Brunelcare Grapevine Magazine

grapevineSPRING 2021 NEWSLETTER What's Inside yWoue Cmliivses Vaccinations Paying tribute to Clive Iles, at Brunelcare a beloved volunteer at our How we have started Deerhurst care home. receiving our first dose at Brunelcare Carmel Food Hampers Carmel Centre donated 25 food hampers Johanet’s Story Why getting the vaccine is important The Mascots of Brunelcare The furry friends who bring smiles

Contents Welcome Welcome to Grapevine 2 from Oona to Grapevine 3 80 years of care and support 4 510 miles for services going. We have learnt Brunelcare new ways of communicating and working together and some of this 5 Vaccinations at will continue. I have particularly Brunelcare enjoyed meeting with residents' families on Zoom calls, for example. 6 Johanet's Story - why And in our 80th year, if we can, getting the vaccination we’ll have a big party to celebrate. is important To be together again will be just As we emerge from a long great. Our special year will also see 7 Housing and property and difficult winter, we can us launch our new five year plan, update begin to see the shoots of setting out how we will modernise Spring rising. our customer services, invest • R epairs and in our homes and develop new maintenance Over 80% of our eligible models of care, whilst campaigning colleagues have now had their for a better deal for social care and • B runelcare pest policy vaccine. This will make us safer our staff. Look out for this in our and protect each other and next issue. • C armel Centre food residents. We have been able to Finally, this month we are launching hampers reopen most of our care homes our ‘Speaking Up’ campaign. and extra care housing schemes There is no room at Brunelcare 10 Care homes update to visitors, and restart most for bullying, harassment or unkind services. behaviour. Anyone working for or 12 Community service But we must not forget just how on behalf of Brunelcare should feel update hard the last three months have able to speak up about anything been. Covid has dominated our that feels wrong, and that's why 14 Volunteering update lives, with January and February we've created this policy. It includes being particularly difficult why we need to be open and 15 Hot cross bread and months. It is important that we accountable, to be able to learn lemon pudding & the recognise the impact that the from events and prevent them winner of the Joy pandemic has had on all our from happening again. Anyone who White Cup lives over the last year and our sees any behaviour they think is collective loss and grief. wrong will be supported if they do 16 A tribute to Clive Throughout the last year I speak up. have seen some truly inspiring So thank you to everyone. We have 18 The Mascots of leadership and care. Saffron all done the best that we can. We Brunelcare Gardens, Glastonbury, Colliers have supported each other, and Gardens, and Little Heath have we have cared for those that need 19 Let us know your endured months of Covid us. Throughout this, we have never thoughts outbreaks. Our community forgotten the power of a smile. carers, housing and repairs 20 Puzzles teams, and our volunteers have Oona Goldsworthy carried on supporting clients CEO at Brunelcare and tenants and keeping our 2

80 YEARS OF CARE & SUPPORT 80 80 80 80 80 80 80 8080 80 80 80 80 80 80 80 2021 is a landmark year for - largely thanks thanks to a of housing options, domiciliary Brunelcare as we celebrate committed volunteer task force. care and support services. All our 80th anniversary! The Charity also started to of this means Brunelcare now acquire buildings in Bristol to help supports over 2000 people! Our story begins back in October maintain independent living in the Keep an eye out for more 1941 during the Bristol Blitz, city for older residents. information about our 80th when the Old People’s Welfare A name change came in 1993 anniversary celebrations Committee (as we were originally as Bristol Age Care opened our throughout the year. While known) was established to Saffron Court (now known as we may have to wait a little help support older generations Saffron Gardens) and Robinson longer before we can celebrate impacted by the bombing. At this House care homes. This saw the in person, we’ll certainly be time it was all about delivering start of a new way of caring for recognising this milestone in as hot meals, blankets and urgent residents that promoted greater many ways as possible! supplies to those who needed independence and we began to them, with a mission to ‘keep offer specialist care for those LET US KNOW them warm, keep them fed, keep living with a dementia. YOUR MEMORIES them alive’. The Brunelcare name was born After the war, the meal delivery in 1998 and we have continued Do you have any memories service continued to grow to grow and develop our services of Brunelcare or Bristol from ever since. We now have 5 care decades past? If so we’d love homes across Bristol, South to hear from you. Please Gloucestershire and Somerset, a send your stories to jenny. retirement village, two dedicated [email protected] reablement centres, plus a range 3

