Welcome Pack - Final 25 Feb 2021 NGOZI

Leadership Development Program Welcome Pack March 2021

Welcome Leaders! No of Participants Cote Nigeria d’Ivoire 13 6 Uganda 14 Kenya 14 Ghana 14 Cameroun 11 Zambia 8 www.outsideinhrng.com [email protected]

Table of Content Welcome Notes About OutsideIn HR About the Program Program Structure Program Road Map About the Facilitators Meet the Project Team The Support Team Technical Support Contact www.outsideinhrng.com [email protected]

Welcome Note – Prudential Hi everybody! Welcome to this programme. I’m excited to join you on this To lead we must be agile, constantly learning journey. We are an learning and adapting to our fast- ambitious team who are always changing world and markets. curious to learn more and improve. I am looking forward to getting to know all of you as we embark on this I urge each of you to have the exciting programme together. courage to fully embrace this opportunity and challenge I’d like to thank our colleagues from yourselves to become even OutsideIn HR for creating this better Leaders in the future. immersive and collaborative programme and to the internal HR I want this programme to team from our businesses who have challenge all of us to think supported them in making this differently, to give us space to happen for us. be Leaders who bring to life our purpose and values for all our Please participate fully - and enjoy! colleagues every day. Matt Lilley David Mwangi CEO Africa Head of HR, Africa www.outsideinhrng.com [email protected]

Welcome Note – OutsideIn HR Dear Leader, It is my pleasure to welcome you to this leadership development We are privileged to have the program. It promises to be a opportunity to design and facilitate wholesome experience for you. such a program as this for the leadership of Prudential Africa. The modules have been specifically curated to support your leadership OutsideIn HR has a vision to journey and facilitate your positive revolutionize HR in Nigeria and impact growth. Africa. We are hyper-focused on developing people, using innovative We are hopeful that at the end of methods that reflect the future of the program, the experience and the work and learning. This means that learnings will stay with you through you can count on the program being your career, and even be useful in fresh and engaging! your personal lives. You are welcome to this 5-month long Once again, welcome! Today is the program, and I would like to request first day of the rest of your life. that you pledge your commitment to the program and gift your leadership Malini S Kumar journey this experience! Principal Consultant Carpe Diem! Ngozi Adebiyi Lead Consultant www.outsideinhrng.com [email protected]

About OutsideIn HR EST. 2012 Our Identity: OutsideIn HR is an innovative organization focused on developing people with a vision to revolutionize HR in Nigeria and impact Africa Our Mission: Achieving transformation from the outside in www.outsideinhrng.com [email protected]

About the Program The Leadership Development Program is designed for senior leaders in the Prudential Africa market. It is a 5-month journey that involves 9 modules. The LDP Program structure is as below:– • 24 hours (Synchronous Hours - working with Faculty) • 12 hours (Asynchronous Hours - including Positive Intelligence (PQ) Reps, Learning Pod Meetings and Self Reflections) • Access to PQ App for 6 months • Access to Accelium platform for 6 months • Access to Faculty for continued learning support The Faculty are all Professional Certified Coaches from International Coaching Federation (ICF) The program is curated to maximize diverse interaction; focus on self awareness, leadership and team behaviour, intrapreneurship skills and change management. The modules focuses on skills and knowledge development, self awareness, and the abilities needed to lead effectively. The program is also targeted towards cultivating a mindset of intrapreneurship in the company. Sessions would be delivered primarily via virtual mediums. www.outsideinhrng.com [email protected]

About the Program 85 Participants 8 Countries 4 Batches* 49 : 36 73 : 8 : 4 Male : Female English : French : Bilingual *85 Participants would be split into 4 batches of diverse colleagues to ensure intersectionality. French / Bilingual participants will have 4 of the 9 program modules facilitated in French in a 5th batch. If you are unable to attend a session - There may be situations when schedules clash and a participant is unable to attend a session. It is important, in such a situation, for the participant to reach out to the support team well ahead of time so that arrangements can be made for the participant to join another group, on an alternate day, for that session. We expect that situations like these do not come up often though, as this program requires commitment from all participants. www.outsideinhrng.com [email protected]

