faster 32-bit (x86) or 64-bit (x64) processorMEMORY 2GB RAMDISK SPACE Tacera (100MB or greater) JRE v1.6 (100MB or greater) JDK v1.6 (200MB or greater)MONITOR/DISPLAY/ 17” LCD and above with a minimum resolution ofGRAPHICS 1024x768 (XGA) pixels Resistive touch-screen supportedREMOVABLE STORAGE DVD Drive or USB Thumb DriveNETWORK Wired or wireless network interface with AustcoCONNECTIVITY Nurse call LAN connectivity (100Mbps or faster)KEYBOARD & MOUSE Standard Keyboard & MouseTacera Configuration ToolsMinimal Hardware Requirement (In addition to above)DISK SPACE IP Connect Site-Config (50MB or greater) SVG MapEditor (20MB or greater) IP Utility (20MB or greater) Voltage Calculator (30MB or greater)Software Requirements106 Chapter 8: Tacera Nurse Station

Installation Guide OPERATING SYSTEMS Microsoft Windows XP Prof x32 Edition with SP3 JAVA PLATFORM (Recommended) Microsoft Windows 7 x32/x64 Edition with SP1 JRE v1.6 or above JDK v1.6 or above User Interface The Tacera nurse call system comes with a comprehensive software application that provides a clear display of calls as well as features like rostering, swing ward, and call assignment for staff pagers, VoIP, fixed or wireless telephones and Vocera badges. Figure 8-4 Tacera user interface screenAustco Full ward statistics and reporting add an extra level of functionality for administrators and nurse managers. When loaded onto a Windows computer, the Tacera user interface provides audio / visual annunciation and display of alarms / calls received from any room or bed callpoint on a Tacera Nurse Call System. The status of each call is displayed in map format or large, clear characters, and contains call priority, location, type and duration. In addition, call information is output to ports for display on remote corridor annunciators, pagers and / or wireless telephone handsets, as well as for printing. When used with a speech handset, the system provides full duplex, VoIP two-way speech communication. This allows calls between the Tacera User Interface and any speech point on the nurse call system to be easily initiated or answered. The system can be configured to cancel calls at the Nurse Station rather than at the point of origin. A speech handset also allows calls between the Tacera User Interface and SIP VoIP telephones connected to the system. 107

Tacera The user interface, combined with a speech handset, enables nurses / staff to: • Answer calls • Call patients • Make public announcements • Alter patient / bed to nurse / staff pager / telephone assignments • Edit text or text-to-voice messages • Send a text or text-to-voice message to other designated staff Alarm / call messages are sent to fixed or mobile devices such as telephones, annunciators, pagers and wireless telephones in accordance with a dynamic messaging assignment table. Primary, secondary and backup levels of messaging assignments for patients / beds are provided, with automatic repeat messaging and / or escalation. Staff can change messaging assignments at any time. Messaging incorporates functions to send preset and free text messages. Nurse Stations can be deployed over Citrix networks, providing the facility’s IT department full control of all aspects of the deployment and maintenance at a single location. Software Installation on a PC The Tacera Nurse Station software must be installed on a compatible PC with the minimum system requirements. The following procedure is followed when the nurse station application has not already been installed. 1 Enter the Austco Reseller Login site address in your web browser: http://www.austco.com/reseller/as/login.php. Login using your reseller login credentials. 2 Navigate to Software Downloads > IP Connect. Click Tacera Suite 3.1 Nurse Station-3.1.x. Note Prior to running this install package it is important to make sure that the PC has Java installed. If necessary, visit the Java website (http://www.java.com) to install the latest version of Java. 3 Launch (double-click) the downloaded install application for Tacera (tacera-nurse-station-3.1.x.exe). 4 Complete the 7 steps. Note The PC must be connected to integration LAN and the IP configuration set, based on the corporate policy. Contact Windows Help for assistance on how to set up the IP settings of different Windows OS versions. 5 Once the application is installed, you must define the server the nurse station connect to upon launching Tacera for the first time. See “Launching the Tacera Nurse Station Software” on page 105.108 Chapter 8: Tacera Nurse Station

ANNUNCIATORS 9 The annunciators are connected to the IP Connect Server via ethernet.Call tones matching the call priorities ensure that staff are alerted to calls when not within sight of annunciators. Tacera works with two types of annunciators — AN-PD1 and AN-DD. Table 9-1 Tacera Annunciators Product Code Description AN-PD1 Annunciator, Programmable Display, 12 Character, AN-PD1/DB 50mm Double-sided mounting bracket for annunciator, Pair IP-AN-DD IP Annunciator display driver IP-AN-DD/D IP Annunciator display driver dual HDMIAustco 109

