Event Log June 2017 done

NO DATE TIME EVENT ACTION CREW 1 1/6/17 0800  VISUAL CHECK AT  2 1/6/17 1000  ZUL AZRIE 3 1/6/17 1200 CONTROL ROOM  HARIS  WHEATHER UPDATE  MONITOR A BIT 4 1/6/17 1700  CONTROLER REPORT  KHAIDIR 5 1/6/17 SECOND, AFTER A FEW  ARIF 1730 FREQUENCY 135.25MHZ MINUTES THE  6 1/6/17 AT DS/DN CONSOLE FREQUENCY RESOLVED  SHAZARUL 7 2/6/17 HAS BREAKTROUGH. IT SELF CONFORMATION  FAIZAL 8 2/6/17 FROM CONTROLER.  MOHD NOR 9 2/6/17  FALLBACK DISPLAY AT  MONITOR A FEW CONSOLE NWH MINUTES AND FALBACK  BLNKING BACK TO NORMAL   -UNPLUGED AND PLUG  ABT DISPLAY AT LAN CABLE AT KVM  CONSOLE HANG AFTER ABT, STILL NOT OK. REFRESH THE BROWSER  -GO TO EQUIPMENT  NIK ROOM AND RESET CPU  IKRAM ABT NWL/SWL AT AUXILLARY RACK.ABT DISPLAY BACK TO NORMAL. MONITOR BY AAT PERSONAL, APPROVE BY DCA SUPERVISOR- MR SIVA” 2030  ROUTINE CHECK AT  0815 CONTROL ROOM  0900  ROUND CHECK CONSOLE, WEATHER  MONITOR AND AFTER A 1430 UPDATE AND ABT FEW SECOND IT WHEN DISPLAY REFRESH BACK TO NORMAL.  AAT CALLED AND  -ASK APPROVAL FROM INFORM THE DCT LINE DCA AND CONTACTED TO KLIA DOWN “OUT AAT STAFF TO ENTER OF SERVICES” THE MAINTENANCE ROOM FOR SUPER  TEAM KLIA EN RIDZUAN VISSION AT MOXA BOX. REQUEST TO CHECK ON LED INDICATOR AT  -OUT COME FROM MOXA BOX AT SW8A SUPER VISSION BORTH PORT W3081 AND ON LED PARTH NOT SW8B PORT W3181 BLINKING AND OUTPUT

10 2/6/17 1730  ROUTINE CHECK AT IS CONNECTED TO THE  2/6/17 2000 CONTROLER ROOM SAME GATEWAY.  SHAZARUL 2/6/17  -FOR TRACING THE 2/6/17 2030  HANDOVER DUTY SHIFT INPUT FOR MOXA BOX FAIZAL MAD AND SHIFT PHONE TO WILL DONE BY NIGHT NOR 3/6/17 SHIFT A SHIFT.  SHAZARUL 3/6/17  WEATHER UPDATE FAIZAL MAD 3/6/17  ROUTINE CHECK AT NOR 3/6/17 CONTROL ROOM  RECEIVE SHIFT PHONE -  SHAZARUL 3/6/17 OK FAIZAL MAD 2115  WENT TO THE NOR EQUIPMENT ROOM  DCT TO KLIA OUT OF SERVICES FOR A FEW  SHAZARUL 0600  ROUTINE CHECK AT MINUTES FAIZAL MAD CONTROL ROOM NOR  REQUEST APPROVED 0800  SHIFT DUTY AND FROM SV DCA (MR SIVA)  NIK IKRAM 1000 PHONE HANDOVER -APPROVED FROM A TO B  NIK IKRAM  CHECK ON VCSS RACK  ROUTINE ROUNDCHECK  TRACK AND TRACE THE  AT SPA CONTROLLER INPUT THAT ENTER TO  NIK IKRAM 1030  CONTROLLER MOXA 1200 COMPLAIN REGARDING  FOUND THAT 1 PORT THE ABSENCE OF (PORT 1B) OF SW 1A “SEVERAL SHOULD BE CONNECTED TO PORT IS AT SW 8B  CONTROLLER ASK BUT AT SW8B PORT IS REGARDING THE NOT CONNECT RUNWAY SETUP  WEATHER UPDATE CONFIGURATION THAT HAS YET TO GET  RECEIVE SHIFT PHONE - SETTLED OK AND TAKE OVER SHIFT DUTY  CHECK ALL EQUIPMENT STATUS , EVERYTHING WORKING FINE AS USUAL  

3/6/17 1400  SHIFT HANDOVER TO  CHECKED CONDITION OF  ZULKARNAIN 3/6/17 1500 SHIFT C SHIFT PHONE – OK AZRUL 3/6/17  ROUTINE CHECK AT SPA  MEET SV CONTROLLER  ZULKARNAIN 3/6/17 CONTROLLER MR THIRU AZRUL 3/6/17 2000  SHIFT HANDOVER AND  EXPLAIN ABOUT DOCKET  ZUL AZZRIE SHIFT PHONE TO SHIFT FOR RADIO FREQ KHAIDZIR D 119.45MHZ , 118.65MHZ HARIS AND 124.65MHZ TO MR 2030  EN SALMAN MANAGER THIRU  ZUL AZZRIE 2315 ATCS INFORM THAT EN KHAIDZIR RIDZUAN WILL COME  MR THIRU SAID SV HARIS TO SPA SUBANG AT CONTROLLER NEED 1145 LT TO EXPLAINATION ABOUT TROUBLESHOOT THE DOCKET THAT NOT YET RADIO LINK FOR FREQ CLOSE FOR EVERY 119.45MHZ CHANGE SHIFT  EN RIDZUAN ALSO  CHECKED SHIFT PHONE – INFORMED THAT WE OK WILL ALSO CONDUCT THE TROUBLESHOOT  RECEIVE SHIFT DUTY FOR 124.65MHZ AND FROM SHIFT C 116.65MHZ . HE SAID THE PROBLEM DUE TO  SHIFT C BRIEF ABOUT CONFIG IP THEIR ACTIVITY  RECEIVED COMPLAINT  INFORM SPA FROM CONTROLLER SUPERVISOR PN HAJAH LINK DOWN FOR FATIMAH AND EN HJ TELEPHONE LINE FROM MASLAN OVERALL KLIA TO SUBANG SUPERVISOR ABOUT THE TROUBLESHOOTING THAT WILL BE CONDUCT BY EN RIDZUAN  AFFECTED LINES WERE  ZUL AZZRIE ADC-1,ADC-2,ADC- KHAIDZIR 3,CORD-V,SATCO,CORD- HARIS W,VSR,TSPVR AND WIPVR.  INFORMED KLIA TEAM ABOUT THE TELEPHONE LINE DOWN

4/6/17 0000  HALF OF THE DIRECT  FREQUENCY AFFECTED  ZUL AZZRIE LINE AT APPROACH FOR OUT OF SERVICE KHAIDZIR 4/6/17 0102 CONSOLE AND ACD ARE 126.0MHZ,125.35 HARIS 4/6/17 0143 CONSOLE OUT OF MHZ , 4/6/17 SERVICE. SAME OF 125.05MHZ,135.35MHZ , FREQUENCY FOR 124.65MHZ 4/6/17 APPROACH SECTOR 4/6/17 AND ACD CONSOLE  INFORM KLIA TEAM  ZUL AZZRIE ALSO OUT OF SERVICE. KHAIDZIR 4/6/17 HARIS 4/6/17  ALL FREQUENCY AND DIRECT LINE BACK TO  INFORM KLIA TEAM AND  ZUL AZZRIE NORMAL AND OPERATE GET INFORMATION THEY KHAIDZIR NORMALLY STILL IN HARIS TROUBLESHOOTING  DIRECT LINE OUT OF PHASE  ZUL AZZRIE SERVICE FOR CORD- KHAIDZIR V,SATCO, AND VSPVR  AT SUBANG STILL HAVE HARIS DCT LINE OUT OF 0332  KLIA TEAM INFORM SERVICE ,CORD-V , THEY HAVE DONE THE SATCO , VSPVR 0355 TROUBLESHOOTING 0528  INFROM KLIA TEAM  TOWER EAST AND WEST DIRECT LINE  ADC-1, ADC-2,ADC-3  ZUL AZZRIE ALREADY BACK TO ,SATCO , CORD-2 ,TSPVR KHAIDZIR NORMAL ,WSPVR HARIS  DCT LINE SUBANG  125.0 MHZ ,  ZUL AZZRIE BECOME MORE OUT OF 135.035MHZ . INFORM KHAIDZIR SERVICES TEAM KLIA HARIS  FREQUENCY AND  LIST DOWN ALL  NIK DIRECT LINE OUT OF FREQUENCY APPROACH IKRAM SERVICES THAT CAN BE USED IN CASE OF EMERGENCY  NIK 0800  TAKE OVER SHIFT DUTY AND HEAVY TRAFFIC IKRAM 0830 AND SHIFT PHONE FROM SHIFT D  CHECK SHIFT PHONE – OK  CHECKED ON THE LATEST REPORT  RECORD AND ANALYSIS REGARDING THE ISSUE THE APPROPIATESTEP OF THE WHOLE SYSTEM TO TAKE ACTION , RADIA AND ALSO DIRECT LINE  KEEP IN CONTACT WITH KLIA EAST TO GET THE LATEST UPDATE OF THE ACTION TAKEN

4/6/17 1020  RECEIVED CALL FROM  ASK THE PERMISSION  NIK EN RIDZUAN FROM FROM SUPERVISOR SPA  IKRAM 4/6/17 1100 EAST TO CAPTURE AND DCA TELL TO AAT PHOTO OF EQUIPMENT MAINTENANCE TO GIVE  NIK 4/6/17 1220 AT BEHIND THE VCSS ZETRO TEAM GET IN  IKRAM 4/6/17 1400 RACK EQUIPMENT ROOM FOR 4/6/17 1430 DOING SOME WORK  NIK 4/6/17 1730  RECEIVED A CALL FROM  IKRAM 4/6/17 2000 MR RIDZUAN TO RESET  MEET UP WITH DCA 4/6/17 2030 THE GATEWAY AT THE SUPERVISOR TO  AZRUL MAINTENANCE ROOM REQUEST TO RESET ZULKARNAIN 4/6/17 2100 GATEWAY  CALL FROM SPA SV MR  AZRUL THIRU SAYING THAT  MR KHANA DOES NOT ZULKARNAIN EVERYTHING IS APPROVE THE RESET WORKING AS USUAL PROCEDURE  AZRUL ZULKARNAIN  RECEIVE SHIFT DUTY  ALERT KLIA TEAM THAT AND PHONE SHIFT EVERYTHING IS BACK TO  ZUL AZZRIE FROM SHIFT B NORMAL KHAIDZIR HARIS  MONITOR CONSOLE AT  CHECK SHIFT PHONE – SPA CONTROL ROOM OK  ZUL AZZRIE KHAIDZIR  MEET SUPERVISOR SPA  MONITORING AND HARIS TO ASK ABOUT CLOSE CHECK WITH DOCKET CONTROLLER ABOUT  ZUL AZZRIE THE LAST PROBLEM KHAIDZIR  HAND OVER SHIFT DUTY HARIS AND SHIFT PHONE TO  SUPERVISOR SAID HE SHIFT D NEED TO CLOSE WITH SAME TIME AT KLIA  ROUND CHECK AND TIME (CONFIRMATION VISUAL CHECK AT FROM KLIA) CONTROL ROOM  RECEIVE SHIFT PHONE-  CONTINUE OK AND DUTY MONITORING THE DCT LINE SUBANG TO KLIA  FILL EQUIPMENT AND SYSTEM AT CONTROL  MEET SUPERVISOR MR ROOM IS NORMAL THIRU AND ASK HIM ABOUT DCT LINE  THE VCSS SITTI DCT LINE SUBANG TO KLIA SUBANG TO KLIA IS IN NORMAL CONDITION AND WORK PROPERLY  MR THIRU SAID AT SUBANG HE ALREADY TALKED ABOUT DCT LINE SUBANG TO KLIA AND WILL WAIT FOR KLIA TO CONFIRM THEIR ACTION

4/6/17 2300  GET A CALL FROM AAT  DOCKET CLOSED BY MR  ZUL AZZRIE STATED THAT THE DATA IZAD KHAIDZIR 5/6/17 0100 FLIGHT AT FALLBACK HARIS 0200 NOT CORRELATED WITH  GET MR THIRU 5/6/17 0800 FDP PERMISSION AND AAT  ZUL AZZRIE 5/6/17 0830 TO CHANGE OR REBOOT KHAIDZIR 5/6/17  GO TO INTERIM ROOM THE GW SERVER AT HARIS 1000 INTERIM ROOM 5/6/17 1300  MONITOR FALLBACK  ZUL AZZRIE 5/6/17 1400 DISPLAY . ALL IN GOOD  REBOOT THE SERVER GW KHAIDZIR 5/6/17 1400 CONDITION AND WAIT FOR THE HARIS 5/6/17 1545 SYSTEM TO UP BACK TO 5/6/17 1930  RECEIVE SHIFT PHONE NORMAL  AZRUL 2000 AND SHIFT DUTY FROM  ZULKARNAIN 5/6/17 SHIFT D  5/6/17 2015  AZRUL 5/6/17  VISUAL CHECK  CHECK SHIFT PHONE -OK  ZULKARNAIN CONSOLE AND 5/6/17 FALLBACK CHECKING  ALL EQUIPMENT IN  AZRUL GOOD CONDITION AND  ZULKARNAIN  ROUTINE CHECK AT FALLBACK BACK TO  AZRUL CONTROL ROOM NORMAL WITH FULL  ZULKARNAIN CALL SIGN TO AIRCRAFT  VISUAL CHECK  SHAZARUL FALLBACK AND DIRECT  WEATHER UPDATE FAIZAL LINE KLIA  EVERYTHING OK  MAD NOR  HAND OVER SHIFT  PHONE AND SHIFT  SHIFT PHONE OK  SHAZARUL DUTY TO SHIFT A  FAIZAL  ROUTINE CHECK  ISSUE APPEAR AT THE  MAD NOR  FREQ 126.0 BLINKING MONITOR , WILL  SHAZARUL APPEAR AT RX WHEN OBSERVE THE FREQ FOR FAIZAL THERE IS A A WHILE TRANSMISSION  UPDATE WEATHER  MAD NOR  ROUTINE CHECK AT  ALL EQUIPMENT IN  NIK CONTROL ROOM GOOD CONDITION  IKRAM  SHIFT PHONE OK  NIK  SHIFT HANDOVER TO  TOOK OVER SHIFT DUTY  IKRAM SHIFT B  WEATHER UPDATE , ALL CONTROLLER AND   ROUTINE CHECK AT EQUIPMENT IN GOOD CONTROL ROOM CONDITION   ALL FREQUENCIES

