NZ Post Envelope Layout Standard

Envelope + Postcard Layout Standards Mr AB Sample 126 Sample Street Sample Suburb Domestic Bulk Mail July 2015 Sample City 9965 Mr AB Sample 126 Sample Street Sample Suburb Sample City 9965 You can make a BIG CHANGE with your small change on Giving Tuesday Alan Mr AB Sample 126 Sample Street Sample Suburb Sample City 9965 2nd December is Giving Tuesday

Contents These standards outline the Bulk Mail overview 1 requirements for both machine Introduction 2 sorted and manually sorted Bulk Mail. 1.0 Machine sorted standards 3 Machine sorted requirements 1.1 Key areas 4 apply to: 1.2 Clear zones 5 • VolumePost • Business Standard and 1.3 Mail piece construction and materials 15 • Approved FreePost. 1.4 Address printing 17 Manually sorted requirements 1.5 Sender address area 19 apply to: 1.6 Permit Post Impressions 20 • GoFlexible • Business Flexible 1.7 Approved FreePost 21 • PrintPost Checklist – For machine sorted mail 25 • Volume PreSort • Print PreSort and 2.0 Manually sorted requirements 26 • Adcard Contacts 29

Bulk Mail overview This table provides an overview of the general requirements for domestic Bulk Mail products. For full product specifications, please refer to the Postal Users Guide. Bulk mail products can be used with window and non-window envelopes and postcards. Flow wrapped items are permitted when using manually sorted items. Bulk Mail VolumePost™1 VolumePost™3 Business PrintPost™ GoFlexible™ Business Volume Print AdCard Machinable Envelope General Checks Layout Standards • Envelope fl exibility Standard PreSort™ PreSort™ Flexible 1000 • Envelope matte fi nish 5 - 10mm 2 Indicia Area SR#Er {#45678/#Zhoolqjwrq#Pdlo#Fhqwuh/#Zhoolqjwrq#8378 • Statement Of Posting Minimum 1000 300 300 Magazines & 500 300 5000 5000 5000 Min 5mm • No prohibited or Quantity catalogues lodged 1 Sender Address Area Max 40mm 10mm 123456 dangerous contents >2 times a year 10mm 5 - 10mm Max 100mm Medium: 240 x 130mm Medium: 240 x 130mm Min 8mm Seder ddress Maximum Medium: 240 x 130mm Medium: 240 x 130mm Medium: 240 x 130mm Oversize: 385 x 260mm Large: 240 x 165mm Large: 240 x 165mm Medium: 240 x 130mm Oversize: 385 x 260mm Medium: 240 x 130mm Min 8mm 123456 Dimensions Large: 240 x 165mm Large: 240 x 165mm Large: 240 x 165mm Large: 240 x 165mm Large: 240 x 165mm Sr vwdo#Uhi2edufr gh 3 Address Area Oversize: 385 x 260mm Oversize: 385 x 260mm Min 8mm D1#E1#Vdpsoh Min 8mm 456#Vdpsoh#Vwuhhw Min 8mm Vdpsoh#Dgguhvv Min 8mm Vdpsoh#Wrz q#4567 Min 8mm Maximum 6mm 6mm 20mm Thickness 6mm PPSAM 20mm 20mm 8mm 20mm 1mm 4 Delivery Address clear zone Min 8mm • Permit (including up to 40mm 5 Sort Code clear zone - must be clear of logos, graphics and text but can be an approved Pantone colour Min 15mm New Zealand Post logo) • Delivery Address format 1 1 Sender Address area 4 4 Delivery Address clear zone • Sender Address Maximum M 55g M 55g M 55g 1kg 1kg 1kg M 75g 1kg M 25g 2 • Location • 8mm around the window Weight • All items must have L 75g L 75g L 75g L 100g L 35g 2 Permit/Indicia area • 8mm around the • Location the same dimensions • Current approved delivery address text • Sequenced & • Sequenced & • Sequenced & design 5 Sorted in Sorted in Sorted in unsequenced items unsequenced items unsequenced items 3 5 Sort Code clear zone trayed separately trayed separately trayed separately Presentation ascending ascending ascending • Unsequenced • Unsequenced • Unsequenced 3 Delivery address • 15mm across the bottom of the envelope • Font colour postcode postcode postcode items sorted items sorted items sorted • Font size order order order in ascending in ascending in ascending postcode order postcode order postcode order • No Bold, italics or underlined SOA SOA SOA SOA SOA SOA SOA • Skew • Customer reference Address Data Address match to Address match to NO SOA Address match to Address match to NO SOA Address match to Address match to Address match to • Recipient details • Items must be trayed New Zealand Post New Zealand Post REQUIRED New Zealand Post New Zealand Post REQUIRED New Zealand Post New Zealand Post New Zealand Post • Postcode location sequence fi le sequence fi le sequence fi le • Items must be faced postal address fi le postal address fi le postal address fi le postal address fi le + in delivery run order + in delivery run order + in delivery run order (all items oriented same way) Manual Manual Manual Address Data • Tray must be labelled Envelope (sequenced item (sequenced item (sequenced item SOA / Statement of Accuracy • Matches a sender’s address list to the New Zealand Post postal address fi le Layout Machinable Machinable Machinable Manual Manual Manual address includes address includes address includes • A minimum declared SOA of 70% is required to use SOA pre-requisite products. Standard delivery round delivery round delivery round The amount between 70% and 85% is charged at non-conformance rate. 12kg number) number) number) • SOA certifi cate is valid for 12 months • SOA is available from any SendRight certifi ed provider – go to www.nzpost.co.nz/sendright Address Sequencing • Required to use Volume PreSort and Print PreSort bulk mail