AN-PD1 Tacera AN-PD1 The AN-PD1 is a high resolution, alphanumeric LED display providing audio / visual annunciation of active calls by means of text messages with accompanying alert tones based on priority. This IP-based device allows text messages, colours and tones to be completely configured for the facility. Multiple Annunciators can be connected anywhere on the LAN. Figure 9-1 The AN-PD1 Annunciator The AN-PD1 Annunciator uses 50 mm tall, high-efficiency LED modules in a wide-angle panel with a resolution that ensures messages are easy to read from a distance of up to 20 m. The high resolution of the display allows all English and European ASCII characters to be clearly displayed. The Annunciator uses proportional fonts so that characters are only displayed at their required width rather than a fixed width. On average, the Annunciator displays 12 characters and automatically scrolls messages that are longer than can be displayed in the 8 x 64 area. A maximum of 24 messages can be stored and displayed at any one time. There is an area to the right of the Annunciator that is used to display a bar graph of the number of active calls. 3 vertical columns (red, orange and green) graphically display the type and number of pending calls. The Annunciator can be programmed on-site using a laptop and the Austco application PCDLP. The configuration data is downloaded into flash memory, ensuring data is protected in the event of power loss. For information configuration, see the Tacera Configuration Guide. The Annunciator is supplied with a wall-mounted (Clipsal™ 2000) breakout plate which houses an RJ-12 and RJ45 socket that match equivalent sockets on the back panel of the Annunciator. Short patch leads are also supplied.110 Chapter 9: Annunciators

Installation Guide AN-PD1 Wall Outlet The AN-PD1 to wall outlet patch leads are 200 mm long so consideration must made to mount the AN-PD1 close to the wall outlet; this keeps the installation neat as well as ensuring the RS485 data bus is not compromised by having long stubs. Figure 9-2 Wall Outlet for Annunciators Installation The AN-PD1 is supplied with mounting brackets enabling it to be ceiling or wall mounted. The brackets allow the AN-PD1 to be tilted to give a proper viewing angle. Figure 9-3 Rear View of the Annunciator Each mounting bracket has two 4 mm holes enabling appropriately sized screws or bolts to be used to securely mount the AN-PD1 to the surface. The diagram below shows the hole centres of the brackets. Two alternatives of bracket positioning are shown. Figure 9-4 Annunciator BracketAustco 111

AN-PD1 Tacera112 Ethernet Connections The Annunciator is an IP device that can be connected to the Tacera Nurse Call System over the nurse call LAN using standard CAT5/6 cable. This makes it easy to install and allows the system to monitor the device for connectivity and errors. The Annunciator also supports Austco’s #2 protocol using RS485 so that it is compatible with existing sites that are running AN-series Annunciators. However, the newer features such as scrolling of long messages and display of time will not apply. Austco’s APB protocol is also supported, providing the added benefit of bi-directional communication with the Tacera server for non-nurse call displays such as greetings or time / date displays. There is an RJ-45 socket at the back of the wall outlet for connection to the Ethernet LAN. Power Connections The high-efficiency LED modules have reduced power consumption to 150 mA (typical) and a maximum of 290 mA at 24 V. When there are no active calls, the Annunciator can be configured to display the current time. Two blocks of screw terminals are used to connect 10-30 V DC power and RS485 data if required. Master-Slave Connections The AN-PD1 can be connected in a mirrored fashion where a master AN- PD1 drives a number of slaves. A maximum of eight slaves can be connected to a single master. The RJ-45 socket of the wall outlet allows the master to connect to the Tacera nurse call LAN via CAT5/6 cable. The RJ-12 socket of the wall outlet serves two purposes — establishes a RS485 connection, as well as power connection. The master slave connection involves back-to-back RJ-12 sockets interconnected with each other in a daisy-chain fashion. Note The RJ-45 sockets of the slave annunciators are left unused. Configuration A special configuration and download utility (PCDLP AN-Console) is used to configure the Annunciator and download current configurations during service calls. The alert tones and message colours for all call priorities can be customised to suit particular applications or global regions. The Annunciator can be programmed to display messages from multiple areas, allowing calls to go to a specific ward display and higher priority calls to go to adjacent ward or floor displays as required. The firmware and operating parameters of each Annunciator, including priority tones and colours, can be upgraded in real time without shutting down other parts of the system. This allows changes to be made on a working system without interruption to the operation of the system. For more information on Annunciator configuration, please refer to the Tacera Configuration Guide. Chapter 9: Annunciators

Installation Guide AN-PD1 Audio Adjustments Maximum speaker volume is pre-set by a potentiometer accessible from the front of the annunciator. Use a small blade screwdriver. The potentiometer is directly behind a hole below the annunciator screen. Figure 9-5 AN-PD1 speaker Speaker Cover Power On Indicator Volume AdjustmentAustco 113

