MasterStation_T3-11

Master StationUser’s Guide November 15, 2013Austco Communication Systems Pty Ltd40 O'Malley St, Osborne Park, Western Australia 6017Phone: +61 8 9244 4499Fax: +61 8 9244 4727Web: www.austco.com

©Copyright Austco Communication Systems 2013All rights reserved.Reproduction, adaptation, or translation without prior written permission isprohibited, except as allowed under the copyright laws.WarrantyThe information contained in this document is subject to change withoutnotice.Austco Communication Systems makes no warranty of any kind withregard to this material, including, but not limited to, the implied warrantiesof merchantability and fitness for a particular purpose.Austco Communication Systems shall not be liable for errors containedherein or for incidental or consequential damages in connection with thefurnishing, performance or use of this material.TACERA-MASTERSTATION-V3.1

ContentsChapter 1 Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Device Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Who Should Read This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 User’s Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Contacting Austco Technical Support . . . . . . . . . . . . . . . . . . . . . . . 5 Related Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Chapter 2 Device Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What You See on Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configurable Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Remote Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Maintenance Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Chapter 3 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Master-Slave Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Audio Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Austco November 15, 2013 1

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PREFACE 1 The Tacera Master Station is a high resolution, alphanumeric LED Annunciator that provides audio and visual notification of active calls by means of text messages with accompanying alert tones based on priority. This IP-based device allows text messages, colors and tones to be completely configured for your facility. The alert tones and message colors for all call priorities can be customized to suit your facility. The Master Station can be programmed to display messages from multiple areas, allowing calls to go to a specific unit displays and higher priority calls to go to adjacent unit or floor displays as required.Austco November 15, 2013 3

Device Description Tacera Device Description The Tacera Master Station uses 50 mm tall, high-efficiency LED modules in a wide-angle panel with a resolution that ensures messages are easy to read from a distance of up to 20m. The high resolution of the display allows all English and European ASCII characters to be clearly displayed. The Master Station uses proportional fonts so that characters are only displayed at their required width rather than a fixed width. On average, the Master Station displays 12 characters and automatically scrolls messages that are longer than can be displayed in the 8 x 64 area. Up to 24 messages can be stored and displayed at any one time. The Master Station can be programmed on-site using a laptop and the Austco application PCDLP. The configuration data is downloaded into flash memory, ensuring data is protected in the event of power loss. For information configuration, see the Tacera Configuration Guide. Figure 1-1 Tacera Master Station Who Should Read This Guide This User’s Guide is intended for anyone wanting to learn how to use the Tacera Master Station. The intended users of the Tacera Master Station include nurses, physicians, administrative staff, clerical staff, and other hospital personnel. The installation instructions included in this guide are for those who install the hardware at the site. User’s Guide Organization The Master Station User’s Guide is organized into the following chapters: Chapter 1, Preface, introduces the Tacera Master Station, describe this document’s purpose, lists the document’s organization and provides information about contacting Austco Support. Chapter 2, Device Functions, provides information about the display features and the configurable items associated with the Master Station. Chapter 3, Hardware Installation, describes the hardware components of the Master Station and provides information on how to install the hardware. Index contains an alphabetical listing of topics covered in this guide, along with references to locations where you can find related information.4 November 15, 2013 Chapter 1: Preface

Integration Guide Contacting Austco Technical Support Contacting Austco Technical Support If you don’t find your questions answered in this guide, please contact Austco Support either on phone +61-8-92444499, or via e-mail [email protected]. If you have any questions concerning software licenses or maintenance agreements, please contact Austco Sales at [email protected]. Related Documentation Tacera Configuration Guide - provides the information necessary for understanding and modifying the IP Connect Configuration properties files and defines how certain features function through a range of configuration options. Tacera Installation Guide - provides the information necessary for installing all the hardware associated with the Tacera nurse call system.Austco November 15, 2013 5

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DEVICE 2FUNCTIONS The Master Station receives instant alerts for all nurse calls and maintenance calls. Depending on the configuration, the calls are accompanied by chimes. The Master Station also allows customization of the content you want to see on the display.Austco November 15, 2013 7

What You See on Display Tacera What You See on Display Here are a few illustrations of what you see on the Master Station display and how you interpret them: Figure 2-1 Active Master Station Example18 November 15, 2013 Chapter 2: Device Functions

