Corporate Brochure

EVERYTHINGFROM BADGESTO BOOTS.ALL OF ITGUARANTEED. Quality Uniform & Equipment Solutions. Guaranteed! 1

Solving Uniform Problems Dan Mendelson President When I established Unitex Direct in 1992, I didn’t Offering a Wide Array of Professional know how prevalent certain problems were for uniform Uniform Components buyers. Since then, I now focus my company’s efforts Our product lineup includes: trousers, shirts, jackets, on solving those problems. While we have anything outerwear, blazers, ties, shoes and hats. In addition to a security company, event services or public safety manufacturing our own security officer uniforms, our department needs in the way of apparel, equipment stock also includes these quality brands suitable for and accessories, I pride myself in delivering a level of security and event services: 5.11 Tactical, Edwards, service that I believe our clients should expect from Port Authority, Tri-Mountain, Sport-Tek, Augusta, their uniform company. Cardinal and many others. 97% of our business is in the security and event Our Customization Options services world. It’s what we specialize in to help you We can decorate your apparel in a wide variety of ways do your job better. Just over the last year, companies including embroidery, heat seal, emblem creation & and organizations using competitors have come to application and silkscreen. Our alterations department us and we’ve solved their problems including: lack of can modify your uniforms and we can pick/pack and on-time delivery, incorrect items/quantities shipped ship to meet your order specifications. Our on-time and poor quality and lack of communication. delivery is in the 98th percentile. The Unitex Direct Guarantee Our Commitment to the Industries We Serve Since one of the most prevalent issues facing uniform Philosophically I’ve always been committed to supporting decision-makers is poor quality, I established the the industries that we are involved with, both through UNITEX DIRECT GUARANTEE: If anything a client time and resources. This includes ASIS International buys from us doesn’t meet their standards, we’ll where I serve on the ASIS Security Services Council replace it. And that’s a promise from me personally. and on the local ASIS Detroit Chapter where I served As President, my hands and eyes are involved in every step as Treasurer. We are Corporate Members of NCS4 of our operation. If there’s a problem, our customers get and IAVM. We also contribute to funds for fallen police solutions fast. officers and their families. Our Mission If you’re having any issues with your uniform program, When I meet with our customers I remind them of I’d be happy to have a conversation. Please contact two key issues. The first is that our mission is to take me at [email protected]. Or you can speak with responsibility for your complete uniform program. The me by calling 800-682-1606 x 236. second is that I teach everyone who works at Unitex Direct that at all times we must act in your best interest.2

What our customers One thing we love about Unitexare saying about us: Direct is just how personable they are. Dan and everyone we come in “I have chosen to stay with Unitex Direct contact with are all just wonderful. based on the personal service, the helpful I feel like they are family. If I have staff, the quality of uniforms, and the way a last-minute order and put “ASAP” they work with us to make our uniform on it, I know they will do everything program successful.” they can to meet it. Dan was the only “They really care about helping us succeed business owner who made a point to from working with us on our inventory to come and meet me personally instead optimizing uniform options for different of only wanting to deal with the climates. I know we are one of many CEO directly. It’s just been a great clients but they treat us like we’re the relationship and I know they will only one.” come through for me. President HR Manager Regional Security Company Regional Security Company Southern U.S. Southern U.S. “It has been my pleasure working with Dan The number one reason we work with Dan Mendelson and the professional staff at Unitex Mendelson at Unitex Direct is because Direct for the past 15 years. They process when there is a problem, and everyone else orders quickly and extremely accurately. The says NO, Dan says YES. uniforms and equipment are always of the Not long ago the laundry ruined 300 shirts. highest quality and the prices are very reasonable I called Dan on a Friday and told him we and competitive. Unitex Direct staff members need new shirts before Thursday’s night are always friendly and never too busy to assist game since the NFL doesn’t allow shipments me, no matter how big or small our order is.” into stadiums on game day. VP These were not just any shirts. The shirts Local Security Company had to be printed with our logo front and Michigan back and each shirt individually numbered. Normally, this is impossible. Not for the “We chose Unitex Direct a very long time rapid response team from Unitex Direct. ago. It is a decision we are very happy They receive shirts on Monday, printed them we made, as we have built a wonderful on Tuesday and Wednesday, then shipped relationship with them! Unitex Direct has them to arrive 9 PM, Wednesday night. been an important part of our success It was truly amazing. because our uniform expense is at the top An NFL Event Services Manager of our list in terms of costs and they have been a very good company to work with.” 3 VP Regional Security Company Midwest