IP-AN-DD Tacera IP-AN-DD The AN-DD annunicators, also known as LCD annunciators, employ a high resolution LCD 24’’ display, which ensures that the messages are easy to read from a distance of up to 20 m. The Annunciator has selectable fonts so that characters can be displayed at their required size. When there are no active calls, the Annunciator displays the current time in a full screen analog clock format or alternatively display a customised message, such as infection control reminders. The Annunciator can be programmed on-site using the touch screen for parameters such as network address. To help minimise disturbing your patients when they are sleeping, the Annunciator can be programmed to soften the alert tones at night time. Connections Figure 9-6 P-AN-DD Rear View Ethernet connection to the nurse call LAN Power LCD Display The IP-AN-DD is connected to the Tacera Nurse Call System over the nurse call LAN using standard CAT5/6 cable. The device is connected to the LCD display via USB port. A separate AC adapter from the mains supplies power to the IP-AN-DD.114 Chapter 9: Annunciators

Installation Guide IP-AN-DDNote Cables are not Figure 9-7 Sample HDMI Splitter provided by Austco. When the site requires multiple LCD displays, you can use a HDMI splitter to receive input from a single IP-AN-DD and deliver it two LCD displays. The HDMI splitter is USB powered. There is an internal watch-dog system that looks after the GUI restart when the application fails to function properly. Figure 9-8 IP-AN-DD Front ViewAustco CF Slot Configuration Webmin is the http interface for IP-AN-DD drive maintenance and control. You can customise several settings for the LCD annunciator, such as call filtering, logo display, graphical resolution, fonts and styles. Webmin also offers troubleshooting options for IP-AN-DD. Refer to the Tacera Configuration Guide for more details on configuring the IP-AN-DD. Installation There are three ways you can install the IP-AN-DD annunicators: • Fix the IP-AN-DD behind the monitor, using the screw holes provided. See the following picture. 115

IP-AN-DD Tacera Figure 9-9 The IP-AN-DD fixed behind monitor Ceiling Mount IP-AN-DD LCD Display • If you have employed a LCD ceiling mount that accommodates two monitors on both sides of the unit, then you can mount the IP- AN-DD on the ceiling space and use a HDMI splitter to give inputs to the two LCD displays. See the following diagram.Note When you plan to Figure 9-10 The IP-AN-DD with HDMI splitter place the IP-AN-DD IP-AN-DD/D in Communications room, there is a CAT5/6 limitation with HDMI cable length, which HDMI Splitter is typically 5 m.In that case, you need to use extenders, both at the sending and receiving end. LCD Displays116 Chapter 9: Annunciators

INTEGRATION 10 The CM-PB/ETH Ethernet paging base Integrates with Tacera and offers a great deal of flexibility in terms of configuration options. Table 10-1 Paging Devices Product Code Description IP-PB/ETH/U Communication module, paging base, ethernet, IP-PB/ETH/V UHF inc licence CP-ANT/UHF Communication module, paging base, ethernet, VHF inc licence External paging antenna, UHF CP-ANT/VHF External paging antenna, VHFAustco 117

Tacera Figure 10-1 CM-PB/ETH Paging baseNote Older Paging bases can still be used and are detailed in the Medicom and CallGuard installation manual. The CM-PB/ETH is connected to the Austco LAN and receive paging messages from the IP Connect Server on that LAN using Austco ACMIP protocol. The CM-PB/ETH also retains the ability to accept Austco APR protocol and to be connected to an Austco system as a RS485 or a RS232 device. In this case CM-PB/ETH COM2 is used as a RS485 port and CM-PB/ETH COM3 as a RS232 port. The compact enclosure reduces the space requirements during installation, while ensuring that the connections are internal, making accidental disconnection from the system more difficult. Figure 10-2 Side view of CM-PB/ETH EC-H32 Angela Processor Ribbon cable connector to RJ 45 Ethernet display Earth ECB-CCB Base Board Point Chapter 10: Integration118

Installation Guide Paging Base Installation Paging Base Installation The enclosure is 252 x 244, 72 mm high and weighs 2.04kg. The lid is attached to the chassis by four M3x6 screws, which are on the topside. Once removed, the boards and connectors are accessible. Four round (punch-out) holes are on the floor and bottom side of the chassis, two holes are 25mm, and two are 20mm, giving alternative methods of cable routing. The chassis is bolted on to a flat surface with four pan head screws, M4, in a rectangular pattern 199 x 180 mm. To install, terminate the cables first, thread them through a suitable chassis punch-out hole, and then bolt the chassis to the wall. Warning The transmitter maximum power is 5 Watts. It will interfere with electronics within 2 metres of its antenna. We recommend it be installed at least 3 metres away from other parts of the nurse call system or its cabling. Figure 10-3 Footprint of CM-PB/ETH Transmitter Module Processor Board StackAustco 119