products New Zealand Post credit account Lodge 8am–5pm Monday – Friday PermitPost impression New Zealand Return Address Use the correct product code • Matches a sender’s address list to the New Zealand Post postal address fi le and sorts into the postie delivery run order; the physical route each postie takes, to achieve best results Common Before • A minimum 85% sequence rate is required Requirements ABC123 • Each lodgement must have data sequenced 5pm 456789 • Sequencing is available from any PreSort certifi ed provider – go to www.nzpost.co.nz/sendright • Maximum tray weight Please note this guide is intended as a summary only. The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users’ Guide. These are available for reference at PostShop TM stores and selected New Zealand Post retail outlets, or can be viewed on our website at www.nzpost.co.nz/terms. Other conditions for New Zealand Post Account customers are contained in the terms and conditions provided when credit was arranged. New Zealand Post reserves the right to change the product specifi cations. VolumePost, PrintPost, GoFlexible, Volume PreSort, Print PreSort and PostShop are trade marks of New Zealand Post Limited. ADV396DG15 March 15 1 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Introduction This guide will help you to meet Key changes from the July 2014 edition Bulk Mail Trays, Lids & Labels the envelope layout standards for New product information for Adcard Page 26 • You can collect Trays and Lids from your local machine sorted and manually sorted New approved permit colour Page 20 Business Mail Centre, or Bulk Mail products which include: • If you need more than 50 trays, they can be pre- New approved font Page 17 ordered by calling 0800 501 501 – press 1 for business • VolumePost Key changes from the July 2013 edition • Tray labels for non mailhouse customers can be • Business Standard The term ‘mail piece’ is used to refer to enveloped items printed from nzpost.co.nz/traylabels and postcards. Additional information • Approved FreePost Section 1.6 is now called ‘Permit Post Impressions’. To ensure your mail piece meets our addressing • GoFlexible accuracy and address layout standards, including terms Lodging your mail piece and conditions and other product requirements, refer • Business Flexible ‘Mail piece’ is used throughout this document to refer to to our website at www.nzpost.co.nz/addressing and window envelopes, non-window envelopes and postcards www.nzpost.co.nz/bulkmail. • PrintPost as applicable. If the documentation does not reflect the characteristics Before you lodge your mail piece please check that: of the actual lodgement, we’ll change it and notify you • Print PreSort of the change – this could involve a higher postage rate • you have completed the lodgement documentation being applied. • Volume PreSort correctly • your mail meets the applicable minimum volumes Please note, when developing this guide we have • Adcard and product requirements. endeavoured to make this as comprehensive as possible. However, if you are unsure about any aspect of your These standards apply from 1 July 2015 envelope design and layout, please contact us on and replace all previous versions. 0800 501 501. 2 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.0 Machine sorted requirements This section outlines the requirements for Envelope type Industry standard envelope sizes machine sorted mail, which applies to: (height x length) E8 90mm x 152mm • VolumePost 1 and 3 E9 92mm x 165mm E16 92mm x 191mm • Business Standard DLE 114mm x 225mm DLEE 114mm x 235mm • Approved FreePost. Max POP 120mm x 235mm This table lists envelope stock currently Specialist Max POP 120mm x 235mm C6 114mm x 162mm used in the domestic New Zealand CM 102mm x 215mm market whose dimensions are C5 162mm x 229mm compatible with our machines. The same height and length dimensions also relate to postcards. The maximum machinable dimension is 165mm high by 240mm long. Anything larger e.g. a C4 sized envelope is NOT able to be machine sorted. Please refer to the manually sorted products on page 26. 3 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.1 Key areas Our sorting machines detect 1. Sender address area 3. Indicia area (PermitPost™ impression/ information printed in three key areas, When the sender address is located on the front of the FreePost impression) specifically the: mail piece it must be located in the top left hand corner The indicia and delivery address must be on the same in an area no larger than 40mm high by 100mm wide. side of the mail piece. 1. Sender address area The specific formatting requirements for the sender Page 20 outlines the requirements for the PermitPost address are on page 19. impression. 