US Newsletter Q1 2023-24

INDEX MD & CEO Foreword Financial Highlights and Group Company Updates Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Q1 Edition | 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break MD & CEO Foreword Mr. Tapan Singhel MD & CEO Click or scan the QR code to watch the video Financial Highlights and Group Company Updates Q1 Gross Written Premium (GWP) increased by 22.9% to ₹ 3,834 crore Profit After Tax (PAT) for the period stood at ₹ 415 crore Financial Year Underwriting loss was ₹ 42 crore 2023-24 Claims ratio was recorded at 74.3% Combined ratio for the period stood at 100.7% Solvency ratio for the period was 388% Bajaj Consolidated Total Income grew by 47% Total Income increased by 35% to Bajaj Finserv to ₹ 23,280 crore ₹ 12,501 crore Finance Profit Before Tax for the period stood BALIC at ₹ 5,125 crore Profit After Tax (PAT) increased by 32% Consolidated Profit After Tax increased to ₹ 3,437 crore 1 by 48% to ₹ 1,943 crore Assets Under Management (AUM) increased Gross Written Premium stood at by 32% to ₹ 2,70,097 crore ₹ 4,058 crore New Business Premium stood at Total business volume increased by 3.9% to ₹ 2,159 crore € 46 Billion Shareholder’s Profit for the period stood Operating Profit increased by 24% to at ₹ 155 crore € 3.7 Billion Shareholder’s Net Income stood strong Allianz at € 2.2 Billion Se *First Quarter 2023-24 Earningss Release Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Compliance Corner Surrogacy Act, 2012 and ART Act, 2021 Through a circular dated 12th May 2023, the Authority drew the focus on various sections of the Surrogacy Act, 2012 and ART Act, 2021, related to insurance coverage for the surrogate mother for a period of thirty-six months covering postpartum delivery complications. The intending woman or couple shall purchase general health insurance coverage in favour of the surrogate mother for a period of thirty-six months. An insurance coverage of such amount as may be prescribed for a period of twelve months in favour of the oocyte donor by the commissioning couple or woman. The intending couple or woman will purchase general health insurance coverage in favour of an oocyte donor for a period of 12 months for an amount which is sufficient enough to cover all expenses for all complications arising due to oocyte retrieval. All insurers are directed to comply with the provisions of the two Acts and ensure that suitable products are made available in the market. Guidelines on insurance claims of victims of Train Accident tragedy in Balasore, Odisha and for claims relating to Cyclone Biparjoy In notifications dated, 5th June 2023 (for the Odisha tragedy) and 17th June 2023 (for Cyclone Biparjoy), the Authority issued guidelines on insurance claims and have instructed the insurers to ensure the following: 24x7 helplines to The Companies are requested All claims are surveyed immedi- respond/assist claimants to launch extensive awareness ately, and claim pay- explaining the simplified process to file a claim to enable the public ments/on-account payments are to file the claims at the nearest disbursed at the earliest and, in branches or online any case, not exceeding the stipulated timeline Guidelines on Remuneration of Directors and Key Managerial Persons of Insurers In a notification dated, 30th June 2023, the Authority has issued guidelines on the Remuneration of Directors and Key Managerial Persons of Insurers with an aim to promote the alignment of remuneration policies of Key Managerial Persons (KMPs) other than the CEO with the long-term interests of insurers to avoid excessive risk-taking. The intention is to promote sound overall governance of insurers and fair treatment of customers and more clarity to the extent of variable pay with respect to the total remuneration of Directors and KMPs, Variable Pay Deferral, Malus and Clawback provisions, Accounting, Disclosures, etc. In this regard, the Author- ity issued the IRDAI (Remuneration of Non-Executive Directors of Insurers) Guidelines, 2023 and IRDAI (Remu- neration of Key Managerial Persons of Insurers) Guidelines, 2023. 2 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Spotlight Bajaj Allianz General Insurance organized General Insurance Festival of India (GIFI) Bajaj Allianz General Insurance, organized the first-of-its-kind General Insurance festival in the country, GIFI. The con- cept of GIFI was born with the idea to create a platform to celebrate the profession of General Insurance. GIFI went on to create history and set a new Guinness World Record for the largest attendance for an insurance conference. The event saw a record turnout of more than 5000 attendees. During the festival the Company also announced the winners of inaugural ‘GIFI Awards,’ a unique award ceremony that recognizes the best general insurance advisors across the insur- ance industry. The one-day festival included various interactive activities like Learning Café (Knowledge sharing & motivational talks by renowned speakers), Product Café – (Launch of New BAGIC Products & Product Capabilities Journey), Lifestyle Zone – (Expo & demonstration of high-end cars, fitness, grooming, etc.) Various interesting products were also launched during GIFI, namely, HPR 2.0, Cyber-Care and Pet Insurance. GIFI also had live performances by renowned music composer Pritam, an entertainment segment by famous comedian Sunil Grover and many more experiential activities. The mega-event was orchestrated by key departments of the company, i.e Retail Sales team, Admin team, Corporate Communications team, Brand Communication team and Marketing team who worked persistently to make GIFI a stellar success. Click on play button or Click on play button or scan the QR code scan the QR code to view this video to view this video 3 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Hall Of Fame Mr. Tapan Singhel, MD & CEO Bajaj Allianz General Insurance Co. Ltd. has been awarded ‘CEO of the Year - General Insurance’ at the BFSI Leadership Summit & Awards 2023. Bajaj Allianz General Insurance Co. Ltd. won the Best Risk Detection & Recovery Management - Company of the Year award at the 2nd Annual India DevOps Show 2023. Bajaj Allianz General Insurance Co. Ltd. won the Best Customer Experience (Insurance) award at the 2nd Annual CX Excellence Awards 2023. Bajaj Allianz General Insurance Co. Ltd. won the Prominent in Digital Insurance Innovation award at the ELETS BFSI Gamechanger CIO Awards 2023. Bajaj Allianz General Insurance Co. Ltd. won the Best Customer Experience and Servicing Platform award at the ELETS BFSI Gamechanger CIO Awards 2023. 