GARDINER Connect Newsletter - Nov 2016

PROJECT NEWS IN THE NEWS COMPANY NEWS OTHER NEWSProject Highlights [ PAGE 6 ] Dynamic Commissioning KMC Commander Pilot Event Photos [ PAGE 18 ] Featured in Building Education Program Launches [ PAGE 9 ] Series [ PAGE 8 ] Upcoming Building Analytics Seminar [ PAGE 29 ] NSS Teams Up with Vendors to Host Tribe Tailgate Event for Clients [ PAGE 8 ] GARDINER KEEPING OUR ASSOCIATES CONNECTED 2016 fall edition

\" \"A dream written down with a date becomes a goal. A goal broken into steps becomes a plan. A plan backed by your action makes your dreams come true. - Greg Read

Bill’s Notes BILL GARDINER“A dream written down with a date becomes a goal. A goal broken into steps becomes a plan. A plan backed by your action makes yourdreams come true.” - Greg Read.Who better than Cleveland native Lebron James to prove those statements to be true. When LeBron came back to Cleveland he knewthat his return was setting the expectation to bring a championship to the city. However, LeBron spent very little, if any, thinking about thepossibility of failure. Rather, he thought about what it would take to lead his team to victory, and then set out to make it happen.Back on the night of June 19, 2016, all the hard work, dedication, and commitment paid off when the CAVS won the NBA Championship.LeBron dreamed his dream and made it possible. He showed what can be accomplished when you believe in yourself and those aroundyou.What have we and our advisors been thinking about for our future and new growth possibilities? What is our dream as a company? Isthere anything missing? What are our goals? What can we accomplish? Our imagination is a powerful tool and we need to use it as wedevelop our plans for 2017 and beyond.Of course, success isn’t just about dreams and plans. So much of it is about HOW we go about it. We often say and/or think about ourcompany culture – and how we should or do handle things.Plain Dealer sports writer Terry Pluto recently wrote “Deliver truths with kindness to show you care.” He mentioned that the former Brownsdefensive end turned prison minister Bill Glass developed this rule, “If you don’t know, go POSITIVE – you can always go negative later ifthings get worse.” Please never say, “I told you so.”Terry wrapped up his column with the following passage: Matthew chapter 7 verse 12, \"So in everything, do unto others as you would havethem do unto you.” THE GOLDEN RULE.Isn’t that a wonderful guide for living life? 3

CornerCASE'S Fall is a season of change and, since my last column, we In my prior columns, I have often written on the importance have had two events that were heavily focused on change of Client relationships. I want to share some examples of how as a theme which I wanted to share with you. In addition, I important “doing the right thing” is and how it has proven to also want to address a question many of you may have had pay off for us over the years. We have provided equipment, about potential change within GARDINER. completed projects and/or service work that didn’t work out initially, but when we stuck with the customer and helped fix First, in August, GARDINER’s Advisors met and praised the the problem, they have become loyal Clients. Here are some year-to-date performance of our Service, Parts and National Client examples that have demonstrated this to be true. Accounts business, as well as the progress we have made as a company in 2016. The Advisors challenge us all to Lubrizol Painesville – New Systems Sales sold some split focus on closing and executing more business, especially systems based on the mechanical engineer’s spec for Automation and Controls work. Further, they challenge us to some of their control rooms. The systems proved to be build on some of our key investments to continue to make unreliable, however our team identified that the condensing changes that will provide results for our Clients and grow units needed to be oversized to do what Lubrizol wanted our business relation-ships. Key investments to focus and and required. We negotiated with Lubrizol to fix the job and build on include: since then they have been one of our best Clients. • Associate professional development and training Centor (formerly Rexam) – We completed a winter cooling project that went poorly initially, but we persevered (Service, • New tools for sales funnel management, such as GPS, and GAC working together) and were finally able to get PipeDrive it running properly. Since, Centor has given us a chiller replacement job because of our team's diligence. • Additions to GlobalEdge, RFS (Remote Field Services) and IS (Intelligent Services) Second, in addition to the advisor's meeting, more recently, we hosted “Trane Day” where 17 visitors from Trane at our • New Partnerships, including; KMC Controls, Data Aire Solon office. Many of our guests gave presentations to up- computer room units, Seresco pool dehumidification, date our Associates on changes that Trane has made and and RealTerm roadway lighting will need to make in the future to comply with environmental and energy efficiency mandates. So, as you can see, change • New capabilities, such as wind and solar is something we all need to prepare for and adapt to regardless of what part of the business we work in. We all Besides praising the year-to-date performance, the Advisors need to embrace the fact that change is inevitable in this fast also emphasized how impressed they're with our company's paced world we live in. In doing so, we also need to continue commitment to invest in Associate professional development to build our Client relationships, even when we have to correct and training. In addition, the Advisors highlighted on what they errors or misunderstandings. observed to be a consistent message they heard throughout the meeting from our team leaders; our team is focused on Clients and relationships, not just customers as transactions, as we have become a professional services business.4