2. Address block and object area 2. Address block and object area Page 22 outlines the requirements for the FreePost 3. Indicia area The delivery address (or envelope window) can be located impression. anywhere within the address block and object area that 3.1 Machine sorted mail You can print in these areas, subject to extends across the width of the mail piece subject to the the clear zone requirements on page 5. clear zone rules on pages 5–6. The PermitPost or FreePost impression must be located in the upper right hand corner in an area no larger As well as the delivery address, the address block than 40mm high by 80mm wide. Standard format only and object area can also contain other text, graphics permitted (this relates to Permit Post only). or colours providing they don’t contain or resemble an address, as this could be interpreted as a delivery 3.2 Manually sorted mail address. The PermitPost or FreePost impression can be located anywhere on the front of the mail piece (ie same side If using a window envelope the contents need to be sufficiently secure to prevent movement that may: as the delivery address). Standard and customised formats allowed (this relates to Permit Post only). • obscure or prevent the complete delivery address being read, or 3.3 Reusable mail • result in a paper edge exposing the back of the If using reusable envelopes, the PermitPost or FreePost envelope through the window. impression must be positioned top centre on the delivery address side of the envelope. A typical situation where movement can occur is when a Max POP envelope is used for a folded DL letter. 4 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.2 Clear zones Clear zones enable the sorting This is because with window envelopes the contents, With non-window envelopes and postcards and therefore location of the address, may move. machines to locate or read specific There needs to be an 8mm clear zone around: Please ensure there is minimal movement of the information that is critical for us to insert within the envelope. • the perimeter of the delivery address only. process your mail efficiently. Where addresses are printed directly onto envelopes For both window and non-window envelopes and or postcards the location of the address is fixed. postcards the 8mm clear zone around the perimeter There are three areas where clear of the delivery address can include: zones apply The clear zone requirements for the delivery address details are as follows: • a horizontal customer reference and/or barcode 1. Delivery address clear zone With window envelopes (please refer to page 18) • white and/or an approved Pantone colour 2. Indicia area clear zone There needs to be an 8mm clear zone around both: (please refer to page 16) • other graphics providing they have a black content • the perimeter of the delivery address on the insert 3. Sortcode clear zone of less than 30%. We will need to assess and • the outside perimeter of the window. approve these graphics on a case by case basis, 1. Delivery address clear zones before they go to print. Other content can appear elsewhere in the window A clear zone is required to ensure that the machines providing it does not resemble an address (ie. left 2. Indicia area clear zone can accurately read the delivery address. justified blocks of text.) The indicia area is a maximum of 40mm high by 80mm The requirements for this clear zone depend on For DLE and E8 envelopes, some of the 8mm clear located in the upper right hand corner of the mail piece whether you are using a window envelope or printing zone below the window can overlap with the 15mm (or top centre for reusable envelopes). It is critical that the address directly onto non-window envelopes sortcode clear zone. aside from the indicia itself, the area be kept clear of or postcards. logos, graphics and text, unless they are an approved Pantone colour and/or white. 5 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Clear zones continued When using a Facia Indicia Mark (FIM), make sure there is: • a minimum clearance of 10mm all the way around the FIM bars (Approved FreePost envelopes use the type 3 FIM i.e. the triple black bars) • a minimum 10mm clearance between the FIM and any product logo. If any graphics spill over into this clear zone, they must be white and/or an approved Pantone colour. 3. Sortcode clear zone The sortcode clear zone is a 15mm high area that runs across the entire bottom edge of the mail piece. It is critical that the entire area be kept clear of logos, graphics and text, unless they are an approved Pantone colour and/or white. 6 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of DLE sized mail piece – measurements (diagram shown at 100%) Length = 225mm Height = 114mm This example shows the clear zones for a DLE window mail piece. If you are printing the delivery address directly onto the envelope or postcard only one 8mm clear zone is required around the delivery address itself. 