Our Products Polos Blazers Security Trousers Coaches Jackets Dress Shirts Security Shirts All Season Jackets Ties Sweaters Winter Parkas Vests Rainwear Baseball Hats Embroidery T-Shirts Badges Emblems Safety Vests4

Methods of Operation••WWeesseeaarrcchhaannddwwoorrkkwwitihthhhuunnddrreeddssooffvveennddoorrssaaccrroossssththeeUUSSAAtotoddeelilviveerryyoouuththeehhigighheessttqquuaaliltiyty,,lolowweessttccoossttaannddbbeessttddeelilviveerryyoonninin--sstotocckkuunnifioforrmm, ,ccaarreeeerraappppaarreel loorraacccceessssoorrieiesstotommeeeettththeenneeeeddssooffyyoouurroorrggaannizizaatitoionn..••WWeewwilil lddiliilgigeenntltylysseeaarrcchhoouuttaall lssppeecciaiallylyrreeqquueesstetedditietemmss. .••WWeehhaavveeththeerreessoouurrcceessaannddeexxppeerrieienncceetotoccrreeaateteaauunniqiquueeuunnifioforrmmpprrooggrraammooffccuusstotommizizeeddpprroodduucctsts..••WWeemmaannuufafacctuturreeoouurroowwnnsseeccuurritiytyuunnifioforrmmsshhirirtsts,,ppaanntstsaannddoouuteterrwweeaarrtotoinindduusstrtryysstatannddaarrddsstotopprroovvidideeyyoouuwwitihthhhigighhqquuaaliltiytyaannddlolowwccoossttpprroodduucctstswwhheennththeesseeaarreenneeeeddeedd..••WWeewwilil lmmaainintataininaappeerrppeetutuaal lininvveenntotorryyooffaall luunnifioforrmmss——aaccrroossssaaccoommppleletetessizizeessccaalele—— rreeqquuirireeddtotooouutftiftitoouurrccuusstotommeerr’s’snneeeeddssoonnaannimimmmeeddiaiatetebbaassisis..••WWeewwilil lwwoorrkkwwitihthththeeccuusstotommeerr’s’sppuurrcchhaassininggddeeppaarrtmtmeenntttotoddeevveeloloppaanneeffifcicieiennttppuurrcchhaasseeoorrddeerrssyysstetemm..AApprrivivaateteoonnlilnineeee--ccoommmmeerrcceewweebbssitieteccaannbbeeccrreeaateteddfoforryyoouurrteteaammaannddyyoouurroorrggaannizizaatitoionn..••WWeewwilil lbbeeininccoonnsstatannttccoommmmuunnicicaatitoionntotoddeeteterrmminineeififwweehhaavveefufullylyssaatitsisfifeieddoouurrccuusstotommeerr’s’srreeqquueesststs..InInththeeeevveennttaannoorrddeerrisisnnoottsshhipipppininggccoommppleletete, ,wweewwilil lmmaainintataininaammaaxximimuummfofouurrhhoouurrrreessppoonnsseetitmimeefofollolowwininggyyoouurroorrddeerrtotoaaddvvisiseesshhipipmmeennt.t.YYoouuwwilil lbbeeininfoforrmmeeddoonnaannyybbaacckkoorrddeerrssssuueessbbeefoforreewweebbeeggininaannyypprroodduucctitoionnoonnyyoouurroorrddeerrss..••WWeewwilil lpprroovvidideeqquuaarrteterrlylyoorraannnnuuaal lmmaannaaggeemmeennttrreeppoorrtsts, ,aassrreeqquueesstetedd, ,sshhoowwininggddoollalarrvvoolulummeeppuurrcchhaasseeddbbyyloloccaatitoionnaasswweell laasslilnineeitietemmssaannddqquuaanntittiiteiessppuurrcchhaasseedd..••IfIfwweemmisisssaasscchheedduuleleddddeelilviveerryyddaatete, ,wweewwilil leexxpprreesssssshhipipththeeitietemmsstotommeeeettyyoouurrsscchheedduuleleaannddaabbssoorrbbaall lsshhipipppininggcchhaarrggeess. .••WWeegguuaarraannteteeeththeeqquuaaliltiytyfoforraall litietemmssssooldld. .IfIfaannyyththininggaacclileiennttbbuuyyssfrfroommuussddooeessnn’t’tmmeeeettththeeirirsstatannddaarrddss, ,wwee’l’l lrreepplalacceeiti.t. 5

