FNER Booklet (3)

An Innovative Learning Experience for Critical Soft Skills Development Developed by Breakthrough Learning, USANuTurns is an Official Representative of Friday Night at the ER in India

\"It's about collaboration...about seeing your department as one piece of an enormous mosaic.\"- William W., Johns Hopkins University

3  Overview5  What It Teaches7  How It's Used9  Example Customers12 Feedback13 Feedback14 Get Started

An Engaging and Versatile Learning Tool Friday Night at the ER engages participants in a hands-on learning activity followed by a facilitated debrief. The experience is used with professionals at all levels in organizations and classrooms to bring to light key learning for excellent teamwork and organization performance.3   Overview

It's Friday night in a busy communityhospital. The system of care is dynamicand complex - its made up of distinctdepartments that depends on eachother for quality results.How do four people, each running theirown department, make the wholesystem work?

Systems Thinking Teamwork & CommunicationExperience the role of the individual as part of a system . Share accountability and coordinate action acrossRealize improved results when moving from silo thinking disciplines and within teams. Communicate effectivelyto systems thinking. with others to come into alignment as a team.Leadership Capacity Mental Models & AssumptionsPractice leadership skills by managing a unit Realize the powerful influence of one's bias andwhile serving broader system goals. This is assumptions on actions and decisions. Learn to reachdistributed leadership where multiple leaders beyond deeply entrenched mental models and routinemust collaborate to manage quality and cost. behaviors.Critical Thinking & Decisions InnovationExercise your critical thinking skills while faced with Learn to challenge rules, practices and widely-heldcomplexity and uncertainty.Critically evaluate the assumptions. Develop the mindset of challenging theway things are done. Rely on data to drive decision status quo to innovate and get fresh perspectives. making.   What It Teaches 5

\"Ratings from participants were consistently 5 (out of 5). The learnings have been broad and profound.     Thank you !\"- Kay H., Adventist Health

For Organizations: For Academics:  Performance improvement Leadership coursework Cross-functional teams Inter professional education  Leadership skill-building Capstone projects Staff development Transition to practice Management retreats Simulation labs7   How It's Used



Cisco  Sony Pictures Intel  Boeing The Walt Disney Marriot Mc Kinsey Deloitte Johnson and ESPN Consulting JohnsonShapoorji General Pepsi Kone Cranes GMR Group Pallonji ElectricPfizer ISB, IIM, Calcutta ACI Mitsui HP Hyderabad9  Sample Clients

Feedback“As an L&D head I had neither personally, nor collectively as a group ever experienced or heard about Friday Night at theER.We had less time to explore other L&D vendors, and had to decide on a short notice, as we had already announced thedate of our HR meet. At the back of mind personally I also had concerns, on how to convince my team and participants tojoin this new type of intervention. It was the trust we had on NuTurns which was the topmost thing which made us decideeventually in favour of Friday Night at the ER.However it turned out as one of the best  decision, as post the intervention, we met the objectives of the meet, and thattoo much above our expectations. This was for the first time, we experienced this experiential learning, in a real sense.Participants are still talking of the program even after weeks.Our team  got aware of some of the limiting behaviors, like that of working in silos.This simulation gave us great tools to solve our business problems. One of the most important feature, that I personally likeabout this business simulation, is that simulation creates real time triggers.I believe Friday Night at the ER can also be used in the variety of functional areas across our organization. It can also beused in simulating design thinking, and in various OD interventions. I would hence like to recommend Friday Night at the ERinternally to all our business units and functions, for its relatedness and overall business growth. Last but not the least,Friday Night at the ER is a highly useful intervention, and one of the best formats of learning available. Mr. Shiven Verma, L&D Head, GMR

Feedback Feedback “Before the program, I had a fear of ‘over promise by NuTurns on the program deliverables, and under delivery’. However, after the program I felt accomplished as a training head that we delivered over and above, what got promised to participants. The specific feature I liked about this program was the program debrief, which was indeed excellent! The game experience was simulated close to our real life challenges. I would really like to recommend this business simulation, because of its wide applicability in management, delivery type and it triggers new thinking. The program was well managed and was powerfully facilitated.             Ms. Sonia Paul, Training Head, GMR

Request a Web Demo Purchase a Game Kit We offer a web-based meeting to introduce your Kits include game materials, a step by step guide for team to Friday Night at the ER, to demonstrate how facilitators, presentation slides, suggested group the game and its debrief work, and to discuss your exercises, and the user license. Everything comes in a interests. protective carry bag for easy to storage and transport. Get a Reference Purchase a Pilot & TrainingSpeak with a peer who uses Friday Night at the Er. Experience a professionally led, on-site programWe can put you in touch with an experienced tailored for your group. At the same time, get trainedcustomer who has interests similar to yours. to facilitate effective learning programs using Friday Night at the ER repeatedly in your organization.  Attend a Workshop Hire a Facilitator Come to a public workshop to experience a professionally led Friday Night at the ER program. Bring a Friday Night at the Er expert to your Learn first hand how the tool is used in customized organization for one time learning program tailored programs and diverse settings. for your group. We bring everything - the facilitator, the games, the program materials. 14 Getting Started





Get in touch with us 09011020850 [email protected] Friday Night at the ER isOfficial Representative of Friday Nightat the ER in India  Developed by Breakthrough357/24, 3rd Floor, Sagar Building, Learning, USANear St Ursula's High School, Nigdi,  Pune 411044Learn more online:http://NuTurns.com/Gamified-Learning/Friday-Night-At-ER