THE SUPPLY CHAIN AND LOGISTICS GLOBAL VOLUME 19 AUGUST - 2021
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Dr. Satish Mapara has been EDITORIAL operating his own UAE/India based company –GlobeApex EXPO2020 starts in Dubai Project Management services( on 1st October. It’s truly an former name GlobeApex amazing show on earth ready to Management Consultants) with be delivered for consecutive 182 offices in UAE and India. days. With his 53 years of consistent working expertise/experience, There are 191 participating he continues to provide to all nations with pavilions exhibiting global clients with the secured uniqueness of their culture, legal and commercial knowledge innovation and architecture. and competencies in end to end supply chain and global logistics Sustainability districts, Mobility / warehousing / risks and finance Districts and opportunity management and Acquisition districts are developed to offer and mergers processes. unparalleled experience and Comprehensive individual opportunities of collaboration, strong back up support in innovation and growth. important fields of trade / commerce / Int’l trade / project finance / marine insurance / shipping You all are encouraged to buy related commercial as well as legal competencies. ticket online to visit EXPO2020. Dr. Mapara is accredited Expert and Arbitrator of Dubai International Welcome to visit www. Arbitration Centre (D. I. A. C.) – Dubai. He is a member of the Leadership exo2020dubai.com for more Team of Supply Chain & Logistics Group (SCLG) – UAE, former information and getting tickets member of the Board of Indian Business & Professional Council (IBPC)– done. Dubai also coordinator of Commission on Customs and Trade Facilitation –a/c ICC ..UAE ( ICC Paris initiative). Dr Satish Mapara Dr. Mapara holds Bachelor’s in Commerce as well as Bachelor of Laws and also member from Chartered Institute of Ship Brokers, UK / and FNMIS India & finally doctorate degree in three principal faculties i.e. Maritime Law & Ship Management, Marine Insurance & Finance / Banking practicing actively in all above fields with his global touch. THE SUPPLY CHAIN AND LOGISTICS Director SCLG The LINK is the official publication of THE Kanchan R. Vora Supply Chain Logistic Group [email protected] (SCLG). The opinions and views SUPPLY CHAIN contained in this publication are not AND LOGISTICS Contribution Editors necessarily those of SCLG. Readers Ali Al Jallaf are adviced before acting on information Dr. K.M. Madrecha contained in this magazine, which is for Ravi Subramanyam general use and may not be appropriate for the reader’s particular circumstances. Art/Production No part of its contents thereof may be Steven Kobby reproduced in any form without the permission of SCLG in writing. Photographer Biju PRODUCTION AND CONTENT COORDINATION Supply Chain and Logistics Group (SCLG) Advertising & Markteting P. O. Box 124907, Dubai (UAE) Email: [email protected]
CONTENT10 KING ABDULLAH PORT NAMED FASTEST GROWING PORT IN MIDDLE EAST, IMPROVES GLOBAL RANKING 11 SOHAR LOOKS TO EXPLORE INVESTMENT OPPORTUNITIES IN THE INDIAN MARKET 15 SUCCESSFUL REAL-WORLD TRIAL OF BOXBAY HIGH BAY STORAGE SYSTEM COMPLETED 18 AIR CARGO FACES CHINA SUPPLY CHAIN DISRUPTION 22 DELIVERY STARTUP GOPUFF VALUED AT $15 BILLION AFTER LATEST FUNDRAISING 23 ALSHAYA GROUP CELEBRATES THE LAUNCH OF 100 ECOMMERCE SITES AND APPS ACROSS MENA 27 FLIPKART PARTNERS WITH ADANI GROUP, AIMS TO OPEN 5.34 LAKH SQ. FT. FULFILMENT CENTRE IN MUMBAI 31 HELLMANN STRENGTHENS ITS ECOMMERCE 34 DIVISION TIME TO ELEVATE THE CTO TO CIO STATUS. 38 MCKINSEY: WILL CLIMATE CHANGE AFFECT YOUR SUPPLY CHAIN? 39 EMIRATES TRANSPORT BOOSTS LOGISTICS, TRANSPORT SERVICES WITH LAST MILE SOLUTIONS 42 AL-FUTTAIM LOGISTICS - HERO OF THE PANDEMIC AWARD IN FULFILLMENT 34 OMAN’S ASYAD EXPRESS SIGNS STRATEGIC DEAL WITH VODAFONE 46 AGILITY FINALIZES SALE OF GLOBAL INTEGRATED LOGISTICS (GIL) BUSINESS TO DSV PANALPINA
50 ARAMEX AND DB SCHENKER SIGN A STRATEGIC MOU TO ACCELERATE THEIR EXPANSION AMBITIONS IN ABU DHABI AND THE MEA REGION 54 AGILITY-BACKED SHIPA OPENS STATE-OF-THE-ART E-COMMERCE FULFILLMENT CENTER IN KUWAIT 55 CMA CGM TO LAUNCH A NEW EXPRESS SHUTTLE SERVICE LINKING EAST ASIA TO RUSSIAN FAR EAST 59 (COVER STORY) MSMES AND BANKS MUST WORK IN COLLABORATION FOR A GLOBAL AND REGIONAL ECONOMY GROWTH 61 DHL EXPRESS TAKES STEP TOWARD ZERO- EMISSION LOGISTICS WITH 12 ELECTRIC AIRCRAFT 65 ADNOC AND FERTIGLOBE FURTHER STRENGTHEN UAE - JAPAN LOW-CARBON COOPERATION WITH SALE OF BLUE AMMONIA TO JAPAN’S INPEX 66 THE CSCO’S GUIDE TO SUPPLY CHAIN TECHNOLOGY INNOVATIONS 74 KERRY LOGISTICS NETWORK UTILISES KOOLBOTIC TO SORT CHILLED PRODUCTS IN F&B OPERATION 75 HHLA UNVEILS NOVEL DESIGN FOR HYPERLOOP CARGO NETWORK 78 RANPAK LAUNCHES ‘COMPLETELY AUTOMATED PACKAGING SOLUTION’ IN NORTH AMERICA 79 SAVOYE APPOINTS ALAIN KADDOUM AS MANAGING DIRECTOR FOR THE MIDDLE EAST OFFICE 83 3 TIPS TO IMPROVE A WAREHOUSE WITHOUT MAKING A CAPITAL EXPENSE
REGION Abdullah Port, said: “Since its establishment, King Abdullah Port has strived to set new REGION benchmarks in the ports sector with its KING ABDULLAH keen focus on enhancing its operational capabilities and service excellence. It is PORT NAMED our unremitting commitment to delivering on our vision to become a world-class FASTEST GROWING port that delivers long-term value to our stakeholders that inspired us to build up PORT IN MIDDLE competent infrastructure and facilities. Our sustained outstanding performance EAST, IMPROVES in various global rankings and our stellar track record over the years are a testament GLOBAL RANKING to the success of these endeavors to firmly establish the port on the global logistics • The Port Jumped 4 Places and trade map.” From Its Previous Ranking To “In addition to enabling us to remain Rank 83rd In Alphaliner’s List resilient in the face of adversities brought Of The 100 Largest Container about by the COVID-19 pandemic, our Ports In The World In 2020 • industry-leading capabilities strategically With A 44.2% Increase, The Port position us to play a key role in realizing Recorded A Higher Throughput Vision 2030 objectives. We have aligned Growth Rate Than That Of The our long-term strategy with that of the Top Three Container Ports bold roadmap to raise the efficiency of SGlobally In Q1 2021 Saudi Arabia’s logistics and trade sectors, olidifying its leading transforming the Kingdom into a top global position among ports in hub connecting Asia, Europe, and Africa, the Middle East, King Abdullah and boosting its non-oil exports,” Mr. New Port has been crowned the continued. fastest growing seaport in King Abdullah Port substantially raised its the region during the first throughput to be ranked first in increase quarter of 2021, according to among the regional ports during the Alphaliner, the global leader in first quarter of the year when it reached analyzing maritime transport 693,700 TEU, up 44.2% from 481,100 TEU data, port capabilities and the recorded in Q1 2020. With a 29.7% rise, future of vessels and shipping Aden Port ranked second, and Hamad Port route development. The Port ranked third growing 22.4%. improved its ranking globally Among the global top performers, the Port by four points to be ranked of Los Angeles / Port of Long Beach 83rd in Alphaliner’s list of the 100 largest container ports in the world in 2020, as compared to 87 a year earlier. Commenting on the achievement, Jay New, Chief Executive Officer of King 10 August 2021