5-10mm 32.5mm 27.5mm PO Box 12345, Wellington Mail Centre, Wellington 5045 10mm New Zealand 14mm 40mm Permit No. 123456 3mm Sender address area 5-10mm Max 40mm Indicia area 10mm 80mm Max 100mm Min 8mm Min 8mm Object area (graphics, logo, text) 8mm <Postal ref/barcode> <4> 8mm Address block (graphics, logo, text) A B Sample 123 Sample Envelope Street Object area Min Min Sample Address (can extend Sampleton 0000 of the mail piece) Min 8mm across the width Min 8mm Min 8mm* Min 8mm Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 15mm * For DLE, Max POP, E8 there may be insufficient space for an 8mm clear zone below the window. In these cases the 8mm clear zone can overlap with the 15mm sortcode clear zone. 7 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of DLE sized mail piece – colour guide (diagram shown at 100%) = any colour can be used in this area = only approved Pantone colours or white can be used in this area PO Box 12345, Wellington Mail Centre, Wellington 5045 New Zealand Permit No. 123456 Sender address area Indicia area Object Area (graphics, logo, text) <Postal ref/barcode> <4> Address block (graphics, logo, text) A B Sample 123 Sample Envelope Street Object area Sample Address (can extend across the width Sampleton 0000 of the mail piece) Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 8 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of Max POP mail piece – measurements (diagram shown at 100%) Length = 235mm Height = 120mm This example shows the clear zones for a Max POP mail piece. If you are printing the delivery address directly onto the envelope or postcard only one 8mm clear zone is required around the delivery address itself. 5-10mm 32.5mm 27.5mm PO Box 12345, Wellington Mail Centre, Wellington 5045 10mm New Zealand 14mm 40mm Permit No. 123456 3mm Sender address area 5-10mm Max 40mm Indicia area 10mm 80mm Max 100mm Min 8mm Min 8mm Object area (graphics, logo, text) Min <Postal ref/barcode> <4> Min Address block (graphics, logo, text) A B Sample 123 Sample Envelope Street Object area Sample Address (can extend 8mm Sampleton 0000 of the mail piece) Min 8mm across the width 8mm Min 8mm 8mm* Min 8mm Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 15mm * For DLE, Max POP, E8 there may be insufficient space for an 8mm clear zone below the window. In these cases the 8mm clear zone can overlap with the 15mm sortcode clear zone. 9 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of Max POP mail piece – colour guide (diagram shown at 100%) = any colour can be used in this area = only approved Pantone colours or white can be used in this area PO Box 12345, Wellington Mail Centre, Wellington 5045 New Zealand Permit No. 123456 Sender address area Indicia area Object Area (graphics, logo, text) <Postal ref/barcode> <4> Address block (graphics, logo, text) A B Sample 123 Sample Envelope Street Object area (can extend Sample Address across the width Sampleton 0000 of the mail piece) Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 10 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of E8 mail piece – measurements (diagram shown at 100%) Length = 152mm Height = 90mm This example shows the clear zones for a E8 mail piece. If you are printing the delivery address directly onto the envelope or postcard only one 8mm clear zone is only required around the delivery address itself. 5-10mm Max 34mm 32.5mm 27.5mm PO Box 12345, Wellington Mail Centre, Wellington 5045 10mm New Zealand Sender address area** Permit No. 123456 14mm 3mm Indicia area 10mm 5-10mm 70mm Max 64mm Min 8mm Min 8mm Min 8mm Object area (graphics, logo, text) <Postal ref/barcode> <4> Min 8mm Address block (graphics, logo, text) Object area A B Sample (can extend 123 Sample Envelope Street across the width Sample Address Sampleton 0000 8mm* of the mail piece) 15mm Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. * For DLE, Max POP, E8, there may be insufficient space for an 8mm clear zone below the window. In these cases the 8mm clear zone can overlap with the 15mm sortcode clear zone. ** For E8 envelopes the maximum sender address area is 34mm height x 64mm length. 11 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of E8 mail piece – colour guide (diagram shown at 100%) = any colour can be used in this area = only approved Pantone colours or white can be used in this area PO Box 12345, Wellington Mail Centre, Wellington 5045 New Zealand Permit No. 123456 Sender address area Indicia area Object Area (graphics, logo, text) A B Sample <4> Address block (graphics, logo, text) <Postal ref/barcode> Object area (can extend 123 Sample Envelope Street across the width Sample Address of the mail piece) Sampleton 0000 Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 12 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of C5 mail piece – measurements (diagram shown at 85%) Length = 229mm Height = 162mm This example shows the clear zones for a C5 mail piece. If you are printing the delivery address directly onto the envelope or postcard only one 8mm clear zone is required around the delivery address itself. 