Connections Tacera Connections Connections to the CM-PB/ETH are made inside the enclosure, once the lid is lifted. Figure 10-4 End view of CM-PB/ETH with Lid Removed The CM-PB/ETH requires a 24 V DC power source. This is connected via CN2. LAN Connection As shown on Figure 10-4, the RJ45 connector is on the right hand side of the CM-ETH2 (Janus) board which is under the EC-H32 (Angela) processor board. To meet Australian Electromagnetic emission standards, it is necessary when terminating the Ethernet cable to fit a ferrite material bead. Please see the MediCom & Callguard Installation Guide, section 9.17 for size and installation details. Antenna Connection The connector on top of the chassis is a 50 Ohm BNC socket (jack). The whip antenna supplied terminates into a BNC plug and mounts straight on top. Where an indoor whip antenna will not provide adequate site coverage, an outdoor antenna and feeder coax cable are necessary (50 Ohm impedance).120 Chapter 10: Integration

Installation Guide Connections Figure 10-5 External antenna installation VHF 1/4 wave Ground plane 2 radials at 90° N series plug BNC plug 50Ohm coaxial cable The most commonly used antenna is an omni-directional unity gain dipole or a ¼ wave-radiating element with adjustable ground plane. For a high gain antenna, see a specialised dealer. For cable lengths up to 10 metres, ¼” flexible coaxial cable is recommended. For longer runs, select a low loss cable.Austco 121

DIP Switches Tacera DIP Switches The 8-way switch bank is used to control boot up and Ethernet options. This are pre-defined and should not be changed. Table 10-2 DIP Switches OFF ON 0 1 DIP Switch Function SW1-1 to 5 Set node number Disable Enable SW1-6 Reserved Normal Download SW1-7 Automatic Ethernet Enable SW1-8 Boot program at power up When SW1-8 is in the ON position, the station will systematically boot into and stay in download mode waiting for a NDD or BIN file download; in this mode the CM-PB/ETH cannot function as a paging base. SW1-1 to SW1-5 set the physical address of the CM-PB/ETH. This address is used when the CM-PB/ETH is connected to the Austco LAN. The DIP switch setting corresponds to (or is the modulo (mod) 32) of the IP address of the device. In the case of the CM-PB/ETH its normal (factory default) IP address is 10.1.1.192, therefore the DIP switches should be set to the following. Table 10-3 DIP Switch setting SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 Value of Setting OFF OFF 0 (192 mod 32) OFF OFF OFF Warning If the address DIP switches are not set to 0 (192 mod 32) the CM-PB/ ETH will not boot-up with the default node file.122 Chapter 10: Integration

INTERCOMS 11 The IP-TALKTWO Intercom provides clear undistorted sound for two-way speech communication between patients in their room and staff on a Tacera Nurse Call System. Using audio devices (nurse station telephone, Wireless, DECT, etc.) staff can connect to an incoming call from a room with an intercom by a simple button press and communicate with the patient normally. A flush wall or bed-head mountable intercom module for integration with Austco callpoints to provide a two-way speech point at patients bedside or wherever else required on audio installations of Austco’s nurse call systems. Table 11-1 Tacera Intercom Modules Product Code Description IP-TALKTWO TalkTwo Intercom Module IP-TALKTWO/GW TalkTwo Intercom Module Gateway, 32 Port IP-TALKTWO/GW24 TalkTwo Intercom Module Gateway, 24 Port IP-TALKTWO/ENT Audio interface to entertainment handsetAustco 123

Components Tacera Components Figure 11-1 The Audio Intercom The Intercom consists of: • microphone - provides audio when connected to the nurse station telephone or any wireless devices allowing VoIP communication. • speaker - provides speech functionality to the patient can be heard from anywhere in the room. • LED - a green LED is incorporated on the front panel of the intercom to indicate the status of two-way speech connection. The mounting plate is manufactured from a white polycarbonate / ABS blend of impact-resistant plastic with a snap-on surround to conceal the fixings (the surround is supplied separately). Each intercom includes a unique barcode for inventory control and tracking. Comprised of a 45 mm one-watt speaker, separate condenser microphone and circuit board, all assembled onto a single gang mounting plate manufactured of white polycarbonate ABS blend of unbreakable plastic with a snap on surround cover to conceal the fixings. The circuit board incorporates automatic gain control for the microphone and easy on-board adjustable gain and volume presets for clear undistorted two-way speech communication from anywhere in a typical room. This ensures that the patient can comfortable communicate without needing to approach the unit or speak loudly. The audio point is not an IPnet Device as it is not managed by the IP-CCT Controller. Usually cabled as part of the Telephony LAN, the Intercom required a CAT5 cable that provides audio channels and power. A separate power feed is not required as the Power Injector will inject 24V to each of its ports.124 Chapter 11: Intercoms