So, what about that question that I wanted to address 5regarding change within GARDINER?We have often discussed the importance of Associatedevelopment, as well as the importance of succession plan-ing to ensure that GARDINER remains to be vibrant andcontinues to grow. In that vein, as many of you know, abouttwo years ago Bill named me CEO in addition to my title asPresident with the thought that one day I would move outof the day-to-day President role to make room for and helpdevelop a new President of GARDINER.I understand there has been a lot of questions and conjectureabout my future, such as when I am going to retire? Why isTodd Barnhart spending more time with me, Rick and Bill?And why is Todd so involved in our strategic planning? Toaddress that as directly as I can; as you know, we recentlypromoted Todd Barnhart to General Manager and yes, we areworking down a path of havingTodd succeed me as President.Like a lot of what we do, there is no definitive timeline for thischange. I do not have plans to retire completely, but ratherto serve as CEO when Todd eventually assumes the day-to-day role of President. As Bill stated in his speech at theChristmas Party last year, Bill, Rick, and I will be around aslong as we physically can. The GARDINER team/family meansa lot to us; we want to continue to help the team by sharingour knowledge and experiences, as well as support our nextgeneration of leadership in realizing our Mission and Vision.Finally, thank you for your efforts in the first 3 Quarters of2016. WE ALL need to commit to build on our successes,new skills, new tools, new partnerships and new capabilitiesto finish the year strong and build a strong backlog for 2017and beyond. \"Change is inevitable; progress and growth are optional.\"

$183K ADP — RTU Replacement $262K Nestle Front Office — Equipment & Controls Rocky Williams / Scott Kersevan Westlake Reed / Geauga Mechanical / Mike Ball / Andy English / GAC$329K Centor — Chiller Installation $912K Nestle — RTU Replacements Controls Rick Speck / Dennis Herbst / Vince Jacob / Jim Morgan Relmec / Westlake Reed / Andy English / Mike Ball / Don Sabetta / Mark Witkoski$217K Cleveland Hopkins Airport — Chiller Replacement $2M North Olmstead 6-12 Schools — Ice, Equipment & Controls Rocky Williams / Tom Meckes / Rich Vaccariello / Marc Chanson Scott Sutton / Paul Hinman / Dan Nish / Don Sabetta / Mark Witkoski$97K Cleveland Hopkins Airport — Glycol Replacement $900K One University Circle — Heaters, Boilers, WSHP & Cooling Tower Brian Riegel / Marc Chanson Geauga Mechanical / Thorson Baker / Mike Ball / Scott Sutton$139K Cleveland State University — York Chiller Replacement $102K Ridge Park Medical — Trane Rooftop Unit Rich Vaccariello / Tom Beyer Paul Hinman / Dan Nish$400K Dealer Tire HQ — VAV, MUA $240K Steris Corporation — Equipment Geauga Mechanical / Karpinski / Mike Ball / Dan Nish / Paul Hinman ECS / Karpinski / Mike Ball / Paul Hinman / Dan Nish$500K International Towers — Equipment $290K The Austin Company — Trane Climate Changers & RTUs Westland / Denk Associates / Dan Nish / Paul Hinman Scott Sutton$150K Mansfield Schools — RTU Replacement $135K Trumbull Memorial Hospital — Chiller Rebuild Jeff Covert / Dave Pape / Vince Jacob / Dennis Herbst Mike Bailey / Bob Hookway / Vince Jacob $383K Massillon Water Treatment Plant — Bryan Boilers $163K Westfield Bank — Equipment Paul Hinman / Dan Nish / Ted Dreyer Kindbaum / Lake Refrigeration / Dave Adler / Paul Hinman / Dan Nish / GAC6

