(5) FUNDRAISING PARTNERSHIPTake part in our upcoming fundraising events, such as: Voucher For Good: Donate your extra vouchers to HandsOn Hong Kong and help the community to enjoy a better life (all year long) Drink For Good: Sponsor a venue donating part of the proceeds to HandsOn Hong Kong on a certain day (2016 edition will be on 6 October) Run For Good: With your colleagues, friends or family, take part in a running event donating proceeds to HandsOn Hong Kong (2017 date TBD) International Days: Support our International Days of celebrations by volunteering with us on these days (5 celebrations per year: International Women's Day, International Earth Day, International Youth Day, International Family Day and International Volunteering Day)(6) PARTNER FOR GOOD Organize a donation drive benefiting our NGO partners (such as clothes, non-perishable food, blankets...) Propose your staff to donate their matched funding donations to HandsOn Hong Kong Organize a corporate fundraising event with proceeds going to HandsOn Hong Kong Utilize the TwoPresents \"https://twopresents.com/\" platform to celebrate a birthday or other special occasion with part of the proceeds donated to HandsOn Hong Kong Donate prizes for use at HandsOn Hong Kong fundraising events(7) SHARE FOR GOOD Simply join our mailing list: get updates on volunteering in Hong Kong and share our work through social media.HandsOn Hong Kong Annual Report 2015 50
NGO PARTNERSHandsOn Hong Kong serves NGO partners that we believe can most benefit from our services andvolunteer support. With this in mind, our focus is primarily on small, underresourced grassrootsNGO partners directly serving the local community. These organizations often lack the resourcesto find, recruit, and manage volunteers on their own.In 2015, HandsOn Hong Kong partnered with 63 NGO partners.HandsOn Hong Kong Annual Report 2015 51
HONG KONG Hong Kong Sheng Kung Hui Kowloon City Children and Youth Integrated Service Centre - Jockey Club Youth Express, Aberdeen Kai-fong Welfare Association Social Service, Hong Kong Special Olympics, Ark Eden, Hong Kong Women Foundation Ho Kwok Pui-chun Social Bethune House, Centre for the Elderly, Business Environment Council, IVE, The IMC of C.C.C Kei Shun Special School, Justice Center Hong Kong, China Coast Community, Kids4Kids, China Peniel Missionary Society Social Centre for the Elderly Li Sing Tai Hang School, of Grace, Lizzie Bee, Choi Jun School, Mary Rose School, Christian Action Woo Sung Street Service Centre, Mission to New Arrivals, Christian Action Chungking Mansions Service Centre, New Life Interactive Farm, Clean The World, Pathfinders, Doctor BB, Plastic Free Sea, Foursquare Gospel Lung Hang Church Elderly Centre, Po Leung Kuk Anita L.L. Chan (Centenary) School, Free Methodist Church Chuk Yuen IVY Club, Po Leung Kuk Yu Lee Mo Fan Memorial School Dormitory, Green Council, Pok Oi Hospital Chan Ping Memorial Neighbourhood Green Glass Green, Elderly Centre, Green Social Work, Project Share, Hong Chi Lions Morninghill School, Rhenish Church Grace School, Hong Chi Morninglight School (Tuen Mun), SAHK, Hong Chi Morninglight School (Yuen Long), Sam Shui Natives Association Lau Pun Cheung School, Hong Chi Winifred Mary Cheung Morninghope School, Soap Cycling, Hong Kong Christian Service Centre: Harmony and St. James Settlement People's Food Bank, Enhancement for Ethnic Minority Residents, Savior Lutheran School, Hong Kong Cleanup, The Boys' and Girls' Club Association, Hong Kong Dog Rescue, The Hong Kong Council of Early Childhood Education Hong Kong Mutual Encouragement Association Jane Shu and Services, Tsao Social Centre for the Elderly, The Sovereign Art Foundation, Hong Kong Red Cross John F Kennedy Centre, Tung Wah Group of Hospitals, Hong Kong Red Cross Princess Alexandra School, Yau On Lutheran Centre For The Elderly Hong Kong Society for the Deaf,CHINA (GUANGZHOU, MACAU, AND SHENZHEN) Ai Xin Zhi Hui Special Needs Children Rehabilitation Centre, Jishe NianHua Rehabilitation Centre for Children with Special Needs, New Hope for the Special Children's Rehabilitation Centre, Ping Xing-Xing Guang Rehabilitation Centre, Xinguang Rehabilitation Centre for Children with Special Needs, Shenzhen Green Sources Environmental Protection Volunteers Association (SENGO), Shenzhen Wenxin Social Work Service Centre Wenxin Longgang Community Service CentreHandsOn Hong Kong Annual Report 2015 52
FEEDBACK FROMOUR STAKEHOLDERS
