TMLBSL L&D Calendar H2

TMLBSL Learning & Development Calendar for H2 FY 2021-22

“ Education is not the learning of facts, but the training of mind to Think. -Albert Einstein An investment in knowledge pays the best interest. ” -Benjamin Franklin

Perspective TML Business Services Limited (TMLBSL) was a captive Global Delivery Centre of Tata Motors from 2013 to September 2020. It continues to provide business services through various Centres of Excellence to re-engineer business processes and to achieve cost optimization for clients. TMLBSL has gained expertise over the years to innovate, digitalize, transform and simplify, complex business processes. As a world-class new generation capability centre, TMLBSL has the ability to influence, create value and offer positive customer and stakeholder experience through our services and solutions. The company acts as the centre of excellence to streamline business processes and achieve cost optimization goals through conceptualization and deployment of transformation strategies for TMLBSL clients. HR Focus Human Resource is an important corporate asset and performance of the organization depends upon the way it is put in use through human resource management, which aims at ensuring that organizations achieve success through people. The Human Resources function plays a critical role of a strategic partner which is closely integrated into the vision and strategy of the organisation. It is therefore imperative to adequately manage employee expectations, create positive work environment fostering high performance culture as well ensuring employee engagement at all levels of the organisation. In line with this endeavour, the focus areas for the Human Resources function has been to achieve the following: a) Drive performance and productivity through enhanced world class consumer experience in line with our brand proposition. b) Ensure rigour and adherence to values / systems and processes in implementation of Performance Management System – “Loop” to drive superior performance and productivity.

c) Facilitate more effective learning cycles in a geographically dispersed talent base through E-learning modules that are scalable, consistent and flexible. d) Strengthening the talent acquisition strategy to drive employee engagement & talent retention by optimally utilising employee skill- set providing cross functional exposure. e) Create a shared mind-set through strong communication and effective collaboration. Align systems and processes to recognise, reward and celebrate high performance. Capability Building Agenda Capability building is crucial for organizational development and success. The process of enhancing the skills, capabilities and knowledge of employees for doing a particular job plays a critical role for enabling employees to be more efficient and productive. It is therefore vital for an organisation to be effective and sustainable, to focus on capability building as a strategic priority, with learning objectives aligned to strategic business goals. Keeping this in view, it is critical for Human Resources and different business towers become co-owners of skill-building responsibility for the different functional teams, and integrate learning results into performance management. This will aid in the proper alignment of organisation’s learning objectives with its strategic mission.

This orientation will also ensure broad buy-in for learning success, at both the organizational and individual level. It is also crucial to establish and focus on the rigorous performance-management systems with robust metrics and measure progress against clear targets, to assess skills gaps and take necessary steps to address it with the capability building programmes. This measure is critical/essential for ensuring learning programmes lead to real business impact. TMLBSL’s Capability Building Plan is focused on four ‘anchor areas’ –  Building Customer Centric Approach  Strengthening Core delivery towers with differentiated and niche skills for transformation to a knowledge based entity  Building Digital Skill Sets  Preparing high-potential managers for leadership 4 Pillar Learning Strategy

The Programmes and Workshops have been identified under each of the anchor areas explicitly addressing the needs of identified talent groups across towers and responsibility levels. Besides function-specific programmes, the Learning & Development initiatives also encompasses broad-based programmes for developing general management and leadership development perspective of employees. The programmes and workshops will be collaboratively anchored reflecting our culture credo by respective towers and the HR Team. The programmes will be conducted in partnership with external resources/agencies to capitalize on their ability to facilitate the learning interventions in specialized areas of the business.

Our Culture Credo More When One We are connecting aspirations by being bold in thought and action, owning every opportunity and challenge, Solving together as one team and engaging all our stakeholders with empathy. We are MORE WHEN ONE!