4 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break News @ BAGIC Agri-Business Team Update 9th National Review Conference on PMFBY The Ministry of Agriculture and Farmers Welfare, Government of India, organised the 9th National Review Conference on PMFBY in Raipur. At the conference, discussions around key focus areas, new developments and road map ahead for PMFYBY implementation took place. Bajaj Allianz General Insurance was awarded the 1st rank in the overall performance of insurance companies for PMFBY in Category A. Shri. Manoj Ahuja (IAS), Secretary, MoA&FW, Govt of India, bestowed the award in the presence of Shri. Ritesh Chauhan (IAS), CEO, PMFBY, Govt of India, Dr Kamal Preet Singh (IAS), Agri- culture Production Commissioner &Secretary Agriculture, Govt. of Chhattis- garh and Shri. Thomas Devasia, Member - Non-Life IRDAI. Mr. Ashish Agrawal, Head Agri. Business & CSC and his team presented the Company at the conference and received the award. State Government level Fasal Bima Pathshala recognitions Bajaj Allianz General Insurance received a certificate of appreciation from Karnataka and Haryana state governments for the best implementa- tion of the PMFBY scheme in Year 22-23. Throughout Q1 FY’24, the Agri. Business team conducted over 200 Fasal Bima Pathshala in the state of Tamil Nadu to increase awareness about PMFBY claims and the grievance process. The team reached out and engaged over 20,000 farmers through these Pathshalas. Rajasthan Kisan Mahotsav The Agri. Business team participated in the Kisan Mahotsav organised by the Government of Rajasthan. The team took the opportunity to engage with farmers and spread awareness about the benefits of insurance. The team also distributed over 2,500 umbrellas to farmers of Rajasthan, some- thing which will come in handy during the monsoon season. Extended Warranty Team Update Issue 1 - 2023-2024 Fraud Awareness Training Session Across Regions Organisations face increasing threats from fraudulent activities in today’s rapidly evolv- ing digital landscape. Taking cognisance, the Extended Warranty claims team conducted fraud awareness training sessions for em- ployees and service providers in Q1 FY’24. These training sessions were organised across eight different locations pan India. 5

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Motor Underwriting Team Motor Underwriting Workshop Partnership with Traffic Rewards In Q1 FY'24, the Motor Underwriting team organised a three-day meeting and workshop for the motor underwriters across zonal loca- The team has recently partnered with Traffic Re- tions. The workshop was organised to discuss the underwriters' per- wards to promote safe driving and reward good formances and frame plans to tap new opportunities during the behaviour. Mr. Nitin Gadkari, Minister of Road workshops. Mr. TA Ramalingam, Chief Technical Officer, and Mr. Transport and Highways, GOI, launched Traffic Pankaj Jain, Head - Motor underwriting, addressed the zonal techni- Rewards in June 2023; Mr. Pankaj Jain, Head - cal managers and discussed their challenges. The three-day work- Motor Underwriting, represented BAGIC at the shop was attended by other departmental HODs also, who discussed launch. This partnership aims to contribute to the difficulties faced at the location level. the entire road safety value chain, which will help create a positive impact on road safety and a safer society for everyone. Instant Motor Policy Issuance Pre-Inspection Weblink 2.0 for Commercial Through BOT Vehicles In collaboration with the IT team, the Motor Under- After a successful launch in private writing team extended the functionality of Chabot by cars and two-wheeler, the Motor developing an instant policy issuance flow. Custom- underwriting team, in collaboration ers can now access the 24x7 BOT on their phones with the IT team, has also extended and share the policy number via email. Currently, the Weblink's functionality for com- Chabot functionality is available only for Motor mercial vehicles. Weblink will Third-Party Liability insurance. enable our customers, channel partners, and employees to click pictures and assist in the inspec- tion process without downloading the mobile app. The simplification and automation of the web inspec- tion process have saved our cus- tomers time and helped us make the pre-inspection approval pro- cess faster as complete informa- tion required for issuing break-in policy has been minimised. BAGIC Hackathon Quest In Q1 FY’24, the Motor Underwriting team collaborated with the HR and Digital Marketing team to conduct the first-ever BAGIC Hackathon Quest at the Pune Institute of Business Management (PIBM). The event was successful- ly orchestrated and organised under the guidance of Mr. TA Ramalingam, Chief Technical Officer, Mr. Vikramjeet Singh, Chief Human Resources Officer, Mr. Pankaj Jain, Head – Motor Underwriting, and Mr. Vikram Bhayana, Head - Marketing. The event encouraged young minds to apply their knowledge and creativity to solve business problems. Over 250 students participated in the event and were assessed based on their presentation to the judging panels. The winners of the hackathon received cash awards, and all competitors received participation certificates. 6 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Non-Motor Claims Team Update Launch of Udyam Seva Portal In Q1 FY’24, the Non-Motor Claims team launched a unique platform for clients, Udyam Seva Portal. This portal will enable clients to manage their Non-Motor claims end-to-end, including claim intimation, submission of documents and photographs, claim status, downloading MIS reports, and microdata capturing as per specific requirements for the business. The insured customers will also receive notifications and updates throughout the claims journey. The team plans to add valuable features to the portal like video claims assessments, query assis- tance via video conference, local area alerts on weather updates for natural catastrophes, and much more. Launch of Mobile App for External Surveyor In Q1 FY’24, the Non-Motor Claims team successfully deployed the ‘Bajaj Allianz Surveyor App’ for Non-Motor claims external surveyors. The Surveyor App is a user-friendly application designed to facilitate the surveying process. It offers a range of features and functionalities to streamline claim management and improve surveyor efficiency. With its intuitive interface and comprehensive func- tionality, the Surveyor App aims to smoothen the external surveying workflow, improve overall claims settlement TAT for customers, and provide a handy tool to surveyors and internal claims han- dlers. Cyclone Biparjoy Claim Settlement Update The team worked tirelessly to settle Non-Motor claims of the insureds affected by the Biparjoy Cyclone. The team has settled more than 70% of claims, ensuring a swift reso- lution for our valued customers. The team went the extra mile to expedite the claims process, provided all necessary assistance to the customers and offered them a seamless experience. Global Accounts Team Update Allianz Global Corporate & Specialty (AGCS) Multinational Conference, Munich In Q1 FY’24, Allianz Global Corporate & Specialty conducted their worldwide multinational conference in Munich, Germany. Ms. Sathyabama Murali - Head, Global Accounts, and Mr. Khozema Filmwala, Global Accounts Busi- ness Manager, represented Bajaj Allianz General Insurance Co. Ltd. at this conference. The team engaged with attendees from multiple countries and the AGCS multinational management team and discussed various topics. Our company is one of the biggest servicing operating entities of AGCS, and India being the growth market, the AGCS Lead Operating Entities from USA and Europe regions showed keen interest in understanding the Indian market overview, regulatory aspects, and best practices followed by our organization in handling international programs. Meeting with AGCS Singapore's MD In Q1 FY’24, Ms. Heval Polat, Managing Director, Operations, Asia Pacif- ic and Regional Head of Multinational at AGCS Singapore, visited AGCS India, Mumbai. Mr. Gurdeep Singh Batra, EVP & Head – Property & Global Accounts, Ms. Sathyabama Murali, Head - Global Accounts, and Mr. Khozema Filmwala, Global Accounts Business Manager, were pres- ent and received her at the AGCS Mumbai office. The discussion revolved around the current market scenario, future business pros- pects, and challenges faced in handling AGCS international programs. The team also met with Mr. C.B. Murali, CEO of AGCS India, and Mr. Sanjay Unny, Head of Indian Operations. 