ranked first (42.7%) and REGION Shenzhen Port came second Industrial Valley, which has attracted (35.2%), followed by the Port many logistics projects as well as light and of Ningbo-Zhoushan (25.1%). medium industries. The Alphaliner rankings follow SOHAR LOOKS TO King Abdullah Port’s recent EXPLORE INVESTMENT achievement on the Container OPPORTUNITIES IN THE Port Performance Index (CPPI) INDIAN MARKET for the year 2020. It ranked the Port second among the SOHAR Port and Freezone, in collaboration most efficient container ports with the Federation of Indian Chambers in the world. Published by The of Commerce & Industry (FICCI), has World Bank and IHS Markit, launched a series of five online webinars to CPPI is the first of its kind that explore opportunities between SOHAR and scores ports against different the Indian market. In the following months, metrics and is based on total four more webinars will be conducted port hours per ship call, targeting the various key industries such standardized for different ship as Food, Automotive, Plastics and Metals. sizes and container moves per call. The first, ‘Accessing Industrial and Logistic Owned by the Ports Solutions to Maximize Your Market Reach’ Development Company, King included presentations from SOHAR Port Abdullah Port is the region’s first and Freezone’s Deputy Chief Executive port to be owned, developed, Officer (DCEO) and SOHAR Freezone CEO, and operated by the private Omar Al Mahrizi, on SOHAR’s strategic sector. Ranked among the advantages, and its Free Trade Agreement world’s leading ports in terms (FTA) Advisor, Emmee Haun, on how to of growth and efficiency, the utilise SOHAR to access the US market. port emerged as one of the Guest speakers from established investors world’s top 100 ports within four years of operation. With its strategic location in King Abdullah Economic City – a modern city with a pro-business ecosystem and infrastructure – King Abdullah Port leverages the city’s advanced facilities and services, particularly the August 2021 11
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REGION Jindal Shadeed, Sameer Gupta and Khimji and Omani enterprises. Ramdas, Malvika Khimji highlighted their SOHAR Port and Freezone is own success stories. already home to a number of Omar Al Mahrizi, “Oman and India have prominent Indian investors enjoyed decades of bilateral trading, linked including Jindal, Larsen and by history, culture and warm and cordial Toubro (L&T), and Moon relations. As a well-connected integrated Iron and Steel Company hub with established clusters, our close (MISCO) and with several geographical location, coupled with prime new infrastructure projects waterfront access, leasable land options and investments underway, and excellent infrastructure are all key there is ample room for ingredients to provide Indian investors growth. Meanwhile, it is also with unique business opportunities. This heavily invested in innovative webinar series provides the ideal platform sustainability practices and for us to highlight these prospects to projects, with an emphasis FICCI’s vast network, paving the way for on renewable energy, one future business development and closer of India’s fastest growing relations.” sectors. Businesses keen to An inspiring 70 Indian businesses took set up at SOHAR can benefit part in the first session, which focused from a myriad of incentives, on promoting access to SOHAR Port and easy set-up facilities and Freezone’s strategic advantages and take advantage of the location to maximise market reach between company’s global outreach India, the GCC, Africa and the US. The across Africa, Asia and the agenda for forthcoming webinars will be Middle East markets. released prior to each event. SOHAR Port & Freezone The series of webinars will provide recently released its Q1 2021 unrivalled insight into the opportunities results noting growth in all available to participating companies for categories of cargo compared producing or adding value to their products to the same period the by partnering with SOHAR. Through previous year. Throughput the competitive utility prices, attractive increased by 21% over the incentive packages, and rich source of raw same period in 2020, dry materials offered by the Port and Freezone, bulk volume grew by 23.6% in addition to the benefit of the Oman-US to almost 9 million tons, Free Trade Agreement for duty free access breakbulk handling grew by on qualifying products. There is huge 6.8% to 426,783 and liquid potential for expanding mutually-beneficial bulk increased by 7% to just commercial partnerships between Indian over 4 million tons. 14 August 2021
REGION In addition, the number of containers The test exceeded handled rose by 1.9% to 1.9 million and expectations with BOXBAY the total vessels visiting the port rose by faster and more energy 13.7% to 843 vessels as the Port continues efficient than anticipated. to expand operations. BOXBAY is a Joint Venture SUCCESSFUL REAL-WORLD between DP World and TRIAL OF BOXBAY HIGH German industrial engineering BAY STORAGE SYSTEM specialist SMS group. The COMPLETED system stores containers in slots in a steel rack up to eleven • 63,000 container moves carried out at full- high. It delivers three times size proof of concept installation in Jebel Ali the capacity of a conventional Port yard in which containers are stacked directly on top of each • Data gathered shows BOXBAY is even more other, meaning the footprint efficient than anticipated of terminals can be reduced by 70 percent. In BOXBAY • Innovative technology makes possible containers are moved in, out dramatic improvements to the efficiency of and between slots by fully ports electrified and automated cranes built into the structure. DP World has completed testing of the Individual containers can be BOXBAY high bay storage concept at the accessed without moving any first full-size facility constructed at Jebel Ali others. The whole system is port in Dubai, proving that the innovative designed to be fully powered technology works in the real world. More by solar panels on the roof. than 63,000 container moves have been completed since the facility, which can hold Sultan Ahmed bin Sulayem, 792 containers at a time, was commissioned Group Chairman and CEO beginning this year. of DP World, said: “This test proves that BOXBAY can revolutionise how ports and terminals operate. The technology we have developed with our joint venture partner SMS group dramatically expands capacity, increases efficiency, and makes the handling of containers more sustainable. BOXBAY is part of DP World’s vision to apply August 2021 15
