Community Resource Book

CommunityResource Guide “Neighbors Helping Neighbors” Neighborhood Resource Book Benton & Franklin Counties Benton-Franklin Counties Department of Human Services 1Rev 11/16/2016

Table of ContentsChild/Teen Services ........................................................... 3Clothing/Food/Diapers ........................................................ 4Crisis & Emergency ............................................................ 5Education ........................................................................... 7Employment Training & Placement..................................... 8Financial Assistance........................................................... 9Health Services .................................................................. 10Homeless Shelters………………………….…………..………14Housing Service ................................................................. 15Legal Services.................................................................... 17Library……………………………………………………………18Telephone Assistance ........................................................ 19Transportation Services ..................................................... 19Veterans Services .............................................................. 20Greater Columbia Region 2-1-1Find social services such as: housing, food, medical care,transportation, child care, tutoring, senior services and muchmore. Please call: 2-1-1 or toll free 1-877-211-9274 2

Child/Teen ServicesARC of Tri CitiesPromotes the rights of all people with intellectual anddevelopmental disabilities by supporting full inclusion andparticipation in all aspects of the community.Phone: 509.783.1131Benton Franklin Head Start Program -KennewickPrepare children to start school and promote child development.1549 Georgia Ave Ste B, RichlandPhone:509.735.1062Benton Franklin Head Start Program - PascoProvides various mentoring, arts, and before and after schoolprograms for young people.801 N 18th, PascoPhone: 509.543.9980Children’s Developmental CenterProvides early intervention services to infants and toddlers withdevelopmental delays and assists children to reach their fullpotential.1549 Georgia Ave, RichlandPhone: 509.735.1062Division of Children & Family Services (DCFS/CPS)1661 Fowler St, Richland509.737.2800F.I.R.M.E. OutreachOutreach uses prevention and intervention programs to help youthand adults find an alternative to gangs.7601 W Clearwater Ave Ste 403A, KennewickPhone: 509.736.3577Ignite Youth MentoringServices offered by Central United Protestant Church to helpyouth ages 8-16 years of age with a positive, caring adult to helpthem with strong morals, social skills, career help, and personalstrength.Phone: 509.948.3143 3Rev 11/16/2016

Safe Harbor Support Center for Children, Youth & FamiliesSubstance abuse and prevention services and various other childand parenting classes offered.1111 N Grant St, KennewickPhone:509.783.5734Tri Cities Residential ServicesTeaches essential life skills and provides support to individualswith disabilities. Promotes an environment that enhances theindividual’s self-esteem, personal growth and self-sufficiency.101 N Union Ste 112, KennewickPhone: 509.783.3331Washington State Migrant CouncilServices include; education, care, nutrition, health, social skills,children with disabilities, and preschool given to migrant andseasonal farm-worker families. Ages from 1 month-5 years of age.1010 S 6Th Ave, PascoPhone: 509.546.9971YMCA of the Greater Tri-CitiesAfter school child care and activities for school aged children.Phone: 509.374.1908 (Kennewick, Pasco, Richland) Clothing/Food/DiapersSecond Harvest Tri-CitiesNetwork of food bank programs that provide emergency food,related commodities to individuals and agencies in need. Variouslocations in the Tri-Cities, call for information.Phone: 509.545-0787Meals on WheelsHome delivered meals at meal sites and for eligible home-boundparticipants.500 S Auburn Street, KennewickPhone: 509.585.4303 4

Jubilee Ministry Prosser Food BankPhone: 509.786.3033Salvation ArmyProvides clothing and food for Benton and Franklin Countyresidents.310 N 4th, PascoPhone: 509.547.2138Tri-Cities Diaper BankThe Tri-Cities Diaper Bank provides diapers to existing localagencies and people in need.Phone: 509.946.8807Tri-City Union Gospel MissionClothing, food boxes and furniture for anyone in need.112 N 2nd Ave, PascoPhone: 509.547.2112World ReliefAssists immigrants and refugees with English language, jobsearches, immigration services, furniture and clothing donations.2600 N Columbia Center Blvd Ste 206, RichlandPhone:509.734-5477 Crisis & Emergency ServicesReport Abuse and NeglectInvestigates reports of abuse, neglect, and exploitation ofvulnerable adults, and children.Phone:1.866.363.4276American Red CrossProvides disaster relief.7202 W Deschutes, KennewickPhone:509.783.6195 5

