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NAME INDEX Aamodt, M.G., 11, 27, 45, 62, Anseel, F., 24, 25 Banks, G.C., 187 Bell, P.N., 551 94, 127, 134, 138, 146, 150, Ansoorian, A.E., 46, 47 Banks, M.H., 59 Bell, S.T., 20, 284, 470, 473 163, 186, 188, 194, 197, Anthony, T., 468 Bannister, B.D., 268 Bemson, P.G., 40 199, 465 Antonioni, D., 239 Baratta, J.E., 134 Ben-Abba, E., 191 Aoki, M., 586 Barclay, L.A., 134 Benjamin, A., 205 Abbott, B.B., 28, 29 Appelberg, K., 549 Barelka, A.J., 436 Benjamin, A.J., 432 Abraham, L.M., 361 Arad, S., 63, 64 Bar-Hillel, M., 191 Bennett, N., 65, 468 Abraham, Y.T., 102 Arcuri, A.E., 560 Barksdale, C.D., 190 Bennett, W., 36 Abramis, D.J., 359, 547 Argus, K., 431, 434 Barling, J., 374 Ben-Shakhar, G., 191 Abrevaya, J., 556 Armenakis, A.A., 129 Barnes, C.W., 528 Benson, G.S., 311 Ackerman, R.J., 416 Armour, S., 499, 526 Barnes-Farrell, J.L., 12 Bentson, C., 180 Acuff, F.L., 496 Arnold, J.A., 499 Baron, D.E., 134 Bergey, P.K., 245 Adair, B., 200 Arthur, J.B., 372 Baron, R.A., 552 Bergmann, T.J., 494, 536 Adams, G.A., 570 Arthur, W., 136, 137, 180, 194, Baron, R.S., 472 Bernardin, H.J., 254, 257, 265, Adams, J.S., 350, 351 Barra, M., 431 Afza, M., 449, 450 284 Barrick, M., 141 278 Aguinis, H., 448 Arvey, R.D., 20, 28, 58, 229, 361, Barrick, M.R., 139, 140, 145, Bernardo, M., 139 Aiello, J.R., 478 Bernerth, J.B., 129, 370 Aiman-Smith, L., 245 431 167, 186, 195, 207, 389, 413, Bernstein, A.J., 491 Alboher, M., 560 Ash, R.A., 46, 58, 65, 66, 424 474, 487 Bernstein, D.J., 341 Albright, M.D., 238 Ash, S.R., 129 Barron, L.G., 240 Berry, C.M., 190, 359, 363, 381, Alcott, V.B., 108 Ashworth, S.D., 134 Barry, S.R., 265 Aldefer, C.P., 332 Atwater, L.E., 240, 267 Bartlett, F., 7 389, 564 Alexander, C.J., 469 Auclair, G., 219 Bartol, K.M., 272 Berry, M.W., 176 Alexander, R.A., 224 Austin, J.T., 338 Barton, J., 559 Bertua, C., 170 Alexandre, P.K., 192 Avary, D.W., 480 Bass, A.R., 134 Beshir, M.Y., 555 Alferdinck, J.W., 587 Avedon, M., 212 Bass, B.M., 450, 451, 519 BeVier, C.A., 168, 170 Alge, B.J., 335 Avery, D.R., 131 Bass, R., 519 Beyer, C., 532, 535 Allard, G., 206 Avery, P., 161 Bassett, J.W., 189 Bhakta, M., 345 Allen, B.M., 102 Avis, J., 239 Bates, F., 140 Biddle, R.E., 227 Allen, D.G., 387 Avolio, B.J., 20, 450 Bates, S., 245, 337 Bills, M., 5, 6 Allen, M.T., 292, 303 Awad, G.H., 108 Bauer, T.N., 47, 192 Bilu, Y., 191 Allen, N.J., 359, 470, 486 Azar, O.H., 412 Baum, A., 551 Bing, M.N., 190 Allen, N.S., 360 Baumgarten-Tramer, F., 7 Bingham, W., 5 Allen, T.D., 308, 377, 526 Babad, E.Y., 325 Baumgartner, J., 239 Bishop, J.W., 367 Alliger, G.M., 36, 316, 317 Babcock, L., 72 Baxter, B., 183 Blades, J.J., 334 Alton, D., 91 Babcock, P., 339 Baxter, J.S., 477 Blair, C.A., 359 Alveres, K.M., 278 Bacal, R., 267 Bayo-Moriones, A., 346 Blake, R.R., 435 Alvero, A.M., 338 Bahls, J.E., 192 Beale, D.J., 468 Blakley, B.R., 176 Amabile, T.M., 326 Bailey, D.E., 483 Beall, G.E., 148, 181, 194, 294 Blanchard, K.H., 443, 444 Amato, M.G., 108 Bailey, J.S., 338 Beall. G., 123 Blanz, F., 279 Ammerman, H.L., 51 Baldridge, D.C., 91 Beatty, A., 207 Blatti, S., 191 Anderson, A., 121 Baldwin, S., 162 Beatty, G.O., 46 Bliss, W.G., 387 Anderson, D., 203 Baldwin, S.P., 264 Beaubien, J.M., 473 Block, C.J., 108 Anderson, D.L., 510 Baldwin, T.T., 294, 311, 361 Beauchemin, K.V., 304 Blommel, J.M., 476 Anderson, L.R., 471 Balfour, D.L., 380 Beck, K.H., 476 Bluen, S.D., 374 Anderson, N., 190, 191, 196 Ball, G.A., 349 Becker, J.S., 222 Blumenfeld, W.S., 424, 426 Anderson, N.H., 154, 170 Baltes, B.B., 101, 141, 525, 526, Becker, T.E., 184 Bly, P.R., 17 Andersson, B.E., 47 Beehr, T.A., 240 Bobko, P., 169, 170, 178, 180, Andrews, K.D., 146 527, 559 Begalla, M.E., 58 Andrews, L.W., 132 Balzer, W.K., 264 Belcher, G., 47 196, 222, 266 Ang, S., 445 Banas, J.T., 508, 509 Bell, B.S., 20 Bobrow, W., 212 Bandura, A., 305 Bocketti, S., 140 Bangerter, A., 191 Bolda, R.A., 219 651 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Bolino, M.C., 37, 138, 252, 547 Brodbeck, F.C., 72 Caldwell, C., 178 Cavanaugh, M.A., 361, 553 Bolles, R.N., 138 Brookhuis, K.A., 587 Caldwell, D.F., 146 Ceci, S.J., 164 Bommer, W.H, 252, 339, 349 Brophy, D.R., 480 Calef, F., 91 Cederbloom, D., 238 Bond, C.F., 476 Brower, H.H., 452 Caleo, S., 370 Cellar, D.F., 45 Bond, G.E., 435, 436 Brown, B., 139 Callender, J.C., 139 Chall, J.S., 426 Bono, J.E., 194, 324, 358, Brown, D.L., 111 Callinan, M., 178 Champion, C.H., 278 Brown, J., 288 Cameron, J., 326 Chan, D., 205, 212 359, 362, 363, 374, 431, 438, Brown, K.A., 345 Campbell, D.E., 415 Chan, D.W.L., 293, 294 450 Brown, K.G., 316 Campbell, D.T., 315 Chan, K.Y., 432 Bons, P.M., 439 Brown, M., 127 Campbell, K.A., 477 Chang, C.H., 547, 548, 549 Booth-Butterfield, M., 412 Brown, N., 576 Campbell, S., 325 Chao, G.T., 261 Bordens, K.S., 28, 29 Brown, S.H., 184 Campion, J.E., 62, 137, 188, 252, Chapman, D.S., 123, 145 Bordia, P., 406, 407 Brown, S.P., 359 Cheatham, T.R., 466 Borg, M.R., 264 Broxterman, D., 161 330 Chen, A.Y., 512 Borman, W.C., 243, 265 Bruce, H.J., 432 Campion, M.A., 55, 137, 138, Chen, D., 563 Borys, J., 559 Bruce, T.A., 140 Chen, J.A., 262 Boswell, W.R., 543 Brune, R.L., 219 143, 171, 185, 229, 371 Chen, S.C., 476 Bouchard, T.J., 361 Brunk, G., 374 Canali, K.G., 259 Cheung, G.W., 167 Boudreau, J.W., 222, 543 Bruun, S.E., 477 Cannon-Bowers, J.A., 297 Chiaburu, D.S., 363 Bourhis, J., 303 Bryan, D., 449 Canon, L.K., 552 Choragwicka, B., 24 Boushey, H., 387 Bryant, P.C., 387 Caputo, P.M., 245 Chrisman, S., 140 Bowen, C.C., 266 Bryman, A., 450 Cardwell, V.O., 88 Christensen, J., 424 Bowers, C.A., 469 Brymer, R.A., 380 Cardy, R.L., 264 Christian, J., 431 Bowler, J.L., 230 Buchner, L.M., 144 Carli, L.L., 432 Christian, M.S., 171 Bowler, M.C., 230 Buckley, M.R., 135, 138, 139, Carlson, D.S., 380 Christiansen, N., 230 Bowling, N.A., 362, 363 Carlson, J.F., 213 Chua-Eoan, H., 465 Boyatzis, R.E., 434 191, 266, 344 Carlson, K.D., 184 Chugh, J.S., 405 Boyce, A.M., 101 Buda, R., 262 Carnahan, H., 584 Church, A.H., 24, 266 Boyes, M., 325 Buddhavarapu, S., 559 Carnall, C.A., 506, 507 Cialdini, R.B., 467 Boyles, W.R., 47 Buelens, M., 496 Carnevale, P.J., 499 Cigularov, K., 179 Brabant, C., 556 Bullock, R.J., 346 Carpenter, N.C., 370 Clark, M.A., 359, 381, 564 Bradley, D., 566 Burger, J.M., 146 Carpi, J., 562 Clark, M.M., 525 Bradley, J.C., 171 Burke, M.E., 125, 165 Carr, J.C., 436 Clark, R.E., 346, 555 Bradway, L., 482 Burke, M.J., 89, 468 Carr, K., 127, 134 Clark, S.M., 569 Bragger, J.N., 140 Burke, W.W., 504, 507, 509 Carr, S.C., 351 Clarke, B.C., 527 Bramson, R., 491 Burley-Allen, M., 419 Carrell, M.R., 351 Clarke, P.L., 168 Brandt, C.J., 54 Burnazi, L., 101 Carroll, S.A., 123, 185 Clause, C.S., 54, 204, 212 Brandt, D., 481, 504, 505 Burnett, J.R., 145 Carron, A.V., 468, 471 Clay, R.A., 542, 547 Branham, L., 366, 388 Burnfield, J.L., 404 Carslaw, G., 431 Clayton, L.D., 481 Brannick, M.T., 38, 58, 376 Burnham, D.H., 434 Carson, J., 330 Clemans, J., 564 Braverman E.P., 171 Burns, R.K., 257 Carson, K.D., 8 Clevenger, J., 171 Bravo, I.M., 262 Burns, W., 374, 552 Carson, K.P., 222 Clinton, W.J., 452 Bravo, J., 366 Burrell, N., 303 Carson, P.P., 8 Coats, G., 140 Brawley, L.R., 468 Burt, C., 7 Carswell, J.J., 359 Cober, R., 559 Breaugh, J.A., 127, 129, 134, 135 Burton, J.P., 389 Carter, J., 452 Cochran, A., 416 Brehm, J.W., 470 Burtt, H.E., 435 Carter, J.E., 434, 441 Coens, T., 235 Brennan, A., 405 Busch, C., 555 Carter, J.H., 445 Cohen, A., 552 Brett, J.F., 240, 267 Bush, G.H.W., 89 Carter, N.T., 187 Cohen, D., 298, 299, 497 Bretz, R.D., 123, 135, 499 Bush, G.W., 89, 101, 113, 430, Carton, A.M., 556 Cohen, D.B., 27, 94, 143 Brewer, E.M., 475 Caruso, J.C., 206 Cohen, D.S., 515 Brezinski, K.L., 205 452 Cascio, W.F., 230, 272, 387, 531, Cohen, J., 26 Brice, T.S., 197, 200 Buster, M.A., 178, 196 Cohen, P., 168 Briggs, T.E., 525 Butler, J., 206 535, 536 Cohen, R.R., 468 Brill, M., 551 Butterfield, K.D., 349 Cashman, J.F., 444 Cohen, S., 91, 544 Brinkley, G., 475 Butts, M.M., 569 Casper, W.J., 316, 569 Cohen, S.A., 47, 180 Brinkman, R., 491 Bycio, P., 359, 564 Casperson, D.M., 404 Cohen, S.G., 483, 551 Broad, M., 310, 311 Byrne, R.A., 134 Castańo, N., 468 Colbert, A.E., 431 Broadbent, B., 424 Castro, F., 478 Colella, A., 184, 222, 445 Broadbent, D.E., 551 Cable, D.M., 366 Castro, S.L., 445 Collins, C.J., 121 Broadwell, M.M., 285 Cadrain, D., 110, 165, 192 Cattell, J., 5 Collins, D.B., 442 Brocato, R.M., 476 Cafferty, T.P., 265 Cattell, R., 185 Caird, J.K., 477, 586 Caudron, S., 306 Caughron, J.J., 63 652 NAME INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Collins, J.M., 359 Daniel, M., 126 Diekmann, F.J., 290 Eckardt, S., 160, 161 Collins, L., 551 Daniels, M.A., 187 Dierdorff, E.C., 49, 53, 65 Eden, D., 325 Collins, M., 47 Dansereau, F., 444 Dietz, P.E., 578 Edens, P.S., 180, 284 Collison, J., 119 Darnold, T., 359 DiFonzo, N., 406, 407 Eder, R.W., 139 Colquitt, A.L., 184 Davidson, O.B., 325 Dineen, B.R., 129 Edgell, S.A., 58, 424 Colquitt, J.A., 370, 470 Davidson, R., 477 Dinges, D.F., 528 Edison, T.A., 5, 230, 231 Conard, M.A., 134, 544 Davies, E., 555 Dingfelder, S.F., 433 Edmonds, K.A., 260 Condly, S.J., 346 Davies, S., 438 Dingman, S., 140 Edwards, B.D., 17, 171 Connelly, B.S., 138 Davies-Muir, A., 259 Dipboye, R., 150 Eidelson, J.I., 491 Connelly, M.S., 292 Davis, D.D., 480 Dirks, K.T., 458, 507 Eidelson, R.J., 491 Connerley, M.L., 212 Davis, K., 405 Dirkx, J., 559 Elacqua, T.C., 570 Connolly, J.J., 362, 363 Davis, K.S., 366 Dittrich, J.E., 351 Ellenburg, G., 126 Connolly, T., 472 Davis, T.R., 414 DiVasto, P., 144 Ellis, R.A., 40 Contournet, G., 310 Davison, H.K., 137, 190 Dobbins, G.H., 238, 264 Ellison, L., 74 Contractor, N., 368 Dawis, R.V., 361, 376 Dolin, D.J., 412 Ely, K., 316 Conway, J.M., 137, 138, 143, Day, D.V., 212, 431, 433, 444 Dominguez, C.M., 452 Emrich, C.G., 452 Day, E.A., 180 Donnellon, A., 480, 481, 482 Enders, J., 445 238, 240, 262, 264 de Castro, J.M., 475 Donnerstein, E., 555 England, G.W., 376 Cooksey, R.W., 210 De Clercq, B., 187 Donohue, J.M., 348 Ensari, N., 431 Coons, A.E., 445 de Dreu, C.K.W., 488, 497 Donovan, J.J., 186, 194, 297, 324, Erdogan, B., 445 Cooper, C., 533 De Fruyt, F., 187 Erez, A., 358, 359, 390 Cooper, M., 446 de Jong, R.D., 441 363 Erfurt, J.C., 386 Cooper, M.L., 547 De Meuse, K.P., 536 Donovan, M.A., 63, 64 Erofeev, D., 240 Cooper, W.H., 264, 265 de Smedt, M., 559 Dorfman, P.W., 453, 455 Erwin, F.W., 184 Cooper-Hakim, A., 358, 359 De Waard, D., 587 Dormann, C., 361 Eschleman, K.J., 363 Copper, C., 20, 311 Dean, M.A., 180, 196 Dossett, D.L., 254 Eshghi, S.R.T., 565 Cordes, C.L., 546 Deane, C., 27 Dougherty, T.W., 139, 546 Estes, R., 526 Cornelissen, V.A., 565 Deci, E.L, 326, 341 Douma, B., 335 Eurich, T.L., 179 Cornelius, E.T., 58 DeFruyt, F., 170 Douthitt, E.A., 478 Evans, G.W., 551 Cornwell, L., 385 DeGrassi, S.W., 140, 413 Downey, D.E., 419, 440 Evans, M.S., 557 Cortina, J.M., 137 DeGroot, T., 143, 145, 566 Drake, S.D., 471 Evans, S.C., 308 Cosmas, K.A., 367 Del Vecchio, D., 129 Drasgow, F., 101, 188, 212, 432, Eyerman, J., 191 Costa, P.T., 186 Delbridge, K., 212 Cote, D., 74 Delery, J.E., 387 524 Fagg, F.N., 278 Cotton, J.L., 308 Dell, M., 431 Drexler, A.B., 487 Falcone, P., 269 Cottrell, N.B., 476 Deluga, R.J., 468 Driskell, J.E., 311, 468, 485 Faloona, D., 40 Courtis, J.K., 424 Dempsey, P.G., 584 Driver, R.W., 191 Farber, B.J., 293 Coyle, B.W., 183 Den Hartog, D.N., 455 DuBois, D.L., 308 Farh, J., 240 Coyne, E.E., 345 DeNisi, A.S., 257, 265, 443 DuBrin, A.J., 439 Farley, J.A., 133 Crace, R.K., 477 Dennis, A.R., 471, 472, 480 Duchon, J.C., 527 Farr, D., 