Your Team (CK)

Your Dedicated TeamProperty Management.

Contents 3 4–6Your Team ResponsibilitiesYour Team Members 7Directors 8Investor Support & Opportunities 9Awards and Recognition

Team Responsibilities 3

David GraceYour Leasing ConsultantDavid brings almost 30 years of extensive sales experience and a comprehensiveunderstanding of the sales process to Realmark Central. Needless to say, Davidis a huge asset to our business and to the fortunate people he works with, bothcolleagues and clients alike. Hailing from a farming background, David prides himself on his strong workethic and going that extra mile for his clients. When he’s not hard at work, he’sbusy focusing on his health and fitness and is an avid road cyclist. Through the years, David has worked with a number of Premium brands,including Audi and John Deere, and has represented these brands withdistinction while building robust and fruitful relationships with smallbusinesses, through to large corporations. Having studied Digital Media, David iscontinuously working on self-improvement and development both in and out ofthe workplace. His colleagues describe him as ‘a hard-working individual with a fantasticattitude’ and this is only the tip of the iceberg when it comes to David.  Heknows how to connect with people and is passionate about helping others toachieve positive outcomes; he is adept at bringing people together to achieve aresult that works for all. The high degree of skill David has mastered already while being with RealmarkCentral has resulted in strong back to back results and is a testament to his hardwork and determination to succeed both for himself and most importantly, forhis clients.  David Grace Leasing Officer 0434 943 580 centralleasing@realmark.com.au 4

CK HuismanYour Property Manager A highly talented, respected and experienced Property Manager, we approached CK with the hope she’d join us in a Senior Property Management position. Having worked and trained at some of Perth’s best property businesses, CK was a ready-made Property Manager, with a mandate for customer service. It’s fair to say, CK is a real estate professional who understands landlord’s needs, as well as the technical and legislative requirements of the role. The feedback from CK’s clients has been terrific and comments such as; “it’s great to have CK in our corner”, is common from owners in her portfolio. CK has worked as a property manager for over 5 years, has completed a Certificate IV in Property Services and really does loves her job. “Absolutely love It! I love a challenge and I love the property industry in general” CK says. With a pro-active attitude to challenges and a willingness to provide amazing customer service, along with a focus on building lasting relationships with her landlords, CK is a great asset for our team and her clients. “Having great relationships with my clients is critical. Finding solutions to whatever comes up is sometimes hard, but that’s our job. My landlords know I’ll do whatever I can to help their situation and the success of their investment.” CK has earned the respect of her clients and is a well-loved member of the team. We’re excited about how her career is progressing and thrilled we are able to have her work with our landlords.CK HuismanProperty Manager0404 114 708 ckhuisnan@realmark.com.au 5

Julia HenderYour Assistant Property ManagerJulia has been immersed in real estate her whole life. Her father was a successful agent for manyyears and from a young age, Julia wanted to pursue a career in property. With encouragement andguidance and a lot of hard work, Julia is building her own, outstanding career and looks set to beone of the leaders in our Property Management division.Having progressed through the ranks in a prominent and well-run property business over a numberof years, we came across Julia almost by chance. We were instantly impressed by her understandingof Property Management systems and processes, but also the responsibilities and requirements ofthe parties involved when a property is under management.Although her experience and personality suggested Julia would be great fit for the team, we’ve beendelighted at the way Julia has both complimented our other Property Managers, but also drivenimprovement across her portfolio. Julia’s ability to articulate what’s needed concisely and politelyhas had an instant impart with clients in her portfolio and the feedback from this group has beennothing short of exceptional.Previously an accomplished dancer, Julia takes the same disciplined approach to her daily tasks,ensuring they’re completed and at a high standard;“I love the challenge of fast-paced days and the responsibility of making sure my clients understandwhat’s happening. It’s o en pretty tough, but that’s what makes this role so rewarding!”Julia is a great person and an exceptional Property Manager. As her clients attest, her skills, attitudeand personality are perfect for our industry and Julia’s ability to remain focused on qualitycommunication has given her the foundations to build an outstanding career.Julia HenderProperty Manager Assistant08 6557 5033 centralpma1@realmark.com.au 6

Doug Shannon& Josh RobertsLeading Realmark Central Alongside Doug’s roles as General Manager and Licensee, and Josh’s roles as Sales Manager and Sales Agent are their respective responsibilities as Directors for the office. Both Doug and Josh help guide the office and develop the leadership group, ensuring the business continues on its current trajectory. They also look at growth and cultural opportunities across the office and teams. Outside of direction, leadership and growth responsibilities, Doug is tasked with developing and refining business systems, key projects, recruitment and structural improvements across the teams. Josh’s extensive understanding of real estate sales and high performance habits gives him a unique ability to lead, mentor and develop client-focussed team members. Josh is also heavily involved with our Performance Systems used across the teams. Collectively, the focus of Josh and Doug has given the office a connected environment, focussed on people development and resulting in great culture and client experiences as well as numerous awards. 7

Our Award WinningSales TeamInvestor SupportPart of our service is putting a strategy in place to take advantage of market peaks and troughs. Weoffer our investors real guidance on when is best to sell and why, what you need to know, what does itall cost, what tax implications need to be considered and how does liquidating an asset really work –can this be ‘hassle-free’?Realmark Central have numerous property professionals available here at the office, or close by, sothere’s always an expert in your corner. We have access to the Realmark group’s legal and financialpersonnel to help guide you in the right direction when tricky situations arise. Just let us know exactlywhat you need and we’ll find the right person to go through things with you to make sure you’reminimising outgoings, maximising your returns or just prepared and covered for different situations.Investment OpportunitiesWe’re here to help whenever you’re interested in buying or investing again. You can utilise a BuyersAgents to find a specific property type and location, or take advantage of new developments,investment-specific listings (strong cash-flow or growth potential) as well as any of our new saleslistings close by through our office, or in other markets via other offices in the Realmark group. 8

The Central Success 9

Realmark Central113 Newcastle Street, Perth WA 6000Ph: 08 6557 5000central@realmark.com.aurealmarkcentral.com.auRealmark and its related entities provide general information and marketing advice. Our information and advice are not intended to constitutelegal, business or other professional advice and cannot be relied upon for that purpose. Factors beyond the control of Realmark can affect thequality or accuracy of the information in this guide. While every e ort has been made to ensure accuracy and completeness, no guarantee isgiven nor responsibility taken by Realmark for errors or omissions in this guide. Neither Realmark nor its related entities do not accept anyliability for any loss or damage incurred as a result of the use of, or reliance upon the information provided in this guide or incorporated into itby reference except to the extent limited by law. Copyright © First published February 2018 in Western Australia.