Benton-Franklin Humane SocietyProvides the Safe Harbor program that allows homeless people toboard their pets for up to 30 days.1736 E 7th Ave, KennewickPhone: 509.374.4235Domestic Violence Services of Benton and Franklin CountiesEmergency aid/support services for victims of domestic violenceand their children.3311 W Clearwater Ste C140, KennewickHours: 24 hours a dayPhone: 509.735.1295 (Administration) 509.582-9841 (24-hour crisis line & shelter) 1.800.648.1277 (24-hour toll free)Lourdes Health Crisis ServicesProvides acute and emergent mental health intervention services.500 N Moraine Ste 1250, KennewickHours: 24 hours a dayPhone: 509.783.0500 1.800.783.0544Safe Harbor Support Center for Children, Youth & FamiliesProvides emergency child care and shelter for children for up to72 hours, and a 24 hour homeless youth shelter for ages 13-17,and for ages 18-21 drop in dinner, laundry and shower isavailable.1111 N Grant St, KennewickPhone: 509.783.5734Child Help HOTLINECrisis line dedicated to preventing child abuse.Hours: 24 hours a dayPhone: 1.800.422.4453Support Advocacy & Resource Center (SARC)Assistance for victims and/or families and friends of sexual assaultand/or abuse.830 N Columbia Center, KennewickPhone: 509.374.5391 6

National Suicide Prevention LifelineHours: 24 hours a dayPhone: 1-800-273-8255 Education ServicesChildren’s Developmental Center- Children ages 0-3Provides developmental screenings and evaluations; specializedinstruction for children requiring assistance in development,occupational, physical, and speech therapy.Phone: 509.735.1062Columbia Basin CollegeAdult basic education including GED, literacy tutor, and English-as-a-Second Language programs.Phone: 509.547.0511Gear Up-WSU Tri-CitiesPrepares and encourages students to enter and succeed incollege.Phone: 509.372.7298Homeless LiaisonsEach school district has a homeless liaison to assist homelessstudents stay successful in school.Finley Laurie Tufford 509.586.3217Kahlotus Connie Smith 509.282.3338Kennewick Yesinia Chavez 509.222.6834Kiona-Benton Joe Lloyd 509.588.2077North Franklin Terri Cerna 509.231.2021 x1004Pasco Student Life 509.543.6722Prosser Tammy Feakin 509.786.3323 x 2602Richland Anita Rodriguez 509.967.6003 7

Employment/Life Skills TrainingColumbia IndustriesProvides vocational services and on-the-job-training for peoplewith physical and/or mental disabilities who are able to work withsupervision.900 S Dayton, KennewickPhone: 509.582.4142Division of Developmental Disabilities (DDA)Provides information on residential services, therapeutic, familysupport, alternative living, tenant support, group and specializedgroup home services.500 N Moraine St Ste 2102, KennewickPhone: 509.374.2111Division of Vocational Rehabilitation (DVR)Resource for people with physical and/or mental disabilities thathelps in obtaining and retaining employment.500 N Moraine St Ste 2104, KennewickPhone: 509.374.2151Edith Bishel Center for the Blind & Visibly ImpairedThe Center exists to enrich the independent quality of life for theblind and visually impaired.628 N Arthur St, KennewickPhone: 509.735.0699, 855.665.8547Goodwill IndustriesCommunity employment services, occupational skills, training andsheltered employment for individuals with disabilities.815 N Kellogg St Ste A, KennewickPhone: 509.735-0400Job CorpsFor low-income disabled or handicapped individuals between theages of 16-24.Phone: 1.800.733.5627 8

