ABOUT EU HOLIDAYS MISSION The year 2019 brings about a significant milestone for EU Holidays, as we are not only expanding to a bigger operations office in Suntec City, the company Delighting every travel experience has also consolidated our various subsidiary offices together to form a one-stop travel hub that is able to accommodate our customers’ various travelling needs. VISION The brand new EU Travel Expo gives customers a more enhanced and integrated experience when it comes to envisioning their ideal vacation journey. Be Travellers’ FIRST choice Despite being a young company, EU Holidays has gained significant recognition VALUES from both customers and industry professionals alike. Since 2012, our company was awarded the ‘Top MasterCard Supporter’ in NATAS Travel, and has also 1. Deliver what we promise received multiple excellence awards for our quality service and brand in 2. Serve customers passionately Singapore and Asia. 3. Do what we do, best 4. Make work fun EU Holidays has consistently been named as the top travel agency for Europe 5. Care for employees and USA tours by escape! magazine, Weekender Singapore and TripZilla.sg since 6. Stay as one big family as we grow 2012. Furthermore, our company has received recognition from TripZilla.sg as 7. Be a good business partner the best in the industry for our exotic tours in 2018. In recent years, our various 8. Be socially responsible supporting partners such as Emirates, Etihad Airways, Finnair and Lufthansa have also named us as their top travel agent as well. PROGRESS AND MILESTONES In addition, EU Holidays had gone through the yearlong Customer-Centric Founded in late 2010, EU Holidays was established by driven, Initiative (CCI) program and successfully attained the Singapore Service Class dynamic and innovative individuals who banded together with the certification in 2016, under SPRING Singapore. This certifies EU Holidays with the sole intention of offering customers a whole new travel experience niche Business Excellence (BE) standard for service. The following year also saw – the main driving force for our company. EU Holidays receiving the Singapore Prestige Brand Award (SPBA), which was inaugurated in 2002 by the Association of Small and Medium Enterprises (ASME) Within eight years of business operations, we have expanded EU and Lianhe Zaobao, for our exemplary service. Holidays and opened up three other subsidiary offices to focus on the various needs of our customers, mainly EU MICE, EU Asia Holidays and EU Vacations. These offices mainly cater to corporate needs, regional trips and the Malaysian market respectively.
ITINERARIES CONTENTS 8 8D6N Beauty Tasmania 14 AUTASW 23 14 6D5N Western Australia & Perth AUWAPW 17 8D6N Melbourne & Sydney Splendour AUMSSW 20 7D5N Melbourne Discovery With Farm Stay AUMELW 23 7D5N Gold Coast Family Fun and Dolphin Experience AUBNEW 28 11D9N Best Of New Zealand + Farmstay NZCHCW 32 12D9N New Zealand Panorama + Milford Sound NZAKLW 37 8D6N New Zealand Southern Wonder NZSWAW AUSTRALIA 37 TASMANIA NEW ZEALAND EU Holidays | Australia - New Zealand 1
FEATURES CONTENTS 6 Australia The sixth largest country in the world and home to over ten thousand beaches, Australia is nothing short of extraordinary. 11 Tasmania 26 New Zealand The compact island of Tasmania is a great example of the phrase If there is one country on this planet blessed that size doesn’t matter. with a multitude of stunning vistas, it is none other than New Zealand. From lakes, to mountains, fjords and hills, this country’s topography offers you a visual feast that leave you wanting more. EU HOLIDAYS TRAVEL JOURNALS are published by EU Holidays Pte Ltd. No part of this publicaiton is to be reproduced, stored, transmitted, digitally or otherwise, without the prior consent of the publisher. The information contained herein is accurate at time of printing. Changes may have occurred since this magazine went to print. The publisher will not be held liable for any damages, loss, injury or inconvenience, arising in connection with the contents of the brochure. 2 Australia - New Zealand | EU Holidays
Extra Miles, Extra Smiles KNOWLEDGE & PASSION & LOVE DIVERSE CHOICES & EXPERIENCE OPTIONS When it comes to travel, there is nobody Our staff members are armed with vast travel more passionate and enthusiastic than the EU Holidays is well-known for our ability to design knowledge and invaluable experience so as to staff at EU Holidays. Our employee’s love different types of itinerary to cater to different assist our customers by giving the best advice and dedication for their jobs drive them to clienteles. Each itinerary is specially personalised to to suit their needs. The company equips all staff deliver quality services. They are trained to be fit every customer’s needs, wants and interests. The with top quality and comprehensive in-house caring and attentive to every detail of what the option to extend your stay can even be arranged for training, on-job training, and external courses customer desires, providing the best support your itinerary. New itineraries are also launched lead by professionals in the field. These courses that caters to their individual needs. on a regular basis because we believe in creating concentrate on providing our staff with the an original and exclusive experience for our knowledge of giving the best travel experience customers. EU Holidays takes special effort to craft in Europe and USA. This is an essential aspect a wide variety of unique itineraries that customers of EU Holidays as we aim to give each and every can choose from. The range of itineraries vary from customer an unforgettable holiday. premium to cost saving, active to relaxing tours, and intensive coverage or country focus packages. We also work directly with our partners to provide our customers with special privileges and additional perks for their trips. 4 Australia & New Zealand | EU Holidays
INNOVATING EXCELLENT QUALITY REPUTATION & TRENDSETTERS MADE AFFORDABLE AWARD WINNING EU Holidays has always strived to stay ahead Quality should not be compromised for EU Holidays has the prestigious honour of of the latest trends, especially for travel and affordability. That is why here at EU Holidays, we receiving many awards such as the Asia technology. Our company was the first travel believe in having the best of both worlds. Our tour Excellence Award 2013 and the Singapore agency to introduce exclusive tours to the Norway packages are customised to be the best value Excellence Award 2013. Both ESCAPE! and Arctic Circle, and brought about the popular trend for your money. Offered at an attractive rate, our Weekender travel magazines have also awarded of travelling to Finland. In order to provide our packages are packed with 4-5 star hotel stays, EU Holidays as the No. 1 Reader’s Choice for customers with unforgettable experiences when scrumptious meals, and an experience of a last Europe and USA tours. Our company has been travelling with EU Holidays, we make the effort time. EU Holidays is the only agency that offers recognised for our outstanding service, and also to reach out to organizations and companies you a night’s stay in a 5-star Hilton hotel on Venice earned us a strong following of loyal customers. overseas to obtain the best arrangements for islands as well as a 5-star Heritage hotel for your EU holidays won the TripZilla excellence awards activities and accommodations for our tour accommodation in Interlaken. for “Best for Europe 2015” and “Best for USA packages. For our Northern Europe tours, we 2015” and has recently received the prestigious have specially arranged for customers to stay Singapore Trusted Quality Brand 2015 award. in the newly launched and more spacious glass In addition, the travel agency has gone through igloos in Finland. We are also the sole distributing the Customer-Centric Initiative (CCI) program partner for exclusive sledging activities on Mt. and has attended Singapore Service Class Bussalp for our Switzerland tours. certification under SPRING Singapore. The agency certifies EU Holidays with the niche Business Excellence (BE) standard for service. We’ll do it for you! EU Holidays | Australia & New Zealand 5
FEATURE Introduction to AUSTRALIA T he sixth largest country in the Located in Queensland – the ‘Sunshine Just off the coast of Queensland world and home to over ten State’ – Gold Coast is renowned for its lies Moreton Island – the perfect beach thousand beaches, Australia is theme parks, great weather and beaches. getaway. Covered mostly in sand, you nothing short of extraordinary. It There is so much to do in this energetic can explore the island in a four wheel comes as no surprise how important the city, making it a popular vacation spot drive or go on a quad biking tour. Get environment and conservation is to this for families. Have hours of fun when you acquainted with the wild dolphins that country when 91 percent of the land is still visit Dream World, Movie World or Sea frequent the shores or go snorkelling in covered in native vegetation. Adventures World. Each theme park transports you to the surrounding clear waters to observe await you at every turn as you uncover a different land and presents unforgettable the beautiful marine life. the natural wonders such as the array of experiences. For the adventurous, Gold flora and fauna unique to this continent. Coast offers a range of exhilarating As one of the most liveable cities in Comprising of both bustling cities and aquatic and coastal activities. Enjoy flying the world, Melbourne is a hub for arts and peaceful country-sides, Australia is the across the water on a jet boat or admiring culture. Wander the streets and alleys to holiday destination of choice for many. a 360 degree view while parasailing, observe the pleasant fusion of modern We bring you the highlights of a few of have an unlimited list of activities at your and historical architecture. Expect to be the most popular cities in Australia. doorstep in this giant playground! entertained by the variety of buskers along the city streets and be spoilt for choice by 6 Australia - New Zeland | EU Holidays
Flinders Street Station, Melbourne Surfers Paradise, Gold Coast. Sydney Harbour, NSW PHOTOS ©TOURISM AUSTRALIA the abundance of cafes and restaurants. chance of spotting seals resting on the Bridge located only a stone’s throw away Regardless of interest, Melbourne is bound nearby rocks. While the other side of or join a climbing tour to learn more to capture your attention. Victoria, is the famous Great Ocean Road. about this historical bridge while you This scenic drive stretches over 243 km ascend to the peak and reward yourself For those who prefer the tranquility of along the southeastern coast of Australia. with a expansive view of the city. vast undisturbed landscapes, destinations Enjoy the picturesque view throughout in the Victorian countryside are easily the drive or stop at a look out point for Just outside of the city is the serene accessible. About an hours’ drive away is a stretch and be refreshed by the crisp Blue Mountains. Boasting panoramic Philip Island, the perfect escape for those ocean breeze. views of whopping one million hectares looking to get closer to nature, Witness of nature, feel at ease when you visit this the smallest species of penguins make Situated in New South Wales, Sydney World Heritage area. Be sure to visit the their way home to the exclusive Penguin is the country’s largest city. It is also home Three Sisters formation while you are Parade, an experience not to be missed. to the Sydney Opera House, a UNESCO there. According to Aboriginal legends, Take a leisure walk down the beach and World Heritage site. Remember to take the pillars were once women who turned feel the soft sand sink under your feet a picture of this iconic landmark or even into rocks. Drop by the Blue Mountains or stroll along The Nobbies boardwalk catch one of the many performances Culture Centre to learn more about this to admire the view of the ocean with a showing at the venue. Cross the Harbour vast county. EU Holidays | Australia - New Zeland 7