5/6/17 2219  ALL SYSTEM AT VCSS  CONTACT TEAM KLIA  NIK 5/6/17 2346 RADIO FREQUENCY AND FOR FURTHER ACTION  IKRAM 6/6/17 0019 DIRECT CALL LINE 6/617 0052 BECOME OUT OF  NEH CONTROLLER  NIK SERVICE HOWEVER THE CHANGE TO FREQUENCY  IKRAM 6/617 0730 AFFECTED MIAN 119.45 SU FOR THE  NIK FREQUENCY IS BEING DUE TO AFFECTED  IKRAM 6/6/17 0800 118.65MHZ AT OUT OF SERVICE FOR  NIK CONSOLE NEH FREQUENCY 118.65  IKRAM  ALL FREQUENCY COME  CONTACTED KLIA TO  NIK BACK TO NORMAL BUT UPDATE REGARDING  IKRAM DIRECT LINE IS STILL THE ISSUE OUT OF SERVICE  FAIZAL  CONTACT DCA  SHAZARUL  CALL FROM FIZI TO SUPERVISOR TO ENTER RESET VCSS RACK AT MAINTENANCE ROOM MAINTENANCE ROOM AND SEEK APPROVAL TO RESET VCSS  WEST ADVISED FROM KLIA TEAM TO RESET  DISCOVERED TLT IS TLT UNDER AAT TEAM , THEREFOREANY RESET  MR RIDZUAN ARRIVED TO TLT STILL REQUIRE AT SUBANG DCA AND APPROVAL FROM ENTERED THE SUPERVISOR DCA , MR MAINTENANCE ROOM KHANA  SHIFT HANDOVER TO  EN FIZI CONTACTED MR SHIFT C KHANA TO GIVE APPROVAL TO RESET THE TLT : APPROVED.  PROCEDURE TO RESET TLT AT 0800 ON 6/617 BY EN RIDZUAN  ALL AAT TEAM INCLUDES AAT EXPERT TEAM DOWN AND HAD A DISCUSSION REGARDING THE ISSUE  GWT WAS RESET BUT NO CHANGE ON THE “OUT OF SERVICE”  CBP WAS ALSO RESET TO POINT B AND BACK TO POINT A NUT STILL NO EFFECT  SHIFT PHONE – OK

6/6/17 0930  TAKE OVER SHIFT DUTY  WITH AAT AND MR  SHAZARUL 6/6/17 1000 AND PHONE SHIFT KHANA TO RESET GWT  FAIZAL 6/6/17 1100 AND CHECK 6/6/17 1130  ASSIST EN RIDZUAN TO CONNECTION  SHAZARUL EQUIPMENT ROOM  FAIZAL 6/6/17 1230  TRY CALL USING 119.45 6/6/17 1400  TEAM KLIA INFORMED SE WITH PILOT  SHAZARUL 6/6/17 1500 ABOUT FREQ 119.45SE  FAIZAL 6/6/17  TRANSMIT STILL  SHAZARUL 6/6/17  FOLLOW UP ABOUT PROBLEM , RECEIVER OK  FAIZAL VCSS (OUT OF SERVICE) 6/6/17  IN INVESTIGATION  SHAZARUL 6/6/17  CALL FROM KLIA ABOUT  FAIZAL 119.45 SE  EN FARUL STAFF BIT INFORM THE ROUTER  NIK  FOLLOW UP WITH KLIA TO ROUTER  IKRAM TEAM KLIA ABOUT SUBANG OK  ARIFF VCSS  NIK  WHEN TEST 119.45 AT  IKRAM  HANDOVER SHIFT SUBANG STILL PROBLEM  ARIFF PHONE AND SHIFT AT TX 119.45 SE  NIK DUTY  IKRAM  TEAM KLIA TRY TO  ARIFF  ROUTINE CHECK TROUBLE SHOOT  NIK  IKRAM  SHIFT PHONE -OK  ARIFF  UPDATE WEATHER  NIK  IKRAM 1530  FOLLOW UP VCSS (OUT  STILL INVESTIGATE  ARIFF OF SERVICE)  135.25-STILL  AZRUL 1700  CHECK FREQUENCY INVESTIGATE , SE  ZULKARNAIN  135.25MHZ PROBLEM  124.2MHZ  126.0MHZ  124.2-STILL HAVE BREAKTRHOUGH 2000  HANDOVER SHIFT A TO 2020 B  126.0-BREAKTHROUGH THE PROBLEM IS OK BY  HANDOVER SHIFT ITSELF PHONE  SHIFT PHONE OK  CONSOLE ROUND CHECK AT SPA  CHECK UP ON THE CONTROLLER FREQUENCY 135.25 ,

6/6/17 2045  RECEIVED A CALL FROM 126.0 , 124.2 AND  AZRUL DCA SUPERVISOR MR 118.65  ZULKARNAIN 6/6/17 SILVA TO GET UPDATED  126.0 , 124.2 AND 6/6/17 REGARDING ALL THE 118.65 HAS NO  AZRUL 7/6/17 FREQUENCY THAT HAS INTERFERENCE OR ANY  ZULKARNAIN 7/6/17 A PROBLEM INITIALLY BREAKTHROUGH , 7/6/17 EARLY DURING THE DAY EVERYTHING IS OK ,  AZRUL STRENGTH 5  ZULKARNAIN 2130  RECEIVE ANOTHER CALL FROM MR SILVA TO  TAKE NOTE THAT ALL  AZRUL PROPOSE A REPORT FREQUENCY ARE BACK  ZULKARNAIN FOR ALL THE SOLVED TO NORMAL BUT ONLY  ISSUE 135.25 HAVING BACKGROUND NOISE 2200  CONTACTED MR PROBLEM KUSYAIRI TO GET UPDATE REGARDING  CONTACTED TEAM KLIA THE INTERNET DUE TO TX PROBLEM CONNECTION AT THE FOR 135.25 ATIS BROADCAST  TAKE NOTE SO ALL THE 0000  SECOND ROUNDCHECK PROBLEM AT SPA ENCOUNTERED AND AWAITING FULL REPORT 0050  FOLLOW UP WITH KLIA FORM TEAM KLIA TO 0700 TEAM REGARDING BRIEF AT WHAT AND THE FREQUENCY 135.25 PROBLEM SOLUTIONS  RECEIVED A MESSAGE  MR KUSYAIRI SAID THAT FROM KLIA TEAM TO HE IS AWARE AT THE DO A TEST CALL FOR MOMENT FOR PROBLEM FREQUENCY 135.25 THAT HE WOULD ATTEND TO THE PROBLEM THIS MORNING  ALL EQUIPMENT WAS CHECKED AND MONITORED TO BE WORKING NORMALLY   WENT TO THE CONSOLE  AZRUL THAT USED 135.25 AND  ZULKARNAIN REQUEST FOR A TEST  CALL  THE TEST CALL RECEIVED IN A STRENGTH 5 BUT WILL KEPT IN UNDER OBSERVATION AND IF EVERYTHING WORK

7/6/17 0800  SHIFT HANDOVER TO WELL THE DOCKET  SHAZARUL 7/6/17 SHIFT A 2017/06/002 CAN BE  FAIZAL 7/6/17 CLOSED  MAD NOR 7/6/17 0900  CALL TEST FREQ 135.25  SHIFT PHONE – OK  SHAZARUL 7/6/17  FAIZAL 7/6/17 0915  DCT LINE TO KLIA OUT  RESULT IS OK STRENGTH  MAD NOR 7/6/17 OF SERVICE 5  SHAZARUL 7/6/17  FAIZAL 1135  BREAKTHROUGH AT  BACK TO NORMAL  MAD NOR 7/6/17 121.25MHZ (SITE AROUND 0942  SHAZARUL 7/6/17 KLATCC CONSOLE SEH)  FAIZAL  INFORM KLIA TEAM AND  MAD NOR 1247  EN RIDZUAN ASK FOR NEXT SHIFT 119.45 TEST CALL  SHAZARUL  PUT 121.25MHZ UNDER  FAIZAL 1400  SHIFT HANDOVER A TO OBSERVATION LIST  MAD NOR D  CONTACT EN RIDZUAN  ZUL AZZRIE 1530  ROUTINE CHECK AT BEFORE CONTROLLER  HARIS CONTROL ROOM SHIFT TO MAKE TEST  KHAIDZIR CALL  ZUL AZZRIE 1600  TEST CALL 135.25 ,  HARIS 119.45 , CHECK ON  SHIFT PHONE – OK  KHAIDZIR 121.25  ZUL AZZRIE  ALL OK  HARIS 2000  HANDOVER SHIFT AND  KHAIDZIR 2030 SHIFT PHONE  135.25 STILL PROBLEM AT RX , CONTROLLER  AZRUL  GET INFO FROM EN HARD TO HEAR  ARIFF SALMAN ABOUT INFORMATION FROM  AZRUL MAINTENANCE AT KLIA PILOT  ARIFF WEST TO CHANGE NODE B TO NODE A  119.45 STILL TX AND RX PROBLEM, NOT FUNCTIONING  121.5 OK NO BREATHROUGH  RECEIVE SHIFT PHONE – OK  GO TO CONTROLLER ROOM AND ASK TO SUPERVISOR ABOUT MAINTENANCE  ASK SUPERVISOR ABOUT TIME PROPER TO DO THE WORK

7/6/17 2200  CLOSE DOCKET ABOUT  SUPERVISOR SAID TO DO  AZRUL 7/6/17 DIRECT LINE TO KLIA IT AT 0500  ARIFF 8/6/17 8/6/17 2300  UPDATE WEATHER  MEET SUPERVISOR MR  8/6/17 0030 SIMON TO CLOSED  AZRUL 8/6/17 0630  STANDBY AT DOCKET 2017/06/002  ARIFF 0800 CONTROLLER FROM 8/6/17 0835 WITH SUPERVISOR  8/6/17 8/6/17 0956  AAT MAINTENANCE  STANDBY FOR KLIA WITH 8/6/17 CALL TELL ABOUT ABT MAINTNANCE 8/6/17 DISPLAY  REFRESH AND TO LOGIN  AZRUL  HANDOVER SHIFT DUTY NEW PAGE  ARIFF AND SHIFT PHONE  CONDITION – OK  SHAZARUL  BRIEFING  SHIFT PHONE – OK  FAIZAL  MAD NOR  FREQ 135.25 TESTED :  INFORM KLIA GROUP  SHAZARUL AIRCRAFT CANNOT SITE INVOLVE , TAR (TX  FAIZAL RECEIVED 135.25)  MAD NOR TRANSMISSION FROM FREQ 135.25 ;  BACK TO NORMAL AFTER  SHAZARUL INTERMITTENT 4 MINUTES  FAIZAL  MAD NOR  RECEIVE DOCKET NO  KLIA WILL CONTACT  SHAZARUL 2017/06/003 BACK AFTER 135.25  FAIZAL TURN BACK ON  MAD NOR  DCT LINE TO KLIA OUT  SHAZARUL OF SERVICES  ALL EQUIPMENT IS  FAIZAL GOOD  MAD NOR 1245  FREQ 135.25 IS TURN 1345 OFF FOR AN HOUR  ATIS STILL DOES NOT  ZUL AZZRIE (CALL FROM EN MAN ) UPDATE  HARIS  KHAIDZIR  ROUTINE CHECK AT  SHIFT PHONE IS IN CONTROL ROOM GOOD CONDITION 1400  SHIFT HANDOVER A TO  KHAIDZIR TEST 135.25  ZUL AZZRIE 1415 D MHZ WITH CONTROLLER  HARIS WHEN RECEIVE TEHRE IS  KHAIDZIR  HANDOVER SHIFT PROBLEM THAT PHONE CONTROLLER NOT CLEARLY HEAR  EN MAN INFORM TO INFORMATION FROM TEST BACK FREQUENCY PILOT 135.25MHZ WITH CONTROLLER BY CONTACTING THE AIRCRAFT TO SEE WETHER FREQUENCY 135.25 MHZ STILL HAVE

8/6/17 1430 INTERMITTENT  ADVICE CONTROLLER TO  ZUL AZZRIE PROBLEM USE 125.25 BACKUP  HARIS 8/6/17 1540  REPORT BACK TO EN FREQUENCY , CHECK ON  KHAIDZIR 8/6/17 1736 MAN ABOUT THE RECEIVER 135.25 MHZ FREQUENCY 135.25 AT SUBANG TOWER AND  ZUL AZZRIE 8/6/17 2000 MHZ RECEIVER LET IT COOLING DOWN.  HARIS 8/6/17 2130 PROBLEM , DISCUSSED  KHAIDZIR 8/6/17 2230 WITH EN MAN AND  BACK TO NORMAL IN 1 9/6/17 0238 DECIDED TO CHECK ON MINUTE  ZUL AZZRIE RECEIVER AT SUBANG  HARIS TOWER  CALL KHAIDZIR TO DO  KHAIDZIR  AAT MR SHARIL TEST CALL WITH INFORM DCT LINE TO CONTROLLER , OUT  AZRUL KLIA IS OUT OF FROM THE TEST , 135.25  ARIFF SERVICES MHZ BACK TO NORMAL  AZRUL  UP BACK THE RECEIVER  ARIFF SYSTEM OTE SERVICE  BACK TO NORMAL IN 2 FOR FREQUENCY 135.25 MINUTES ,CALL TOWER  AZRUL AT SUBANG TOWER EAST , ATCS TEAM AND  ARIFF INFORM ABOUT THE  VCSS SITTI DCT LINE VCSS  AZRUL SUBANG TO KLIA OUT  ARIFF OF SERVICE  119.45MHZ TESTING OUTPUT RESULT  TESTING 119.45MHZ BY CONTROLLER WITH  SELECTION SE FOR AIRCRAFT TRANMITTER PROBLEM  HANDOVER SHIFT DUTY  RECEIVER STRENGTH 5 AND SHIFT PHONE TO  CHECK SHIFT PHONE – SHIFT C OK  CLOSE DOCKET FOR FREQUENCY 135.25  MEAT SUPERVISOR SPA AND WATCH MANAGER  RECEIVE CALL FROM EN NORIZAD TO CLOSE AAT MAINTENANCE DOCKET 2017/06/003 AND TELL US ABOUT PROBLEM VCSS LINE TO  GO TO CONTROLLER KLIA OUT OF SERVICES ROOM AND DO VISUAL CHECK  WEATHER UPDATE  AFTER FIVE MINUTES VCSS BACK TO NORMAL  AUTO LOAD PROBLEM , SELECT SETTING AND ADJUST DATA LOAD EVERY MINUTE TO EVERY CONSOLE