Installation Guide Installation Telephony LAN Installation Switch Installation for the IP-TALKTWO intercom is the same as for IPnet Patton ATA callpoints. Please refer to “Installation” on page 6. Hospital LAN Connections Switch 24V The IP-TALKTWO intercom requires a connection to a 32 port audio/ power injector switch via a CAT5 cable. The switch receives power from 24V the IP-PSA 24V. The power supply injects power into each of the exposed 24V ports allowing the intercom to receive audio and power through one single CAT5 cable. The audio/power injector switch is connected to an Analogue telephony adapter (ATA) via a customised cable supplied by Austco. The ATA is generally sourced directly from the supplier and a Patton brand is approved and recommended. The ATA provides streaming VoIP audio to multiple intercom points simultaneously and is connected back to the IP Connect Server through a standard Ethernet switch on the nurse call LAN. Figure 11-2 The Audio Connection diagram Callpoint and Pendant Intercom RJ21 Telephony LAN Ethernet Annunciator Nurse Station IP Connect Server Nurse Call LAN Switch Ethernet IP-HUB Controller Nurse Call LAN 24V Power SupplyAustco 125

Power Tacera PowerIntercom points are powered over the CAT5 cable and do not require aseparate power feed.Typical current consumption is 45mA standby current and up to 120mAduring a speech session.The intercom electronics are protected against power surges, nearlightning strikes, cable shorts and power reversals.ConfigurationIntercom points have just one type and do not need to be configured.They connect to the Intercom switch. A speaker volume control trim poton the back side of the plate allows for simply volume adjustment.126 Chapter 11: Intercoms

POWER SUPPLY 12 A wall- or rack-mounted 24 V DC (set at 28 V DC) battery- backed power supply that is compatible with the Tacera Nurse Call System. It operates on 110-240 V AC 50/60 Hz input via a fuse-protected mains input socket and cable. Where battery backup is required the two internal 12V 7Ah sealed lead acid batteries wired in series may be added. The batteries are not included and must be supplied separately. The power supply also provides a socket for connecting external batteries (to a maximum 35 Ah rating). The power supply charges the back-up battery with a peak 1 A recharge current, ensuring rapid charging when required. Table 12-1 Tacera Power Supply Product Code Description IP-PSA-24V IP Power Supply, 10A 24V (100-240 V/AC 50/60Hz) PSA-BAT Local power supplyAustco 127

IP-PSA Power Supply Tacera IP-PSA Power Supply Figure 12-1 IP-PSA view from the front The IP-PSA Power Supply provides 28 V DC power outputs, each capable of 4 A continuous power to a total output of 8 A. Both outputs are protected against overload by a fuse that automatically resets after the overload is removed. Each output has a separate disconnect relay. The on / off switches for the DC power outputs are key-switch protected to prevent inadvertent or malicious changes in settings. Table 12-2 Power Supply maximum rating Specificaion Maximum Rating Input Voltage 100~240 V AC. 50~60Hz. Input Current 1.5A at 240V. 3A at 110V. Output Voltage 28V DC Output Current 4A per output. 8A total. Battery Charging Current 1A with combined batteries at 20V The operational status of the power supply is continuously monitored and indicated via externally visible LED’s for: • Mains; • Battery OK; • Outputs OK; and • Output on / off. External alarm outputs are provided for mains and / or DC output failures. Weight of the 10 Amp version is 4.8 kg, without batteries. One battery weighs 2.5 kg, thus with two batteries fitted, the weight is around 9.8kg. For nurse call orders, the enclosure is normally powder coated light gray and assembled for wall mounting. If specified, it is also available in black and assembled for insertion in a standard 19” rack. One can be changed into the other by swapping the two side plates around. See “Rack Mounting the Power Supply” on page 130.128 Chapter 12: Power Supply

Installation Guide IP-PSA Power Supply InstallationNote Wall Mounting the Power Supply The front of the power supply (the side with The footprint of the Power Supply is 482 x 200 mm. It will come 132 mm the key switch shown in front of the wall. It can be surface mounted using four screws, two on on Figure 12-1), will each side of the unit. The keyholes are slotted for 6 mm screws (pan actually be the bottom head). Install the four screws in a rectangular pattern 458 x 140 mm (or the top) once fixed ensuring that the heads remain proud by 4 mm. The enclosure will drop 8 on the wall. mm after inserting the screw heads in the keyholes on each side of the chassis. Leave 150 mm free for cables Figure 12-2 PSA dimensions and clearance Leave 150 mm free for cables. DC POWER DC POWER MAINS LEAD External ALARM OUTPUT IEC line socket Batteries IEC Inlet (Male Pins) Leave 150 mm free for access to key switch and push buttons 129 Note Leave 150 mm free for access to key switch and push buttonsAustco

