Your Team (Cass)

Your Dedicated TeamProperty Management.

Contents 3 4–6Your Team ResponsibilitiesYour Team Members 7Directors 8Investor Support & Opportunities 9Awards and Recognition

Team Responsibilities 3

David GraceYour Leasing ConsultantDavid brings almost 30 years of extensive sales experience and a comprehensiveunderstanding of the sales process to Realmark Central. Needless to say, Davidis a huge asset to our business and to the fortunate people he works with, bothcolleagues and clients alike. Hailing from a farming background, David prides himself on his strong workethic and going that extra mile for his clients. When he’s not hard at work, he’sbusy focusing on his health and fitness and is an avid road cyclist. Through the years, David has worked with a number of Premium brands,including Audi and John Deere, and has represented these brands withdistinction while building robust and fruitful relationships with smallbusinesses, through to large corporations. Having studied Digital Media, David iscontinuously working on self-improvement and development both in and out ofthe workplace. His colleagues describe him as ‘a hard-working individual with a fantasticattitude’ and this is only the tip of the iceberg when it comes to David.  Heknows how to connect with people and is passionate about helping others toachieve positive outcomes; he is adept at bringing people together to achieve aresult that works for all. The high degree of skill David has mastered already while being with RealmarkCentral has resulted in strong back to back results and is a testament to his hardwork and determination to succeed both for himself and most importantly, forhis clients.  David Grace Leasing Officer 0434 943 580 [email protected] 4

Cassandra MasonYour Property ManagerCassandra heads up our Property Management Division and one of Western Australia’s premiere realestate practitioners.Commencing her career in 2000, Cassandra has seen and done virtually everything – good and bad – thatcan happen when managing property. With the help of this experience and genuine passion for theindustry, Cassandra worked her way to become a Senior Property Manager in several businesses.To her credit, Cassandra continued her technical and legislative training and worked as a Consultant forthe industry software giant Rockend (REST). She holds qualifications in Business Management, Trainingand Assessment and Design and Development (Training). During her time consulting Cassandra also became a trainer at REIWA, teaching new Property Managersand helping them enter the industry. Amazingly, Cassandra managed to juggle her consulting andlecturing work with a young family and this is when we met her.Cassandra worked as a Consultant for us for our first 2 years, but as the business grew, we felt herknowledge, experience and expertise were the right fit to take our PM business to the next level.Cassandra has since delivered everything we hoped for and continues to give exceptional service andvalue to her landlords. To compliment that, Cassandra also leads and develops the Property ManagementDivision and is largely responsible for the success we now enjoy.Above all Cassandra is a personable, organised and driven individual, who believes that training, self-improvement and communication are key to developing a fantastic team as well as achieving lifelongclients.Cassandra MasonProperty Manager0422 465 358 [email protected] 5

Andrew WoodYour Assistant Property ManagerPreviously working for the Department of Commerce as the Senior Residential Tenancy BondsOfficer, Andrew made the decision to move into residential real estate.A more challenging and diverse role within an exciting environment was Andrew’s main motivation,which he seems to have found after now 2 years into his Property Management career with thebusiness.“I love the variety and challenges that property management gives me. No day is the same” Andrewsaid when we asked him what he enjoyed most about his job.What attracted Andrew to the industry was it enabled him to work with great people, build long-term client relationships, work with different properties and get a real understanding of the propertymarket and industry – many of which were lacking in his previous positions.Leading a team at the Department of Commerce, Andrew’s exceptional communication skills andability to build lasting relationships are what sets him apart.Andrew’s work ethic and desire to deliver amazing customer experiences are as good as we’ve seenand his recent award for the best team member in the business demonstrates his high personalstandards and productivity.Andrew has an exciting career in Real Estate and Property Management ahead of him and it’s terrificfor both us and his clients to have him as part of our team.Andrew WoodProperty Manager Assistant08 6557 5037 [email protected] 6

Doug Shannon& Josh RobertsLeading Realmark Central Alongside Doug’s roles as General Manager and Licensee, and Josh’s roles as Sales Manager and Sales Agent are their respective responsibilities as Directors for the office. Both Doug and Josh help guide the office and develop the leadership group, ensuring the business continues on its current trajectory. They also look at growth and cultural opportunities across the office and teams. Outside of direction, leadership and growth responsibilities, Doug is tasked with developing and refining business systems, key projects, recruitment and structural improvements across the teams. Josh’s extensive understanding of real estate sales and high performance habits gives him a unique ability to lead, mentor and develop client-focussed team members. Josh is also heavily involved with our Performance Systems used across the teams. Collectively, the focus of Josh and Doug has given the office a connected environment, focussed on people development and resulting in great culture and client experiences as well as numerous awards. 7

Our Award WinningSales TeamInvestor SupportPart of our service is putting a strategy in place to take advantage of market peaks and troughs. Weoffer our investors real guidance on when is best to sell and why, what you need to know, what does itall cost, what tax implications need to be considered and how does liquidating an asset really work –can this be ‘hassle-free’?Realmark Central have numerous property professionals available here at the office, or close by, sothere’s always an expert in your corner. We have access to the Realmark group’s legal and financialpersonnel to help guide you in the right direction when tricky situations arise. Just let us know exactlywhat you need and we’ll find the right person to go through things with you to make sure you’reminimising outgoings, maximising your returns or just prepared and covered for different situations.Investment OpportunitiesWe’re here to help whenever you’re interested in buying or investing again. You can utilise a BuyersAgents to find a specific property type and location, or take advantage of new developments,investment-specific listings (strong cash-flow or growth potential) as well as any of our new saleslistings close by through our office, or in other markets via other offices in the Realmark group. 8

The Central Success 9

Realmark Central113 Newcastle Street, Perth WA 6000Ph: 08 6557 [email protected] and its related entities provide general information and marketing advice. Our information and advice are not intended to constitutelegal, business or other professional advice and cannot be relied upon for that purpose. Factors beyond the control of Realmark can affect thequality or accuracy of the information in this guide. While every e ort has been made to ensure accuracy and completeness, no guarantee isgiven nor responsibility taken by Realmark for errors or omissions in this guide. Neither Realmark nor its related entities do not accept anyliability for any loss or damage incurred as a result of the use of, or reliance upon the information provided in this guide or incorporated into itby reference except to the extent limited by law. Copyright © First published February 2018 in Western Australia.