The Future Of Field Service CX: Artificial Intelligence, IoT & Smart Contracts
Find out all you need to know about the future of the field service industry in this new report. The findings of the report suggest a number of interesting things about this interaction between legacy laborers and a rapidly evolving technological landscape.
An important facet of this report is the market reaction to the pandemic, which has been largely negative. The field service industry is especially vulnerable to the challenges presented by the past year, as worker safety must be enforced doubly so, increasing both the costs and the dangers of such jobs.
The report suggests an optimistic outlook, as a vast majority of industry professionals surveyed said that they believed their operations were at or approaching pre-pandemic levels of efficiency. Another finding of the report is the existence of a relatively high rate of confidence in technologies like AI and augmented reality for both training and on-the-job applications.
The report might soothe your post-pandemic anxiety, especially if you have been biting your nails waiting for the recovery to take place. As the report tells us: it already has! Overall, these findings suggest a generally bullish outlook for the future of the industry.
The Blumberg Advisory Group is the leading research and consulting firm in the Field Service Industry. Their reports are designed to help management reckon with the current state of the market to develop new, responsive techniques.
Go to https://www.blumbergadvis or.com/2021-field-service- sentiment
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