Program Structure 4 Batches 16 Learning Pods Diverse participants across countries, Each Batch will be grouped into 4 Learning language, gender and departments Pods. Each Learning Pod will have a maximum of 5 to 6 members French batch of 12 (Bilingual and French) participants for 10 hours* of the total of 23.5 The role of the Learning Pod is to support the hours of synchronous sessions members in maximizing learnings, be accountability partners and support in positive intelligence discussions The Learning Pods are expected to meet on alternate weeks (the week with no session) for 60 mins * Additional French batch 1. Coaching for Performance – 2.5hrs 2. Taking Risks – 2.5hrs 3. Developing Business Case – 2.5hrs 4. Goal Setting – 2.5hrs Session Cote d’Ivoire Cameroun Zambia Kenya Morning Ghana Nigeria 10am – 1pm Uganda Togo 9am – 12pm 11am – 2pm 8am – 11am 3pm – 6pm Afternoon 12pm – 3pm 1pm – 4pm 2pm – 5pm All Participants will receive a calendar invite from [email protected] www.outsideinhrng.com [email protected]

Program Outline S/N Modules Dates No. of Duration Pre-work Batches 3rd Mar 2021 1 Launch 1 2 hours None 10th Mar 2021 2 Set up - - Set up – Zoom, Positive 17th Mar 2021 Intelligence, Accelium** 24th Mar 2021 3 Positive Intelligence 31st Mar 2021 4 2.5 hours 10 Mins - Survey 7th April 2021 4 Intrapreneurship- 14th April 2021 4 2.5 hours None Problem Solving 21st April 2021 28th April 2021 5 Coaching for Performance 5th May 2021 5* 2.5 hours None 12th May 2021 6 Leadership and Teamwork – 19th May 2021 4 3 hours 20 Mins – Watch videos Climb Mt Everest 26th May 2021 2nd June 2021 Intrapreneurship – 9th June 2021 4 2.5 hours None 7 Flexible Thinking 16th June 2021 23rd June 2021 8 Change Management – 30th June 2021 4 3 hours 20 Mins - Read a paper Power and Influence 7th July 2021 14th July 2021 9 Develop a Business Case 5* 2.5 hours None 10 Intrapreneurship – 5* 2.5 hours None Taking Risks 11 Goal Setting 5* 2.5 hours 20 Mins - Read a Paper 12 Closing TBD*** 1 TBD*** None *French batch will be held on 21st April, 9th June, 23rd June and 7th July – Afternoon Session **Calendar invites will be sent for all session with log-in information in advance *** TBD - to be decided www.outsideinhrng.com [email protected]

Illustration for Batch A & B S/N Modules Dates Duration Pre-work 1 Launch 3rd Mar 2021 2 hours None 2 10th Mar 2021 1 hour 3 Set up 17th Mar 2021 2.5 hours Set up – Zoom, Positive 4 31st Mar 2021 Intelligence, Accelium** 5 Positive Intelligence 14th April 2021 6 28th April 2021 10 Mins- Survey 7 Intrapreneurship – 12th May 2021 8 Problem Solving 26th May 2021 2.5 hours None 9 9th June 2021 10 Coaching for Performance 23rd June 2021 2.5 hours None 11 7th July 2021 Leadership and Teamwork – 3 hours 20 Mins – Watch videos Climb Mt Everest Intrapreneurship – 2.5 hours None Flexible Thinking 3 hours 20 Mins - Read a paper Change Management – Power and Influence 2.5 hours None Develop a Business Case 2.5 hours None Intrapreneurship – 2.5 hours 20 Mins - Read a Paper Taking Risks Goal Setting 12 Closing TBD TBD None In between the sychronous sessions, the week when you are not meeting with your Faculty the learning pod will meet – a time chosen by the pod itself www.outsideinhrng.com [email protected]

Illustration for Batch C & D S/N Modules Dates Duration Pre-work 1 Launch 3rd Mar 2021 2 hours None 2 10th Mar 2021 1 hour 3 Set up 24th Mar 2021 2.5 hours Set up – Zoom, Positive 4 7th April 2021 Intelligence, Accelium** 5 Positive Intelligence 21st April 2021 6 5th May 2021 10 Mins- Survey 7 Intrapreneurship – 19th May 2021 8 Problem Solving 2nd June 2021 2.5 hours None 9 16th June 2021 10 Coaching for Performance 30th June 2021 2.5 hours None 11 14th July 2021 Leadership and Teamwork – 3 hours 20 Mins – Watch videos Climb Mt Everest Intrapreneurship – 2.5 hours None Flexible Thinking 3 hours 20 Mins - Read a paper Change Management – Power and Influence 2.5 hours None Develop a Business Case 2.5 hours None Intrapreneurship – 2.5 hours 20 mins - Read a Paper Taking Risks Goal Setting 12 Closing TBD TBD None In between the sychronous sessions, the week when you are not meeting with your Faculty the learning pod will meet – a time chosen by the pod itself www.outsideinhrng.com [email protected]

