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Published by mixcomm247, 2023-01-30 18:59:32

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DISCOVER Nutrition Clubs 1

What Is A Nutrition Club? Nutrition Clubs provide a supportive community setting for people who wish to focus on good nutrition through the consumption of Herbalife Nutrition products. Only Herbalife Nutrition Independent Members that have been a Members for at least 90 days may operate Nutrition Clubs. How you choose to operate your Nutrition Club is up to you. As long as you follow Herbalife Nutrition’s Rules of Conduct, you can infuse your own style and personality into your Nutrition Club. Nutrition Club Benefits Convenience You can operate a Nutrition Club from a commercial location or a residential location. (Check the Nutrition Club Rules for acceptable locations.) Community Experience Your Nutrition Club customers can familiarize themselves with Herbalife Nutrition products in a social atmosphere, allowing you to create and foster the personal relationship that is the essence of direct selling. A Natural Setting Nutrition Clubs are an informal environment where customers can talk about and enjoy Herbalife Nutrition products (Formula 1 Nutritious Mix Soy Protein, Tea Mix, and Herbal Aloe Concentrate Mix) and learn about the Herbalife Nutrition opportunity. Retailing Opportunity Nutrition Club customers may purchase products for personal consumption to use at home. Flexibility Nutrition Clubs can be adapted with other Herbalife Nutrition business methods you are using. 2

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Where Can I Open My Nutrition Club? There are two types of Nutrition Club locations: Residential Locations (home) When operating your Nutrition Club in a residential location, it is important to uphold the “Good Neighbor Policy”: • Limit Club attendance and take other necessary steps to keep noise, parking, traffic congestion or other forms of nuisance to a minimum. • Respect your neighbors and invite them to participate. • Remember, you are the brand! Always show Herbalife Nutrition in a positive light. • A Club in a residential location is a great way to get experience running a Club, without the incurring the expense that Commercial locations bring. 4

Commercial Locations If you choose to operate your Nutrition Club in a commercial area, before you sign a lease, sublease or purchase a location please keep the following in mind: • Commercial Clubs may involve renting space and acquiring business permits. Be sure to evaluate these costs before signing a lease, sublease or purchasing a location. • Be a Member for at least 90 days. • You may not operate a Club as a restaurant or within a retail establishment. • Clubs may not operate on the premises of retail establishments. Retail establishments are defined as fixed locations whose primary activity is the on-site sale or delivery of goods to consumers. • Clubs may not operate on the premises of service establishments whose primary purpose is to provide prepared foods (such as restaurants, cafés, ice cream shops, etc.). However, it is permissible to operate within other types of service establishments – such as beauty salons, barber shops, gyms, and health clubs provided that the Club activities and signage are restricted to an enclosed room and are not visible to passers-by or to the public frequenting the service establishment provided the establishments are not opened to a street/avenue, gallery, mall or commercial location. If you have any questions, please email the Member Business Practice and Compliance or Business Development department at [email protected] or [email protected] or call Member Services at (603) 2706 9888 5