Integrated Energy Logistics Provider The Tristar Group is a fully integrated Logistics Solutions provider that offers a comprehensive list of services to cater to the needs of the petroleum, chemical and petrochemical industries, both in the region and globally. The company’s core expertise lies in its ability to safely handle and distribute all types of retail fuels, lubricants, chemicals, petrochemicals and liquid gases. Specialized Warehousing for Chemicals & Dangerous Goods Commercial Aviation Refueling The JAFZA South custom built warehouse has the capability to offer both ambient and Tristar is into Commercial Aviation Refueling operations in South Sudan and Liberia. It has temperature controlled storage for a wider range of petroleum products, including industrial a 25-year contract with CAA Uganda for the construction and operation of an Aviation solvents and soft chemicals. Total warehouse capacity is in excess of 15,000 pallet positions. The Fuel Farm and Hydrant Line facilities at Entebbe Airport which will commence operations facility has an in-house fully automatic tank cleaning facility installed by Groninger (Europe). The in the 4th quarter of 2020. Tristar’s Aviation facilities comply with international standards, tanks will be cleaned with soft water with chlorine content less than 50PPM alongside with a high specifications and guidelines set by IATA, JIG, AFQRJOS, as well as with IFQP requirements pressure pump of 100 bar and a Boiler designed to produce steam at 1.2 TPH, which generates set by Airlines for Aviation Fuel Quality Control and Operating Procedures. Tristar has been hot water of 80 Degrees Celsius. A fully automated effluent treatment plant will treat and recycle a member of IATA since 2008 and recently became a JIG member. It has a technical service all waste water from the cleaning station to be used for general cleaning and irrigation purposes. agreement with Hansaconsult. Polymer Bulk & Bagging Warehouse Fuel Farm The multi logistics polymers facility in JAFZA South is designed for receiving bulk PP/PE Tristar owns, operates and manages 62 fuel farms globally with a storage capacity of more granules into silos and bagging of the granules by fully automated bagging operation into FFS than 788 million liters for handling a wide range of petroleum products like Jet Fuel, Gasoline, film bags and/or big bags. The packed material can be stored inside the warehouse in racking Gasoil, Fuel Oil, etc. Tristar’s fuel farms and storage depots are constructed and maintained with a capacity of 8,000 tons. It also has a drum filling station with capability to drum from ISO in the services of its clients. Our largest fuel farm is in the Pacific island of Guam which has a tanks and road tankers thus providing customers a solution to receive in bulk and store and capacity of 4.2M barrels. All the operations comply with the local and international safety and distribute in packed conditions. environment standards, including OSHA and USEPA. Road Transport Shipping Tristar owns and operates over 1,700 vehicles ranging from road tankers, trailers The shipping business acquired Eships in early 2016 and now owns and operates more and delivery pickups in the Middle East, Asia and Africa. Operations are certified than 30 chemical, oil and gas tankers and bulk carriers trading globally, mostly with Oil for Integrated Management System including the latest ISO 9001, ISO 14001, ISO Majors. The vessels include the six Eco MR tankers (50,000 DWT) delivered in 2016 and 45001 and ISO 39001. Tristar is periodically assessed by the Gulf Petrochemicals and the six new build 25,000 MT DWT, IMO Type 2 Oil and Chemical tankers to be delivered Chemicals Association for SQAS (Safety and Quality Assessment System). between June 2020 till January 2021. These ships are fitted with fuel saving equipment such as the Propeller Boss Cap Fins and Trim Optimization System. Email: [email protected] Website: www.tristar-group.co
REGION innovation to enable global trade and be a provider of smart logistics solutions.” Modifications made during the trial AIR CARGO FACES compared to the original design CHINA SUPPLY CHAIN further improve performance and DISRUPTION significantly reduce investment required for future installations. New Covid quarantine rules for cargo High performance levels of workers at key gateways in China are BOXBAY – 19.3 moves per hour putting air cargo supply chains under at each waterside transfer table pressure. to the straddle carrier and 31.8 moves per hour at each landside Over the last few weeks, Covid cases truck crane – will also reduce the in China have begun to pick up as the equipment needed in a terminal. country contends with the contagious Operating costs are also lower Delta variant of the virus. than anticipated, with energy costs better by 29 percent, all at To contain outbreaks, lockdowns and significantly reduced maintenance stricter quarantine measures have costs. been put in place which is having an Mathias Dobner, Chairman and impact on cargo operations at both CEO of BOXBAY, said: “BOXBAY airports and seaports. and its partner companies are very pleased with the results of According to supply chain risk analyst, the first six months of operation. Everstream Analytics, pickup and In important parameters such as delivery services, as well as air performance, reliability, energy cargo operations have seen the most consumption and many more disruptions, with 15 airports identified our goals have been exceeded as having been affected. by far. For ports worldwide, this innovative and disruptive The analytics firm said that Nanjing technology will not only increase Lukou International Airport and their over-the-quay-wall handling Yangzhou Taizhou International Airport volumes and container storage had both been temporarily closed capacity, but will also allow them to make a further step towards sustainability, as power regeneration and solar panels on the roof help reduce the CO2 footprint to a minimum”. 18 August 2021