9/6/17 0430  VISUAL CHECK AT  EVERYTHING IN GOOD  AZRUL 9/6/17 0800 CONTROL ROOM CONDITION  ARIFF 9/6/17 0850  ZUL AZZRIE  HANDOVER SHIFT DUTY  RECEIVE SHIFT PHONE –  HARIS 9/6/17 0900 AND SHIFT PHONE TO OK , AND DUTY SHIFT  KHAIDZIR SHIFT B  ZUL AZZRIE 9/6/17 1100  SUBANG TEAM GET  HARIS 9/6/17 1145  EN RIDZUAN CONTACT PERMISSION FROM  KHAIDZIR SUBANG TEAM AND SUPERVISOR TO DO PTT 9/6/17 1147 ASK SUBANG TEAM TO TEST , PTT TEST DONE  ZUL AZZRIE 9/6/17 1400 DO PTT TEST FOR AND EN RIDZUAN  HARIS 9/6/17 1500 FREQUENCY 119.45MHZ INFROM THAT NOTHING  KHAIDZIR FROM CONSOLE APPEAR ON VSS KLIA SITE TO VERIFY THE PTT  ZUL AZZRIE  EN HASHIM FROM KLIA TEST FROM SUBANG TO  HARIS TEAM AND AGAIN KLIA  KHAIDZIR CONTACT SUBANG TEAM TO PERFORM PTT  PTT TEST DONE BY  ZUL AZZRIE TEST SUBANG TEAM STILL  HARIS HAS THE SAME RESULT ,  KHAIDZIR  EN RIDZUAN CONTACT NOTHNIG APPEAR ON SUBANG TEAM AND VCSS KLIA THAT CAN  ZUL AZZRIE NEED TO MAKE A TEST VERIFY THE PTT FROM  HARIS CALL TO PILOT OR SUBANG TO KLIA OK OR  KHAIDZIR AIRCRAFT WITH NOT  NIK CONTROLLER  IKRAM  CANNOT DO THE TEST  NIK  TEST CALL TO AIRCRAFT CALL BECAUSE  IKRAM BY CONTROLLER USING CONTROLLER BUSY AND FREQUENCY 119.45MHZ NEED TO WAIT FOR SPA SUPERVISOR MR FAUZI  DCT OUT OF SERVICE  THE TX AND RX STILL  HANDOVER SHIFT DUTY CANNOT TRANSMITTING AND SHIFT PHONE , PILOT CANNOT HEAR CONTROLLER AND VICE  RECEIVE A CALL FROM VERSA , ONLY FOR SE MR RIDZUAN TO SECTION . SUBANG ACKNOWLEDGE TMA SELECTION OK , INFORM SUPERVISOR KLIA TEAM  BACK TO NORMAL IN 1 MINUTE  SHIFT TAKEOVER FROM SHIFT D  SHIFT PHONE – OK  INFORMED DCA SUPERVISOR REGARDING THE REQUEST

9/6/17 1721 REGARDING  CONTACTED KLIA EAST  NIK MAINTENANCE WANT TO CHECK AT TAR  IKRAM 9/6/17 1800 THAT WILL BE DONE BY 9/6/17 1805 2.50 AM BY KLIA TEAM  MEET DCA SUPERVISOR  NIK 9/6/17 1900 REGARDING 119.45 TO GET APPROVAL TO  IKRAM 9/6/17 1950  CONTROLLER RESET RADIO 121.25 COMPLAINTS  NIK 9/6/17 2000 REGARDING  HEAD DOWN TO  IKRAM 9/6/17 FREQUENCY 121.25 MAINTENANCE ROOM  NIK 9/6/17 HAVING PROBLEM TX TO RESET RADIO 121.25  IKRAM (SEPANG) OUT , RX(SUBANG)NOISE   NIK  IKRAM  RX SUBANG IS BACK TO  WAS ISSUED BY MR NORMAL AFTER RESET , SILVA  SHAZARUL WAITING FOR KLIA EAST  FAIZAL FOR CHECK UP ON TX  ASKED CONTROLLER TO  MAD NOR AT TAR DO A TEST CALL BY  SHAZARUL USING TX SEPANG ,  FAIZAL  DOCKET 2017/01/004 CONTROLLER STILL BUSY  MAD NOR  DID A TEST CALL ON  INFORMED BACK TO  SHAZARUL 121.25 AFTER KLIA TEAM  FAIZAL RECEIVING A GREEN  MAD NOR LIGHT FROM KLIA TEAM  CONTACTED AND THEY HAVE RESET SUPERVISOR DCA AND THE RADIO AT TAR AAT APPROVAL TO GO THE INTERIM ROOM  CONTROLLER COMPLAINT FALLBACK  REBOOT FALLBACK NOT SHOWING SERVER COMPLETE DATA  ALL BACK TO NORMAL  SHIFT HANDOVER ONLY 1 OR 2 FLIGHT STILL NOT UP  RECEIVE SHIFT PHONE – OK 2040  FOLLOW UP WITH  FOLLOW UP 2200 PROBLEM 121.25 TX SE  USE 119.45 SUBANG AS  FALLBACK PROBLEM BACKUP  DCT LINE OUT OF SERVICE  FREQUENCY 118.65 OUT OF SERVICES

9/6/17 2300  RECEIVE A MESSAGES  INFROM SUPERVISOR (  SHAZARUL 10/6/17 0040 FROM EN RIDZUAN , MR FAUZI)  FAIZAL 10/6/17 0600 THEY CANNOT COME  MAD NOR TO SUBANG BECAUSE A  INFROM SUPERVISOR 10/6/17 0715 TRIP PROBLEM AT KLIA2 APPROACH CONTROLLER  SHAZARUL 10/6/17 0740  FAIZAL 10/6/17 0800  121.25 FREQ TURNED  TEST WHEN HAVE FREE  MAD NOR 10/6/17 0900 OF FOR 1 HOUR CONTROLLER  SHAZARUL  FAIZAL 10/6/17  ASK CONTROLLER TO  FOLLOW UP  MAD NOR TEST FREQ 121.25 TX , CANNOT TESTED DUE  FOLLOW UP INFROM  SHAZARUL TO HEAVY TRAFFIC KLIA  FAIZAL ARCRAFT  MAD NOR  RECEIVE SHIFT PHONE –  FALLBACK SVREEN IN GOOD CONDITION  SHAZARUL RETURN TO NORMAL  FAIZAL  FREQUENCY 121.25MHZ  MAD NOR  TEST FREQ 121.25 STILL TX FOR SEPANG SITE NOT OK STILL UNSERVICEABLE  ZUL AZZRIE AND ASK KLIA TEAM  HARIS  DCT LINE OUT OF EAST TO PERFORM  AZRUL SERVICE : ADC3 IS OK . CHECKING AND CODRD-W , WSPVR TROUBLESHOOTING.  ZUL AZZRIE STILL OUT OF SERVICE  HARIS  ACKNOWLEDGED  AZRUL  FREQ 121.25 FOR BOTH SUBANG AND KLIA  ZUL AZZRIE  HARIS  SUBANG OK , KLIA NOT  AZRUL OK  SHIFT HANDOVER FROM A TO D  SHIFT PHONE HANDOVER  CONTACT KLIA EAST TEAM & UPDATE ABOUT FREQUENCY 121.25 MHZ  UPDATE KLIA TEAM ABOUT ONLY TWO DIRECT LINE STILL OUT OF SERVICE WHICH ARE COORD-W AND WSPVR. INFORMATION FROM MR RIDZUAN, HE SAID THAT TWO DIRECT LINE OUT OF SERVICE BECAUSE OF POWER TRIP AT WEST TOWER.

10/6/17 1006 THE CONSOLE FOR  INFORMED WEST  ZUL AZZRIE 10/6/17 1010 THAT TWO DIRECT LINE TOWER TO CHECK AT  HARIS 10/6/17 1030 STILL HAVE FAULTY ADC3 CONSOLE.  AZRUL 10/6/17 1113 CONDITION  CONTROLLER  KLIA TEAM INFORMED  ZUL AZZRIE 10/6/17 1155 REPORTED THAT WHEN THAT THEY WILL DOING  HARIS HE USE ADC3, THERE TRANSMITTER TEST,  AZRUL WAS ECHO SOUND ANTENNA TEST. THEY WHICH HE CAN HEAR WILL INFORM SUBANG  ZUL AZZRIE HIS VOICE BACK WHEN TEAM TO MAKE TEST  HARIS COMMUNICATE WITH CALL LATER  AZRUL ADC3  KLIA TEAM INFORM  ACKNOWLEDGED  ZUL AZZRIE THAT THEY  INFORMED KLIA TEAM  HARIS TROUBLESHOOTING ON  AZRUL TRANSMITTER THAT CONTOLLER FREQUENCY 121.25 AT CANNOT CONTACT WITH  ZUL AZZRIE TAR. PILOT.  HARIS  AZRUL  KLIA TEAM WEST  CHECK TO ALL INFORMED CONSOLE CONTROLLER AT SPA ADC3 CONTROLLER CAN AND APPROACH COMMUNICATE WITH CONSOLE WHETHER SUBANG CONTROLLER THEY HAVING ECHO WITHOUT ANY FAULTY DURING COMMUNICATE WITH ADC3. FOUND OUT  KLIA TEAM INFORM TO THAT ALL CONTROLLER DO TEST CALL FOR HAVING SAME FREQUENCY 121.25 TX PROBLEM. SE  INFORM TO KLIA TEAM  KLIA TEAM WEST WEST REQUESTED TO CHECK WHETHER ALL CONSOLE  INFORM KLIA TEAM WHEN COMMUNICATE REGARDING THIS ISSUE WITH ADC3 THAT AND THEY ALSO HAVING HAVING ECHO SAME PROBLEM.  CONTROLLER REPORT  KLIA TEAM CONTACTED METANV FOR RUWNAY MET AND MET WILL 32L TOUCHDOWN PARAMETER NOT AVAILABLE.

10/6/17 1230  KLIA TEAM INFORMED CALL ITD CONTRACTOR  ZUL AZZRIE THAT THEY HAVE TO CHECK THE LINE FOR  HARIS 10/6/17 1255 FOLLOW UP WITH MET. THIS METNAV.  AZRUL 10/6/17 1325 MET INFORMED THAT  INFORM SPA 10/6/17 1400 THE CONTRACTOR SUPERVISOR AND  ZUL AZZRIE 10/6/17 1500 CANNOT PERFORM WATCH MANAGER  HARIS TROUBLESHOOTING  ACKNOWLEDGED  AZRUL 10/6/17 1530 BECAUSE HEAVY RAIN 10/6/17 1540 AT RUNWAY 32L.  AFTER 5 MINUTES OUT  ZUL AZZRIE 10/6/17 1557 OF SERVICE, THEN BACK  HARIS  DIRECT LINE OUT OF TO NORMAL.  AZRUL SERVICE.   ACKNOWLEDGE  NIK SYAKIR  CONTROLLER TRY TEST  IKRAM CALL ADC3 AND STILL  HAVING ECHO  NIK SYAKIR PROBLEM   IKRAM  METNAV DISPLAY BACK  CONTACTED KLIA TEAM  NIK SYAKIR TO NORMAL TO CHECK TX AND RX  IKRAM CONDITION FOR FREQUENCY 125.05  NIK SYAKIR  HANDOVER SHIFT DUTY  TEST CALLED FOR  IKRAM AND SHIFT PHONE FREQUENCY 125.05 AND BACK TO NORMAL  RECEIVE CALL FROM CONTROLLER ABOUT  TESTED AND REPORT TO FREQUENCY 121.25 KLIA TEAM THAT NOW WAS OUT. CONTROLLER USING FREQUENCY 125.05  FREQUENCY 125.05 WAS ALSO OUT, NOW  121.25 TX SE: LOUD AND CONTROLLER USING CLEAR WITH ONE 119.45 (SU) AIRCRAFT ONLY.  KLIA TEAM WEST  119.45: NO JOY FOR TX CALLED TO CONFIRM THAT 125.05 HAS BEEN RESET.  KLIA TEAM INFORMED TO DO PTT TEST ON FREQUENCY 121.25  KLIA TEAM REQUEST TO MAKE TEST CALL FOR FREQUENCY 121.25 TX SE AND FREQUENCY 119.45 TX SE