Installation Guide Configurable ItemsConfigurable Items Configurable ItemsDigital ClockMessage Text Most of the content that displays on the Master Station LCD are configurable. In the following table, you can see the items you canCall colors configure and the default settings for each of them. If you want to changeCall Messages something, please contact your installer or contact Austco Support.Tones Figure 2-2 Configurable items Configuration Default Settings Show or hide when there are no Show active calls. How detailed you want the messages Depends on how it is configured in the to be. For example, you may choose IP Connect server. to know the call location starting from the site name followed by building name, ward, room, and bed or only the ward and room details of the call. You may apply the standard color North American standard colors. codes that are generally used in your country for each type of call. Show or hide low/medium-priority Hide calls. You may assign the standard tones North American standard tones. that are generally used in your country for each type of call.Austco November 15, 2013 9

Remote Display Tacera Remote Display To an IP Connect Server, the Master Stations that are not directly connected to it are remote displays. If you assign a remote display to an IP Connect server, the server sends messages to that remote display via the server associated with the remote display. In other words, if there are multiple IP Connect servers and each one of them has a Master Station connected to it, you can configure the Master Stations to receive messages from IP Connect Servers to which they are not directly connected to. For this set up to work, all the IP Connect Servers must share the same Integration LAN (eth0). Figure 2-3 Remote Display Connections10 November 15, 2013 Chapter 2: Device Functions

Installation Guide Maintenance Calls Maintenance Calls There are two aspects that differentiate maintenance calls, which are displayed on the Master Station: • In case of Tacera system failure, that is, the IP Connect server is down, you see a Connection down. message on the display, provided you have opted for this feature during configuration. The message is accompanied by a chime. • If there is a problem with the IP-CCT or other IPnet devices, you see the respective maintenance calls, which look similar to the nurse call alerts. This is an optional feature, which has to be enabled during configuration. Also, for this option to work, the maintenance calls should not be filtered by the IP Connect server.Austco November 15, 2013 11

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HARDWARE 3INSTALLATION The Master Station is connected to the IP Connect Server via Ethernet. Call tones matching the call priorities ensure that staff are alerted to calls when not within sight of the Master Station. Table 3-1 Tacera Master Station Product Code Description AN-PD1 Annunciator, Programmable Display, 12 Character, AN-PD1/DB 50mm Double-sided mounting bracket for annunciator, PairAustco November 15, 2013 13

Hardware Components Tacera Hardware Components The Master Station is supplied with a wall-mounted (Clipsal™ 2000) breakout plate which houses an RJ-12 and RJ45 socket that match equivalent sockets on the back panel of the Master Station. Short patch leads are also supplied. The Master Station to wall outlet patch leads are 200 mm long so consideration must be made to mount the Master Station close to the wall outlet; this keeps the installation neat as well as ensuring the RS485 data bus is not compromised by having long stubs. Figure 3-1 Wall Outlet for Master Station14 November 15, 2013 Chapter 3: Hardware Installation

Installation Guide Installation Installation The Master Station is supplied with mounting brackets enabling it to be ceiling or wall mounted. The brackets allow the Master Station to be tilted to give a proper viewing angle. Figure 3-2 Rear View of the Master Station Each mounting bracket has two 4 mm holes enabling appropriately sized screws or bolts to be used to securely mount the Master Station to the surface. The diagram below shows the hole centres of the brackets. Two alternatives of bracket positioning are shown. Figure 3-3 Master Station BracketAustco November 15, 2013 15

Ethernet Connections Tacera Ethernet Connections The Master Station is an IP device that can be connected to the Tacera Nurse Call System over the nurse call LAN using standard CAT5/6 cable. This makes it easy to install and allows the system to monitor the device for connectivity and errors. Figure 3-4 Tacera Network The Master Station also supports Austco’s #2 protocol using RS485 so that it is compatible with existing sites that are running AN-series Master Stations. However, the newer features such as scrolling of long messages and display of time will not apply. Austco’s APB protocol is also supported, providing the added benefit of bi-directional communication with the Tacera server for non-nurse call displays such as greetings or time/date displays. There is an RJ-45 socket at the back of the wall outlet for connection to the Ethernet LAN.16 November 15, 2013 Chapter 3: Hardware Installation