510 MILES for Brunelcare Kath has raised a whopping £1,321 Our Digital Marketing - to reflect the 510 residents and Deerhurst care home where she Coordinator, Kath Embling, tenants living across our care was cheered on by residents reached her final goal in homes and extra care housing and staff at the home. She even December after pledging to sites. marked the special occasion by run 510 miles for Brunelcare. getting in the Christmas spirit Kath said: “I started this and dressing up in her best elf During these challenging times fundraiser during the first costume! Kath wanted to support our lockdown to raise money residents and tenants, so she for wellbeing activities for Kath said: “It feels amazing started a fundraiser to raise Brunelcare’s residents. The to finish this challenge! I’m so money for wellbeing supplies. teams at Brunelcare do such happy to mark the occasion Kath took on the challenge of an amazing job of planning by finishing at Brunelcare’s running 510 miles across 2020 - activities in the care homes Deerhurst care home. It was the equivalent of 19.4 marathons to keep people engaged a lovely moment to see the and well. I thought the extra residents and team - from funds would help to keep the a distance of course! I’m residents smiling during this delighted that this challenge really challenging time.” has raised money for Brunelcare and awareness She set off in May, documenting of the great work they do. ” her runs on the Strava app, and Through this challenge Kath after months of hard work she has raised a whopping £1,321 for completed her final run in mid Brunelcare, and hopes this money December. will fund some fun wellbeing On Friday 11th December Kath activities to help residents and crossed the finish line, reaching tenants through the pandemic. her final destination at our 4

VACCINATIONS AT BRUNELCARE A few months ago, colleagues, receive the vaccination on the residents and tenants at 8th December! All of our care Brunelcare started receiving homes and sites have now had their first dose of the COVID-19 the vaccine, and have started to vaccine - our care teams were receive second doses. among the first in the world to It’s been a challenging journey, but we’re so pleased there is light at the end of the tunnel! 5

JOHANET’S STORY Why getting the vaccine is important Johanet Sloan, manager then as things developed I Thankfully, Johanet has made of our Orchard Grove couldn’t eat or drink much, I a full recovery, she began a reablement centre, shares felt nauseous, experienced a phased return in December her personal experience loss of taste but I continued and returned to work fully the with COVID-19 and why to muddle along. Within a following month. On Johanet’s she thinks getting the week I felt very unwell, I had first day back at Orchard Grove, vaccine is so important. laboured breathing so I called the team surprised her by lining an ambulance.” the entrance of the building Johanet started her journey at Johanet was taken to Southmead and decorating the centre with Brunelcare in 2013 as a hospital and stayed there for banners and pictures. They also Registered Nurse at our Saffron a week, where she was given presented Johanet with flowers Gardens care home. In 2018, oxygen to aid her recovery. to mark her return to work. Johanet became manager of “It was a very scary Sara, a Reablement Key Worker neighbouring site, Orchard experience. As a nurse I know at Orchard Grove, says: “It’s great Grove Reablement Centre. She when things aren’t going very that Jo is well and back to work, is a much loved member of well so I knew something it’s lovely to have her back where the team. wasn’t right. I was moved she belongs.” In October, Johanet tested to the respiratory ward and positive for COVID-19 and was put on oxygen to help Johanet says: “I wasn’t developed severe symptoms my breathing and fluids as I expecting it at all, it was so over the few weeks that followed. was dehydrated. I was looked lovely to be welcomed back after exceptionally well by the by the team!” Johanet says: “At first I felt hospital team during my stay.” a little under the weather, 6