Bay High SchoolEnergy StarBay High School earns EPA Energy Star Building Award for Efficiency, havingearned a score of 96 on the 100-point scale, far exceeding the required score of75 .GARDINER's Jim Wajciechowski, Lora Atherton, and Ted Bedell presentedSuperintendent Clinton Kenner, Assistant Superintendent of Operations DarylStumph, Supervisor of Buildings Dave Newsome and Board of EducationPresident Amy Huntley with the Energy Star Label.Read the entire articleLake County JailU.S. CommunitiesCounty Commissioners approved a contract with GARDINER to replace its agingdomestic water heating system. The contract will be executed through the U.S.Communities Program, a national government purchasing cooperative.The county has found from past projects that participating in the program savesthem a significant amount of time and money.Read the entire article 7

In The NewsDynamic Commissioning Featured Successful Family Picnic atin Building Education Series Wiegand's Lake ParkThe 2016 Building Education Series continued in September After a 1 year hiatus, GARDINER decided to revive the familyat the Oswald Centre in Downtown Cleveland as GARDINER’s picnic tradition. The picnic was held a new venue, Wiegand'sNate Smik discussed Dynamic Commissioning and gave real Lake Park, located in Novelty. Our associates had exclusive accesslife examples of how building owners across Northeast Ohio to all the park amentities, which provided a variety of activitiesare saving thousands of dollars annually without a large capital for family members of all ages.investment. The event was attended by 60+ building owners,engineers and contractors. See event photos on pages 18-23The Series is presented by the Cleveland 2030 District in con- GARDINER Hosts 36th Annualjunction with ASHRAE, AIA, COSE, the Northeast Ohio Chapter Firestone Classicof the US Green Building Council, and the City of Cleveland. Onthe topic of HVAC & Controls, the challenge was finding a topic August 1st, GARDINER held its 36th Annual Client Golf Outing atand speaker that appealed more to the owners of existingdowntown facilities, as opposed to new construction. Firestone Country Club to show appreciation for their continued business.Smik, an Energy Engineer spearheading GARDINER’s Building This year's golf outing proved once again to be a great success!Analytics effort, walked event attendees through the Dynamic We lucked out with beautiful weather as our Clients turned outCommissioning process and gave examples of what some for a full day of events which included; 18 holes of golf, followedDowntown Building owners have done to achieve Energy Star by dinner and awards.Building status this year. See event photos on pages 24-25In particular, two Optima Management facilities were high-lighted for their recent achievements. Both One Cleveland NSS Teams Up with Vendors toCenter and 55 Public Square have received the Energy Star Host Tribe Tailgate Event for Clientslabels in 2016, a distinction that the staff from Optima hasworked on since acquiring those facilities a few years ago. At the end of August, GARDINER's New Equipment Sales TeamFor GARDINER, the process involves working with Clients to partnered with Mitsubishi and DataAire to host a Client eventbenchmark facilities and also review both the controls and to showcase their capabilities and equipment.mechanical operations of the building. The tailgate was held in the late afternoon at the Brickstone“There’s a misconception that benchmarking energy use with Restaurant parking lot located across from Progressive Fieldprograms like Energy Star and making significant progress where food and beverages were provided prior to the Triberequires a lot of capital and large projects,” said Smik. “We use game. In addition, Clients were invited to join our GARDINERa process to narrow down and prioritize issues to find a root associates in attending the ballgame at the stadium.cause. That approach can often accomplish a lot with very Over 75 Clients were in attendance for a beautiful nightlittle expense.” of tailgating and baseball. See event photos on pages 26-278