7 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Underwriting Team Update Property Underwriting | Launch of NATCAT Tool In Q1 FY’24, the Property Underwriting team integrated a unique NAT CAT tool into their underwriting process. The tool has been integrated with various quotation modules to assess natural hazards. It operates at the Latitude-Longitude level based on risk location address, providing a hassle-free Risk Hazard Index to users hence making the entire process hassle-free. The tool is live at the PAN India level. Risk Engineering Underwriting PRIME App Demonstration for Alembic Pharmaceuticals In May'23, the Risk Engineering Services team demonstrated the features of the PRIME App to the representatives of Alembic Pharmaceuticals Ltd, India's leading multinational pharmaceutical company, in coordination with the Corporate Business Group team in Mumbai. Mr. Ganesh Vanam, Head-Risk Engineering Services, conducted the session and explained the features of the PRIME App, which would enable the Depot Managers to con- duct a self-survey of their storage facility and get a formal risk report. The team also visited Alembic Pharmaceutical's office in Andheri and presented risk features and GAP analysis to their Distribution Head and senior man- agement. Workshop for Western Region Brokers on Pharmaceuticals and Chemical Plant The Risk Engineering and Property Underwriting Team collaborated with the Corporate Business Group team to organize a workshop for the Western region brokers in Mumbai. The seminar titled –‘Pharmaceuticals and Chemical Plant – Risk Management & Insurance Coverage Perspective’ was conducted and anchored by; Mr. Vinod Patel, Technical Head Commercial Underwriting (West I - Corporate); Mr. Ganesh Vanam, Head - Risk Engineering Services, under the guidance of Mr. Gurdeep Singh Batra - Head Property (E&S), Risk Eng. Services and Global Business and Mr. Deepak Makwana, Vice President - Corporate Mar- keting- Brokers. During these sessions, they discussed the Company’s market presence in these sectors, best practices, and risk mitigation techniques. Over 260+ brokers from the Western region attended the session. Webinar Session on Battery Manufacturing As a part of the 'Suraksha' webinar series, Mr. Gurdeep Singh Batra - National Head –Retail Non-Motor Underwriting & Coinsurance, and Mr. Ganesh Vanam, Head – Risk Engineering Services, conducted an interactive webinar session on Battery Manufacturing for the Company's Commercial Underwriting team. Risk Engineers and over 100 underwriters actively participated in the webi- nar, during which they further improved their understanding of the technolo- gy involved in battery manufacturing. They also learned about the typical hazards and risks involved, which will be helpful for them while underwriting the risks. Product Development Team Update New Products Filed In Q1 FY’24, the Product Development team filed two innovative insurance products with the IRDAI. The product – Flexi Commercial Property Guard covers the loss or damage caused to the building, structures, plant, machinery, stock and other assets relating to the insured’s business. The policy can be opted for Short, Annual, and long term up to 5 years. The other product, Flexi Home Shield, covers the loss or damage to the home building and its contents and can be opted for short, annual and long-term for up to 30 years. Both products have been approved by the regulator in the first fiscal quarter of the year. 8 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Sales Training Team Update Training Program for Partners LEAD Program for PNBFHL The sales training team organised the LEAD (Learn To Excel & Develop) Program for the PNBFHL team in Hyderabad, facilitat- ed by Mr. Dennis Mirajkar, Vertical Head, Sales Training, and Ms. K. Padmaja, Regional Training Manager, Bangalore. This pro- gram created product awareness among the attendees and highlighted various products’ unique product selling points, positioning, and understanding of competitors’ offerings. Product Training for LICHFL Training for NBFC Partner - Indian Postal Payment Bank The team conducted a training session for the LICHFL partners across the North region and trained more than 70 participants. The session facilitated by Mr. Jaideep Saha, Regional Training Manager-North Region, focused on imparting product knowledge to the attendees. In Q1 FY’24, the team conducted a training session for the Indian Postal Payment Bank at Amreli, Gujarat. Vaishali Dave, Regional Trainer, Ahmedabad, facilitated this train- ing session and saw a participation of more than 150 attendees. Skill Development Program for Employees Skill Development and Product Training for One Two One & Web Sales The team organised a skill-based and product-based train- ing session for the One Two One employees in the North region. Mr. Jaideep Saha, Regional Training Manager, North Region, facilitated the session and educated more than 70 employees. Mr. Jaideep Saha, Regional Training Manager, North Region, also facilitated a session for the Web Sales team and garnered 400+ participants from the partner companies like Policy Bazaar, Insta Bima, Ateliers, Petofy & Insure Joy. Training for HDFC Vertical Product Training for Retail Team The team organised a product training session for the HDFC vertical, which saw participation from the Branch Banking, Vehicle Loan, Misc. Retail Assets and Tele- sales sub-channels. The session trained more than 200+ participants and aimed at enhancing their prod- uct knowledge skills. The team organised a training session for the Retail team for Prime Relationships /RSME Partners in the North region. With an attendance of more than 270 participants, the session aimed at enhancing the employees' product knowledge. 