IP-PSA Power Supply Tacera A minimum clearance of 150 mm should be provided above and below for access to the cable plugs on one side, and to the key switch and push buttons on the other. Of course, if mounted low on the wall, the control panel would be on top so that the LED's are easily viewed. The brackets will hold the batteries firmly in place in any position. Bench Mounting the Power Supply The Power Supply is normally shipped in its bench mount configuration. Select a suitable location for the unit (usually close to the master nurse stations); allow 150 mm clearance on both sides for access to connectors and enclosure screws. The unit can be mounted with the long axis horizontal or vertical, but make sure any batteries are upright in their enclosure. Position the PSA- 20 in the preferred location and mark and drill for the four mounting screws. 1 Drill four holes into the wall and hammer in wall plugs. 2 Screw in four self-tapping screws, with the heads standing out about a millimetre from the wall. 3 Fit the PSA-20 to the screws and then tighten them up. Rack Mounting the Power Supply When rack mounted, the Power Supply is 3U high. 1 Undo the two end plates. 2 Swap and invert them so that 19\" rack ears are flush with the front of the unit. 3 Fix the end plates in this position. Note It is normal to locate the power supply low in the rack and have any external batteries close by on a suitable shelf. Figure 12-3 PSA-20 as a 19\" rack unit (3U high) Battery Compartment Chapter 12: Power Supply130

Installation Guide IP-PSA Power Supply Front Panel Figure 12-4 shows the front panel of a Power Supply. The key switch locks and unlocks both. Figure 12-4 Front panel Note The output control buttons do not operate once the key has been locked and removed. Each of the two DC outputs has an ON/OFF push button which switches the appropriate output ON or OFF. Above each switch are two green indicator LED's. The top one indicates whether the OUTPUT is OK or not. This LED will turn off if the output fuse has tripped. The second LED shows whether the output relay is switched ON or OFF. If the OUTPUT is ON then the LED is green.From power on the default is for both outputs to be ON. The ON/OFF control is for maintenance purposes. On the right hand side are the status LED. The BATTERY OK LED is green when the battery is fully charged and the output voltage is above 26 Volts. When running on batteries, this LED will go off when the battery voltage becomes less than 22V, which indicates the batteries are getting dangerously low. It will re-illuminate when the mains power is restored and the battery voltage exceeds 26V. The LED may stay off when a battery is faulty and not charging properly. The MAINS FAIL red indicator LED comes on when the incoming AC supply fails. At the same time, the corresponding ALARM OUTPUT is activated. The OUTPUT FAIL red indicator LED comes on, together with the corresponding ALARM OUTPUT, when either of the DC outputs is below 19.5 Volts. This is usually because the fuse has tripped, or the system is running on batteries and they are getting low. The output connectors will be completely disconnected from the power source when running on batteries and the battery voltage becomes less than 18V. This is to protect the electronics from not operating correctly and to protect the batteries from deep discharge potentially destroying the battery, reducing its ability to be recharged or shortening its life. When AC mains supply is restored, the outputs will automatically be reconnected.Austco 131

IP-PSA Power Supply Tacera132 Connections The connectors are external plug-in, with screw terminals, to facilitate installation and servicing. An earth terminal is provided at each connector. It is connected to the chassis and lid of the enclosure, and also to the mains earth lead. This terminal may be used according to on site requirements. In general, any accessible metal part of the nurse call equipment, which can be touched by a user, should be connected to this earth or to a local safety earth. This could include any metal call button plate, for example. Mains Power Connector The PSA power supply has an IEC 60320 C14 standard inlet (male pins) to accept the appropriate mains cable with female C13 connector. A standard cable, 2 metres long, is supplied in Australia. Otherwise, it is fitted with the plug suitable for the county plug point. Warning A detachable cord is not rated for routing through a conduit and should not be secured or anchored. Please make sure it is not in a position to be accidentally unplugged. The inlet has a twin fuse drawer, either one in the live line and a spare (IEC 905), or one fuse each in the neutral and active lines (IEC 601). The fuses are fast acting, M205 size 5 Amp. The power supply’s electronics are protected against power surges, near lightning strikes, cable shorts and power reversals. 0V and the mains Earth are not connected together inside the PSA power supply. If it is necessary to do so, this may be done at one or all of the plug-in connectors by using a wire between the terminals. Note The mains connection must comply with local standards and regulations. In Canada, the cord must be fitted with a NEMA 5-15P Hospital grade plug on the mains side and the IEC inlet with a cable retaining clip. Power Distribution It is recommended to run separate power cables to the following kinds of units: • Room Controllers • Annunciator Displays • Paging Base Typical conductor size is 2.0 mm2, or 17 AWG, stranded. For added mechanical strength, use figure ‘8’ in an outer sheath, variously called TPS (Thermoplastic Sheath) or PVC ELV (Extra-Low Voltage). Special attention must be paid to the annunciators’ power feed, as there is a large current increase when alarms are displayed. If the final test does not pass, a thicker cable will be required. Chapter 12: Power Supply