REGION earlier in August. Meanwhile, airlines to cancel flights and also limit earlier this month Beijing airport the amount of work for the ground had been operating at around handling staff,” Flexport said. 43% capacity, Shanghai Pudong “As a result of these changes, Flexport at around 33% capacity and and has embargoed the carrying of import Xiamen Airport (XIN) at 66%. freight into PVG so the loading of Each airport has cancelled export cargo from PVG to LAX can be hundreds of flights. prioritised. “Furthermore, due to several “These new work rules are expected crew members testing positive for to be around for several weeks if not Covid-19 and thereby impacting longer so this is also going to have a labor availability, China Cargo significant impact on how much freight Airlines and China Eastern Airlines can move through PVG during the peak have suspended passenger belly season.” freighters until the end of August,” Scan Global Logistics said: “Over the a report from Everstream Analytics past days we have again seen flights said. being cancelled from Asia due to local “The situation is likely to cause Covid-19 outbreaks forcing airlines airport congestion and delays and and ground handlers into operating trigger further rate increases due under restrictions. to lost air cargo capacity. Major “Several freighter-rotations have been airports in China have restricted cancelled and passenger flights have operations to undertake virus been withdrawn as flight crews could disinfection work and as a result, not stay overnight due to quarantine shortages in flight capacity and regulations. staff have been reported.” Freight forwarder Flexport said “This has had an immediate impact on that the most affected airport is capacity and has been driving up rate Shanghai Pudong where ground levels. Some specific areas in Asia are handling staff are working for more impacted than others, however, seven days, quarantining at a the overall market situation remains hotel for seven days and then difficult. quarantining at home for seven “Volume has reached pre-Covid-19 days. levels, but the industry is still facing a “This has effectively reduced the significantly reduced capacity situation workforce at the airport by almost with many passenger flights not having 50% which has forced many resumed as off yet, driving a further August 2021 19
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RETAIL AND after its previous ECOMMERCE fundraising in March. supply and demand imbalance.” Gopuff has an investor It is not just airfreight that is being affected by base with high profile the latest outbreaks. Earlier this month a terminal names including at Ningbo was forced to close due to an outbreak, British investor Ian while Yantian faced a similar situation in June. Osborne’s Hedosophia, Fidelity Management Manufacturing and production operations are also and Research Co, MSD reported to have been affected. Partners and Eldridge, the investment firm headed by Los Angeles Dodgers owner Todd Boehly. RETAIL AND The startup, founded ECOMMERCE in 2013, delivers items like food, alcohol and DELIVERY STARTUP GOPUFF medicines at a $1.95 VALUED AT $15 BILLION AFTER flat delivery charge LATEST FUNDRAISING and operates in more than 450 sites across U.S. delivery startup Gopuff said on Friday it North America and the raised $1 billion in a funding round that included UK. Guggenheim Investments, Hedosophia and In May, it partnered SoftBank Vision Fund 1, valuing the company at with Uber Technologies around $15 billion. Inc (UBER.N) to expand the delivery The new valuation represents a near 69% jump of essential items from $8.9 billion that the company was valued at, during the COVID-19 pandemic. Since its last fundraising, the company has announced several acquisitions including those of UK-based last-mile delivery platform Fancy and fleet management 22 August 2021
startup rideOS. RETAIL AND Gopuff said it will use the latest funds ECOMMERCE to further expand into North America, digital roll-out over the last year the UK and across Europe and for hiring as it responds to a permanent and making investments in technology. shift in customer shopping The Philadelphia-based company could habits. Today Alshaya has the potentially go public later this year, largest eCommerce footprint in Reuters reported in March, citing a the region complementing its source close to the matter. portfolio of thousands of stores, cafes, restaurants and leisure destinations. Alshaya customers can now find more and more of their favourite brands online in markets across the GCC, as well as in Egypt; brands including American Eagle, BBW, Boots, Foot Locker, H&M, Mothercare, Muji, Pottery Barn, West Elm and Victoria’s Secret. Further sites and apps are in the pipeline. Details of all live sites can be found in the Customer Zone on www.alshaya.com. ALSHAYA GROUP Commenting on the pace of CELEBRATES THE LAUNCH Alshaya’s digital transformation, OF 100 ECOMMERCE Paul Morris, Chief Digital Officer, SITES AND APPS ACROSS Alshaya Group said: “Customers, MENA particularly the under-30 mobile- first generation, have embraced Alshaya’s ongoing digital transformation new ways to shop. We have marks a milestone worked hard to meet their needs As customers in the Middle East become by bringing their favourite brands increasingly digital-first, Alshaya Group to their fingertips through a this week celebrated the ‘go live’ of rapidly growing number of sites its 100th online trading site and app and apps. It’s clear when we across the MENA region with the launch look at performance that we are of new apps for American Eagle + Aerie delivering what customers want in Egypt and Qatar. – some of our sites are already accounting for over 30% of total Recognised as one of the leading retailers brand sales. of international brands in the region, Alshaya has massively accelerated its August 2021 23
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RETAIL AND Alshaya customers can now find ECOMMERCE more and more of their favourite As we continue to grow our digital brands online in markets across footprint across MENA we are focused on the GCC, as well as in Egypt; offering choice and making the shopping brands including American Eagle, experience as effortless as possible, BBW, Boots, Foot Locker, H&M, regardless of whether customers want Mothercare, Muji, Pottery Barn, to shop in store, online, or a mixture West Elm and Victoria’s Secret. of both. It has been really exciting to Further sites and apps are in the deliver this change in recent months, pipeline. Details of all live sites thanks to the amazing teamwork of can be found in the Customer Alshaya colleagues.” Zone on www.alshaya.com. Alshaya’s digital expansion responds Commenting on the pace of to an overall shift to online shopping Alshaya’s digital transformation, across the region, which has been Paul Morris, Chief Digital Officer, turbo-charged in the last 12 months as Alshaya Group said: “Customers, customers looked for new ways to shop particularly the under-30 their favourite brands during Covid-19 mobile-first generation, have lockdown. Data varies, but overall embraced new ways to shop. We digital retail purchases in MENA have have worked hard to meet their increased by over 35% compared to a needs by bringing their favourite year ago, with consumers in KSA, Egypt brands to their fingertips through and the UAE leading the charge. a rapidly growing number of sites As customers in the Middle East become and apps. It’s clear when we increasingly digital-first, Alshaya Group look at performance that we are this week celebrated the ‘go live’ of delivering what customers want its 100th online trading site and app – some of our sites are already across the MENA region with the launch accounting for over 30% of total of new apps for American Eagle + Aerie brand sales. in Egypt and Qatar. As we continue to grow our Recognised as one of the leading digital footprint across MENA retailers of international brands in we are focused on offering the region, Alshaya has massively choice and making the shopping accelerated its digital roll-out over the experience as effortless as last year as it responds to a permanent possible, regardless of whether shift in customer shopping habits. Today customers want to shop in Alshaya has the largest eCommerce store, online, or a mixture of footprint in the region complementing its both. It has been really exciting portfolio of thousands of stores, cafes, to deliver this change in recent restaurants and leisure destinations. months, thanks to the amazing 26 August 2021
