A Guide to QR Code Ordering Systems for Restaurants

H2: A Guide to QR Code Ordering Systems for Restaurants Thinking of implementing a QR code ordering system for your restaurant? While such systems may have been introduced as a reaction to the pandemic, they’re not about to vanish simply because of dining-in’s return. In fact, they’re still spreading! Today, we’ll take you through what you need to know about these systems, why you should consider them, and how to use one. What is a QR code ordering system? A QR code ordering system is one where customers can place orders digitally. A QR code is often set on a customer’s table. Customers scan this code with their mobile phones to access the restaurant’s menu and place their orders online. In this system, customers no longer need to interact with a cashier or wait staff to request products. They simply use the QR code with their devices and make all requests (orders, that is) digitally. What are the benefits of using a QR code ordering system in restaurants? Aside from the obvious benefit of allowing contactless ordering, QR code ordering systems offer other advantages for restaurants: 1. Easier Ordering for Customers There are moments when the ordering station becomes a bottleneck for your restaurant, especially during peak times or occasions when you’re understaffed. This can lead to customers waiting unduly long just to place their orders. This is a problem not just because it leads to a worse experience for them, but also because it can discourage them from buying more. Why? Well, if it takes you even just an extra 15 minutes of waiting in line or requesting a menu to order dessert, you’d be less likely to go through the trouble. With a QR code ordering system, that’s no longer a problem. Customers can send in orders at any time from their tables and can even add more orders without waiting. 2. Streamlined, More Efficient Operations QR code ordering follows an automated, optimised workflow that frees up human resources. It also lowers the possibility of human error slowing down the transmission of data (orders) from the customers to the kitchen.

Note that this streamlining of operations affects more than your order-taking. For example, even payments can be smoother and faster with a good QR code system. This is because these encourage contactless payment, which tends to be faster. In fact, a study by Mastercard found that 82% of consumers find contactless payment up to 10 times faster than traditional methods. How does this help you? Among other things, it means that customers paying via QR code could get in and out of your establishment faster – and that can lead to better table turnover. 3. Reduced Labour Costs As mentioned earlier, you no longer have to invest in staffing the checkout counter with a QR code ordering system. This obviously brings down your labour costs, though the savings will obviously vary by establishment. A lot of testimonials are promising for QR ordering system users, though. One California establishment, The Junction, saw staffing costs drop by 150% with QR code ordering – and this was even after switching to a full beer garden from a smaller 300 sqft shop. How do you add a QR code ordering system to a restaurant? There are two options for adding a QR code ordering system to a restaurant: ● You can set up the system yourself from scratch (which usually means paying developers to do this). ● You can use a ready-made system with templates that you can customise for your establishment’s needs. By and large, restaurant owners will choose the latter, as it’s easier and faster to implement. In most cases, it will also cost less, as most of the platforms offering QR ordering systems charge modest subscription fees. That being said, you can also get a QR code ordering system for free! At Oddle, for instance, our QR ordering system is not just devoid of subscription fees but also of setup fees. In fact, ours is the only free QR ordering system in the region. This is despite it offering polished features like the following: ● A user-friendly, highly intuitive interface ● Personal service touches like Order History viewing and an Add-to-Favourites function ● Seamless integration with popular point-of-sale systems like Novitee and Raptor ● Customer data access across Oddle products for smarter business decisions and CRM Paired with our onboarding teams, client success managers, and managed marketing services, this QR system may be what your restaurant needs to get to the next level.

Should you try QR code ordering at your restaurant? Most restaurants should arguably offer QR code ordering as an option now. There are so many benefits to it whereas the only significant drawback – the fact that it costs resources to implement – can be mitigated by going for free platforms like Oddle. Moreover, as it becomes increasingly popular, your restaurant may be left behind by competitors if you fail to offer it at your establishment. Note that it doesn’t even have to replace the old ordering system entirely. It simply needs to be available to cover traditional ordering systems’ weaknesses, such as the ones that appear during short-staffed days. Should you be interested in learning more about QR ordering implementation, reach out to us at Oddle. We’ll be happy to take you over all that you need to know and help you figure out if it’s right for your establishment.