Tips for Nutrition Club Operators Getting Started • When first getting started, read and familiarize yourself with the “Nutrition Club Rules” onhtps:/www.myherbalife.com/en-MY/ed/ds/pages/keys-to-suces/busines-methods/nutrito.nY-club.ohtmlu may want to review them with your Sponsor. • Remember, not all Clubs are the same. In order to learn best practices, we suggest that you go on a “Tour a Nutrition Club!” with your upline to visit existing Nutrition Clubs and experience them firsthand. • Decide if this method of business is right for you – either in a residential, or commercial location. • You have the option to operate a Nutrition Club on your own or with a group of independent Members. When operating as a group, make sure that you will work well together and that all the operators fully understand the Club’s procedures and Herbalife Nutrition’s rules. • If operating a Club as a group, decide which one of you will be the primary operator and will accept full responsibility and oversee all operations for the Club. This Members name and contact information needs to be submitted ohtps:/nerbalif-econt.hrblcom/NCRegistraon/#NCRegistraon/dsHme?locta=en_MY&env=MYHLh&authoken=yJ0eXAiOJKV1QiLCJhbGciOJIUze1NiJ9.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.BwP8MnVJSw6sXp8Ny_fB0e15MUBWGA3QiM-FbydYi4bers operating the Nutrition Clubs are required to be registered. Before entering into a lease, sublease or purchase of your commercial Club location • You must be a Member for at least 90 days. • Understand Herbalife Nutrition’s rules and learn best practices from other Club operators. • Become familiar with the business and thoroughly consider the expenses and time commitment involved in operating a Nutrition Club in a no-pressure environment. • Register the Club online at htps:/herbalife-econ ectslc.hrbl.com/nocreg/r by calling Herbalife Nutrition at (603) 2706 9888 or email the details to [email protected] 6

Getting Prepared • Select an affordable location that suits your personal needs. Work with your Sponsor to calculate rent and other expenses before signing a lease for a commercial location. • Acquire the necessary licenses, insurance and permits from city, county and state departments and agencies, which may have different requirements. Local laws and regulations may limit your ability to serve food or impose licensing and inspection requirements. Always make sure you understand these laws and regulations before you open your Club. • Attend Nutrition Club training sessions. • Post the required Hygiene and Nutrition Club Operator Notices. • If you choose to post before and after photos inside your Nutrition Club, use the appropriate disclaimer and make sure you have the person’s permission. Remember, if you choose to share photos or videos, and income testimonials, each one must be lawful, truthful, substantiated, and not misleading. In addition, each one must be accompanied with appropriate disclaimer. • Make use of the great downloadable tools and resources available on htps:/w w.myherbalife.com/en-MY/ed/ds/pages/keys-to-suc es /busines -methods/nutriton-club.html • Set up electronic equipment for information sharing and meetings (computer, television, DVD player or projector, if available). • Have a library area for nutrition articles and the Herbalife Nutrition product catalog. • Create a display area for Herbalife Nutrition products. Club operators may display product-related literature, promotional items, and one unit (per product) of unopened Herbalife Nutrition product in its original packaging. Displays may not be visible from the exterior. When preparing shakes, teas and Herbal Aloe Concentrate Mix for consumption, each of the packaged products must be available for inspection. Use this display to discuss recommendations for additional products your customers may like to purchase for home use. • Make sure you have adequate supplies, such as blenders, hot water dispenser, disposable cups, napkins, water, ice, and a variety of Herbalife Nutrition products. 7

Nutrition Club Registration • If you wish to operate a Nutrition Club from a commercial location, before signing oahntlpes:/awwsw.meyh,erbsaluife.bcoml/eena-MYs/Heomeo/Derfatupolt/Dussrecehaifsyeotuhemleoecat ttihoenryeoquuimreumset nvitssittothreehtpgs:/wiwsw.mtyheerbalrife.coam/en-MCY/ed/dlsu/pagebs/keys-oto-surcesc/busainesl-lmethods/nutriton-club.html Herbalife Nutriton at (603) 2706 9888 • After you register your Club, please include the required photographs of the Club’s overall exterior, entrance, and coverings for the windows and door. Clubs are not retail establishments, cafés, restaurants or takeout establishments.The following rules apply to the Club exterior, to avoid any misconceptions by the public: • Tables, chairs, or outdoor seating are not allowed. • Club exterior doors must remain closed. • The doors and windows of non-residential Clubs must be properly covered so that the interior of the Club is not visible to people outside of the Club. Coverings may not: • Display any Herbalife Nutrition branding (names, logos, etc.). • State, imply or suggest (even without words) that retail products are available for purchase inside. • Use or incorporate “Before & After” photographs. • Display the word “shake” or pictures of shakes or any other products (even if unbranded). • The following is not allowed on the Club’s exterior: - Visa or MasterCard (or any other credit card merchant) decals or signs. - The word “welcome.” - Pictures or logos of shakes, blenders. - Pictures of food or products. - Telephone numbers. - Website references such as “.com,” “www,” “.net,” or any other such reference. - Taglines or slogans. (A tagline is a descriptive term used in conjunction with the name of a Club.) • Registering your Club will help you stay connected with the latest news and updates on Nutrition Club trainings and promotions, as well as allow Herbalife Nutrition to review your proposed Club name, location, signage, logo, window and door covering ideas prior to your Nutrition Club’s opening. This will help to avoid premature expenditures that may not be compliant with Herbalife Nutrition’s Nutrition Club Rules. You may use any of the following methods to register your Club: Submit Online: MyHerbalife.com > Quick links > htps:/herbalife-conect.hrblcom/NCRegistraon/#NCRegistraon/dsHome?locae=n_MY&env=MYHL&authoken=yJ0eXAiOJKV1QiLCJhbGciOJIUz1NiJ9.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.BwP8MnVJSw6sXp8Ny_fB0e1f5MUBWGA3QiM-FbydYi4 Email to: [email protected] 8