74 Crawford, E.R., 186 Denton, D.K., 509 Duehr, E.E., 196 Farr, J.L., 139 Crawford, K., 47 DePaulo, B.M., 412, 413, 414 Duffie, R., 127 Farrell, D., 359 Crawford, M.S., 176 DeRosa, D. M., 480, 483 Dugoni, B.L., 140 Faschingbauer, T.R., 433 Crawford, R.L., 560 DeRouin, R.E., 304 Dulebohn, J.H., 445 Faulkner, D., 45 Credé, M., 25 DeRue, D.J., 366 Duncan, D.E., 129, 130 Faust, D., 206 Crispin, D., 119, 125 DeRue, D.S., 436 Dunford, B.B., 481 Fay, C.H., 280 Cromwell, P.F., 480 DeShon, R.P., 212 Dunleavy, E.M., 38, 94, 252 Fazzini, D., 437 Cronbach, L.J., 205 Deshpande, R.C., 566 Dunn, J.F., 183 Feigelson, M.E., 204 Cronshaw, S.F., 58 Dessler, G., 139 Dunnette, M.D., 351 Feight, L., 350 Cropanzano, R., 351, 362, 390 Devine, D.J., 473, 481, 483, 487 Durham, C.C., 361, 362 Fein, S., 127 Csoka, L.S., 439 Dew, A.F., 138 Durley, J., 2 Feinberg, R.A., 199 Cucina, J.M., 47 Dewberry, C., 259 Dustin, S., 139 Feldman, D.C., 168, 194, 266, Culbertson, S.S., 136 DeYoung, C.G., 186 Dutton, J. E., 45 Cummings, T.D., 506 Di Paolo, N.T., 203 Dwight, S.A., 204 272, 324, 374 Curtis, J.R., 45 Dianal, I., 584 Dye, D.A., 168, 169, 184 Feldman, J., 264, 265, 282 DiBritto, F., 162 Dyer, F.J., 224 Feldman, J.M., 452 Daanen, H.A.M., 555 Dickenson, T.L., 251 Dyer, V., 475 Feldman, R.S., 141 Dababneh, A.J., 528 Dickinson, A.M., 341, 344 Ferguson, G., 350 Dalal, R.S., 358, 359, 390 Dickson, D.H., 212 Eagly, A.H., 432, 435, 436, 451 Ferguson, M.W., 130 Dale, E., 426 DiClemente, D.F., 5 Eastwood, C., 118 Fernandez, J.E., 586 Dalton, D.R., 188, 386 Eatough, E.M., 547 Ferreter, J.M., 171 Eby, L.T., 28, 308, 324 NAME INDEX 653 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Ferrin, D.L., 458 Friend, M.A., 552 Gillespie, M.A., 185 Guidry, B.N., 8 Ferris, G.R., 40, 140, 329 Frink, D.D., 191 Gillet, B., 376 Guion, R.M., 64 Ferry, J.L., 572 Frone, M.R., 547, 568 Gillette, K.L., 344 Gully, S.M., 473 Fiedler, F., 439 Froom, P., 551 Gilliland, S.W., 137, 138, 199, Gumpert, R.A., 444 Field, H.S., 129, 138, 542, 563 Fry, E., 424 Gunning, R., 424 Field, R.H., 519 Fulmer, I.S., 474 212, 267 Gupta, N., 387 Filippi, J.A., 552 Furr, D., 10 Gillis, H.L., 325 Gupta, R., 207 Fine, B.J., 555 Gilmore, D.C., 138, 143 Gupta, V., 453 Fine, S.A., 58 Gable, M., 199 Giluk, T., 139 Gutman, A., 38, 98, 99, 105, 164, Finegold, D., 311 Gaby, S.H., 252 Ginter, R., 10 Finkelman, J.M., 552 Gaddis, B., 64 Giumetti, G., 139 230 Finkelstein, L.M., 89 Gael, S., 46 Glibkowski, B.C., 366 Guzzo, R.A., 26, 264 Finnegan, E.B., 171 Gaertner, S., 351, 358, 359, 363, Glotz, B., 577 Fisher, J.D., 412, 551 Glynn, S.J., 387 Haap, N., 140 Fisher, S.L., 47 445, 547 Goddard, R., 206 Habeeb, K., 578 Fitzgibbons, A., 346 Gajendran, R.S., 530 Goff, S.J., 570 Habes, D.J., 586 Flanagan, J.C., 61, 257 Gallatin, A., 346 Goffin, R.D., 146, 167, 191, 194 Hackett, R.D., 358, 359, 564 Flanagan, M.J., 586 Gallo, D.D., 439 Gold, M.A., 325 Hackman, J.R., 140, 329, 371, Fleishman, E.A., 63, 171, 173, Gallup, D.A., 304 Goldstein, C.H., 109 Galvin, T., 294 Goldstein, H.W., 171 372, 437, 438 435, 436 Gandy, J.A., 184 Goldstein, I.L., 230, 284, 303 Hackman, R.J., 359, 471 Flesch, R., 424 Gannett, B.A., 262 Goldstein, N.B., 137 Haga, M., 315 Fletcher, J., 46 Ganster, D.C., 544 Gomez-Mejia, L.R., 346 Haga, W.J., 444 Florey, A.T., 470 Gantt, H., 5 Gomm, K., 89 Hakel, M.D., 58 Flug, A., 191 Ganzach, Y., 363 Goodson, J.R., 444 Hakkarainen, P., 587 Foldes, H.J., 196 Garb, H.N., 187 Gordon, J.R., 464 Hall, D.T., 333 Folger, R., 351 Garbarino, S., 528 Gordon, M.E., 229 Hall, E.T.A., 413 Folkard, S., 557, 558, 559 Garcia, J.E., 439 Gordon, R.A., 20, 28 Hall, G.P., 466 Fontenelle, G.A., 150 Garcia, M., 264, 265 Gorman, C.A., 255 Hall, H., 65 Foote, A., 386 Gardner, R.G., 363 Gowen, C.R., 346 Hall, J.A., 415 Forbes, C., 85 Garland, H., 452 Gower, C.G.I., 527 Hall, J.L., 311 Ford, D., 47 Gasperson, S.M., 230 Graen, G.B., 444, 445 Halpert, J.A., 203 Ford, J.K., 181, 265, 284, 303, 311 Gast-Rosenberg, I., 209 Grainger, H., 525 Hambleton, R.K., 444 Forrester, R., 487 Gaugler, B., 179, 180 Grant, K.A., 586 Hamilton, M., 140 Forsyth, D.R., 187, 465, 469 Gebhardt, D.L., 39 Grant, R., 551 Hampton, D.R., 466 Fortunado, V.J., 239 Geier, J.G., 419, 440 Gray, G., 576 Hancock, B.W., 273 Foster, D.A., 443 Geisinger, K.E., 133 Gray, H., 432 Hancock, P.A., 550, 551 Foster, J., 64, 222 Geisinger, K.F., 213 Gray, S.P., 448 Hanges, P.J., 453, 455, 535 Foster, L., 13 Gelbart, M., 131 Green, M.S., 551 Hanlon, S.C., 346 Foster, M.R., 140, 177 Gelfand, M.J., 389, 497 Green, P.D., 190 Hansen, C.P., 240 Foster, M.S., 191 Gelles, M.G., 577, 578 Green, S.B., 46, 47, 53, 278 Hantula, D.A., 5, 480 Foster, N., 140 Genovese, K., 19 Green, S.G., 445 Harari, G., 551 Foster, P., 257 George, J.F., 397 Greenberg, J., 390, 478, 542 Harder, J.W., 351 Foster, S., 408 George, J.M., 478 Greener, J., 62 Harding, T., 160 Foster, T.C., 252, 266 George, W., 452 Greenis, J.L., 47 Harding, W.G., 434 Foti, R.J., 254, 431 Gere, D., 119 Gregoire, C., 424 Hardison, C.M., 194, 195 Fowler, D., 578 Gerhardt, M.W., 431 Greguras, G.J., 256, 358 Hardy, C.J., 477 Fowler-Hermes, J., 93 Gerhart, B., 123, 333 Grensing-Pophal, L., 266, 344, Hargie, O., 404 Fox, J.B., 348 Gersick, C.J.G., 486 Harless, D.W., 480 France, A.H., 111 Geyer, P.D., 374 369, 402 Harlow, L.L., 374 Frank, C.L., 140 Gfroerer, J.C., 191 Griffeth, R.W., 351, 358, 359, Harrell, A.M., 349, 434 Frank, F., 471 Ghiselli, E.E., 279 Harriman, T.S., 264 Frase, L.E., 448 Gibbs, A.E., 445 363, 389, 445, 547 Harris, B., 19 Frase, M., 383 Gibson, C.B., 483 Griffin, M.A., 507 Harris, E.F., 435, 436 Fraser, S.L., 53 Gibson, S.G., 36 Griffiths, A., 549 Harris, S.G., 542, 563 Freiberger, P., 146 Gibson, W.M., 376 Griffiths, R.F., 176 Harrison, D.A., 108, 358, 359, French, J.R.P., 440, 448 Gilbreth, F., 5, 7, 37 Grossman, R.J., 284, 405, 576, French, M.T., 192 Gilbreth, L., 5, 7 384, 470, 530 Frese, M., 559 Gilchrist, J.A., 345 583 Hart, C., 25 Fried, Y., 329, 551 Giles, W.F., 129 Grote, C.L., 164 Hartwell, C.J., 137 Friedman, L., 46, 58 Gillespie, J.Z., 108 Gruys, M.L., 178 Harvey, R.J., 54, 58 Guastello, S.J., 210 Harvey, V.S., 171 Gudanowski, D.M., 240 Haslegrave, C.M., 584 Guerin, L., 499 654 NAME INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Hattie, J., 210 Hollander, E.P., 442 Iger, B., 74 Johnson, J.L., 252 Hauenstein, N.M.A., 254, 264, Hollenbeck, J.R., 335, 478 Ilardi, B.C., 324 Johnson, L.B., 433 Holt, D.T., 436 Ilgen, D.R., 20, 349, 478 Johnson, R.C., 526 265, 350, 351, 431, 499 Holt, H., 525 Ilies, R., 324, 335, 362, 431, 436, Johnson, R.E., 547, 548 Hausdorf, P.A., 129, 130 Holtom, B.C., 366, 389 Johnson, W., 431 Hausknecht, J.P., 203, 212, 389 Holton, E.F., 442 445, 451 Joiner, D., 178 Haut, A., 164 Holtz, B.C., 204 Imrhan, S.N., 25 Joinson, C., 337 Havighurst, L.C., 254 Holwerda, J.A., 389 Imrhan, V., 25 Jones, C., 143 Hayhurst, J., 325 Hom, P.W., 358, 359, 363, 445, Inbar, J., 325 Jones, D.A., 123 Hazer, J.T., 167, 221 Incalcaterra, K.A., 473 Jones, D.M., 551 Heaney, C.A., 564 547 Indik, B.P., 471 Jones, J.W., 188 Heath, C., 397 Honkasalo, M., 549 Ironson, G.H., 376 Jones, M., 161 Heavey, A.L., 389 Hood, D., 203, 204 Irvine, R., 161 Jonson, J.L., 213 Hecht, M.A., 414 Hoover, H.C., 434 Irving, P.G., 366 Jordan, R., 198 Hecht, T.D., 486 Hoover, L.T., 173 Isenberg, D.J., 480 Jorgenson, D., 351 Hedlund, J., 478 Hopke, T., 527 Ispas, D., 363 Joshi, A., 473 Heerwagen, J.H., 416 Horan, J., 549 Ivancevich, J.M., 254 Judge, T.A., 135, 186, 194, Heilman, M.E., 108 Horgan, T.D., 415 Ivanitskaya, L., 240 Heingartner, A., 476 Hormant, M., 559 308, 324, 335, 358, 359, Heirich, M.A., 386 Horner, M.T., 370 Jackson, D.E., 212 360, 361, 362, 363, 365, 374, Heller, D., 362, 363, 374 Horney, N., 510 Jackson, D.N., 186 386, 431, 433, 436, 437, Hellervik, L., 140, 143 Hornsby, J.S., 40 Jackson, K.A., 59, 138 438, 450 Hellgren, J., 548 Horowitz, B., 398 Jackson, R.H., 167 Juieng, D., 471 Hemphill, J.K., 445 Hosoda, M., 140 Jackson, T.W., 306 Jun, K., 171 Henagan, S.C., 367 Hough, L.M., 173 Jacobs, J.A., 100 Jung, C., 185 Henderson, J.A., 222 House, R.J., 442, 443, 453, 455, Jacobs, R.R., 266, 521 Justice, B.M., 426 Henderson, N.D., 176 Jagacinski, C., 335 Henderson, P., 346, 368 519 Jago, A.G., 519 Kacmar, K.M., 380 Henderson, R., 477 Houston, J.M., 439 Jago, I.A., 176 Kaczynski, T., 465 Hendricks, E.A., 362 Howard, J.L., 140 Jamal, M., 558, 559, 560 Kafka, S., 325 Heneman, R.L., 345 Huber, V.L., 345 Jamal, S.M., 558, 559 Kaliterna, L., 558 Henkoff, R., 536 Hudson, J.P., 137 James, J., 167 Kammeyer-Mueller, J.D., 308 Hennessey, B.A., 326 Huff, J.W., 525 James, K., 362 Kandola, R.S., 169 Herman, E.M., 476 Huffcutt, A.I., 136, 137, 138, James, L.R., 190 Kane, J.S., 280 Herr, B.M., 262 Jamieson, J.P., 477 Kaplan, I.T., 471 Hersey, P., 443 143, 145, 194, 238, 240, 262, Jamison, R.L., 570 Kaplan, R.M., 202 Hershcovis, M.S., 363, 370 264, 559 Jan, G.C., 578 Kaplan, S., 363 Herzberg, F., 333 Huffman, A.H., 389 Janicki-Deverts, D., 544 Kaplow, S.R., 108 Heslin, R., 412 Hughes, J.F., 183 Janis, I.L., 478 Karasek, R., 547 Hezlett, S.A., 168 Hughes, W., 446 Jankowski, M.A., 140 Karau, S., 477, 478 Hicks, L., 126 Hui, R., 563 Janz, T., 143 Karau, S.J., 432, 435 Higbee, R.H., 46 Huish, G.B., 344 Javidan, M., 453 Karl, K.A., 273 Highhouse, S., 18, 221, 267 Hulin, C.L., 101, 376 Jeanneret, P.R., 56 Karren, R.J., 335 Hill, K.G., 326 Hull, R., 37 Jehn, K.A., 489 Kassel, J.D., 567 Hiller, N.J., 431 Hülsheger, U.R., 190, 196 Jenkins, M., 235 Kasser, T., 324 Hills, D., 368 Humphrey, S.E., 436 Jensen, J.B., 212 Kassin, S., 127 Hirschfeld, R.R., 325 Hunt, J.W., 451 Jensen, M., 448 Katkowski, D.A., 10 Hirsh, H.R., 209 Hunter, J.A., 325 Jeong, H., 489 Katzell, R.A., 26, 224 Hlivka, L., 566 Hunter, J.E., 170, 180, 181, 188, Jessurun, M., 587 Kaufman, G., 446 Hocker, J.L., 492 194, 195, 209, 215, 221, 224 Jette, R.D., 26 Kavanaugh, M.J., 311 Hockey, G.R., 552 Hunter, J.F., 13 Jex, S.M., 570 Kay, I., 239, 316 Hodgson, M., 351 Hunter, R.F., 194, 195 Jiang, K., 389 Kearns, C.N., 100 Hoff Macan, T., 212, 222 Hurley, L., 574 Johannesen-Schmidt, M.C., 435 Kearns, D.F., 587 Hoffman, B.J., 264, 359 Hurst, S., 513 Johns, G., 384 Keeping, L.M., 240 Hoffman, C.C., 23 Hurtz, G, 363 Johnson, B.T, 436 Kehoe, P.E., 272 Hogan, J., 64, 104 Hurtz, G.M., 38, 40, 186, 194, Johnson, D., 551 Keith, M.K., 139 Hogan, J.B., 182 324 Johnson, D.A., 471 Kelleher, H., 451, 452 Hogan, R., 437, 438 Hutchison, S., 436 Johnson, D.E., 358, 359, 390 Keller, J., 528 Hogan, T.P., 205 Hyatt, D.E., 486 Johnson, D.L., 45, 195, 386 Keller, K., 497 Hohenfeld, J.A., 350 Hypen, K., 552 Johnson, E.C., 366, 367 Keller, L.M., 361 Holden, M., 549 Johnson, J.B., 440 Keller, R.J., 47 Iacocca, L., 432 Iaffaldano, M.T., 359 NAME INDEX 655 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Keller, R.T., 484 Komaki, J.L., 448 Landstrom, U., 551 Lievens, F., 24 Kelly, I.W., 212 König, C.J., 191 Landy, F.L., 46, 47, 140, 265 Lilienfeld, S.O., 187 Kemmerer, B.E., 544 Koonce, R., 510 Langdale, J.A., 140 Lim, J., 528 Kemp, C., 204 Kopelman, M.D., 139 Langdon, J.C., 267 Lin, L., 552 Kendall, L.M., 277, 376 Kopelman, R.E., 280 Lanier, P.A., 8 Lin, T.R., 225 Kennedy, J.F., 434 Kopitzke, K., 416 Lantz, C., 146 Lindell, M.K., 54 Kennedy, J.K., 439 Koppelaar, L., 441 Lapidus, R.S., 351 Lindeman, M., 324 Keran, C.M., 527 Koppes, L.L., 5, 7 Larey, T.S., 480 Ling, J., 129 Kernan, M.C., 535 Koprowski, G.J., 197 Larraza-Kintana, M., 346 Linkous, R.A., 476 Kerr, N.L., 477, 478, 479 Korman, A.K., 323, 436 Larrick, R.P., 556 Liou, K.T., 374 Kerr, S., 504 Korsgaard, M.A., 439 Larson, J., 204 Lipmann, O., 7 