8D6N BEAUTY TASMANIA AUTASW FOLLOW US.... Let the enigmatic sights of Tasmania fascinate you with its countless natural wonders, bustling cities, and attractions that have stood the test of time. DOVE LAKE, CRADLE MOUNTAIN Travel Validity Period: Summer Apr – Oct 2019
HIGHLIGHTS Sheffield 1 Launceston Cradle Mountain 1 TASMANIA LAUNCESTON & REGION TASMANIA Wineglass Bay • Tasmanian Gourmet Sauce Company Hobart 4 • Josef Chromy Winery Tour Bruny Island NORTH WEST Flight path • Ashgrove Farm Cheese Factory Traverse by coach • Melita Honey Farm Featured destinations • Sheffield Town • Cradle Mountain Overnight stays 2 • Dove Lake DAY 1 and taste some delicious produce. Next EAST COAST stop at the Melita Honey Farm to sample a HOMEMELBOURNE/SYDNEY wide variety of honey before arriving at • Freycinet Na onal Park LAUNCESTON Sheffield, the ‘town of murals’ to see the • Wineglass Bay lookout outdoor art. Continue to scenic UNESCO Meals on Board World Heritage listed Cradle Mountain HOBART & SOUTH Assemble at the airport for your flight National Park. Experience the feel of the to Launceston, Tasmania’s second picturesque landscape with wealth of • Ba ery Point major city. wildlife. Take a walk along the Dove Lake, • Salamanca Place one of Tasmania’s most unspoiled walkway. • Bonorong Wildlife Sanctuary DAY 2 • Tas Live Abalone Factory DAY 4 • Richmond Village LAUNCESTON • Mount Wellington Lookout CRADLE MOUNTAIN • Bruny Island Traveller Gourment BBQ Lunch, Dinner FREYCINET NATIONAL PARK Upon your arrival, start the trip with a HOBART Experience visit to the Tasmanian Gourmet Sauce Company. Sample their delicious range Breakfast, Dinner DELICACIES of locally made sauces, jams and conserves. Stroll the lovely garden This morning explores the inspiring Meal Plan before settling down to a gourmet BBQ beauty of Cradle Mountain at own 6 Breakfasts, 2 Lunches, 5 Dinners lunch. Continue to visit one of famous leisure. En-route to Freycinet National Josef Chromy Winery including Park, stop at the marvellous Devil’s 4 HOTELS sampling wines straight from the barrel. Corner Cellar Door for some Thereafter, check in to hotel and spend spectacular photo shots of the Hazards LAUNCESTON Best Western the rest of the day at your leisure. & Freycinet Peninsular. Embark on CRADLE MOUNTAIN Cradle Mountain Hotel 90-minutes’ walk to the Wineglass Bay HOBART Best Western DAY 3 Lookout to marvel at the famous curved *Note: Hotels subject to final confirma on. bay with a glistening white sandy beach Should there be changes, customers will be LAUNCESTONCRADLE below. Next visit Tas Live Abalone offered similar accommoda ons as stated MOUNTAIN processing factory and discover how in this list. abalone is processed. Breakfast, Dinner WINEGLASS BAY, FREYCINET EXPERIENCE WALK Depart from Launceston, head to Ashgrove Farm Cheese Factory to learns about the art of cheese making JOSEF CHROMY WINERY EU Holidays | Australia - New Zealand 9
8D6N BEAUTY TASMANIA DAY 5 ENJOY A GOURMET EXPERIENCE, BRUNY ISLAND TRAVELLER HOBART Breakfast, Dinner Start the day by drive pass some heritage homes in quaint Battery Point, with its rows of historic cottages, elegant mansions and the remarkable Hobart waterfront. Stroll through Salamanca Place and explore the colorful stalls of the bustling Salamanca Market (open only on Sat). Next visit Bonorong Wildlife Sanctuary to see the endangered Tasmanian Devils, the Eastern Quoll, Koala, Echidnas, Kangaroos as well as other native animals. Make a stop at historical Richmond Village, one of Australia’s most unique and historic town dating from the 1820s. If weather and time permit, proceed to Mt Wellington to enjoy a superb panoramic view at 4170ft above sea level. DAY 6 HOBARTBRUNY ISLAND TRAVELLER GOURMET TOUR* HOBART Breakfast, Lunch, Dinner Explore Bruny Island in full of its spectacular landscapes to gourmet local produce on an immersive island day tour. You will meet cheese makers, oysters’ farmers, fudge makers, berry farmers, viticulturists and whisky distillers to savor their produce and hear the stories behind the harvest. You will also have plenty of time to admire the stunning scenery around. Stroll down deserted beaches, explore a dense rainforest and get a chance to spot the diverse local wildlife like the rare white wallabies. DAY 7 MT WELLINGTON LOOKOUT TASMANIAN DEVIL, BONORONG WILDLIFE PARK HOBART (FREE DAY) Suggested Excursions: Addi onal ac vi es that complement your Breakfast holidays will be at your own discre on and is Spend the morning at your own leisure. en rely op onal. Op onal tour & price subject You may Alternatively, you may join a to changes without any prior no ce and minimum day trip to Port Arthur Historic Site or group size is required to depart. Huon Valley at your own expenses. • Port Arthur: AUD132 • Huon Valley: AUD180 DAY 8 Tipping Guideline: (based on 8D6N) • AUD64 per person HOBARTMELBOURNE/ SYDNEYHOME Note: • A minimum group of 15 passengers is required for Breakfast, Meals on Board a confirmed departure. Enjoy your last few hours in the • The sequence of the i nerary, flight schedules beautiful town before transferring to the airport for your flight back home. We and hotels are subject to change without prior hope you enjoyed your vacation with no ce in the event of unforeseen circumstances. our company and we look forward to • During major events, accommoda on may be seeing you again for your next trip. relocated without prior no ce. 10 Australia - New Zealand | EU Holidays
FEATURE Tasmania: A Small Island with Big Adventures The compact island of Tasmania is a great example of the phrase that size doesn’t matter. Situated outside of Australia’s south coast, ride through the Wellington Range. Be of interest are what makes this people double Tasmania is an isolated state that is home to a captivated by the unhindered views of the back to this destination. plethora of attractions and activities. Witness southeast coastal region of Tasmania. the breathtaking beauty of Hobart, Established in 1978, the Tasmanian Honey Launceston and other places of interest as Thinking taking a piece of this place back Company is one of the world’s finest you explore this destination and immerse home? If so, you’re in luck! There’s a place producers of 100% pure natural honey in yourself in the distinctive charm that it exudes. that’s perfect to shop for souvenirs or to Tasmania. Produced from the leatherwood simply get a feel of the lively local scene of trees thriving in the Tasmanian wilderness, the Hobart and the South the city, it’s the Salamanca Market. With 300 honey is extracted and packed at an optimum When one first visits Hobart, it would be hard stalls set up for you perusing pleasure, you temperature to ensure that the flavour and to believe that this bustling capital was once will find everything here from traditional health benefits remain uncompromised. While a city with a small populace of just 215,000. crafts to fresh produce. here, you will get to sample the Tasmania’s The city ranks as one of the popular places to finest and develop a new found appreciation see in Tasmania, and it's no surprise why. After a spot of shopping, spend some time in for one of nature’s wonders. Positioned on the foothills of Mt Wellington, Mona, one of Australia’s most progressive art Hobart lures visitors to its captivating mix of galleries, which is situated in Moorilla Estate - Much like the Tasmanian Honey Company, heritage, scenery and culture. a winery located in the suburb of Berriedale. the Tasmanian Gourmet Sauce Company has Sample the estate-produced wines, artisanal utilised only the freshest produce in the region If you have a penchant for fresh seafood, the beer or even settle down for some in its wide range of sauces and condiments Waterfront is the place to be. The region’s scrumptious dinner before concluding your for over 20 years. Besides supporting local pristine waters and inland streams provide night. farmers, the company’s products have seen a freshly caught oysters, mussels, rock lobsters, recent rise in demand with distribution to abalone and many other Tasmanian seafood Launceston and the North countries all over the world, including Japan, you’ll get to taste at the alfresco waterfront As Tasmania’s second major city, the Maldives, Dubai, Saudi Arabia, Singapore, restaurants. Launceston enchants visitors with its Hong Kong, Malaysia. If you’re dropping by, distinctive cuisine, sights, and attractions that do stay for the complimentary tasting. After filling your bellies, consider taking a offer something for everyone. The scenic stroll along the historic walking tracks contrasting rustic atmosphere seamlessly After rejuvenating your palate with Australia’s of Wellington Park or take a leisurely bike existing alongside the contemporary points finest, explore the Cataract Gorge, EU Holidays | Australia - New Zealand 11
Launceston’s own paradise of wilderness company has been awarded numerous that connects to some of the valley’s finest where you can stroll along the many walking awards for its cheddars. Apart from its wineries. and hiking trails before heading to the widely-acclaimed produce, the company Brickenson and Woolmers Estate, which is a prides itself in only using clean, sustainable Located 50 minutes away from Launceston part of the UNESCO World Heritage Convict and natural ethically grown produce. Stay to and spanning over 260 acres, the Bridestowe Sites, to experience the Tasmania’s history. sample the variety of dairy-made cheeses. Lavender Estate is famous for being the prime location for the production of East Coast If there’s a place in Tasmania that is Bridestowe lavender oil and dried flower, Dial it back a notch and head to the guaranteed to take your breath away, it’s the hand creams, and soaps. There’s also a cafe slow-paced, rustic East Coast of Tasmania. Wineglass Bay Lookout. Situated within the that serves lavender infused delicacies to Explore the fishing villages, deserted beaches, Freycinet National Park on the East Coast of visitors. and jaw-droppingly gorgeous landscapes that Tasmania, the site is encapsulated by long punctuate this beautiful region. stretches of white sand and surrounded by If there’s a place that’s perfect for acquainting turquoise blue waters. Follow the Wineglass you with the endemic wildlife of Tasmania, Begin your adventure with a trip to some of bay trail which will offer panoramic views it’s the Platypus House in Tamar Valley. It’s the boutique wineries in the region, including over Wineglass Bay and the surrounding the only one of its kind which puts the the family-owned Freycinet Vineyards. national park. Wrap up your day with a world’s only two monotremes — namely the Renowned for producing one of the Penguin Tour, where you can see the platypus and the echidna — on display for Tasmania’s finest Pinot Noirs, this winery was adorable the eudyptula minor, the world’s visitors to see. Join a guided tour and learn first commercialised in 1978, and is run by smallest penguin waddling along the more about these amazing creatures as you experienced winemakers who have been in Bicheno waterfront. get an up-close peek into their habitat. the family business since childhood. Tamar Valley Before concluding your trip in Tasmania, Can’t get enough of Tasmania’s local Running 60 km north from the city of drop by the magical Cradle Mountain produce, drop by the Pyengana Cheese Launceston to the Bass Strait along either National Park. Noted to be the most Company, which is steeped in more than side of the Tamar River, the Tamar Valley beautiful national parks in Australia, the 100 years of cheesemaking tradition. Noted sustains farms and vineyards along its banks. picturesque juxtaposition of craggy peaks for producing the region’s best traditional Get to know this region’s diverse offerings as and the pristine waters of Crater Lake is a clothbound cheddar for over 130 years, the you embark on the Tamar Valley Wine Route sight that you would have to see to believe. 12 Australia - New Zealand | EU Holidays