Head TMLBSL’s Message They say, ‘Never stop learning, as life never stops teaching’! Isn’t it true? The past 1.5 years of lockdown have taught us new life lessons. We have embraced the techniques of `work from home’ and `virtual learning’. We mastered those techniques to ensure we remain steadfast in our plans. Encouraged by the success of this hybrid method, we have incorporated the same in this years’ learning calendar. As you go through the H2 learning calendar, you will notice that we now have a structured approach to learning. The learning plans are crafted based on the Learning Needs Identification exercise done by the L&D team and focussed leadership discussions. Thus, it meets the needs of the organization to face the changing business landscape and futuristic outlook. I am confident that the participants will develop new skills and competencies. It will create the groundwork for their up- skilling and growth. As business process professionals, we must get well-rounded knowledge in functional, technical, behavioural, and leadership areas and apply that in our work practices. I would encourage every individual to own their respective learning agenda and nominate themselves for the identified training programs. Learning is an investment each of us makes to secure our growth. Thus, let us learn and apply the skills, dislodge ourselves out of our comfort zones by doing new things and doing things in new ways. Happy learning to each of us! Arati Desai

Learning Calendar Oct’21 to March’22 Functional Courses Programme Tower Level October November December January February March Project Management All L4 , L5 & Week 2 Certification Towers selected Week 2 Problem Solving Skills (RCA) L6 Week 3 SCRUM Framework All L4, L5 & Week 2 Week 2 Towers L6 Week 3 Advance of MS Excel Week 4 Certification Program Digital L4, L5 & Week 2 Week 4 Week 4 Transfor L6 SAP Series Training - FICO, MM mation Week 2 & SD L5 & Week 3 All selected MS PowerPoint Towers L6 The Six Sigma Way Training Service L5 & L6 Week 2 Week 2 Week 2 Basics of MS Excel Certification Delivery Program All L5 & L6 Week 1 Week 1 Week 1 Towers L5 & L6 Week 3 Week 2 Week 2 All L6 Towers Week 3 Week 3 All Towers Mandatory Courses Programme Tower Level October November December January February March Tata Code of Conduct All Towers All As per Announced Timelines Program Online/ Classroom Employees As per Announced Timelines As per Announced Timelines POSH Training online/ All Towers All As per Announced Timelines Classroom All Towers Employees All Towers TBEM Application All Employees IT Security Assessment (I- Protect) All Employees

Behavioural / Leadership Courses Programme Tower Level October November December January February March Getting Things Done All towers L3 & Week 3 Week 4 Corporate Theatre All towers selected Week 2 L4 L3 & selected L4 Culture Wizard : Working JLR UK L4 & L5 Week 3 with India Employees Culture Wizard : Working Employees L4, L5 & Week 3 with the United Kingdom closely L6 Week 4 working with Week 2 the JLR UK Week 3 team Ownership & Accountability All towers L4 & L5 Week 2 Week 4 Leadership Behavior – People L4, L5 & Week 4 Leading Teams Effectively Managers selected Week 3 Week 2 Week 2 (Online Simulation) All tower L6 Week 2 Week 3 Week 2 Week 2 Interpersonal Effectiveness All towers Selected L4 & L5 Business Communication Selected L5 & L6 Customer Centricity - All towers L5 Simulation Based Presentation Skills All towers L4 & L5 Week 3 Week 3 Raise the Hour : Time All towers L6 Week 1 Week 2 Week 3 Week 2 Week 1 Management Series

Functional Courses

1 Basics of MS Excel Certification Program Introduction/ Brief Overview of programme Using the basic features of Microsoft Excel can help employees improve their productivity by effectively organizing, analyzing and visualizing data. In this course participants will learn how to use various techniques in preparing the sheets by applying advance formulas, macros, pivot tables and charts. Learning Objectives: At the end of the programme participants will be able to:  Move around a spreadsheet quickly by using range names and use them in formulae to make them easier to read  Using various advance features  Using filters and pivot tables to help manipulate your data to easily find and read the data  Create macros to automate the work Methodology: Blended learning approach - participants would be undergoing mandatory e-learning modules followed by a Virtual Instructor Led Program (VILT). The session ends with a test, in which the participants have to score 80% and above for the Advance of MS Excel Certification Who should attend? L5 & select L6 employees from all towers Duration: Online Learning – 10 hours & Classroom/VILT Learning – 3 hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