10/6/17 1600  ROUND CHECK AT  ALL IN GOOD  NIK SYAKIR 10/6/17 1700 CONTROL ROOM CONDITION, WEATHER  IKRAM 10/6/17 1800 UPDATED NORMALLY 10/6/17 2000  DIRECT LINE OUT OF  NIK SYAKIR 10/6/17 2100 SERVICE  MONITORING, BACK TO  IKRAM 10/6/17 2310 NORMAL AFTER 30 11/6/17 0010  TEST CALL FOR SECONDS  NIK SYAKIR FREQUENCY 121.25 TX  IKRAM 11/6/17 0145 SE  RESULT: TX STRENGTH 5 11/6/17 0530 AND WILL PUT UNDER  11/6/17 0730  HANDOVER SHIFT DUTY OBSERVATION AND SHIFT PHONE  SHAZARUL 11/6/17 0800   FAIZAL  TEST CALL FOR FREQUENCY 121.25 TX  RESULT: TX AND RX  SHAZARUL AND RX SE. STRENGTH 5 AND  FAIZAL UNDER OBSERVATION  SHAZARUL  CLOSE DOCKET  FAIZAL 2017/06/004  CLOSED BY WATCH MANAGER MR SILVARAJ  SHAZARUL  GROUND DISPLAY NOT  FAIZAL SHOWING FLIGHT DATA  BACK TO NORMAL AFTER  SHAZARUL FEW SECONDS  FAIZAL  DIRECT LINE OUT OF  SHAZARUL SERVICE  ALL IN GOOD  FAIZAL CONDITION  ROUND CHECK AT  NIK SYAKIR CONTROL ROOM  BACK TO NORMAL AFTER  IKRAM 3 MINUTES  DIRECT LINE OUT OF SERVICE  USE BACKUP FREQUENCY 125.05  FREQUENCY 135.25, CONTROLLER CANNOT  IDENTIFY THE PROBLEM HEAR PILOT WITH TRAINER AND SMOOTHLY. TRAINEE  HANDOVER SHIFT DUTY  TRAINER SAID THEY AND SHIFT PHONE CANNOT HEAR FULL TRANSMISSION WHEN  CONTROLLER TRAINEE COMMUNICATE REPORTED THAT WITH PILOT WHEN CONSOLE DPS/DPN USING TX GENTING SITE. HAVE PROBLEM IN WHEN USE TX SEPANG COMMUNICATION SITE, ALL IN GOOD BETWEEN TRAINE AND CONDITION TRAINEE  COMMUNICATION BETWEEN CONTROLLER AND PILOT IS OKAY  CONTACTED MR RIDZUAN REGARDING THIS ISSUE. HE SAID THE PROBLEM PROBABLY

BETWEEN OTE RADIO AND CARD SITTI SERVER (CIR2)  REQUEST TO KLIA WEST TO MONITOR OTE RADIO FREQUENCY 135.25 IF THEY CAN HEAR FULL COMMUNICATION BETWEEN CONTROLLER AND PILOT  SUSPECTED CIR2 CARD SITTI SERVER PROBLEM. 11/6/17 0955  DIRECT LINE OUT OF  BACK TO NORMAL AFTER  NIK SYAKIR 11/6/17 1130 SERVICE 30 SECONDS  IKRAM 11/6/17 1135  NIK SYAKIR  ROUND CHECK AT  ALL IN GOOD  IKRAM 11/6/17 1400 CONTROL ROOM CONDITION, WEATHER 11/6/17 1430 UPDATED NORMALLY.  NIK SYAKIR 11/6/17 1600  RECEIVED DOCKET  IKRAM REGARDING PROBLEM  11/6/17 1815 COMMUNICATION  NIK SYAKIR 11/6/17 1830 BETWEEN TRAINER AND   IKRAM TRAINEE AT CONSOLE 11/6/17 2000 DPS/DPN  ALL IN GOOD  AZRUL 11/6/17 2030 CONDITION  KHAIDZIR  HANDOVER SHOFT  AZRUL DUTY AND SHIFT  CHECK EMERGENCY  KHAIDZIR PHONE RADIO AND BUT FREQUENCY 125.05 IS  AZRUL  ROUTINE CHECK AT NOT IN THE LIST  KHAIDZIR CONTROL ROOM  AZRUL  BACK TO NORMAL AFTER  KHAIDZIR  SUPERVISOR TELL NEED 1 MINUTE TO CHANGE BACKUP  AZRUL FREQUENCY AT   KHAIDZIR EMERGENCY RADIO  ZUL AZZRIE   HARIS  DIRECT LINE OUT OF SERVICE  BOTH WATCH MANAGER AND SPA SUPERVISOR  INFORM KLIA TEAM SAID TO DO THAT NEED TO CHANGE TROUBLESHOOTING AT FREQUENCY AT 0100LT. EMERGENCY RADIO  HANDOVER SHIFT DUTY AND SHIFT PHONE  INFORMED WATCH MANAGER AND SPA SUPERVISOR THAT FREQUENCY 119.45 WILL UNDERGO TROUBLESHOOTING

11/6/17 2100  ASK SPA SUPERVISOR  INFORMED ATT IN  ZUL AZZRIE ABOUT CHANGING CHARGE ABOUT THIS  HARIS 11/6/17 2200 RADIO FREQUENCY AT MATTER 11/6/17 2315 EMERGENCY RADIO  ZUL AZZRIE  SPA SUPERVISOR  HARIS 12/6/17 0130  WENT TO SUBANG EXPLAINED THAT TOWER TO TRACE THE EMERGENCY RADIO FOR  ZUL AZZRIE 12/6/17 0200 IDF CABLE FOR 119.45 CONSOLE DPS/DPN WILL  HARIS USING FREQUENCY 12/6/17 0221  ASK PERMISSION TO 135.25  ZUL AZZRIE 12/6/17 0325 WATCH MANAGER TO  HARIS 12/6/17 0800 CHECK LOCATION FOR  IDF CABLE IS NOT 12/6/17 0900 IDF CABLE 119.45 LOCATED AT SUBANG  ZUL AZZRIE 12/6/17 1144 TOWER, ONLY FOUND  HARIS  ROUND CHECK AT CIR2 SLOT CARD. CONTROL ROOM  ZUL AZZRIE  RECEIVE INFORMATION  HARIS  MR RIDZUAN INFORM FROM MR HAMLI THAT  ZUL AZZRIE TO TEST CALL AND PTT IDF CABLE IS NOT USE  HARIS USING 199.45 TO ANYMORE AND HAVE MONITOR THE PTT BEEN CHANGE TO IPVPN.  ZUL AZZRIE INDICATION AND AF NEED ASSIST FROM ATT  HARIS INDICATION COMMUNICATION TEAM  NIK SYAKIR REGARDING IDF CABLE  IKRAM  DIRECT LINE OUT OF 119.45  NIK SYAKIR SERVICE  IKRAM  ALL IN GOOD  MR RIDZUAN INFORM CONDITION TO DO ANOTHER TEST CALL USING  MR RIDZUAN INFORMED FREQUENCY 119.45 THAT TO PREPARE FOR PTT TESTON FREQUENCY  HANDOVER SHIFT DUTY 119.45 AND SHIFT PHONE  GET ASSISTED BY HJ  ROUND CHECK AT MASLAN TO PTT AND AF CONTROL ROOM TEST ON FREQUENCY 119.45. PTT TEST WAS  DIRECT LINE OUT OF OKAY BUT AF TEST NO SERVICE VOICE HEARD  BACK TO NORMAL AFTER 1 MINUTE  TEST CALL FOR PTT TEST AND AF TEST. FOR PTT TEST WAS OKAY BUT AF TEST FAILED   ALL IN GOOD CONDITION, WEATHER UPDATED NORMALLY  BACK TO NORMAL AFTER 4 MINUTES

12/6/17 1200  ROUND CHECK AT  ALL IN GOOD  NIK SYAKIR 12/6/17 1400 CONTROL ROOM CONDITION. CONSOLE  IKRAM 12/6/17 2000 DEP STILL USING 12/6/17 2100  ROUND CHECK AT FREQUENCY 125.05  NIK SYAKIR 12/6/17 2115 CONTROL ROOM  IKRAM  WEATHER UPDATED  KHAIDZIR 12/6/17 2200  HANDOVER SHIFT DUTY NORMALLY  AND SHIFT DUTY  ZUL AZZRIE 12/6/17 2215   AZRUL  ROUND CHECK AT  ZUL AZZRIE 12/6/17 2230 CONTROL ROOM  ALL IN GOOD  AZRUL 12/6/17 2300 CONDITION 13/6/17 0000  MEET SPA SUPERVISOR  ZUL AZZRIE 13/6/17 0800 MR THIRU  EXPLAINED THE  AZRUL 13/6/17 1050 PROBLEM ABOUT ADC3  MEET TM FOR ECHO PROBLEM,  ZUL AZZRIE ASSISTING REGARDING FREQUENCY 119.45 TX  AZRUL DIRECT LINE OUT OF SE UNSERVICEABLE AND SERVICE PROBLEM TRAINER AND TRAINEE  ZUL AZZRIE PROBLEM AT CONSOLE  AZRUL  KLIA TEAM WEST DEP INFORM THAT REBOOT  ZUL AZZRIE THE VCSS SYSTEM FOR  TM ADVICED TO CALL BIT  AZRUL ADC3 AND ASKED FOR A  CALLED BIT AND THEY TEST CALL  ZUL AZZRIE SAID THE TELEPHONE  AZRUL  MR THIRU REQUEST TO LINE IS NOW UNDER  ZUL AZZRIE INCLUDE ZETRO SHIFT THEIR SUPERVISION  AZRUL PHONE NUMBER IN  KLIA WEST INFORMED  KHAIDZIR VCSS SYSTEM THEY CHANGE HEADSET AND TEST CALLED HAVE  INFORM KLIA TEAM BEEN DONE BY MR ABOUT DIRECT LINE THIRU. INTERMITTENT OUT OF  ALL BACK TO NORMAL SERVICE  PREPARE THE STEP TO INCLUDE PHONE  ROUND CHECK AT NUMBER IN VCSS CONTROL ROOM SYSTEM  KLIA TEAM WILL TAKE  HANDOVER SHIFT DUTY ACTION TOMORROW AND SHIFT PHONE  ALL IN GOOD  RECEIVED CALL FROM CONDITION ATT INQUIRY IF THE RRT1 VCSS RACK WAS   INFORM LEADER AND HE WILL INFORM LATER TO GIVE CONFIRMATION

13/6/17 1155 OURS AT THE GREEN  BACK TO NORMAL AFTER  KHAIDZIR 13/6/17 1400 STICKER 4 MINUTES 13/6/17 1614  KHAIDZIR 13/6/17 1655  DIRECT LINE OUT OF  SERVICE  SHAZARUL 13/6/17 2000  BACK TO NORMAL AFTER  FAIZAL 13/6/17 2100  HANDOVER SHIFT DUTY 2 MINUTES  SHAZARUL 14/6/17 0150 AND SHIFT PHONE  FAIZAL  INFORM SPA 14/6/17 0405  DIRECT LINE OUT OF SUPERVISOR THAT  SHAZARUL SERVICE PROBLEM ABOUT FIBRE  FAIZAL 14/6/17 0507 OPTIC CABLE  NIK SYAKIR 14/6/17 0515  SPA SUPERVISOR ASK  IKRAM 14/6/17 0530 ABOUT THE CAUSE OF   NIK SYAKIR DEFECT ABOUT  IKRAM 14/6/17 0800 FREQUENCY 118.65  ALL IN GOOD 14/6/17 1020 CONDITION  NIK SYAKIR  HANDOVER SHIFT DUTY  IKRAM 14/6/17 1135 AND SHIFT PHONE  NO JOY FOR TX SE, INFORMED MR RIDZUAN  NIK SYAKIR  ROUND CHECK AT ABOUT THE RESULT  IKRAM CONTROL ROOM  NIK SYAKIR  CHANGE RUNWAY AT  IKRAM  RECEIVED CALL FROM FALLBACK DISPLAY  NIK SYAKIR MR RIDZUAN TO DO  IKRAM TEST CALL FOR  BACK TO NORMAL AFTER FREQUENCY 119.45 3 MINUTES  NIK SYAKIR  IKRAM  RECEIVED CALL FROM  CHANGE RUNWAY AT  KHAIDZIR AAT FOR RUNWAY FALLBACK DISPLAY  AZRUL CHANGE ON DEPARTURE CONSOLE  ACKNOWLEDGED  KHAIDZIR FROM 32,33 TO 14,15  AZRUL   DIRECT LINE OUT OF SERVICE  CALLED KLIA TEAM AND MONITORING FOR  RUNWAY CHANGED FLIGHT DETAILS AND FROM 14,15 TO 32,33 TIME OF THE SPLIT TARGET  CALLED FROM AAT TO CHECK ON THEIR NTZ  ACTIVATION SETTING, COMPLAIN BY THE CONTROLLER  HANDOVER SHIFT DUTY AND SHIFT PHONE  RECEIVED CALL FROM AAT AND REPORT FROM CONTROLLER MLAT DISPLAYING SPLIT TARGET AT DEPARTURE BARCO  RECEIVED DOCKET FOR SPLIT TARGET (2017/06/007)

14/6/17 1140 KLIA TEAM REQUEST TO  ASK KLIA TEAM FOR  KHAIDZIR 14/6/17 1200 MONITOR AND ACTION TAKEN  AZRUL OBSERVE SPLIT TARGET  KHAIDZIR 14/6/17 1400  REPORT TO SPA  NOW UNDER  AZRUL 14/6/17 1405 SUPERVISOR ON SPLIT OBSERVATION 14/6/17 1720 TARGET  14/6/17 2000  AAT REQUEST KEY TO  LEND KEY TO AAT WITH  FAIZAL 14/6/17 2100 OPEN CONSOLE OBSERVATION ON  SHAZARUL 14/6/17 2135  HANDOVER SHIFT DUTY ACTIONS 14/6/17 2235 AND SHIFT PHONE  FAIZAL  LEND KEY TO AAT   SHAZARUL 15/6/17 0005 PERSONNEL TO OPEN  FAIZAL 15/6/17 0008 CONSOLE (STANDBY  RECEIVED KEY FROM  SHAZARUL POSITION CONSOLE) AAT AFTER THEY USED  NIK SYAKIR 15/6/17 0140  CHECK DEP CONSOLE  IKRAM 15/6/17 0143 FOR SPLIT TARGET  UNDER OBSERVATION  NIK SYAKIR  HANDOVER SHIFT DUTY  IKRAM AND SHIFT PHONE   NIK SYAKIR  ROUND CHECK AT  IKRAM CONTROL ROOM  WEATHER AND METNAV SCREEN UPDATED  NIK SYAKIR  DIRECT LINE OUT OF NORMALLY  IKRAM SERVICE  BACK TO NORMAL AFTER  NIK SYAKIR  CONTROLLER REPORT 4 MINUTES  IKRAM TX FREQUENCY 121.25 HAVE BACKGROUND  ASK CONTROLLER TO  NIK SYAKIR NOISE CHANGE TX SUBANG  IKRAM SITE.  ASK CONTROLLER TO  NIK SYAKIR MAKE TEST CALL FOR  INFORM KLIA TEAM  IKRAM FREQUENCY 121.25 TX REGARDING THIS SE MATTER  CONTROLLER  MONITORING REPORTED THAT TX  RESULT: TX STRENGTH 5 FREQUENCY 121.25 SEPANG AND SUBANG WITH NO BACKGROUND SITE HAVING NOISE BACKGROUND NOISE  UNDER OBSERVATION  ASK CONTROLLER TO  TEST CALL FOR USE FREQUENCY 125.05. FREQUENCY 121.25 FOR  RESET TX RADIO FOR TX SEPANG AND SEPANG AND SUBANG SUBANG SITE SITE FOR ONE HOUR  DIRECT LINE OUT OF  BOTH TX STRENGTH 5. SERVICE WILL CONTINUE MONITOR UNTIL MORNING SHIFT  BACK TO NORMAL AFTER 2 MINUTES

