Hie Classs Full Script

SALES & SERVICE CIRCULARS Page 17 / 21 Circular letter circulates information relating to a company, its products and services etc. to a large number of people at a time. It plays an important role in the growth and development of business. Key information related to: 1. Training (HIe_CLASS Live Date) 2. Promotion(Website, Creative Gallery, POP) 3. Dispatch / Mass Production Schedule 4. Handling Charges 5. Booking directions for the new product *Sample images

PRE DELIVERY SAFETY ADVISE Page 18 / 21 *Sample images

INDUSTRY NEWS & CURRENT AFFAIRS Page 19 / 21 Media talks about us, people talk about us • News articles, comparisons in published in media should be stored as an evidence for the customer • Information regarding CSR activities shall be included • Results of sports/ game events should be presented • Interviews of key company officials shall be highlighted *Sample images

QUIZ Page 20 / 21 Feature Receptionist Executive Sales Manager PRODUCT CATALOGUE MANPOWER TRAINING SCHEDULE TEST RIDE FEEDBACK FORM PRICE LIST NIGURI & RETAIL PLAN-ASTM BOOKING LIST/DELIVERY SCHEDULE COMPETITION CATALOGUES/ FABE SAFETY RIDING LEAFLETS ROLES AND RESPONSIBILITIES OF THE STAFF VEHICLE STOCK REPORT (MTOC) PAYMENT STATUS DETAILS AS PER LOAD PLAN

Page 21 / 21 Do’s Don’ts • Update the book monthly • Handover the book to the customers • Need to be updated as per competition launches as well • Share competition information until unless required • Keep the book tidy • Keep outdated product catalogue • Update Finance Scheme every month • Keep torn out and untidy book • Store within easy reach • Keep the book organised • Executives must maintained book individually