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6D5N WESTERN AUSTRALIA AUWAPW & PERTH FOLLOW US.... Whether you’re relishing in the sights of the captivating Pink Lake, exploring the renowned Nature’s Window at the Kalbarri National Park, or discovering a true desert landscape in Nambung National Park, Western Australia will enchant you with its natural phenomena and exhilarate you with its exciting activities. HUTT LAGOON (PINK LAKE) Travel Validity Period: Summer Apr – Oct 2019
Kalbarri National Park Hutt Lagoon 2 Geraldton SAND DUNES - CERVANTES Jurien Bay Lancelin 3 Perth HIGHLIGHTS The Pinnacles Desert WESTERN AUSTRALIA Flight path • Perth Traverse by coach • Lancelin Sand Dunes Featured destinations • Jurien Bay • Leaning Trees of Greenough Overnight stays 3 • HMAS Sydney II Memorial • Hu Lagoon (Pink Lake) DAY 1 DAY 3 • Kalbarri Na onal Park • Coastal Cliffs HOMEPERTH GERALDTONPINK LAKE • Nambung Na onal Park KALBARRI NATIONAL PARK • The Pinnacles Meal on board GERALDTON Begin your vacation with a pleasant flight to DELICACIES Perth, the capital of Western Australia. Upon Breakfast, Outback Lunch, Dinner your arrival, transfer to the hotel to check in. Meal Plan Your morning starts with a visit to the 5 Breakfasts, 3 Lunches, 2 Dinners DAY 2 spectacular Hu Lagoon (Pink Lake). Watch the bubble-gum pink lake unfold as you drive 3 HOTELS PERTHLANCELIN between Port Gregory and Kalbarri. The JURIEN BAYGERALDTON lagoon gets its unusual pinkish hue from the Perth City ibis high salinity of the water. Afterwards, visit the Geraldton ibis Sytles Breakfast, Lunch, Hotel Dinner Murchison River Gorge, Nature’s Window and Z-Bend in Kalbarri Na onal Park. The *Note: Hotels subject to final confirma on, Start your day with an exciting adventure to 183,000-hectare national park is filled with should there be changes, customers will be Lancelin Sand Dunes and experience the 400 million-year-old river gorges, dramatic offered accommoda on similar to this list. thrill of downhill sandboarding. Continue coastal rock formations and is home to a your journey north along the Indian Ocean large species of flora and fauna. Continue Drive, stop at Jurien Bay, a relaxed fishing your drive and explore the dramatic coastal town boasting long sandy beaches. As you cliffs of Kalbarri’s Red Bluff, which offers drive towards Geraldton, keep an eye out for amazing views over the ocean. Head back to the leaning trees of Greenough. Buffeted by Geraldton’s buzzing foreshore for dinner. prevailing southerly winds, the trees’ horizontal trunks have become something Note: Due to seasonal changes, the colour of the of an icon for the region. Drive pass St pink lake differs at different mes of the year. Francis Xavier’s Cathedral and make a quick photo stop at the HMAS Sydney II Memorial, which commemorates the 645 men who lost their lives aboard the vessel in WWII. Spend the night in Geraldton. EU Holidays | Australia - New Zealand 15
6D5N WESTERN AUSTRALIA & PERTH BPUINSNSEALCTLOENS JOEFTTNYAMBUNG NATIONAL PARK DAY 4 DAY 5 Suggested Excursions: Addi onal ac vi es that complement your holidays GERALDTON PERTH (FREE DAY) will be at your own discre on and is en rely op onal. THE PINNACLESPERTH Op onal tour & price subject to changes without any Breakfast prior no ce and minimum group size is required to Breakfast, ½ Lobster Lunch Spend the day at your leisure. Explore the depart. sights and sounds of the city at your own This morning, consider taking a scenic flight pace. • Perth & Fremantle Tour with Tram & Cruise: A$130 and enjoy a bird’s-eye view of the Pink Lake • Scenic flight Pink Lake Tour (60mins): A$235 at your own expense. Continue south to DAY 6 • Margaret River, Cave, Wine, Cape Leeuwin reach the rock lobster capital of Cervantes in time for a fresh lobster lunch before PERTHHOME Lighthouse & Busselton Je y: A$215 heading to Nambung Na onal Park. Visit the Pinnacles Desert, Australia’s most unique and Breakfast, Meals on board Tipping Guideline: (based on 6D5N) fascinating natural landscapes that were Uncover more of Perth at your leisure before • AUD 48 per person formed over millions of years ago, resulting your flight back home. We hope you in thousands of tall limestone spires rising enjoyed your vacation with our company Note: out of the desert. Head back to Perth for and we look forward to seeing you again on • A minimum group of 15 passengers is required for a your overnight stay. your next trip. confirmed departure. Note: Children will be offered fish & chips for lunch. • The sequence of the i nerary, flight schedules and hotels are subject to change without prior no ce in the event of unforessen circumstances. • During major events, accommoda on may be relocated without prior no ce. NATURE'S WINDOW, KALBARRI NATIONAL PARK KALBARRI COASTAL CLIFFS 16 Australia - New Zealand | EU Holidays
8D6N MELBOURNE & AUMSSW SYDNEY SPLENDOUR FOLLOW US.... Immerse yourself in an exciting adventure as you explore two of Australia’s most popular states. Enjoy the best of both worlds as you delight in the hustle and bustle of the city and the natural offerings of the country. BLUE MOUNTAIN Travel Validity Period: Summer Apr – Oct 2019
HIGHLIGHTS AUSTRALIA SYDNEY Blue Mountain 3 Sydney SYDNEY CITY Melbourne 3 • Fish Market • Mrs Macquarie's Chair Dandenong • Sydney Opera House • The Rocks Area Phillip Island Flight path • St Mary’s Cathedral Traverse by coach • Paddy’s Market DAY 1 Featured destinations • Harbour Sunset Dinner Cruise HOMESYDNEY Overnight stays 3 BLUE MOUNTAIN Meals on Board bird's-eye view of the magnificent Sydney • Echo Point Lookout Begin your holiday with a pleasant flight Harbour and Opera House. Drive through • Three Sister Rocks to Sydney, capital of New South Wales the historical Rocks area and visit to the • Scenic World and one of Australia's largest cities. world-famous Sydney Fish Market. Purchase your favourite types at your own Discovery Pass DAY 2 admire the external view of the St Mary • Leura Village Cathedral before heading to Paddy’s SYDNEY Market situated at Haymarket for a unique MELBOURNE and traditional market shopping experience. MELBOURNE CITY Sunset Dinner Complete your day by taking a Sunset Enjoy the fabulous sights of Australia's dinner cruise and enjoy two courses, set • St Patrick’s Cathedral largest city with photo stops at the Mrs meal. Take in the stunning views of Sydney • Arts Centre Melbourne MacQuarie's Chair for a superb Harbour at sunset. • Shrine of Remembrance • Fitzroy Gardens Note: Paddy’s Market is closed on Mondays and Tuesday. • Hosier Lane • Queen Victoria Market SYDNEY HARBOUR • Direct Factory Outlets • Warrook Ca le Farm • Puffing Billy Steam Train PHILLIP ISLAND • Koala Conserva on Centre • Penguin Parade DELICACIES Meal Plan 8 Breakfasts, 2 Lunches, 4 Dinners Special meals: Harbour Cruise Dinner Hard Rock Café Dinner Homestead Lunch ½ Lobster Dinner 4 HOTELS SYDNEY Vibe MELBOURNE Rendezvous *Note: Hotels subject to final confirma on. Should there be changes, customers will be offered accommoda on similar to the list. 18 Australia - New Zealand | EU Holidays
8D6N MELBOURNE & SYDNEY SPLENDOUR DAY 3 SYDNEYBLUE MOUNTAIN SYDNEY Breakfast, Fish & Chips Lunch, Hard Rock Cafe Dinner Head west to the Blue Mountains and PENGUIN PARADE drive through the tourist town of Katoomba. At Scenic World, ride the to Menzies creek. Afterward, heading to DAY 8 Skyway over ravines and dazzling Warrook Cattle Farm, experience a true waterfalls below; hop on to the Aussie activity where you can shear a MELBOURNEHOME Cableway, the steepest in Southern sheep, milk a cow, see kangaroos, wombats Hemisphere and ride the world's and much more. Enjoy delicious Breakfast, Meals on Board steepest incline railway down to the homestead lunch before departing to Spend the morning at your leisure canopy of ancient rainforest below. Phillip Island. Explore the tree-top before boarding your homebound flight. At Echo Point, enjoy splendid views of boardwalks at the Koala Conservation We hope you enjoyed your vacation the amazing Jamison Valley and the Centre and see koalas up close in their with our company and we look forward Three Sisters. According to Aboriginal natural habitat. In the evening, head over to to seeing you again on your next trip. legend, this unusual rock formation Penguin Reserve to watch the popular represents three sisters who were penguin parade. As dusk falls, hundreds of Suggested Excursions: turned into stone. Take some time to little fairy penguins return to their burrows explore the picturesque village of Leura in the sand dunes. Enjoy a seafood dinner depart. before heading back to the city. before returning to the hotel for the night. • Great Ocean Road Tour: AUD135 • Hunter Valley Wine Tour: AUD 149 DAY 4 DAY 7 Tipping Guideline: (based on 8D6N) • AUD56 per person SYDNEY (FREE DAY) MELBOURNE (FREE DAY) Note: Breakfast Breakfast • A minimum group of 15 passengers is required for a Enjoy the day at your leisure and explore Enjoy a free day at your leisure. You the streets of Melbourne at your own • may join an optional tour at your own pace. Rich in art, culture and history, the expense to Hunter Valley, one of city bursts with vibrancy. Alternatively, the event of unforeseen circumstances. Australia's famous wine region for wine you may wish to join an optional tour to • tasting or taking the Bridge Climb to the the Great Ocean Road, one of Victoria’s top of the Sydney Harbour Bridge to most popular attractions. enjoy panoramic views of the city. DAY 5 SYDNEYMELBOURNE Breakfast, Chinese Dinner This morning, you will depart from Sydney and travel to Melbourne on a domestic flight. Upon arrival, you will join a tour, which will cover the city sights and historical landmarks. Drive past St Patrick’s Cathedral, Arts Centre Melbourne, Yarra River, Fitzroy Gardens and Shrine of Remembrance. Stop by Hosier Lane to take photos of some amazing Melbourne street art. Visit the Queen Victoria Market, the largest open-air market in the Southern Hemisphere offering everything from fresh produce and ethnic food to unique gifts. Next, visit Direct Factory Outlets with many individual outlets and well–known labels under one roof. Note: Queen Victoria Market is closed on Monday, Wednesday & Public Holidays. DAY 6 PUFFING BILLY RAILWAY MELBOURNEDANDENONG PHILLIP ISLAND MELBOURNE Breakfast, Homestead Lunch, Half Lobster Dinner Drive along the Dandenong Range to Belgrave to hop on the renowned Puffing Billy Steam Train as it winds its way through lush ferns and towering timbers EU Holidays | Australia - New Zealand 19
7D5N MELBOURNE DISCOVERY AUMELW WITH FARM STAY FOLLOW US.... Experience a unique getaway like no other. From farm stays in an idyllic countryside to the fascinating and diverse wildlife, Victoria captivates travellers in ways never thought possible. MELBOURNE CITY VIEW Travel Validity Period: Summer Apr – Oct 2019
HIGHLIGHTS AUSTRALIA MELBOURNE Kyneton Area 1 FARM STAY • Australia’s unique wildlife Great Ocean Melbourne • Seasonal farm ac vi es Road 4 MELBOURNE CITY Flight path • St Patrick’s Cathedral Traverse by coach Dandenong • Fitzroy Gardens Featured destinations • Federa on Square Phillip Island • Queen Victoria Market Overnight stays 1 4 • DFO South Wharf DAY 1 DAY 3 DANDENONG AREA • Puffing Billy Steam Train HOMEMELBOURNE FARM STAYMELBOURNE • Rayner’s Orchard • Tractor Fruit Tas ng Tour Begin your holiday with a pleasant flight to Farm Breakfast Melbourne – the capital of Victoria. PHILLIP ISLAND Bid farewell to your farm stay host and • Koala Conserva on Centre DAY 2 embark on your Melbourne experience • Penguin Parade with a sightseeing tour. Explore ‘Little MELBOURNEFARM STAY Italy’ with its plethora of restaurants GREAT OCEAN ROAD and boutique shops. See the exquisite • Memorial Arch Meal on board, Farm Lunch, Farm Dinner architecture of Melbourne University, • Apollo Bay Royal Exhibition Building and Parliament • Loch Ard Gorge To experience the true country escape, House before making a brief photo stop • London Bridge a farm stay just 1 or 1.5 hours from at St Patrick’s Cathedral. Wander through • Twelve Apostles Melbourne is the answer. Upon arrival, the beautiful Fitzroy Gardens – you will transfer to Kyneton for a farm stay and have an opportunity to visit Captain Cook’s DELICACIES you will be amazed by the open space Cottage (at your own expense). Afterwards, and the chance to see wildlife in its natural see impressive architectural complex of Meal Plan environment. Be overwhelmed by an Federation Square. Take in the view of the 5 Breakfasts, 2 Lunches, 3 Dinners unforgettable memory to experience bustling Queen Victoria Market (Closed on Aussie hospitality. Amidst the rural Mon, Wed & PH), the largest open-air market Special meals: environment, indulge in farm activities such in the Southern Hemisphere. The tour will Home Cooked Lunch & Dinner as milking a cow, collecting chicken eggs, then conclude leaving you with some time to Aussie BBQ Lunch horse grooming and fruits or vegetables shop at DFO South Wharf. ½ Lobster Dinner picking – activity only available when the fruits and vegetables are in season. 4 HOTELS MELBOURNE Travelodge Southbank FARM STAY Kyneton area * Notes for farm stay: • however families will not be separated. (4-6 people per farm). • *Farm sizes vary from just a few acre hobby farms with a variety of animals to very large on the farm stay. • FARMSTAY EU Holidays | Australia - New Zealand 21