FEEDBACK FROM OUR ACTIVE VOLUNTEERSThe work of our volunteers and their contribution to the community is the heart of our work. Getting our volunteers’feedback is thus essential to keep improving our services towards them, but also towards our NGO partners andthe beneficiaries we are serving.Survey conducted in January 2016 by HandsOn Hong Kong with 217 active volunteers.94% 94%of HandsOn Hong Kong volunteers plan are likely to recommend HandsOnto continue volunteering with us Hong Kong to their network 6% Unlikely 6% Unlikely 94% Likely 94% LikelyHow would you rate your experience with HandsOn Hong Kong? Satisfied Dissatisfied 6% 15%4% 6% 7 8% 6% 96% 94% 8 92% 94% 94% 85%Registering as Signing up Receiving The organization Briefing session De-briefing volunteer on for volunteer information/ of the volunteer (at the start) sessionHOHK’s online updates on activities I took activities (at the end) platform activities part inWhat have you gained from volunteering with HandsOn Hong Kong?58.5% learnt about social issues in Hong Kong 34.6% felt I developed as a person71.4% felt that I made a positive social impact 27.2% felt more empowered to change by volunteering society in future12% learnt new practical skills 7 79.7% felt good about volunteeringHandsOn Hong Kong Annual Report 2015 54
FEEDBACK FROM OUR VOLUNTEER LEADERSVolunteers Leaders are essential to our work. We could not succeed without them! Getting insights on theirinvolvement in our programs is important to help us continue serving the community in the best possible way.Survey conducted in January 2016 by HandsOn Hong Kong with 45 volunteer leaders.How would you rate the experience with HandsOn Hong Kong as you prepared to lead yourprogram and the activities? 100% satisfied with the relevancy of information provided on the website about the program they led 100% satisfied with the notification system to the volunteers involved in program they led 100% satisfied with the sign-up status checking 94% satisfied with the information received from NGO Partners about the program they led 100% satisfied with the prompt reply from HandsOn Hong Kong staffHow would you rate the experience with HandsOn Hong Kong on the day of and duringyour volunteer program/activities? 100% satisfied with the guidelines provided in advance to organise the briefing session with your volunteers 100% satisfied with program materials to facilitate your program/activities e.g. games tools, homework exercises, etc. 100% satisfied with the skills training e.g. usage of wheelchairs, knowledge of ethnic minorities, handling of children with special needs, etc. 100% satisfied with the soft skills training e.g. debriefing skills, leadership, etc. 94% satisfied with the support for ad-hoc or emergent issuesHandsOn Hong Kong Annual Report 2015 55
How would you rate your experience with HandsOn Hong Kong after leading your programs/ activities? Satisfied Dissatisfied100% 100% 12% 6% 100% 88% 94% Learning and Assistance from Attendance system is Access to obtain Review with HandsOn reflectionHandsOn Hong Kong user-friendly program results Hong Kong team from NGO partners team including e.g. number of e.g. the performance guidelines, training, beneficiaries, etc. of volunteers communicationsWhat have you gained from leading HandsOn Hong Kong volunteer services? 68.8% learned about social issues in Hong Kong 87.5% were satisfied to have made a positive social impact 43.8% grew their social network 37.5% learned leadership skill 37.5% learned event planning and management skillsHandsOn Hong Kong Annual Report 2015 56
FEEDBACK FROM OUR NGO PARTNERSOur collaboration with NGO partners is crucial to access the community’s needs and deliver the right support withour volunteers. NGO partners' feedback is crucial to ensure we continue to address the needs and priorities of ourcommunity.Survey conducted in January 2016 by HandsOn Hong Kong with 45 NGO partners.How has your NGO benefited from partnering with HandsOn Hong Kong? 84.4% have been promoted to a new audience 86.7% saved cost and manpower 28.9% received more direct donations 33.3% received more opportunities to collaborate with corporates 6.7% learned new skillsHow have your beneficiaries benefited from your partnership with HandsOn Hong Kong? 80% developed more activities for our beneficiaries 64.4% served more beneficiaries 55.6% improved the quality of services for our beneficiaries 42.2% delivered additional/new services for our beneficiaries How has your NGO benefited from working with HandsOn Hong Kong volunteers? 97.8% had access to greater number of volunteers 35.6% learned how to manage volunteers better 44.4% now have volunteer working directly with our organization who were introduced via HandsOn Hong KongHandsOn Hong Kong Annual Report 2015 57