9 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Motor Claims Team Update Motor Claims Annual Review & Planning Meeting In Q1 FY’24, the Motor Claims team (OD) organized a three-day zonal manager meeting in Pune and discussed ideas for analyz- ing department performance, hurdles faced during customer interaction, and ways to improve service quality, performance, and engagement through innovations. The workshop brought together all the zonal heads and head office leadership team, and the meet was also attended by the different channel heads who expressed their views about the motor claim function. Interaction with Emerging Channel GEO Business Office Visits and Meetings Intermediaries in Maharashtra The Motor Claims team conducted an interactive session with the emerging channel intermediaries in Pune, during which the team briefed about the complete claims process to the emerging channel intermediaries from across the Maharashtra state. The Motor Claims team visited several GEO Business Offic- es in the east zone like Asansol, Durgapur, Burdwan, Malda, Behrampore, Coochbehar, Tinsukia, and interacted with various dealers, IMDs, and agents. During these meet- ings, the team explained the nuances and process of motor claims to dealers and newly onboarded agents who were unfamiliar with the claim process. ESG Team Update World Environment Day Celebratory Activities In June’23, the ESG team commemorated World Environment Day by organising several activities and awareness initiatives. Over 3,000 em- ployees took the ESG pledge digitally to show their commitment towards a sustainable tomorrow. The team also conducted a particular donation drive to collect recyclable belongings to promote the philoso- phy of Reduce, Reuse and Recycle. The employees at Pune HO donated 434 KG of books and other belongings to the SWaCH Co-Operative. The ESG team also launched a series of podcasts – Sustainably Yours, addressing the importance of the environment and how we can do our bit to preserve and protect it. BAGIC Receives Independent GHG Assurance In Q1 FY’24, Bajaj Allianz General Insurance obtained Independent Greenhouse Gas Assurance (GHG) from DNV India Assurance Services. This assurance is a vital component in our strategy to reduce our impact on climate. DNV is an inde- pendent assurance and risk management provider, operating in more than 100 countries. 10 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Retail Sales Distribution Team Update Milaap and Veteran Agents Meet In Q1 FY’24, the Retail Sales team organized Milaap sessions to recognize and celebrate the long-term association with our veteran Advisors. The team connected with over 4,000 Advisors at 30 major locations. These sessions saw an enriching exchange of ideas, discussions on business performance, our new products, services and digital capabilities. The team also presented top senior Advisors with a specially curated certificate expressing gratitude to them for their long-term association and valuable contribution. The National Heads of Retail Channels and Mr. Aditya Sharma, Chief Distribution Officer, Retail Sales, personally conducted these Milaap sessions. The team also relaunched the ‘Jai Ho’ campaign during these sessions, which added to the excitement of the participants. The Learning Hour The team initiated the ‘Learning Hour’ - a specially curated month-long program by all the functional heads, including motor, claims, underwriting, products & IT, to update zonal and cluster heads on all aspects of the business, including products, processes and recent developments. The program aimed at knowledge building of employees at the zonal and cluster levels. These sessions were conducted in phygital form, and the participants attended the ‘Learning Hour,’ from local offices. The team organized over 15 learning hour sessions in which about 195 cluster and zonal heads were trained across 56 locations. Web Sales Team Update Issue 1 - 2023-2024 CEO Meet | BAGIC and PolicyBazaar The Web Sales team organized a meeting between Mr. Tapan Singhel, MD & CEO, and Mr. Sarabvir Singh, CEO, PolicyBazaar.com. During this top-level meeting, both CEOs shared their views on various trends shaping the Indian insurance sector and potential growth areas for the industry. Innovative products like Pet, Home and Cyber insurance were at the forefront of this discussion. Both teams also chalked out a blueprint of major focus areas for FY'24. Leadership Meet with BOXX Insurance The team arranged a leadership-level meet and greet to host delegates from BOXX Insurance, a leading international Insurtech company spe- cializing in cyber protection. BOXX Insurance is now spreading its wings in the Indian insurance space and is making a foothold in the Indian market. The key point of discussion in the meeting was how services offered by BOXX Insurance could be collaborated with BAGIC's Cyber Insurance policy to deliver a more holistic experience to the customers. Mr. T A Ramalingam, Chief Technical Officer, Ms. Alpana Singh, Head - Bancassurance - PSUs, RRBs & Co- Banks, and Mr Aashish Sethi, Head - Bancassurance - Private Banks & NBFCs attended the meeting from Bajaj Allianz General Insurance. 11

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Retail Health Underwriting Team Update Launch of Nidaan Swasthya Bima Policy In Q1 FY’24, the Retail Health Underwriting and Product Development team launched Nidaan Swasthya Bima Policy, an exclusive health insurance policy for people with disabilities, those afflicted with HIV/AIDS, and mental illness. The policy offers in-patient hospitaliza- tion, AYUSH treatment, pre and post-hospitalization, modern treat- ment, and emergency road ambulance. The product is available on an indemnity and benefit basis for persons with HIV-AIDS. Some of the disabilities that are covered under this product are as below: Blindness, Leprosy Cured Parkinson’s disease persons, Autism spectrum disorder Thalassemia, Multiple Sclerosis Chronic Neurological conditions Launch of Antodaya Shramik Suraksha Yojana In Q1 FY’24, the team launched a unique product, Antodaya Shramik Suraksha Yojana, for Shramik Customers of Indian post-payment banks who are registered on the eShram portal. It is a scheme implemented through the Indian postal department, the Indian post payment banks, and the Minis- try of Labour and Employment. This visionary product aims to provide comprehensive coverage, protection, and social security benefits to agricultural laborers. This accident insurance policy will give financial assistance to laborers and their families in case of an accident. Corporate Business Group Team Update Seminar on Cyber Risk Management for Brokers In Q1 FY’24, the Corporate Business Group team organised a seminar for the insurance brokers in Delhi NCR, which saw nearly 65 participants from more than 20 broking entities. The main speakers included Ms. Gisha George, Head Liability – Product & UW; Ms. Sutopa Lahiri, Cyber Risk Analyst, and Ms. Unnati Bajpai, Regional Practice Leader, AGCS. This semi- nar focused on the liability products offered by Bajaj Allianz General Insurance Co. Ltd., a discussion on product features, and various trends and risks arising in cyberspace. It also explored ways our company can collaborate with clients for effective Cyber Risk Management. Health Vertical Team Update Zonal Annual Meet In Q1 FY’24, the Health Vertical team conducted a grand zonal annual meet in Ludhiana, Punjab. Around 200 top advisors from various locations attended the meeting and discussed strategies to plan for the fiscal year 2023-24. 