teamwork of Alshaya colleagues.” RETAIL AND Alshaya’s digital expansion responds ECOMMERCE to an overall shift to online shopping centre technology solutions. across the region, which has been AdaniconnexisanewJointVenture turbo-charged in the last 12 months as formed between EdgeConneX customers looked for new ways to shop and Adani Enterprises. As part of their favourite brands during Covid-19 this partnership, Adani Logistics lockdown. Data varies, but overall will construct a massive 534,000 digital retail purchases in MENA have sq. ft. fulfilment centre in its increased by over 35% compared to a upcoming logistics hub in Mumbai year ago, with consumers in KSA, Egypt that will be leased to Flipkart to and the UAE leading the charge. address the growing demand for e-commerce in Western India FLIPKART PARTNERS and support market access of WITH ADANI GROUP, several thousands of sellers and AIMS TO OPEN 5.34 LAKH MSMEs in the region. Leveraging SQ. FT. FULFILMENT state-of-the-art technologies, CENTRE IN MUMBAI the centre is expected to be operational in Q3 2022 and will Flipkart has announced a strategic have the capacity to house 10 and commercial partnership with the million units of sellers’ inventory Adani Group to strengthen Flipkart’s at any point. In addition to supply chain infrastructure and further strengthening Flipkart’s supply enhance its ability to serve its rapidly chain infrastructure to support growing base of customers. In addition, MSMEs and sellers, the facility Flipkart will set up its third data centre will enhance local employment at Adaniconnex, Chennai based facility, and create ~2,500 direct jobs leveraging AdaniConneX’s world-class and thousands of indirect jobs. expertise and industry-leading data The other prong of the partnership will see Flipkart developing its third data centre at the AdaniConnecX facility as a part of one of the largest private cloud deployments in the country, thereby further strengthening its growing marketplace e-commerce business in India. The data centre has been designed to meet the highest standards in reliability, security, and sustainability, which will capitalise on the Adani Group’s capability as the largest solar August 2021 27
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RETAIL AND Kalyan Krishnamurthy, Chief Executive ECOMMERCE Officer, Flipkart Group, said, “The Adani player in the country to generate Group is unmatched in the way it has and source green power. The gone about building infrastructure AdaniConneX data centre is across India. What it brought to us a brand-new facility enabling was a unique combination of logistics, Flipkart to design the data centre real estate, green energy, and data to its growing infrastructure centre infrastructure capabilities. We needs with a significant focus on are delighted to initiate our association security and keeping data locally with the Adani Group to strengthen within India. our supply chain and technology infrastructure. At the Flipkart Group, Speaking on the strategic we are focused on ensuring that our partnership between the two customers get access to a wide range companies, Karan Adani, Chief of products made available by sellers Executive Officer of Adani Ports across the country as we continuously and Special Economic Zone innovate to drive greater affordability. (APSEZ) said, “I am delighted Our logistics network and technology to see two of India’s fastest- stack are instrumental in making growing businesses come this a reality. These investments will together to help build some help us strengthen our presence and of the most critical as well as capabilities in India to support MSMEs state-of-the-art infrastructure and sellers while also accelerating job that our nation needs. This is creation and growth.” what Atmanirbharta should be all about. This broad-ranging partnership across our logistics and data centre businesses is a unique business model, and we see this as a great opportunity to serve Flipkart’s physical as well as digital infrastructure needs. Flipkart has been instrumental in defining e-commerce adoption in India, both through the value it creates and its constant technological innovation to serve its consumers. We look forward to a long and fruitful partnership as we focus on learning from each other as well as leveraging our mutual strengths to prioritise consumers and development of India’s MSME ecosystem.” 30 August 2021
HELLMANN RETAIL AND STRENGTHENS ECOMMERCE ITS ECOMMERCE sustainable and profitable growth, DIVISION particularly in the fashion and lifestyle sectors. As an integrated e-fulfillment The global full-service provider partner, both Business to Consumer Hellmann Worldwide Logistics (B2C) and Business to Business (B2B) appoints Marc Wijnen as Global are focus areas for the expansion Head of eCommerce. In this efforts. newly created position, Mr. Wijnen “The eCommerce market is extremely takes responsibility for the further dynamic. To meet our customers’ development of the eCommerce increasing demands for innovative product globally, which falls under solutions, we are currently setting the Contract Logistics segment. up a ‘Center of Excellence’ with Marc Mr. Wijnen will also remain Wijnen as global Head of eCommerce, responsible for the European in which we are pooling our know-how Contract Logistics product as Chief and applying it worldwide. At the same Operating Officer. time, we are testing new approaches to solution design and constantly As an end-to-end provider of expand our talent and product offering. logistics services, Hellmann is This is how we ensure that we can already a business partner for offer customers individually tailored customers all over the world. services that have their finger on the The company already offers one- pulse,” says Volker Sauerborn, Chief stop shop customized solutions Operating Officer Contract Logistics for supply chain planning Hellmann. and execution of customers’ entire eCommerce business. August 2021 31 eCommerce continues to boom, further boosted by the effects of the COVID-19 pandemic. In light of this, Hellmann is taking a key step in positioning its eCommerce product in the market. By offering solutions that cover the entire fulfillment process – from the creation of an online store and setting up warehousing to the development and connection of individual order management systems and payment services, Hellmann aims to achieve