2 SAP Series Training – FICO, SD & MM Module Introduction/ Brief Overview of programme Error free data and a proper workflow are important in any SAP module. Users of SAP module need to understand and know-how to enter data, generate reports and how the concerned module interfaces with the other modules in SAP This series of SAP training aims at giving basic understanding of all transactions in SAP – FICO, SD & MM Module. Learning Objectives: At the end of the programme participants will be able to:  Understand an overview of SAP and advantages of SAP  List the various modules in SAP  Explain various terms related to SAP – FICO, SD & MM Module  Perform various processes in all the 3 modules  Generate reports Methodology: Virtual Instructor-Led Interactive sessions with live demo and practice Who should attend? L6 employees from Service Delivery Duration: 3 hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

3 Advance of MS Excel Certification Program Introduction/ Brief Overview of programme Using the basic features of Microsoft Excel can help employees improve their productivity by effectively organizing and analyzing data. In this course participants will learn how to use various techniques in basics of Microsoft Excel. Learning Objectives: At the end of the programme participants will be able to: Use the following functions - Formatting Data, Formulas and Functions Charts, Tables, and Images Creating, Editing, and Saving Workbooks Customizing Views, Styles, What-if Analysis Accessibility, PivotTables, Share, Review, and Collaborate, Working with Data, Custom & Conditional Formatting, Fills and Forms, Sorting and Filtering Data & using basic Formulas Methodology: Blended learning approach - participants would be undergoing mandatory e-learning modules followed by a Virtual Instructor Led Program (VILT). The session ends with a test, in which the participants have to score 80% and above for the Basics of MS Excel Certification Who should attend? L6 employees from all towers Duration: Online Learning – 10 hours & Classroom/VILT Learning – 3 hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

4 Program on Problem Solving Skills (TMLBSL) Introduction/ Brief Overview of programme This workshop will help participants to find solutions to complex or difficult issues by taking an analytical approach using scientific methods. It will further help participants diagnose the situation, keeping focus on the problem, not just its symptoms. Learning Objectives: At the end of the programme participants will be able to:  Define the problem accurately: Identify what happened, why it happened, and what can be done to prevent it from happening again  Examine the problem and consider evidence from several diverse perspectives.  Learn various problem solving methods and tools like 5-Why Analysis, Ishakawa (Fishbone) Diagram, Simplified Failure Modes and Effects Analysis (SFMEA) etc  Operate basis the Plan, Do, Check, Act (PDCA) framework Methodology: Virtual Session: Instructor Led training, highly interactive and application based learning experience Who should attend? L5, L6 employees from Service Delivery and Controls Tower at TMLBSL Duration: 2 hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

5 Project Management Course Introduction/ Brief Overview of programme Project Management workshop is designed with a comprehensive case study approach, to provide knowledge and experience of end-to-end project lifecycle i.e. initiating, planning, execution, monitoring, control and closing of projects. This workshop helps participants to learn project management processes and apply effectively in planning and implementation of projects. Learning Objectives: At the end of the programme participants will be able to:  List the phases of project lifecycle  Develop a project plan integrated with plans of cross-functional teams  Achieve successful and predictable deliveries by adopting best practices in programme and project management Methodology: Virtual Instructor-Led Interactive sessions with case studies, hands-on activities and live projects Who should attend? L4, L5 & select L6 employees from all towers Duration: 9 virtual sessions, 2.5 hours each Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