Inviting Guests and Prospects • Once you have registered your Club and received a communication from Herbalife Nutrition, you can start to offer personal invitations to everyone that you meet. Invitations are the lifeline to your Club. Remember, this is a face-to-face business! Nutrition Club advertisements are limited to promoting the activities and services that you offer at your Club. You can use social media to promote activities in your Club as they follow Herbalife Nutrition guidelines. • When you invite people to your Club, keep it casual! Offer them great service and an opportunity to try a shake, tea, or aloe. Help them learn information about good nutrition and give them a chance to meet new friends. • Remember, it is always a good idea to ask questions and exchange contact information to allow you to provide great follow up. • Ask for referrals; invite others to attend with them. Greeting Your Guests • Greet Nutrition Club customers and guests with a smile. • If it is a guest’s first visit, take the time to explain each product to them as well as the purpose of your Club, then offer them a Wellness Profile. • Obtain each guest’s name and contact information so that you can follow up. • Remember, this is about building a sense of community, so introduce new guests and invite them to upcoming Club activities. 9

Serving Products • Many Nutrition Clubs offer a membership that includes an Formula 1 Nutritious Mix Soy Protein, Tea Mix, Herbal Aloe Concentrate Mix, or other optional Herbalife Nutrition products and ingredients. • When serving products to first-time guests, let them know that for the best results they should aim to visit the Club regularly but be flexible to their schedule and needs. • Prepare the products as directed on the product label. Making it Fun • Remember, Nutrition Clubs are about creating a fun, social experience. • To help create a sense of community and the desire for customers to return, you can promote activities, such as shake party, skin party, healthy eating events, general exercise and guest speakers. • Make your customers feel special by recognizing their birthdays, anniversaries of joining the Club, and other special occasions. • Reward customers who bring in the most new guests or experience great results by giving them Herbalife Nutrition product or some other type of reward or recognition. • For ideas or more informatiohntpsv:/wiwswi.mtyherbalife.com/en-MY/ed/ds/pages/keys-to-suces/busines-methods/nutriton-club.html • It is also important that you always open your Club on time. • Smile, be friendly and do not discuss politics, religion or controversial topics. • Keep your Club clean, neat and inviting at all times. 10