12 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Operations & Customer Experience Team Update Mega Customer Day Branch Visits & IMD Interactions The Customer Experience team, on June 9, 2023, conduct- Mr. KV Dipu, Sr. President & Head – Operations & Customer ed a mega customer day event across our GEO Business Service, visited over 14 GEO Business locations nationwide locations in India. Over 400 customers visited our branch in Q1 FY’24. During the visit, he hosted town hall sessions offices and got their queries resolved on the spot. Several and discussed the company’s growth and vision for the customers also renewed their policies and purchased new branches. He also met and interacted with major prime covers as well. IMDs during his tour and discussed business performance with them. Commercial Underwriting - Speciality Lines Team Update New & Revised - Asset Suraksha Flexi Guard The Speciality Lines Underwriting team has received the IRDAI approval for our new and revised insurance product – Asset Suraksha Flexi Guard. The policy can be bought by any individual/organisation/entity on a group or individual basis. It covers New/Refur- bished/used Portable Items and other items, including Accessories (if any) owned by the Insured/Immediate Family Member, excluding items such as: Collections of stamps, rare books, ATM cards, credit cards, charge cards, bonds, Cosmetics medals, moulds, designs or any bills of exchange, treasury or promissory notes, other collectables and deeds. money, securities, or any other negotiable instrument and cash and currency notes. Insured Event(S) Options Under: Part 1 Part 2 Part 3 Section 1 - Accidental Damage Cover All Risk Insured Event(S) Cover For Curios, Section 2 - Burglary & Robbery Cover All Risk Cover Works Of Arts and Painting Section 3 - Breakdown Cover Travel Business Team Update Enhanced Medical Coverage for Travel Policy The Travel Business team has worked on revising the retail overseas travel insurance policy, which now provides coverage up to USD 3000 for emergency medical treatment related to life-threatening conditions arising from any pre-existing medical condition. This change applies to our retail plans, including Travel Ace, Travel Companion, Travel Elite, and Travel Prime, ensuring the insured’s well-being and increased security during their travel. 13 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Bancassurance Team Update Canara Bank Annual Business Strategy Meet In Q1 FY’24, the Bancassurance team attended the Annual Business Strategy meeting of the Canara Bank in Bengaluru on May 14-15, 2023. The team showcased our strategy and plans to drive the relationship with the bank to the next level. Mr. Swarup Jayadev, National Head, Public Sector Banks (Bancassurance), made an impressive presentation to the Canara Bank leaders during the meeting. All the BAGIC circle heads from across the country had also attended the two-day meeting. In pic (L-R): Mr. D Vinay Narasimha, Regional Vertical Head - Ban- cassurance, Mr. K Satyanarayana Raju, MD & CEO - Canara Bank, Mr. Swarup Jayadev, National Head, PSU Banks, Mr. Pramod K R, National Sales Head-Key Relationships. PNB HFL Partnership – Onwards & Upwards Corporate Partnership Anniversary Celebration In the first fiscal quarter of the year 2023-24, the Bancas- surance team become the 3rd largest insurance partner in Celebratory events marking the 2nd year anniversary of the PNB HFL ecosystem. The North, South, and MP CG the Bank of India tie-up with Bajaj Allianz General Insur- regions emerged as the biggest contributor in achieving this ance were organized at the bank branch offices across feat with an exceptional 18% wallet share, leaving behind India. The team presented mementos to the Bank of India other significant competitors. The team also successfully leaders at the head office and branch managers and secured the GMC policies of PNB Housing Finance Ltd. with expressed gratitude for their business support for this a Premium of INR 4.18 crore in net premium and GMC partnership. Also, a special skill-building workshop and Top-ups of INR 38.54 lakhs. rewards and recognition program were conducted to cele- brate the 3rd year anniversary of the partnership between the Abhyudaya Co-Operative Bank Ltd. and Bajaj Allianz General Insurance. Product Launch at Madhya Pradesh Gramin Bank Issue 1 - 2023-2024 On June 27, 2023, the new Personal Accident + Health Prime Rider product was launched at the Madhya Pradesh Gramin Bank (MPGB) head office in Indore. Mr. Sunil Sharma, Chairman – MPGB; Mr. Kutub Diwanji, General Manager – Marketing; and all other leaders from the bank met and interacted with the BAGIC delegates, including Mr. De- bojit Roy, National Head - Regional, Rural & Co-Operative Banks; Mr. Yusuf Mirza, Zonal Sales Manager; Mr. Shripad Deulgaonkar, Lead New Alliances – Co-Operative, RRBs, Small Bank; and Mr. Saurabh Parmar, Area Head – GEO. 14

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break New Bancassurance Tie-Ups In Q1 FY’24, Bajaj Allianz General Insurance signed up new agreements and established a strategic tie-up with Telangana State Co-Operative Apex Bank and E-Gramin Services Pvt. Ltd. These newly established relationships will help us reach out the last-mile customers through the over 370 District Co-operative Central Bank branches and 827 Primary Agricultural Credit Societies, and a wide network of agent network in the state of Telangana. The E-Gramin Services Pvt Ltd is an ISO Certified Private Limited Organization with a registered office at Dispur, Guwahati, which promotes financial inclusion projects and works to create awareness to the Rural Mass providing various Banking and Non-Banking services at customers’ doorsteps in the NE Region. Jammu & Kashmir Bank Strategy Enclave Mr. Aijaz Khan, National Head - Public Sector Banks attended the strategy enclave meeting of the Jammu & Kashmir Bank and made a detailed pres- entation to Mr. Baldev Prakash, MD & CEO – J&K Bank, Mr. Syed Shafat Hus- sain Rufai, General Manager – Cross Selling, about new product offerings and strategy to achieve INR 500 crore premium in the coming months. Meet & Greet PNB Foundation Day On April 12, 2023, Ms. Alpana Singh, Sr. President & Head - Ban- cassurance - PSUs, RRBs & Co-Banks greeted Mr. Atul Kumar Goel, MD & CEO, Punjab National Bank, and other bank officials on the occasion of the bank’s 129th foundation day. SIDBI Head Office Visit Ms. Alpana Singh, Sr. President & Head - Bancassurance - PSUs, RRBs & Co-Banks, Mr. Aijaz Khan, National Head - Public Sector Banks, visited the Small Industries Development Bank of India (SIDBI) head office in Lucknow in April’23 and June’23, and met Mr. Rahul Priyadarshi, Chief General Man- ager and Head – Direct Credit Vertical and Mr. Anubha Prasad, General Man- ager & Regional Head at Patna Regional Office. CGM Business Meeting at Union Bank of India Ms. Alpana Singh, Sr. President & Head - Bancassurance - PSUs, RRBs & Co-Banks; Mr. Neeraj Sharma, National Sales Head - Key Relationship Banca & Head New Alliances LTU; Mr. Saket Mishra, Zonal Head – Bancassurance; Mr. Pradeep