Online Ordering System Our online ordering system is complete, secure and Logo Options customized for your company’s private use. There are unlimited logo options allowable in your Access store including the application of emblems, embroidery, heatseal or silk-screening. These decorating options Each employee authorized to purchase uniforms can be connected to any acceptable product throughout is assigned a Username and Password which is the website. connected to their facility. You can choose a single login with a common password for a small office with Supervisor Options several people sharing the ordering or you can have unique user names and passwords required for larger The Supervisor Module can set a dollar value limit on organizations with multiple offices. each order. If the order exceeds that dollar value a Supervisor must approve the order. There is complete Design Options control over the entire order by the Supervisor, allowing them to either Accept, Modify or Deny the complete Our responsive design means that the website can be order. Even if the order has multiple line items in it, viewed on a computer, phone or tablet without loss the Supervisor can modify each line item quantity up of product or mission clarity to get your job done and or down. Each Supervisor determines the level of your order placed. authority given to the employees responsible for ordering – either a high or low value based on their Products and Organization years of experience and track record at the company. We can organize your products on the website to be Shipping Options flexible to meet your operating needs. You can choose your category names and products specific to your You have the ability to review and approve various way of doing business. Our system allows this flexibility. shipping options. You can select UPS or FEDEX In addition, we can organize your uniform products Ground or any of multiple Air options. We can also by department. For example, if you have multiple use your UPS or FEDEX account number to bill your departments within your venue that have unique freight directly against your account if you prefer. uniform products or a specific look, we can organize them so that your employees are able to easily locate Checkout Options and order products specific to that department. Products can be cross listed in multiple ways in multiple categories Multiple checkout options including employee allowance for best access and ease of ordering. which can be renewed at any time or annually on an anniversary date as well as credit card options. Additionally a purchase order option is available for corporate driven orders.6

3000 Shirts, Jackets, Hats and Vests.3 Colors. 3 Logos. Needed in 5 Days for the NFL.Impossible?Not for the rapid response team from Unitex Direct. I’m Dan Mendelson, President of Game day will be game on. Unitex Direct. When I told the customer the delivery would be on time, Stories like this show what he said, “Dan, you don’t know the word impossible. it’s like to work with us: The reason I come to you is because when everyone else says NO, your team says YES!” It’s early on a Monday morning. If you’re looking for industry-leading response time on I get an urgent email from the the highest quality uniforms and equipment, give us a call. Event Services Manager –“Can you call me?” They’ve got a last- The Unitex Direct Guarantee minute event security contract from the Stadium Management If anything you buy from us does not meet your standard, Team for next Sunday’s NFL game. we’ll replace it. That’s a promise. Let us help you turn the impossible into the possible.But guess what: 800 682-1606 x 236 or [email protected] needed thousands of shirts, jackets, hats and vests QQuuaalliittyy UUnniformm && EEqquuiippmmeennttSSooluluttioionnssprinted and embroidered in 5 days. GGuuaarraanntteeeedd!!Normally, this is impossible. 800.682.1606 x236 www.unitexdirect.comWe go into hyperdrive. Get shirts, jackets, hats and vestsin the right colors, print and embroider multiple logos onthousands of garments, then ship to arrive before game day. 7

Contact Dan Mendelson: 800-682-1606 x236 or [email protected] Visit us at www.unitexdirect.com or 8226 Goldie Street Walled Lake, MI 48390 Quality Uniform & Equipment Solutions. Guaranteed!8