Labor ReadySame-day employment for people interested in temporary work.3180 W Clearwater Ave, KennewickPhone: 509.222.1180Opportunities Industrialization Center (OIC)Job training, education, and other services for eligible farmworkers and their dependents.2211 W Court St, PascoPhone: 509.545.0484Service AlternativesProvides Employment Support for people with developmentaldisabilities, and foster care services.1313 N Young St Ste E, KennewickPhone: 509.591.8007Tri-Cities Residential ServicesTeaches essential life skills & provides support to individuals withdisabilities, maximizing their ability to function independently.Phone: 509.783.3331WorkSource Columbia BasinProvides employment and training services.815 N Kellog St Ste D, KennewickPhone: 509.734.5900 Financial AssistanceConsumer Credit CounselingProvides debt management, budget counseling and educationalprograms.401 N Morain, KennewickPhone: 509.737.1973 9

Department of Social and Health ServicesApply for food stamps, HEN/ABD (temporary disability assistanceprograms), help replacing ID cards, TANF (Cash benefits), andvarious other social services.1120 N Edison St KennewickPhone: 509.735.7119Social Security Administration8131 W Klamath Ct, KennewickPhone: 800.772.1213 Health Services Mental HealthCatholic Family & Child ServicesProvides a full range of individual and family counseling services.Independent Life Skills services offered to assist foster youth withskills needed to transition out of foster care and live on their own.2139 Van Giesen, RichlandPhone: 509.946.4645Comprehensive Dependency Health ServicesProvides a full range of substance abuse and mental healthcounseling services.2715 St Andrews Loop Ste C, PascoPhone: 509.412.1051Grace ClinicProvides mental health counseling, medical, and dental for lowincome and uninsured residents of Benton and Franklin County.Phone: 509.735.2300Lourdes Counseling CenterChemical dependency, mental health, other counseling.1175 Carondelet Drive, RichlandPhone: 509.943.9104 10

Lutheran Community Services NorthwestChildren, Wraparound, and Parenting Seminar counselingservices.3321 W Kennewick Ave Ste 150, KennewickHours: Monday-Friday । 8:30 AM-5:00 PMPhone: 509.735.6446N.A.M.I of the Tri-CitiesSupport and advocacy for families of individuals with mentalhealth illnesses.Helpline: 1.800.782.9264Tri Cities Community HealthCounseling services, and health care services.Phone: 509.545.6506 Health CareBenton Franklin Health District & Woman, Infant & Child(WIC)Offers education, counseling and supplemental nutrition for lowincome women & children from pregnancy to 5 years of age. 7102W Okanogan Pl, KennewickPhone: 509.460.4200Columbia Basin College-Dental Hygiene ClinicLow-cost dental care and preventative dental work to children,teens and adults.Phone: 509.542.4571The ChaplaincyHospice care, Palliative care, Bereavement classes for youth andadults.1480 Fowler St, RichlandPhone: 509.783.7416 11

Grace ClinicProvides medical and dental services for low income anduninsured residents of Benton and Franklin County.800 W Canal Dr, KennewickPhone: 509.735.2300Kadlec Medical Center888 Swift Blvd, RichlandHours: 24 hours a dayPhone: 509.946.4611Lourdes Medical Center520 N 4th Ave, PascoHours: 24 hours a day.Phone: 509.547.7704Miramar Health CenterAffordable health care and other associated services on anincome-based sliding scale.1608 Rd 44, PascoPhone: 509.543.9280Planned ParenthoodProvides reproductive health care for under-insured low incomemen and women of all ages.Phone: 1.866-904.7721 (Kennewick, Pasco)Prosser Memorial Hospital723 Memorial, ProsserHours: 24 hours a day.Phone: 509.786.2222Tri- Cities Community Health CenterAffordable health care. Fees for services and prescription areprovided on a sliding scale based on income.Phone: 509.547.2204Trios Health900 S Auburn, KennewickHours: 24 hours a dayPhone: 509.221.7000 12