6 The Six Sigma Way Introduction/ Brief Overview of programme To enable participants to use DMAIC methodology in process improvement, imbibe the skills to predict, prevent & control the defects in the process. This will help participants achieve the Yellow Belt certificate. Learning Objectives: At the end of the programme participants will be able to:  Ability to use DMAIC methodology in process improvements.  Imbibe the skills to predict, prevent & control the defects in the process.  Understanding the elements of different types waste in the process.  Skills to achieve sustainable quality improvement through process improvement.  To be able to identify the variations & remove them in operations of the company. Methodology: Virtual Instructor-Led Interactive sessions with live demo and practice Who should attend? L6 employees from Service Delivery Duration: 2 hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

7 SCRUM Framework Training (TMLBSL) Introduction/ Brief Overview of programme This program will help participants gear up for delivering in an agile environment and also drive them towards being a SCRUM master. It takes a flexible, holistic product development strategy, where development teams work as a unit to reach a common goal. Unlike the traditional, sequential approach to product development, Scrum enables development teams to self-organize, and encourages physical co-location or close online collaboration. Learning Objectives: At the end of the programme participants will be able to:  Understand the principles of agile and basic concepts underlying SCRUM and gain a thorough understanding of agile methodologies  Apply SCRUM methodology principles to meet the organizations' business objectives and project objectives  Perform in an agile team within the organization and deliver at par with the team's expectations  Locate and begin to apply relevant information in the SCRUM model for their organization  Understand the key concepts about SCRUM structure and function, and important agile relationship  Improve software product quality  Bring agility in processes  Increase productivity Methodology: Virtual Session: Instructor Led training, highly interactive and action-based learning experience Who should attend? L3, L4 & L5 employees from Digital Transformation Team Duration: Spread across 2 sessions, 3 hours each Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

8 Session on MS PowerPoint Introduction/ Brief Overview of programme PowerPoint gets better with every update. The latest one has artificial intelligence (AI) and design features that help designers work smarter and visualize their ideas faster. Discover powerful tips and shortcuts that will help you leverage the latest features and take your PowerPoint game to the next level Learning Objectives: At the end of the programme participants will be able to:  How to create professional-looking transitions with the latest feature  Insert and edit 3D graphics in your presentation  Use the new drawing features in PowerPoint, and take advantage of numerous AI-powered enhancements.  How to add watermarks to your slides, benefit from a number of helpful add-ins, and record video of your PowerPoint presentation. Methodology: Virtual Instructor-Led Interactive sessions with hands-on activities Who should attend? L4 & select L5 employees from all towers Duration: 4 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

9 Internet of Things (IoT) Training Introduction/ Brief Overview of programme The Internet of Things (IoT) describes the network of physical objects—“things”—that are embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the internet. By means of low-cost computing, the cloud, big data, analytics, and mobile technologies, physical things can share and collect data with minimal human intervention. In this hyper connected world, digital systems can record, monitor, and adjust each interaction between connected things. The physical world meets the digital world—and they cooperate. Learning Objectives: At the end of the programme participants will be able to:  End-to-End IoT depth explanation with basic IoT architecture  3 levels of communication  Case studies  Energy & Industrial application on IoT platform Methodology: Virtual Instructor-Led Interactive sessions with case studies and hands-on activities Who should attend? L4 & L5 employees from Digital Transformation Duration: 3 sessions (3 hours each) Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

Behavioral/Leadership Courses

10 0 Culture Wizard: Working Effectively with the United Kingdom (TMLBSL) Introduction/ Brief Overview of programme Understanding and appreciating cultural differences, becomes a critical element when working with cross cultural entities. Through this program, participants will gain a deep understanding of British Culture, its impact on workplace and social interactions and develop an awareness of personal cultural values and the critical gaps with colleagues in the UK. It will further help build skills to communicate, influence, make decisions, and interact effectively with British colleagues and partners Learning Objectives: At the end of the programme participants will be able to: • Increase awareness of key UK cultural values and their impact on workplace behavior • Raise participants’ awareness of their own personal cultural values and compare them with typical UK values to identify critical gaps • Explore ways to bridge cultural gaps and develop culturally appropriate and effective strategies for success. • Help participants build team trust and maximize relationships with UK colleagues • Build a personal action plan Methodology: Virtual session: Instructor Led training, highly interactive and application based learning experience Who should attend? L4,L5,L6 employees working on JLR projects Duration: 4 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