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VIEWPOINT telecommunications, email, hosting, and cyber-security. VIEWPOINT Information includes the softwarethatrunsthebusiness TIME TO ELEVATE THE CTO and engages stakeholders, TO CIO STATUS. and the analytic software that helps to ascertain how Copyright © 2021, Norman Katz, Katzscan the business is performing. Inc., www.katzscan.com Software runs on and relies Long gone are the days when you could upon the infrastructure, so this just call upon your “IT guy” to fix your is where there is collaboration technical problems when your computer and cooperation. system acted up. But we don’t hear much, if anything at all, of the CTO, do Fast-forward through the years to today, we? We know of the CIO as a and the computer technology field is vastly key C-level executive. CIOs more complex than ever, and became are heralded when things incrementally specialized in its evolution. go well systematically, and Like law and medical practices, this field is blamed when things go bad now more fractured and specific than ever. technologically. But what of People dedicate themselves to different the CTO, if they even exist? disciplines, such as networking (e.g., client It is way past time that the and cloud, including telecommunication and CTO be established as a co- email and hosting) versus cyber (e.g., anti- equal and recognized as a key virus and firewall hardware and software) C-level executive, right along versus social media (e.g., websites, with the CEO, CFO, COO, and social platforms, conversion analytics) CIO. versus business software (e.g., Enterprise My reasons for this are Resource Planning, Procurement, Electronic only logical. First, and to Data Interchange, Demand Planning & repeat, infrastructure is Forecasting) versus Business Intelligence different than information. and Analytics (e.g., Microsoft Power BI, It is two completely different Tableau), and still there are differentiations disciplines, knowledge bases, within some of those groups. and specialties. I am an information person; I am In my opinion, if there is one absolute not an infrastructure person. line in the sand that can and has to be No one person can have the drawn, it is the plain difference between adequate knowledge and skill infrastructure and information, and thus set to manage both disciplines the clearly different responsibilities and well in today’s highly roles of the CTO (Chief Technology Officer) and the CIO (Chief Information Officer). Infrastructure encompasses the network, 34 August 2021
VIEWPOINT differentiated technical hopefully before they affect the organization environment. I just do not in a negative and destructive way. believe that the “computer Third: I don’t believe that one person – the guy” concept is practical traditional CIO – can adequately devote anymore, aside from the fact their time sufficiently to overseeing both that we really do need more infrastructure and information. Consider females in the field overall. the massive data breaches that have However, whether client or occurred. Who is held to blame? The CEO cloud, no enterprise can and CIO are the first persons to fall. Data operate without infrastructure breaches have nothing to do, per se, with expertise. the data stolen, but they have everything to do with the infrastructure that was hacked Second: Not only are these and breached to get access to the data that different disciplines, but the was stolen. It’s an infrastructure problem, intrinsic knowledge within not an information problem, unless each different discipline is information goes missing and an audit of becoming more specialized missing data is required. And then again, and narrowly focused. In that is usually an infrastructure role, e.g., infrastructure, the difference files audit. If a virus is potentially resident, between anti-virus and firewall that’s still infrastructure, not information protections are important. unless, again, it is compromising the Just because individual users integrity of information and an audit can on our home computers might ascertain information integrity, e.g., via have our protection software ERP reporting. Where was the CTO when all rolled together into one these hacks occurred, if the organization nice commercial off-the-shelf even had one? Was the CTO’s voice heard, deliverable does not make and was the CTO’s advice understood, this equitable and practical and was the CTO’s recommendations on the business commercial implemented? side when trying to protect If your company has a CIO, it should have against hackers and cyber- a CTO on the same level of the organization thieves. On the information chart. If your company has a director or side, which impacts manager in charge of information, it should operational performance, if a have a co-equal director or manager in company’s data governance charge of infrastructure. The mistake is so problematic that its that companies make, in my opinion, is data analytics are struggling, relegating the infrastructure person to layering AI and ML on top reporting to the information person, instead will only make things worse. of allowing the infrastructure person to The right people have to have what is called a “seat at the table” understand the problems from the cause to effect, August 2021 35
RESEARCH RESEARCH MCKINSEY: WILL and a voice that is heard, respected, CLIMATE CHANGE and followed when it comes to AFFECT YOUR SUPPLY company functionality and risk CHAIN? management. As extreme weather events sweep I am the first to speak up that no the world, companies must find company can “tech” its way out of ways to deal with consistent supply a problem, and that technology chain disruption. itself should not overrule a practical business software decision. However, The verdict is out. According to I firmly believe that risk management McKinsey & Co, as climate change demands a better balance between worsens, the world will face more infrastructure and information in frequent and severe extreme today’s technology environments. weather events—hurricanes, (This should free up your CIO to tsunamis, and floods. Inevitably, focus on propelling the business these will interrupt production, forward better too.) Ensuring that increase sourcing costs, and cut into you have and listen to your co-equal corporate revenue. We’ve already CTO is, I think, a great way to start. realised how fragile the global supply chain is post-COVID. Unfortunately, Norman Katz is climate change will make it worse. the President of Katzscan Inc. (www. As Matthew Rozsa states in Salon: katzscan.com), a US- ‘It will become increasingly difficult based consultancy to anticipate the number of new celebrating its 25- variables this will throw into orderly year anniversary supply chain management—other in January 2021. than accepting that particularly Katzscan specializes intricate supply chains are almost in improving supply certainly going to start coming chain performance, apart’. business operating effectiveness, strategic software applications, and information insights. Norman is a multiple book author and a worldwide speaker and writer. Extreme Weather and the Supply Chain To delve into how this will play out, we’ll use an example: a hurricane in the midst of a semiconductor supply 38 August 2021