Why any of the people we care On December 8th 2020, getting the for, or my colleagues, to go Brunelcare front-line teams were vaccine is through what I did. It was very among the first in the world to important debilitating. It’s important to receive the COVID-19 vaccination. have the vaccine not just to On December 24th, residents in In early December, Johanet and protect myself, but Orchard our care homes began receiving other employees at Brunelcare Grove’s guests, my colleagues the vaccine. All of our care staff received the first dose of the and my family. have been offered the vaccine, COVID-19 vaccination. Johanet The process of receiving and we are strongly encouraging has since received the second the vaccine didn’t take take up across our sites. injection and shares why she long at all. It went really thinks getting the vaccine is so smoothly, the staff explained Johanet says: “The vaccine important: everything clearly and we has brought hope. Everyone were encouraged to ask any wants to get rid of this virus “When I knew the vaccine questions. They provide you and the more people that was available for healthcare with plenty of information and take up the vaccine the workers, I jumped at the monitor you afterwards.” quicker we can get back to chance to have it. Looking normality. I also think it’s really back at the experience I had important for members of with Covid, I wouldn’t want the BAME community to have the vaccine as they are at higher risk of developing more serious symptoms. I know we’re still living through a challenging time, but I believe that thanks to this vaccine there is light at the end of the tunnel. There is hope.” THANK YOU NHS 7

Housing and Property Update REPAIRS AND Repairs Team Contact MAINTENANCE Information: The Repairs and Maintenance • Major roof leaks Between Monday - Friday team have been working • Uncontainable plumbing leaks 8.30am - 4.30pm, please call hard over the last few • Gas leaks 0800 072 6308 and your call months to help shape • Blocked drains will be answered by a member your repairs service for • Serious electrical faults of our team. If you are calling the future. We are making • Broken/jagged glass during these times and your process changes to ensure • Toilet not flushing where there call is not answered, please we can offer you a first class leave a message and someone service, achieving a first is only one in the property will come back to you shortly. time fix (where possible) • Insecure front door or windows You can also report your and achieving high levels of • Door entry system not working repair via our website: customer satisfaction. • Shower repairs where resident brunelcare.org.uk/ report-a-repair In line with the Government unable to use a bath Or alternatively you can report lockdown, at times we have had • Dangerous walls or fencing in person to a member of to reduce our response to an • Replacement light bulbs (where brunelcare who will pass your emergency response only. We message to the repairs team have made the decision to do this the tenant is unable to replace to keep you and our colleagues as themselves) Out of Hours Response safe as possible and to help reduce • Lift breakdown/entrapments the spread of the virus. We aim to If you are calling outside of resume a full service as lockdown We understand that not all the hours stated above and restrictions are eased, but this will tenants will have the same your repair is of an urgent be in line with Government advice. circumstances and if you’re nature, please use the housing An emergency repair is classed as unsure if your repair warrants management system installed the following: an emergency response, please in your home. This can either • Total loss of heat or hot water do contact the repairs team on: be your Lifeline Pullcord (please 0800 072 6308 pull) or your Alerta Telephone (press a button). An out of hours call operator will advise you on how your issue will be handled. Alternatively, please call our main number 0800 072 6308 and your call will be diverted to the out of hours operator.” 8

Housing and Property Update Brunelcare Pest Policy We are receiving an increasing Residents are responsible for Brunelcare does not accept number of calls from residents pest control in their homes or responsibility for loss or damage who have been sold a Sky Q gardens. We will give residents to personal possessions, package and have been left feeling advice on how to get rid of pests belongings, furniture and fittings frustrated having paid for a service within their home and garden. as a result of a pest infestation. which does not work. Brunelcare will deal with pests It is the tenant’s responsibility Unfortunately, this is because our where they are present in or on to insure their own personal infrastructure doesn’t support the communal areas that we own. belongings and claim against their Sky Q service. Even if Sky tell you If you have a problem with pests own home contents insurance that it will work, please refrain and do nothing about it, it could from investing in this enhanced also affect your neighbours’ Sky package. homes. Many Local Authorities provide pest-control services in their area. Carmel Centre Food Hampers In December 2020 This has been an ongoing the Carmel Centre at donation from the Carmel Brislington donated 25 Centre for over 10 years and the food hampers to clients clients have been grateful for who use our Help When the hampers. You Need It Service. Here are three of our clients receiving the hampers. “It’s wonderful to receive” “It’s lovely, thank you” “It was wonderful to have people that help and not want anything in return.” 9