Gulwani, Zonal Sales Manager; Ms. Aditi Dhingra, National Business Development Manager; and Mr. Dhanraj Shetkar, Sales Manager, Bancassur- ance, met and greeted Mr. Kabir Bhattacharya, Chief General Manager – Union Bank of India and other regional heads during a business meeting at the Bajaj Allianz General Insurance head office in Pune. 15 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Meeting with Lieutenant Governor of Ladakh In Q1 FY’24, Mr. Aijaz Khan, Head Bancassurance Public Sector Banks and New Alliances and Mr. Sheshu Tikoo, Zonal Head – Bancassurance met and greeted Brig. (Dr.) B D Mishra, Lt. Governor of Ladakh. During the meeting, the leaders discussed how the company could collaborate closely with the government to increase insurance aware- ness and its uptake in the Union Territory under the ‘Secur- ing Ladakh’ program. HAT Team Update Health & Wellness Initiative | International Yoga Day The HAT Wellness team conducted 49 Yoga Sessions across India for our various corporate partners on International Yoga Day. Over 700 employ- ees participated in the sessions and encapsulated the collective aspira- tion for – One Earth, One Family, One Future. Brand Communication Team Update Pet Dog Insurance Awareness Takes Center Stage In Apr’23, the Brand Communication team partnered with PAW- CARE, a reputable pet care organization, for a pet fashion show in Nagpur, Maharashtra, to increase the awareness of pet insurance policy. Several pet enthusiast participated in the event, and more than 150+ individuals visited our stall to understand the impor- tance of securing their furry friends. PETEX India Exhibition Accessibility and Freedom - CSR Programme In Jun’23, the team participated in PETEX India, Under the Bajaj Finserv Group’s social responsibility program – Accessi- a prestigious pet care industry exhibition held bility & Freedom, Bajaj Allianz General Insurance Co. Ltd. in Kochi donat- in Hyderabad. Many renowned personalities, ed 100 advanced mobility solutions tailored to meet users' specific including Indian Film Director B.V. Nandini health and lifestyle requirements, enabling them to navigate with Reddy and Wildlife Photographer Mr. Manish enhanced ease. The event garnered the presence of close to 250 indi- Gilada, graced the event. viduals. This initiative aimed to empower differently-abled individuals, create a positive impact in society and actively contribute to the well-being of our fellow citizens, enabling them to lead a life of dignity. Click to watch the video 16 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Celebration of Talents on World Music Day Bajaj Allianz General Insurance Co. Ltd. celebrated World Music Day, conducted by the brand communication team, with a special event to showcase and celebrate the musical talents of its employees, affectionately known as BAGI- CIANs. As part of this event, employees across India sub- mitted videos showcasing their singing or musical instru- ment skills. After receiving many entries, a select few per- formed live at the event, providing them a platform to showcase their musical prowess. More than 1,000 employ- ees attended the event, together in person and virtually, making it a grand success and an unforgettable experience for everyone. Customer Engagement – Innovation at its best! Bajaj Allianz General Insurance Co. Ltd always has believed in custom- er-first and worked towards enhancing customer engagement at each touch point. In concurrence with that, the two initiatives that best highlight these attributes are: Spin the Wheel In Q1 FY’24, the brand team took the initiative to transition from designing static creatives to developing AMP (Accelerated Mobile Pages) versions to foster more interactive interactions with our valued customers. The \"Spin the Wheel\" project offers our customers across India the opportunity to avail themselves of five free val- ue-added services associated with their health insurance policies in an engaging manner. Augmented Reality and Virtual Reality At the GIFI event, dedicated stalls were established to amplify awareness and understanding of home and car insurance, integrating Augmented Reality and Virtual Reality for an immersive experience for the attendees. A simulated home environment demonstrated comprehensive home insurance coverage, where the attendees utilized tablet devices to inter- act with specific points creating various coverage scenarios. And to elucidate the benefits of car insurance, a virtual reality driving setup was made to educate the attendees. Digital Marketing Team Update Pinch and Zoom Video Concept In Q1 FY’24, the Digital Marketing team unveiled a new pinch and zoom video highlighting insurance's significance for security. The video captured the various Lines of Business and Bajaj Allianz General Insurance Co. Ltd.’s commitment to creating a secure future for India and reinforced its commit- ment towards #CaringlyYours. Click or scan the QR code to watch the video 17 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Risk Management Team Update Transition from Traditional SOC to Next-Gen SOC In the ever-evolving cybersecurity landscape, organizations face increasing challenges to protect their valuable assets from sophisticated threats. The traditional Security Operations Center (SOC) model, although effective in its time, can no longer keep pace with the rapidly changing threat landscape. Recognizing this need for adaptation, in Q1 FY’24, the Risk Management De- partment and Information Technology Team embarked on an audacious journey to transition from a traditional SOC to a cutting-edge Next Genera- tion SOC (Next Gen SOC). In a remarkable feat, the teams transitioned from a traditional SOC to a Next Gen SOC in 12 days, setting an industry record. Through collaborative planning, partnering with new providers, and meticu- lous execution, they delivered the Next Generation Security Operations Centre ahead of schedule. Human Resources Team Update L&D Update Second Semester In Q1 FY’24, the L&D team launched ‘Second Semester’, a higher education program in collaboration with the prestigious IIM Calcutta; offering Leadership and Management Program (30 employees from GB07 grade) and Executive General Man- agement Program (45 employees from GB05-06 grade). The program started in May’23 with an orientation call with Mr. Tapan Singhel, MD & CEO followed by the first campus immersion at IIMC where some of the CXOs accompanied to moti- vate the participants of both the batches as they embarked on this intense one year long learning journey. Group Finance Associates Program (GFAP) As part of the Group Finance Associates Program (GFAP), the L&D team on-boarded a new batch of qualified Charted Account- ants (CA) and facilitated their induction in May’23. The Induction Program Design included understanding of core functions in Finance- Financial Accounting & Budgeting, Taxation and over- view of our major distribution channels- Retail & Institutional Sales Business. Campus to Corporate: Management & Executive Trainee Program The Talent Acquisition and L&D team hired and organised a comprehensive week-long classroom Orientation Program in Pune for over 80 Management Trainees and onboarded 220 Executive Trainees across locations. The objective of this pro- gram was to introduce them to our values, growth trajectory, distribution channels, and product offerings. The program comprised interactive sessions with CXOs and senior leaders, who provided insights into various business verticals and their operations. Moving forward, the trainees will receive Channel Specific Orientation from their respective channels, supplemented by on-the-job learning and digital training in the coming quarters. 