Installation Guide IP-PSA Power Supply DC Power Connectors Figure 12-5 shows the label located on the rear of the power supply, where all DC outputs and signal outputs are located. Figure 12-5 DC power connector label Each of the two-part connectors will accept cable sizes in the following range: • 0.2 – 2.5 mm2 or • AWG 24 - 13 Conductors must be large enough that the voltage drop at the end of a run is no more than 1 Volt under load. That is to say, if running on the 124 V battery backup, you measure at least 23 V at the end of the line with an “average” number of alarms turned on. For the installed system to comply with UL 1069, cabling should comply with the Standard for Thermoset-Insulated Wires and Cables UL 44 or the Standard for Thermoplastic-Insulated Wires and Cables, UL83. For the system to meet the requirements of AS 3811, multi-stranded cable should be used. Alarm Outputs The PSA Power Supply has two alarm outputs (Figure 12-5): • MAINS FAIL indicates either the AC source is interrupted or the AC/DC convertor module has failed. The system is now running on batteries it fitted. • OUTPUT FAIL indicates the PSA output has dropped below 19.5 Volt. Either the battery is running out, and the system is going to stop working properly very soon, or one of the output 1 or output 2 fuses has tripped. Each alarm output is an open drain FET that is rated to sink a maximum of 1 Amp (equivalent to a normally open relay contact, closed to ground on alarm). The alarm connector has +24 V and 0 V outputs provided so that an external buzzer can be connected to signal an alarm condition. PSA alarm outputs may be connected to an IPnet input device such as an IP-OPT8 or IP-IN8 input, in place of a normal callpoint. In the event of a mains or output failure, an alarm will be raised on Tacera and corrective action can be undertaken.Austco 133

IP-PSA Power Supply Tacera Resettable Fuses Each DC output has a resettable multi-fuse, which means that the fuse will reconnect automatically if a fault causing excessive current is removed. A momentary shorting of the output, as often happens during installation etc., will cause a temporary interruption in the DC supply but will not require that a fuse be replaced at the power supply. Note When no battery is connected, a direct short may cause the AC/DC convertor module to shut down. To restore the output in this case the mains power should be switched off for a short period. Battery Backup Fitting a battery or batteries is recommended in all cases, even if the hospital mains supply has an automatic emergency backup. According to AS 3009 a nurse call system is classified as ‘vital’ and a mains power source that complies with AS3009 will be restored within 30 seconds of failure. Generally, a backup battery will be needed to avoid losing data while power is being restored and it will provide a smooth uninterrupted changeover. Batteries are not included with the PSA. Suitable approved batteries meeting local standards like UL 1069 or AS 3009 need to be purchased. Note When batteries are air-freighted, they are treated as “hazardous goods” and require special handling. The PSA enclosure has a compartment that will accept two sealed lead acid batteries of nominal capacity 7 Ah each and nominal voltage 12 Volt. Their size is in mm: 151 long x 65 wide x 94 high. Their connector tabs are size 4.75 x 0.8 mm. More batteries can be added outside the PSA. The total battery capacity required for a Nurse-Call system is calculated by multiplying the backing up time specified, in hours, by the total “average” current, in Amp. The total current taken by the system increases with the number of simultaneous calls, and an average amount of traffic has to be estimated. If more than one battery is needed, then they shall all be of the same type, manufacture, Amp-hour capacity and history. Internal Batteries Installation On the left of the power supply unit is a battery compartment with a cover that opens to expose three sides. See Figure 12-6 for compartment position.134 Chapter 12: Power Supply

Installation Guide IP-PSA Power Supply Figure 12-6 Battery compartment Each battery is clamped in place by two brackets. Figure 12-7 Battery and bracketsAustco To remove the battery compartment lid, 10 x M3 screws have to come out: • Three on the front, • Three on the back, • Four on the left side. Lift the lid and lay it on the bench behind the chassis. You can now install the batteries and tighten the 3 mm nuts easily to fasten the brackets to the floor. Warning Fully charged batteries can store a considerable amount of energy. Care must be exercised to ensure that they are housed and handled in such a way that the connection terminals cannot be shorted together which could result in dangerous electrical sparks and high current discharge. 135

IP-PSA Power Supply Tacera Installing External Batteries A screw type plug-in connector on the rear panel has provision for the connection of additional external batteries (Figure 12-7). The two left-hand pins are 0V, the two right hand pins are +24V. The external batteries should not exceed 35 Amp-hours in total. The external batteries have their own separate charging circuit, and will function whether internal batteries are installed or not. A solid state resettable fuse in the charging leg will trip at 5A. Use as big and as short a cable as possible to minimise voltage drop. The connector accepts conductors up to 2.5 mm2 wire (AWG 13).136 Chapter 12: Power Supply