LOGISTICS chain.Weknowthatsemiconductors— Now, explains Dr. Christopher essential for computers, aeroplanes, K. Ober, Professor of Materials and medical equipment—depend on Engineering at Cornell, we must rare earth metals. In addition, most build buffers into our systems. Adds rare earth metals are concentrated McKinsey: ‘The supply chains and the in China, a region that’s set to face infrastructure that supports them intense weather events in the near are designed for a stable climate’. future. And as McKinsey points In other words, climate change will out, the probability of a hurricane trigger rapid swings in supply and of sufficient intensity to disrupt demand. Whether we shorten supply semiconductor supply chains may chains, source from domestic firms, double or quadruple by 2040. or store greater inventory, we need How would a hurricane disrupt the to be able to adjust in an instant. supply chain? First, it’ll damage Arguably, we may need to invest critical infrastructure such as roads in adaptation measures at the and power. Second, it could cause cost of efficiency. The first steps? direct damage to manufacturing Conducting risk diagnostics; assets, such as buildings, specialised protecting manufacturing assets; equipment, and transport. Third, redesigning operations to increase it will spike market prices of safety stock. Expanding our supplier labour, energy, and logistics. The networks. And taking climate change combination of these factors usually into account—in the C-suite, on the choke cash flow and cause, if not factory floor, and beyond. a heart attack, at least a huge headache. Source – supplychaindigital.com How Can You Mitigate Risk? LOGISTICS Rozsa points out that the best solution would be for governments to EMIRATES TRANSPORT take serious steps to reduce climate BOOSTS LOGISTICS, change. But that’s not likely set to TRANSPORT SERVICES happen—at least, not at the rate WITH LAST MILE we need it. Therefore, companies SOLUTIONS will have to revise their operations on their own. For example, Toyota Emirates Transport has announced used to rely almost entirely on a the launch of ‘Emirtas’, a new service lean manufacturing model, sourcing offering last mile solutions, to add critical parts at the last minute. This to its profile of services supporting is a model that no longer works. the logistics sector in the UAE. August 2021 39
LOGISTICS Faryal Tawakul, Acting CEO of complete. Emirates Transport, stated that the launch of the service comes in line Tawakul said that, in recent months, with the rapid changes taking place Emirates Transport was able to in all business sectors in the country, successfully sign five contracts to including the logistics sector. provide last mile transport services She added, “Supporting the logistics and solutions. The contracts will sector in the region has become a see Emirates Transport provide mainstay of Emirates Transport, 700 motorcycles with drivers for especially in light of the challenges the benefit of delivery companies, and restrictions imposed by the restaurants and food establishments. pandemic and the growing demand for e-commerce, shipping and She explained that the last mile logistics services. distribution services provided by “These market developments Emirates Transport will contribute highlight the importance of to improving customer experience, developing new mechanisms to and ensure business continuity and facilitate the smooth transfer sustainability by stimulating and of goods and products to-and- supporting business and effectively from customers with speed and contributing to their growth. accuracy, and according to the highest applicable specifications and AL-FUTTAIM standards,” Tawakul added. LOGISTICS - HERO OF The Acting CEO of Emirates Transport THE PANDEMIC AWARD further explained that the company’s IN FULFILLMENT package of services in the trucking and logistics sectors includes the Al-Futtaim Logistics won the “Hero leasing of motorcycles and providing of the Pandemic Award” in the drivers for the delivery of goods, fulfillment category at the Transport parcels and various shipments; & Logistics Middle East awards held services that were developed and recently. used to launch the last mile service or the so-called delivery services for The prestigious awards were the final recipient. decided on a customer response- She added that - to motivate drivers based voting system. According to and ensure the quality of services – Transport & Logistics Middle East, drivers’ earning potential was linked the 2021 “Hero of the Pandemic to the number of shipments they Award – Fulfillment” category winner demonstrated exceptional differentiation through their service accuracy and order volumes fulfilled 42 August 2021
LOGISTICS per day in a hyper-competitive especially our silent heroes who remained marketplace. Al-Futtaim 100% focused on delivering our customers’ Logistics competed against expectations, whilst navigating the some of the industry’s top challenges of this unprecedented situation e-commerce companies in the and ensuring the health and safety of category. customers and associate at all times.” The year 2020 brought out the best in supply chain and logistics companies. Post pandemic, in the last quarter of 2020, Al-Futtaim Logistics nearly quadrupled the order fulfillment volumes whilst maintaining 99.8% order accuracy for its third-party customers, with a Turnaround Time (TAT) adherence of 98.7%. For the 7-day White Friday sale and other promotion periods, the average fulfillment capacity was at an exponential level with TAT fulfilment within 6 hours. While most industries had to OMAN’S ASYAD EXPRESS adapt to the new COVID-19 SIGNS STRATEGIC DEAL norms, the logistics industry WITH VODAFONE in particular had to undergo many changes to abide by Partnership will enable Asyad Express to the new stringent rules and provide a full package of advanced end-to- regulations at a local, regional end delivery and distribution services and global level, while ensuring Oman’s Asyad Express, an arm of the safety of its employees and Asyad Group, has signed an agreement customers. with Vodafone Oman to provide Asyad Mr. Raman Kumar, Managing with integrated logistics services Director, Al-Futtaim Logistics through Vodafone’s implementation and thanked Transport & Logistics accomplishment centre. Middle East, and commented: “I dedicate this award to all Al- The execution centre of Asyad Express, Futtaim Logistics associates, set up on an area of 3,000 sq m, August 2021 43