Care Homes Update Message from Sandra Payne, Director of Nursing & Care Homes The second wave of the Carers, nurses, housekeepers, some light at the end of our pandemic has been one administrators, catering very long tunnel. A year has of enormous challenge teams, homemakers, passed since we were able to for our care homes. Our maintenance teams, home enjoy the chats, laughter and teams in each of the managers and deputies have buzz of life that visitors bring. homes have risen to this all gone above and beyond, We are looking forward so challenge, as ever, in putting the people living in much to welcoming relatives the most admirable and our homes at the centre of and friends back into the care humbling way. everything that they do. home communities, initially in Sadly, some much loved this slow and steady way, but residents were not able to win eventually to help us all return the fight against COVID-19 and back to some sense of 'normal'. the teams have felt the loss of Thank you to all of my each and every person who has colleagues who have given passed away. so much of themselves, to With the roll out of the the people in our homes for vaccine to all colleagues and bearing with us, and to the residents and the introduction friends and relatives who have of single named visitors into trusted in us for the last year the homes, we at last have whilst missing their loved ones. Summer 2021 will be amazing! Robinson House Saffron Gardens One of our residents, Kath, We have been keeping busy and wanted to give again this recently turned 104, so we with interactive bingo nights lockdown, so we have been celebrated her birthday with and sensory sessions, and we lining up online shopping decorations, presents and a recently celebrated Burns orders to donate. So far we lovely cake. We would also Night with haggis and clootie have £175 in vouchers, but like to extend our thanks to dumpling tasting! At Christmas, this is rising daily. We are very Lewis, son-in-law of one of our team donated their £15 gift proud of our team for their our carers, who is doing a cards to the local food bank generosity. sponsored run on Saturday 10th April to show his appreciation to our staff. Thank you Lewis for your kind gesture. 10

Care Homes Update Glastonbury and our thoughts are with Deerhurst those who have lost loved ones. It has been a really challenging We're incredibly proud of how We look forward to time for all of Glastonbury's our staff have responded in welcoming our first visitors residents, relatives and these difficult times. back in mid-March, with colleagues. The virus has had a We have been blown away by extra precautions in place significant impact on the home the lovely gestures we have to ensure the safety of seen from the community residents and relatives. We during this time. We received will do everything we can a kind donation of colouring to keep families connected; books, pencils and goodies it has been a challenge from a lovely member of the to communicate through community, and received screens, but now that all of generous donations from our our residents and staff have local Dominos, Morrisons and had their second vaccine we Tesco. can see a light at the end of the tunnel. Summer days Orchard Grove Little Heath with garden visits will be very welcome! It’s been all hands on deck We have been accepting We would also like to extend at Orchard Grove! We have many kind and generous a big thank you to Lynne been operating mostly at donations of games, books, Hambury and her family, full capacity as the hospital crafts and garden equipment who raised an amazing systems remain stretched. ready to introduce our £1,515 for our amenity fund Our wonderful housekeeping gardening group once the in memory of Marianne teams have been working weather improves. We have Rumley. Marianne lived at our hard turning rooms around also received support from home for five years. When and our guests and staff our local health centre which she sadly passed away in have been exceptionally is absolutely amazing, we December her family started busy working towards their can’t wait to start growing! a JustGiving fund to help us individual reablement goals. Our next exciting event is provide more of the trips We are currently recruiting Easter, where we are making and entertainment that their new staff to join our an egg tree, easter bonnets mother loved so dearly. We reablement team. and an easter egg hunt. are incredibly grateful for their generosity. 11