7D5N MELBOURNE DISCOVERY WITH FARM STAY TWELVE APOSTLES, GREAT OCEAN ROAD DAY 4 Steam Train, one of the finest preserved Suggested Excursions: steam railways in the world. Continue your Additional activities that complement your holidays MELBOURNEGREAT OCEAN journey to Rayner’s Orchard, take a Tractor will be at your own discretion and ROADMELBOURNE Fruit Tasting Tour through the groves of is entirely optional. stone fruit trees and sampling the freshest *minimum group size is required. Breakfast, Chinese Dinner fruit. Enjoy your Aussie BBQ lunch at ● 12 Apostles - London Bridge scenic flight (15min): Rayner’s café. Your unforgettable journey An amazing coastline to travel and stunningly to Phillip Island will commence with a visit AUD145 breathtaking, the Great Ocean Road is a to the Koala Conservation Centre for a ● Full Day Sovereign Hill Tour: AUD140 photographer's delight and it consistently guaranteed up-close encounter with koalas. ● Full Day Mornington Peninsula Tour: AUD129 features in the Top 10 of world's greatest Experience one of Australia’s most popular ● Full Day Grampians Na onal Park Tour: AUD129 scenic coastal drives. You’ll passing through attractions – Penguin Parade, be amazed by Tipping Guideline: (based on 7D5N) gorgeous seaside townships such as Little Penguins returning ashore after a day’s ● AUD 56 per person Anglesea, Lorne and Airey’s Inlet. A photo fishing. Note: stop at the iconic Memorial Arch before • A minimum group of 15 passengers is required for a getting lunch break at Apollo Bay at the end DAY 6 of the surf coast. Along the journey keep a confirmed departure. sharp eye out for Koalas hanging out in the MELBOURNE (FREE DAY) • The sequence of the i nerary, flight schedules and wild. The section near Port Campbell covers some of the most scenic coastline in the Breakfast hotels are subject to change without prior no ce in world because of its striking and dramatic the event of unforeseen circumstances. natural rock formations. View some of these Enjoy the day at your leisure. Alternative, you • During major events, accommoda on may be formations including Loch Ard Gorge, may wish to join an optional full day tour to relocated without prior no ce. London Bridge and most famously, the 12 Sovereign Hill, Mornington Peninsula or Apostles. If time permits, you may take an Gampians National Park to complete your KOALA CONSERVATION CENTRE optional helicopter ride at your own must do list in Melbourne. expense. DAY 7 DAY 5 MELBOURNEHOME MELBOURNEDANDENONG PHILLIP ISLANDMELBOURNE Breakfast Breakfast, BBQ Lunch, Half Lobster Dinner Spend your morning uncovering more of Melbourne at your leisure before boarding Drive around the fringes of the Dandenong your flight back home. We hope you enjoyed Ranges as you pass through Ferntree Gully your vacation with our company and we and onto the quaint village of Belgrave. Here look forward to seeing you again on your is where you will hop onto the Puffing Billy next trip. 22 Australia - New Zealand | EU Holidays
7D5N GOLD COAST FAMILY FUN AUBNEW AND DOLPHIN EXPERIENCE FOLLOW US.... Seek an unforgettable adventure in Queensland with exhilarating rides, exotic animals and water activities. Gold Coast offers eclectic attractions that will bring joy to people of all ages and walks of life. DOLPHIN FEEDING, MORETON ISLAND Travel Validity Period: Summer Apr – Oct 2019
Brisbane 1 Moreton Island 4 Gold Coast Dreamworld Movie World Tweed River AUSTRALIA Flight path Traverse by coach Featured destinations Overnight stays 1 4 HIGHLIGHTS DAY 1 the evening, you may be able to experi- ence hand feeding of wild dolphins as AUSTRALIA MORETON ISLAND HOMEBRISBANE they swim close to shore. GOLD COAST • Dreamworld • Tangalooma Wild Meal on board DAY 3 • Skypoint Dolphin Resort Begin your vacation with a pleasant flight to MORETON ISLANDMOVIE Observaࢼon Deck • 4WD Desert Brisbane, capital of Queensland. WORLDGOLD COAST • Catch a Crab Safari Tour Cruise • Sand DAY 2 Breakfast, Dinner • Movie World tobogganing • Oyster Farm • Hand-feeding of BRISBANEMORETON ISLAND After breakfast, take the cruise back to • Harbour Town wild dolphins Holt Street Wharf and transfer to Gold Coast. Shopping Outlet Meal on board, Dinner The excitement continues to the Warner Brother Movie World. Immerse yourself in a Upon arrival, head to Holt Street Wharf world of fantasy, fun and thrills with celebrity onboard a 75 minutes cruise to and superhero sightings, take world class Tangalooma Resort on Moreton Island. adventure rides to movie attractions. Get up Indulge the adventurer in you by explor- close and personal with your favourite ing the Island on a 4WD Desert Safari tour characters at the magical Star’s Parade. and you have opportunities to try sand tobogganing from huge sand dunes. In DELICACIES Meal Plan 5 Breakfasts, 1 Lunche, 3 Dinners 4 HOTELS MORETON ISLAND Tangalooma Island Resort GOLD COAST Mantra Legends *Note: Hotels subject to final confirma on, should there be changes, customers will be offered accommoda on similar to this list. MOVIE WORLD 24 Australia - New Zealand | EU Holidays
7D5N GOLD COAST FAMILY FUN AND DOLPHIN EXPERIENCE CATCH A CRAB CRUISE, TWEET RIVER DAY 4 elevators up to the 77th floor of the Q1 Suggested Excursions: Tower, where you can take in panoramic Addi onal ac vi es that complement your holidays GOLD COASTCATCH A CRAB views of the ocean, beach and hinterland. will be at your own discre on and is en rely op onal. *minimum group size may apply Breakfast, Buffet Lunch, Dinner DAY 6 • Movie or Sea World (admission & transfer): AUD88 • 4WD Window to the Wilderness Tour: AUD148 Proceed for Catch a Crab Tour to experi- GOLD COAST • Whale Watch Tour (Jun-Oct only): AUD99 ence the nature of the scenic Tweed River and try the succulent taste of fresh mud Breakfast Tipping Guideline: (based on 7D5N) crab straight from the river. Try your Spend a day of leisure, sightseeing or • AUD$56 per person hands in yabbie pumping, wild pelican shopping at your pleasure. feeding or fishing. At the neighbouring oyster farm, you will have an opportunity DAY 7 *Note: to sample and purchase fresh farm oysters. • A minimum group of 15 passengers is required for Follow by a gourmet buffet lunch at Star GOLD COASTBRISBANE Buffet Seagull Club. Next transfer to HOME a confirmed departure. Harbour Town Shopping Outlet, • The sequence of the i nerary, flight schedules Australia's largest outlet with over Breakfast, Meal on board 240 stores including brand direct outlet and hotels are subject to change without prior and clearance stores offering up to 70 per Enjoy the morning at leisure until it is time to no ce in the events, accommoda on may be cent off the original retail price. transfer to the airport for your flight home. relocated without prior no ce. We hope you enjoyed your vacation with EU DAY 5 Holidays and we look forward to seeing you again on your next trip. GOLD COASTDREAMWORLD DREAMWORLD Breakfast Bursting with happiness and boasting over 50 rides and attractions to suit everyone from toddlers to thrill seekers and beyond, Dreamworld as Australia’s largest theme park, filled to the brim with famous characters, adventure rides such as the Giant Drop, live shows and entertaining attractions perfect for the whole family. Next get a bird’s-eye perspective of the magnificent Gold Coast from SkyPoint — the only coastal observation deck in Australia. Ride in one of the world’s fastest EU Holidays | Australia - New Zealand 25
FEATURE Pictures of Paradise: #BeautifulNewZealand A New Zealand Bucket List for Instagrammers If there is one country on this planet blessed with a multitude of stunning vistas, it is none other than New Zealand. From lakes, to mountains, fjords and hills, this country’s topography offers you a visual feast that leave you wanting more. Remember to get your phones ready to capture memories of some of the world’s greatest sights, but don’t forget to simply relish being in the moment as well. Instagram has rounded up a list of some of the most jaw-drop- ping views that you absolutely have to #hashtag when you visit New Zealand. 26 Australia - New Zealand | EU Holidays
LAKE WANAKA TREE Lake Wanaka, Central Otago HOBBITON MOVIE SET, MATAMATA LAKE TEKAPO, CHRISTCHURCH CANTERBURY Located in the Otago region and at an Hobbiton, Matamata Lake Tekapo, Christchurch- altitude of 300 meters, the lake is the result Canterbury of a glacier that was left behind from the Ice Situated just outside of the Waikato town of Matama- Age. The lake got its name thanks to the ta, Sir Peter Jackson discovered the perfect place to Lake Tekapo is a little town located in the quaint little town that is situated right beside create The Shire and village of Hobbiton. The movie South Island of New Zealand. It faces a it, called Wanaka – a popular summer resort set remains to this day and is a spectacular place to gorgeous lake, which gets its intense location. The lake is the fourth largest in the visit, and it's not just for fans of The Lord of the Rings milky-turquoise colour from the fine country and its strikingly blue and serene and The Hobbit Trilogies. rock-flour (ground by glaciers) suspended in waters against the jagged mountains is a the water, and the breath-taking peaks of gripping sight. And of course, you can’t leave Aoraki Mount Cook. Lake Tekapo is also a without a picture of the beautifully poignant, UNESCO Dark Sky Reserve, which means ‘Lone Tree’! this area has been distinguished and protected specifically because of its excep- tional quality of starry night sky. AORAKI MOUNT COOK NATIONAL PARK MILFORD SOUND, FJORDLAND KAIKOURA, CANTERBURY Aoraki Mount Cook, Milford Sound, Fiordland Kaikoura, Canterbury Christchurch-Canterbury Nothing else comes close to the beauty of The picturesque coastal town of Kaikoura is One of New Zealand’s better-known sights is Milford Sound. One doesn’t have to be an the perfect place for marine life encounters, Aoraki Mount Cook - the highest mountain avid photographer to want to come visit this coastal walks, and tucking into a plate of in New Zealand, and is situated beautifully in slice of paradise. The fjord’s landscape was crayfish. the middle of a lake and the rugged Macken- carved by the glaciers during the Ice Ages, Kaikoura's environment is truly spectacular zie landscape. Although the mountains and without a doubt, its grandiosity has – the village is caught between the rugged seem large and imposing and impossible to stood the test of time. One great way to Seaward Kaikoura Range and the Pacific explore, the park is actually entirely accessi- experience Milford Sound is by getting onto Ocean. In winter the mountains are covered ble, which means you will be able to get up a cruise, which will take you through the with snow, adding to the drama of the close and personal with this natural wonder length of the fjord to the open ocean and landscape. with the right amount of planning or travel back within 2 hours. guides for various alpine activities that are EU Holidays | Australia - New Zealand 27 readily available. This place is great for stargazing as well, so if you really want to capture some magical night shots, Aoraki Mount Cook is the place to be.