COMPANY NEWSWHAT'S HAPPENING?KMC Commander Pilot hard to use,” said Andy Rhodes, executive director for DellProgram Launches Computers. “KMC Commander provides a truly open and secure platform to connect building automation systemsMonths after inking an agreement to represent the KMC seamlessly to the decision making power of IoT.” Dell, Intel,Controls product line, GARDINER will be playing an important and KMC partnered together to create the platform.role in moving the manufacturer’s newest solution, KMC Since forming the relationship early this year with KMC,Commander, forward in the market. GARDINER has been ramping up the capability to represent and support KMC as part of its automation solutions portfolio,KMC's Commander is a complete loT (Internet of Things) including sending Mike Toppings, Jim Sever, Bill Thomas,platform for building automation that forms an end-to-end Chris Smith, Brad Goodwin and Joe Merolla to KMC’s facilitysolution from sensors and unit controllers to 'a cloud-based' in New Paris, IN for training.remote management applications. Remote visualization andcontrol are enabled via acloud-hosted, mobile application For more information about KMC, visit www.kmccontrols.com. If youbased architecture with secure data access. The solution have any questions reagarding the Commander pilot program, contactfeatures embedded processing and security technology Del Turnbull, who is leading the effort.from Intel®, engineering and design collaboration with DellOEM, and tagging and visualization software frameworkfrom J2 Innovations.Members from KMC’s corporate team were in Solonduring October to help deploy Commander at GARDINER’sfacility. More importantly, they have agreed to provide twopilot Commander units to be installed at Client sites, withparticipation from Intel on case studies to be completedafter those two sites are up and running. KMC Commanderearned the Best Intelligent Building Technology InnovationAward at the Realcomm IBCon conference last year.The program potentially provides GARDINER with a cuttingedge entry into the heavily talked about IoT discussion withClients. “The IoT market is saturated with solutions thatclaim to be cutting edge, but which end up being clunky and

CLIENTFOCUS “ Conversational Commerce Shifts Customer Relations Technology and innovative design have made many products and services more predictable and efficient and in addition, they have changed the way companies interact with customers. In years past, the basic goal of keeping customers satisfied has always been at the heart of customer service. This meant getting questions answered quickly, assisting in resolving any issues and treating customers with respect. However, in today's modern world, there's a whole lot more to it than that. Several years ago, the relationship between a company and its prospective customers was very different than it is today. There was far less information available online, and customers had to rely on a company to get information about their product and services. This empowered the company, who at the time held all of the power. However, smart business leaders know that customers are now in the driver's seat when it comes to being in control. With the rise of the Internet, and the increased availability of information across all forms of media, customers have become less dependent on companies. The Internet has revolutionized direct communication, and has lead to convenience becoming an essential part of customer experience. It's a critical factor in determining how customers make decisions about what to buy, what services to use, where to go, and with whom to engage. Even if you have the friendliest and most efficient support staff in the world, it won't do your business any good if your customers can't get in touch with them. Today, we as consumers crave 1-to-1 contact with each other, including from the companies we are dealing with. There's a fundamental shift taking place in the customer service world, called Conversational Commerce. The term was coined in 2015, Chris Messina described Conversational Commerce: “… conversational commerce largely pertains to utilizing chat, messaging, or other natural language interfaces (i.e. voice) to interact with people, brands, or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context.” It changes the dynamics of the customer experience by putting the customer in control, all while providing a personalized, human-like experience. How Conversational Commerce Will Change Your Service: 1. From transaction to relation 2. Reduced service pressure 3. Transaction on and off the website 4. Social media service in the decline As a result, companies have been forced to shift their focus from selling to helping; from transaction to relation; from monologue to dialogue. With this in mind, it is important for companies to remember that when creating customer experiences, the perception of convenience is as important as the actual benefits of saved time and effort. Conversational commerce has proven to be the future, and only organizations that are willing to adapt and respond to this shift in business-consumer dynamics will survive. >> On the following page you will find Client feedback we have received through CVAP meetings from the second and third quarter of the year.10

Because of the longevity of our business relationship,We've been working with GARDINER for a very longwe feel a strong sense of loyalty to you and will shut down any of“time and feel that they're a loyal vendor. your competition that would want to talk to us because we are pleased with the service we receive from you.GARDINER IS A LARGE COMPANY WITH A LARGE STAFF AND THEY ARE KNOWLEDGEABLE. We've established a good GARDINER is myrelationship with GARDINER favorite. Even through that works really well. changes in people, I just love everyone I deal with there.GARDINER IS VERY RESPONSIVE.GARDINER takes pride in every aspect of their business. It shows in the technicians and entire staff.Everyone at GARDINER is very courteous and polite.