Substance AbuseAlcoholics AnonymousProvides support for anyone seeking help for alcohol abuse.8313 Gage Blvd Ste H, KennewickPhone: 509.735.4086 24 hour/7 day lineFirst Step Community Counseling ServicesProvides a full range of substance abuse, mental health, andfamily counseling services.415 N Morain St, KennewickPhone: 509.735.6900Ideal Balance & Ideal OptionIntensive outpatient and outpatient services for adults only whoseprimary diagnosis is opioid dependence.8514 W Gage Blvd Ste G, KennewickPhone:509.222.1275Merit Resource ServicesAssessment and Referral: Alcohol/Drug Addictions, Int. Outpatientand Outpatient Services for Adults, Adolescents, and ChildrenPhone: 509.579.0712Narcotics AnonymousSupport for anyone seeking help for drug abuse problems.Phone: 509.546.8244Parents, Family and Friends of Lesbians and Gays (PFLAG)Provides support, education and advocacy of the Lesbian, Gay,Bisexual and Transgender community and their friends and family.1153 Gage Blvd, RichlandPhone: 509.795.1665Parents, Family and Friends of Lesbians and Gays (PFLAG)of Benton FranklinIntensive case management for women who have a history or areat risk of substance abuse and are pregnant or parenting a childless than 3 years of age.7102 W Okanogan, KennewickPhone: 509.460.4200 13

Somerset Counseling CenterSubstance abuse, anger management, and family counselingservices.1305 Mansfield St Ste 6, RichlandPhone: 509.942.1624 Homeless SheltersDomestic Violence ShelterOvernight emergency shelter for survivors of domestic violence.Call for screening.Phone: 509.582.9841Union Gospel MissionOvernight emergency shelter for homeless. Check in hours dailyat 1:30112 N 2nd Ave, PascoPhone: 509.547.2112My Friends PlaceOvernight emergency shelter for youth.1111 Grant Pl, KennewickPhone: 509-783-5734CAC- Second Chance CenterDay shelter for homeless families.720 W Court St, PascoPhone: 509.545.4042Day Springs MinistryDay shelter for homeless.2625 W Bruneau Pl, Kennewick 14

HousingBenton & Franklin Counties Department of Human ServicesHousing Resource Center (HRC)First stop for homeless living on the streets or in emergencyshelters. Provides screenings to determine eligibility for varioushousing programs in the community.7102 W Okanogan Ste 201, KennewickPhone: 509.737.3946City of Kennewick, City of Pasco, City of Richland0% loans for qualified homeowners living in Kennewick, Pasco, orRichland. First time home buyer down payment assistanceprogram.City of Kennewick Phone: 509.585-4432City of Pasco Phone: 509.547.3581City of Richland Phone: 509.942-7580Community Action ConnectionsDay shelter for homeless families, and many other services.710 W Court St, PascoPhone: 509.545.4042Elijah Family HomesThree year transitional housing and support services program forfamilies in substance abuse recovery.600 George Washington Way Ste G, RichlandPhone: 509.943.6610Habitat for HumanityHousing organization that works in partnership with low incomepeople to build and own decent affordable houses. Must apply tobecome a partner family.313 Welsian Way, RichlandPhone: 509.943.5555Oxford HouseHousing services for addicts and alcoholics in recovery.Phone: 509.430-1155 15