Using Other Herbalife Nutrition Business Methods • Feel free to incorporate other Herbalife Nutrition business methods, such as Weight Loss & Body Transformation Challenges, Healthy Active Lifestyle (Fitness Camp), Shake Party, Skin Party, or Wellness Profiles. • Provide Herbalife Nutrition-approhtps:/vasetse.herbalidfenutrion.com/content/dam/regional/apac/en_my/consumable_content/marketing_materials/forms/202/07-Jul/NC_WelnesPtrofiole_EN.pdf/_ijcr_dcontente/renditonns/origtnalify each customers nutrition needs. • Encourage them to take advantage of education and product training. Educating Attendees • Have Product Catalogs available in your Club at all times. • Playhtps:/video.herbalife.com.myw/ ith Herbalife Nutrition-branded content to educate them. • If your customer is interested in the learning about the business invite them to attend a Herbalife Nutrition Opportunity Meeting (HOM). Training Your Downline • After building a successful Club in your community, you may choose to share the Herbalife Nutrition opportunity and support Members in your Nutrition Club who wish to open their own Club. • Take Members on a tour to visit other successful Nutrition Clubs. Review the Nutrition Club trainings and guidelines to see if a Nutrition Club is right for them. 11

Tour a Nutrition Club! Herbalife Nutrition encourages you to Make the Most of Your personally experience various Nutrition Tour a Nutrition Club!: Clubs before taking the next step toward opening your own Club. Ask questions. By visiting Nutrition Clubs, you will Be courteous and respectful. discover different ways that Members infuse their personality into their Clubs, Be prepared to pay as well as learn best practices in the consumption fee. compliance with Herbalife Nutrition’s rules. Take notes. Use the following to guide your observations and take notes as you tour each Nutrition Club. 12

Member Guide to Visiting Nutrition Clubs Ask the Club Operator about the following: 1. Single Operator or multiple Operators 2. Number of secondary Operators (if it’s a multiple-Operator Club) 3. When the Club opened 4. Average number of daily Club customers 5. Square footage of Club 6. Monthly rent and other expenses 7. Invitation goals and tips Look for these specific items in each Club that you visit: • Outside signage and logos (if any) • Window and door coverings • Hours of operation • Menu or list of shake flavors available • How many tables and chairs are inside • “Nutrition Club Operator Advisory” and “Hygiene Advisory” postings • Product display • Shake preparation area in relation to socialization area • Music or videos playing • Communication board with schedule of activities, flyers, before and after photos and testimonials with the correct weight loss disclaimer • Product catalogs available for Club customers to take home • Recognition for Club customers who achieve their goals • Herbalife Nutrition-branded clothing and accessories worn by Club Operators 13

Nutrition Club Education Resources The Nutrition Club education resources includes several types of training materials to help you succeed. Work with your Sponsor to use these resources and develop your skills. Education Resources •ht ps:N/as euts.hetrbraliifetnuitroitonn.com/cContenlt/duam/bregionOal/apacp/en_emy/rsiteas/mtyhierobalifne/web_Mgraphaic/bunsineus /2a02 /0l3-Mar/NC%20Operations%20Manual%20(Malaysia)%20Eng.pdf/_jcr_content/rendit ons/original • hTtps:/ahsetse.herbalifeBnutritoun.coms/contiennt/dam/eregionsal/apsac/en_mPy/sites/lmayherbanlife/web_Wgraphic/bousinesr/2k02/0s8-Augh/KeyseYourBeusinetsPlanWorkshet_Printable_BI_FINAL.pdf/_jcr_content/renditons/original • Training presentations on thLinek:htps:N/wwwu.myhterbraliife.tcoimo/en-MnY/ed/dCs/pagels/ukeys-bto-sucWes/busienes-bmethpods/nautritgon-cleub.htmlofhMt psy:/Hwwew.rmbyhaerbliafliefe..ccomo/emn-MY/Home/Default/Ds • hTtpisp:/swwwa.mnyhderbaglifeu.coimd/een-smy/tedo/dsu/pangeds/mey-rosctea/whnatd-yout-nheeed-toR-knuowl.hetmsl • htWps:/video.hehrbalife.caom.y/dtetail/vdieoss/busines-amethods/vidNeo/63148u59761t2/nrutrioin-tclubi-recouitmennt-video?autCoStar=tule&suort_by=bPUBLIS?H_DATE:DESC 14