18 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Employee Engagement Update Diversity & Inclusion - Workshops To further strengthen a culture of Diversity and Inclusion and build a happier work- place and overall healthy ecosystem at Bajaj Allianz General Insurance, the HR team organized D&I workshops. On 6th June 2023, the employee engagement team organ- ised a ‘Leadership Dialogue’ workshop for the senior management of the Company; Mr. Tapan Singhel, MD & CEO - Bajaj Allianz General Insurance Co. Ltd, graced the workshop with his presence. During the workshop, there were insightful discussions on what D&I is all about, the role of leadership in D&I, and how to drive it successfully. Employee Fun Engagement at BAGIC Offices Father’s Day Celebrations Mother’s Day Celebrations Yoga Day Celebrations 19 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Foundation day Celebrations Rajo Festival in Bhubaneshwar Borivalli Office Inauguration Raja or Raja Parba or Mithuna Sankranti is a three-day-long festival of womanhood cele- brated in Odisha, India. Game Zone Inauguration at Vashi Office Health & Wellness Initiatives Stress Management Session at West Zone Blood donation camp in Siliguri Eye Check-up Camp 20 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Motor Business Team Update New Tie-Up Announcements | Hero Electric & Lexus Cars In Q1 FY’24, Bajaj Allianz General Insurance Co. Ltd. successfully established a new association with Hero Electric and Lexus Cars. Hero Electric is one of the fastest-growing and third-largest EV manufacturing companies in India, with an annual sale of more than 1 lakh units and a 14% market share in the two-wheeler EV space. Also, effective Jul’23, Bajaj Allianz General Insurance is one of the official partners in Lexus Protect. This alliance will ensure unparal- leled protection, exceptional service and exclusive benefits to meet the needs of Lexus customers. GEO Business Team Update Driving Personal Accident Policies in Satara Region In Q1 FY’24, the GEO Distribution team in Satara, Maharashtra has put up immense efforts to onboard the India Post Pay- ments Bank to drive Personal Accident Policies. Mr. Santosh Kumar, Branch Manager – IPPB (Satara) has taken up a chal- lenge to achieve INR 1 crore worth of premium by issuing Personal Accident policies. The GEO Distribution team has pro- vided training to over 500 active end users about the insurance product and how it can help them in times of need. The team also held meetings with Gram Panchayats, Municipal Corporations, and other government offices in the region, in addition to awareness activities such as leaflet distribution, announcements, and media coverage. These efforts of the team have resulted in the increase of daily numbers and capturing market share in Satara. New Regional Bank Tie-Ups In Q1 FY’24, Bajaj Allianz General Insurance signed up new agreements and established a strategic tie-up with Andhra Pragathi Grameena Bank, Lokmanya Multipurpose Co-Oper- ative Society Ltd. and Manipur Rural Bank. These newly established relationships will help the GEO Distribution team reach out the last-mile customers through the wide network of Bank branches across the country. Product Training & Felicitation Program | IPPB Malegaon Division The GEO Distribution June’23 conducted a special product training program at the IPPB Malegaon Division office. Earli- er, the division had delivered exceptional performance during the ‘Maharashtra Ke Mahayodha’ campaign, and thus the training session was organized to encourage them to drive BAGIC’s business in the current fiscal year. During the program, the top performers of the campaign were also felicitated. 21 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Corporate Communication Team Update Impressive Media Outreach The Corporate Communications team continues to maintain strong visibility in the media, with coverage in all major publi- cations. In Q1 FY'24, the team reached out close to 100 million readers through its extensive PR activities. Here are a few significant coverages :- CLICK TO READ MORE CLICK TO READ MORE CLICK TO READ MORE CLICK TO READ MORE Launch of Hear & Now Your daily dose of In Q1, the team released the first-of-its-kind podcast insurance news you can use! series, 'Hear & Now,' a unique series that keeps the Presenting listeners updated about the latest insurance industry Subscribe now and tune news and stories. This amazing series gives listeners a Hear & Now in for essential quick round-up of the industry in a crisp and simple manner in a matter of a few minutes. The latest news on the insurance industry, delivered fresh to you! industry news updates every evening Scan the QR Code to Listen Are you someone with a flair for storytelling and a love for podcasting? Here is your chance to become a guest host at 'Hear & Now.' Click the below button and nominate yourself. Nominate Now 22 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Talent Among Us Mr. Omkar Kamatekar Mr. Omkar Kamatekar grew up in the picturesque Service Engineer, Motor OD Claims coastal town of Alibag (Maharashtra), surrounded by lush hills and rich biodiversity. Fascinated by the unique flora and fauna, he developed a passion for snakes and decided to become a snake rescuer. Under the guidance of Dr. Prasad Dabholkar, an environmen- talist, Omkar and his team embarked on a mission to change the community's perception of snakes and pro- mote their conservation. Through public awareness campaigns and educational initiatives, they have suc- cessfully rescued and protected numerous snake spe- cies, including the venomous ones, while educating the public about their vital role in the ecosystem. Their efforts have transformed the outlook towards snakes in Alibag, aiming for a harmonious coexistence between humans and wildlife. CARE Hero of BAGIC Heroic Office Worker Saves Colleague's Life during Heart Attack Mr. Pramod Khati Sr. Service Engineer, Motor OD Claims In a remarkable display of courage and quick thinking, Mr. Pramod Khati, became a real-life hero on May 18, 2023. One of his colleague from the Motor Underwriting team, approached him in severe distress, complaining of excruciating chest pain that radiated to his left side. Recognizing the symptoms of a heart attack due to his personal experiences and deep study of the subject, Mr. Khati sprang into action. Though he couldn't directly confirm the condition, he swiftly rushed him to MGS Multispecialty Hospital. At the hospital, doctors conducted immediate tests, confirming that the employee had indeed suffered a heart attack. Due to the unavailability of a cardiologist, they transferred him to Maharaja Agarsen Hos- pital. Mr. Pramod stayed with the employee throughout the critical operation, and ensured all the neces- sary procedure gets attended to in the absence of family members. After the successful operation, the employee’s family expressed heartfelt gratitude to Pramod for his heroic actions. The selfless and deci- sive intervention by Mr. Pramod not only saved a life but also serves as an inspiring reminder that anyone can be a hero in a time of crisis. We, the BAGIC Family, honour the spirit of Mr. Pramod Khati and express our sincere gratitude for truly becoming the CARE Hero of BAGIC. 