Housing Authority of the City of Pasco & Franklin CountyProvides affordable housing for low income households.2505 W Lewis Street, PascoPhone: 509.547.3581Housing Authority KennewickProvides affordable housing for low income households.1915 W 4th Place, KennewickPhone: 509.586.8576Low Income Apartments:Call for information about application and wait list information. Disabled 509-586-8576Keewaydin Plaza 509-627-6167Kennewick Perry Suites 509-736-0800Edison Terrace South 509-628-3454Tri Cities Terrace South 509-783-1127 HUD Subsidized 509-586-4678The Brentwood 509-234-7771Hawaiian Village 509-585-2351Hillcrest Apts. Connell 509-943-5600Kent Manor 509-585-9212McMurray Apts. 509-547-2501Meadow Park 509-786-2772Pinecrest Apts. 509-544-0190Prosser Gardens 509-547-6641Silver CreekVista 509-946-4495 509-586-4927 Senior Subsidy 509-586-64243 Rivers Retirement 509-736-0800Desert Villa Apts. 509-586-8576Desert Villa East 509-586-4678Edison Terrace West 509-946-7515Keewaydin Plaza 509-946-7515Kennewick Garden Court 509-547-1980Luther Sr. #1 509-627-6167Luther Senior Center 509-627-6167Sun Garden West 509-627-6167Terrace East 16Terrace WestTri Cities Terrace West/East

Migrant Worker 509-547-6114Bishop Topel Haven 509-205-4218Sea Mar La Posada 509-545-8558TepeyacIndependent & Assisted LivingEmeritus 509-497-0273Hawthorne Court 509-783-8313Parkview Estates 509-734-9773Royal Columbian 509-783-1628Guardian Angels 509-943-2100Riverton Retirement 509-628-0221Wynwood Retirement 509-946-4600 Legal ServicesBenton Franklin Legal AidFree legal assistance for low income persons. Must meet financialguidelines.7103 W Clearwater Ste C, KennewickPhone: 509.221.1824Dispute Resolution CenterProvides conflict resolution to all members of the community on asliding scale based on income.5219 W Clearwater Ste 11, KennewickPhone: 509.783.3325Immigration & Naturalization ServicesHours: By appointment only. Please call.Phone: 1.206.965.4411Landlord/Tenant Law QuestionsProvided by Benton Franklin Rental Owner’s AssociationPhone: 509.544.9114 (Linda)Landlord Tenant RightsYour Rights as a Tenant packets are available in the lobby atCES. 7102 W Okanogan Ste 201, Kennewick 17

Northwest Fair Housing AllianceServices at no charge for victims of housing discrimination.35 W Main Ave Ste 250, SpokanePhone: 509.325.2665, 800.200.3247Northwest Justice ProjectProvides legal aid to eligible low income persons.Phone: 1.888.201.1012Unemployment Law ProjectFree legal assistance and information to people who have beendenied unemployment benefits.Phone: 1.888.441.9178 LibrariesBenton City LibraryFree book rentals, use of library computers, and other events forchildren and families.810 Horne Drive, Benton CityPhone: 509.588.6471Kennewick Public LibraryFree book rentals, use of library computers, and other events forchildren and families.1620 S Union St, KennewickPhone: 509.783.7878Pasco Public LibraryFree book rentals, use of library computers, and other events forchildren and families.2600 N 20th Ave, PascoPhone: 509.542.4887Richland Public LibraryFree book rentals, use of library computers, and other events forchildren and families.955 Northgate Dr, RichlandPhone: 509.942.7454 18

Telephone AssistanceAssurance WirelessFree Assurance Wireless cell phone and 350 free monthlyminutes for eligible applicants.Phone: 1.888.898.4888Washington Telephone Assistance ProgramProvides assistance to low income households and senior citizenswho are without telephones.Phone: 1.888.333.9882 Transportation ServicesBen Franklin TransitBus service that runs throughout the Tri-City area.7109 W Okanogan Pl, KennewickPhone: 509.735.5100Dial-A-Ride: Bus for people with disabilities.Phone: 509.735.0160Greyhound Bus, Inc.-Home Free ProgramThe Home Free Program offers a free bus ticket home to youthages 12-18 who are returning home to a parent or legal guardianand are verifiable runaway report through the police department.535 N 1st Ave, PascoPhone: 800.786.2929Greyhound Bus, Inc.-Home Free ProgramCover cost of transportation for non-emergency medicalappointments for people with medical coupons and low incomeseniors.Phone: 1.800.233.1624 , 509.248.6793 19