Installation Guide Power Connections Power Connections The high-efficiency LED modules have reduced power consumption to 150 mA (typical) and a maximum of 290 mA at 24 V. When there are no active calls, the Master Station can be configured to display the current time. Two blocks of screw terminals are used to connect 10-30 V DC power and RS485 data if required.Austco November 15, 2013 17

Master-Slave Connections Tacera Master-Slave Connections The Master Station can be connected in a mirrored fashion where a master drives a number of slaves. A maximum of eight slaves can be connected to a single master. The RJ-45 socket of the wall outlet allows the master to connect to the Tacera nurse call LAN via CAT5/6 cable. The RJ-12 socket of the wall outlet serves two purposes — establishes a RS485 connection, as well as power connection. The master slave connection involves back-to-back RJ-12 sockets interconnected with each other in a daisy-chain fashion. Note  The RJ-45 sockets of the slave stations are left unused.18 November 15, 2013 Chapter 3: Hardware Installation

Installation Guide Configuration Configuration A special configuration and download utility (PCDLP AN-Console) is used to configure the Master Station and download current configurations during service calls. The alert tones and message colors for all call priorities can be customised to suit particular applications or global regions. The Master Station can be programmed to display messages from multiple areas, allowing calls to go to a specific ward display and higher priority calls to go to adjacent ward or floor displays as required. The firmware and operating parameters of each Master Station, including priority tones and colours, can be upgraded in real time without shutting down other parts of the system. This allows changes to be made on a working system without interruption to the operation of the system. The PCDLP AN-Console also allows you to set up the keep-alive message feature that verifies if the IP Connect Server connected to the Master Station is still available. To enable this feature: 1 Open PCDLP AN-Console. 2 Select the Interface Alarm check box. Figure 3-5 PCDLP homeAustco November 15, 2013 19

Configuration Tacera 3 Enter Time to detect (seconds) and after power up values. Note  Time to detect is the time interval you set up for auto detection of signals from the IP Connect Sever. After power up is the time within which you want the Master Station to find and connect to the IP Connect Server as soon as it is powered up. Table 3-2 Minimum values: Time to detect and after power up Time to detect (min) after power up (min) 2G systems 10 10 3G systems 12 10 Caution  The value you enter for Time to detect and after power up must not be less than the minimum values mentioned in Table 3-2. 4 Choose a SOUND from the drop-down list and enter the TEXT you want to display when the Master Station receives no signal from the IP Connect Server.20 November 15, 2013 Chapter 3: Hardware Installation

Installation Guide Audio Adjustments Audio Adjustments Maximum speaker volume is pre-set by a potentiometer accessible from the front of the Master Station. Use a small blade screwdriver. The potentiometer is directly behind a hole below the Master Station screen. Figure 3-6 Master Station speaker Speaker Cover Power On Indicator Volume AdjustmentAustco November 15, 2013 21

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IndexA I 23after power up 20 illustrations 8agreements 5 Installation 13alphanumeric 3 Interface Alarm 19AN-Console 19 IP Connect server 11AN-PD1 13 IP-based 3APB Protocol 16 IP-CCT 11ASCII 4 IPnet devices 11Audio 21 KB keep-alive 19bar graph 8 LBracket 15 LCD 9Brackets, Mounting 15 LED modules 4, 17C licenses 5call types 8 MCAT 5/6 18 Maintenance Calls 11chimes 7 Master 8Clipsal 14 Master StationClock 8, 9colors 9 Audio Adjustments 21Configurable 9 Configuration 19configure 9 Installation 15Connection down 11 Master-Slave 18connection down message 19 message 8Connections 16 Mounting Brackets 15current configuration 19 OD orange 8documentation 5 Pdots 8 Patient Call 8double-side mounting 13 PCDLP 4, 19download configuration 19 Power 17E Product Code 13Emergency 8 REthernet 16 rear view 15F red 8Functions 7 Remote Display 10G RJ-12 14green 8 RJ-45 18green dot 8 RS485 14H SHardware 14 scrolling 8Hide 9 settings, default 9 Show 9Austco speaker 8, 21 November 15, 2013

Index TaceraStaff Assist 8Support 5, 9system failure 11TTacera Network 16Technical Support 5time to detect 20tones 924 November 15, 2013 Index