5-10mm 32.5mm 27.5mm PO Box 12345, Wellington Mail Centre, Wellington 5045 10mm New Zealand 14mm 40mm Permit No. 123456 Sender address area 3mm Max 40mm Indicia area 10mm 5-10mm Max 100mm 80mm Min 8mm Min 8mm Object area (graphics, logo, text) 8mm <Postal ref/barcode> <4> 8mm Address block (graphics, logo, text) A B Sample 123 Sample Envelope Street Object area Min Min Sample Address (can extend Sampleton 0000 of the mail piece) Min 8mm across the width Min 8mm Min 8mm Min 8mm Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 15mm 13 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Front of C5 mail piece – colour guide (diagram shown at 90%) = any colour can be used in this area = only approved Pantone colours or white can be used in this area PO Box 12345, Wellington Mail Centre, Wellington 5045 New Zealand Permit No. 123456 Sender address area Indicia area Min 8mm Object area (graphics, logo, text) 8mm <Postal ref/barcode> <4> 8mm Address block A B Sample 123 Sample Envelope Street Min Min (can extend Sample Address Sampleton 0000 of the mail piece) Min 8mm across the width Object area (graphics, logo, text) Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 14 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.3 Mail piece construction and materials Mail piece dimensions Self mailers Incompatible paper types for machine sorted items include: 1 Mail pieces must be rectangular with an aspect ratio of Folded self mailers (i.e. mail pieces made from a folded 1.4–2.6. To ensure your mail piece can be machine sorted, single sheet of paper) and other similarly built mail pieces • Decorative paper containing dark fibres, background its dimensions must be: must be fully sealed with gum, tape or glue all the way patterns or textures around the mail piece. Clasps, buttons, string, staples, Minimum Maximum glue dots and similar devices are not compatible with • polywrap Height 88mm 165mm the machines and cannot be used. The paper weight for • shrinkwrap Length 138mm 240mm self mailers needs to be at least 70gsm. • spunbonded olefin (sheet product made Thickness 0.15mm 6mm Paper type and sealing methods of high-density polyethylene fibres) Weight DL 55g C5 75g The paper used for the envelope (and the insert if using • silver foil window envelopes) must be opaque or dense enough to • flow wrap Mail piece construction and envelope weight prevent any printing or graphics from the inside of the mail piece clearly showing through. • any material containing metal The minimum paper weight for machine sorted envelopes is 70gsm. Envelope paper for machine sorted mail items must: Mail pieces must not be sealed using clasps, buttons, string, staples, glue dots or similar devices. Postcards • be constructed of paper only and not be synthetic If using any of the above, please refer to our manually To machine sort postcards effectively, they must have a • not be phosphorescent sorted products – see section 2.0. paper weight of at least 230gsm. We recommend using • be suitable for ink to dry in less than a second 230gsm to minimise the potential for damage. Inserts • have a matt finish Mail pieces must not contain magnetic items or items Kraft envelopes and recycled paper (bleached or non causing an uneven thickness, such as pens, pencils and bleached) are acceptable paper types for machinable loose keys or coins. This includes product samples as they mail products. If overprinting in a colour other than black, cause uneven surfaces and pose a risk to the machine variation in the final tone can occur, especially on non and the mail piece itself should any breakages occur. bleached paper stock. Please e-mail us your mail piece design for assessment before printing, even if using an approved pantone colour on [email protected]. 1 To determine the aspect ratio, divide the mail piece length by its height. 15 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Mail piece construction and materials continued Envelopes, postcards, insert material and Multiple window envelopes Gloss/shine address labels Multiple windows can be included on the envelope The mail piece material must be matt and non-reflective. The envelope or postcard, any visible insert material and providing they do not conflict with the clear zones Glossy or shiny materials are not compatible with our address labels must be white and/or an approved Pantone or contain information that may be interpreted as a sorting machines. If in doubt please ask. colour in all clear zones (see section 1.2 on page 5). This is delivery address. Mail piece flexibility to ensure there is sufficient contrast between the Window covering background and the text/graphics. The mail piece must be flexible enough to go through The envelope window must be transparent and the the sorting machine without damaging the mail piece or Outside the clear zones any colours may be used. delivery address must be clearly visible through it. Window the machine. As a guide, the mail piece and its contents coverings must be tight and free of any wrinkles, streaks, must be easily bent evenly around a 280mm diameter Acceptable Pantone colours fogging or colour. Open windows are not permitted. circular surface. The acceptable range of Pantone colours for use in the clear zones with machine sorted mail is shown in the 120 127 128 134 135 141 148 table. Key points to note are: 149 155 162 169 196 203 250 1. The actual colours shown below are approximate representations only 277 290 304 317 331 332 337 2. Acceptable Pantone colours can be created as solid 344 351 358 365 366 373 386 pantone colour or replicated out of CMYK 393 400 406 413 427 434 441 3. Screens of acceptable Pantone colours are also acceptable 453 454 461 467 468 474 475 4. CMYK colours with a black component of less than 30% may also be acceptable. We will need to assess and 482 488 489 496 502 503 510 approve these envelope designs on a case by case basis 524 530 531 538 545 552 559 5. If in doubt, please ask us! We will be happy to help. You can email us your mail piece design and layout 566 573 579 580 586 at [email protected] or call 0800 501 501. Want to use a colour you can’t see here? Refer to our manually sorted products on page 26. 