11D9N BEST OF NEW ZEALAND + NZCHCW FARMSTAY FOLLOW US.... Discover the spectacular of New Zealand, start with authentic Kiwi farmstay before taking in the southern loop from Christchurch down the central spine of the Southern Alps and onto the West Coast. WAI O TAPU Travel Validity Period: Apr - Oct 2019
HIGHLIGHTS NORTH ISLAND SOUTH ISLAND AUCKLAND CHRISTCHURCH Auckland 1 • Harbour Bridge • Hagley Park • Mt Eden • Botanic Garden 1 Matamata • Parnell Village • Mona Vale Tirau 2 Rotorua • Queen Street MT COOK REGION ROTORUA • Lake Pukaki • Skyline Gondola • Lake Tekapo • Church of the + Luge Ride • Wai-o-tapu Good Shepherd Thermal Valley QUEENSTOWN • Mitai Maori Village • Cromwell Fruit with Hangi Orchard • Arrowtown MATAMATA • Gibbston Valley • Hobbiton Movie Set • Authenࢼc Kiwi Winery Farmstay WANAKA • Lake Wanaka WEST COAST Punakaiki NEW ZEALAND • Fox Glacier • Hokiࢼka • Punakaiki • Arthur’s Pass Village DELICACIES Fox Glacier 1 1 Meal Plan Wanaka 1 Christchurch 9 Breakfasts, 8 Dinners Queenstown Lake Tekapo 2 3-4 HOTELS Flight path Traverse by coach AUCKLAND City Hotel Featured destinations ROTORUA Sudima Lake Rotorua MATAMATA Local Farm Stay Overnight stays 1 2 LAKE TEKAPO Peppers Bluewater Resort QUEENSTOWN Heartland DAY 1 to look like a sheep and a dog. Continue to FOX GLACIER Heartland Rotorua, one of the world’s most lively CHRISTCHURCH Ibis Hotel HOMEAUCKLAND geothermal areas. Spend your evening at free leisure or visit the Polynesia Spa at your *Note: Hotels subject to final confirma on. Should Meals on Board own expenses. there be changes, customers will be offered Assemble at the airport for your flight to accommoda on similar to the list. Auckland, the metropolitan city of New DAY 3 Zealand. * Notes for farm stay: ROTORUA • The groups will be assigned to different hosts DAY 2 however same families will keep together at same Breakfast, Maori Dinner farm (4-6 people per farm). AUCKLANDTIRAU Start the day with the spectacular Skyline • Farm sizes vary from just a few acre hobby farms ROTORUA Gondola offers superb views over the city, with a variety of animals to very large sheep farms lake and mountains and for those wanting a and ac vi es may vary depending on the farm stay. Breakfast, Dinner little excitement, why not try a Luge ride • You may bring your farm hosts a gi to show Kia Ora! Welcome to New Zealand. Upon with our compliments. Next visit to apprecia on for their hard work to make you feel your arrival, travel south via Tirau – a small Wai-o-tapu Thermal Valley, a fascinating welcome. town in the Waikato region renowned for its large corrugated iron buildings constructed EU Holidays | Australia - New Zealand 29
11D9N BEST OF NEW ZEALAND + FARM STAY SHEEP FLOCK GRAZING IN THE BEAUTIFUL GREEN HILL OF NORTH ISLAND, FARMSTAY landscape of geothermal colour and energy. DAY 5 DAY 6 Admire the bright orange and turquoise ‘champagne’ pool, bubbling mud, impressive FARM STAYAUCKLAND AUCKLANDCHRISTCHURCH volcanic craters, steaming fumaroles and LAKE TEKAPO bright silica terraces. Spend an evening Local House Breakfast, Dinner being immersed in indigenous Maori culture After breakfast at local house, say goodbye Breakfast, Dinner at Mitai Maori Village. View warriors to your host. If time permit, enroute to visit Transfer to Auckland airport for your flight paddling an ancient waka (war canoe), Waitomo Cave at your own expenses. to Christchurch. Upon arrival, brief tour of savour a traditionally cooked Hangi (earth Continue travel to Auckland, the ‘City of Christchurch’s top landmarks including oven) meal and enjoy an authentic Maori Sails’ and enjoy a city sights tour. Stop Hagley Park, Botanic Garden and Mona performance. admire view of Auckland Harbour & Bridge, Vale. Travel across the fertile Canterbury one of the city’s most distinctive landmarks, Plains to Lake Tekapo. Visit the Church of DAY 4 gaze out over the city from the top of Mt the Good Shepherd where you will see a Eden, explore the charming Victorian perfect view of the Southern Alps beyond ROTORUAMATAMATA building at Parnell Village and stylish the lake. At night, you may wish to join the FARMSTAY shopping area Queen Street. star gazing tour at your own expenses. Breakfast, Local House Dinner MITAI WAKA Travel south to Matamata. On arrival at Shire’s Rest you embark on a guided walking tour of the Hobbiton Movie Set used in ‘The Lord of the Rings’ and ‘Hobbit’ films. This location is the largest “green set” in the world and the only part of the set remaining in New Zealand. You see 44 hobbit holes, the Mill and double arch bridge and the party tree. Complete your kiwi style experience with the farmstay* tonight, fun-filled with the Kiwi farm animals and farm activities, traditional home cooked meal and as well as walk along the country bush lands. 30 Australia - New Zealand | EU Holidays
11D9N BEST OF NEW ZEALAND + FARM STAY FOX GLACIER, WEST COAST DAY 7 DAY 9 DAY 11 LAKE TEKAPOMT COOK QUEENSTOWNWANAKA CHRISTCHURCHHOME QUEENSTOWN FOX GLACIER Breakfast, Meal on Board Breakfast, Chinese Seafood Dinner Breakfast, Western Dinner After breakfast, transfer to the airport for your Travel up the western side of Lake Pukaki Pass picturesque Lake Hayes on the way to flight back home. We hope you enjoyed your to the Mt Cook Naঞonal Park, a World Arrowtown, an area steeped in fascinating vacation with EU Holidays and we hope to Heritage listed site. The park covers over history relating to early settlement and the see you again for your next trip. 70,000 hectares of breathtaking alpine gold mining era. Stop at Wanaka, a picture scenery. Optional scenic flights are postcard resort on the lakes edge with a Suggested Excursions: available subject to weather conditions. spectacular mountain backdrop. View the Addi onal ac vi es that complement your holidays Brief stop at Cromwell fruit orchard for a untouched wilderness and pristine lakes of will be at your own discre on and is en rely op onal. wide selection of fresh seasonal and dry the Mt Aspiring and Westland National * minimum group size is required and subject to local fruits available at own expenses. Next Parks before arriving on the West Coast, availability. visit New Zealand’s largest wine cave at the home to the twin glaciers of Fox and Franz • Polynesia Spa: NZD 50 award winning Gibbston Valley Winery. Josef. Take a walk to the nearest lookout • Mt John Stargazing: NZD 165 Take a Wine Cave tour where you’ll learn point to see the glacier. • Milford Sound Scenic Cruise with Buffet Lunch: about the winery history as founders of the region as well as a tasting of 3 different DAY 10 NZD 270 varietals of wine. Continue your journey on • Kawarau Jet Boat Ride: NZD 129 to Queenstown, regarded as New FOX GLACIERPUNAKAIKI • Safari of the Scenes – Glenorchy: NZD 195 Zealand’s premier holiday destination. ARTHUR’S PASSCHRISTCHURCH • Scenic Helicopter Ride (20min): NZD 245 DAY 8 Breakfast, Chinese Dinner Tipping Guideline: (based on 11D9N) Before departure, don’t miss the perfect • NZD 77 per person QUEENSTOWN (FREE DAY) opportunity to experience an optional scenic flight over this remarkable region Note: Breakfast (subject to weather conditions). At Hokiঞka, • A minimum group of 15 passengers is required for a Today is a free day to experience this stop to visit to a Pounamu also known as magnificent resort. Queenstown boasts an Greenstone. Pounamu is considered a confirmed departure. incredible array of adventure and leisure treasure in Maori culture and is seen as a • The sequence of the i nerary, flight schedules and activities and your tour leader can assist sign of status and power. At Punakaiki, with any optional activities you would like to marvel at the bizarre limestone landscapes hotels are subject to change without prior no ce in do. Take a ride on the world famous that are the Pancake Rocks & Blowhole. the event of unforeseen circumstances. Shotover Jet Boat, travel to the top of Bob’s Continue coach through lush beech forests • During major events, accommoda on may be Peak by gondola for spectacular views or past the alpine village of Arthur’s Pass before relocated without prior no ce. take a tour to the gold mining area of crossing the spectacular Southern Alps and Skippers Canyon. Alternatively, browse in reach onto Christchurch for the night. the many shops and galleries. EU Holidays | Australia - New Zealand 31
12D9N NEW ZEALAND PANORAMA NZAKLW + MILFORD SOUND FOLLOW US.... Be inspired and embrace the wonders of New Zealand as you discover the true essence of this breathtaking country. From the city of Sails travel on to South Island Queenstown with awesome Milford Sound awaits you. MITRE PEAK, MILFORD SOUND Travel Validity Period: Winter Apr - Oct 2019
HIGHLIGHTS NORTH ISLAND SOUTH ISLAND AUCKLAND CHRISTCHURCH Auckland Matamata • Harbour Bridge • Hagley Park 1 Rotorua • Mt Eden • Botanic Garden 2 • Parnell Village • Mona Vale Flight path • Queen Street • Farmers Corner Traverse by coach Waitomo Featured destinations WAITOMO Alpacas Farm • Waitomo Overnight stays 1 OAMARU Glowworm Caves • Moeraki Boulders ROTORUA DUNEDIN • Te Puia • Railway Staࢼon • Rotorua Lakefront • University of Otago • Government Garden • Baldwin Street • Rotorua Bath House • Larnach Castle • Maori Cultural FIORDLAND Concert • Hollyford Valley • Cleddau Canyon MATAMATA • Homer Tunnel • Hobbiton Movie Set MILFORD SOUND • Scenic Cruise with lunch QUEENSTOWN NEW ZEALAND • Arrowtown • Cromwell fruit orchard 1 Christchurch • Kawarau Bungy Bridge • Skyline Queenstown Mt Cook 1 Twizel Gondola Queenstown MT COOK REGION • Lake Pukaki 2 • Lake Tekapo • Church of the Good Shepherd DELICACIES Milford Sound 1 Dunedin Meal Plan 1 9 Breakfasts, 1 Lunch, 7 Dinners Te Anau 3-4 HOTELS DAY 1 WAITOMO GLOMWORM CAVE AUCKLAND City Hotel ROTORUA Ibis HOMEAUCKLAND underground boat ride and see the millions DUNEDIN Ibis of glow worms on the cavern roof. Continue TE ANAU Kingsgate Meals on Board coach on to the geothermal wonderland of QUEENSTOWN Heartland Assemble at the airport for your flight to Rotorua, the centre of Maori culture and TWIZEL Mackenzie Country Hotel Auckland, the metropolitan city of New famous for its geysers, boiling mud pools CHRISTCHURCH Ibis Zealand. and steaming craters. Brief sightseeing tour which includes a visit to the Rotorua *Note: Hotels subject to final confirma on. Should DAY 2 Lakefront, historical Government Garden there be changes, customers will be offered and take in the spectacular view of the accommoda on similar to the list. AUCKLANDWAITOMO Rotorua Bath House. Tonight, you will ROTORUA experience a traditionally prepared Maori Hangi (feast) followed by a cultural perfor- Breakfast, Hangi Dinner mance featuring Maori songs, chants and Kia Ora! Welcome to New Zealand. Upon dance in a hotel. arrival, travel south to visit the famous Waitomo Glowworm Caves. Take an EU Holidays | Australia - New Zealand 33