Community Service Update Message from Michelle Caine, Colliers Gardens Director of Community Services Despite being locked down While the pandemic has over Christmas and New engulfed all our lives and Year, we have continued to affected us in many ways, support tenants with various we have hope in the form surprises, taking trolleys of of the vaccine. drinks and mince pies around the site. Meals have also To date many of our tenants been served to all tenants by and employees have received an internal meals on wheels their first jab, with their second service, ensuring all tenants date booked in. We continue are receiving their meals to encourage both tenants and every day. employees to have the vaccine While we had to limit where you can and hope this our Chinese New Year will form part of our journey celebrations due to to normality once again. A time restrictions, the spirit where we can have parties, remained and decorations celebrate birthdays, eat together were put up around Colliers in our restaurants and enjoy to mark the New Year. activities with our neighbours. A MASSIVE THANK YOU Waverley Gardens We were excited to receive the keys to the Waverley Gardens extension in March 2020, then the pandemic hit. It was uncertain times as to how quickly we would be able to fill our shiny new apartments with lockdown upon us. However, due to the incredible efforts of the Waverley team we are pleased to have filled 57 of the flats, welcoming 69 new tenants. In addition we employed 16 new staff to join the team ensuring we could continue delivering great services throughout the pandemic. 12

Community Service Update Somerset Kingswood We have seen the expansion of OT and physios to support our discharge to assess service people back to independence. (D2A) in Somerset. The service We have over 85% of our staff supports people discharged now vaccinated with the 2nd from hospital into their doses booked in for March/ own home, working closely April. with MPH, YDH and Weston hospital, in collaboration with ABC Centre The short-term assessment Our very own Chris Jones flats at the ABC Centre have and Tara Hicks were been a great addition. It has nominated and were highly been great for the team to be commended by the judging involved in such a positive pilot, panel for the Joy White Cup. where we have seen positive This cup is in memory of a outcomes for individuals, built very loved colleague who good relationships with Sirona sadly passed away last year, and Bristol City Council and and was awarded for being allowed us as a team to build loving in care. skills in other areas. The pilot Our Time for You and was a great opportunity for Marigolds services continue us to support individuals to to deliver supportive services gain an understanding of extra to those living in their own care housing and benefits of homes across Bristol, we this, whether this is something look to establish further they decided to proceed with work within this area over following their stay or if this the coming year. was knowledge for their future. 13

Volunteering Update Acts of kindness can define the times we find ourselves in, and we have the pleasure to see this every day in the volunteering we have developed in response to the pandemic. Our Friends on the Phone service Or how about those acts that are about a bit more. With any of continues to offer a weekly chat, yet to happen? The thoughts and these options and more besides letting people know that they are wishes that we all have that would there is a huge chance you’re not not alone - there is someone else benefit from a helpful nudge in on your own and there will be who cares. the right direction. someone else who would also like We have volunteers who help Alongside kindness, the pandemic to get involved – we really don’t with shopping, support in our has highlighted societal health know unless we ask, and once we offices and offer a friendly smile inequalities and the increased risk ask we can start to turn those in our reception areas. Volunteers for older people, acutely felt in ideas into action. who meet out and about for a many of our sites. However, we It may be that we aren’t able walk and talk and in other face are also in a time of greater life to initiate much straight away, to face roles where having a expectancy, positive challenges to but beginning a conversation is chat over the phone just isn’t what growing old can mean and a possible right now! appropriate. greater recognition to not define One idea that starts us off is a We also must not forget our people by their age. poetry group, this may only be wonderful volunteers who have There is greater potential to available virtually at this time - so been unable to support our care make a positive change and to if you’re interested, let us know or homes and extra care homes experience richer possibilities get in touch and let us discover in the way they would love to as we live and remain active for together what else is possible! do. We hope you will be able to longer, so we ask: support us again very soon! FOR MORE INFORMATION We celebrate Clive, who had What change would you given so much of his time freely like to make? And how can If you would like to find to support Deerhurst. The many we help you make that out more about any friends and family who have difference? of our volunteering or supported us with raising valuable community activities please funds through some fantastic, Learning a language, starting a contact Emma and Liz at sponsored feats and cherished new hobby or restarting an old volunteering@brunelcare. donations given in memory of one, improving fitness or learning org.uk or call 07786 038 058 their loved ones. a skill, or simply getting out and But what about all those other acts of kindness that we’re just not aware of, that bring us together and benefit our communities? Acts that with a little more support, their impact can amplify and reach more people. 14

