Introduction to Our Medical Practice 100

Our Medical Practice Welcome to our Medical Practice

Mission Statement and Purpose• Our mission is to deliver excellent general, surgical and cosmetic dermatology to our adult and pediatric patients in a professional and caring environment.• We excel in the interaction with our patients from the first telephone encounter to the patient’s exit from our clinic.• The clinic is a wonderful place for knowledge and growth from your fellow staff members, the physicians you interact with, and from your patients. The things that you see and the situations that you will encounter will expand your knowledge and hopefully allow for personal, spiritual, and professional growth. This mission also requires dedication and hard work from our staff.

Summary of Mission Statement• Excellent Patient Service and Care to our patients – delivering Wow• Excellent team work and work environment• Excellence in regards to functioning of the clinic at Clinical care, Front desk, Billing, Medical assisting and management• Bonus policy reflects this

Medical Academy Bonus Diagram (TM and Copyrighted)Name of employee:_______________ Bonus period: _________ Date:_______Group : Determines bonus Once bonus amount for practice is determined, thenbaseline for entire practice it is partitioned to each individual proportional to contribution below per individual Individual: Determines Individual Amount Patient Individual -Pick up phones quickly Number – Delivering -Polite Pt Appts! -Smile Wow -Patient Care(Focus more this, Ok, Good, Great) To patients (Focus more this, Ok, Good, Great) Delivering Teamwork -Helping teammates Wow with group -Helping Dr. Tran and with -Helping Manager(Focus more this, Ok, Good, Great) -Listening to the Dr. doctor and management /management -Contributing to team and practice (Focus more this, Ok, Good, Great)Collections Eligibile and amount Productivity -Being productive and A/R of bonus for group ? and Quality -Quality (Ok, Good, Great) Core Tasks -Primary task -Special task(Focus more this, Ok, Good, Great) -Continuing to work when done with tasks (Focus more this, Ok, Good, Great) Keeping Bonus for the Longevity in Individual Bonus overhead practice for that practice low / no periodunncessary waste of supplies(Focus more, Ok, Good, Great) (<1 year, 2-4 years, 5-7 years, > 7 years)Commentary:Employee Signature: ___________________________________ Date: ____________