15/6/17 0745  ROUND CHECK AT  ALL IN GOOD  NIK SYAKIR CONTROL ROOM CONDITION, WEATHER  IKRAM 15/6/17 0800 UPDATED 15/6/17 0900  FOLLOW UP WITH  15/6/17 0955 FREQUENCY 121.25  AFTER TESTED, THE  SHAZARUL 15/6/17 1015 TRANSMISSION WAS  FAIZAL 15/6/17 1100  HANDOVER SHIFT DUTY NOT VERY CLEAR. NOW 15/6/17 1300 AND SHIFT PHONE USING BACKUP  SHAZARUL 15/6/17 1345 FREQUENCY 125.05  FAIZAL 15/6/17 1400  CALL AAT REGARDING 15/6/17 1445 FREQUENCY 135.25   SHAZARUL 15/6/17 1530 TARINER AND TRAINEE  FAIZAL 15/6/17 1545 PROBLEM  ATT ACKNOWLEDGED  SHAZARUL 15/6/17 1730 AND WILL FIX THE  FAIZAL  TEST CALL FOR CONSOLE PROBLEM FREQUENCY 121.25 TX  SHAZARUL SE  RESULT: HEAVY  FAIZAL BACKGROUND NOISE  DIRECT LINE OUT OF  SHAZARUL SERVICE  INFORM KLIA TEAM  FAIZAL ABOUT THE STATUS   UPDATE DATE AND  FAIZAL TIME REGARDING  BACK TO NORMAL AFTER  HARIS DIRECT LINE OUT OF 4 MINUTES SERVICE TIME LOG  FAIZAL  WILL EMAIL TO MR  HARIS  KLIA TEAM ASK ABOUT RIDZUAN JAAFAR BY  FAIZAL FREQUENCY 121.25 TODAY  HARIS  FAIZAL  TEST CALLED FOR  INFORMED THAT TEST  HARIS FREQUENCY 121.25, CALL CAN BE DONE RESULT OKAY WHEN CONTROLLER NOT BUSY  HANDOVER SHIFT DUTY AND SHIFT PHONE  UNDER OBSERVATION  DIRECT LINE OUT OF  SERVICE  MONITORING, BACK TO  ROUND CHECK AT NORMAL AFTER 4 CONTROL ROOM MINUTES  ASKED CONTROLLER TO  ALL IN GOOD MAKE A TEST CALL FOR CONDITION, STRENGTH FREQUENCY 121.25MHZ 5.  DOCKET 121.25  CLOSED DOCKET APPROVED FOR 121.25MHZ CLOSING DOCKET  WEATHER UPDATE, ALL  ROUND CHECK AT SPA AND APPROACH CONTROL ROOM

15/6/17 2100  RECEIVE REPORT FORM CONSOLE IN GOOD  KHAIDZIR CONTROLLER ON CONDITION  AZRUL 15/6/17 2200 121.25 HAVING  DOUBLE CHECKING 15/6/17 2308 BREAKTHROUGH WITH CONTROLLER AND  KHAIDZIR 16/6/17 0630 INFORMED KLIA TEAM  AZRUL 16/6/17 0911  FOLLOW UP WITH ABOUT THIS PROBLEM.  KHAIDZIR 16/6/17 1142 CONTROLLER ABOUT  MONITORING, AFTER 10  AZRUL 16/6/17 1248 FREQUENCY 121.25MHZ MINUTES, 121.25 BACK  KHAIDZIR 16/6/17 1506 TO NORMAL  AZRUL 16/6/17 1530  DIRECT LINE OUT OF  NO BREAKTHROUGH SERVICE REPORTED, UNDER  SHAZARUL 16/6/17 1600 OBSERVATION  FAIZAL 16/6/17 1630  CLOSED DOCKET FOR  MONITOR, AFTER 4 FREQUENCY 135.25MHZ MINUTES BACK TO  SHAZARUL NORMAL  FAIZAL  AAT INFORMED THAT  GET SIGN AND  SHAZARUL WITHDRAWAL JB CONFIRMATION WITH  FAIZAL RADAR FROM 0830 SPA SUPERVISOR, PUAN UNTIL 1200 HAJAH MAIMUNAH  ZUL AZZRIE  ACKNOWLEDGED  HARIS  DIRECT LINE OUT OF SERVICE  MONITORING, BACK TO  ZUL AZZRIE NORMAL AFTER 5  HARIS  FOLLOW UP WITH MINUTES CONTROLLER STATUS  ZUL AZZRIE ABOUT FREQUENCY  ALL IN GOOD  HARIS 121.25MHZ CONDITION  ZUL AZZRIE  AAT INFORMED THAT  INFORM KLIA TEAM  HARIS ABT DISPLAY CANNOT REFRESH  REFRESH THE WEATHER AT ALL SPA AND  INFORMED EN. APPROACH CONSOLES. KUSHAIRI DCA THAT THE ABT DISPLAY TAKE A ABT DISPLAY CANNOT LONG TIME TO REFRESH REFRESH  ASK EN. KUSHAIRI TO  EN. KUSHAIRI CHECK WITH MET INFORMED THAT BOTH DEPARTMENT AND GITN GITN AND MET DATA FOR THE METEOROLOGY HAVING PROBLEM DATA AND INTERNET CONNECTION.  EN. KUSHAIRI INFORMED THAT  MONITORING AND WAITING ANY UPDATE FROM EN. KUSHAIRI  REFRESH THE ABT DISPLAY BUT STILL NOT

16/6/17 1830 INTERNET PROBLEM OKAY FOR  ZUL AZZRIE 16/6/17 2100 HAS BEEN SOLVE FOR METEOROLOGY DATA.  HARIS 16/6/17 2300 ABT DISPLAY 17/6/17 0730  ROUND CHECK AT  ALL IN GOOD  ZUL AZZRIE 17/6/17 0900 CONTROL ROOM CONDITION,  HARIS MONITORING ABT 17/6/17 0948  ROUND CHECK AT DISPLAY  ZUL AZZRIE 17/6/17 1200 CONTROL ROOM AND  HARIS 17/6/17 1230 UPDATE WEATHER  ABT DISPLAY HAVING  ZUL AZZRIE PROBLEM TO UPDATE. IT  HARIS 17/6/17 1410  FOLLOW UP WITH TAKES TIME TO RELOAD 17/6/17 1600 FREQUENCY 121.25MHZ THE DATA.  ZUL AZZRIE  HARIS  CONTROLLER REQUEST  NO PROBLEM TO UPDATE WEATHER REPORTED.  ZUL AZZRIE AT ABT DISPLAY  HARIS  REFRESHED AND  REFRESH ABT DISPLAY CHANGE THE PAGES  ZUL AZZRIE ACCORDING TO  HARIS  AAT MAINTENANCE MR CONTROLLER  ZUL AZZRIE SHAHRIL INFORM THE  HARIS WITHDRAWAL RADAR  REFRESH THE ABT DATA FOR LANGKAWI DISPLAY FOR ALL  NIK SYAKIR FROM 0940 UNTIL 1700 CONSOLE ACCORDING  IKRAM TO SUBANG CAPPI  SPA SUPERVISOR IMAGE AND KLIA CAPPI  NIK SYAKIR INFORM DCT OUT OF IMAGE.  IKRAM SERVICE.  ACKNOWLEDGED  FALLBACK DATA FOR FM1 DOUBLING  MONITOR AND BACK TO NORMAL AFTER 1  FOLLOW UP TO MINUTE TROUBLESHOOT FALLBACK AT FM1  RESTART FALLBACK FM3 CPU BUT MONITOR  ROUND CHECK AT SPA TURNS BLACK SCREEN CONSOLES AND POP OUT HDMI NO DISPLAY AND DISPLAY PORT NO SIGNAL. STILL UNDER TROUBLESHOOTING.  REQUEST ADVISE ON FALLBACK CPU, POSSIBLE PROBLEM WOULD BE MOTHERBOARD OR HARD DISK PROBLEM.  EVERYTHING IS OKAY EXCEPT FALLBACK FM1

17/6/17 1700  RECEIVED CALL FROM  TURN OFF THE POWER  NIK SYAKIR 17/6/17 1740 KHAIDZIR TO TRY FORCE SUPPLY OF THE CPU AND  IKRAM RESTART ON FALLBACK PRESS ON/OFF BUTTON 17/6/17 1940 CPU. FOR 30 SECONDS, STILL  NIK SYAKIR 17/6/17 2050 NOT OKAY  IKRAM 17/6/17 2130  TROUBLESHOOTING 17/6/17 2200 FALLBACK CPU FM1  CONTACT EN. KHAMIM  NIK SYAKIR 17/6/17 2205 REGRADING THIS ISSUE.  IKRAM 18/6/17 0100  RECEIVED CALL FROM HE SAID TRY TO REMOVE 18/6/17 0630 KHAIDZIR THAT HE WILL BATTERY BIOS AT  SHAZARUL 18/6/17 0930 COME TO SOLVE THIS MOTHERBOARD  FAIZAL PROBLEM.  SHAZARUL  TRY TO REMOVE  FAIZAL  DIRECT LINE OUT OF BATTERY BIOS BUT SERVICE CANNOT BE DONE  SHAZARUL BECAUSE ITS BLOCKED  FAIZAL  TROUBLESHOOTING  SHAZARUL FM1 FALLBACK CPU.  EN. KHAMIM INFORMED  FAIZAL THAT DO NOT REMOVE  SUSPECTED THAT HARD THE BATTERY BIOS  SHAZARUL DISK CABLE LOOSE.  FAIZAL  ACKNOWLEDGED.  SHAZARUL  ASK CONTROLLER TO  FAIZAL CHECK FLIGHT DATA AT  MONITORING, BACK TO  ZUL AZZRIE FM1 FALLBACK NORMAL AFTER 2  HARIS MINUTES  FREQUENCY 118.65 HAVING DIFFICULTY TO  RESTART THE CPU, CONTACT WITH SUCCESSFUL IN DISPLAY AIRCRAFT AT FAR FALLBACK DATA DISTANCE  MONITORING IN 3  ROUND CHECK AT HOURS CONTROL ROOM  ALL IN GOOD  ROUND CHECK AT CONDITION, FUNCTIONS CONTROL ROOM NORMALLY.  DIRECT LINE OUT OF  MONITORING AT NEH SERVICE CONSOLE.  ROUND CHECK AT  ALL IN GOOD CONTROL ROOM CONDITION  UPDATE WEATHER  MONITORING, BACK TO NORMAL AFTER 2 MINUTES  ALL IN GOOD CONDITION

18/6/17 1100  AAT INFORMED RADAR  ACKNOWLEDGED  ZUL AZZRIE GENTING GETTING NO  HARIS 18/6/17 1150 DATA AND THEIR TEAM  ACKNOWLEDGED 18/6/17 1200 STILL UNDER  ZUL AZZRIE TROUBLESHOOTING   HARIS 18/6/17 1600  ZUL AZZRIE 18/6/17 1800  AAT UPDATE THAT  WEATHER UPDATED  HARIS RADAR GENTING BACK SMOOTHLY 18/6/17 1802 TO NORMAL  NIK SYAKIR 18/6/17 2020  CONTACT  IKRAM 18/6/17 2100  MR SHUN INFORMED METEOROLOGY OFFICE,  NIK SYAKIR 18/6/17 2105 THAT PROBLEM WAITING FOR ACTION.  IKRAM 18/6/17 2210 REGARDING DIRECT 18/6/17 2215 LINE ALWAYS OUT OF  REPORT TO KLIA TEAM  NIK SYAKIR SERVICE NEED TO TO UPDATE REGARDING  IKRAM 18/6/17 2230 SOLVE AS SOON AS THE DOWN TIME EVENT  SHAZARUL POSSIBLE.  FAIZAL  INFORM KLIA TEAM.  ROUND CHECK AT  SHAZARUL CONTROL ROOM  INFORM MR KUSHAIRI  FAIZAL REGARDING THIS ISSUE  SHAZARUL  SUPERVISOR SPA ASKED  FAIZAL ABOUT ABT DISPLAY  KLIA TEAM RESET RADIO THAT HAS PROBLEM TO TX FREQUENCY 124.2  SHAZARUL SHOW LATEST FOR 15 MINUTES  FAIZAL WEATHER UPDATE  SHAZARUL  BACK TO NORMAL AFTER  FAIZAL  DIRECT LINE OUT OF 4 MINUTES SERVICE FOR 5 MONITORING  SHAZARUL MINUTES  FAIZAL  CONTROLLER USE BACK  FREQUENCY 124.2 TX FREQUENCY 124.2 INTERMITTENT. PILOT HEARD DISCONNECT  PREPARE TO DO MESSAGE. RUNWAY CHANGE 33 TO 15  ABT DISPLAY (KLIA CAPPI IMAGE) DOES NOT UPDATE  ASK CONTROLLER AT NWH CONSOLE TO TEMPORARY CHANGE TO FREQUENCY 119.45  DIRECT LINE OUT OF SERVICE  ASK CONTROLLER TO CHANGE TO BACK TO FREQUENCY 124.2 AND GIVE A TEST CALL. LOUD AND CLEAR.  MAKE CALIBRATION BEFORE SAM