16 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.4 Address printing The table below shows the current list of machine readable fonts and sizes. Not all font sizes can be used for all fonts. Font style Any font style/size not included cannot be used with our machine sort products. Please use one of the approved fonts Please do not use the styles below (or other highly or alternatively select a manually sorted product (see section 2.0). ornamental/stylised versions of the fonts shown on the left), as they cannot be read by the machines: Font 9pt 10pt 11pt 12pt Font 9pt 10pt 11pt 12pt • Bold Arial • • • • Letter Gothic • • • • • Underlined Arial Narrow • Lucida Sans • • • • • Italic. Upper case must be used for the first letter of each word Bookman Old Style • • • • Meta • • and the remaining letters can be written in all upper or all lower case. Calibri • • • Myriad Pro • • • For more information about addressing layout standards, Century • • • • • • • refer to our website at www.nzpost.co.nz/addressing. Century Oldest • • • • Quay • • • Want to use a font you can’t see here? Refer to our manually sorted products on page 26. Courier New • • • • Sans Basic B5 Plain • • Din • StoneSans • • • • • • Times New Roman • • • Foundry Sans • • • Trade Gothic • • • • Gothic 720 • • • • Trade Gothic Light • • Helvetica • • • • Verdana • • • • ITC Avant Garde Book • Formata BQ • • • • 17 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Address printing continued Font colour Address characters • it can be left or right justified, but it cannot extend further than 100mm to the right of: Fonts must be in black or dark blue (see page 20 All address characters must appear in the window if using for approved Pantone colours for delivery addresses, a window envelope. The address block skew must be less – the left hand edge of the envelope window, or PermitPost impressions and FIMs). than 5 degrees relative to the bottom edge of the mail piece. – the left hand edge of the recipient address if this is printed onto the envelope or postcard Print quality Address labels Alternatively, the barcode can be printed anywhere as long The characters forming the delivery address must Address labels must be fastened securely. The address as it is more than 8mm away from the delivery address. be clean, sharp, dark and uniformly printed. The label skew must be less than 5 degrees relative to the address must be printed clearly (i.e. dark text on a bottom edge of the mail piece. All addressing information light background). on the label must be legible and oriented to the longest edge of the mail piece. Left justification Acceptable example with even line spacing Customer reference and/or barcodes in the The delivery address must be left justified. address block Character spacing In addition to the delivery address, the address block There must be a minimum space of 0.3mm and a can also contain a customer reference (which can be maximum space of 1.5mm between characters. alphanumeric) and/or barcode. Word spacing The location of the customer reference and/or barcode must meet the following requirements to ensure it does There must be a minimum of 1 and a maximum of not impact on the reading of the delivery address: Unacceptable example due to uneven line spacing 2 character spaces between words/numbers. • it must be on one single line on the line above the Line spacing recipient name • the line spacing must be consistent with the rest of There must be a minimum space of 0.8mm and a maximum space of 6mm between address lines. the address This spacing must be consistent between each of the • wording needs to be printed in a font size of 8pt or less address lines and the customer number and/or barcode if included. 18 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.5 Sender address area All machine sorted mail items must • if it is written over multiple lines include a ‘sender • From: keyword’ (please refer to ‘sender keywords’) include a sender address. This can be • If undeliverable return to: • the sender address area can also include graphics located on the front or the back of the and logos. Sender keywords need to be located to the left or mail piece. Sender address area – back of mail piece immediately above the first line of the sender address. Sender address area – front of mail piece The sender address can be located anywhere on the back Example 1: sender address written as one line of the mail piece. It must include a postcode and can be The sender address must include a postcode and must A B Sample, 123 Sample Street, Sample Address, Sampleton 0000 appear in the sender address/company logo area in the written as a block or on one line with commas separating top left-hand corner of the mail piece. The sender address the address lines. The sender address font size must be Example 2: sender address written as a block area is a maximum of 100mm length x 40mm height. 