Kerrigan, N., 160, 161 Korte, C., 551 Larson, S.L., 191, 192 Lippitt, R., 506 Kesselman, G.A., 63, 64 Kortick, S.A., 338 Laschever, S., 72 Liska, L.Z., 443 Kessler, M.L., 338 Koskenvuo, M., 549 Lasek, M., 164 Liu, D., 389 Khanna, C., 10 Koslowsky, M., 358, 359 LaShells, M.B., 278 Livnech, N., 280 Kidd, J., 472 Kotter, J.P., 515 Latane, B., 472, 475 Locke, E.A., 322, 334, 337, 361, Kidwell, R.E., 468 Kovach, R., 264, 385 Latham, G.A., 254, 265, 280, Kierein, N., 325 Kovacs, K., 584 362 Kieszczynska, U., 255 Kovacs, S.Z., 139 307, 322, 334, 337 Lodi-Smith, J., 324 Kiker, D.S., 566 Kozlowski, S.W., 261 Latham, V.M., 441 Loewen, L.J., 553 Kilgore, E., 87 Kraepelin, E., 7 Law. J.R., 431 Lofquist, L.H., 376 Kim, B.H., 185 Kraiger, K., 265, 304 Lawler, E.E., 347, 464, 481 Loher, B.T., 167, 294 Kim, C.K., 584 Krain, B.F., 46 Lawler, J.J., 524 London, M., 239 Kim, D., 194, 195 Krause, D.E., 179 Lawshe, C.H., 219 Long, E.J., 238 Kimbrough, A., 2 Krausz, M., 358, 359 Lawson, K., 290 Long, G.M., 587 Kimbrough, W.W., 46, 47, 62, Kravitz, D.A., 108, 262 Layman, J.J., 386 Long, W.W., 238 Krell, E., 560 Le, H., 431 Lopez, F.E., 63, 64 469 Kremen, M., 126 Leach, D.J., 404 Lopez, F.M., 63, 64 Kimburz, K.M., 526 Kriegel, R., 481, 504, 505 Leana, C.R., 272 Lord, R.G., 264, 265, 350, 351, King, H., 379 Kriska, S.D., 140 LeBreton, J.M., 190 King, M.L., 433 Kristof-Brown, A.L., 366, 367, Lee, F., 397 499 King, W. C., 396 Lee, J.A., 254, 572 Lounsbury, J.W., 212 Kingston, N.M., 204 548 Lee, K., 101, 359, 470 Lount, R.B., 478 Kirkman, B.L., 483, 487 Krizan, Z., 240 Lee, S.J., 448 Lovenheim, P., 499 Kirkner, S.L., 436 Kruger, J., 14 Lee, T.W., 366, 389 Lowenberg, G., 12 Kirkpatrick, D.L., 308, 314 Kuder, G.F., 205 Leeds, D., 307 Lucas, J.A., 108 Kirnan, J.P., 133 Kudisch, J., 239 Lefkowitz, J., 264 Luoma, J., 586 Kirsch, M.P., 261 Kugler, K.G., 72 Lelchook, A.M., 359, 381, 564 Luthans, F., 337, 339, 341, 343 Kirschner, R., 491 Kulik, J.A., 563 Leonard, D.C., 111 Lykken, D.T., 361 Kish-Gephart, J.J., 358, 359 Kunce, C., 184 Leonard, K.E., 551 Lyons, P., 45 Kjellberg, A., 551 Kuncel, N.R., 25, 138, 168 Leone, D., 324 Klehe, U.C., 143 Kunin, T., 375 LePine, J.A., 358, 359, 390, 478, Mabry, E., 303 Kleiman, L.S., 164 Kurland, N.B., 405, 407 Mackenzie, S.B., 252, 339, 349 Klein, H.J., 335, 337 Kutcher, E.J., 140 543 Mackworth, N.H., 555 Klieger, D.M., 138 Kuusela, V., 552 LePine, M., 543 MacLachlan, M., 351 Klimoski, R.J., 191, 484 Kwun, S.K., 238 LePla, L.A., 101 Mager, R.F., 289 Kline, T., 405 Lepsinger, R., 483 Magjuka, R.J., 294 Kline, T.J.B., 255 Laabs, J.J., 512 Leslie, L.M., 108, 497 Magner, N.R., 497 Klinger, R.L., 186 Lachnit, C., 126 Lester, D., 560, 567 Mahoney, C.A., 476 Kluger, A.N., 184, 361, 362 Ladd, D., 335 Letvak, S., 89 Mahoney, J.J., 192 Knapp, M.L., 415 LaFrance, M., 414 Lev-Arey, D., 108 Mahto, R.V., 129 Knauth, P., 528, 559 Lahtela, K., 552 Levashina, J., 137, 185 Maiorca, J., 278 Knight, P.A., 262 Lahy, J.M., 7 Levine, E., 38, 46, 58, 65, 66 Major, B., 412 Knoop, R., 328 Laing, B., 451 Levine, E.L., 363 Makihijani, M.J., 435 Knouse, S.B., 167 Laird, M.D., 40 Levine, M., 19 Malos, S.B., 137, 266 Kobrick, J.L., 555 Lajunen, T., 587 Levine, S.P., 141 Manaugh, T.S., 167 Koestner, R., 326 Lam, S.S.K., 507 Levit, A., 121 Mann, F.C., 560 Kohlepp, K., 45 Lambert, B.J., 559 Levy, P.E., 238, 240, 337, 549 Mann, R.B., 134 Kohler, K.N., 265 Lambert, L.S., 436 Lewin, K., 506, 507, 515 Manners, G.E., 471 Kolodinsky, R.W., 548, 549 Landau, K., 59, 60 Li, N., 363 Manning, R., 19 Komacki, J.L., 441 Landis, R.S., 54 Liden, R.C., 479, 482 Mannix, E.A., 489 Lied, T.L., 349 Manson, T., 303 656 NAME INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Manstead, A.S., 477 McEwan, T.E., 578 Minton-Eversole, T., 132 Musselwhite, E., 486 Markham, S.E., 569 McFarland, L.A., 140, 178, 196, Mirolli, K., 368 Mussio, S.J., 229 Marks, M.A., 485, 486 Mirza, P., 86 Myers, C., 7 Marks, M.L., 535 243 Mishra, V., 255 Myers, L.S., 146 Markus, H.R., 127 McGee, G.W., 444 Mital, A., 584 Myers, W.V., 338 Maronitis, A., 584 McGovern, L., 532 Mitchell, T.R., 349, 389, 443 Marras, W.W., 584 McGrath, J.E., 470 Moberg, J.L., 2, 3 Nadler, E., 555 Marsh, W.M., 524 McGregor, D., 435 Modica, A.J., 497 Nagao, D.H., 140 Martell, R.F., 264 McGue, M., 431 Moede, W., 7, 477 Nagy, M.S., 11, 161, 310, 345, Marti, M., 472 McHeffey, T., 273 Mohandie, K., 578 Martin, C.L., 91, 140, 264, 265 Mcilvane, T., 578 Mohanned, S., 470 376 Martin, D.C., 272 McIntyre, C., 46 Mohiuddin, S., 45 Nahrgang, J.D., 445 Martin, G.E., 494 McIntyre, M.D., 190 Mohrman, S.A., 311 Nail, P.R., 368 Martin, J.A., 40 McKay, P.F., 131, 389 Montebello, H.R., 315 Narghang, J.D., 436 Martin, R.A., 566 McKee, T.L., 396 Moore, A.K., 58 Nash, S., 472 Martinez, A.D., 40 McLaughlin, M.L., 466 Moore, B., 6 Naswall, K., 548 Martinez, M.N., 405 McLendon, C.L., 468 Moore, J.C., 351 Nathan, B., 264, 265 Martocchio, J.J., 70, 524 McLeod, P.L., 472 Moore, S., 2, 3 Naughton, R.J., 466 Martyka, J., 296 McLoughlin, C., 351 Moores, J., 527 Naughton, T.J., 40 Mascio, C., 45, 469 McLoughlin, Q., 560 Moran, G.P., 476 Nebeker, D.M., 349 Maser, S., 140 McManus, M.A., 130, 134 Moran, L., 486, 487 Nee, R., 204 Maslow, A.H., 330 McMullen, L.J., 444 Morgan, A., 139 Nelson, J.B., 584 Mason, C.M., 507 McNatt, D.B., 325 Morgan, J., 192 Nelson, K., 586 Massengill, D.P., 229 McNelly, T.L., 180 Morgeson, F.P., 38, 58, 137, 171, Nesler, M.S., 448 Mastrangelo, P.M., 192 McPherson, S.O., 483 Neubert, M.J., 487 Matarazzo, J.D., 167 McSween, T.E., 338 185, 187, 445 Neuman, G.A., 525 Mathews, K.E., 552 McVeigh, T., 465 Moriarty Gerard, M.O., 203 Neustel, S., 203 Mathieu, J.E., 308, 359, 485, 524 Meade, A.W., 223 Morin, R., 25 Newell, S., 259 Matic, T., 176 Mecham, R.C., 56 Morris, M.A., 188, 330 Ng, T., 308, 324 Mattern, K.D., 224 Medina, R.E., 338 Morrison, E.W., 328, 515 Ng, T.W.H., 28, 168, 194, 266, Matthews, R.A., 544 Medsker, G.J., 10 Morrow, P.C., 415, 416 Mattox, W.R., 25 Meehan, B.T., 161 Moscoso, S., 170 374 Mattrey, M., 303 Mehler, M., 119, 125 Mossholder, K.W., 367, 468 Nguyen, D.H., 99 Maurer, S.A., 302 Mehrabian, A., 167 Motowidlo, S.J., 145, 243, 257, Nguyen, J.D., 359 Maurer, T.J., 46, 137, 146 Meinert, D., 162, 163 Nguyen, N.T., 196, 243 Mawhinney, T.C., 346 Melamed, S., 551, 552 264, 265 Nichols, R.G., 291, 419 Mayer, D.M., 108 Melner, S.B., 481 Mott, P.E., 560 Niebuhr, R.E., 98 Mayer, J.J., 570 Menard, D., 12 Mount, M.K., 40, 186, 195, 207, Niemi, P., 552 Mayer, M., 162 Meng, L., 563 Nilsson, S.G., 47 Maynard, M.T., 524 Mento, A.J., 335 267, 282, 362, 363, 374, 487, Nixon, R.M., 434 Mayo, E., 466 Meoli-Stanton, J., 199 570 Noble, S.A., 254 McAndrew, F.T., 477 Meriac, J.P., 359 Mouton, J.S., 435 Noe, R., 284, 291 McCabe, M.J., 285 Mero, N.P., 257 Mouw, T., 128 Nolan, J., 470 McCall, B.P., 361 Mershon, D.H., 552 Mowday, R., 380 Normand, J., 192 McCall, M.W., 446 Mesch, D.J., 386 Muchinsky, P.M., 359 Normandy, J.L., 192 McCann, N., 567 Meyer, J.P., 359, 360, 366, 370, Mueller, M., 47, 441 Norris, W.R., 444 McCarthy, J.M., 138, 146, 167 Mullen, B., 20, 468, 471, 485 Northouse, P.G., 450 McCarthy, P.M., 8, 46 377 Mullen, P.E., 578 Nougaim, K.E., 333 McCauley, D.E., 46 Michaels, J.W., 476 Mullins, M.E., 204, 310 Nunamaker, J.F., 397, 471, 472 McClelland, C.L., 371 Midkiff, K., 560 Mullins, W.C., 30, 46 Nwachukwu, S.L., 510, 512 McClelland, D.C., 327, 434 Miles, E.W., 396 Mumford, M.D., 63, 238 Nye, C.D., 188 McCormick, E.J., 56 Miles, J.A., 478 Muñoz, C., 2 McCrae, R.R., 186 Milkovich, G.T., 40 Munson, J.M., 311 Obama, B.H., 80, 430, 452 McDaniel, M.A., 137, 169, 171, Miller, B.K., 548, 549 Munson, L.J., 101 O’Boyle, E.H., 187, 194, 195 Miller, C.E., 337 Munsterberg, H., 5, 6 O’Brien, K., 325 179, 187, 194, 196, 207, 224, Miller, D., 416 Murdoch, R., 74 O’Brien, R.M., 338 359, 363 Miller, D.T., 14 Murphy, K.R., 251, 262, 264, O’Connor, E.J., 224 McDaniel, Q.P., 176 Miller, G.W., 560 265, 282 O’Dell, J.W., 212 McDonald, R.A., 239 Miller, R.L., 59 Murphy, L.L., 213 Odle-Dusseau, H.N., 139, 189 McElroy, J.C., 415, 416 Miller, T.I., 570 Murray, H., 185 Oduwole, A., 139 McEvoy, G.M., 239 Mills, A.E., 180 Muscio, B., 7 Offermann, L.R., 442, 481 Miloslavic, S.A., 547 Muscolino, J., 140 Oginska, H., 560 Muse, L.A., 542, 563 NAME INDEX 657 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Oginski, A., 560 Patrick, D., 24 Poland, T.D., 366 Randhawa, J., 398 Ohnaka, T., 555 Patrick, J., 58 Pollack, T.G., 368 Rasch, R.L., 438 O’Kane, P., 404 Patrick, S.L., 396 Pollen, D., 200 Raskin, R., 437 Okonek, K., 559 Patterson, B.F., 224 Pond, S.B., 374 Rassel, G., 254 Oldham, G.R., 329, 359, 371, Patton, G.K., 358, 359 Pool, S.W., 436 Rauschenberger, J., 183 Patton, W., 206 Poor, R., 527 Raven, B.H., 440, 448, 449, 450 372 Patton, W.D., 288 Poropat, A.E., 324 Ray, J.J., 466 O’Leary, B.S., 46 Pattyn, N., 565 Porter, L.W., 266, 344, 347, 380, Raymark, P.H., 64, 139, 189, 444 O’Leary, G., 162 Paul, K.B., 376 Raymond, M.R., 203 O’Leary-Kelly, A.M., 352, 368 Paulhus, D.L., 187 406 Raynes, B.L., 111, 167, 294, 492, Olofsson, G., 414 Paulus, P.B., 480 Posner, B.Z., 311 Olson, D., 212 Payne, K., 192 Posner, R.B., 566 494, 495 Olson, D.A., 547 Payne, S.C., 137, 389 Postlethwaite, B.E., 187 Reade, Q., 162 Olson, J.N., 480 Pearce, J.L., 266 Potosky, D., 196 Reagan, R.W., 434, 441, 452 Olson, R., 8 Pearlman, K., 209 Prager, I., 46 Ream, M., 6 Olson-Buchanan, J.B., 212 Pedigo, L.C., 170 Pratt, A.K., 101 Reardon, C., 62 Oncale, J., 99 Peeters, M.A.G., 28 Pratt, C., 288 Reb, J., 256 O’Neill, M.J., 405 Peggans, D., 38, 197, 199 Premack, D., 340 Recardo, R.J., 309 Ones, D.S., 138, 168, 189, 194, Pelled, L.H., 405, 407 Premack, S.L., 366 Reck, M., 168, 169 Pelletier, L.G., 326 Prencipe, L.W., 578 Reddon, J.R., 186 196, 207, 261, 262, 386, 389 Pence, E.C., 254 Presser, H.B., 558 Reed, P.S., 569 Oppler, S.H., 265 Pereira, G.M., 171, 372 Preston, L.A., 535 Reeve, C.L., 121 Ordóñez, L., 335 Peter, L.J., 37 Price, M., 558 Reichard, R.J., 20 Oreg, S., 121 Peters, D., 164 Pricone, D., 309 Reif, J., 72 O’Reilly, C.A., 351 Peters, L.H., 257 Prien, E.P., 46 Reilly, R.R., 239, 262 Orians, G.H., 416 Peterson, J.B., 186 Prien, K.O., 46 Reilly, C., 559, 560 Osborn, D.P., 551 Peterson, N.G., 60 Pritchard, R.D., 17, 349, 351 Reilly, M.E., 171, 173 Osborne, E.E., 555 Petrick, J.A., 86 Pritchett, P., 511 Reilly, R.R., 265 Osburn, H.G., 372 Pfau, B., 239, 316 Prizimic, Z., 558 Reiter-Palmon, R., 23 O’Sullivan, B.J., 255 Pfeffer, A., 332 Probst, T.M., 524 Reitz, J., 197 Oswald, F.L., 173, 185 Pfeffer, J., 367 Psenicka, C., 547 Renk, K., 294, 340 Oswald, S.L., 98 Pharmer, J.A., 469 Ptacek, J.T., 396 Rentsch, J.R., 12, 255, 372 Otondo, R.F., 129 Philbrick, K.D., 436 Puffer, S.M., 351 Repetti, R.L., 367, 561 O’Toole, R.E., 572 Phillips, A.P., 150 Pulakos, E.D., 63, 64, 138, 143, Reymen, I.M., 28 Otting, L.G., 139 Phillips, J.J., 316 Rheinstein, J., 46 Outtz, J., 230 Phillips, J.L., 473, 487 204, 265 Riccobono, J.E., 338 Overman, S., 132 Phillips, J.M., 135 Pursell, E.D., 254 Rice, R.W., 551 Owenby, P.H., 291 Piasentin, K.A., 123 Purvis, K.L., 266 Rich, G.A., 252 Owens, D., 128 Piccolo, R.F., 436, 451 Richardson, K.M., 385 Owens, W.A., 184 Pichler, S., 140 Qian, Y.J., 347 Richardson, M.W., 205 Oz, S., 326 Pickren, W., 5 Quigley, A., 104 Richman-Hirsch, W.L., 212 Pierce, W., 150 Quigley, B.M., 448, 551 Riddle, D., 13 Padgett, M.Y., 361 Pierce, W.D., 326 Quilty, L.C., 186 Rieke, M.L., 210 Padgett, V.R., 176, 177 Pike, D., 532 Quinn, J.F., 86 Riggio, R.E., 431 Paese, M., 212 Pilcher, J.J., 555, 559 Quińones, M.A., 176, 179, 181, Riketta, R.S., 359 Pajo, K., 167 Pinder, C.C., 332 Robb, D., 