Veterans ServicesBENEFITS COORDINATION, COUNSELING & SUPPORTVeterans Opportunity CenterOne-stop resource center to provide services that reduce theburden imposed on veterans and their families accessing theirbenefits.1600 N 20th Ave Ste A, PascoPhone: 509.545.6558 1.888.545.6558Army/National Guard Family Assistance CenterOpen to all military families. Provides on-going support regardlessof soldier’s military component, duty status or family need.Phone: 509.546.4384Army/National Guard Family Assistance CenterHours: Please callPhone: 509.525.5200 ext. 22383Wagenaar-Pfister House (male veterans)Transitional living for homeless veterans.4601 W Grand Ronde Ave, KennewickPhone: 509.545.6558EMPLOYMENTWorkSource Columbia Basin-Veterans Rep. Nick Erickson &Arturo EspinozaAssistance in finding a job.Phone: 509.734.5900VETERANS RELIEF FUNDNOTE: 2 COPIES OF DD-214 WILL BE REQUIRED ON THE 1STVISIT.Franklin County- American Legion Pasco1029 W Sylvester StHours: 1st & 3rd Tuesday । 10:30AMPhone: 509.545.1200 20

Benton County- VFW Richland1369 George Washington WayHours: 2nd and 4th Monday of the month । 6:00 PMPhone: 509.946.9411Benton City & West Richland American LegionHours: Please callPhone: 509.588.5853SERVICE OFFICESWashington State VAPhone: 1-800-562-2308Benton/Franklin Counties-Steve PrincePhone: (509) 528-0900VA MEDICAL CENTERSVeterans Affairs Medical Center948 Stevens Dr Ste C, RichlandPhone: 509.946.1020Walla Walla VA Clinic77 Wainwright Dr, Walla WallaPhone: 509.525.5200, 800.687.8863 21

Housing Resource Center:If you have been living on the streets or at a shelter,or have an eviction notice for your own rental,and are low income then you are eligible to screen.H.R.C. screening days are:Monday, Tuesday and Thursday: 8am to 11am, and 1 to 3pm. No appointment needed.*Please note no food or drink is allowed in the building7102 W Okanogan Place Suite 201, Kennewick, WA 99336In the Benton Franklin Health District Building Second FloorPhone: 509.737.3946REQUIRED DOCUMENTATION FOR SCREENING1. Homeless Status Verification: Referral letter from shelter/service provider or current eviction notice from your own rental.Please bring the following items, if available:-Picture ID for all adults in the household (18 and over).-Social Security Cards for all household members or official letter from the SocialSecurity Administration documenting that a replacement card has been requested.-Official Identification for all children in the household: birth certificate, medicalcoupon, vaccination record, school id, etc.-Proof of Crisis which caused the eviction (the reason you did not pay your rent):Police report, medical bills showing payment, increase utility bill showing payment,loss of job/unemployment claim.-Copy of Lease/Rental Agreement: Copy of Lease/Rental Agreement listingyou/applicant as the renter of the unit.-Verification of Income for everyone in the household: Prior month’s paystubs oraward printout that shows gross pay (before deductions). Washington Residential Landlord/Tenant Act, RCW 59.18Tenants must be made aware of the Washington Residential landlord-TenantAct, RCW 59.18, and be informed on how to use this law when problems arise.Copies of the law are available from the Tenant Union of Washington State at206.723.0500, local branches of Columbia Legal Services, and on thewebsites for the Office of the Attorney General (www.atg.wa.gov) and NWJustice Project (www.nwjustice.org). The Tenant Union website(www.tenantsunion.org) answers tenant’s questions. The Attorney General’swebsite (www.atg.wa.gov) is a resou2rc2e for both landlords and tenants.