8pt or less. (with sender keyword) For E8 envelopes, the maximum sender address area is Sender keywords a) with sender keyword to left of the first line of 64mm length and 34mm height. the address Sender keywords are specific words that are included Sender address area Max at the beginning of a sender address. If undeliverable return to: A B Sample 40mm 123 Sample Street Sender keywords need to be used when the: Max 100mm Sampleton 0000 1. sender address on the front of the mail piece extends over more than one line, or b) with sender keyword immediately above the first line of the address Diagram not to scale 2. sender address is included on the reverse of the If undeliverable return to: mail piece. To prevent the sender address being read as the delivery A B Sample address, the sender address must be printed on the mail Valid keywords are; Sender, Return, From and 123 Sample Street piece as follows: Undeliverable and can be used by themselves, Sampleton 0000 in a combination or with other words. • font size must be 8pt or less but still needs to be easily legible Common examples include: • preferably written on one line with commas separating • Return to sender: the address line • Return to: 19 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.6 Permit Post Impressions PermitPost impressions must be located on the front of the mail piece on the same side as the delivery address. Requirements Standard format Customised format (can be used with machine and manually sorted mail) (can be used with manually sorted mail only) PermitPost impressions can be designed as Standard or Location Must be in the indicia area in the upper right-hand Anywhere on the front of the mail piece Customised formats and are required for both machine corner of the mail piece (on the same side as the delivery address) sorted and manually sorted mail piece. Only Standard Clear Zones 5–10mm between the PermitPost impression None 27.5mm PermitPost impressions are permitted for machine 32.5mm and the top and right-hand edges of the mail piece sorted mail. The table on the right lists the requirements Colour Approved black or dark blue Pantone colours Any for both types. (see page 20) 14mm Font size and style Approved fonts only, size 9pt Any font style. Must be at least 8pt for ease A PDF of an approved Standard PermitPost of reading impression is available for you to download and use Mandatory features The left side of the PermitPost impression must include: 60mm at www.nzpost.co.nz/permitpost. All you need to do – New Zealand – Permit No. [Permit Number] is insert your allocated PermitPost number. – the New Zealand Post Permit logo 27.5mm Other 32.5mm PermitPost impressions must be printed directly onto PermitPost impressions can appear on labels the mail piece in the correct location as shown below. however hand stamps are not permitted. 8mm Hand stamps and labels are not permitted. 14mm 60mm Type 3 FIM for Approved FreePost Approved Pantone colours for delivery Max 2 4 2 4 2 mm 40mm Indicia area addresses, PermitPost impressions and FIMs 32.5mm 27.5mm Max 80mm 072 20mm 2747 343 8mm 14mm 2757 14mm 2767 Black 3mm Diagram not to scale 60mm 20 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

1.7 Approved FreePost FreePost is a versatile, cost-effective Key elements Please see pages 22–24 for further information about layout. For more information on the FreePost service service for businesses, organisations • The minimum mail piece size is 92mm high and please refer to our website at www.nzpost.co.nz/freepost. or individuals wanting to maximise 165mm long. the response rates to their mailings, • Only medium-sized non-window envelopes and postcards can be used for Approved FreePost. If using advertising and direct marketing postcards, the minimum stock weight is 230gsm. promotions. It’s the mail version of a • The FreePost Authority Number must be written on freephone number, enabling customers one line and located in the sender address/company to contact businesses by mail free of logo area. charge. Approved FreePost can be • Use approved Pantone black or dark blue type 3 FIM indicia (i.e. triple bars), FreePost and New Zealand used on medium-sized, non-window Post button impressions (please refer to page 22). envelopes and postcards which • Address panel bar widths (i.e. the black bars located meet machine sorted envelope at each end of the envelope) must be a minimum of layout standards. 2mm and a maximum of 5mm, and cannot extend into the indicia area. • The same approved fonts and colours apply as for Volume Post 1 and Volume Post 3 – see page 17. 21 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Indicia area for Approved FreePost envelopes and postcards Facia Indicia Marks (FIM) Type 3 FIM for Approved FreePost FIMs must be located within the indicia area. Max A type 3 FIM is used on Approved FreePost envelopes. 