11 Ownership and Accountability Introduction/ Brief Overview of programme This course will provide you with tangible techniques that you can use to become more accountable, as well as understanding just why we are drawn to great leaders that have these traits. It will also teach you how to harness these tools to achieve extraordinary success in your professional life and empower you to inspire and encourage ownership and accountability in others. Learning Objectives: At the end of the programme participants will be able to:  Understand the importance of taking ownership and accountability  Develop a greater understanding of the strength that comes from taking responsibility  Identify the key traits of a great leader, and adopt these in your own life  Work to a structure that helps you identify opportunities for exercising ownership and accountability  Inspire and encourage your peers and your team to take ownership over tasks  Learn the lessons of unsuccessful outcomes and develop a plan for avoiding these in the future  Identify ways that your department/function could adapt better accountability strategies  Develop a learning and growth mindset and encourage others to do the same Methodology: Virtual Instructor Led training, highly interactive and action-based learning experience, guided by an expert facilitator Who should attend? L4 & L5 from all Towers Duration: 3 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

12 Corporate Theatre (TMLBSL) Introduction/ Brief Overview of programme The “Corporate Theatre” workshop enables participants to discover the actor within themselves and could launch a continuing exploration that could enrich life and relationships personally, and professionally. Learning Objectives: At the end of the programme participants will be able to:  Experience oneself and others as constantly changing, agile, adaptable organisms who as individuals and as teams can handle unexpected challenges with new and competent responses.  Experience change as an energizer and not as a threat.  Feel empowered to communicate effectively  Foster higher sensitivity and the ability to empathise.  Relate to each other with functional hierarchy and healthy confrontation without human hierarchy and dysfunctional conflict.  Foster bonding and comfort with each other. Methodology: Instructor Led training, that will be high on energy level and activity Who should attend? L3 & L4 employees from all towers Duration: 1 Day Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

13 GTD (Getting Things Done) Fundamentals – Creating a High Performance Work Culture (TMLBSL) Introduction/ Brief Overview of programme This program aims to create a high performance work culture with internationally proven and practiced methodology of GETTING THINGS DONE ® - The Art of Achieving Stress-free Productivity. GTD enables greater performance, capacity, and innovation. It alleviates the feeling of overwhelm— instilling focus, clarity, confidence above all efficiency. Learning Objectives: At the end of the programme participants will be able to:  Manage their workflow effectively and be meaningfully engaged with what they are doing  Move away from the outdated practices of classical reminders, to-do lists, time matrix prioritization and learn how to use context based next action lists  Create their own system using various digital and paper based scheduling and organization tools, in order to achieve the most effective use of time  Organize their physical and virtual workspaces for maximum productivity  Use best practices to get their email under control  Create an effective follow up tracking system for delegated and waiting for actions  Understand why procrastination happens and learn how to overcome it  Simplify and breakdown vague projects and tough tasks into tangible next actions and clear desired outcomes  Attend to interruptions effectively and re-focus their attention on what matters  Re-gain control and perspective in high stress and overwhelming periods Methodology: Instructor Led training, highly interactive and action-based learning experience, supported through pre & post-training engagement & assessment Who should attend? L3 & L4 employees from all towers Duration: 2 days Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