What additional support would you like to receive from HandsOn Hong Kong?82.2% would like to have more HandsOn Hong Kong volunteers joining our activities33.3% would like to receive staff training from HandsOn Hong Kong on how to manage volunteers 46.7% would like to have access to extra resources through HandsOn Hong Kong44.4% would like to have skilled volunteers53.3% would like to explore partnering on new programsHow would you rate your organization’s experience with HandsOn Hong Kong’s currentservices? Satisfied Dissatisfied9% 4% 7% 4% 100%91% 96% 93% 96%Sign-up system Working with HandsOn Pre-event information Briefing for volunteers Logistical Hong Kong to design shared with volunteer arrangements for the the volunteer program Briefing for volunteers volunteer activities 2% 2% 100% 98% 100%Monitoring of the Debriefing for 98% performance of volunteers On-going day-to-day Post-activity feedback volunteers communications with your NGOHandsOn Hong Kong Annual Report 2015 58
OUR GOVERNANCE
BOARDHandsOn Hong Kong is governed by a Board whose primary function is to serve as the supervisorybody for the organization, guiding its strategic direction and ensuring that the interests of theorganization and its stakeholders are protected. Board members provide oversight of the governanceand financial control of the organization, safeguard its reputation and are actively involved infundraising.COMMITTEESIn addition to our Board of Directors, HandsOn Hong Kong also has four committees that report tothe Board: the Executive Committee, the Marketing and Communication Committee, the Fundraisingand Development Committee and the Governance, Planning and Oversight Committee.VALUESHandsOn Hong Kong is driven by the following values:• Commitment • Empowerment • Integrity• Compassion • ImpactEXTERNAL AUDITHandsOn Hong Kong is audited on a yearly basis by qualified Certified Public Accountants. Theaudit is conducted in accordance with legal and statutory requirements and provides assurancethat the financial statements give a true and fair view of the organization’s affairs and are free frommaterial misstatement. This assists the organization to transparently inform the public howresources have been used.PROJECT MANAGEMENTThe process of transparency by external auditing is strengthened further by HandsOn Hong Kong'spolicy concerning its project management, which operates clearly through a neutral and independentselection of NGO partners to support based on clearly defined criteria. HandsOn Hong Kong doesnot charge NGO partners for the use of its online platform or recruitment, training and managementof volunteers.HandsOn Hong Kong wants to inform all stakeholders in a transparent way on the volunteeringprograms and activities supported. This is communicated through different channels such as website,social media, newsletters and annual report.HandsOn Hong Kong Annual Report 2015 60
OUR 2015 FINANCIALOVERVIEW
FUNDING MODELHandsOn Hong Kong receives no government funding or support. We are reliant on donations and in-kindsupport from individuals, corporates, foundations, as well as fund raising events and fees from our corporate work.FINANCIAL STATEMENT 2015Income and expenditure account (HK$) for the period of 1 October to 2014 to 31 December 2015 21.The summary financial statements are based on audited financial statements, which are available upon request.Statement of income and expenditure for the period from 1 October 2014 to 31 December 2015:Income HK$ Programme expenditure HK$Donations and funds raised 3,587,108 Insurance 82,831Corporate sponsorship 2,319,804 MPF contribution 72,843Raffle ticket income Salaries and wages 2,102,216Other income 299,108 Stationery and printing 4,290Interest income 3,899 Telecommunication 11,788 27 Travelling 18,989Total income Other programme costs 870,644 6,209,946 3,163,601Expenditure Total programme expenditureAdministration expenditure 11,800 26,798 7,900 Fund raising expenditure 23,567 Audit fee 2,314 Insurance 680,129 Commission and fees 21,738 MPF contribution Dues and subscriptions 12,181 Salaries and wages 1,388 Entertainment 1,970 Stationery and printing 3,814 Insurance 26,737 Telecommunication 6,144 Legal and professional fee 10,712 Travelling 509,029 Marketing 44,299 Other fund raising costs 1,250,869 MPF