SEED_Questionnaire_ Final_11_1_2016

SEED Questionnaire Dear Madame/Sir We are carrying out a questionnaire based survey in 6 countries to understand and indentify the capacity and training needs of the Social Entrepreneurship system in the framework of the EU co‐ funded Project “Social Entrepreneurship in a European Dimension‐SEED”. The information you provide in this questionnaire will be treated with the utmost confidentiality and will not be shared with any other party. The results of the survey will be published only as aggregated data without mentioning the sources and the interviewees involved. Nonetheless, the purpose of this survey is also to identify “champions” and “case studies” in the domain of Social Entrepreneurship: if you wish to provide the consent to share operational (and not financial) information of yourself as an individual and/or your organization to be included in the SEED Project as a case study please tick the box below”. ☐ Yes, I agree to be included in the SEED Project as a case study The Structure of the Questionnaire The questionnaire is structured in three parts. The first part includes questions that aim to characterize the profile of your enterprise. The second part aims at understanding what competencies you consider to be critical for developing your role as a social enterprise/entrepreneur, as well as for supporting social entrepreneurship in your country. The third part focuses on the identification of the needs for education and training which you consider important for your development. Thank you in advance for your time in completing this questionnaire! For the Interviewer: Date:______________________ Location: ______________________________________ Type of Interview: Face 2 Face ☐ Phone/Skype ☐ eMail ☐ Other ☐______________ 1 The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Part I: Respondent data – profile of the organisation Organization Name: _________________________________________________________________ Address: ___________________________________ Tel: ________________E‐mail: ________________ Name of the person providing the data: _________________________________________________ Position in the organisation: _____________________________________________________________ Tel: _________________E‐mail: ______________ Legal form of Organisation: ☐ Association/Foundation ☐ Social Enterprise/Social Cooperative ☐ Cooperative ☐ Mainstream Enterprise ☐ Other (please specify) _________________________________________ Type of activities: (please tick one or more boxes) ☐ Social and economic integration of the disadvantaged and excluded Please Specify: ______________________________________________________________ ☐ Social services of general interest (such as long term care for the elderly and for people with disabilities; education and child care; employment and training services; social housing; health and medical services.) Please Specify: ______________________________________________________________ ☐ Economic activity of general interest (such as community transport, environment, land‐based industries such as agriculture, food processing, etc.) Please Specify: ______________________________________________________________ ☐ Strengthening democracy, civil rights, solidarity and digital participation Please Specify: ______________________________________________________________ ☐ Other Please Specify: ______________________________________________________________ Source of revenues: (if more than one, please rate their importance starting from 1 as the most important ) ☐ Market sources e.g. the sale of goods and services to the public or private sector ☐ Revenue derived from public contracts ☐ Direct government/public authorities grants / subsidies ☐ Membership fees, donations and sponsorship ☐ Other forms of revenue (such as income from renting assets, in kind donations etc). Please specify: _______________________________________ Total number of paid employees in the Organisation: _____ Year of Establishment of the Organisation: ________ 2

Part II: Critical competencies and factors for social entrepreneurship development Question 1. Which competencies do you consider important for the people involved in the development of social entrepreneurship initiatives? Please, tick the competencies below using a priority scale from 1 (Very Important) to 4 (Not Important) Competencies for Very Important Slightly Not Social Entrepreneurship Development Important Important Important 1 2 3 4 Knowledge about the concept of social ☐ ☐ ☐ ☐ entrepreneurship / enterprise Academic or technical qualifications of the social ☐ ☐ ☐ ☐ entrepreneur in the social business area Management skills and qualifications of the ☐ ☐ ☐ ☐ social entrepreneur Ability to identify various financing instruments ☐ ☐ ☐ ☐ and sources Networking skills of the social entrepreneur ☐ ☐ ☐ ☐ Awareness and sensitivity to societal needs ☐ ☐ ☐ ☐ Ensuring availability of motivated volunteers and ☐ ☐ ☐ ☐ collaborators Ability of social entrepreneurs to develop a ☐ ☐ ☐ ☐ detailed business plan Knowledge about the relevant national & EU ☐ ☐ ☐ ☐ policies and legislation Other (please specify): ☐ ☐ ☐ ☐ _______________________________________ ________________________________________ Question 2. In which of the following thematic areas do social entrepreneurs need support for the effective operation of a social enterprise? Please, tick the areas below using a priority scale from 1 (High priority) to 4 (None). High Moderate Low None Thematic areas priority priority priority 1 2 3 4 Leadership and human resources management ☐ ☐ ☐ ☐ Project management/ Strategic planning ☐ ☐ ☐ ☐ Financial management and planning ☐ ☐ ☐ ☐ Communication/ Community engagement ☐ ☐ ☐ ☐ EU Projects Management for SE ☐ ☐ ☐ ☐ Audiovisual and Multimedia Tools for SE ☐ ☐ ☐ ☐ Management of Volunteering Events ☐ ☐ ☐ ☐ Laws and regulations ☐ ☐ ☐ ☐ Analysis of the external enviroment: SWOT ☐ ☐ ☐ ☐ Analysis, Customers, International markets Other (please specify) ____________________ ☐ ☐ ☐ ☐ _______________________________________ 3