12D9N NEW ZEALAND PANORAMA + MILFORD SOUND TE PUIA, ROTORUA DAY 3 DAY 5 DAY 6 ROTORUAMATAMATA AUCKLANDCHRISTCHURCH DUNEDINTE ANAU AUCKLAND OAMARUDUNEDIN Breakfast, Hotel Dinner Breakfast, Thai Dinner Breakfast, Chinese Dinner Visit to Te Puia, home to Te Whakareware- This morning start city tour of Dunedin’s wa Thermal Reserve and the New Zealand Transfer to Auckland airport for domestic iconic Railway Staঞon, the University of Maori Arts & Crafts Centre. Here you will flight to Christchurch. Upon arrival, Otago, World’s steepest Baldwin Street. witness all of nature’s thermal wonders including silica terraces and the famous commence your sightseeing tour which will Afterwards travel to the only castle in New Pohutu Geyser. Transfer south to Matamata Zealand - Larnach Castle for a guided tour onto Hobbiton Movie Set Tour, a working cover Christchurch’s top landmarks sheep farm and significant filming location including Hagley Park, Botanic Garden and learning about its tragic and mysterious for The Hobbit and The Lord of the Rings Mona Vale. After lunch, head south towards movie series. Continue travel to Auckland, to Oamaru. Stop to view the mystical history. Depart Dunedin and head inland, the ‘City of Sails’ and enjoy a city sights tour. Moeraki Boulders, then on to Dunedin, the Stop admire view of Auckland Harbour & crossing rich farmlands to the agricultural Bridge, one of the city’s most distinctive Edinburgh of the South. landmarks, gaze out over the city from the towns of Gore and Lumsden, before top of Mt Eden, explore the charming arriving at Te Anau, gateway to the Fiord- Victorian building at Parnell Village and land Naঞonal Park. stylish shopping area Queen Street. DAY 4 AUCKLAND (FREE DAY) Breakfast Today is a free day to explore. Why not try a full day tour to one of New Zealand’s most beautiful locations, the Bay of Islands, surrounded by 144 smaller islands? Alterna- tively, take ferry to Waiheke Island and get tasting on world-class wines at your own expenses. LARNACH CASTLE, DUNEDIN 34 Australia - New Zealand | EU Holidays
12D9N NEW ZEALAND PANORAMA + MILFORD SOUND DAY 7 SKYLINE QUEENSTOWN GONDOLA RIDE TE ANAUMILFORD SOUND QUEENSTOWN Breakfast, Buffet Lunch, Chinese Seafood Dinner Trip to Milford Sound is a touring highlight while in New Zealand, one of the most spectacular natural wonder of the world. Follow the Hollyford Valley before descending into the Cleddau Canyon. Drive through the Homer Tunnel into spectacular Milford Sound. From here you will board a scenic cruise. Getting your detailed information of the region’s history, flora & fauna and you will view spectacular waterfalls, rainforests and towering mountains, including the awesome Mitre Peak. Wildlife includes dolphins, seals, penguins & albatross when in season. Savor the international buffet lunch served onboard. Rejoin your coach for journey to the picturesque alpine resort of Queenstown. DAY 8 CHURCH OF GOOD SHEPHERD, LAKE TEKAPO DAY 12 QUEENSTOWN (FREE DAY) DAY 10 HOME SWEET HOME Breakfast TWIZELLAKE TEKAPO We hope you enjoyed your vacation with Today is a free day to experience this CHRISTCHURCH magnificent resort. Queenstown boasts an our company and we hope to see you incredible array of adventure and leisure Breakfast, Dinner activities and your tour leader can assist Head to the beautiful Lake Tekapo with again for your next trip. with any optional activities you would like sweeping views of the majestic Southern to do. Alps. Pose with the iconic Dog Statue and Suggested Excursions: see the delightfully quaint Church of Good Addi onal ac vi es that complement your holidays DAY 9 Shepherd by the lakeside. Continue to the will be at your own discre on and is en rely op onal. farming district of Ashburton and visit *minimum group size is required and subject to QUEENSTOWNMT COOK Farmer Corners' Alpacas Farm where you availability. TWIZEL can experience handfeeding Alpacas and buy local products as souvenirs before • Bay of Islands Day Tour: NZD 265 Breakfast, Hotel Dinner reaching Christchurch. • Auckland Morning Highlights plus Wine on This morning, travel to the top of Bob’s Peak by the iconic Skyline Queenstown DAY 11 Waiheke: NZD 195 Gondola for spectacular views of The • Glowworm Caves Evening Tour: NZD 98 Remarkables and Lake Wakatipu from the CHRISTCHURCHHOME • Kawarau Jet Boat Ride: NZD 129 best vantage point. Next visit to Arrowtown, • Safari of the Scenes – Glenorchy: NZD 195 a beautiful town surrounded by The Breakfast, Meals on Board • Scenic Helicopter Ride (20min): NZD 245 Remarkable mountain range. Make a stop at Spend some time relaxing and exploring the • Pun ng on the Avon: NZD 28 Cromwell fruit orchard for a wide selection city before transferring to the airport for of fresh seasonal and dry local fruits your flight back home. Tipping Guideline: (based on 12D9N) available at own expenses. Continue visit • NZD 77 per person the famous Kawarau Bungy Bridge site and perhaps, you are game enough to make an Note: attempt at your own expense. Next stop at • A minimum group of 15 passengers is required for the Lake Pukaki for some picturesque moment. Visit Mt Cook Naঞonal Park, a a confirmed departure. World Heritage listed site covering over • The sequence of the i nerary, flight schedules and 70,000 hectares of breathtaking alpine scenery before travelling on to Twizel for hotels are subject to change without prior no ce overnight. Optional scenic flights are in the event of unforeseen circumstances. available subject to weather conditions. EU Holidays | Australia - New Zealand 35
COST SAVER 8D6N NEW ZEALAND SOUTHERN NZSWAW WONDER FOLLOW US.... Escape the familiarity of skyscrapers and dive into the serenity that sweeps over the South Island of New Zealand. Worlds apart from our concrete jungle, the island is home to numerous natural wonders and picturesque sceneries. QUEENSTOWN, NEW ZEALAND
HIGHLIGHTS NEW ZEALAND SOUTH ISLAND SOUTH ISLAND CHRISTCHURCH Punakaiki • Hagley Park • Botanic Garden Greymouth 1 • Mona Vale 1 • Cardboard Cathedral Mt Cook Christchurch • Farmers Corner • Internaࢼonal Antarcࢼc Centre 1 • Hagglund ride Lake Tekapo WEST COAST • Arthur’s Pass Village 3 • Pancake Rocks • Fox Glacier Lookout Queenstown WANAKA Flight path • Lakes Wanaka and Hawea Traverse by coach Featured destinations QUEENSTOWN • Mt Nicholas High Country Farm Overnight stay 1 2 • Cromwell fruit orchard • Kawarau Bungy Bridge DAY 1 DAY 3 • Arrowtown HOMECHRISTCHURCH GREYMOUTHQUEENSTOWN MT COOK NATIONAL PARK • Lake Pukaki Meal on board Breakfast, Chinese Dinner • Lake Tekapo Travel to Hokiঞka and visit a Glass-Blowing • Church of the Good Shepherd Assemble at the airport for your pleasant & Greenstone Factory where you will be flight to New Zealand – Christchurch. able to shop for beautiful ornaments. DELICACIES Continue along the coast of Tasman Sea DAY 2 and marvel at the scenic views as you head Meal Plan towards Westland Tai Pouঞni Naঞonal Park 6 Breakfasts, 1 Lunche, 4 Dinners CHRISTCHURCHPUNAKAIKI to see the famous Fox Glacier. Continue GREYMOUTH travelling through Haast Pass toward PANCAKE ROCKS PUNAKAIKI, WEST COAST Queenstown. Indulge your senses in the Breakfast, Hotel Dinner scenic vistas of the beautiful, Lakes Wanaka 38 Australia - New Zealand | EU Holidays and Hawea. Stop at a Cromwell’s fruit farm Upon arrival, commence your sightseeing for a wide selection of fresh seasonal and tour which will cover Christchurch’s top dry local fruits available at own expense. landmarks including Hagley Park, Botanic Thereafter, stop at the banks of Kawarau Garden, Mona Vale and Cardboard River, where you may go an optional jet Cathedral. Then set out from Christchurch boating adventure at your own expense. cross the vast Canterbury Plains, Southern Continue to Queenstown, New Zealand’s Alps then descend through the lush beech top visiting region nestled near Lake rainforest to the west coast. Make a quick Wakatipu. photo stop at the famous Arthur’s Pass Village. Arrive at Punakaiki and visit the DAY 4 famous Pancake Rocks and Blowholes, which look like giant pancakes. QUEENSTOWN The curious limestone formations look especially spectacular at high tide. Breakfast, Platter Lunch *Note: Depending on circumstances, overnight Today hop off Spirit of Queenstown at accommoda on might be at Hoki ka instead. Mt Nicholas High Country Farm for an exclusive, behind-the-scenes visit to a truly
8D6N NEW ZEALAND SOUTHERN WONDER MT NICHOLAS HIGH COUNTRY FARM, QUEENSTOWN authentic, family-run merino sheep farm. Bridge site and if you are game enough, DAY 8 Follow the guide on a tour of the farm, try bungy jumping at your own expense. meet the working animals and watch the Journey into New Zealand’s highland and CHRISTCHURCHHOME sheepdog muster merino sheep. Journey Mt Cook Naঞonal Park region, you will stop deep into the heart of New Zealand's high at the Lake Pukaki to take in the scenic Breakfast, Meals on Board country in a 4WD vehicle and sit back as the vista and for a photo-taking session. If Spend some time relaxing and exploring landscape unfolds around you. Lastly, enjoy weather permits, take an optional helicop- the city before transferring to the airport a freshly prepared Farmers Platter Lunch at ter ride up to Tasman Glacier at your own for your flight back home. We hope you the Mt Nicholas Station woolshed before expense. Continue to the beautiful Lake enjoyed your vacation with our company you return to Queenstown. Tekapo, which will captivate you with its and we hope to see you again for your sweeping views of the majestic Southern next trip. DAY 5 Alps. Pose with the iconic Dog Statue and see the delightfully quaint Church of Good Suggested Excursions: QUEENSTOWN (FREE DAY) Shepherd by the lakeside. depart. Breakfast DAY 7 • Scenic Helicopter Ride (20 min): NZD 245 Spend the day exploring all the exciting LAKE TEKAPOCHRISTCHURCH • Kawarau River Jet Boa ng: NZD 129 adventures that Queenstown has to offer. • Skyline Gondola: NZD 39 You may join an optional tour to the Breakfast, Thai Dinner • Milford Sound Scenic Cruise with Buffet Lunch: ruggedly beautiful Milford Sound, a UNESCO World Heritage Site, or try In the morning, leave for the farming NZD 270 horseback riding and whitewater rafting district of Ashburton. Make a quick stop at • Mt John Stargazing: NZD 150 at your own expense. Farmer Corners' Alpacas Farm where you Tipping Guideline: (based on 8D6N) can experience hand feeding Alpacas. • NZD 56 per person DAY 6 Afterwards, buy local products, and take Note: them home as souvenirs before reaching • A minimum group of 15 passengers is required for a QUEENSTOWNMT COOK Christchurch. Visit the Internaঞonal LAKE TEKAPO Antarcঞc Centre, to gain insights into the • awesome beauty of the Antarctic. Breakfast, Western Dinner Experience the world’s first indoor Antarctic the event of unforeseen circumstances. Storm, see Little Blue Penguin and climb on • Visit Arrowtown, a beautiful town surround- board the unique all-terrain amphibious ed by the remarkable mountain range. Hagglund. Make a stop at the famous Kawarau Bungy EU Holidays | Australia - New Zealand 39