2 4 2 4 2mm 40mm Indicia area • Each contrast bar must measure 20mm length x 2mm width. 20mm Max 80mm • There must be a 4mm space between each contrast bar. The FIM skew must be 0 degrees relative to the bottom edge of the mail piece. There must be no other objects between the FIM bars. 14mm • There must be a clearance of at least 10mm around the FIMs. • FIMs can be black or dark blue (see page 20 for approved Pantone colours for PermitPost Indicias and FIMs). 22 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Non-window envelopes and postcards, FreePost DLE – measurements (diagram shown at 100%) Length = 225mm Height = 114mm 80mm 20mm 40mm FreePost Authority Number Max 40mm and company logo area 10mm 2 4 2 4 2 14mm Max 100mm 59.6mm Min Min 5mm Min 8mm 5mm Max 10mm AB Company 10mm Max 10mm PO Box 123 10mm Min 8mm Min 8mm Object area Box Lobby City 1234 (graphics, logo, text) Min 8mm Bar width: minimum 2mm maximum 5mm 15mm Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 15mm 23 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Non-window envelopes and postcards, FreePost DLE – colour guide (diagram shown at 100%) = any colour can be used in this area = only approved Pantone colours or white can be used in this area FreePost Authority Number and company logo area AB Company PO Box 123 Box Lobby Object Area City 1234 (graphics, logo, text) Sortcode clear zone – can be white and/or an approved Pantone colour but must be clear of logos, graphics and text. 24 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Checklist – For machine-sorted ~ Is your mail piece a machinable size? mail pieces ~ Have all the clear zone requirements been met? See section 1.2. Before going to print, please use the ~ Have you got an approved Standard PermitPost following checklist to ensure you’ve met impression (or FIM if using Approved all the requirements. If you have any FreePost) overprinted onto your mail piece? questions, please call our customer service centre on 0800 501 501, or email ~ Check that all dimensions for the Standard us at [email protected]. on page 20. PermitPost impression match those shown * mail piece refers to window envelopes, ~ Have you used machinable colours non-window envelopes and postcards and materials? as applicable. ~ Is your font size and style machine compatible? ~ Have you included a sender address and is it in the right place? If you can’t meet this checklist, please refer to our manually sorted requirements on page 26. 25 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

2.0 Manually sorted requirements This section will help you to design your Requirements GoFlexible™ Business PrintPost™ Volume Adcard Print mail piece so it meets the envelope Flexible PreSort PreSort layout standards for our manually sorted mail products. Volume 500 300 1000 5000 5000 5000 • GoFlexible PermitPost indicia Yes – can be anywhere on the same side as the delivery address Standard or Customised format permitted required • Business Flexible Font size and style Any style. At least size 8 font for the delivery address. • PrintPost Mail piece and Any colour permitted • Print PreSort insert colour • Volume PreSort Delivery address Must be a valid New Zealand Post Must be a valid New Zealand Post address and be • Adcard address and be clearly visible on the clearly visible on the front of the mail piece. front of the mail piece. The delivery addresses in the sequenced portion of As they don’t go through the machines, the lodgement must have a Round Number as well as a postcode. The Round Number must be ‘address there are far fewer requirements as line 1, be font size 12 and left justified. captured in the table. Return to Sender Must be a valid New Zealand Post address, can be anywhere on the mail piece and address be clearly distinguishable from the delivery address. Our manually sorted products are ideal solutions for creative and/or direct Full product Full product specifications are set out in the Public Contract and Postal Users Guide. specifications mail pieces as there are no limitations on colours, font styles or graphics. With the exception of Adcards, all mail pieces can also be flow-wrapped. 26 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

27 Got a question or need to approve your mail piece design? Please contact us via [email protected] or on 0800 501 501

Contact Us For more information, please visit our website www.nzpost.co.nz, email [email protected], or call our Customer Service Centre on 0800 501 501. This guide is correct at the time of going to press and is subject to change. The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users’ Guide. These are available for reference at PostShop™ stores and selected New Zealand Post retail outlets, or can be viewed on our website www.nzpost.co.nz/terms. Other conditions for New Zealand Post Account customers are contained in the terms and conditions provided when credit was arranged. New Zealand Post reserves the right to change the product specifications. VolumePost, FreePost, GoFlexible, PrintPost, PermitPost, Volume PreSort, Print PreSort and PostShop are trade marks of New Zealand Post Limited. ADV391IG15 (July 2015)