14 Interpersonal Effectiveness Introduction/ Brief Overview of programme We work in an interconnected system to achieve business goals, which is connected through various interactions that constantly occur between and within functions or departments. Employees are the bearers of these interactions, and this course will help them to create enriching interactions for long term effectiveness. Learning Objectives: At the end of the programme participants will be able to:  Identify their personal behavioural style and understand its effect on themselves, their stakeholders, and business  Recognise and leverage human dynamics at work within the team  Deal with difficult conversations and people in an effective manner  Strengthen the Leadership Behaviours of ‘Motivating Self & Others’, ‘Developing Self & Others’, and ‘Driving Execution’  Adopt an appropriate style of interpersonal behaviour for a variety of interactions one has each day Methodology: Instructor-led training, interactive application-based learning supported through pre- training engagement Who should attend? L5 employees from all towers Duration: 2 virtual sessions, 2 hours each Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

15 Business Communication Introduction/ Brief Overview of programme Business Communication is an essential and crucial component of any organisational success as it holds people, departments and organisations together. This session focuses on sharpening skills which are needed to communicate effectively at workplace. Learning Objectives: At the end of the programme participants will be able to:  Understand communication cycle and expectations of business communication linked to it  Articulate and convey messages with accuracy, brevity and clarity  Listen, probe and ask questions effectively  Draft effective e-mails  Strengthen the Leadership Behaviour of “Customer Centricity” and “Driving Execution”  Demonstrate appropriate body language and voice modulation Methodology: Virtual Instructor-Led Interactive sessions with action based learning and pre and post training engagement and evaluation Who should attend? L4 , L5 & L6 employees from All towers Duration: 3 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

16 Customer Centricity Introduction/ Brief Overview of programme In order to ensure success, one needs to focus on customers and their needs. Thus, anticipating customers’ needs and addressing them is a highly valued skill. Proactively working with various stakeholders and customers, to resolve their issues and involve them in the decision-making process, is the key to success. This programme focusses on strengthening the Leadership Behaviour of ‘Customer Centricity’ Learning Objectives: At the end of the programme participants will be able to:  Understand relationship styles of customer stakeholders  Match relationship styles to build trust with key stakeholders  Recognise key levers of the trust equation  Identify the need for building long-term relationships with customers Methodology: Simulation-based: Highly interactive online simulation-based learning experience, virtually facilitated by an expert facilitator Who should attend? L5 employees from all towers Duration: 3.5 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

17 Presentation Skills – Present like a Pro Introduction/ Brief Overview of programme This workshop helps participants build presentations around the key objectives, present key concepts and ideas powerfully and with enthusiasm, effectively design and present visuals, and employ techniques to polish and master presentation delivery. Learning Objectives: At the end of the programme participants will be able to:  Create meaningful content  Influence audience  Fight stage fear  Negotiate stakeholder expectations  Build self confidence for great results Methodology: Instructor-led training, interactive application-based learning that incorporates individual evaluation and feedback. Who should attend? L4 & L5 employees from All towers Duration: 2 virtual sessions, 4 hours each Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

18 Raise the Hour -A session on Time Management Introduction/ Brief Overview of programme Time management skills are essential for anyone who wants to breed success. Most of us may be involved in multiple organizational initiatives requiring effective planning and timely completion of tasks. Everyone has the exact same 24 hours a day. It is about making the most of your time. Hence, effective time management becomes important. Learning Objectives: At the end of the programme participants will be able to:  To reflect on where their time is consumed and how to make effective use of it.  Effectively plan and prioritize  Understand the urgent-important matrix  Identify Who stole my time? Identifying Time Robbers.  Understand Action planning Methodology: Virtual Instructor led session using activities and exercises to reinforce the concepts of time management. Who should attend? L6 from all towers Duration: 2 Hours Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