Program Road Map Click here to view the Prudential Leadership Development Program Road Map

The Facilitators A faculty of experienced professionals to deliver the highest value

Ngozi Adebiyi Brief Business Experience/ Background • Founder & Lead Consultant, OutsideIn HR - an innovative organisation focused on developing people with a vision to revolutionise HR in Nigeria & impact Africa! • 22+ years of • She has 22+ years experience in HR & Consulting. Listed by experience in Forbes Woman Africa as a new wealth creator in 2019 Consulting, Human (female entrepreneurs who have created significant impact Resources Leadership in their respective sectors by pioneering their organization & Executive Coaching. in generating new untapped streams of income). • Accelium Certified Value Proposition: Gamification Facilitator & Master • Partnering with global technocrats to pioneer & impart Trainer new ways of learning & development across Africa. • Global Professional in • ....achieving transformation from the outside-in for Human Resources employees in businesses across Africa (GPHR) Executive Coaching Approach: • MBA, Mercer University, Atlanta, • A PCC credentialed Coach of the International Coaching USA Foundation (ICF), she’s the author of Grow! a collection of nuggets to inspire & challenge leaders. • B.Sc. Estate Management (second • Leadership/Performance/Careers are my coaching niche class upper) and I’m a firm believer of “kintsukuroi” -the very core of our University of Lagos, brokenness in form of challenges is a reminder that it sets Nigeria. us apart and makes us more valuable should we release it! • HR Person of the Year- • Certified Coach since 2015 (Institute of Professional “HR People Magazine Excellence in Coaching) Award 2020” • In her spare time she’s involved in providing better opportunities to underprivileged kids as a trustee of United for Kids Foundation. Enjoys writing and briskwalking (#2016DubaiMarathonFinisher #2016MountKilimanjaroHiker) www.outsideinhrng.com [email protected]

Malini S Kumar 25 years of experience in Brief Business experience / background Telecommunications, Business Process • Malini is the Executive Coach and Principal Consultant with Outsourcing and OutsideIn HR. Executive Coaching • Her previous industry assignment was as General Manager, Bachelors of Arts Business Transformation with Vodafone India. She was (Honours) in Business Partner to the Executive Committee for building English, Delhi University process culture and re-engineering key processes across lines (India) of business, products, functions and geographies and was also responsible for enhancing people capabilities to deliver process Executive Program in excellence. General Management – Sloan School of • Malini has designed and deployed service experience strategy Management, across all operating units of Vodafone India, covering planning Massachusetts Institute and review of performance and cost benchmarked to market. of Technology (U.S) • She has managed large teams and subject matter experts while Results Trained Coach coaching and mentoring managers & experienced contributors NeuroLeadership Institute to deliver timely and effective outcomes. (UK) Malini as a Coach – 1000+ coaching hours across 20 Certified Leadership countries and 40+ industries Circle Profile Practitioner • Malini’s purpose as a coach is to help her clients achieve their objectives and become the best versions of themselves. She partners with clients on a journey of self-discovery and insightful conversations about goals, objectives, behaviors and beliefs and helps them create powerful actions and changes leading to outcomes they desire. • She has successfully leveraged real world corporate experience to effectively help leaders grow & optimize their full potential. Her skill sets include cultural sensitivity and an ability to work with clients from diverse backgrounds. • Her clients include Senior Leadership from Akamai, Vodafone, Etisalat, Schlumberger, Capgemini, Biogen, University of Waterloo, MongoDB and also entrepreneurs across different geographies like US, Canada, Norway, France, United Kingdom, Nigeria, Saudi Arabia, Afghanistan and India. Industries include Telecom, Food and Beverages, Direct to Home, Education and Non-Profit. www.outsideinhrng.com [email protected]

Sophie Bruas Credentialed Coach-Certified Sophie Bruas is an Executive Coach-Supervisor, holding Coach Supervisor-Certified Mentor Coach-Academy of an ICF PCC credential, as well as a consultant in people Executive Coaching EA Faculty development with a particular expertise in adult learning. Formerly Country Director and manager for two decades in • French: Mother Tongue the Not-for-profit sector she has experienced leadership in many international contexts. Sophie holds a Master Degree • Portuguese & Spanish: in Human Resource Management and Development Working Knowledge Key Qualifications • MSc in Human Resources Management Experience: Over 1300 hours of coaching senior leaders and Development and teams in diverse industries and across 16 different nationalities, 455 hours of coach supervision and • Manchester University, mentoring, 30 years overall professional experience – a Faculty of Humanities, third of which is in Senior Management and a third in the Institute for coaching industry Development Policy and Management Fields of competence include: (Distinction) • Strong interpersonal skills used to interact with a wide • Practitioner Diploma in range of people in different context Executive Coaching Academy of Executive • Cultural and diversity awareness Coaching (AoEC • Research and communication skills accredited by the ICF) • A drive for results • Multicultural management and leadership skills • Diplôme Universitaire de Technologie (D.U.T) Main areas of Expertise: en Transport Logistique, University • Executive Coaching (Individual & Team) Paris XII • Coach Supervision • Training & workshop facilitation • Career Development (Career coaching, interview preparation) • Adult Learning & Training Evaluation (Transfer of Learning, Level 3 of Kirkpatrick’s model of evaluation) • Transactional Analysis www.outsideinhrng.com [email protected]