Rules and Required Materials • htps:/assets.herbalifenutrition.com/content/dam/regional/apac/en_my/consumable_content/marketing_materials/guides/2022/07-Jul/NC%20Rules_EN_2022.pdf/_jcr_content/renditions/original • htps:/as ets.herbalifenutriton.com/content/dam/regional/apac/en_my/consumable_content/policy-and-complian(cem/2021u/08-sAugt/MYb_Nuetriton%p20oClubs%2t0Heygiedne(Enag).ptdf/_ajcr_clolntetnt/iremnditoens/osrigin)al Tools for Success • htNps:u/ retsroiutricoesn.myhCerblaulifbe.coOm/cponetenrta/astsoet-rshaAred/disvtriibsutoorsr/aypac/en_my/light.html • Bulletin board for announcements, picturhetstp, ss:to//rvieidse, oan.hderrebcaipliefes.com.my/ • https://video.herbalife.com.my/ on DVD to watch with Club customers • htps:/asets.herbalifenutriton.com/content/dam/regional/apac/en_my/consumable_content/marketing_materials/forms/2022/07-Jul/NC_WelnesProfile_EN.pdf/_jcr_content/renditons/original • htps:/asets.herbalifenutriton.com/content/dam/regional/apac/en_my/consumable_content/marketing_materials/flyer/product/202/02-Feb/iner-nutriton-factshet-my-en.pdf/_jcr_content/renditons/original • hNttuptsr:i/t/iioanmahertribcalelisfenauntrditioTno.dcoamy /magazine Download and print these items at: ht ps:M/ wwywH.myeherrbbaliafe.cloifme/en.-cMoY/Hmome>/Default htps:/asets.herbalifenutrion.com/content/dam/Bregional/uapac/ens_my/siitesn/myherebalife/wseb_grasphic/businMes/202/0e8-Aug/KteyhsYourBousinesdPlanWosrkshet_P>rintable_BI_FINAL.pdf/_jcr_content/renditons/orignal htps:/w w.myhWerbalife.comh/ed/ena-MY/patges/KieyssToSuc esa/BusinesNEs entiauls/BuiltdingrYouirBtusinieso/DailynMethodsOCfOperatioln/wuhat_isb_a_nutri on_club.html 15

Join the Club! 16

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Nutrition Club Success Stories What’s your next step? Contact your Sponsor to set up a tour of local Nutrition Clubs so you can experience various Clubs firsthand. Don’t forget to go tohtps:/www.myherbalife.com/en-MY/ed/ds/pages/keys-to-suces/busines-methods/nutriton-club.httmol learn more about opening your Nutrition Club. 18

Here’s what Nutrition Club Operators are saying: \"People love coming to Nutrition Clubs for breakfast. Here, we talk about health, dreams, and missions. The strangers have \"Before started Herbalife Nutrition business, I’m become a family. Thanks to Herbalife Nutrition, we are getting a beauty salon owner. What my shop means to me is just a place that I can sell my products and service my customers. When come healthier and the relationship to Herbalife Nutrition and get to between people becomes more know the NC platform, I totally change my mindset because NC harmonious.\" is not a shop, NC is my second Bee Yan, Operator home. I gather all my friends and family here to know more about health, about nutrition and so on. We have great time here and we created a lot of amazing products results. I love my NC because it’s full \"I started the first NC of love and care.\" in 2012, this club only lasted 1 year until we reopened the club Jasmine Chai, Operators in 2013. We fell in love with the NC system that shares awareness of the healthy lifestyle community. The challenge of developing an NC is an opportunity for us to learn and develop an NC system We love what we do now and our mission is to duplicate 100 clubs within our organization.” Zaki, Operator YOUR STORY HERE! 19

20 ©Herbalife Products Malaysia Sdn. Bhd. (282141-M) AJL 931586 All rights reserved. Printed in Malaysia. NC_DiscoveryBooklet_MYEN


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