LOGISTICS offers innovative and assorted Lujaina Saif al-Kharusi, Head of Regulatory services in the field of storage, and Corporate Affairs at Vodafone Oman, preparation and shipping of said, “Our Implementation Centre is well consignments and parcels, received and is gaining growing eminence including last mile delivery, among clients due to its outstanding locally and internationally, and services and affordable prices.” reverse logistics management, reported Oman News Agency “This partnership will enable us to provide (ONA). a full package of advanced end-to-end The centre makes use of its delivery and distribution services,” he ideal location in the vicinity of added. Muscat International Airport. It is fully supplied with modern AGILITY FINALIZES equipment designed to provide SALE OF GLOBAL innovative services to trade INTEGRATED LOGISTICS partners, individuals and (GIL) BUSINESS TO DSV local and international firms, PANALPINA providing all with the fastest, most advanced and most Agility is DSV’s second-largest efficient postal solutions. shareholder after all-shares transaction Nassir Ahmed al-Sharji, Acting valued at $4.77 billion CEO of Asyad Express, said: “Our integrated logistics services saw Agility, a leader in supply chain services, rapid development recently at innovation and investment, announced local and regional fronts. The that it expects to complete the sale of company seeks to capture new its Global Integrated Logistics (GIL) opportunities in order to advance business to DSV Panalpina A/S (“DSV”) our mission to spearhead the today. growth of the logistics sector in Oman.” The all-shares transaction gives Agility “Vodafone will enable us 19,304,348 DSV shares upon full to expand this growth and completion of the deal in all jurisdictions, provide our clients with more representing approximately 8% of all comprehensive services that post-transaction shares of DSV. This cater to their needs, thanks to makes Agility the second largest DSV the preparedness of our facilities shareholder based on today’s shareholder to empower electronic business register. The enterprise value of the in all parts of the Sultanate,” al- transaction is USD 4.775 billion and the Sharji added. equity value is USD 4.675 billion. 46 August 2021
LOGISTICS “We’ve shown that Agility knows determined to shape the supply chains how to build and scale successful of the future,” Sultan said. businesses. This deal affirms With the acquisition of GIL, DSV Agility’s global strategy and becomes a global top-three player execution, and positions us for in the freight forwarding industry a new era of growth,” said Tarek with an expected combined revenue Sultan, Agility Vice Chairman of roughly $26 billion and 75,000 and CEO. “We’re moving forward employees worldwide. with a strategic investment in Jens Bjørn Andersen, Group CEO DSV, one of the world’s best- of DSV Panalpina, said: “I am very performing logistics providers. pleased to welcome our new colleagues We will accelerate growth in the from GIL on this important day. There businesses we continue to operate, are many similarities when you look which historically account for at our two companies both in terms of around 80%of our EBIT. And we will the business models and services and, continue investing in businesses not least, when we look at our shared that are driving sustainable focus on local empowerment and innovation in supply chain and putting customers first. DSV and GIL transportation. Our future will simply constitute an excellent match. be built around businesses, We will now start the integration, and technology and investment that together, we are going to grow the expand access to global trade business and bring even more value and make supplychains faster, to our many customers, partners and smarter, greener, fairer and more shareholders than we do separately.” efficient and resilient.” Regulatory clearances are pending Sultan said Agility’s next phase in a limited number of jurisdictions, of growth will create additional which are not material in the context shareholder value. “In the last of the overall size of the transaction. decade, Agility created almost $7 billion in value for shareholders, increasing it five fold since 2011. We are determined to sustain this momentum going forward.” In addition to its stake in DSV, Agility receives a seat on the DSV board of directors. “This is a chance for us to share ideas and find areaswhere we can collaborate with a visionary DSV leadership team that, like us, is August 2021 47
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LOGISTICS not limited to, the aerospace, defense, infrastructure, and ARAMEX AND DB healthcare industries. Conversely, SCHENKER SIGN A by teaming up with Aramex and STRATEGIC MOU TO capitalizing on its strong brand ACCELERATE THEIR identity, leadership position, EXPANSION AMBITIONS deep knowledge and expertise in IN ABU DHABI AND THE the region, DB Schenker will be MEA REGION able to expand its presence more comprehensively in Abu Dhabi, a • MoU will focus on driving forward strategic and growing trade and collaborations in freight forwarding logistics hub in the MEA region. solutions in Abu Dhabi and the region Commenting on the MoU, • The partnership is in line with Aramex’s strategy of diversification and Othman Aljeda, Chief strengthening leadership position in core markets across its various business lines Executive Officer of Aramex, said: “This is a very exciting • Aramex will benefit from DB Schenker’s strategic partnership that has the extensive global network and industry potential to unlock more value experience across multiple vertical for existing customers while markets also enabling us to realize our commercial and diversification • DB Schenker will benefit from Aramex’s goals. Over the several years, we strong reputation and deep expertise, have been strategically focused and network in Abu Dhabi, and the wider on enhancing our core freight MEA region forwarding business through investment in technologies Aramex, a leading global provider and expanding on the ground of comprehensive logistics and operations with the intention transportation solutions, and Germany- of enhancing our capabilities, based DB Schenker, a global leader capturing greater market share in supply chain management and in core markets and diversifying logistics solutions, today announced the our customer base by penetrating signing of a strategic Memorandum of new industry verticals. By joining Understanding (MoU) with the aim to forces with DB Schenker, a global drive forward synergistic opportunities logistics company we regard as in supply chain solutions across multiple truly complementary to ours in critical industries to and from Abu Dhabi the region, we will accelerate and the wider MEA region. the realization of our goals in the freight forwarding business. By leveraging DB Schenker’s extensive Our alliance will enable Aramex global experience in specialized freight to become a stronger, more forwarding solutions across multiple competitive player in the sea and industries, the partnership will seek to further boost Aramex’s capabilities and offerings in the region, including, but 50 August 2021
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