The Reality of Cultural Adaptation There’s a range, and you just need to find a place somewhere in the range Ó Personal Change Systems LLC, 2018
CUSTOMIZING CULTURAL BEHAVIOR IS LIKE… Having Your Suit Tailored Ó Personal Change Systems LLC, 2018
Adapting Behavior is like being a Chef (and especially a fusion chef) © Personal Change Systems LLC, 2017 53
Cultural Fusions in the Food World Cardamom Crème brûlée Add extra element that makes behavior easier for you, and still appropriate Kimchi Burrito Ó Personal Change Systems LLC, 2018
Less Successful Fusions
Create your own Cultural Fusion Add extra element that makes behavior easier for you, and still appropriate Ó Personal Change Systems LLC, 2018
Sandeep’s Cultural Fusion q Talked about personal accomplishments -- but also in the context of the team q Framed accomplishments as contributing to the goals of the organization q Talked about how “proud” he was to have been able to contribute q Remained as factual as possible; no exaggeration q “Dialed up” his level of enthusiasm a bit q Reminded himself why he was doing this: to advance at the firm © Personal Change Systems LLC, 2018 57
Four Step Plan 1. Diagnose the new cultural code 2. Identify your own personal challenges 3. Customize your behavior 4. Make the behavior into “muscle memory” Ó Personal Change Systems LLC, 2018
4STEP Develop Muscle Memory Ó Personal Change Systems LLC, 2018
4STEP Develop Muscle Memory Practice in realistic settings Get -- and give yourself -- feedback Ó Personal Change Systems LLC, 2018
Ó Personal Change Systems LLC, 2018
Ó Personal Change Systems LLC, 2018
Overall Goal: Competence & Authenticity Comfort Zone Authenticity Challenge Authentic + Authentic – Competent + Competent + Ability Challenge Double Challenge Authentic + Authentic – Competent – Competent – Ó Personal Change Systems LLC, 2018
Summary of Key Ideas Being effective across cultures isn’t just learning about differences: it’s about learning how to adapt your behavior in light of these differences. People face three core challenges when adapting cultural behavior: authenticity, competence, resentment. You can overcome these challenges in four doable steps: diagnosing the cultural code, finding your particular challenge with the new code, customizing your behavior, and ingraining it into muscle memory. Ó Personal Change Systems LLC, 2018 64
THANK YOU! Ó Personal Change Systems LLC, 2018
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