2022 Learning Solutions Brochure

NOMAC | Internal

NOMAC | Internal

There is no ‘one size fits all’ learning model, and with this in mind, a blended learning approach has been developed to ensure that you, our learner has many options. All learning solutions will consist of eLearning courses, virtual training sessions and a selection of online resources. NOMAC | Internal

A learning style is an individual's approach to learning based on strengths, weaknesses, and preferences. And knowing yourself as a learner is important if you want to achieve to the best of your ability. The benefits to understanding your learning style include: ▪ Increases your self confidence ▪ Teaches you how to use your brain best ▪ Gives you insight into your strengths, weaknesses and habits ▪ Inspires greater curiosity and motivation for lifelong learning. The four learning styles include: ▪ Visual ▪ Aural ▪ Read/Write ▪ Kinesthetic (hands on) If you would like to find out your learning style, please click on the button below and answer the questions. NOMAC | Internal

There will be times where face to face learning solutions will not be possible or made available. 2020 saw a global rise of COVID-19 cases which significantly impacted the learning culture within NOMAC. Due to this, virtual solutions (webinars) were put in place to ensure that you can still attend vital and/or informative learning beneficial to your growth. Continuing in 2022, once it has been indicated that face to face sessions and business travel can commence, a full update with new dates (inclusive of locations) will be provided. NOMAC | Internal

2022 has a focus on team work as well Empowering our leaders to manage the as enhancing how we communicate with performance of their teams. A host of each other. performance management sessions will run throughout the year. Learning solutions provided to support how people do their job well. A selection of development programmes aimed at upskilling our current and future leaders of NOMAC. NOMAC | Internal There are also a variety of Leadership eLearning courses available on MISHKATY for all levels of employee looking to equip themselves with new skills.

Demand-Based Learning is a model, or an approach, for developing and delivering a training solution that relies on the identification of a need prior to creating a solution. Due to High number of registrations, yet Low attendance across 2021, this is a model that will be followed for 2022. NOMAC | Internal

NOMAC | Internal

NOMAC | Internal

With a strong focus on results, NOMAC’s talent department helps support the development of core business skills to realise our people’s potential for both their careers and our business. Do you want to move your career forward? Would you like to develop your leadership skills as well as help others learn, grow, and improve their skills? Or would you like to find someone who can help you do these things? If so, learning the skills to be either a mentor or mentee can be a wise business decision. NOMAC provides two separate learning solutions focused on: ▪ Mentor’s – Click here to register for this Course ▪ Mentees – Click here to register for this Course Training Outcomes ▪ Improve communication Skills ▪ Improve leadership skills ▪ Identify how and when to be empathetic ▪ Fosters self reflection ▪ Develop strategies for dealing with both personal and work-related issues NOMAC | Internal

It is widely recognised that speaking to groups and audiences is one of the most difficult tasks to accomplish with distinction; yet it is one of the most used methods of communication in the business world. This course is for anyone who wishes to develop their presentation skills. Training Outcomes: ▪ To identify the characteristics and skills of an excellent presenter ▪ To examine the key ingredients of a successful presentation ▪ To learn how to prepare the beginning, middle, and end, of an effective presentation, amongst others – Click here to register for this course Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives. Training Outcomes: ▪ Get a better understanding of how you communicate with others ▪ Understand how others communicate with you ▪ Develop and fine-tune the way you interact with others – Click here to register for this course NOMAC | Internal

Partnering with The Ken Blanchard Companies, a world class training provider with programmes suitable for leaders and emerging leaders who want to increase their potential. Below programmes are delivered by an internal accredited trainer, to register please click on the title. This journey (aimed at individual contributors, such as technicians, operators, HR officers, administrative staff, etc.) providing you with the four skills essential to good communication: ▪ Listen to Learn ▪ Inquire for Insight, ▪ Tell Your Truth ▪ Express Confidence. – Click here to register for this course This journey (aimed at supervisors and above) will help you gain the mindset and skillset needed to diagnose your team’s stage of development and apply the matching leadership actions to move the team to high performance. – Click here to register for this course NOMAC | Internal