IndexSymbols Installation 45 120 Installing 472G 26 Cancel 553 Press Update 49 Cancel Callpoint 553 Second Hold Update 49 CCA-EEH 823G 26 Cleaning Mode 453PU 49 Cleaning Mode, Engaging 514 Button Callpoints 58 CM-Dx 86 CM-PB/ETH 117, 118, 119, Options 59 CM-PM 848 Input Bridge Communications, VoIP 14 Components, CPS Callpoints 45 Configuration 74 Configuration, Software 15 Connections 73 Connecting Cables 97 Installation 73 Connection, LAN 1208 Input Opto-isolator 72 Connections 72 CP-PCP 84A 96 CP-SMH 81ACS-110 90 DACS-110 Lid, Removing and ReplacingActivation and Cancellation 58 DC Power Connectors 133Alarm Outputs 133 Devices, Input and Output 12AM-TVR 87 DIP Switches 122Annunciators 13 Distributed 22 Distributed Cabling 22 Audio Adjustments 113 Distribution, Power 29 Configuration 112 Dual Relay 70 Connections 112 Installation 111 EAN-PD1 110Antenna, External 120 Engaging Cleaning Mode 51Australian Plate 46 Ergo Plus Multifunction Handset 80 Ergoplus Patient Call Pendant 83B 56 Ethernet 37, 100, 112 111 Ethernet Network 100Bed 56 Ethernet Network, Cabling 100Bed Mat Callpoints External Antenna 120Brackets, MountingBritish Plate 47C 100 F 52 53Cabling 12, 20, 21 Fixed-button CallpointsCabling an Ethernet Network 85 Floor Mat 8, 57Cabling, Distributed 22Call Activation and Cancellation HCall Pendants 84 H3U 49 85 Activation and Cancellation Handset Connections 80 Connections 84 Handsets & Pendants Installation 84Callpoint 45 Configuration 84Callpoints 12 Connections 48Austco 137

Index TaceraHandsets and Pendants 12 N 100Hardware Requirements 106Hardware Specifications 94 Network, Cabling an EthernetI OInput and Output Devices 12 Options 59Input Opto-isolator, 8 72 Opto-isolator, 8 Input 72Inputs 103 Output Devices 12Installation Steps 16 Over Bed Lamps 68, 86Installing Callpoints 47Installing Ethernal Batteries 136 Connections 86Intercoms Installation 86 Over Door Lights 13 Configuration 126 Configuration 68 Connections 125 Installation 65 Power 126 Wiring 68Internal Batteries Installation 134IP Address, Server 101 PIP Addresses, Setting Up 15IP Connect Devices 89, 103 Paging 13 134IP Connect Server 90, 99 Pendant Connections 85 Connections 100 108 Pendants 50, 84 Installation 95, 100 Pendants, Heandsets 12IP-ACS-110 90 Power 19, 38, 129, 133,IP-CCT 33 Power Distribution 132IP-CCT Wall Mount 32 Power Distribution 29IP-CPS 52, 53 Power SupplyIP-CPS Pull Cord 60IP-CPS-CN 55, 56 Connections 132IP-CPS-PC 60 Installation 125, 129IPC-Tacera 105 Powering Up the ACS-110 98IPC-Tacera Software Installation on PC PSA-20, Rack Mounting 130IPnet 37, 42 Pull Cord Callpoints 60IPnet Controller Installation 61 Configuration 38 Installation 34 R 96IPnet Devices 37, 41, 79IP-ODL 64 Rack Mounting the PSA-20 130IPoint Devices 37 Relay Activation 71IP-OPT8 72 Removing and Replacing the ACS-110 LidIP-PSA 128 Requirements, System 105IP-TALK2 123 Resettable Fuses 134IP-TB8 62 RS232 101IP-ZTS 68 RS485 101L S 99LAN Connection 120 Serial 101 IndexLights, ODL 13 Serial - RS232 15 Server IP Address 101M 130 Server, Shutting Down 99 Server, Upgrading the IP ConnectMigrating 2G to 3G 26 Setting UpMounting Brackets 111Mounting the PSA-10, Rack IP Addresses 15 Shroud 50 Shutting Down the Server 99 Single Staff Station 22 Software Configuration 15 SSD 90, 91, 92 Staff Stations 13138

Installation Guide Index Configuration 106 26 Wiring 106Steps for 2G to 3G UpgradeSteps, Installation 16Supply 129, 133Switches, DIP 122System Requirements 105TTacera Cabling 26Tacera Configuration Tools 106Terminal Block Series Call Point 62Tone Sounders 68, 87 Configuration 72 Connections 70 Installation 71TV Controller 87 Configuration 88U 99Upgrading 99Upgrading the IP Connect ServerUser Interface 107V 14VoIP CommunicationsW 112Waterproof 50Web Access 15Wiring to the SystemAustco 139

Index Tacera140 Index