Project Team - Prudential Juliet Najjuma Stéphanie Mbialeu HR Manager – Group HR Director – Prudential Assurance Uganda Prudential Beneficial Insurance Limited Cameroun Emmanuel-Audrey G Kelbe Tessy Idike HR Business Partner – HR Business Partner – Prudential Beneficial Insurance Prudential Zenith Life Insurance, Cameroun Nigeria www.outsideinhrng.com [email protected]

Project Team - Prudential Raymond Ngoma Nwamaka Nwaeze Head HR & Admin – HR/Administrative Officer– Prudential Life Prudential Zenith Life Insurance, Assurance Zambia Nigeria Country Supported by • Cameroun • Stéphanie Mbialeu • Togo • Emmanuel-Audrey G Kelbe • Cote d’Ivoire • Juliet Najjuma • Uganda • Kenya • Tessy Idike • Nwamaka Nwaeze • Nigeria • Ghana • Raymond Ngoma • Zambia www.outsideinhrng.com [email protected]

Support Team – OutsideIn HR Neha Kedia Support Officer – OutsideIn HR Email: [email protected] WhatsApp: +91 98303 59359 Ibukun Sonaike Senior HR Analyst – OutsideIn HR Email: [email protected] WhatsApp: +234 9093841405 www.outsideinhrng.com [email protected]

Technical Support A stitch in time saves nine …

Technical Support How to Use Zoom 1. Download the Zoom App on your computer. You can download it directly here 2. Open the app and create an account 3. Click on the Zoom meeting link as it is contained in your calendar invite 4. Once link opens in the app, click on “join audio” on the bottom left hand corner of the screen and choose “computer audio” to hear audio 5. Turn video on by clicking on the video icon beside the audio icon. Please note that every participant is expected to have their video on during the sessions Please click here to watch a short video illustration on how to join a meeting on Zoom For a more comprehensive guide on how to make the most of Zoom, please watch this video www.outsideinhrng.com [email protected]

Technical Support PQ Log-In Instructions To be communicated via email Accelium Log-In Instructions How to access the problem solving/flexible thinking workout • Step 1: Click on the URL (link) to redirect to the webpage or copy and paste the URL in Google Chrome browser on your PC. • Step 2: On the homepage, click on “already have an account” when the home page shows 4 boxes to input details. The 4 boxes then change to 2 boxes into which you are to input your username and password as contained in this mail. • Step 3: If the homepage opens up to 2 detail boxes, skip step 2 and directly proceed to input your username and password in these boxes, exactly as contained in this mail. • Step 4: Click on “Log in” • Step 5: Once logged in, click on the ball labelled “Move It” or “Two-Flags” and drag it upwards to the arrow at the top of the screen to begin the workout www.outsideinhrng.com [email protected]

Contact Program Support Email ID: [email protected] Contact Person : Ibukun Sonaike; Neha Kedia Phone No: +234 9091362818 Faculty Contact LinkedIn: Ngozi Adebiyi LinkedIn: Malini S Kumar LinkedIn: Sophie Bruas Email: [email protected] Email: [email protected] Email: [email protected] Prudential Project Team Contact Name: Juliet Najjuma Name: Stéphanie Mbialeu Email: [email protected] Email: [email protected] Phone: +256 705139166 Phone: +237 680907446 Name: Emmanuel-Audrey G Kelbe Name: Raymond Ngoma Email: [email protected] Email: [email protected] Phone: +237 674109225 Phone: +260 978980341 Name: Tessy Idike Name: Nwamaka Nwaeze Email: [email protected] Email: [email protected] Phone: +234 8033583870 Phone: +234 8022212755 www.outsideinhrng.com [email protected]

Leadership Development | Executive Coaching | Gamification | Digital Learning Experience | HR Services © 25/02/2021 OutsideIn HR