TERMS & CONDITIONS Tour Booking Terms and Conditions (Full version) issuance of travel documents, changes will not be availability and hotel confirmation prior to the You and your traveling companions are deemed to have allowed and has no refund value. commencement of the tour. All requests must be read, understood and accepted the following Terms and made before issuance of air tickets. If the Conditions. EU Holidays Pte Ltd shall be referred to as 3. CANCELLATION BY THE COMPANY extension of stay / deviation is unable to be “the Company” in the following: 3.1 The Company acts as an agent for service confirmed three (3) weeks prior to the group’s departure date, the passenger is deemed to stick 1. RESERVATION, DEPOSIT & FULL PAYMENT suppliers. After deposit or full payment has been to the original tour schedule. In the event that the 1.1 If your minimum deposit is less than the required made, all arrangements are still subject to final original schedule has been changed by the confirmation by service suppliers. At times due to Company, any extra cost will be borne by the amount, kindly top up the di erence within the low subscription for a group tour, the Company Customer. next two (2) days. may choose to cancel the entire tour fourteen (14) 7.2 Cancellation fee is also applicable if the Customer days prior to departure. cancels the booking due to extension / deviation is Tour Type Deposit required per person 3.2 The Company shall also not be held liable for any unable to confirm prior to departure. contingent costs incurred by the Customer arising 7.3 Extension of stay / deviation will be at passenger’s All Group Tour Packages $1,000.00 from the cancellation. own expenses and transfer to the airport will not (Except Cruise) 3.3 The Company may recommend alternative tours be provided. either to the same destination or other tours, 7.4 It is the Customer’s responsibility to hold firm All Group Tour Package $1,500.00 based on the current tour fare of that cancellation confirmation of their return flight and to with Domestic Flight & period. All prior special discounts given will be not re-confirm their flight 72 hours prior to their return Arctic Packages extended for the alternative tours. Should the date. Customer decide not to accept the alternatives, a 7.5 The air ticket issued is a special ticket, restricted to Cruise & Special departure full refund on the amount paid by the Customer specific airline only. It is non-negotiable, will be made accordingly by the Company without non-endorsable, non-reissuable, non-refundable & Group Tour Packages , $2,000.00 further obligation or liabilities on the part of the non-reroutable. Any alteration in routing or dates South Amercia Tour Company and that the Customers shall be by the Customer is solely at his/her own risk. The deemed to have agreed to release the Company Company and its associated agents will not be Packages from all liabilities or damages in connection with held responsible for any inconvenience caused the cancellation. There shall be no claim for and extra expenses incurred. No refunds will be Free & Easy Packages 80% of total tour fare inconvenience, loss of leave and transportation made for any unused air ticket, accommodation, cost due to the cancellation of tour. meals, or sightseeing in part or full. Tour organised by third Amount per Terms & (3rd) parties (e.g. luxury Conditions stipulated by 4. REFUND POLICY 8. TRAVEL DOCUMENTS, TRAVEL INSURANCE & cruise, overseas land principal suppliers 4.1 No refund will be made with respect to TRAVEL VOUCHERS operator, airline etc.) accommodation, meals, sightseeing tours or any 8.1 Passport and other Travel Documents 1.2 Payment of deposit does not constitute other services included in the tour fare but not It is Customer’s sole responsibility to ensure that confirmation of the tour. All group tours are utilised by the Customer, either in part or full, or he / she has a valid passport with minimum six (6) subject to a minimum group size (as determined when the Customer amends, cancels or otherwise months validity from the date of scheduled return by the Company) in order for the confirmation to changes in any arrangement after to Singapore, as well as the necessary visas, be e ected and for the departure to be finalised. commencement of the tour vaccinations, health certificates and all necessary 4.2 All refund will be made within fourteen (14) travel documents as required by various 1.3 Full payment is required no later than twenty one working days in a form of cheque. For credit card government authorities of the destinations of (21) days prior to departure. In case of tours in payment, refund will be made through the credit travel. peak season, full payment must be made one card company. month before departure. If full payment is not 4.3 Air tickets with refund value will only be refunded 8.2 Visa received by the stipulated deadline, the Company to Customers within fourteen (14) working days The Customer may seek advice from the reserves the right to forfeit the deposit and cancel after the respective airlines have refunded to the Company on visa application; however, it is the reservation. In such an event, the cancellation Company. The standard processing period for air Customer’s own responsibility to obtain a valid fee as stated in Section 2 is payable by the tickets refund varies from three (3) to six (6) visa. Customer. months (subject to individual airlines). 4.4 During peak period, the refund process may be 8.2.1 If for any reason, application for visa or exit permit 1.4 By making deposit and balance payment, it is longer due to increase in transactions. is rejected, full refund less $250.00 administrative deemed that you have read, understood and fee (excluding visa application fees paid to the accepted the Tour Booking Terms and Conditions 5. AMENDMENT TO BOOKINGS (REQUESTED BY respective embassies) will be made if the result of in the booking form. PASSENGERS) the rejection is submitted to the Company at least forty five (45) days prior to departure. If less than 1.5 The Company reserves the right to request for a 5.1 For any changes in departure date or tour type, forty five (45) days notice is given, relevant top-up on initial deposit for immediate issuance of cancellation fees apply as listed under Section 2 cancellation fee as stated under section air tickets, to avoid incurring additional surcharges. on Cancellation by the Customer. Cancellation by the Customer will be applied. 1.6 Customers must top-up the deposits for ticket 5.2 For every request made regardless of whether any 8.2.2 It is customer responsibility to check that issuance as and when the air-tickets are required previous amendment was confirmed by airlines, multi-entry Visas have the correct entry dates and to be issued by the airlines at the stipulated hotel or otherwise, there will be a minimum fee of destinations before travelling. Please be aware that dateline without prior notice. Failure to do so, $250.00 per person per amendment. This does some itineraries you may travel through a country the Company has the right to cancel the tour and not include any other fees imposed by the airlines, without making an overnight stop but still require a the deposit will be forfeited. ground operator or hotel. VISA to enter/exit 1.7 Any amendment within fourteen (14) days or after 5.3 A postponement of tour by Customers for any 8.2.3 In consideration for the interests of other tickets issued, amendment fee would be the same reason is considered as cancellation. Under such passengers in the same group, the Company as cancellation fee stipulated in the Terms and circumstances, the above Cancellation Policies strongly discourages ALL passengers from Conditions. will apply accordingly. applying Visa Upon Arrival at destiny country. The Company takes no responsibility being unable to 2. CANCELLATION BY THE CUSTOMER 5.4 Any change made by the Customer to the existing wait for the passengers who apply Visa Upon 2.1 Cancellation of booking must be made in writing booking must be in writing or in person at least Arrival at the Custom. fourteen (14) days before the tour, after which or in person to avoid any misunderstanding. strictly NO amendments allowed, or cancellation 8.2.4 The Company will not be responsible for any 2.2 The following cancellation fees apply once any fee applies. expenses, reimbursement or refund of the tour fare if the Customer is deported or refused entry group tour package booking is made: 5.5 Any replacement or changes of passengers will be by immigration authorities on the tour for considered as a cancellation and not an whatever reasons, including improper travel No. of days between Cancellation fee amendment. This term is applicable to all cases, documents, quarantine, custom regulations, departure and receipt per person including but not restricted to the medical and the possession of unlawful items or irregularities that of cancellation notice pregnancy cases. may cause harm or damage to person or property. 35 working days or more Full deposit 6. AMENDMENT TO TOUR ITINERARY BY 8.2.5 For non-Singapore passport holders, please 15 to 34 working days 50% of tour fare + Taxes COMPANY request the Company to check on Visa 08 to 14 working days 75% of tour fare + Taxes The Company makes reasonable e ort to avoid requirements. The Company renders assistance in 07 working days and below Full tour fare + Taxes changes in the itinerary. However, the Company Visa application wherever possible. The Company reserves the right to make minor changes at any cannot, however, guarantee the approval of such 2.3 The above cancellation fees apply if the air-tickets time due to unforeseen circumstances, especially Visa application. This service is subject to (auxiliary) are not issued. If the air-tickets are issued, the during peak periods or in the event of other fees. Please check with the Company on the value of the air-tickets will be added onto the circumstances beyond our control. amount. cancellation fees. Company deserve the right to issue air ticket without prior notice. If the deposit 7. EXTENSION OF STAY / DEVIATION 8.3 Travel Insurance amount is insu cient to cover the cancellation 7.1 Extension of stay may be permitted at the end of 8.3.1 Arrangement of travel insurance coverage is fee, the Customers must pay for the di erence. tour, subject to the restriction of the air ticket, seat strongly recommended with respect to 2.4 ‘Working days’ refers to Monday to Friday unforeseen circumstances such as flight excluding public holidays. 2.5 For Free and Easy packages, administrative fees and / or one (1) night hotel rate will be imposed for those travel documents not issued. Once