19/6/17 0415  CHANGE ADP CHART   SHAZARUL 19/6/17 0915 DISPLAY  FAIZAL 19/6/17 1050  19/6/17 1245  RUNWAY CHANGE FOR  NIK SYAKIR 19/6/17 1300 CALIBRATION  MONITORING, DONE BY  IKRAM 19/6/17 1410 AAT  ZUL AZZRIE  ROUND CHECK AT  NIK SYAKIR 19/6/17 1430 CONTROL ROOM  CHECK ALL CONSOLE AT  IKRAM 19/6/17 1455 APPROACH TO MAKE  ZUL AZZRIE  RUNWAY CHANGE SURE ALL FALLBACK  NIK SYAKIR 19/6/17 1715 FROM 14,15 TO 32,33 USING RUNWAY 32,33  IKRAM  ZUL AZZRIE 19/6/17 2100  ROUND CHECK AT  UNPLUGGED AND PLUG 19/6/17 2130 CONTROL ROOM IN BACK USB MOUSE  NIK SYAKIR 19/6/17 2230  IKRAM  CONSOLE FM3 MOUSE  TEST AND MOUSE IS  ZUL AZZRIE HANG OKAY.  KHAIDZIR  TEAM KLIA INFORM TO  ASK PERMISSION FROM  AZRUL MAKE A TEST CALL FOR SUPERVISOR TO MAKE FREQUENCY 119.45 TEST CALL  KHAIDZIR  AZRUL  MR HASHIM ASK TO  RX SE OKAY, TX SE: NO MAKE TEST CALL FOR JOY  KHAIDZIR FREQUENCY 119.45  AZRUL  TX SE: STRENTH 1, RX SE  TEST CALL FOR OKAY.  KHAIDZIR FREQUENCY 119.45  AZRUL  TX SE: STRENGTH 1 WITH  DIRECT LINE OUT OF BACKGROUND NOISE. RX  HARIS SERVICE SE OKAY.  AZRUL  HARIS  TEST CALL FOR  BACK TO NORMAL AFTER  AZRUL FREQUENCY 119.45 4 MINUTES DOWNTIME  HARIS  AZRUL  DIRECT LINE OUT OF  TX SE: STRENGTH 1 WITH SERVICE BACKGROUND NOISE. RX SE OKAY.  ROUND CHECK AT CONTROL ROOM  BACK TO NORMAL AFTER 4 MINUTES DOWNTIME  TEST CALL FOR FREQUENCY 119.45  IN NORMAL CONDITION  ROUND CHECK AT  RX SE OKAY, TX SE: NO CONTROL ROOM. JOY SUPERVISOR SPA, PN. HAJAH MAIMUNAH ASK  INFORM SUPERVISOR ABOUT FREQUENCY THAT FREQUENCY 119.45 IS UNDER TROUBLESHOOTING. FREQUENCY 118.65 AND

20/6/17 0030 119.45, 118.65 AND 124.65 IN UNDER  HARIS 124.65 INVESTIGATION  AZRUL  CONSOLE CLEANING   HARIS  AZRUL 20/6/17 0737  DIRECT LINE OUT OF  MONITORING, BACK TO  NIK SYAKIR SERVICE NORMAL AFTER 3  IKRAM MINUTES. 20/6/17 0820  AAT INFORMED THAT  NIK SYAKIR FALLBACK AT SECTOR 6  CHANGE USB PORT  IKRAM MOUSE HANG MOUSE, NOT OKAY.  NIK SYAKIR 20/6/17 0837  AAT INFORMED THAT  REPLACE WITH NEW  IKRAM 20/6/17 0955 THOMPSON RADAR MOUSE, NOT OKAY. WITHDRAWAL FROM  NIK SYAKIR 0800LT UNTIL 1700LT  FORCE RESTART  IKRAM FALLBACK, TEST MOUSE,  NIK SYAKIR  TEST CALL FOR BACK TO NORMAL.  IKRAM FREQUENCY 119.45  ACKNOWLEDGED  NIK SYAKIR 20/6/17 1100  ROUND CHECK AT  IKRAM 20/6/17 1200 CONTROL ROOM  TX SE: STRENGTH 5, LOUD AND CLEAR. RX SE  NIK SYAKIR  ROUND CHECK AT OKAY. NOW UNDER  IKRAM CONTROL ROOM OBSERVATION  NIK SYAKIR  IKRAM 20/6/17 1440  FOLLOW UP WITH  ALL IN GOOD  ZUL AZRIE FREQUENCY 119.45 CONDITION  HARIS 20/6/17 1515  ROUND CHECK AT  WEATHER IS NOT  ZUL AZRIE 20/6/17 1630 CONTROL ROOM UPDATED. INFORM MR  HARIS 20/6/17 2115 KUSHAIRI REGARDING  ROUND CHECK AT THIS PROBLEM. CONTROL ROOM  TEST CALLED WITH 2  SPA SUPERVISOR PN AIRCRAFT, BOTH TX AND AMIRA TEST CALL RX (SE) STRENGTH 5. FREQUENCY 119.45  MR FOONG SAID THAT 20/6/17 2130  MEET WATCH THIS FREQUENCY WILL MANAGER MR THIRU UNDER OBSERVATION UNTIL NIGHT SHIFT.  ALL IN GOOD CONDITION  ALL IN GOOD CONDITION  TX RX STRENGTH 5 AND CLEAR  GET APPROVAL TO CLOSE DOCKET 2017/05/012  EXPLAIN ALL THE WORK AND THE

20/6/17 2200 TO CLOSE DOCKET TROUBLESHOOTING  ZUL AZRIE 20/6/17 2300 2017/05/012 THAT HAS BEEN DONE  HARIS FOR FREQUENCY 119.45  ZUL AZRIE 20/6/17 2330  CLOSE DOCKET MHZ  HARIS 20/6/17 0000  21/06/17 0900  GET PERMISSION AAT  ZUL AZRIE 21/06/17 1230 TO CHECK THE VCSS  CHECK MMS  HARIS 21/06/17 1240 SYSTEM AT VCSS CONFIGURATION AND SUPERVISOR PC. AS MMS TABLE  ZUL AZRIE 21/06/17 1300 BEENTOLD BY EN. CONFIGURATION.  HARIS 21/06/17 1400 MURSYIDI  AZRUL  AT MMS TABLE  KHAIDZIR  CHECK AND TAKE CONFIGURE FOUND OUT  AZRUL PICTURE THE CABLE IN ALL FREQUENCY FOR GT  KHAIDZIR THE VCSS RACK 5 SITE ARE N/A AT  AZRUL ENABLING FREQUENCY  KHAIDZIR  ROUND CHECK AND VISUAL CHECK AT  CABLE W3081 AT MOXA  AZRUL CONTROL ROOM 8A AND CABLE W3181  KHAIDZIR AT MOXA 8B NOT  AZRUL  ROUND CHECK BLINKING.  KHAIDZIR CONSOLE  ALL EQUIPMENT IN  FREQ 124.2 HAVE GOOD CONDITION PROBLEM WITH TX  ALL EQUIPMENT IN  KLIA TEAM ASK FOR GOOD CONDITION TEST CALL 124.2  INFO TO KLIA TEAM TO  KLIA TEAM ASK TO TEST TROUBLE SHOOTING. CALL FREQ 119.45  RX TX STRENGTH 5 .  TEST CALL 119.45  KLIA TEAM INFORM THAT THEY FOUND CABLE X9 NOT CONNECT TO MAIN RADIO.  TIGHTEN THE ANTENNA CABLE THAT LOOSE.  RESULT TX GET STRENGTH 5 AND RX STRENGTH 3  RESULT. TX RX GET STRENGTH 5  KLIA TEAM INFORM THAT THEY ADJUST FREQUENCY 119.45 TO 50HZ.  TUNE AT RADIO USING TEST SET UNTIL TONE HARD LOUD.

21/06/17 1600  ABT DISPLAY NOT  RESFESH ABT DISPLAY  AZRUL 21/06/17 1620 UPDATE  PROBLEM ALREADY  KHAIDZIR 21/06/17 1700  AZRUL 21/06/17 1746  RECEIVE DOCKET SOLVE BUT WE RECEIVE  KHAIDZIR 21/06/17 1820 2017/06/009 LATE. THE FREQUENCY  AZRUL 21/06/17 2000 UNDER OBSERVATION.  KHAIDZIR 21/06/17 2100  TEST CALL 119.45 SE.  UNDER OBSERVATION  AZRUL 21/06/17 2230 .CAN CLOSE AT NIGHT  KHAIDZIR  ALL DCT LINE OUT SHIFT.  AZRUL 21/06/17 2245 SERVICE  BACK TO NORMAL IN 5  KHAIDZIR MINUTE  22/06/17 0040  REFRESH KLIA CAPPI  PAGE UPDATE IMAGE SUCCESSFULLY  22/06/17 0110  SHIFT PHONE OK   HANDOVER SHIFT A TO B  ALL IN GOOD  CONDITION  HANDOVER SHIFT  PHONE  NOTIFY KLIA TEAM   ROUND CHECK ON  NEED TO APPROACH MR CONSOLE AT SPA SILVA DUE TO 119.45 HAD BEEN OUT OF  CONTROLLER SEH SERVICE FOR A LONG COMPLAINS TIME & REPEATED SAME FREQUENCY 121.25 FOR PROBLEM. TX (SE) CANNOT TRANSMIT SINCE  ACKNOWLEDGE MORNING  NOTIFY KLIA EAST TO DO  APPROACH WATCH MAINTENANCE WORK MANAGER MR NG BAK WING TO CLOSE DOCKET 119.45 AFTER FREQUENCY TESTED SINCE 1500 (21/6/17)  NEED TO WAIT MR SILVA TO CLOSE 119.45 DOCKET (MORNING SHIFT)  EN MURSHIDI NOTIFY ON M&E MAINTENANCE WORK TO LIST DOWN ALL RADIO AND KEEP TRACK ON PROBLEM RADIO TO KNOW WHICH FREQUENCY IS THE MOST PROBLEM IN A MONTH  CHECK ON FREQUENCY 121.25 TO FIND

22/06/17 0155 CONTROLLER IS NO  ACKNOWLEDGE  LONGER USING THE 22/06/17 0450 CONSOLE  CONTROLLER AZAH DO  22/06/17 0650  EAST, ZUNIKA TEST CALL, TX SE STILL  INFORMED 121.25 NO TRANSMIT 22/06/17 0715 EXPERIENCING SAME  22/06/17 0720 ISSUE AS 135.25  UPDATE WEATHER  22/06/17 0800  TRIP ON 118.5 WOULD  BACK TO NORMAL AFTER  22/06/17 0805 BE CAUSING THE  22/06/17 0930 NETWORK 3 MINUTES  22/06/17 0950 INTERRUPTED   ITD WILL CHANGE  TX RX STRENGTH 5, NO FROM COPPER CABLE NOISE TO FIBRE CABLE ON THIS NIGHT, TIME DONE  MONITORING UNTIL EXPECTED BY 0500 0745, NO  REQUEST BY KLIA EAST BREAKTHROUGH TO DO TEST CALL FOR FREQUENCY 121.25  CHECK SHIFT PHONE, OK  ROUND CHECK AT CONTROL ROM  BACK TO NORMAL AFTER  ALL DIRECT LINE OUT 3 MINUTES OF SERVICE  FOLLOW UP WITH KLIA  TEST FREQUENCY TEAM ON FREQUENCY 119.45, GOOD 121.25 TX (SE) CONDITION.  CONTROLLER DO TEST CALL FOR 119.45 TX  DOCKET CLOSE BY MR AND RX (SE) SILVA  FREQUENCY 124.2 BREAKTHROUGH  SOLVE, UNDER MONITOR  HANDOVER DUTY TO SHIFT C  RECEIVE SHIFT DUTY  DIRECT LINE OUT OF SERVICE  APPROACH DCA SUPERVISOR TO CLOSE 119.45 DOCKET  RECEIVE DOCKET FOR FREQUENCY 121.25 TX (SE)

22/06/17 1030  FOLLOW UP  IN GOOD CONDITION  22/06/17 1200 FREQUENCY 121.25  22/06/17 1400 (SEH)  IN GOOD CONDITION  22/06/17 1506   ROUND CHECK  SHIFT PHONE, OK 22/06/17 1638 CONSOLE  22/06/17 1900  ASK SPA SUPERVISOR &  22/06/17 1910  HANDOVER SHIFT DUTY SMS SOFWAN  22/06/17 2000 & SHIFT PHONE   BACK TO NORMAL AFTER 22/06/17 2006  SOFWAN ASK HOW 3 MINUTES  22/06/17 2045 MANY CONTROLLER  22/06/17 2050 CONTROLLER WORKING  GOOD CONDITION  ON HARI RAYA FOR  ABT DISPLAY SLOW JAMUAN UPDATE  ALL DCT LINE OUT OF  UPDATE TO KLIA TEAM SERVICE  WILL ASSIST BY MR  CHECK CONSOLES & RIDZUAN EQUIPMENT   118.65 SEPANG TX.  BACK TO NORMAL AFTER CLOCKING NOISE AT 4 MINUTES PILOT, STRENGTH 4  BACK TO NORMAL AFTER  HANDOVER SHIFT A TO 4 MINUTES B  MONITORING  HANDOVER SHIFT FREQUENCY 118.65 & PHONE 121.25  DCT OUT OF SERVICE  FOR 118.65, AFTER 1 HOUR, NO MORE  DCT OUT OF SERVICE CRACKING SOUND. PILOT REPORT  ROUND CHECK AT STRENGTH 5 CONSOLE  FOR 121.25, SMALL AIRCRAFT & AREA GUPTA CANNOT RECEIVE TRANSMISSION. SUSPECT CONTROLLER USING TX (SU). USING TX (SE), GOOD CONDITION  WEATHER UPDATE TAKE TIME TO REFRESH.