ANNOUNCING THE WINNER OF THE JOY WHITE CUP In December we announced The cup was to be awarded each Described by her nominator the first ever winner of the year to the individual, or team, as ‘an absolutely amazing and ‘Joy White Cup’. who demonstrated true passion wonderful example of everything in providing loving care. that a nurse should be’. Joy was a long-serving colleague Out of 31 nominations, nine Many congratulations to Carol! whose roles included that of were shortlisted, but only one manager of Robinson House Care winner could be chosen: Carol In addition to the winner, a Home. When Joy sadly passed Harewood, Registered Nurse from further 6 colleagues were away earlier this year, her family Robinson House Care Home. recognised by the judges as donated a cup in her memory. Carol is described by those who ‘highly commended’. They were: work with her as the most caring person they’ve had the pleasure Georgia Jones, of working with. This award is Carer, Robinson House dedicated to the memory of Grace Kenway, Joy, so it felt very fitting that Homemaker, Deerhurst Carol was its first recipient, Paul Fellows, Maintenance, as she helped care for Joy at Colliers Gardens home. It was Joy’s wish to be at home and Carol’s expertise was Tara Hicks and Christopher a major factor that enabled Joy Jones, Community Carers, to return home from hospital. South Gloucestershire Carol provided tender loving Michelle Boden, nursing care to Joy and her family Receptionist (now Repairs right up until she passed away. Coordinator), Head Office HOT CROSS BREAD & LEMON PUDDING INGREDIENTS: METHOD: 3 H eat oven to 160C/140C fan/ gas 3. Scatter the remaining • knob of butter, for the dish 1 Butter a 1-litre baking dish sugar and lemon zest over • 4 stale hot cross buns that will quite snugly fit the the pudding. Bake for 30-40 • 200g lemon curd buns. Cut each bun into 3 mins until the top is golden • 2 large eggs slices, and sandwich back and the custard gently set. • 200ml double cream together with a generous Stand for 5 mins, then serve • 200ml milk spreading of curd. Arrange with cream or vanilla ice • ½ tsp vanilla extract buns in the dish. cream, if you like. • 4 tbsp caster sugar www.bbcgoodfood.com • little lemon zest 2 W hisk egg, cream, milk and /recipes/hot-cross-bread- • c ream or vanilla ice cream, remaining curd, then sieve lemon-pudding into a jug with the vanilla and to serve (optional) 3 tbsp of the sugar. Pour over the buns and stand at room temperature for 30 mins for the custard to soak in. 15

“Clive rarely sat down, 1936 to 2020 he always found things to do. From arriving at 7.45 to leaving at 3.45, he was never without purpose.\" CliveA tribute to We would like to pay tribute to spending his time at the home, laundry and catering teams. Clive to Clive Iles, a beloved becoming friendly with the team regularly greeted visitors, bringing volunteer at our Deerhurst and other residents. Clive enjoyed a smile to everyone who walked care home, who sadly passed spending time at Deerhurst so through the door. away in December. much that when Irene passed away in 1998, Clive decided to Clive volunteered at Clive was born in Hanham, Bristol, become a full-time volunteer at Deerhurst care home for an in 1936. During his younger years the care home. incredible 22 years, providing he got a job at Royal Mail, where Clive was a welcome addition over 35,000 hours of service he spent 35 years working in the in all areas of the home, always by 2019, where he received a sorting office. willing to lend a helping hand. His certificate to mark the special When his mother, Irene ‘Rene’ roles included admin, answering occasion. His dedicated work Iles, became one of the first the phones, and taking care of was also recognised at the Great residents to move into Deerhurst, the recycling, alongside many British South West Care Awards he quickly became accustomed other jobs, and he would always 2018, where he won the Unpaid go out of his way to assist the Carers award for his dedication to volunteering. 16