Question 3. Are you currently attending or have you during the last 3 years attended any training related to social entrepreneurship development? YES ☐ NO ☐ If yes, please, tick the specific themes/ topics Themes/ Topics ☐ Leadership and human resources management ☐ Project management/ Strategic planning ☐ Financial management and planning ☐ Communication/ Community engagement ☐ EU Projects Management for SE ☐ Audiovisual and Multimedia Tools for SE ☐ Management of Volunteering Events ☐ Laws and regulations ☐ Analysis of the external enviroment: SWOT Analysis, Customers, International markets ☐ Other (please specify) ____________________ Question 4. In which ways the public sector should support social entrepreneurship in your country? Please, indicate the three (3) most important priorities for action, starting from 1 as the most important Topics/ areas of public support ☐ Provide more training for social entrepreneurs ☐ Educate consumers / users about social entrepreneurship ☐ Facilitate financing / Access to Finance ☐ Create opportunities/platform for SE to connect and network ☐ Provide Business Advisory Services ☐ Increase awareness in the business community about SE ☐ Educate the public sector stakeholders (local authorities, etc) ☐ Make the business environment easier (regulations, etc) ☐ Other (please specify) _________________________________________________________ 4

Part III: Education and Training Needs in Social Entrepreneurship Question 5. Does the existing education and training system in your country covers adequately the knowledge and competence areas that may be required for setting up and operating a social enterprise? Please, rate the topics/ areas below using a scale from 1 (To a great extent) to 4 (Not at all). To a Somewhat Very Not at Knowledge and competence areas great little all extent 1 2 3 4 Leadership and human resources management ☐ ☐ ☐ ☐ Project management/ Strategic planning ☐ ☐ ☐ ☐ Financial management and planning ☐ ☐ ☐ ☐ Communication/ Community engagement ☐ ☐ ☐ ☐ EU Projects Management for SE ☐ ☐ ☐ ☐ Audiovisual and Multimedia Tools for SE ☐ ☐ ☐ ☐ Management of Volunteering Events ☐ ☐ ☐ ☐ Laws and regulations ☐ ☐ ☐ ☐ Analysis of the external enviroment: SWOT ☐ ☐ ☐ ☐ Analysis, Customers, International markets Other (please specify) ____________________ ☐ ☐ ☐ ☐ Question 6. How important is the need for specific education and training in the various social enterprise development phases identified below? Please rate the importance from 1 (Very Important) to 4 (Not Important). Very Slightly Not Social enterprise development phases Important Important Important Important 1 2 3 4 Identification and diagnosis of social needs and ☐ ☐ ☐ ☐ opportunities Selecting and structuring ideas for social enterprises ☐ ☐ ☐ ☐ Developing social entrepreneurship ideas and ☐ ☐ ☐ ☐ transforming them into action Achieving sustainability of social entrepreneurship ☐ ☐ ☐ ☐ initiatives Promoting partnerships and networking of social ☐ ☐ ☐ ☐ entrepreneurship initiatives Promoting effective social impacts of social ☐ ☐ ☐ ☐ enterprises Assessing results and impacts of social ☐ ☐ ☐ ☐ entrepreneurship initiatives 5