22/06/17 2303  DCT OUT OF SERVICE  BACK TO NORMAL AFTER  2 MINUTES  23/6/17 0245  ROUND CHECK AT 23/6/17 0245 CONTROL ROOM  UPDATE ABT DISPLAY 23/6/17 0428  MR RIDZUAN ASK TO  PRESS RESET BUTTON,  RESET GWT CARD AT ALL DCT OUT OF SERVICE VCSS RACK THEN BACK TO NORMAL    DCT OUT OF SERVICE  BACK TO NORMAL AFTER 4 MINUTES 23/6/17 0620  ROUND CHECK AT CONTROL ROOM  ENTERING GUPTA, PILOT  FOLLOW UP WITH CANNOT HEAR 121.25 TX (SE) TRANSMISSION WELL AT RED ‘X’ WHEN ENTER  118.65 CRACKING GREEN ‘X’, CAN SOUND ISSUE TRANSMIT WELL  MR RIDZUAN REQUEST HOW FAR FROM ‘X’ MARK TO ATCC = 95 NAUTICAL MILE  MONITORING FROM LAST NIGHT, NO CRACKING SOUND 23/6/17 0730  FREQUENCY 121.25 TX  DUE TO HEAVY  (SE) CANNOT TRANSMIT TRAFFIC,NOW USE TX 23/6/17 0800 WELL AT CERTAIN AREA (SU), CONTINUE  MONITOR BY NEXT SHIFT 23/6/17 0841  HANDOVER SHIFT DUTY  23/6/17 1045 AND SHIFT PHONE TO   SHIFT A 23/6/17 1115  BACK TO NORMAL AFTER  23/6/17 1300  DCT LINE OUT OF 4 MINUTES  23/6/17 1310 SERVICE  23/6/17 1400  TOTAL : 33  AZRUL  COUNT ALL NUMBERS  UNDER ZETRO : 8  ZUL OF SITTI KEYPAD (ASKED BY MR AZLAN)  GOOD CONDITION  FOLLOW UP 121.25 TX  USE TX SU DUE TO SE HEAVY TRAFFIC  FOLLOW UP 121.25 TX  REFRESH BROWSER SE  CHECK SHIFT PHONE, OK  WEATHER UPDATE  HANDOVER SHIFT A TO D  HANDOVER SHIFT PHONE

23/6/17 1500  ROUND CHECK  ALL NORMAL  AZRUL 23/6/17 1715 CONSOLE CONDITION  ZUL  AZRUL 23/6/17 1800  DCT OUT OF SERVICE,  BACK TO NORMAL AFTER  ZUL INFORMED BY AAT 2 MINUTES 23/6/17 2000  AZRUL 23/6/17 2138  ASK SPA SUPERVISOR  NEED TO CONTINUE  ZUL 23/6/17 2200 ABOUT FREQUENCY MONITOR DUE TO STILL 121.25 CONDITION HAVE AIRCRAFT CANNOT  AZRUL 24/6/17 0020 BE CONTACT USING  KHAIDZIR  CALL EN RIDZUAN ASK FREQUENCY 121.25 SE  AZRUL 24/6/17 0118 DETAIL FOR FREQUENCY  KHAIDZIR 24/6/17 0700 121.25  NEED TO MONITOR  AZRUL UNTIL NIGHT SHIFT  KHAIDZIR  HANDOVER SHIFT 7 SHIFT DUTY TO SHIFT C  INFORM BY EN RIDZUAN  AZRUL TO MONITOR AIRCRAFT  KHAIDZIR  RECEIVE SHIFT DUTY & THAT CANNOT BE SHIFT PHONE CONTACT. LIST  AZRUL LABELLING AND ALL  KHAIDZIR  DCT LINE OUT OF INFORMATION ABOUT  AZRUL SERVICE AIRCRAFT  KHAIDZIR  CONTROLLER REPORT  CHECK SHIFT PHONE, OK FREQUENCY 112.25 SE TX CANNOT TRANSMIT  BACK TO NORMAL AFTER TO AIRCRAFT 3 MINUTES  KLIA TEAM INFORM TO  SELECT SUBANG SITE & TEST CALL 121.25 SE REPORT TO KLIA TEAM SITE  CONTROLLER CANNOT  CONTROLLERCANNOT TRANSMIT AIRCRAFT AT TRANSMIT TO AIRCRAFT GEMAS AREA SOUTH EAST AREA  UPDATE TO KLIA TEAM  121.25 USE SUBANG SITE  CONTROLLER TEST  TEST CALL 121.25 SE USING 121.25 (SE) TX SITE. RESULT STRENGTH 5  UNDER OBSERVATION  KLIA TEAM CHANGE CONNECTION MAIN TO STANDBY RADIO  TEST CALL TO AREA RUNAWAY USING 121.25 TX SE  KLIA TEAM CHECK AGAIN  STILL CANNOT TRANSMIT TO ALL AIRCRAFT

24/6/17 0800  HANDOVER SHIFT DUTY  USE TX SUBANG 121.25  AZRUL 24/6/17 0830 & SHIFT PHONE TO  SHIFT PHONE OK  KHAIDZIR SHIFT A 24/6/17 1025  INFORM KLIA TEAM  AZRUL 24/6/17 1215  TEST CALL 121.25 TX SE,  WAIT INSTRUCTION  KHAIDZIR 24/6/17 1224 CANNOT CONTACT AIRCRAFT FROM KLIA  AZRUL 24/6/17 1235  KHAIDZIR 24/6/17 1400  CURRENTLY USE TX SU  BACK TO NORMAL AFTER  AZRUL 24/6/17 1500 & RX SE (RX SU UNDER 2 MINUTES  KHAIDZIR 24/6/17 1645 AAT)  UPDATE WITH ATCS  AZRUL 24/6/17 1715  DCT LINE OUT OF TEAM  KHAIDZIR 24/6/17 2000 SERVICE 24/6/17 2130  UPDATE WITH ATCS  AZRUL 24/6/17 2300  121.25 TX SE TEST CALL EAST  KHAIDZIR 24/6/17 2350  STRENGTH 3 FOR  ZUL  UNDER OBSERVATION  AZRUL 25/6/17 0020 SEVERAL AIRCRAFT  121.25 TX SE TEST CALL  SHIFT PHONE OK  ZUL  AIRCRAFT IN SOUTH –  AZRUL  GOOD CONDITION  ZUL OK  AZRUL  AIRCRAFT IN EAST –  CANNOT CONTACT AIRCRAFT AT SOUTH  ZUL PROBLEM EAST HIGH RUNAWAY  AZRUL  121.25 TX SE TEST CALL  AZRUL  INFORM KLIA TEAM  KHAIDZIR – OK STRENGTH 5   AZRUL  SHIFT HANDOVER &  KHAIDZIR  CHECK SHIFT PHONE OK  AZRUL SHIFT PHONE  KHAIDZIR HANDOVER  STRENGTH 5, UNDER  AZRUL  ROUND CHECK AT OBSERVATION  KHAIDZIR CONTROL ROOM  TEST CALL USING  IN GOOD CONDITION  AZRUL 121.25 MHZ SE SITE  KHAIDZIR  MONITOR & BACK TO  UPDATE ABT DISPLAY NORMAL  HANDOVER SHIFT DUTY  BACK TO NORMAL AFTER AND SHIFT PHONE 2 MINUTES  TEST CALL 121.25 SE TX  IN GOOD CONDITION  OBSERVATION AND FOLLOW UP 121.25  121.25 BROKEN NOISE INTERMITTENT  DCT LINE OUT OF SERVICE  OBSERVE 121.25

25/6/17 0600  FOLLOW UP 121.25 SE  CONTROLLER CHANGE  AZRUL TX TO 121.25 SU TX  KHAIDZIR BECAUSE WORRIED THE 25/6/17 0800  HANDOVER SHIFT & FREQUENCY CAN’T  AZRUL 25/6/17 1000 SHIFT PHONE OPERATE IN GOOD  KHAIDZIR 25/6/17 1116 HANDOVER CONDITION  PREPARATION FOR  OBSERVATION JAMUAN AIDILFITRI, CONTINUE AFTERNOON HOSTED BY ZETRO & NIGHT SHIFT  DIRECT LINE OUT OF  SHIFT PHONE OK SERVICE  SORTING TABLES, FOODS  ZUL AZZRIE 25/6/17 1230  JAMUAN AIDILFITRI IS AND BEVERAGES.  KHAIDZIR READY  AZRUL  AFTER 4 MINUTES, BACK  ZUL AZZRIE 25/6/17 1306  MR HOOD REPORTED TO NORMAL  KHAIDZIR 25/6/17 1430 THAT FREQUENCY  AZRUL 121.25 TX SE HAVING  INFORMED ATCC  ZUL AZZRIE PROBLEMS TRANSMIT SUBANG STAFF THAT  KHAIDZIR AND FREQUENCY THE FEAST IS READY.  AZRUL 121.25 RX SU HAVING  ZUL AZZRIE PROBLEM ON  PILOT CANNOT HEAR  KHAIDZIR RECEIVING THE TRANSMISSION  AZRUL CLEARLY ON TX SE.  ROUND CHECK AT CONTROLLER USE TX SU. CONTROL ROOM  INFORMED TO KLIA  TEST CALLED FOR TEAM REGARDING THIS FREQUENCY 121.25 TX ISSUE SE  WEATHER UPDATED  ZUL AZZRIE 25/6/17 1515  LINK TAMS RECEIVE NORMALLY.  IKRAM INDICATES RED  CONTROLLER CANNOT  ZUL AZZRIE  METNAV SCREEN CONTACT WITH PILOT.  IKRAM INDICATE RUNWAY 32L INFORM STATUS TO KLIA LOC. DOWN TEAM  ZUL AZZRIE  IKRAM 25/6/17 1536  DIRECT LINE OUT OF  MONITORING AND  ZUL AZZRIE SERVICE INFORM TO KLIA TEAM.  IKRAM BACK TO NORMAL AFTER 25/6/17 1600  TEST CALL FOR 5 MINUTES. FREQUENCY 121.25 TX SE  LOC. 32L BACK TO NORMAL AT 1640LT  MONITORING, BACK TO NORMAL AFTER 3 MINUTES  DUE TO HEAVY TRAFFIC, TEST CALL CANNOT BE DONE.

25/6/17 1610  CONTROLLER  MONITORING AND  ZUL AZZRIE 25/6/17 1655 REPORTED FALSE UPDATE TO KLIA TEAM.  IKRAM 25/6/17 1800 TARGET AT BARCO 25/6/17 1810 MONITOR  UPDATE TO KLIA TEAM  ZUL AZZRIE THAT TX LOCATED AT  IKRAM 25/6/17 1900  CONTROLLER REPORT TAR WHILE RX LOCATED 25/6/17 2144 THAT FREQUENCY AT TOWER WEST.  ZUL AZZRIE 26/6/17 0630 124.65 TX RX SE  IKRAM 26/6/17 0700 UNSERVICEABLE  CONTROLLER CANNOT  ZUL AZZRIE 26/6/17 0730 CONTACT WITH PILOT  IKRAM  TEST CALL FOR 26/6/17 0740 FREQUENCY 121.25 TX  ACKNOWLEDGED AND  26/6/17 0755 SE WILL INFORM NEXT  SHAZARUL 26/6/17 0830 SHIFT.  FAIZAL  CONTROLLER DECIDE TO USE FREQUENCY  CONTROLLER CANNOT  SHAZARUL 119.45 AT SHE CONTACT WITH PILOT.  FAIZAL CONSOLE DUE TO  SHAZARUL FREQUENCY 121.25  INFORM CONTROLLER  FAIZAL UNSERVICEABLE NOT TO USE THE  SHAZARUL FREQUENCY FOR A  FAIZAL  TEST CALL FOR WHILE FREQUENCY 121.25  SHAZARUL  NO MORE FALSE  FAIZAL  KLIA INFORM THAT TARGET. RETURNS TO THEY RESET RADIO FOR NORMAL  FREQUENCY 124.65 TX  ZUL AZZRIE SE.  BOTH NO JOY BETWEEN  IKRAM CONTROLLER AND PILOT  MONITOR FALLBACK DISPLAY FOR FALSE  TEST CALL CANNOT BE TARGET. DONE BECAUSE HEAVY TRAFFIC.  TEST CALL FOR FREQUENCY 124.65 TX  MAY RECEIVE DOCKET RX SE FOR FREQUENCY 124.65.  TEST CALL FOR  FREQUENCY 121.25 TX SE  DOWNTIME: 4 MINUTES  INFORM MR SILVA  WEATHER UPDATED ABOUT FREQUENCY NORMALLY 124.65 UNSERVICEABLE  FOLLOW UP WITH  RECEIVE DOCKET FREQUENCY 121.25 2017/06/012 FOR WITH CONTROLLER. FREQUENCY 124.65 TX RX SE UNSERVICEABLE  DIRECT LINE OUT OF SERVICE  ROUND CHECK AT CONTROL ROOM

26/6/17 1000  RECEIVED CALL FROM NOW USING FREQUENCY  ZUL AZZRIE KLIA TEAM TO DO A 119.45  IKRAM TEST CALL FOR  TEST CALL WITH ONE FREQUENCY 121.25 AIRCRAFT. RESULT:  ZUL AZZRIE BOTH TX AND RX  IKRAM 26/6/17 1030  TEST CALL FOR STRENGTH 5 WITH NO  ZUL AZZRIE 26/6/17 1130 FREQUENCY 121.25 BACKGROUND NOISE  IKRAM  CONTROLLER CANNOT  CONTROLLER ASK CONTACT WITH PILOT  ZUL AZZRIE ABOUT FALSE TARGET  IKRAM THAT APPEARED AT  INFORM KLIA TEAM  ZUL AZZRIE RUNWAY 32R ABOUT THIS PROBLEM.  IKRAM  ZUL AZZRIE 26/6/17 1145  TEST CALL FOR  EXPLAINED TO  IKRAM 26/6/17 1201 FREQUENCY 124.65 CONTROLLER THAT THIS ISSUE ALREADY  ZUL AZZRIE 26/6/17 1422  DIRECT LINE OUT OF ACKNOWLEDGED BY  IKRAM SERVICE FOR 5 KLIA TEAM AND STILL MINUTES UNDER INVESTIGATION  AAT MAINTENANCE  BOTH TX AND RX NO JOY INFORM THAT FREQUENCY 119.45  MONITORING UNTIL ALL HAVING DIRECT LINE BACK TO BREAKTHROUGH NORMAL 26/6/17 1453  FALSE TARGET STILL  MONITORING IF THERE 26/6/17 1500 APPEAR AT RUNWAY STILL ANY 32R INTERMITTENTLY BREAKTHROUGH 26/6/17 1853  CONTROLLER  AFTER MONITORING REPORTED THAT FOR 20 MINUTES, NO FREQUENCY 119.45 MORE BREAKTHROUGH HAVING HAPPENED BREAKTHROUGH FOR 5 SECONDS  MONITORING THE FALSE TARGET.  CONTROLLER REPORT THERE STILL  INFORM KLIA TEAM TO  ZUL AZZRIE BREAKTHROUGH FOR MONITOR RX FOR  IKRAM FREQUENCY 119.45 FREQUENCY 119.45 AT MCT AND RECORD THE AUDIO  INFORM KLIA TEAM AND  ZUL AZZRIE THEY WILL DO A  IKRAM TROUBLESHOOTING DURING MIDNIGHT. THEY WILL TROUBLESHOOT PROBLEM ABOUT FALSE TARGET AND