CULTCUolRleEctive Reaching Your Career Goals at GARDINER By Kristie Gallagher In order to reach your professional goals do you proven they are committed to investing in our 68% compared to that of last year. However, need to climb the preverbal “corporate ladder”? Associateseachyear. Likewise,ourAssociates those paths we create do not come without What if going “up” isn’t what you strive for but are committed to learning, providing value to challenges and change doesn’t come without furthering your education, gaining additional our clients and growing professionally. Having some apprehension. There can be road blocks responsibility and growing in your position is? options to develop oneself professionally has along the way to one’s career destination and and is what continues to make GARDINER an over the years, I have watched our Associates There are many ways to grow professionally award winning organization. However, what remove the barriers, take a higher road or a within an organization and there is something makes GARDINER great is our Associates- road less traveled and have reached what to be said about developing Associates based our greatest asset. they consider their definition of success. As on a more flexible career choice. Over the years, a result a mutual trust, respect and a sense we have learned that GARDINER Associates Our Associates continue to stretch their minds of security is developed. Our Associates trust want to feel challenged and want to make to help GARDINER grow, accept change and that if they fail, they will have a safety net and an impact however, a Management position the additional responsibility that comes with someone to help them identify the lesson to isn’t always what they strive for. As we have it; take on new roles for the good of the Client be learned and in return they have a leader that seen here at GARDINER, there are many ways and have a willingness to learn new skills. believes in them as they continue to grow. to reach your career destination and it can They do this because they have a desire to happen in a series of moves - probably best learn about our business, they see the bigger A great example of seeking new possibilities referred to as climbing the “Career Rock Wall” picture and are driven to reach their goal and with the apprehension of change is when Lisa which offers many paths to a more personal they challenge themselves along the way. DeBoe transferred from New System Sales in- definition of success. to Human Resources. Lisa knew she wanted to This is proven by the fact our training hours stay at GARDINER, she enjoys the people and Bill Gardiner, Bob Case and Rick Reder have over the past year have increased by more than she enjoys the people and has a great amount12

of respect for the organization but was ready [ ASSOCIATE TESTIMONIAL ]for new responsibilities and challenges. Workingin Human Resources was something that has I have found, at GARDINER, you are not expected to create yourcrossed her mind a few years back but she career path alone. The best example I have of this is my owndidn’t realize it would be an opportunity that experience.would resurface and that she would later accept.On the right of this page you will find Lisa’s We have all received a similar review document that asks, \"wherestory of trust and taking the road less traveled. do you want to be in 5 years?” Each year I answered it pretty much >>> \" the same, “continue to learn and gain more responsibilities.\" I've been a Sales Assistant with GARDINER for the past 5 years andIn conclusion, thank you Bill Gardiner, Bob Case enjoyed it immensely, especially the group of people with whom Iand Rick Reder for the many opportunities you worked. But here I was, at that 5 year mark, was I where I wantedprovide to our Associates. Thank you to the 209 to be when I answered that question 5 years ago? I had learned aAssociates that continue to make GARDINER lot over the years but I was ready for more responsibilities.an award winning organization. This was the main topic of discussion during my recent reviewKristie Gallagher with Barb Trusnik. Barb enlisted the resources of Kristie GallagherHuman Resource Leader and together they were very helpful. They suggested and allowed me the time to explore all facets of GARDINER by “interviewing” key players in other departments. Kristie and I delved into my past work experiences, my future goals, and what parts of my current job I enjoyed the most, this created a lot of self-reflection. It was because of Barb’s encouragement and Kristie’s direction that I was able to explore a new path without concern of losing my job. It was through this process that I discovered the open position in Human Resources which fit perfectly with my past work experience, my interests and my future goals; my new path toward success emerged. I learned that by keeping an open mind, you are able to be more creative with your career moves. If you have the desire for change, you can express it. If you have a desire to expand your knowledge, you can pursue it. Your success may not involve a departmental change or even a position change; it can be whatever you want it to be. There are endless possibilities for change and growth at GARDINER but they aren’t always as obvious as stepping on the next rung of a ladder. It is the people around us and the drive within us that will get us to the success we aspire. Thank you GARDINER for believing in me. - LISA DEBOE 13

Garrett Moss IT Technician Assistant Jennifer Hoobler NSS Administrative Assistant JIM BLIND Service Account Manager JEREMY SZERENSCI Preventative Maintenance Technician Tim Bird Service Technician Tom Schaefer Service Technician Tyler Baxter Controls Technician14

Congratulations POSITION CHANGES Dave Weber Contract Operations Project Manager Diana Zunick Service Coordinator Lisa Deboe Human Resource Professional Tammy Iselin Service Billing Todd Barnhart General Manager 15