397 Palmer, D.K., 137 Pine, D.E., 53 194, 311 Robbins, T., 265 Palmer, E.M., 121 Pingitore, R., 140 Roberson, Q.M., 121, 470 Palmer, M., 404 Pinkerton, I., 351 Rabinowitz, S., 552 Robert, C., 524 Parantia, D., 397 Plamondon, K.E., 63, 64 Rader, M., 137 Roberts, B.W., 324 Parker, P.A., 563 Platania, J., 476 Radosevich, D.J., 297 Roberts, G.E., 267 Parker, S.K., 547 Ployhart, R.E., 173, 204 Radosevic-Vidacek, B., 558 Robertson, D.W., 46 Parks, K.M., 386 Poczapski, P., 45 Rafaeli, A., 191 Robertson, I.T., 169 Parks, L., 333 Podsakoff, N.P., 339, 349, 543, Rafferty, A.E., 507 Robertson, I.V., 178 Paronis, C.A., 567 Raggatt, P.T., 587 Robin, J., 190 Paronto, M.E., 47 548 Ragins, B.R., 308 Robiner, W.N., 164 Parrett, M., 477 Podsakoff, P.M., 252, 340, 349 Ragsdale, K., 28 Robinson, D., 472 Parrish, TJ, 304 Podurgal, A., 399 Rahim, M.A., 449, 450, 497, 547 Robinson, D.D., 51 Parry, S.B., 318 Poe, A.C., 404 Rainey, R., 45, 469 Robinson, D.E., 552 Pascoe, D.D., 584 Pohley, K., 179 Raju, N.S., 89 Robinson, O., 549 Pascoe, D.E., 584 Pokorski, J., 560 Ramanujam, R., 445 Robinson, R.K., 102 Pass, J.J., 46 Ramesh, A., 389 Ramsay, L.J., 185 658 NAME INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Robinson, S.L., 328, 352, 368 Saad, S., 224 Schroeder, D., 30 Simons, R., 206 Roch, S.G., 19, 27, 37, 245, 255 Saal, F.E., 280 Schultz, L., 121 Simonton, D.K., 433 Rockloff, M.J., 475 Saari, L.M., 280 Schuster, F.E., 514 Singer, A.D., 359 Rockmore, B.W., 63 Saavedra, R., 238 Schuster, J.R., 344 Singer, B.W., 566 Rockstuhl, T., 445 Sablynski, C.J., 389 Schwab, D.P., 134, 277, 376 Sistrunk, F., 46, 65 Rodell, J.B., 186 Sacco, J.M., 140, 470 Schweitzer, M.E., 335 Sitzmann, T., 292, 304, 316 Rodriguez, C., 350 Saccuzzo, D.P., 202 Scialfa, C., 477, 586 Sivak, N., 586 Roebuck, C.M., 192 Sackett, P.R., 58, 99, 189, 190, Scott, D., 143 Skinner, B.F., 6, 8 Roehling, M.V., 137, 140, 543 Scott, K.D., 348, 367, 367 Slowiak, J.M., 338 Rogelberg, S.G., 266, 404 194, 195, 224, 230, 240, 389 Scott, W.D., 5, 6 Smith, A., 550, 551 Rohmert, W., 59, 60 Sackman, S., 510 Scullen, S.E., 184, 245 Smith, B.N., 40 Romanov, K., 549 Sadri, G., 535 Sears, D.O., 27 Smith, C., 575 Ronen, S., 332 Sagie, A., 358, 359 Segal, J.A., 533 Smith, C.L., 480 Roosevelt, F.D., 434 Saks, A.M., 135, 146 Segal, N.L., 361 Smith, C.S., 559, 560 Roraff, C.E., 536 Saks, M.J., 28 Sego, D.J., 311 Smith, D.E., 254 Rosen, B., 483 Salado, J.F., 324 Sehgal, K. G., 47 Smith, F.R., 239 Rosen, C.C., 549 Salancik, G., 332, 367 Seifert, C.F., 239 Smith, J.L., 583 Rosen, S., 396 Salas, C., 8 Seitz, D.D., 497 Smith, L., 558, 559 Rosenbaum, W.B., 351 Salas, E., 297, 304, 308, 468, 469, Seitz, R., 188 Smith, M., 138, 542 Rosenthal, D.B., 180 Seldman, M., 549 Smith, M.L., 272 Rosenthal, R., 325, 326 485 Setren, E., 127 Smith, O., 110 Ross, W.R., 498 Salgado, J., 363 Settoon, R.P., 367 Smith, P., 424 Rossi, M.E., 363 Salgado, J.F., 170, 186, 190, 194, Shadish, W.R., 28 Smith, P.C., 277, 278, 376 Rost, K., 338 Shaffer, D.R., 164 Smith, T.J., 527 Rotenberry, P.F., 179 195, 196, 207, 386 Shaffer, J.A., 139, 140, 187, 413 Smith. L., 557 Roth, L., 230 Salkind, N.J., 20 Shaffer, M.A., 384 Smither, J.W., 239, 262, 265 Roth, P.L., 137, 138, 143, 168, Salvisberg, A., 191 Shalley, C.E., 475 Snell, A.F., 183 Salyards, S.D., 192 Shankster, L.J., 265 Sniderman, M.S., 560 169, 170, 171, 178, 180, 189, Sanchez, J.I., 46, 53, 548 Shapira, Z., 277 Soderberg, L., 551 194, 196, 266 Sanders, G.S., 477 Shapiro, D.L., 483, 487 Solamon, J.M., 146 Rothstein, H.R., 184, 224, 385 Sanders, R.E., 139 Shaw, I.M., 468 Sollie, D., 176 Rothstein, M., 186 Santos, L., 8 Shaw, J.B., 367 Sollie, W., 176 Rotundo, M., 99, 431 Sato, T., 586 Shaw, J.D., 387 Sommer, R., 475 Rouhiainen, P., 324 Saunders, V., 184 Shaw, K.N., 334 Sommers, P.M., 499 Rouleau, E.J., 46 Sauser, W.I., 278 Shaw, M.E., 468 Sorensen, K.L., 28, 324 Rounds, J., 188 Sawyers, R.B., 512 Shea, T.M., 206 Sorra, J.S., 311 Rowe, J.S., 476 Scarborough, E.K., 119 Shell, R.L., 528 Sosnin, B., 401 Rowe, P.M., 140 Scarr, S., 569 Shen, W., 438 Sotherlund, J., 452 Rozell, D., 485 Schaffer, G.S., 184 Sheppard, J.A., 478 Sparks, C.P., 65, 184 Rozell, E.J., 181 Schaubroeck, J., 507, 544 Sherriton, J., 512 Speelman, E., 325 Rozen, S.C., 491 Schein, E., 466 Shetzer, L., 135 Spelten, E., 559 Ruback, R.B., 471 Scherbaum, C.A., 171 Shih, Y.C., 584 Spiros, R.K., 481 Rubenzer, S.J., 433 Scheu, C.R., 140 Shilobod, T.L., 444 Splittstoesser, R., 584 Rubin, R.S., 53, 334 Schindele, G., 528 Shim, D.M., 584 Spock, G., 154 Rucci, A.J., 2 Schippmann, J.S., 168, 171 Shinar, D., 587 Spoto, A., 336 Ruddy, T.M., 486, 524 Schleicher, D.J., 358, 431, 433 Shirom, A., 277 Sprigg, C.A., 547 Rudolph, C.W., 141 Schmidlin, A.M., 412 Shirreffs, B.P., 499 Spring, B., 140 Ruffman, T., 325 Schmidt, D.W., 134 Shockley, K.M., 363, 526 Spychalski, A.C., 179 Ruiz-Quintanilla, S.A., 455 Schmidt, F.L., 13, 137, 170, Shoenfelt, E.L., 170 Srinivas, S., 264, 265 Ruotolo, C., 577 Shore, L.M., 445 Stackman, R., 135 Rupert, G., 127, 134 180, 181, 184, 188, 189, 194, Shotland, A., 316 Stafford, E.M., 59 Russ-Eft, D.F., 293, 294 195, 207, 209, 215, 221, Shoup, R., 572 Stahl, M.J., 434 Russell, C.J., 222 224, 226, 227, 261, 262, Shultz, K.S., 23, 46, 47, 547 Stahl, M.K., 349 Russell, J.T., 214 349, 386 Sieber, J.E., 28 Stajkovic, A.D., 337, 339, 343 Russell, M., 547 Schmit, M.J., 64 Siegall, M., 345 Stamm, C.L., 359 Rutherford, M.A., 548, 549 Schmitt, N., 47, 138, 140, 143, Silbergeld, A.F., 578 Stanley, J.C., 315 Rutte, C.G., 28 171, 180, 183, 184, 185, 189, Simner, M.L., 191, 194 Stanton, N.A., 586 Ryan, A.M., 108, 140, 164, 324, 204, 205, 212, 470 Simon, L.S., 186 Stathatos, P., 108 326 Schneider, J.R., 180 Simoneaux, S., 17 Stauffer, J.M., 266 Rynes, S.L., 40, 123, 212, 333 Schollaert, E., 24 Simons, C., 350 Stedmon, A.W., 584 Rytting, M., 412 Schonberg, A.R., 268 Schrader, B.W., 11, 240 Schriesheim, C.A., 439, 443, 445 Schroder, C.M., 560 NAME INDEX 659 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Steel, P., 101, 477, 586 Swaroff, P.G., 134 Tochihara, Y., 555 Vasey, J., 46, 47 Steel, R.P., 335, 372 Swider, B.W., 139 Tolman, C.W., 476 Vasilopoulos, N.L., 47 Steelman, L.A., 337, 386 Swim, J.K., 266 Tomarelli, M., 164 Vecchio, R.P., 444 Steers, R., 380 Switzer, F.S., 168, 170, 171 Tonidandel, S., 223 Veiga, J.F., 91 Steers, R.M., 344 Switzer, K.C., 310 Tonowski, R., 578 Veres, J.G., 47, 138 Steggert, J., 140 Sylvia, R.D., 374 Too, L., 415 Verhaegen, P., 559 Steinbrenner, G., 413 Szalma, J.L., 550, 551 Topa, G., 127 Verhage, J., 441 Steiner, D.D., 138, 240 Toth, C.S., 151, 183 Verley, J., 8 Steingold, F.S., 109 Tait, M., 361, 363 Totterdell, P., 528, 558, 559 Vernon, H.M., 555 Stepina, L.P., 359 Tamara, K., 72 Tourangeau, R., 24 Vidacek, S., 558 Stern, J., 512 Tanaka, H., 566 Tower, R., 432 Vidmar, N., 471 Stern, W., 7 Tanaka, M., 555 Town, J.P., 551 Vincent, C., 45 Sternberg, R.J., 433 Taniirala, S., 445 Tracey, J.B., 311 Vinchur, A.J., 7, 171, 187 Sternburgh, A.M., 245 Tannen, D., 410 Trahiotis, C., 552 Vines, L.S., 531 Steubing, K., 252 Tannenbaum, R.J., 46 Traube, E.C., 586 Viswesvaran, C., 46, 189, 196, Stevens, L.A., 291, 419 Tannenbaum, S.I., 308, 311, 316 Traver, H., 316 Stevens, S., 154 Tarumi, T., 566 Travolta, J., 365 207, 261, 262, 358, 359, 362, Stewart, D., 304 Taubman, P., 361 Treviño, L.K., 349, 358, 359 363, 386, 548 Stewart, G.L., 139, 474, 487 Taxman, S., 106 Triana, M.C., 167 Viteles, M., 6 Stewart, P.A., 351 Taylor, H.C., 214 Triplett, N., 474 Vitell, S.J., 510, 512 Stewart, R., 126 Taylor, K., 573 Tross, S., 46 Vroom, V., 347, 447, 516, 517, Stewart, S.M., 190 Taylor, K.M., 478 Trosten-Bloom, A., 452 518, 519 Steyvers, F.J., 587 Taylor, M.S., 134 Troxtel, D.D., 146 Stokes, G.S., 183, 184 Taylor, P.J., 167, 293, 294 Truman, H.S., 434 Waclawski, J., 266 Stolovitch, H.D., 346 Taylor, R.R., 346 Truxillo, D.M., 47, 192 Wageman, R., 437, 438 Stolzenberg, K., 335 Taylor, S., 122, 132 Tsai, A., 167 Wagner, D.T., 528 Stone, N.J., 138 Teachout, M.S., 181 Tubbs, M.E., 335, 346 Wagner, J.A., 372 Stone, R.D., 316 Tedeschi, J.T., 448 Tubré, T.C., 17, 359 Wagner, R.F., 47 Stone-Romero, E.F., 140 Tekleab, A.G., 468 Tucker, P., 557 Wagner, S.H., 362 Stradling, S.G., 477 Tellegen, A., 361 Tuckman, B., 485 Wagner, T., 382 Stramler, C.S., 150 Tepper, B.J., 436, 439 Tulgan, B., 345 Walker, H.J., 129 Streshly, W.A., 448 Terpstra, D.E., 181 Turban, D.B., 139 Walker, M., 572 Stringer, M., 325 Terris, W., 188 Turner, J.T., 577, 578 Walker, R.W., 544 Stringfield, P., 167 Tesarz, M., 551 Turner, M.L., 586 Wall, H.J., 72 Stroud, L.R., 567 Tesluk, P.E., 483 Turnley, W.H., 547 Wall, L.C., 415 Strube, M.J., 439 Tesser, A., 396 Twomey, D.P., 97 Walter, C.S., 257, 265 Stuhlmacher, A.F., 72, 335 Tetrault, L.A., 439 Tyler, K., 78, 132, 306, 383, 488, Walters, A.E., 72 Stutzman, T., 46, 53 Tett, R.P., 186, 194, 359 Walton, B., 472 Su, R., 188 Theeuwes, J., 587 565, 583 Walton, S., 452 Suedfeld, P., 553 Theorell, T., 547 Tyler, P., 170 Wanberg, C.R., 508, 509 Sugawara, J., 566 Thomas, L.L., 25 Tziner, A., 280 Wang, M., 547 Sullivan, J., 181 Thomas, S.C., 212 Wang, M.J., 47, 584 Sullivan, K., 206 Thomas, S.L., 499 Uggerslev, K.L., 123, 254 Wang, Q., 363 Sulsky, L.M., 240, 254, 255, 542, Thombs, D.L., 476 Uhl-Bien, M., 445 Wang, Y.T., 584 Thompson, D.E., 65, 282 Unckless, A.L., 431 Wanous, J.P., 127, 133, 134, 575 Thompson, S., 161 Uziel, L., 475 Sulzer, J.L., 47 Thompson, T.A., 65 366 Summala, H., 587 Thoresen, C.J., 358, 359 Valacich, J.S., 397, 471, 472 Ward, E.A., 450 Summer, C.E., 466 Thornton, G.C., 212 Valentino, K.E., 436 Warner, J., 440 Summer, H.C., 262 Thornton, G.W., 178, 180 Vallerand, R.J., 326 Warr, P., 7 Summers, R.J., 135 Thorsteinson, T.J., 121, 139 Van De Water T.J., 5 Warr, P.B., 59, 404 Sundstrom, E., 551, 552 Tidd, S.T., 366 van Engen, M.L., 435 Warren, L.J., 578 Sundvik, L., 324 Tierney, P., 326 Van Iddekinge, C.H., 138, 139, Warwick, D.P., 560 Surrette, M.A., 27, 45, 58, 59, Tighe, E.M., 326 Watanabe, S., 363, 365 Tilton, K., 167 189, 194, 195 Watson, J., 5 374, 385 Timmerman, T.A., 556 Van Poucke, D., 496 Watson, J., 506 Suter, J., 7 Tinsdale, R.S., 140, 478, 479 Van Tuijl, H.F., 28 Watt, J.D., 358 Sutherland, V.J., 533 Titsworth, S., 303 Vanderheiden, P.A., 536 Watts, T., 468 Sutton, A.W., 264 Titus, L.J., 476 Vanerstoep, S.W., 470 Waung, M., 197, 200, 267 Sutton, H.W., 406 Tobares, V., 190 Vanhess, L., 565 Wayne, S.J., 366, 482 Sverke, M., 548 Vardaman, J.M., 387 Webber, R.A., 466 Swanson, N., 528 Varma, A., 445 Webber, S.S., 484 660 NAME INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Weber, C.L., 40 White, L.A., 265 Winters, J.J., 468 Youngjohn, R.M., 433 Webster, E., 7 Whiting, H.J., 255 Wirtz, D., 14 Yousef, R., 465 Wechsler, B., 380 Whitman, D.S., 370 Wiseman, R.M., 346 Yukl, G.A., 139, 239, 441, 445, Weekley, J.A., 143, 204 Whitney, D., 138, 452 Wisher, R., 304 Weinberg, A., 533 Widmeyer, W.N., 468 Witt, L.A., 237, 238 450, 451 Weingart, L.R., 488 Wiechmann, D., 171 Witvliet, C., 191 Yusko, K.P., 171 Weins, A.N., 167 Wieland, C., 498 Woehr, D.J., 145, 252, 255, 359, Weinstein, N., 551 Wiesner, W.H., 135, 143 Zaccaro, S.J., 485 Weinstein, N.D., 552 Wild, C., 510 433 Zajac, D.M., 359 Weiss, H.M., 367, 376 Wilk, S.L., 478 Wofford, J.C., 443 Zajack, M., 431, 434 Weitz, J., 140 Wilkinson, R.T., 559 Wolf, P.P., 243 Zajonc, R.B., 476 Welbourne, T.M., 346 Wille, B., 187 Wolkove, M., 386 Zapf, D., 361 Welch, J., 245 Williams, D., 150 Wood, H.G., 275 Zedeck, S., 230 Weller, M.D., 141 Williams, F., 146, 150, 163, 167, Wood, J., 561 Zeitlin, L.R., 552 Wellman, N., 436 Wood, J.M., 187 Zell, E., 