Question 7: How important is the need for specific education and training on the topic: “Social Enterprises’ Human Resources Management/ Diagnosing learning needs”? Please rate the importance from 1 (Very Important) to 4 (Not Important). Very Important Slightly Not Human resources management Important Important Important 1 2 3 4 Key concepts for human resources management ☐ ☐ ☐ ☐ Basic aspects on the demand for lifelong learning ☐ ☐ ☐ ☐ Assessing the vocational training situation in a social ☐ ☐ ☐ ☐ enterprise Determination of further training needs ☐ ☐ ☐ ☐ Determination of skills assessment tools ☐ ☐ ☐ ☐ Planning vocational training based on identified ☐ ☐ ☐ ☐ learning needs Other (please specify) ____________________ ☐ ☐ ☐ ☐ Question 8: How important is the need for specific education and training on the topic: “Leadership, Creativity and Innovation in Social Enterprises”? Please rate the importance from 1 (Very Important) to 4 (Not Important). Very Important Slightly Not Innovative approaches in Social Entrepreneurship Important Important Important 1 2 3 4 Creativity approach in providing products and ☐ ☐ ☐ ☐ services of a social enterprise; Competitive advantages Social enterprise and social innovation approaches ☐ ☐ ☐ ☐ Community development approach to Social ☐ ☐ ☐ ☐ Entrepreneurship Business Leadership and management ☐ ☐ ☐ ☐ Innovative social enterprise: case for reflection ☐ ☐ ☐ ☐ Innovative EU social enterprise: case study ☐ ☐ ☐ ☐ Other (please specify) ____________________ ☐ ☐ ☐ ☐ 6

Question 9: If you were given the possibility to attend specialized training to increase your capacity, which topics or themes would you be interested in? Please use a rating from 1 (Most likely) to 4 (Extremely unlikely) to classify your interest. Most Likely Less Extremely Topics/ Themes Likely Likely unlikely 1 2 3 4 Leadership and human resources management ☐ ☐ ☐ ☐ Project management/ Strategic planning ☐ ☐ ☐ ☐ Financial management and planning ☐ ☐ ☐ ☐ Communication/ Community engagement ☐ ☐ ☐ ☐ EU Projects Management for SE ☐ ☐ ☐ ☐ Audiovisual and Multimedia Tools for SE ☐ ☐ ☐ ☐ Management of Volunteering Events ☐ ☐ ☐ ☐ Laws and regulations ☐ ☐ ☐ ☐ Analysis of the external enviroment: SWOT Analysis, ☐ ☐ ☐ ☐ Customers, International markets Other (please specify) ___________________________ ☐ ☐ ☐ ☐ Question 10: Which factors would motivate you to enroll in VET/HEI programmes for social entrepreneurs? Please, indicate the three (3) most important reasons, starting from 1 as the most important Reasons for enrolling in VET/HEI social entrepreneurship programmes ☐ Updating and improving knowledge ☐ Acquisition of new knowledge and competencies ☐ Specialization in a specific area ☐ Performance improvement ☐ Other (please specify)______________________________________________ 7

Question 11: Which would you consider the main obstacles for enrolling in VET/HEI programmes for social entrepreneurs? Please, indicate the three (3) most important obstacles, starting from 1 as the most important. Obstacles for participating in training ☐ Training too expensive or difficult to afford ☐ Lack of free time ☐ Family responsibilities ☐ Lack of flexible training programmes ☐ Lack of targeted programmes ☐ No programmes available ☐ Other (please specify)__________________________________________________ Question 12: Which type of training model would you prefer? Please use a rating from 1 (Most Preferable) to 4 (Not Preferable) for each training model. Most Preferable Less Not Preferred training models Preferable Preferable preferable 1 2 3 4 General (classroom/workshop) training ☐ ☐ ☐ ☐ Individual consultancy to entrepreneur/manager ☐ ☐ ☐ ☐ Training‐action programmes in the enterprise ☐ ☐ ☐ ☐ Out‐door training ☐ ☐ ☐ ☐ Internships ☐ ☐ ☐ ☐ On‐line/e‐learning ☐ ☐ ☐ ☐ Other (please specify) ☐ ☐ ☐ ☐ ___________________________ Please feel free to make any suggestions or comments you consider necessary as regards social entrepreneurship development and in particular the training gaps and needs in this area. Thank you very much for your participation! 8