Fondest memories: In his spare time, Clive liked to go with the 20 cups of coffee he “Clive had a gift of making for walks or meet up with friends made us every day.” everyone feel valued by for a coffee, and he also enjoyed remembering their name walking holidays in the Isles of Clive was sadly diagnosed with and asking after their family, Scilly. He loved flying - receiving a terminal illness in 2020 and be it Stuart the delivery his piloting license at 70 years moved into Deerhurst, where he man, Nick the boccia man old! Clive regularly attended the spent his final months in the place or Tom the meter reader. Bristol Flying Club, where he he loved most, surrounded by his He would always offer would have a cup of tea and enjoy team. He passed away peacefully everyone a drink and a watching the planes come in. in December. chance to use the toilet The positive atmosphere Clive which always made me brought to Deerhurst touched Clive’s warm presence will smile.” the hearts of the team, residents be remembered by all at and visitors alike. Lesley Hobbs, Brunelcare, always staying “Clive was very punctual care home manager at Deerhurst, positive and helping everyone and precise, his routines said: “Clive is hugely missed for in any way he could. His were exact and I drove him his gentlemanly manners, his willingness to help others made mad with my spontaneity genuine interest in people, his him a treasured member of the and lateness. If you had an willingness to do anything to help Deerhurst team, and we will never appointment with Clive you and his memory for detail, along forget his dedication to making could guarantee he would people smile. Rest in peace Clive. be half an hour early. When lockdown began and we had to ask him not to visit for a while he was devastated. On the day I rang him to invite him back, I asked him to come in at 2pm and have lunch (he always had lunch at 2pm on the dot). He arrived at 11:30, saying he was too excited to wait!” “When he moved in he wanted to be the perfect resident, so always ensured breakfast, lunch and tea was on time and orderly – right up until the week he passed away he continued to return his tray and crockery to the kitchen.” 17

The Mascots Meet our mascots, the furry friends who of Brunelcare regularly visit our care homes to bring smiles to residents and guests! XENA BUDDY RORY BREED: German Shepherd BREED: Cockapoo BREED: Australian Labradoodle GENDER: Female GENDER: Male GENDER: Male AGE: 7 months AGE: 10 months BACKGROUND: Rory comes BACKGROUND: Xena has BACKGROUND: Buddy from a line of therapy dogs and is attended puppy classes and now particularly likes spending time a welcome visitor to guests at our has 1-2-1 training. Xena has a with the residents at Deerhurst Little Heath reablement centre, fantastic temperament with the as he gets so much attention. whom he regularly cheers up. residents! He often brightens the day of FUN FACT: Rory’s favourite FUN FACT: She loves lots of the residents and is known to pastime is stealing socks! cuddles and treats. Xena is a really ease the anxiety of certain favourite with the residents at residents too! Little Heath and she loves them FUN FACT: One of Buddy’s and the fuss! favourite things to do is to have a belly rub. He enjoys the occasional biscuit which might be sneaked to him. Q What kind of dog did Q Why was the dog such a good Dracula have? storyteller? A A bloodhound. A He knew how to paws for dramatic effect. Q What do dogs eat for breakfast? Q What kind of dog loves to take bubble baths? A Pooched eggs. A A shampoodle Q What’s a dog’s favourite pizza? A Pupperoni 18

ThoughtsLet us know your tIhfsigsyitobrsoeauurnsspuruwuvtenrogeovvPegyueyilleenolcoydsaeaunttsr-roirleoiafenstenyr.eihootee,beeturdpourgmrblrxec.hneauaaoosncskmt,uekha/ospgivsrielniesprgti.tae:ss We’re always looking for ways to improve what we do here at Brunelcare. If you have a spare few minutes, we’d love to get your feedback on the following: GRAPEVINE Site (optional): Name (optional): 1 How often do you Every issue Most issues Some issues Only occasionally read Grapevine? 2 Do you prefer to read the printed Digital Printed magazine or digital version of Grapevine? 3 How do you think Grapevine could be improved? What else would you like to see? 4 How often would you like to receive Grapevine? Quarterly Twice a year Other If you would like to opt in to receive Grapevine digitally, please provide your email address: COMMUNITY JOURNALISM PROJECT Could you write for Grapevine? love to read, would this be something you would be interested in getting involved in? We would love to better represent the communities we support and are hoping to If you would be interested in writing for launch our very own community journalism Grapevine, please contact Emma Gwynne project to help us achieve this. on 07384213573 or [email protected]. If training and guidance was available so that you could contribute to the news and features we all 19

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