Anasnsoicivaetresaries 41 Years 21 Years Brad Lehman Alice Taylor / Pam Findley 39 Years 19 Years Willie Thompson Allan Dynes / Scott Kersevan 37 Years 18 Years Nancy Newman tBarb Trusnik 35 Years 17 Years John Keresztes Laura Whelan / Paul Rose / Tim Lewis / Paul Rose 33 Years 16 Years Paul Hinman Roland Smith 30 Years 15 Years Leonard Metz / Mike Reindel / Rich Vaccariello Bob Hookway / Keith O'Connell 29 Years 14 Years Lori Lawton Dave Adler / Donna Szink / Jeff Meriwether 28 Years 13 Years Shelley Lupica Andy Meyer 27 Years 12 Years Kirk Eichelberger Dennis Herbst 26 Years 11 Years Don Sabetta Antwoine Thigpen / Tom Whitehead 25 years 10 Years Bill Marshall / Brian Wild / Mike Ball / Tyler Winfield Jim Morgan / Rick Speck16

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Thank youa special to the Gardiner Family for another wonderful family picnic \"Thank you Bill and the Gardiner family for another great event. It was a pleasure to see everyone and share a great moment. Thank you again for all you do and allowing me to be a part of this wonderful thing happening in Northeast Ohio.\" - Tyler Winfield\"Thank You for giving us the opportunity to host such a wonderful picnic! We have heard nothing but good things and it wouldn’t be possible without you! So a Million and 1 Thank You’s!\" - Diana Zunick \"Thank you so much for throwing the picnic yesterday - it was a great time! what a nice place! We realy enjoyed seeing you and Babs and everyone else with their families. It reminded us once again of what a great “family” company this is. We hope we’l be doing it again next year!\" - Barb Trusnik \"Just a short note to say thanks for a wonderful company picnic. Of all the picnics that my family and I have attend while working at GARDINER this year was the most enjoyable. There was something for everyone to do. It was great not having to listen to my teenager complain that she was bored and ready to leave. In my opinion your choice of location, food and entertainment was a home run.\" - Pam Johnson \"Bill - a collective thanks from Heidi and me, and from our kids and their kids. Your gracious generosity for such a family friendly venue is so very much appreciated. We left a little early to make it to Bill Farrow's visitation this evening, but still had plenty of time for good food, good conversation and good friends all around. Hats off to the group that planned this one.\" - Dave Weber 23

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UPCOMING EVENTS

Wednesday, December 14th 12:00 PM - 1:30 PM GARDINER Registration begins at 11:30 AM 31200 Bainbridge Road | Solon, OHBuilding Analytics Lunch Seminar [ Client Event ] SPEAKERS:GARDINER is hosting a free educational event to find out how local organizations Nate Smikare enhancing the working & learning environment, improving staff productivity, and CEM, CMVP, LEED Green Associatefreeing up additional 2017 funding by leveraging data from their facilities. Clients GARDINERwill learn how Building Analytics works and hear from two real-world examples onhow this process has helped them achieve results without any capital outlay in a Chris Mehlingpanel discussion. Director of Parks & Recreation City of Rocky RiverFor questions regarding this event, please contact Kevin Pugely or Nate Smik. A.J. CalderoneClients can register online here SuperintendentClick here to download the event invitation LaBrae Local Schools 29

[ REMINDERS ]FORBES HOUSE Calling All Elves: Each Holiday Season GARDINER Associates have made it a tradition to help out families who are less fortunate than us, in order to spread the spirit the season. This is our 9th year and we have again committed to helping 25 families in need. There are 25 new families that have, or will leave the shelter shortly. These women and children are in need of help. Most of these families left their homes with only the clothes on their backs. Providing a Christmas dinner, pantry stock and some gifts under the tree would brighten their Holiday and start the New Year off with a heart full of hope. Baskets will soon begin to line the hallway to the kitchen. Your donation of canned goods, dry goods, soap, toilet paper, toys and puzzles will bring tears of joy to these families. If you don’t want to do the shopping, the elves at GARDINER will do it for you. If you would like to contribute, please contact Laura Whelan. If you are interested in more information regarding Forbes House, please visit their website at www.forbeshouse.org Christmas Party SATURDAY, DECEMBER 3, 2016

happyholidays to you & yours 31