In today's fast paced, constantly changing workplace, so much of our success comes down to our ability to influence colleagues, persuade co-workers, and get clients and customers to say yes to our ideas, proposals, and requests. But how can you become a more effective persuader? Training Outcomes: ▪ Make decisions about using persuasion versus manipulation ▪ Apply the concepts of pushing and pulling when influencing others ▪ Understand persuasion ▪ Describe different techniques for getting persuasive conversations and presentations underway ▪ Apply storytelling techniques to extend influence – Click here to register for this course Negotiation is a part of our daily lives. Every day we negotiate with many people like co-workers, suppliers, business associates and family. Negotiation is a method by which people settle differences. To become a good negotiator, you need the skills to handle difficult people and protect yourself from having someone take advantage of you. Training Outcomes: ▪ Understand the negotiation process and tactics involved in it ▪ Implement different techniques of negotiation ▪ Overcome difficulties you face during negotiation – Click here to register for this course NOMAC | Internal

NOMAC | Internal

Finance is for “Non-financial Managers” who want to understand key financial principles and apply them in a real-world context. Developed by NOMACs Financial experts, the course familiarizes our managers with Finance and Accounts relevant to the NOMAC business. Training Outcomes: ▪ How Finance understanding helps in day to day official and personal life ▪ Understand various terms used in Finance/Accounts ▪ Risks associated with incorrect reporting ▪ How non-finance officials contribute towards correct and accurate reporting – Click here to register for this course Trainers are the centerpiece of a memorable and successful training session. This course aims at providing Subject Matter Experts with the knowledge and skills required to design and deliver their own training sessions. Training Outcomes: ▪ Discuss how to deal with the needs of different audiences. ▪ Evaluate the appropriate use of adult learning techniques. ▪ Write effective learning objectives based on the Bloom Taxonomy. – Click here to register for this course NOMAC | Internal

Strategic thinking and planning are now essential elements of an effective leader’s work. To maintain their organization’s competitive edge, leaders at all levels of an organization need to evaluate and prioritise work, according to strategic goals. Training Outcomes: ▪ To learn the basic fundamentals of strategic planning. ▪ To understand why strategic planning is important to organisation’s success and your personal development. ▪ Explore the concept of strategic thinking. ▪ Step by step approach from current to future position. – Click here to register for this course Designed to help professionals develop the English language skills to communicate confidently in an international workplace, this blended programme will prove to you and your manager that you have the English language skills to succeed. – Click here to register for this course NOMAC | Internal

Creativity is recognized as a key success driver for organizations and individuals. While some consider creativity an innate talent that one may or may not have, the modern prevalent thinking is that it is a skill which, given the right nurturing environment, can be developed and harnessed by anyone in any organisation. Training Outcomes: ▪ Apply creative thinking skills and methods in work related or personal situations ▪ Practice thinking in non-conventional ways by thinking out of the box, using mind mapping, picture associations and other methods ▪ Employ a variety of creative thinking strategies in the workplace – Click here to register for this course NOMAC | Internal

NOMAC | Internal

With a strong focus on results, NOMACs talent department helps support the development of core business skills to realise our people’s potential for both their careers and our business. As a manager your success is measured by the success and productivity of your team. Find out how improving your leadership can affect the on-the-job performance and achievement of your team. Training Outcomes: ▪ Understand staff selection practices and be able to undertake induction training ▪ Understand performance management principles ▪ Establish Key Performance Indicator for a team and for individuals ▪ Understand motivation, coaching practices and learn how to deal with conflicts – Click here to register for this course NOMAC | Internal

Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives. Training Outcomes: ▪ Get a better understanding of how you communicate with others ▪ Understand how others communicate with you ▪ Develop and fine-tune the way you interact with others – Click here to register for this course As NOMAC evolves, become global, and diversify our employees, having emotional and cultural intelligence is crucial for leaders. Being able to control emotions, help employees understand their emotions, and work well with them in any situation helps leaders gain trust and accomplish goals. Training Outcomes: ▪ Increase your awareness of the role of culture in various interactions and understand how to demonstrate empathy in situations ▪ Know how to improve cultural intelligence in self and others, whilst be able to communicate in an emotionally ▪ Improved effectiveness working with diverse colleagues and learn to be aware of how emotions affect their performance ▪ – Click here to register for this course NOMAC | Internal

Understanding how to be an effective manager means following a set protocol ensuring that your people are fully aware of what’s right and what’s wrong. This course introduces you to NOMAC’s HR policies and procedures which provide guidance on a range of employment issues and play an important role in practically and effectively implementing NOMAC’s strategies. Moreover, they provide consistency and transparency for employees and managers, helping to enhance the psychological contract and to create a positive organisational culture Training Outcomes: ▪ The latest trends in the human resource field and the changing role of the human resource professional ▪ How human resource planning and the organisation’s strategic plan work together ▪ How to get employees off to a good start ▪ How to maintain healthy employee relations – Click here to register for this course NOMAC recognizes that supervisors are an important asset to the business, and that these specific skills are essential for every manager (new or current) since they are the foundation for moving up in their career to a leadership position. Training Outcomes: ▪ Learn how to influence and support employees in the achievement of common goals. ▪ Examine how to lead a group and provide inspiration, clarity, and direction. ▪ Discover how to gain commitment by influencing teams to set objectives and buy in on a process. ▪ Develop the key characteristics of visionary leadership and identify how to lead with values and motivation. – Click here to register for this course NOMAC | Internal

Failing to plan is planning to fail – the most successful businesses are those that clarify what they are trying to achieve. This course is for leaders who are looking for learning tips, and practical tools that help you ensure you are on the right track. Training Outcomes: ▪ Understand strategic, operations and work plans ▪ Differentiate between urgent / important and prioritise accordingly ▪ Learn about delegation and how to effectively delegate work - Click here to register for this course Organizations that have positive experiences and provide opportunities to use personal skills leads to a more engaged workforce. Employees tend to stay in organizations where they feel appreciated, have a sense of belonging and purpose, and are provided growth opportunities. This course looks are strategies to bring this to life within NOMAC. Training Outcomes: ▪ Identify opportunities for upskilling and reskilling your employees as a leader ▪ Learn how to track success data and provide feedback on the quality of learning performance ▪ Understand how to build a solid leadership talent pipeline that focus on developing better behaviors and improving relationships with employees – Click here to register for this course NOMAC | Internal

Coaching is one of the most effective methods of enhancing performance. It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job. A good coach leads highly productive teams who are keen to learn new skills. As a result, the effectiveness and efficiency of the team is increased significantly. Training Outcomes: ▪ Learn to develop a coaching style which meets individuals and business needs ▪ Understand how to give effective feedback in a way that encourages positive change ▪ Combine GROW model and other coaching methodologies into your day-to-day dealings with your direct reports. ▪ Facilitate the adoption and sustaining of a new culture/management style. – Click here to register for this course NOMAC | Internal

NOMAC | Internal

Welcome to the NOMAC Leadership Academy, an in-house gateway to the growth and development of our people’s leadership skills. The Academy is comprised of 4 multi-modal learning programmes and support new and current managers at various levels providing information and skill development. All Leadership Academy programmes are by invite only (with the exception of Situational Leadership, whereby current managers are also encouraged to apply). NOMAC | Internal

Catalyst is a modular-based leadership development program designed to prepare our people for optimal functioning in the front-line supervisory roles of Shift Charge Engineer / Supervisor and the first-time managerial role in other support departments at NOMAC. It is the introductory program of the NOMAC Leadership Academy. *only for invited newly promoted managers The Ken Blanchard SLII course is a face-to-face course designed to teach leaders (Mid-Senior managers) how to build meaningful connections with coworkers that create exponential impact. This programme will provide them with the skills to be agile, lead situational and empower their people to succeed. *Foundations of Self Leadership will be provided to ALL direct reports for managers who complete the SLII course. NOMACs Self Leadership development program teaches individuals the mindset and skillset they need to become empowered, proactive self leaders who take control of their own success and are committed to getting results. *only for nominated people on the Career Development Journey NOMACs leading People Programme provides our Senior Managers how to advance their current management style whilst providing them with the fundamentals of how to be a great leader, as a result, making them a vital part to our organization's future. *only for nominated people on the Career Development Journey NOMAC | Internal

▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ * All modules are also offered as individual courses and available to all manager level employees to apply for. These modules will not be run with the Catalyst Population. NOMAC | Internal

▪ ▪ ▪ ▪ ▪ ** Please Note ** The SLII® Model is featured in the ‘Foundations of Self Leadership’ Course, rolled out in 2020 to individual contributors across NOMAC with a programme running every two months. NOMAC | Internal

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NOMAC | Internal

Performance Management in 2022 for NOMAC will see new changes. Throughout the year, we will slowly embrace ACWA Powers Performance Management Process, further information will be provided in due course, however, two essential components of performance management will not change – Goal Setting (target Q1) and Year End Evaluations (target Q4) Training sessions will be provided and dates will be communicated via NOMAC’s Talent Talk, a monthly newsletter provided to all employees from the Talent team. Training will be for managers to improve the performance of their team members through giving better feedback, assessing performance and having worthwhile check-ins with their employees. Managers need to be able to give specific, timely and helpful feedback that leads to raises in performance and not defensiveness in the other person. Further information inclusive of training dates and registrations will be provided prior to every milestone. NOMAC | Internal

NOMAC | Internal

The below matrix provides you with an overview of when a learning solution will be taking place (Please note, the information you are requiring is shown in a white box) NOMAC | Internal

The below matrix provides you with an overview of who each course is suitable for. (Please note, the information you are requiring is shown in a white box) NOMAC | Internal

Are you an internal expert with a passion for your subject? Do people come to you to learn from your experience and/or seek guidance? If the answer to these two questions is yes, then you may be of interest to the talent team. To ensure that the 2022 Learning Calendar is applicable to our employees, we would like to invest time in training our Internal Subject Matter Specialists, so that they can confidently deliver a training session (this could be face to face or via webinar) for up to 20 NOMAC employees. If this is of interest to you, please click on the link below and complete the survey provided. Further information will be provided to those who have professed an interest. NOMAC | Internal

You can apply for a course by applying on Mishkaty, your line manager will need Locations of all training can be identified under your chosen course topic. to approve this request following the official approval process. Your line manager should approve your travel request to attend. In consultation Providing you have approval from your line manager and there is a budget with the local HR managers, if there is sufficient interest within your location, a allocated, you can request a course by clicking here. training session will be confirmed. Not all courses are scheduled as we are working on a Demand-Based Learning With a blended learning approach, you will take part in interactive and engaging Model. This means, based on # of registrations (and subsequent approvals), face to face sessions, with case studies, activities and possible role plays, as well as training will be confirmed either virtually or in locations where the minimum course being provided with beneficial resources and eLearning content. These are seat has been met. designed to provide you with new and/or updated skills, aimed at improving your current work situation and enabling the growth within your career. In the first instance, speak with your local HR Manager, otherwise you can contact All travel expenses (flights and hotel) will come out of your budget, ensure that the Corporate Talent Team based in Dubai, UAE. The contact email is you book in plenty of time. [email protected] Currently all courses are taking place virtually using Microsoft Teams. When the ▪ Acceptance on a course is not automatically granted, once the application has travel restriction is lifted, face to face training will take place across Dubai and KSA, been approved, you will be sent confirmation. and possibly other areas based on demand. ▪ Cancellation (or no shows) of 7 days or less prior to the date of the session will result in a $250 fine to the department. Between 12 – 16 people ▪ Once you have been allocated your place, please ensure that you attend the training yourself (no replacements). If we find there is high demand for a particular course, extra sessions will be added. NOMAC | Internal

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