240 Wells, C.L., 141 194 Wood, L., 264 Zellinger, P.M., 251 Wells, R., 584 Williams, J.R., 240, 337, 359 Woodward, N.H., 382, 569 Zemke, R., 290, 372 Wells, S.J., 400, 573 Williams, K., 477, 478 Wooten, W., 44, 46 Zenger, J.H., 486 Welsh, D.H., 341 Williams, K.J., 37 Worley, C.G., 506 Zetik, D.C., 335 Werbel, J.D., 240 Williams, K.M., 187 Worth, C., 345 Zhang, Z., 431 Werner, J.M., 37, 252 Williams, L., 412 Wright, C.W., 38, 40 Zhao, H., 366 Wernimont, P.F., 183 Williams, M.L., 471, 480 Wright, J.A., 525 Zheng, Y., 563 Wernli, S., 62 Williams, P.F., 512 Wrzesniewski, A., 45 Zhou, J., 337 Wesley, S., 46 Williamson, A.M., 527 Wuensch, K.L., 230 Zickar, M.J., 18, 187 Wesolowski, M., 40 Williamson, L.G., 137 Wulff, C., 121 Zielinski, D., 292 Wesson, M.J., 335 Willihnganz, M.A., 146 Wynes, M., 475 Zigarmi, D., 444 Westley, B., 506 Willis, C.E., 264 Zigarmi, P., 444 Wexley, K.N., 139, 224, 265, Willis, R.P., 311 Yamazaki, S., 555 Zimmerman, R.D., 167, 316, Willms, K., 584 Yammarino, F.J., 445, 450 280, 307 Willness, C.R., 101, 477, 586 Yan, T., 24 359, 363, 366, 367, Weyhrauch, W.S., 136 Wilmot, W.W., 492 Yandrick, R.M., 487 389, 548 Whelchel, B.D., 178 Wilson, A, 46 Yang, L.Q., 548 Zinda, M., 45, 469 Whelpley, C.E., 363 Wilson, D.S., 473, 481 Yang, T.S., 569 Zingheim, P.K., 344 Whetzel, D.L., 137, 179, 194, Wilson, D.W., 555 Yang, Y., 563 Zink, D., 91, 164 Wilson, M.A., 36, 54, 65 Yetton, P.W., 447, 516, 517, Zlotnick, S., 448 196 Wilson, W., 302, 434 Zottoli, M.A., 127, 133 Whitbred, R.C., 368 Wimbush, J.C., 188 518 Zuber, A., 317 Whitcomb, A.J., 385 Wing, J.F., 556 Yoon, K., 472 Zucchelli, L., 294 White, C.S., 164 Winter, D.G., 434 Yoshida, K., 555 Zweig, D.I., 145 White, K.D., 345 Young, M.S. , 586 Zweigenhaft, R.L., 416 NAME INDEX 661 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

SUBJECT INDEX 360-degree feedback, 237 consequences of, 108 Attendance, 247–248 Birmingham (AL) Chamber of 3M, 573, 583 legality of, 105–108 Attitude survey, 397 Commerce, 131 7-Eleven, 125 reasons for, 102–103 Attitudinal Listening Profiles, strategies, 103–104 Bishop v. District of Columbia, Abercrombie & Fitch, 82 Age Discrimination in Employ- 419 107 Ability, 54x ment Act, 89 Audience effects, 475 Ability tests Albemarle v. Moody, 38 Audience etiquette, 300 Bismarck, North Dakota, 345 Allen v. City of Marietta, 109 Audience, 297 Black Firefighters v. City of adverse impact, 196 Alliance for Employee Growth Austin Foam Plastics, 98 cognitive ability, 169–171 and Development, 532 Australia - protected classes, 84 Dallas, 107 perceptual ability, 171, 173 Allstate Insurance, 128, 130 Australia - vacation days, 573 Blind-box ads, 120, 123 physical ability, 174–177 Alpine Banks, 128 Authentic leadership, 452 Blogging, 129 psychomotor ability, 174 Alternate-forms reliability, Autocratic I strategy, 519 Blogs and training, 303 validity, 194–195 203–204 Autocratic II strategy, 519 Body language, 412–413 ABM Industries, 85 Alternative dispute resolution Averaging-versus-adding mod- Bomber wing, 465 Abramson v. William Patterson (ADR), 78–79 Bona fide occupational qualifi- College of New Jersey, 85 American Cytec, 307 el, 154 Absenteeism, 380–386 American Red Cross, 292 Avoiding style, 492, 494 cation, 92–93 correlates, 359 Americans with Disabilities Act Avon Products, Inc., 449 Bona fide seniority system, 97 rates, 381 Amendments Act, 89–91 Borders, 132 stress, 563–564 Americans with Disabilities Act, Banc One Corporation, 569 Borgata Hotel Casino and Spa, Abuelo’s, 342 89 Banding, 229–230 Acceptance stage, 534 Ammerman technique, 51 Bandwidth, 525 155 Accommodating style, 494 Ammons v. Aramark, 91 Bank of America, 128 Brainstorming, 480 Achievement–oriented style of Analytical Graphics, 573 Banker Steel, 341 Brazil - family leave, 102 leadership, 443 Anger stage, 534 Bargaining, 496 Bridge publication, 18 Adams v. North Little Rock Angus Barn Restaurant, 342 Barnes v. City of Cincinnati, 86 Bridgeport Guardians v. City of Police Department, 92 Appalachian heritage, 93 Barnum statements, 212 Adaptation, 507 Applebee’s Neighborhood Bar Base rate, 215 Bridgeport, 230 Adarand v. Pena, 107 and Grill, 86, 305 Baseline, 346 Bristol-Myers Squibb, 569 Additive tasks, 471 Application of training, 317 Bases of power, 440, 448–450 Broderick v. Ruder, 85 Adelphia, 507 Apply-in-person ads, 119, 120, Basic biological needs, 330 Brogden-Cronbach-Gleser Adverse impact, 94–95, 196, 123 BATNA, 496 223 Apprentice training, 306 Bay of Pigs, 478 utility formula, 219–223 applicants and hires, 95, 96 Arbitration, 79, 499 Behavior modeling, 293–294 Brundy v. Jackson, 85 calculating, 94–95 Arby’s, 122 Behavioral checklists, 248–250 Bubba Gump Shrimp Company, defenses for, 96–97 Archival research, 22–23 Behaviorally anchored rating practical significance, 94 Army Alpha, 5 391 statistical significance, 94 Army Beta, 5 scales, 277–278 Bugaboo Creek Steak Houses, AET, 59–61 Arthur Anderson, 507 Behavioral-observation scales, Affect and performance apprai- Artifacts, 415 317 sal, 265 Assessment centers, 178–180 280–282 Bulletin board, 400 Affective commitment, 360, Assignment, 465 Belgium Bullying, 577 377 Assimilate, 417 Bureau of Labor Statistics, 10 Affective identity motivation, Assimilation, 262 absenteeism, 381 Burger King, 122, 526 432 Assistance, 467 family leave, 102 Burlington Industries v. Ellerth, Affective-cognitive consistency, AstraZeneca, 572 Beliefs and conflict, 490 358 Asynchronous technologies, Benchmark answers, 144 100 Affiliation style for climate of 302 Best Buy, 342 Burnley v. Railway, 109 anxiety, 441 AT&T, 296, 532 Best Upon Request, 573 Burnout, 563 Affiliation, 465–466 Attendance games, 382 Beyond Freedom and Dignity, 8 Business communication, Affirmative action, 102–108 Bibby v. Coca-Cola, 99 Big Five personality dimensions, 402–405 185 Business games, 179 Binding arbitration, 79 Business impact, 317–318 Biodata, 181–185 Business meetings, 404 Butt Grocery Company, 302 C. Rinker Paving, 121 Cabela’s, 122 Caesar’s Casino, 93 Calef v. Gillette Company, 91 662 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

California Federal Savings v. City of Pittsburgh, PA, 532 Comparable worth, 71 Correlations with stress, 548 Guerra, 92 City of Richmond v. Croson, 107 Comparison, 476 Corresponding effects, 465 Civil Rights Act of 1866, 84 Compensable job factors, 67–68 Cost per applicant, 133 Camp Dresser & McKee, 485 Civil Rights Act of 1964, 84, 85 Compensatory approach to hir- Cost per qualified applicant, 133 Campus recruiters, 123, 124 Civil Rights Act of 1991, 84, 85 Counterbalancing, 203 Canada Claim Jumpers Restaurants, ing, 226 Counterproductive behavior Competency modeling, 55 family leave, 102 317, 459 Competency-focused perfor- correlates, 359, 363 protected classes, 84, 112 Clarian Health, 385 Counterproductive behaviors, vacation days, 573 Clarifiers, 142 mance dimensions, 242 Captain D’s Seafood, 302 Clark County School District v. Competition for resources, 489 389–390 Career assessment, 534 Complaint box, 398 Country club leaders, 435, 436 CareerBuilder, 130 Breeden, 99 Compressed work weeks, Covenants of good faith, 270 Carl’s Jr., 122 Classroom training, 295–301 Cover letters, 147–149 Carlson Restaurants, 536 Closed desk arrangement, 415 527–528 Crawford v. Medina General Carpal tunnel syndrome, 583 Cloutier v. Costco Wholesale, 88 Compromising style, 495–496 Case law, 82 Cluster grapevine, 406 Computer-adaptive testing, 213 Hospital, 98 Case study, 291–292 Coaching, 306–307 Concentra Corporation, 131 Creative recruitment ads, 121 Caston v. Trigon, 91 Coaching approach to leader- Concierge services, 573 Credit history, 191 Casual work, 528 Concurrent validity, 208 Crews, 484 Cause-and-effect relationships, ship, 444 Conditional privilege, 164 Criterion groups, 182 21 Coaction, 475 Conditional reasoning tests, 190 Criterion validity, 208–210 Central-tendency error, 259 Coca-Cola, 82 Confederate flag, 104 Criterion, 208 CEO compensation, 74–75 Coefficient alpha, 205 Conflict, 488–499 Critical incidents Chance v. Board of Examiners, Coercive power, 450 38 Coercive style in a climate of causes, 489–492 critical incident logs, 255 Change agents, 509 definitions, 488 critical incident technique Change analysts, 509 crisis, 441 difficult people, 491–492 Change management, 504–515 Cognitive ability, 169–172 resolving, 497–499 (CIT), 61–63 employee acceptance of Cognitive ability and commu- styles, 492, 494–497 performance appraisal, types, 489 change, 506–509 nication, 422 Conflict management techni- 255–257 implementing change, Cognitive ability and leadership, training, 288–289 ques, 482 Cross-functional teams, 484 509–511 431–432, 433 Conjunctive tasks, 471 Cross-training, 305 organizational culture, Cognitive ability tests, 170–172 Connelly v. Newman, 109 Cub Foods, 132 Cognitive deficiencies, 437–438 Consent decree, 103 Culture 512–516 Cohen Conflict Response Consideration-centered leaders, communication, 413 sacred cow hunts, 504–505 job satisfaction, 363, 364 Change resisters, 509 Inventory, 497 435, 436 leadership, 453–455 Charisma, 450 Collaborating style, 494–495 Consistency theory, 323 Cumulative trauma disorders, Cheaper by the Dozen, 7 Colorado Central Station Construct validity, 210–211 Chicago Firefighters Union v. Consultative I strategy, 519 583 City of Chicago, 230 Casino, 86 Consultative II strategy, 519 Customer appraisal, 239 Chicago Police Department, 132 Columbia Gas Development, Contamination, 249 Chick-fil-A, 341, 343 Content validity Dachman v. Shalala, 87 Child care, 569–572 407 Daimler AG, 307 Child care referral service, 572 Common goal, 465, 468 testing, 207–208 Dale-Chall Index, 426 Chile and absenteeism, 381 Common interests, 468 training, 316 Dana Spicer Heavy Axle Division, China and performance apprai- Common sense, 14 Contextual performance, sal, 240 Communication, 395–428 242–243 346 Christopher Lack v. Wal-Mart, Continuance commitment, 360, Days of worship, 86–87 99 business communication, 378 Dead-enders, 406 Chronic self-esteem, 324 402–405 Contrast effect in interview, 139 Debriefing, 29 Chronological resumes, 151, Contrast effect in performance Decision making and leadership, 152 communication barriers, appraisal, 262 Chronotypes, 559 490 Control group, 314 447 Chrysler, 532 Convenience sample, 28 Defamation, 164 Church of Body Modification, communication channels, Cooperative problem solving, Defense, 507 88 397, 411 498 Delegating approach to leader- Circadian rhythm, 558 Copeland v. Philadelphia, 109 Circles, 573 communication overload, Coping skills, 568 ship, 444 Circuit City Stores v. Adams, 79, 416–418 Core hours, 525 Denial stage, 533 499 Core self-evaluations, 362–363 Denial, 507 Cisco Systems, 132 communication structure, Corrected validity, 163 Dependent variable, 21 473–474 Correlation analysis, 29–30 Derivation sample, 183 Correlation coefficient, 26 Desk arrangement, 415 downward communication, Detroit Police Officers v. 400–402 Coleman Young, 108 improving communication Devil’s advocate, 479 skills, 422–426 informal, 405–408 interpersonal, 408–422 upward communication, 396–400 SUBJECT INDEX 663 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Diaz v. Pan American Airways, Electronic surveillance, 111 BFOQ, 92–93 Ethridge v. State of Alabama, 91 86, 93 Email, 403–404 Canadian protected classes, European Union Embeddedness, 389 Dictionary of Occupational Emotional counseling, 533 84, 112 family leave, 102 Titles (DOT), 60 Emotional state, 264 disability, 89–91 protected classes, 84 Emotional support, 467 drug testing, 109–110, Eustress, 542 Dierbergs, 342 Empathic