23 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Employee Corner Abhijeet Kudre What inspires you to be a part of the HAT Team? As a team, we always think of ways to reach people in times of distress in the fastest way Vertical Head possible through our technological innovation and personal touch. This gives me a sense Health Claims of social responsibility which is deeply satisfying. What is your most memorable moment as a part of this team? During Covid -19, we served many people as a team by arranging hospital beds, oxygen support, medication and moral support. The team stood together and helped others while risking their safety. What is your success mantra? Having an intent to succeed and being honest in your work certainly helps to achieve goals. Also, a never-give-up attitude is necessary to fight all odds and succeed. What inspires you to be a part of the HAT Team? Dr. Sanyogita Patil Coming from a medical background, my principles were always centred around ‘Patient first.’ This Manager Retail strongly resonates with HAT’s philosophy of ‘Customer First.’ HAT is not only a place of opportuni- Underwriting – Health ties but also gives the freedom to ideate and innovate. What is your most memorable moment as a part of this team? The most memorable moment has to be the call from HR for acceptance as I had been trying too long and too hard to become a part of HAT and BAGIC. What is your success mantra? Be disciplined in every aspect of life, personal or professional. Being organized and disciplined has helped me achieve both small and big milestones. My Story Describe your journey with BAGIC? It's been two years since I joined BAGIC as an HR support. I have enjoyed every day at work here; Suraj Shelar it is fun to interact with new employees and managers, I get to learn a lot from each of them. What is it that you like about BAGIC or your team? HR Support At BAGIC, teams work efficiently; individual team members contribute their skills and experience to achieve the team's goals. And leaders always guide and encourage us. What is your happiest moment? The happiest moment was receiving the MD & CEO Certificate of Appreciation for my work and dedication. What do you do on a day off? I usually spend the day with my friends and family. Your message to your fellow colleagues Since the day I joined this company, the continued support I received is the one thing I can always count on. No matter what, you will find support and help at BAGIC. 254 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Lighter Note Wanderlust Click on play button to watch the travel experiences of Mr. Mainak Banerjee scan the QR code to watch it on your mobile. Mr. Mainak Banerjee My Life Head - Web Sales How do you balance the work-life equation? At home, we should share responsibilities with family members; at work, we set Mr. Avez Sayed priorities and effectively communicate expectations. Don’t mind asking for help Chief Risk Officer and guidance wherever required. Collaborate, co-create synergy, and leverage competency. What's your shot of adrenaline boost? Working on challenging assignments and projects gives me a kick. I enjoy multi-tasking and assuming challenging responsibilities. What is your crisis management theory? Face it. Be quick with your facts and responses; be slow with blaming others. Crises can be the catalysts for change and innovation, leading to the emer- gence of a more resilient version of oneself. What's your spiritual mantra? Have gratitude for everything. Come what may, there will always be a new tomorrow Icons who inspire you to achieve work-life balance? My wife, mother, and grandmother are women who have managed great families and still cherished their individuality. They are my icons for achieving work-life balance without any compromise with responsibilities and commitment. What makes you so successful? My people and our ability to adapt and learn. We have a ‘Do-the-Difficult’ mindset. One thing you always avoid? Negativity. I believe in people and the possibilities people can create. What are successes a. nd failures to you? Both are two sides of the road I am travelling on. For me, the journey and the people on the journey are more important. What the lowest moment of your life taught you? It will fade off - Period That one message to the younger generation? Embrace the power of knowledge and seek new perspectives by celebrating the differences that make us unique. Know that setbacks and failures are not indica- tors of your worth but stepping stones towards growth and learning. 255 Issue 1 - 2023-2024

Index MD & CEO Foreword Financial Update Compliance Corner Spotlight Hall Of Fame News @ BAGIC Employee Corner Lighter Note Tea Break Tea Break Hi BAGICians, we are here with an exciting challenge that will test how much you know about Wimbledon Championship. Participate in this Tea Break quiz and see how well you know about one of the grandest and most enthralling sporting spectacles. 1 6 In which year the inaugural Wimbledon championship Name the youngest male Wimbledon Champion. was held? 2 7 Who won the most Wimbledon Women's singles titles? Which player holds the record for winning the most Wimbledon men's singles titles? 3 Who was the first Indian pair to win a Wimbledon title? 8 4 Who was the first player to win a \"Golden Slam\" by winning all four Which player won the longest-ever Wimbledon match held Grand Slam titles and the Olympic gold medal in the same year? in 2010? 9 5 Name the first Indian woman to win a match at Wimbledon? Who won the Wimbledon Women's singles title in 2022? 10 Name the first Asian player who won the Wimbledon Junior singles title. Top - 3 correct responses START QUIZ to win Exciting Vouchers Click the Button to take the Quiz Previous Edition Winners Tarun Arora Shaik Shabukhari Sagar Mohan Ghumare Executive Team Member Senior Executive Finance BI & Analytics, Virtual Office Finance 256 Issue 1 - 2023-2024



From the Editorial Team We thank everyone who has contributed to this issue of Employee Newsletter ‘US’. If you have a story or a special talent that you would like to feature in the‘US’, you can write to : Sourabh Pawar | Sumedha Pandey | Nikhil Bharadwaj Compiled & Edited by: Corporate Communications | Designed by: Aparna Vibhute Editorial Policy: The US team reserves the right to omit or hold over articles. As the publication is quarterly, deadlines are not flexible.