26/6/17 1900  KLIA TEAM INFORM THE BREAKTHROUGH  ZUL AZZRIE 26/6/17 2125 FALSE TARGET IS FREQUENCY 119.45  IKRAM 26/6/17 2130 DECREASING  26/6/17 2355  SHAZARUL  MONITORING FALSE  FALSE TARGET STILL  FAIZAL 27/6/17 0005 TARGET AT FALLBACK APPEAR  SHAZARUL 27/6/17 0013  FAIZAL 27/6/17 0020  UPDATE WEATHER AT  WEATHER UPDATED  SHAZARUL 27/6/17 0730 ABT DISPLAY SMOOTHLY  FAIZAL 27/6/17 0835 27/6/17 0842  MR SILVA INFORM  ACKNOWLEDGED  SHAZARUL 27/6/17 0935 THAT DAILY SITUATION  FAIZAL WHERE DIRECT LINE  DOCKET NO: 27/6/17 1000 ALWAYS OUT OF 2017/06/013  SHAZARUL SERVICE FOR A FEW  FAIZAL MINUTES IS VERY  INFORM KLIA TEAM DANGEROUS  MONITORING, BACK TO  SHAZARUL  FAIZAL  RECEIVE DOCKET NORMAL AFTER 2 REGARDING DIRECT MINUTES  SHAZARUL LINE OUT OF SERVICE  INFORM THAT THE RX IS  FAIZAL STILL UNSERVICEABLE  ZUL AZZRIE  DIRECT LINE OUT OF  IKRAM SERVICE  MONITORING  ZUL AZZRIE  TOWER WEST ASK  INFORMED AAT  IKRAM ABOUT STATUS REGARDING THIS ISSUE FREQUENCY 124.65  ZUL AZZRIE  MONITORING, BACK TO  IKRAM  FALSE TARGET APPEAR NORMAL AFTER 4 AT FALLBACK DISPLAY MINUTES  ZUL AZZRIE  IKRAM  GROUND DISPLAY NOT  MONITOR AND INFORM APPEARED AT FM3 TO KLIA TEAM CONSOLE  ASK CONTROLLER TO  DIRECT LINE OUT OF CHANGE RX SE TO RX SU SERVICE  INFORM KLIA TO RESET  CONTROLLER RX AT MCT FOR 10 REPORTED FREQUENCY MINUTES. 119.45 HAVING BREAKTHROUGH  INFORM AAT REGARDING THIS ISSUE  CONTROLLER REPORTED THAT FREQUENCY 119.45 RX SU HAVING BREAKTHROUGH

27/6/17 1045  MONITOR FREQUENCY  MONITORING, HAVE  ZUL AZZRIE 119.45 RX SE SLIGHT BREAKTHROUGH.  IKRAM AFTER CONTINUE 27/6/17 1200  ROUND CHECK AT MONITORING UNTIL  ZUL AZZRIE 27/6/17 1250 CONTROL ROOM 1200LT, NO MORE  IKRAM BREAKTHROUGH  ZUL AZZRIE 27/6/17 1430  FOLLOW UP WITH  IKRAM CONTROLLER ABOUT  WEATHER UPDATED 27/6/17 1650 FREQUENCY 119.45 RX NORMALLY SE  NO BREAKTHROUGH  WEATHER PAGE SLOW REPORTED TO LOAD  RELOAD AND WAIT FOR  KHAIDZIR  MONITORING IT TO LOAD  AMIRA FREQUENCY 119.45  NO BREAKTHROUGH  KHAIDZIR  MONITORING REPORTED  AMIRA FREQUENCY 119.45  NO BREAKTHROUGH OR  AZRUL 27/6/17 2133  DIRECT LINE OUT OF BACKGROUND NOISE  HARIS SERVICE REPORTED  AZRUL 27/6/17 2200  UPDATE WEATHER AT  MONITORING, BACK TO  HARIS 28/6/17 0030 ABT DISPLAY NORMAL AFTER 2  AZRUL 28/6/17 0630 MINUTES  HARIS  ROUND CHECK AT  AZRUL CONTROL ROOM  WEATHER UPDATED  HARIS NORMALLY  ZUL AZZRIE  UPDATE WEATHER  IKRAM  ALL IN GOOD  ZUL AZZRIE 28/6/17 0900  ROUND CHECK AT CONDITION  IKRAM 28/6/17 1130 CONTROL ROOM  WEATHER UPDATED  ZUL AZZRIE  ROUND CHECK AT NORMALLY  IKRAM CONTROL ROOM  KHAIDZIR  WEATHER UPDATED  AMIRA 28/6/17 1315  WEATHER UPDATE AT NORMALLY 28/6/17 1430 ABT DISPLAY  WEATHER UPDATED BUT 28/6/17 1440  NAVAID UPDATE, TAMS DATA LOAD VERY SLOW 28/6/17 1500 RECEIVE AT NAVAID LINK IS RED  MONITORING FREQUENCY 119.45, NO  NAVAID UPDATE, TAMS BREAKTHROUGH RECEIVE GREEN REPORTED  DIRECT LINE OUT OF  WEATHER UPDATED SERVICE NORMALLY  INFORM TO KLIA TEAM  UPDATE TO KLIA TEAM  KHAIDZIR  AMIRA  BACK TO NORMAL AFTER  KHAIDZIR 3 MINUTES  AMIRA

28/6/17 1900  RECEIVED CALL FROM  ACKNOWLEDGED  KHAIDZIR 28/6/17 2130 MR RIDZUAN TO RESET  AMIRA VCSS  ALL IN GOOD  AZRUL 28/6/17 2200 CONDITION  HARIS 29/6/17 0030  ROUND CHECK AT 29/6/17 0100 CONTROL ROOM  MONITOR DIRECT LINE,  AZRUL 29/6/17 0600 SO FAR IN GOOD  HARIS 29/6/17 0830  FOLLOW UP WITH CONDITION DIRECT LINE ISSUE  AZRUL 29/6/17 0925 WITH KLIA TEAM (MR  WEATHER UPDATED  HARIS 29/6/17 0940 RIDZUAN) NORMALLY  AZRUL 29/6/17 1135  HARIS  UPDATE WEATHER  UNDER  29/6/17 1450  FOLLOW UP WITH TROUBLESHOOTING  KHAIDZIR  AMIRA FREQUENCY 121.25  CLEANING CONSOLE AT AND 124.65 APPROACH AND SPA  KHAIDZIR  CONSOLE CLEANING  AMIRA  IN GOOD CONDITION,  MONITORING DIRECT NO OUT OF SERVICES  KHAIDZIR LINE VCSS APPEAR  AMIRA  KHAIDZIR  UPDATE WEATHER  WEATHER UPDATED  AMIRA NORMALLY  INFORMED MR SILVA  SHAZARUL ON DIRECT LINE STATUS  MR SILVA PUT UNDER  FAIZAL AND PUT IN UNDER OBSERVATION UNTIL OBSERVATION TONIGHT  RECEIVED REPORT THAT  MR SILVA INFORMED DIRECT LINE WAS OUT THAT CONTROLLER SAW OF SERVICE 10 DIRECT LINE OUT OF MINUTES AGO SERVICE  TEST CALL FOR  CONTROLLER CANNOT FREQUENCY 121.25 TX CONTACT WITH PILOT. SE RECEIVER IN GOOD CONDITION  MONITORING DIRECT LINE VCSS  NO OUT OF SERVICE OCCUR  MR SILVA INFORM THAT HE WILL INFORM  ACKNOWLEDGED AND AFTERNOON SHIFT TO CONTINUE MONITORING CONTINUE OBSERVE DIRECT LINE DIRECT LINE. IF THERE IS NO PROBLEM UNTIL  WEATHER UPDATED TONIGHT SHIFT, HE SLOWLY. WILL CLOSE THE DOCKET  UPDATE WEATHER AT ABT DISPLAY

29/6/17 1600  UPDATE WEATHER AT  WEATHER UPDATED  SHAZARUL 29/6/17 1610 ABT DISPLAY NORMALLY  FAIZAL 29/6/17 1640  SHAZARUL  MONITOR FREQUENCY  WAITING INSTRUCTION  FAIZAL 119.45 TX SE FROM KLIA TEAM  SHAZARUL  FAIZAL  DIRECT LINE OUT OF  MONITORING, BACK TO  SHAZARUL SERVICE NORMAL AFTER 3  FAIZAL MINUTES  SHAZARUL 29/6/17 1715  TEST CALL FOR  FAIZAL 29/6/17 1815 FREQUENCY 121.25 TX  TX STRENGTH 3 WITH 2 SE AIRCRAFT. RX IN GOOD  IKRAM CONDITION  HARIS  SHE CONSOLE MOUSE AND KEYBOARD NOT  AT FIRST, MOUSE HANG.  IKRAM FUNCTIONING CHANGE MOUSE USB TO  HARIS ANOTHER PORT. MOUSE  IKRAM 29/6/17 2000  CONTINUE OKAY.  HARIS TROUBLESHOOTING PROBLEM AT SEH  AFTER THAT, KEYBOARD CONSOLE NOT FUNCTIONING. 29/6/17 2100  DIRECT LINE OUT OF  TEMPORARY SERVICE CONTROLLER USE CONSOLE NWL-SWL 29/6/17 2115  TROUBLESHOOT PROBLEM AT SHE  TRY OTHER USB PORT CONSOLE THAT AVAILABLE. STILL NOT OKAY.  CALLED MR AZLAN TO ASK ABOUT COMMAND TO REBOOT THE CONSOLE  MR AZLAN SAID HE WILL COME AND HELP.  MONITORING, BACK TO NORMAL AFTER 2 MINUTES  ASSIST MR AZLAN ON REBOOTING CONSOLE CWP (D22) FROM CONSOLE CWP (D24)  HAVING PROBLEM WITH COMMAND THAT CANNOT BE USE  MR AZLAN DECIDE TO REBOOT THE CONSOLE BY FORCING SHUT DOWN THE CONSOLE. TURNED ON BACK AFTER 5 MINUTES  ASK CONTROLLER TO USE BACK SHE CONSOLE

29/6/17 2330  ROUND CHECK AT AFTER TESTED MOUSE  IKRAM CONTROL ROOM AND KEYBOARD.  HARIS 30/6/17 0110  DIRECT LINE OUT OF  ALL IN GOOD  IKRAM SERVICE CONDITION, WEATHER  HARIS UPDATED NORMALLY.  TEST CALL FOR  IKRAM FREQUENCY 121.25 TX  MONITORING, BACK TO  HARIS SE NORMAL AFTER 4 MINUTES  IKRAM 30/6/17 0123  TEST CALL FOR  HARIS 30/6/17 0144 FREQUENCY 121.25 TX  FIRST AIRCRAFT, NEAR 30/6/17 0630 SE TO KLIA, READING  IKRAM 30/6/17 0900 STRENGTH 5 FOR TX.  HARIS  TEST CALL FOR  KHAIDZIR FREQUENCY 121.25 TX  AIRCRAFT AT SAROX,  AMIRA SE READING STRENGTH FOR TX. (GENTING)  ROUND CHECK AT CONTROL ROOM  AIRCRAFT AT DAKUS,  KHAIDZIR READING STRENGTH 5  AMIRA  FM3 FALLBACK FOR TX KEYBOARD NOT (GENTING FUNCTIONING  WEATHER UPDATED  KHAIDZIR NORMALLY  AMIRA 30/6/17 0925  TEST CALL FOR 30/6/17 0928 FREQUENCY 121.25 TX  CHECKED AND NOTICED (GENTING SE THAT THE USB IS NOT  KHAIDZIR CONNECTED TO ITS  AMIRA  DIRECT LINE OUT OF ORIGINAL POSITION. SERVICE SWITCHED BACK TO ITS (GENTING ORIGINAL POSITION, 30/6/17 0935  TEST CALL FOR TESTED THE KEYBOARD,  KHAIDZIR FREQUENCY 121.25 TX BACK TO NORMAL  AMIRA SE  AT FIRST WAS OKAY, (GENTING 30/6/17 0955  ALL FALLBACK DATA AFTER A FEW SECONDS NOT SYNCHRONIZE HAVE INTERMITTENT WITH BARCO DISPLAY  MONITORING, BACK TO NORMAL AFTER 4 MINUTES  AT SAROX, AT FIRST PILOT READS STRENGTH 5. AFTER FAR FROM SAROX, PILOT SAID INTERMITTENT  AT GUPTA, TWO AIRCRAFT CANNOT HEAR TRANSMISSION FROM CONTROLLER  REBOOT FALLBACK SERVER AT INTERIM ROOM  MONITOR ALL FALLBACK DISPLAY, NOW BACK TO

30/6/17 1045  MR SALMAN REQUEST NORMAL. UNDER  KHAIDZIR 30/6/17 1335 FOR IP ADDRESS FOR OBSERVATION  AMIRA SITTI VCSS AT MAINTENANCE ROOM  SEND PICTURE OF IP (GENTING ADDRESS TO MR  DIRECT LINE OUT OF SALMAN SERVICE  MONITORING, BACK TO  30/6/17 1600  ROUND CHECK AT NORMAL AFTER 4 30/6/17 1905 CONTROL ROOM MINUTES  SHAZARUL  FAIZAL  DIRECT LINE OUT OF  ALL IN GOOD  SHAZARUL SERVICE CONDITION  FAIZAL  IKRAM 30/6/17 2030  ROUND CHECK AT  MONITORING, BACK TO CONTROL ROOM NORMAL AFTER 2  IKRAM MINUTES  IKRAM 30/6/17 2230  ROUND CHECK AT 30/6/17 2312 CONTROL ROOM  UPDATE WEATHER  MONITORING FALLBACK  DIRECT LINE OUT OF SERVICE DISPLAY IF THE DATA NOT SYNCHRONIZE. ALL IN GOOD CONDITION  WEATHER UPDATED BUT VERY SLOW  MONITORING, BACK TO NORMAL AFTER 4 MINUTES