listener, 420 Evaluation apprehension, 476 Diet, 566 Employee acceptance of change, 191–193 Evaporation, 553 Difference score, 26 electronic surveillance, 111 Everett v. Napper, 109 Differential validity, 224 506–509 Family Medical Leave Act, Evolutionary change, 507 Differentiation, 452 Employee assistance program Executive Order 11246, 103 Digital Corporation, 572 101–102 Executive search firms, 124, 125 Dinner: Impossible, 161 (EAP), 385 harassment, 98–101 Exercise, 565 DiPompo v. West Point, 91 Employee fit, 366–367 job relatedness, 96–97 Exit interviews, 398 Direct compensation, 70 Employee learning, 316–317 legal process, 78–82 Expectancy theory, 347–349 Direct mail recruiting, 128 Employee performance record, military veteran status, 92 Expectancy, 347 Directing approach to leader- pregnancy, 91–92 Expectation-lowering proce- 257 privacy issues, 109–111 ship, 444 Employee reactions, 316 protected classes, 82–92 dure, 135 Dirty Jobs, 365 Employee recognition, 342–343 reasonable alternatives, Experience ratings, 181 Discarding, 507 Employee referrals, 125–128 Experiment, 21–22 Discipline for not attending, 383 Employee selection 97–98 Experimental group, 21 Discrepancy theory, 366 religion, 86–89 Experimental method, 21 Disjunctive tasks, 471 ability tests, 169–177 Employment-at-will doctrine, Expert power, 449 Dispute, 498 assessment centers, 269–270 External recruitment, 118 Disqualifiers, 142 Employment-at-will statements, External validity, 19 Dissertation, 13 178–180 270 Extrinsic motivation, 326 Distance learning, 301–303 biodata, 181–185 Empowerment, 516–525 Distracting, 477 comparison of techniques, Empowerment charts, 523 Face validity, 212 Distress, 542 England - Family leave, 102 Facebook, 130 Distribution errors, 259 193–196 English-only requirements, 86 Faces Scale, 375–376 Distributive justice, 370 conditional reasoning tests, The Enforcer, 118 Face-to-face interviews, 137 DMTalentNow, 128 Enron, 507, 531 Fairfield, Toyota, 98 Dodaro v. Village of Glendale 190 Enzyme multiplied immunoas- Fairness of tests credit history, 191 say technique (EMIT), 192 Heights, 101 drug testing, 109–110, Equal Employment Opportunity adverse impact, 94–95, 196, Domino’s Pizza, 122 Commission (EEOC), 78, 223 Downsizing, 531–537 191–193 79 Downward communication, experience, 180–181 Equal Protection Clause, 85 differential validity, 225 graphology, 191 Equity theory, 350–351, measurement bias, 223 400–402 integrity tests, 188–190 368–369 predictive bias, 223–224 Drug and alcohol abuse, 564 interest inventories, 188 ERG theory, 331, 332 single-group validity, 225 Drug testing - cheating, 110 interviews, 136–144 Error and communication, 417 Family Medical Leave Act, Drug testing, 109–110, 191–193 knowledge tests, 169 Errors, 246–247 Drug-Free Workplace Act, 109 medical exams, 193 Escape, 418 101–102 Dyad, 464 personality inventories, Escod Industries, 132 Fannie Mae, 572 Dysfunctional conflict, 488 Ethics, 31–32 Faragher v. City of Boca Raton, 185–187 change management, Early retirement packages, 532 psychological exams, 110, 100 Earnings at risk plans, 344 537–538 Fear stage, 534 Echostar Communications, 91 193 communication, 427 Fear, 545 Education level and job analysis, realistic job previews, diversity efforts, 231 Federal contracts, 103 employee motivation, 354 Federal Law Enforcement 47 134–135 hiring based on physical Education, 168 recruitment, 118–133 Training Center, 302 Educational Testing Service, references, 160–168 appearance, 155–156 FedEx, 302 rejecting applicants, letters of recommendation, Feedback and motivation, 337 510 Feedback and training, 309 EEO-1 Report, 103 197–200 167–168 Feliciano v. Cleveland, 109 EEOC investigations, 80–81 resumes, 150–154 organizational commitment, Feng shui, 415 EEOC v. GEO Group, Inc., 88 training and education, FH Company, 121 Effect size, 26 391–392 Fiedler’s contingency model, Effective temperature, 554 168–169 personality testing, 198–199 Ego needs, 331 work samples, 178 role-play in training pro- 439–440 Elder care, 572–573 Employer-based websites, 129 Field research, 20 Electronic bulletin boards, 400 Employment agencies, 124 grams, 319 Fifth amendment, 85 Electronic media recruiting, 122 Employment contracts, 269 stress reduction, 580 File approach to biodata, 181 Employment interviews, the at-will doctrine, 275 Financial bonus, 382 136–145 workplace privacy, 113 Employment law adverse impact, 94–95, 196, 223 affirmative action, 102–109 664 SUBJECT INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Financial counseling, 534 Gender pioneers, 98 Group-group conflict, 489 definition, 2 Firing employees through email, Genecor, 468 Groupthink, 478–479 education, 11–13 General Electric, 291 Grutter v. Bollinger, 105, 108 employment, 9–11 411 General Motors, 522 GTE Directories, 483 history, 5–9 Five-factor model, 185 Generalizability, 19 GTE, 347 major fields, 4–5 Fixed shifts, 559 Genetic predispositions, Guantanamo Bay, 466 IBM, 132, 399, 483, 572 Flaws of leaders, 452 Guardian Angels, 469 Ice Hotel, 557 Fleishman Job Analysis Survey 361–362 Gulf Oil, 527 Icebreakers, 298–300 Gentry v. Export Packaging, 100 Identification, 467, 481 (F-JAS), 63 Geraldine Fuhr v. School Dis- Hackensack, NJ Police Depart- Illness and personal problems, Flesch Index, 424 ment, 132 Flexible hours, 526 trict of Hazel Park, MI, 92 385–386 Flexible work arrangements, Glass ceiling, 432 Hallmark Cards, Inc., 572 IMPACT theory, 440–442 Glenn v. Bumbry, 86 Halo errors, 259, 261 Implied contracts, 269 524–530 Gliding time, 526 Harassment, 98–101 Impoverished leaders, 435, Flexitour, 526 Goal setting and motivation, Harris Trucking, 122 Flextime, 525 Harris v. Forklift Systems, 100 436 Focus groups, 398 334–335 Harvey v. Chicago Transit, 110 Inability to perform, 271–272 FOG Index, 424 Goal setting and training, 289 Hawthorne effect, 8 In-basket technique, 179 Foldcraft, 347 Goal-focused performance di- Hawthorne studies, 8 Incentives Food Network, 161 Health-care costs, 564 Forbes v. ABM Industries, 85 mensions, 242 Helen Keller Hospital, 342 motivation, 338–342 Forced-choice rating scales, 235, Goldkist, 583 Hester v. City of Milledgeville, recruitment, 125–126 Golem effect, 325 training, 308–309 278–279 Google, 132. 163, 483, 528 110 Inclusive listener, 419 Forced-distribution method, 245 Gossip, 405, 406–407 Heterogeneous groups, 469 Increasing Human Efficiency in Forcing style, 494 Government Employees v. Dole, Hierarchy, 330 Forecasting, 561 Higgins v. City of Vallejo, 107 Business, 5 Form stability, 203 110 High-likability floater, 438 Indeed, 129 Forming stage, 485 GPA, 168–169 Hiring decisions, 225–230 Independent variable, 21 Four-fifths rule, 94 Graduate Record Exam, 11 Individual consideration, 451 Fourteenth amendment, 85 Graduate school - tips for get- banding, 229–330 Individual difference theory, 361 Fourth Amendment, 109 multiple-cutoff approach, Individual dominance, 478 Frame-of-reference training, ting into, 12 Individual-group conflict, 489 Grapevine, 405 227 Individual-oriented roles, 485 254–255 Graphic rating scale, 249 multiple-hurdle approach, Informal communication, France Graphology, 191 Gratz v. Bollinger, 108 228 405–408 absenteeism, 381 Greek Orthodox Church, 86 passing scores, 227–229 Informal job requirements, 48 terminating employees, 269 Grievance system, 78 rule of three, 227 Informational style for climate Freddie Mac, 572 Griggs v. Duke Power, 38, 96 top-down selection, Frederick v. Sprint, 100, 101 Grooming standards, 93 of ignorance, 440 Free-rider theory, 478 Group ability, 473 225–226 Informed consent, 20 Fry Readability Graph, 424, 425 Group cohesiveness, 468–472 Hold-out sample, 183 Infrequent observation, Functional conflict, 488 Group dynamics, 464–481 Holman v. Indiana Department Functional Job Analysis (FJA), 263–264 58–59 ability, 473 of Transportation, 99 Ingersoll–Rand, 399 Functional resumes, 151, 153 cohesiveness, 468–472 Home Depot, 122, 347 In-group, 445 Fundamental attribution error, communication structure, Homogeneous groups, 469 Initiating structure, 435, 436 268 Hong Kong and performance Input-output ratio, 350 Future-focused questions, 142 473–474 Inputs, 350 definition of a group, appraisal, 240 Institutional review boards, 20 Gainsharing, 346 Hooters, 93, 354 Instrumental style of leadership, Gardner v. Loomis Armored, 464–465 Horizon Blue Cross Blue Shield group performance, 443 Inc., 275 of New Jersey, 306 Instrumentality, 347 Garrison v. Justice, 109 479–481 Hostile environment, 99–100 Integrated Systems Consulting Gatekeeper, 418 group roles, 474 HR Equator, 73 Gaylord Palms, 131 groupthink, 478–479 Human factors, 5 Group, 125 Gender individual dominance, 478 Human factors, 583–589 Integrity tests, 188–190 personality, 473 Hunter v. Allis-Chalmers, 85 Intel, 483, 572 job analysis, 47 presence of others, 474–478 Huske v. Honeywell Interna- Intellectual stimulation, 450 leadership, 432, 435, 451 reasons for joining groups, Intelligence and job satisfaction, salary gap, 71 tional, 271 stress, 544 465–468 Hygiene factors, 333 363 Gender differences in commu- Group homogeneity, 469–470 Hypothesis, 15–16 Interacting group, 479 nication, 410–411 Group I strategy, 519 Interactional justice, 370 Gender isolates, 98 Group interviews, 137 I/O psychology Interactive video, 302 Group roles, 474 comparison to MBA Interdependence, 481–482 Group size, 471 program, 3 Interest inventories, 188 Group status, 472 SUBJECT INDEX 665 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Intermedics, 569 AET, 59–60, 61 Job related, 96 Kuder-Richardson Formula 20 Internal consistency, 205 competencies, 41, 54–56 Job rotation (K-R 20), 205 Internal locus of control, 349, conducting, 49–65 critical incident technique job satisfaction, 371 Laboratory research, 19 362 training, 305–306 Lack of job relatedness, 138 Internal recruitment, 118, 119 (CIT), 61–62 Job satisfaction Lack of training, 437 Internal reliability, 205 definition, 36 core self-evaluations, 364 Landscaped offices, 405 Internal Revenue Service, 86 Fleishman Job Analysis Sur- correlates of job satisfaction, Lanman v. Johnson County, KS, Internal validity, 19 Internalization, 507 vey, 63 359, 363 98 Internet recruitment, 129–130 Functional Job Analysis, 58, cultural differences, LaPorte Regional Health Sys- Internship, 12 Interpersonal communication, 59 363–364 tem, 339 importance of, 36–38 equity, 368–369 Laughter, 566 408–422 interviews, 38 individual differences, Lauriat’s Books, 123 Interpersonal Conflict at Work Job Adaptability Inventory, Lawshe Tables, 219–210 361–365 Leader Behavior Description Scale, 574 63–64 job characteristics, 371–372 Interpersonal conflict, 489 Job Components Inventory, life satisfaction, 363–365 Questionnaire (LBDQ), 436 Interrater reliability, 206 measuring job satisfaction, Leader emergence, 430–433 Intervening variable, 30 59, 62 Leader Match, 439 job descriptions, 38–44 375–378 Leader performance, 433–438 applicant tips, 146–147 Job Elements Inventory, 58 met expectations, 363–365 Leader position power, 439 problems with unstructured job participation, 52 organizational fit, 366–367 Leaderless group discussion, 179 Job Structure Profile, 58 organizational justice, 370 Leader-member exchange theo- interviews, 138–141 O*NET, 60 social information proces- structured interviews, observations, 51–52 ry, 444–445 Performance Improvements sing theory, 367–368 Leader-member relations, 439 137–138, 141–145 Job sharing, 529 Leadership types, 136, 137 Characteristics, 64 Job specifications, 41 Interview skills, 146–147 Personality-Related Position