contribution 13,604 Office expenses 255,570 Total fund raising expenditure 8,035 Other general office expenses 309,149 Rent 3,532 Bank charges 19,154 Salaries and wages 3,677 Salaries and wages for part time Raffle ticket expenses 5,183,873 Shipping and delivery 631 Stationery and printing 3,580 Total expenditure 1,026,073 Supplies 1,734 Telecommunication 2,793 Surplus for the period Travelling 8,293 Utilities 742,214Total administration expenditure21 HandsOn Hong Kong has changed the accounting year-end date from 30 September to 31 December. Accordingly, the financial year 2015 will end on 31 December 2015 with fifteen months operation (i.e. period from 1 October 2014 to 31 December 2015).HandsOn Hong Kong Annual Report 2015 62
FINANCIAL OVERVIEW 2015INCOME58% 5% 37% The total income from donations and fundraising events: HK$3,587,108 The total income from corporate funding: HK$2,319,804 The total income from raffle ticket: HK$299,108* The Total Income: HK$6,209,946* The raffle ticket income and expense are spread across two financial years, which are 2014/2015 and 2015/2016. These financial statements do not cover all the raffleticket income and expenses. It only includes the income for financial year 2014/2015.HandsOn Hong Kong Annual Report 2015 63
EXPENDITURE 14% 0.4% 24% The total amount of expenditure on programs: HK$3,163,601 The total amount of expenditure on fundraising: HK$1,250,869 The total amount of expenditure on administration: HK$742,214 The total amount of expenditure from raffle ticket: HK$19,154* 61% The Total Expenditure: HK$5,183,873* The raffle ticket income and expense are spread across two financial years, which are 2014/2015 and 2015/2016. These financial statements do not cover all the raffleticket income and expenses. It only includes the income for financial year 2014/2015.HandsOn Hong Kong Annual Report 2015 64
OUR VISION OFTHE FUTURE
Our goal for HandsOn Hong Kong is to serve as the “go-to” hub for We wholeheartedly appreciatevolunteering in Hong Kong. While awareness about HandsOn Hong HandsOn Hong Kong forKong is growing, most people still hear about us through word of mouth jointly organising a numberand internet searches. Each of us at HandsOn Hong Kong believes in the of volunteer services with ustransformative power of volunteering and understands the critical role in 2015. HandsOn Hongour organization plays in catalyzing this. We look forward to the day Kong is committed towhen we are top of mind to every individual and company in Hong Kong promote volunteerism andlooking to volunteer. In order to achieve this, we must continue to grow nurture volunteer leaders.our volunteer programs, maintain quality, and be innovative. Over 50 local hearing-impaired students and young peopleHandsOn Hong Kong must continue to ensure its programs and services got a chance to experienceare relevant and meaningful. To this end, we are developing more innovative unique and creative outdoorvolunteer programs that address critical social issues in Hong Kong and activities to broaden theirengage corporates in a strategic way. Case in point is our Fruit For Good horizon and promote theprogram, which employs people with intellectual disabilities to deliver culture of integration. Apartfruit to corporate offices throughout Hong Kong. In 2016, the program from that, through thewill be relaunched as Eat For Good and utilize a “one-for-one” model in arrangement by HandsOnwhich we donate and deliver a freshly made soup to an underprivileged Hong Kong, the companionshipelderly person for every healthy snack pack purchased by companies. and encouragement of theVisit www.handsonhongkong.org/en/eat-for-good to learn more. volunteers have alleviated the problems caused by theAs we look ahead to 2016 and beyond, we will expand our reach in the divergence of learningcommunity to address pressing social needs, particularly through ability between students inengaging more corporates in Hong Kong in skills based volunteering class and therefore raised(SBV). The skills, manpower, and resources that corporates and their their interest and motivationemployees can provide to local NGOs is invaluable. Through our in learning. We hope torelationships with local NGOs, volunteers, and corporates in Hong Kong, continue collaborating withwe are able to able to address critical needs through many of our volunteer HandsOn Hong Kong in theprograms. A desired outcome for many of our partners is to utilize the coming year to inject moreskills of employee volunteers to build capacity within the organization, new elements in our servicesfrom finance and accounting to IT to business development and so forth. and so to provide appropriateIn the year ahead, HandsOn Hong Kong aims to engage more corporates support to the needy in thein skills based volunteering that can address critical issues for our NGO society and to build a betterpartners and their beneficiaries. world. Let’s encourage each other in our endeavours and work together! Jessica Man Centre-in-charge, Inclusive Education Resource Centre, The Hong Kong Society for the DeafHandsOn Hong Kong Annual Report 2015 66