19 Leadership Behavior – Leading Teams Effectively (Online Simulation) Introduction/ Brief Overview of programme Broadly stated, leadership is the process by which an individual determines direction, influences a group, and directs the group toward a specific goal or mission. This course examines how to be an effective leader. The programme is designed to help participants build leadership capabilities. It puts participants in the role of a team manager, who is required to achieve business objectives by energizing and inspiring the team while responding to their needs. To succeed, participants are expected to use a variety of leadership styles in response to tough situations that emerge within the simulation. Simulation-based learning helps individuals accelerate their learning as they get an opportunity to practice their skills in a safe learning environment. Learning Objectives: At the end of the programme participants will be able to: • Define leadership and identify leadership styles • Recognize one’s own dominant style for self and contextual leadership capability • Understand the principles of Effective Leadership • Learn how to deal with disengaged team members • Strengthen the leadership behavior of ‘Motivating Self and Others’ Methodology: Highly interactive online simulation based learning experience, virtually facilitated by an expert facilitator Who should attend? L4,L5 &L6 People Managers Duration: 3.5 hours Facilitator name (If trainer is known): External Registration: For more details, please contact TMLBSL L&D Team Return to Index

Mandatory Courses

20 Tata Code of Conduct (TCoC) Introduction/ Brief Overview of programme To protect reputation and brand equity, by adhering to the values and principles. To help employees in defining an acting framework of commitment, culture and identity by familiarizing themselves with all applicable laws, group level advisories, policies & procedures. Learning Objectives: At the end of the programme participants will be able to:  Understand core principles and ethics  Recognize and imbibe the company values  To get a know-how of how to deal with situations that may arise in the course of work  Strengthen the commitment towards employees, customers, partners & other stakeholders Methodology: Virtual Instructor-Led Interactive sessions / Classroom training Who should attend? All Employees Duration: 1 hour Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

21 Prevention of Sexual Harassment (POSH) Introduction/ Brief Overview of programme To strengthen the endeavor in the area of improved gender diversity and inclusion, along with creating a safe, fair and just workplace culture. To make employees aware and sensitize them in their responsibility towards creating a safe working environment. Learning Objectives: At the end of the programme participants will be able to:  Understand the applicable laws and subject matter of Sexual Harassment  Realize the impact of operating in a hostile work environment  Helps in knowing a mechanism and processes for redressing  Create a greater awareness in order to create a positive and healthy work environment Methodology: Virtual Instructor-Led Interactive sessions/ Classroom training Who should attend? All Employees Duration: 1 hour Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

22 Tata Business Excellence Model (TBEM) Introduction/ Brief Overview of programme TBEM is a key change driver for Tata Companies by providing them with world class processes and systems, enabling them to become globally competitive and uphold the Group’s values and ethics while conducting business. It helps in gauging the current position on the path towards achieving the highest degree of excellence. Learning Objectives: At the end of the programme participants will be able to:  Gain a deeper understanding of TBEM Application 2018  Clarify various TBEM concepts  To understand the importance of TBEM in improving operational excellence  To recognize one’s own contribution in TBEM deployment Methodology: Virtual Instructor-Led Interactive sessions / Classroom Training Who should attend? All Employees Duration: 1 hour Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

23 Information Security Assessment (i-PROTECT) Introduction/ Brief Overview of programme This programme helps employees understand & protect the confidentiality, availability and integrity of the organization’s information & assets. It educates on how to protect the computer & personal information from cyber criminals. It helps in gaining the better control on processes and focus more on customer requirements. Learning Objectives: At the end of the programme participants will be able to:  Keep their data and information secure  Stay more cautious from security threats  Help minimise costs associated with information security  Protect confidentiality, availability and integrity of data  Increase resilience to cyber attacks Methodology: Virtual Instructor-Led Interactive sessions/ Classroom training Who should attend? All Employees Duration: 1 hour Facilitator name (If trainer is known): Internal Registration: For more details, please contact TMLBSL L&D Team Return to Index

For any query or ongoing support, please feel free to reach out to Archana Nair ([email protected]) or Kavya Chaturvedi ([email protected]) from TMLBSL Learning & Development Team or your Business HR. For technical assistance, log your query via https://gdcsupport.tatamotors.com/ Return to Index