Job Stress Inventory, 574 authentic leadership, 452 Interviewee appearance, Job Structure Profile (JSP), 58 cognitive ability, 433, 437 140–141 Requirements Form, 64 Job titles, 40 correlates, 431 Interviewer-interviewee similar- Position Analysis Question- Jobs for Veterans Act, 92 cultural differences, ity, 140 Johnson v. Apland & Associates, Interviews and training, 288 naire, 56–58 453–455 Intimacy zone, 414 preparing for, 44–48 90 decision-making, 447 Intlekofer v. Turnage, 101 task analysis, 49–51, 52–54 Johnson v. Kroger, 274 Fielder’s contingency model, Intranets, 402 Threshold Traits Analysis, Jones v. McKenzie, 110 Intrepid Potash, Inc., 161 Jostens, 132 439–440 Intrinsic motivation, 326 63, 64 Journal, 17–18 gender, 435 Intuition, 138 Job analyst, 49 Juanita Caldwell v. Kentucky IPMACT theory, 440–442 Ireland - absenteeism, 381 Job applicant definition, 95–96 leader emergence, 430–432 Islam, 87 Job boards, 129–130 Fried Chicken, 102 leader skills, 445–447 Isolates, 406 Job characteristics theory, 329, Jurgens v. Thomas, 105 LMX theory, 444–445 Isolation, 470 Jurisdictional ambiguity, 490 management by walking Item homogeneity, 205 371 Just Born, 343 Item stability, 205 Job Choice Exercise (JCE), 434 around, 447–448 Ivy v. Damon Clinical Labora- Job classification, 37 Kaiser Aluminum, 372 needs, 434 tory, 110 Job competencies, 41 Kaiser Permanente, 125 path-goal theory, 443 Job Components Inventory Kentucky Fried Chicken, 122, power, 448–450 Japan situational leadership theo- performance appraisal, 240 (JCI), 59, 62 247 protected classes, 84 Job crafting, 45 Key issues approach, 144–145 ry, 443–444 vacation days, 573 Job descriptions, 38–44 Keystone RV, 112 task & person orientation, Job Descriptive Index, 376, 377 Khimar, 89 Jawa, 528 Job design, 37 Kitty Genovese , 19 435–437 Jehovah’s Witnesses, 87 Job Diagnostic Survey, 371 Knowledge, 54 traits, 433, 438 Jenkins v. Southern Farm Bu- Job Elements Inventory (JEI), 58 Knowledge test and training, transactional leadership, 450 Job enlargement, 371 transformational leadership, reau, 99 Job enrichment, 371 288 Jenson v. Eveleth Taconite, Co., Job evaluation, 37, 66–73 Known-group validity, 210 450–452 Knox County Education Associ- unsuccessful leaders, 99 external pay equity, 69–70 Jesperson v. Harrah’s Casino, 93 internal pay equity, 67–69 ation v. Knox County, 110 437–438 Jimmie Smith v. Salem, Ohio, 86 sex and race equity, 71–73 Kohl’s Department Store, 274, Vroom-Yetton model, 447 Job Adaptability Inventory (JAI), Job fairs, 130–131 Leadership motive pattern, 434 Job in General Scale, 376 342 Leadership Opinion Question- 63–64 Job involvement correlates, 359, Korea - performance appraisal, Job Analysis, 35–76 363 naire (LOQ), 436 Job knowledge tests, 169 240 Leadership traits, 433 job participation, 52 Kroger, 305 Least Acceptable Result (LAR), Kronos, 381 496 666 SUBJECT INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Least-preferred coworker (LPC) McGladrey & Pullen LLP, 527 Maslow’s need hierarchy, Nonconforming listener, 420 scale, 439 Mean effect size, 26 330–332 Nonverbal cues and interview- Measurement bias, 223 Lectures, 290–291 Medeco Security Locks, 295 needs, 330–333 ing, 141 Ledbetter Fair Pay Act, 80 Mediation, 78, 498–499 personality, 323–324 Nonverbal cues, 412–413 Legitimate power, 449 Medical exams, 192 Premack Principal, 340–341 Normal personality, 185 Leisure listener, 419 Medtronic, 293 punishment, 349 Normative commitment, 360, Leniency and letters of recom- Meeting cow, 505 recognition, 342–343 Memos, 402 rewards, 338–347 379 mendation, 163–164 Mental Measurements Year- self-esteem, 323–326 Norming stage, 485 Leniency errors, 259 self-regulation theory, North American Veterinary Les Concierges, 573 book (MMY), 213 Letter of recommendation, 160 Mentoring, 307–308 327–328, Licensing Exam, 74 Level, 417 Mere presence , 476 two-factor theory, 333 North Miami, Florida, 97 Leventhal v. Knapek, 111 Meridian Insurance, 407 Motivation potential, 329 Northwest Airlines, 532, 573 Levi Strauss, 572 Merit pay, 345 Motivators, 333 Norway - absenteeism, 381 Levy Restaurants, 305 Merrill Lynch, 82 Multiple channels, 418 Notre Dame University, 162 Lewis v. Heartland Inns of Met expectations, 365–366 Multiple cutoff, 227 Novartis, 82 Meta-analysis, 25–27 Multiple regression , 225 Nunn-Bush Shoe Company, 346 America, 86 Mexico Multiple-hurdle approach, 228 Nutreco, 381 Lexus of Kendall, 98 Multiple-source feedback, 237 Nuttzwerk, 368 LG Chem, 131 family leave, 102 MUM effect, 397 Liaison, 400 protected classes, 84 Oakland Mercy Hospital, 342 Libel, 164 Microsoft, 131, 295, 573 Nagy Job Satisfaction Scale, 376 Objective tests, 187 Life of Virginia, 302 Middle-of-the-road leaders, Naps, 528 Occupational Information Life satisfaction, 363–365 435, 436 Narcissists, 438 LinkedIn, 130 Military Veteran Status, 92 National Defense Authorization Network (O*NET), 60 Listening, 419–422 Miller Brewing Company, 101 Occupational Stress Inventory, Listservs and training, 303 Miller v. AT&T, 102 Act, 101 Literature reviews, 17–19 Minnesota Satisfaction National origin, 86 574 Little Albert, 19 Questionnaire (MSQ), 376, National security, 97 O’Connor v. Consolidated Coin Living case, 291 378 National Treasury Employees v. Local 6000 v. Janine Winters, 109 Minor frustration, 560 Caterers, 89 Los Angeles Police Department, Minor’s Landscape Services, 128 Von Rabb, 109 O’Connor v. Ortega, 110 Mitsubishi, 583 Need for achievement OFCCP, 71, 73 98, 469 Mixed-standard rating scales, Office and locker searches, 110 Louis v. Federal Prison Indus- 279–280 and leadership, 434 Office Depot, 397 MMPI-2, 186 and motivation, 327 Office design, 405, 415–416 tries, 85 Mobbing, 577 Need for affiliation Officers for Justice v. Civil Mobil Oil, 527 and leadership, 434 MacGregor v. Mallinckrodt, Inc., Modeling and training, and motivation, 327 Service Commission, 230 100 304–305 Need for power Ohio State studies, 435 Modified flexitour, 526 and leadership, 434 Ombudsperson, 400 Magazine, 18 Monarch Marking Systems, 483 and motivation, 327 Omission, 417 Magnetic style for climate of Monster.com, 130 Needs analysis, 284–289 On the job training, 304–308 Moog Components Group, 306 Negative feedback, 309 Oncale v. Sundowner Offshore despair, 441 Moonlighting, 560 Negative-information bias, 140 Management by exception, 450 Moore Tool Company, 400 Negligent hiring, 162 Services, 99 Management by Walking Morgan Stanley, 132 Negligent reference, 165 One-on-one interviews, 137 Motivating employees Negotiation process, 482 On-site child care facilities, 569 Around (MBWA), behaviors implying motiva- Negotiation, 496 Open desk arrangement, 415 447–448 Netherlands - absenteeism, 381 Operant conditioning, 338 Management teams, 485 tion, 322 Neuroticism, 544 Optimal level of arousal, 542 Managerial grid, 435 equity theory, 350–351 New London, CT Police Organizational analysis, 285 Manipulation, 21 ERG theory, 332–333 Organizational citizenship Manpower Incorporated, 132 expectancy theory, 347–349 Department, 198, 363 Marital status, 93 feedback, 337 Newell Rubbermaid, 306 behaviors, 323, 390 Market position, 69 goal setting, 334–335 Newsletter, 402 Organizational citizenship Martin v. PGA Tour, 91 group incentive plans, Newspaper ads, 119–120 Maslach Burnout Inventory, 574 Nextel, 82 correlates, 359, 363 Maslow’s needs hierarchy, 345–347 Nike, 572 Organizational climate, 330–332 intrinsic motivation, 326 Noise and communication, 412 Massed versus distributed job characteristics, 329 Noise, 550–553 440–442 practice, 297 job expectations, 328–329 Nominal group, 479 Organizational commitment Maximum Supportable Position Nonbinding arbitration, 79 (MSP), 496 Noncalculative motivation, 432 correlates, 359 Mayer v. Nextel, 274 definitions, 358, 360 McDonald’s, 122, 341, 343 measures of, 376, 380 Organizational Commitment Questionnaire, 380 Organizational Commitment Scale, 380 SUBJECT INDEX 667 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Organizational Constraints evaluating performance, Petit v. City of Chicago, 105 Proximity and communication, Scale, 574 257–265 Pharakhone v. Nissan, 102 397 Physical ability tests, 174, Organizational culture, 510–516 forced–choice rating scales, Proximity errors, 261–262 Organizational fit, 366–367 278–279 176–177 Proximity of team members, 483 Organizational fit questions, Physical appearance and dis- Prudential Insurance, 123, 569 forced distribution, 245–246 Psychological contracts, 366 143 graphic rating scales, 248 crimination, 93 Psychological exams, 192 Organizational justice, 351, 370 job analysis, 35 Physical proximity, 465 Psychological reactance, 471 Organizational politics, 549 mixed-standard scales, Physical Symptoms Inventory, Psychological resumes, 151, 152, Organizational psychology, 4 Organizational socialization, 279–280, 281 574 154 observing performance, Pineda v. United Parcel Service, Psychological tests and privacy, 516 Orthodox Jews, 86 255–257 271 110–111 Other characteristics, 55 paired comparisons, 244 Piscataway, NJ, 106 Psychology and Industrial Out-group, 445 performance review inter- Pitney-Bowes, 307 Outplacement programs, Point-of-purchase recruiting, 122 Efficiency, 5 view, 266–268 Poland - absenteeism, 381 Psychomotor ability, 174, 175 533–534 quality of work, 246–247 Policy manual, 400–401 Psychopathology tests, 187 Outputs, 350 quantity of work, 246 Political affiliation, 93 PsycINFO, 17 Outside pressure, 470–471 rank order, 243–244 Polk State College, 161 Public distance zone, 414 Outsourcing, 531 rater training, 254–255 Polygraph, 189 Public employment agencies, 125 Overlearning, 311 rating errors, 259–263 Position Analysis Questionnaire Public policy, 269 Overt integrity tests, 189 reasons for, 235–236 Punctuated equilibrium, 486 safety, 248 (PAQ), 56–58 Punishment, 349 Paid time off programs, terminating employees, Position style for climate of Pygmalion effect, 325 382–383 269–273 instability, 441 Qualified work force, 107 Paired comparisons, 244–245 360-degree feedback, Posttest, 314 Quality circles, 372 Pal’s Sudden Service, 318 237–240 Power differentiation, 482 Quality of work, 246–247 Panel interviews, 137 Performance appraisal - job POWs, 466 Quantitative Workload Inven- Paper cow, 504–505 analysis, 37 Practical significance, 26 Paralanguage, 414–415 Performance appraisal review, Practicum, 12 tory, 574 Parallel teams, 484 235, 266–268 Pratt & Whitney, 583 Quantity of work, 246 Participative style of leadership, Performance appraisal scores - Prayer, 87 Quasi-experiment, 22 training, 287, 308 Predictive bias, 223 Questionnaire approach to 443 Performance correlates, 359, 363 Predictive validity, 208 Passing scores, 227–229 Performing stage, 485 Preferential hiring, 104–108 biodata, 182 Passive applicants, 132 Permanency, 483 Pregnancy Discrimination Act, Queuing, 418 Passive-aggressive leaders, 438 Person analysis, 287–289 Quid pro quo, 98–99 Pass-through programs, 307 Personal distance zone, 414 91–92 Past-focused interview ques- Personality Premack Principle, 340–341 R.R. Donnelley & Sons, 314 absenteeism, 363, 386 Presence of others, 474–478 Race tions, 143 conflict, 491–492 Pretest, 314 Path-goal theory, 443 employee selection, Primacy effect job analysis, 47 Patterned-Behavior Description 185–187, 194–195 performance appraisal, group performance, 473 job interviews, 139 Interviews (PBDI), 143 job analysis, 47 performance appraisal, 256 265–266 Pay analysis groups, 71, 72 job satisfaction, 363 resumes, 151 protected classes, 85 Pay for performance, 344 leadership , 431–432, 433, 438 Priming, 151 stress, 544 Peak-time pay, 528 motivation, 323, 324 Principal Financial Group, 572 test performance, 196 Peer ratings, 238 stress, 543–544 Privacy issues, 109–111 Radiation, 553 Pepperdine University, 14 Personality inventories, Probability grapevine, 406 Radio Shack, 411 Perceptual ability, 171, 173 185–187 Probationary period, 270 Rahim Organizational Conflict Performance appraisal Personality-Related Positions Procedural justice, 370 Requirement Form (PPRF), Product design, 584 Inventory, 497 appraisal focus, 241–243 64 Professional Golfers Association Ramadan, 87 attendance, 247–248 Personality-based integrity tests, (PGA), 91 Random assignment, 28 behavioral checklists, 189 Profit sharing, 346 Random sample, 28 Personnel psychology, 4 Programmed instruction, 303 Rank order, 243–244 248–251 Person-organization fit, Progressive discipline, 271 Rankin v. Seagate Technologies, behavioral observation 366–367, 388, 548 Project GLOBE, 453–455 Personpower planning, 37 Project teams, 485 102 scales, 280. 