TERMS & CONDITIONS cancellation, trip cancellation, loss of deposit, companions each evening. A breakfast bu et is weather hazards, political unrest, changes in baggage, personal accident, injury, illness, etc. included daily and will reflect the local regions itineraries, deportation or refusal of entry by Under no circumstances shall the Company be tastes and culture. Very occasionally, an early Immigration Authorities resulting from improper construed as a carrier under a contract for safe departure may result in a light breakfast box for travel documents, possession of unlawful items or carriage of the Customer or his / her baggage and you to take away if applicable. Lunches are irregularities that may be caused to person or other personal belongings. sometimes included but are usually an opportunity property. Any losses and/or expenses incurred are 8.3.2 The Company shall not be responsible for any loss for the guest to enjoy some free time to visit a the responsibility of the passenger. All proper travel or damage in relation to flight cancellation, trip local café, bar or restaurant and eat where the documentation is the sole responsibility of the cancellation, loss of personal baggage, accidents, locals do. Your tour manager will be able to Customer. injuries and illness. provide you with range of options to suit all tastes 11.2 The failure of the Customer to follow reasonable 8.3.3 Should there be any amendment to the date and and preferences. instructions, including but not limited to check-in duration of travel, it is Customer’s responsibility to 9.5 Seat Rotation and check-out places or times or other cause and inform the travel insurance company to amend For the convenience of all members of the group, the losses and/or expenses resulting therefore the date and duration of the insurance coverage. passengers may be requested to rotate their shall be borne by the Customer. 8.3.4 The Company will be pleased to assist in the seating arrangements on the coach during the 11.3 The Company reserves the right to: enquiries of any travel insurance and related period of the tour. Please cooperate when 11.3.1 Alter tour itineraries, travel arrangements, matters. requested upon to do so by the tour manager / accommodation due to unforeseen changes. 8.4 Travel Vouchers tour leader / guide. 11.3.2 Cancel any reservations prior to departure for The Company issues travel vouchers from time to 9.6 Motor-coach reasons, including but not limited to the time as part of its promotional activities. The For selected itinerary - Wifi on coach using 3G insu cient number of participants. The Company Terms and Conditions for the redemption of travel mobile network, it means that connection is will recommend alternative tours, preferably to the vouchers are clearly spelt out in the appropriate slower than standard broadband and at times may same destination or to other destination. Should documents and shall be binding on the Customer. not be available. It is good for checking emails, the Customer decided not to accept the web browsing and updating social media alternatives, the deposit or tour fare to be 9. GENERAL MATTERS RELATING TO TOURS accounts, but less so for streaming video or large refunded without further obligation on the part of 9.1 Accommodation photo uploads. the Company, upon Customer’s surrender to the 9.7 Single Supplement Company of all documents issued by the Accommodation is as specified in the tour For occupation of a single room, single Company for the purpose of the tour package. brochure / itinerary / tour booking form. In the supplement amount as indicated in the booking 11.3.3 Require any individual to withdraw from the tour if event the specified accommodation is not form is required. it is deemed that his/her behaviour is detrimental available, every e ort will be made to scout for an 9.8 Suggested Excursion to or incompatible with the health, safety, alternative in another accommodation of similar Optional list may be subject to change, depending interests, harmony and welfare of the other tour standard. Hotel room sizes, facilities and services on the time you are travelling or local participants and the tour group as a whole. Under may vary in di erent country. Accommodation for circumstances including weather and days of the such circumstances, the Company shall be under adults is based on twin-share, double or week. Further information will be provided by your no liability thereafter to any such person. triple-share bedroom. Di erent room type might Tour Manager / Guides during the tour 11.3.4 To specify the language in which the tour guide not be on the same level. Single room occupancy will conduct commentary in. is at additional cost. 10. PRICING POLICIES 11.4 No tour guides, tour managers, tour leaders or 9.1.1 Room size is generally slightly smaller than you 10.1 Tour Fare Includes other employees or agents of the Company are may be used to. Space is precious commodity in authorised to commit the Company to any liability Europe and especially in its busiest cities. Many of Return economy class group tour air ticket, local and the Company shall not be bound by any the buildings will have been in existence for transport, accommodation, admission fees, meals statement or representation unless it is in writing hundreds of years and were not built with the and sightseeing programme as stipulated in the and signed by a Management Executive of the modern traveller in mind. The upside is that usually tour brochure / itinerary / tour booking form. Company. they are in excellent locations and have a 10.2 Tour Fare Excludes 11.5 All verbal agreements must be stated in writing fascinating story to tell. Airport taxes, airport security taxes, airline and to be duly signed by the Manager. 9.1.2 Bed sizes may also be di er. In Europe King and insurance surcharges, fuel taxes, visa fees, travel 11.6 The Company reserves the right to take Queen – sized beds are very rare. Here double insurance, customs user fees as specified by the photographs and films of the passenger while on beds are the norm and you may often find that a airlines and airport authorities; local transfer not tour with the Company, to be used for brochures double room consists of two single beds pushed stated in the itinerary (e.g. free & easy, deviation), advertising or publicity material without obtaining together instead of a full bed but made up with laundry, excess baggage charges, beverages, any further consent from the passenger. one set of linen. You may also find that twin beds room services, gratuities to drivers and tour 11.7 All tour fares for the respective tour packages are will be placed very close together. managers / local guides and tips to hotel porters (if correct at the time of reservation. The Company 9.1.3 A triple room is the same size as twin bedded any); and personal expenses. Please refer to the reserves the right to revise the tour fares and to room. The third bed is always a roll-away bed or Company for visa fees, gratuities to drivers and determine the date of commencement of such sofa bed added into the room. As a result, you tour managers / local guides, and tips to hotel revised tour fares. may feel the room is very cramped and small. porters. 9.1.4 Europeans are very socially and environmentally 10.3 Cancellation Fee 12. COMPLAINT & CLAIM conscious and especially the air conditioning in For Clause 2 – Cancellation By The Customers - If you have a problem during your holidays please Europe. During Autumn and Winter seasons, the tour fare refers to selling tour fare plus airport inform EU Holidays Tour Manager or local supplier central air-condition is o in the hotel rooms. So, taxes, airport security taxes, airline insurance immediately, who will try to make things right. If do not expect the air-condition is switch on in the surcharges and fuel taxes. the matter was not resolved locally, please write to room. You may open windows to let cold air in if 10.4 Child Fare EU holidays Feedback department in writing within applicable. Child fare is applicable to children below twelve seven (7) days from the date of return. It is 9.2 Special Request (12) years old on the scheduled date of departure important to provide us the information quickly. If there are any requests regarding special meals, & departure date from Singapore. The child fare is Please quote you booking reference number and dietary requirements, adjoining rooms, flight based on a twin-sharing accommodation with two all relevant information. Failure to follow this seating arrangement and so on, please inform the adults and no additional bed will be provided. A procedure may delay or deny us the opportunity Company upon booking. However, such requests surcharge will be imposed where an extra bed is to investigate and rectify the problem, which may are strictly subject to confirmation and availability required for the child or where the child occupies a ect the way your compliant is dealt with and by the airlines/hotels. There is No halal meal on a room with only one adult. your rights under this contract. tour. 10.5 Mode of Payment 9.3 Baggage Payment may be made in cash, by NETS, 13. MISCELLANEOUS Normally customer is allowed check-in baggage PAYNOW, AXS, cheques or credit cards. Cheques The Company reserves the right to change, not exceeding twenty (20) kilogrammes. Only one will only be accepted if presented to the Company amend, insert or delete any Tour Booking Terms piece of hand luggage not exceeding seven (7) at least seven (7) working days before scheduled and Conditions containing in this document, as kilogrammes is allowed on board the aircraft. tour departure. Credit card payment may incur the case may be, without prior notice. The Tour Excess baggage must be paid directly by the additional surcharge for special promotion Booking Terms and Conditions complement those Customer. Depending on individual airline packages, you may refer to our sta for Terms and Conditions contained in the relevant company policy. confirmation. Overseas Bank transfer may incur documents provided by third (3rd) party service 9.4 Meals additional surcharge and to be borne by the providers such as airlines or cruise tickets, hotel 9.4.1 Meals, including meals on board flights, are as Customer. check-ins etc. indicated in the tour brochure / itinerary / tour booking form. If meals on board are not served 11. RESPONSIBILITY due to whatever reasons, there shall be no refund 11.1 The Company acts as agent for the carriers, or replacement. 9.4.2 You and your travelling companions will generally transportation companies, hotels and other dine together at a designated time. Table will often principals of the tour packages. The Company vary in size and free seating enables you to dine accepts no responsibility for any injuries, losses, with family members or new travelling damages, accidents, flight cancellation, delays, theft, quarantine, customs regulations, strikes, 11 Dec 2018
傈劥 ARCT IC 2019–2020 ANTARCTIC POLAR EXPEDITION CRUISES HIGH STANDARDS IN HIGH LATITUDES 〵弩 EUROPE & BRITAIN YOUR 2 019 HOLIDAY
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