OUR MILESTONES • HandsOn Hong Kong • HandsOn Hong Kong established Advisory Board established • Received charity status under 2009 the name “HandsOn China” • First volunteer activity organized2007 2008 2010• HandsOn website • Held first gala dinner launched raising funds to hire first full-time staff member• First corporate volunteer activity organized • Reached 1,000 registered volunteersHandsOn Hong Kong Annual Report 2015
• Organized 1,000th • Staff expanded to volunteer activity 7 full-time staff • HandsOn Hong Kong changed • Listed on WiseGiving registered charity name to • Received major grant award “HandsOn Hong Kong Ltd” from Operation Santa Claus to2012 develop a social enterprise • Over 15,000 volunteer hours achieved 2014 2013 2015• Reached 5,000 registered • Became member of: UN Global volunteers Compact and Hong Kong Council of Social Services• HandsOn Hong Kong facebook page launched • Piloted first social enterprise (to be officially launched in 2016 as Eat For Good) • Over 20,000 volunteer hours achieved 67-68
ACKNOWLEDGEMENTS
We would like to express our gratitude to the following volunteers, volunteer leaders, corporates,foundations, media, venues and individuals for the generous donation and/or support to HandsOnHong Kong. Should there be any missing, please accept our apologies and inform us.FINANCIAL DONORS • Ferish Patel • Elizabeth Pinic • Neha Patel • Daney Chan• Alain Costeroste • Pei San Chow • Eva Kwok• Alex Hoag • Sandrine Hilaire • Jessmin Tay• Andrew Isbester • Shaun Bernier • Alain Costeroste• Ann Chu • Sophia Lee • Clara Tang• Arthur Chen • Teddy Lau • Jennifer Law• Barclays London • Thorsten Ackermann • Roy Tang• Bounce Inc • Tracy Kahn • Ringo Wong• British Chambers of • Yann Garnier • Mary Leung • Ziang Kong Garment • Lesley Sze Commerce • Chia Chu• Canadian International School Manufacturing Co. Ltd • Alice Chiu• Caroline Sprod • Rebecca Yang• Charlton's Law FOUNDATIONS • Dan Shoaib• Chi Wan Tang • Miki Chan• Christine Kan • Operation Santa Claus • Garry Chan• Darren Massara • Sedan Chair Charities Fund • Sarah Lau• Emily Chen • The Hongkong Bank Foundation • Brian Kwok• Ester Wong • The Marden Foundation • Carmen Lai• Eva Chang • Bernier Lo• Flying Winemaker MEDIA • Bianca Yip• Georges Lauchard • April Lee• GooglerGive • Dim Sum & Then Some • Meg Fung• Hong Kong Loonies: Lanka • Ecozine • Anthony Wong • Foodie • Nathan Leung Challenge • Heartbeat • Janhavi Shah• Ivan Au • HK Mag • Liat Hoffman• Jacqueline Madalena • Little Step Asia • Sarah Mitchell• Jean YL Theulier • Playtimes • Matthew Au• Jessica Lau • RTHK 3 • Yu Lik Cheung• Josh Kahn • The List • Eva Wong• Kenneth Chan • Sassy Hong Kong • Rachel Hong• Kee Club • Sassy Mama • Esther Wong• Kenny Lee • South China Morning Post • Melody Na• Kim Fahem • Cara Cheng• Lianne Lim VOLUNTEER LEADERS • Jennifer Booth• Louise McCann • Vivien Wong• Matt Smith • Ngo Chin • Emma Ngai• Max Chua • Fletcher Leung• Otterbox • Lovelyn Padernal• Paolo Ippolito • Janet Wai • Ying Ying ChengHandsOn Hong Kong Annual Report 2015 70
All for one and one for all. HandsOn Hong Kong is building a caring community, and making sure not only those in need of help but also every volunteer involved are taken care of. It is a wonderful organization and I am so glad to be part of it. Claire Xu Volunteer This is a wonderful way for anyone to help out and easy to apply for volunteering projects that match your own schedule and interests. I have also had the opportunity to meet many nice people of all ages. Thank you HandsOn Hong Kong and keep up the good work! Jillian Pang VolunteerAcknowledgement:Financial Statements – Audited by Jack H.W. Ng CPA LimitedPhotos - ©HandsOn Hong Kong Limited – shot by volunteersand volunteer leaders, special acknowledgement to Mozart ChanDesign, layout and artwork – by Danny WongTranslation – by Jack Hung
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