282 Perspective taking, 560 Projective tests, 187 Rater reliability, 262–263 behaviorally anchored rating Peter Principle, 37, 236 Proportion of correct decisions, Raytheon, 572 218–219 Readability, 424–426 scales, 277–278 Protected classes, 82–92 Realistic job previews, 134–135, cultural limitations, 328 236–237 Rear end collisions, 586–587 employee comparisons, 243–246 668 SUBJECT INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Recency effect and performance Rest periods, 556–557 Seventh-Day Adventists, 86, 87 Space and communication, appraisal, 256 Restricted range, 209 Sexual orientation, 93 413–414 Resume fraud, 160–162 Shackelford v. Deloitte & Recency effect, 263 Resumes, 150–154 Spain - absenteeism, 381 Receptive changers, 509 Return interviews, 137 Touche, 274 Spearman v. Ford, 99 Recognition - absenteeism, 383 Return on investment, 318 Sharpen, 417 Spearman-Brown prophecy for- Recruitment, 118–135 Revolutionary change, 507 Shiftwork, 557–560 Reward power, 450 Shoney’s, 81 mula, 205 blogging, 129 Rheineck v. Hutchinson Shrinkage, 189 Specific leader skills, 445–447 direct mail, 128 Siena Reasoning Test, 171 Speed cow, 505 diversity, 131–132 Technology, 101 Sikhs, 88 Speed reduction, 587 electronic media, 122 Ridge House and Safe Harbors, SimplyHired, 130 Split-half method, 205 employee referrals, 125–128 Simulation exercises, 292 SSEGs, 71 employer-based websites, 129 132 Simulations, 179 Stability, 470 employment agencies, Right/wrong approach, 143 Singapore - performance ap- Stages of change, 506–507 Rituals, 516 Standard deviation of perfor- 124–125 Roanoke County, Virginia, 70 praisal, 240 evaluating recruitment Rock Bottom restaurants, 129, Single-group validity, 223–224 mance in dollars, 221 Single-strand grapevine, 405 Standard deviation test and ad- effectiveness, 133–134 317 Situational judgment tests, 171 executive search firms, Roderick Jackson v. Birmingham Situational leadership theory, verse impact, 94 Standard error of measurement, 124–125 Board of Education, 94 443–444 Internet recruiters, 130–132 Roebuck v. Odie Washington, 101 Situational questions, 142, 143 229 Internet, 129–130 Role ambiguity, 547 Situational self-esteem, 324 Starbucks, 526 job boards, 129–130 Role conflict, 547 Skill, 54 Statistical significance, 29 job fairs, 130–131 Role overload, 547 Skill level determiners, 142 Stock options, 347 newspaper ads, 119–121, 123 Role play, 293–294 Skill test and training, 288 Store 24, 123 nontraditional populations, Rorschach Ink Blot Test, 187 Skill variety, 329 Storming stage, 485 Rotating shifts, 559 Skill-based pay, 308–309 Strain, 542 132 Rugged Warehouse, 123 Skin color, 85–86 Straw man, 471 passive applicants, 132 Rule of 3, 227 Slander, 164 Stress, 542–575 point-of-purchase methods, Rumor, 407 Sleep, 567 Russell v. Principi, 274 Slightly heterogeneous groups, consequences of stress, 122–123 561–564 public employment agen- Sacred cow hunts, 504–505 469 Safety needs, 330 Small group, 464 definitions, 542–543 cies, 125 Safety, 248 SME conference, 49 forecasting, 561 realistic job previews, Salamander Restaurant, 292 Smith v. First Union National gender, 544 Salary equity analyses, 72–73 job characteristics, 546–547 134–135 Salary grade, 41 Bank, 100 managing stress, 565–568 recruiters, 123–124 Salary surveys, 69–70 SmithKline, 123 measuring stress, 574–575 social media, 130 Salat, 87 Smoking reduction, 567 minor frustration, 560–561 Reduction in force, 272 Scientist-practitioner model, 3 Social distance, 482 noise, 550–553 Redundant systems, 521–522 Scorer reliability, 206 Social distance zone, 414 occupational stressors, Reference check, 160 Secret shoppers, 239 Social facilitation, 474–476 Reference detectives, 165 Section 503, 89 Social impact theory, 472 546–547 Reference, 160 Seinfeld, 101 Social information processing organizational stressors, Referent power, 450 Selection ratio, 215 Reinforcement hierarchy, 340 Self-actualization needs, 331 theory, 367–368 548–549 Rejecting applicants, 197, Self-appraisal, 239–240 Social inhibition, 474–476 personal stressors, 545–546 199–200 Self-directed teams, 372 Social learning theory, 367–368 race, 544 Rejection letter, 197 Self-efficacy, 324 Social loafing, 477 residual stress, 561 Relaxation techniques, 570 Self-empowerment, 567–568 Social media and recruiting, 130 stress personalities, 543–544 Reliability coefficient chart, Self-esteem workshops, 325 Social needs, 331 stress reduction interven- 204 Self-esteem, 323–326 Social normative motivation, 432 Reliability, 202–206 Self-fulfilling prophecy, 325 Social recognition, 342 tions, 568–573 Religion, 86–89 Self-monitoring and leadership, Socially influenced self-esteem, temperature, 553–557 Religious attire, 87–89 work schedules, 557–560 Reluctant changers, 509 431–432, 433 324 Stress and absenteeism, Rene v. MGM Grand Hotel, 99 Self-regulation, 327–328 Social-oriented roles, 474 Rent-a-Center, 83 Send-resume ads, 120, 123 Solomon four-groups design, 315 384–385 Repetitive-stress injuries, 583 Serial communication, 396–397 Sommers v. Budget Marketing, Stress and performance ratings, Research methods, 13–30 Serial interviews, 137 Resentment, 546 Serious health condition, 102 86 264 Residual stress, 561 Soroka v. Dayton Hudson, 110 Stress, 542–576 Resistance, 546 Southern California Edison, 346 Stressors, 542 Respond by calling ads, 119, Southwest Airlines, 451 Strictness error, 259 120, 123 Strong Interest Inventory, 188 Structured interviews, 136, 137–138, 141–145 Stylistic listener, 420 SUBJECT INDEX 669 Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

Subject matters experts (SMEs), Temperature, 553–557 Transfer of training, 310–312 Vietnam-Era Veterans Readjust- 49 Temporal stability, 202 Transformational leadership, ment Assistance Act, 92 Temporary Associates, 126 Subordinate ability, 443–444 Temporary employees, 531 450–452 Viking Glass, 508 Subordinate ratings, 239 Terminal master’s degree Travel, 342 Violation of company rules, 270 Sucker effect, 478 Triad, 464 Virtual job fairs, 124 Suggestion box, 398 programs, 11 Triangling, 494 Virtual reality, 292 SunTrust Bank, 572 Terminating employees, Triblo v. Quality Clinical Labo- Virtual teams, 483 Superior Court Records Man- Vision, 451 269–273 ratories, 110 Vocational counseling, 188 agement Center, 344 Termination meeting, 272–273 Turnover, 387–389 Vocational Rehabilitation Supermax prison, 466 Test fairness, 223–224 Supervisory ratings, 238 Test-retest reliability, 202 correlates, 359, 363 Act, 89 Support network, 567 Texaco, 82 cost of, 387 Voice mail, 403–404 Supporting approach to leader- Texas Industries, 399 reducing, 387–389 Voice stress analyzer, 189 Thematic Apperception Test Twitter, 130 Voucher systems, 570 ship, 444 Two-factor theory, 333 Voyles v. Ralph Davies Medical Supportive style of leadership, (TAT), 187, 434 Type A personalities, 544 Theory, 15–16 Type B personalities, 544 Center, 86 443 Theory of Advertising, 5 Typical-answer approach, Vroom-Yetton Model, 447, Surveys and training, 288 Theory X, 435, 436 143–144 Surveys, 24–25 Theory Y leaders, 435, 436 516–519 Survivors of downsizing, 535 Theraldson Enterprises, 344 U.S. Capitol Police, 303 Sweden - absenteeism, 381 Third-party intervention, U.S. v. Phillip Paradise, 106 Wage trend line, 69 Swimming ability, 97 UCLA, 162 Waivers - references, 164 Sybase, 125 498–499 Ulane v. Eastern Airlines, 86 Walker v. Secretary of the Symbols, 516 Threshold Traits Analysis Unclear policy and poor record Synchronous distance learning, Treasury, 85 (TTA), 63, 64 keeping, 384 Walmart, 305, 448 303–304 Tiano v. Dillard Department Uniform Commercial Code, 270 Webb v. City of Philadelphia, 89 Synchronous technologies, 302, Uniform Guidelines, 38, 45 Webcasts, 303 Stores, 87 Union National Bank, 344 Webinars, 303 303 Time management, 570 Union Special, 128 Wegmans Food Markets, 128 Synthetic validity, 209–210 Time Savers, 573 Union steward, 400 Well pay, 382 System efficiency, 585–586 Time Warner, 572 United Airlines, 342, 347 Wellness programs, 385 Timpkin, 497 United Kingdom Wendy’s, 122 Taco Bueno, 353 Tioga Sportswear, 569 Western Electric Company, 8 Tactical style for climate of Title VII, 85 absenteeism, 381 Western State Paving v. Wa- Top-down selection, 225–226 vacation days, 573 disorganization, 442 Toyota v. Williams, 90 United Space Alliance, 531 shington State, 106 Taiwan - performance appraisal, Trade magazine, 18 United Way, 306 White Memorial Medical Cen- Training Unstructured interviews, 136, 240 138–141 ter, 126 TalentMap, 128 apprentice training, 306 Unsuccessful leaders, 437–438 Whizzinator, 110 Tardiness correlates, 359 behavioral modeling, Unusual behaviors, 256 Wikis and training, 303 Target, 122 Unusual information, 151–152 Winning at all costs, 494 Task analysis, 52–54 293–294 Use of time, 414 Withdrawal, 494 Task analysis - training, 286 case studies, 291–292 Utility formula, 219–223 Wonderlic Personnel Test, 171, Task identification, 329 classroom training, 295–301 Task interdependence, 490 coaching and mentoring, Valence, 347 172 Task inventory, 52–54 Valid testing procedures, 97 Work at home, 529–530 Task orientation and leadership, 306–308 Validity, 206–213 Work Preference Inventory distance learning, 301–303 Validity of tests, 193–196 435–437 evaluating training, 314–318 Validity coefficient, 163 (WPI), 326 Task significance, 329 goals and objectives, 289 Validity Generalization (VG), 209 Work samples, 178, 179 Task structuredness, 439 job rotation, 305 Values, 452 Work teams, 483–484 Task-centered leaders, 435, 436 lecture, 290–291 Vancouver International Air- Worker Adjustment and Re- Task-focused performance di- modeling, 304–305 needs assessment, 284–289 port, 32 training Notification Act mensions, 242 on-the-job training, Vega-Rodriguez v. Puerto Rico (WARN), 272 Task-oriented roles, 474 Workplace violence, 575–579 Taxman v. Board of Education, 304–308 Telephone, 111 WorldCom, 531 role play, 292–293 Vertical dyad linkage (VDL) Written interviews, 137 106 simulation exercises, 292 Taylor-Russell Tables, 214–218 training motivation, theory, 444–445 Xerox, 483 Team leadership, 435, 436 Vertical percentage method, 182 Teams, 481–488 294–295, 308–309 Veteran’s preference rights, 97 Yahoo, 161 Technical listener, 420 transfer of training, 310–312 Victims of downsizing, 535 YouTube, 129 Telecommuting, 529–530 Trait-focused performance di- Telephone calls, 402–403 mensions, 241 Zenger-Miller, 294 Telephone interviews, 137 Transactional leadership, 450 670 SUBJECT INDEX Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.